You will get intercom configured for your site with best practices

This project $1000
  • Delivery Time 14 days
  • Number of Revisions 3
    • Remote Connection Support
    • Documentation
Upwork Payment Protection

Fund the project upfront. Adil gets paid once you are satisfied with the work.

Project details

With 5+ years of experience setting up product and service operations environments, I will add value through effective practices. I will configure intercom through which you can effectively manage sales and support of your IT product/service.  

Project steps

  • 1
    Gather Requirements

    Information gathering about your product, support categories, team structure, etc.

  • 2
    Intercom Integration

    With your site

  • 3
    Intercom Configuration

    Using best practices for response and resolution SLAs

  • 4
    Rules and Automation

    For routing and FAQ handling

  • 5
    First Draft Delivery and Feedback

  • 6
    Project finalization

  • 7


  • 1
    Have you bought your intercom license?

Frequently asked questions

About Adil

Adil J.
Project Manager | Scrum Master | Atlassian JIRA-Confluence Expert
100% Job Success
Islamabad, Pakistan - 2:23 pm local time
Struggling with managing your projects? Looking for someone who can streamline everything for you?

You need someone who is:

📅Organized and knows all the project management tools (JIRA, Asana, Planner, Monday)
👨‍💻Tech Savvy who has worked with many web and mobile technologies
📊Process and result oriented both
👨‍🏫A Leader
📖Quick Learner
⚡Energetic and has a sharp business acumen
⚙️Passionate about using technology to solve problems
🔧Jack of all trades and master of some

Well, that's me! You don't have to look further. I am a Computer Engineer by qualification who has helped several businesses implement software solutions by improving development processes and managing teams through the industry's best practices.

I will be your go-to person to make things work on any type of project. I can add value through the following:

✅Agile Project Management, Service Management as per ITIL
✅Administration and training on Project Management tools
✅Daily Tasks Management and Reporting
✅Project Monitoring ensuring quality delivery as per deadline
✅Project Budgeting and Costing
✅Resource and capacity building
✅Project Documentation (Technical Specifications, User Stories, Product Manuals, Processes Guides)

Sounds Interesting? Let's talk.