You will get tier 3 IT support
Top Rated
Project details
You will get a bucket of tier 3 IT support hours- varying amounts based on the package. I will work with you to get your issue(s) resolved within the allocated time. If more time is needed I will work with you to come up with appropriate next steps for the issue stage.
Support & IT Services
Cloud Services, Helpdesk & Technical Support, Consultation, OtherCloud Platforms
Microsoft Azure, SalesforceWhat's included
| Service Tiers |
Starter
$50
|
Standard
$300
|
Advanced
$950
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Revisions | 0 | 0 | 0 |
Remote Connection Support | - | - | - |
Documentation | - | - | - |
Frequently asked questions
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KS
Keith S.
Jul 31, 2023
You will get cybersecurity consulting professional services
Exactly what I was looking for! A young African-American in IT. Very professional and practical, and I even learned something.
EL
Elten L.
Jul 26, 2023
AD Connect & Azure AD Expert
great working with Harold, will hire him again!
About Harold
IT Specialist
100%
Job Success
Lansing, United States - 10:11 pm local time
Welcome to my world of IT consulting, where technology works for you, not against you. As a seasoned IT consultant and CISSP certified cybersecurity specialist, I bring a strategic focus to optimize your IT infrastructure and bolster cybersecurity, driving efficiency and safeguarding your assets. I combine deep industry knowledge with an innovative approach to offer tailored solutions that fuel business growth and ensure security.
#### Key Services:
* IT Strategy Consulting: Bridging business goals with IT initiatives, I devise comprehensive strategies that foster innovation and drive tangible outcomes. My approach spans from charting technology roadmaps to guiding digital transformation, empowering organizations to leverage technology for sustained success.
* Cybersecurity Strategy & Policy: Leveraging my CISSP certification and robust cybersecurity experience, I fortify your digital landscape with customized security strategies. I assess your current security posture, uncover vulnerabilities, and establish robust frameworks compliant with industry standards and best practices.
* Business Systems Analysis & Process Optimization: Unraveling complex processes, identifying automation potential, and aligning stakeholders, I streamline your operations for peak performance and enhanced efficiency. My comprehensive approach covers meticulous requirements gathering and documentation, facilitating smooth collaborations.
* Data Analysis & Visualization: Using advanced analytics tools, I turn data into actionable insights, equipping you to make informed decisions. From data discovery to visualization, I unlock the value of your data and unveil hidden opportunities.
#### Why Choose Me:
* Deep Expertise: Offering dual expertise in IT consulting and cybersecurity, I understand your unique challenges to deliver results-oriented solutions. With hands-on experience across finance, healthcare, and technology sectors, I ensure our strategies align perfectly with your business objectives.
* Collaboration & Communication: Building strong client relationships is paramount for me. By fostering clear communication and close collaboration, I ensure your needs are comprehended fully and reflected in our project outcomes, leading to your utmost satisfaction.
* Detail-Oriented & Quality-Driven: My meticulous attention to detail enables the delivery of high-quality, user-friendly solutions tailored to your specifications. From interfaces to processes, I focus on enhancing productivity and user experience.
* Certified Project Management: As a Certified Associate in Project Management (CAPM), I adeptly navigate project timelines, resources, and deliverables to ensure top-quality results within budget.
#### Let's Collaborate:
Need an IT Consultant with deep expertise in IT strategy and cybersecurity? Let's discuss what you need. Together we can: streamline your systems; strengthen your security posture; and drive growth... All while ensuring your digital assets stay protected. Let's explore how I can support your business goals today.
Steps for completing your project
After purchasing the project, send requirements so Harold can start the project.
Delivery time starts when Harold receives requirements from you.
Harold works on your project following the steps below.
Revisions may occur after the delivery date.
Schedule Call(s)
I will schedule a call with you to go over the requirements and any lingering questions, and then work on the issue with you. We would have regular status updates after the initial meeting until the issue is resolved.