You will get The best IT support on the windows system, outlook, Office365, and Backup
You will get The best IT support on the windows system, outlook, Office365, and Backup
Project details
Provide technical support to end-users via phone, email, or in-person.
Working with Microsoft technologies (Windows Server, Microsoft SQL Server, Internet Information Service) and common web technologies.
Troubleshoot and resolve hardware and software problems on workstations, laptops, mobiles,printers,scanners and other peripherals.
Provide training and support to end-users on various software applications.
Working with Windows 10, MACOS and manage DHCP,DNS and WIFI.
Monitored and resolved help desk tickets in a timely manner.
Network Maintenance and support.
Monitor and troubleshoot server and network issues.
Install, configure, and maintain virtualization environments using VMware and Hyper-V.
Design and implement backup and disaster recovery solutions.
Manage Active Directory and user accounts, groups, and permissions.
Manage and administer all aspects of Office 365, including SharePoint Online, OneDrive for Business, Microsoft Teams, and other Office 365 applications.
Design and implement Azure virtual machines and storage.
Monitor and troubleshoot Azure services using Azure Monitor and other monitoring tools.
Working with Microsoft technologies (Windows Server, Microsoft SQL Server, Internet Information Service) and common web technologies.
Troubleshoot and resolve hardware and software problems on workstations, laptops, mobiles,printers,scanners and other peripherals.
Provide training and support to end-users on various software applications.
Working with Windows 10, MACOS and manage DHCP,DNS and WIFI.
Monitored and resolved help desk tickets in a timely manner.
Network Maintenance and support.
Monitor and troubleshoot server and network issues.
Install, configure, and maintain virtualization environments using VMware and Hyper-V.
Design and implement backup and disaster recovery solutions.
Manage Active Directory and user accounts, groups, and permissions.
Manage and administer all aspects of Office 365, including SharePoint Online, OneDrive for Business, Microsoft Teams, and other Office 365 applications.
Design and implement Azure virtual machines and storage.
Monitor and troubleshoot Azure services using Azure Monitor and other monitoring tools.
Support & IT Services
Helpdesk & Technical SupportDevice
Desktop/LaptopOperating System
WindowsWhat's included
| Service Tiers |
Starter
$15
|
Standard
$30
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 10 days |
Number of Revisions | Unlimited | Unlimited | Unlimited |
Remote Connection Support | |||
Documentation |
About Shan
IT Help Desk & Technical Support Specialist
Rawalpindi, Pakistan - 5:51 am local time
Microsoft - Hyper-V, Active Directory, Group Policy, LAPS, CA, DNS, DHCP, WSUS, DFS, RDS, MS SQL Server, SCCM, SCOM, SCSM, Orchestrator, Azure IaaS, Azure AD, and Intune. Experience designing, deploying, configuring, and troubleshooting MS products listed above according to best practices, and also experience administering, maintaining, and upgrading these solutions as well as migrating workloads to newly deployed servers.
VMware - vSphere, ESXi, vCenter, vROPS, SRM, vSAN, Horizon View, AppVolumes, and DEM. Experience designing, building, and troubleshooting VMware products listed above according to the best practices, as well as migrations to between old and new environments.
Backup Solution - Veeam Backup & Replication, Veeam One, Veritas Backup Exec, and Windows Backup.
System & Database Administrator
Senior Cloud & DataCenter Consultant
+21500 hours System Administration & Cloud/DataCenter Consultation outside UpWork
Microsoft Certified Solutions Expert Private cloud
Microsoft Certified Solutions Associate
MCP - SQL Server MCP – MS Exchange MCP - Windows
MCP - SCDPM Microsoft 365 Certified: Teams Administrator Associate
VMware Certified Professional VCP-DCV
VMware Certified Professional - Desktop and Mobility
ITIL Foundations Certified
Hard worker and fast learning;
Meeting deadlines and Efficiency
Open-minded and Active;
Decision Making and Project Management;
⌚ I am always interested in new projects and look forward to speaking with you about how we can work together!
Steps for completing your project
After purchasing the project, send requirements so Shan can start the project.
Delivery time starts when Shan receives requirements from you.
Shan works on your project following the steps below.
Revisions may occur after the delivery date.
Client reviews and approves your work, and you get paid.