You will get Zendesk API Usage Optimization
Project details
Are you frequently hitting Zendesk API rate limits? You're in good hands. I can optimize your internal Zendesk API integration using best practices, helping you save resources, stay within API limits, and streamline your operations.
You can expect:
• A proper retry mechanism for failed API calls for your Zendesk API integration.
• Setup a logic gate that understands your Zendesk API rate limit, so you never get too many request error from Zendesk.
Note: This service may not be suitable if your internal Zendesk API integration already follows best practices and third-party Zendesk apps cause the rate limit issues.
You can expect:
• A proper retry mechanism for failed API calls for your Zendesk API integration.
• Setup a logic gate that understands your Zendesk API rate limit, so you never get too many request error from Zendesk.
Note: This service may not be suitable if your internal Zendesk API integration already follows best practices and third-party Zendesk apps cause the rate limit issues.
Programming Languages
JavaScript, Python, TypeScriptCoding Expertise
Performance Optimization, SecurityWhat's included
| Service Tiers |
Starter
$100
|
Standard
$300
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 0 | 0 | 0 |
Bug Investigation | |||
Fix Documentation | |||
Detailed Code Comments |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$100 - $500
Consultation for scalability
(+ 1 Day)
+$300Frequently asked questions
21 reviews
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IL
Ilan L.
Sep 18, 2025
Python Developer Needed for AI-Powered WordPress Website Generator (ChatGPT API + WP REST API)
I had the pleasure of working with Asif on a custom Python automation script for WordPress websites, and he exceeded my expectations. From the start, Asif demonstrated a deep understanding of Python and automation workflows. He quickly understood the requirements, asked the right clarifying questions, and delivered a clean, efficient script that works exactly as intended.
What stood out most was his problem-solving ability. Whenever we encountered a challenge related to WordPress integration, Asif approached it logically and provided effective solutions without delays. His code was well-structured, easy to understand, and adaptable for future improvements.
Communication was another strong point. Asif kept me updated on progress, explained technical details clearly, and delivered milestones on time. He was professional, responsive, and flexible with adjustments during the project.
Overall, Asif is a skilled automation developer with strong Python expertise and great professionalism. I highly recommend him for anyone looking for reliable and high-quality development work. I look forward to working with him again on future projects.
What stood out most was his problem-solving ability. Whenever we encountered a challenge related to WordPress integration, Asif approached it logically and provided effective solutions without delays. His code was well-structured, easy to understand, and adaptable for future improvements.
Communication was another strong point. Asif kept me updated on progress, explained technical details clearly, and delivered milestones on time. He was professional, responsive, and flexible with adjustments during the project.
Overall, Asif is a skilled automation developer with strong Python expertise and great professionalism. I highly recommend him for anyone looking for reliable and high-quality development work. I look forward to working with him again on future projects.
IL
Igor L.
Nov 30, 2024
Create ZenDesk customer-facing ticket view portal
KO
Krista Mae O.
Jul 16, 2024
Senior Zendesk Integration Engineer
AC
Alexis C.
Apr 1, 2024
Engineering Lead, Customer Experience
KO
Krista Mae O.
Jan 29, 2024
Engineering Lead, Customer Experience
About Asif
Zendesk + AI Engineer | Chatbots, LLM, Integrations | Ex-Upwork Lead
100%
Job Success
Dhaka, Bangladesh - 12:50 am local time
I'm a Zendesk + AI engineer. I build support stacks where the model has real context — wired into your customer data, Zendesk Guide, and backends — so it closes tickets instead of bouncing them. At Upwork (2021–2024) I led the Zendesk, Help Center, and Support Chatbot engineering behind a 60% cut in API usage and a 58% lift in self-service resolution (Zendesk featured the integration in its own marketing).
📊 Upwork track record:
- 9,500+ hours across 26 jobs
- 100% Job Success Score, 5.0 average across 33 reviews
- Former Top Rated Plus (rebuilding after a break)
- $300K+ earned on the platform
- Notable: Upwork itself was my client 2021–2024 (Engineering Lead, Customer Experience)
⚡ What I do:
Zendesk — Custom apps, API integrations, Help Center / Guide theming, ticket portals, workflow automation, agent-productivity tools, multi-brand setups, custom reporting.
AI & chatbots — LLM-driven support chatbots (OpenAI, Claude, Gemini, MCP, n8n agent workflows), context-wired so they know your customer data — not generic deflection bots. Wired into Zendesk Guide, Salesforce, GraphQL/REST backends.
Engineering — API design, GraphQL backends, CI/CD, infrastructure on Nomad/Consul/Vault/Docker, full-stack work (Node, TypeScript, PHP, React, Vue).
🏆 Highlight work at Upwork (2021–2024, Engineering Lead — Help Center, Legal Center, Support Chatbot):
→ Redesigned Upwork↔Zendesk integration: 60% drop in API usage
→ Built Zendesk Guide + GraphQL chatbot stack: 58% lift in self-service resolution (Zendesk featured the integration in their own marketing)
→ Pioneered three-way messaging model for dispute cases (also Zendesk-featured)
→ Shipped Zendesk internal app: 60% boost to agent productivity
→ 90% code coverage via unit testing + CI/CD; 25% faster deploys
→ Contributed to Upwork's $1M COVID "Work Together" grant program
🎯 Who I work with:
SMBs and mid-market teams on Zendesk (or Help Scout, Intercom, Freshdesk) who want their support infrastructure to stop being a cost center and start producing leverage. Typical engagements: scoped Zendesk builds, AI/chatbot integrations, performance audits, hourly senior engineering work.
📅 Two ways to start:
Book a 30-min consultation ($160 — bring the problem, leave with a concrete plan and rough scope), or send a direct invite with your brief and I'll come back with availability and scope.
Steps for completing your project
After purchasing the project, send requirements so Asif can start the project.
Delivery time starts when Asif receives requirements from you.
Asif works on your project following the steps below.
Revisions may occur after the delivery date.
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