You will get very experienced Standard Operating Procedures writer.

Malik Muhammad Naveed I.
Malik Muhammad Naveed I. Malik Muhammad Naveed I.
4.2
Top Rated

Let a pro handle the details

Buy Support & IT services from Malik Muhammad Naveed, priced and ready to go.

You will get very experienced Standard Operating Procedures writer.

Malik Muhammad Naveed I.
Malik Muhammad Naveed I. Malik Muhammad Naveed I.
4.2
Top Rated

Let a pro handle the details

Buy Support & IT services from Malik Muhammad Naveed, priced and ready to go.

Project details

You will get a very professional Standard Operating Procedures for all your business processes for a quick reference to follow steps while performing a specific job.
Support & IT Services
Helpdesk & Technical Support, Consultation
Device
Desktop/Laptop
Operating System
Windows
Cloud Platforms
IaaS, SaaS

What's included $20

These options are included with the project scope.

$20
  • Delivery Time 5 days
  • Number of Revisions 3
    • Remote Connection Support
    • Documentation
Optional add-ons You can add these on the next page.
Fast 3 Days Delivery
+$5
Additional Revision
+$5
4.2
6 reviews
67% Complete
17% Complete
1% Complete
(0)
1% Complete
(0)
17% Complete
Rating breakdown
Availability
4.2
Deadlines
4.2
Skills
4.2
Cooperation
4.2
Quality
4.2
Communication
4.2

JR

Jose Miguel R.
1.00
Nov 25, 2024
Manager de Operaciones para MSP Working with this freelancer was an extremely disappointing experience. In their proposal, they presented impressive materials showcasing workflows and processes, which led me to believe they were experienced and professional. However, when it came to implementation, the deliverables were entirely different and fell drastically short of expectations.

The SOPs (Standard Operating Procedures) were poorly structured, lacking both detail and practicality. The "how-to" guides provided were so simplistic that even a 5-year-old could have written them. This is absolutely not what was promised or advertised in their proposal.

I strongly advise anyone considering this freelancer to think twice. The gap between what is promised and what is delivered is significant, and the results are far from professional or usable. Unfortunately, I cannot recommend this freelancer based on my experience.

ET

Erica T.
5.00
Aug 27, 2024
Autotask PSA and Datto RMM Implementation Maestro Wanted! He was very helpful with our Kaseya implementation of Autotask and Datto RMM. His expertise and support were invaluable in getting everything set up and going smoothly.

SF

Steve F.
4.00
Dec 12, 2023
Microsoft Outlook Security Expert

JQ

James Q.
5.00
Dec 5, 2023
MS Teams Setup and Use

MK

Matt K.
5.00
Jun 30, 2023
Level 2 Help Desk Engineer
Malik Muhammad Naveed I.

About Malik Muhammad Naveed

Malik Muhammad Naveed I.
ITIL Certified Kaseya, Datto and ConnectWise MSP Consultant
93% Job Success
4.2  (6 reviews)
Islamabad, Pakistan - 9:02 pm local time
I am an ITIL, PRINCE2, Kaseya VSA, Cyber Security and MS Office 365 certified professional with 24 years of rich and extensive experience in Technical Support coupled with Service Desk, Project Management, Process Automation, Security & Compliance and Team Management.
I can assist you in building operational strategies and systems for your MSP based on industry best practices and TrueMethods framework. I will assist you in development of Service Offerings, technology stack and creating service packages both for fully managed and break/fix clients for smooth and efficient support.
I will assist you in setup and configuration of your MSP tools, including:
1. Remote Monitoring and Management (RMM)
2. Professional Services Automation (PSA)
3. IT and documentation platforms like IT Glue.
4. Standard Operating Procedures (SOPs).

Following are my areas of expertise:
1. Project Management and MSP Consultation.
2. Kaseya VSA, BMS and IT Glue.
3. Cyber Security and Information Security (ISO 27001).
4. Preparation of SOPs and Business Processes Automation.
5. Technical Writing, Presentations and Training material.

In my previous roles I worked in many areas of IT in different industries starting from Technical Support to successful implementation of different projects as Project Manager.

Thank you for visiting my profile and I am excited for being work with you.

Steps for completing your project

After purchasing the project, send requirements so Malik Muhammad Naveed can start the project.

Delivery time starts when Malik Muhammad Naveed receives requirements from you.

Malik Muhammad Naveed works on your project following the steps below.

Revisions may occur after the delivery date.

Requirements and Steps

The client will provide complete requirements and steps involved in the process.

Review the work, release payment, and leave feedback to Malik Muhammad Naveed.