Information gathering about your product, support categories, team structure, etc.
You will get intercom configured for your site with best practices
- Delivery Time 14 days
- Number of Revisions 3
- Remote Connection Support
Fund the project upfront. Adil gets paid once you are satisfied with the work.
Project detailsWith 5+ years of experience setting up product and service operations environments, I will add value through effective practices. I will configure intercom through which you can effectively manage sales and support of your IT product/service.
- 1Gather Requirements
- 2Intercom Integration
With your site
- 3Intercom Configuration
Using best practices for response and resolution SLAs
- 4Rules and Automation
For routing and FAQ handling
- 5First Draft Delivery and Feedback
- 6Project finalization
- 1Have you bought your intercom license?
Frequently asked questions
You need someone who is:
📅Organized and knows all the project management tools (JIRA, Asana, Planner, Monday)
👨💻Tech Savvy who has worked with many web and mobile technologies
📊Process and result oriented both
⚡Energetic and has a sharp business acumen
⚙️Passionate about using technology to solve problems
🔧Jack of all trades and master of some
Well, that's me! You don't have to look further. I am a Computer Engineer by qualification who has helped several businesses implement software solutions by improving development processes and managing teams through the industry's best practices.
I will be your go-to person to make things work on any type of project. I can add value through the following:
✅Agile Project Management, Service Management as per ITIL
✅Administration and training on Project Management tools
✅Daily Tasks Management and Reporting
✅Project Monitoring ensuring quality delivery as per deadline
✅Project Budgeting and Costing
✅Resource and capacity building
✅Project Documentation (Technical Specifications, User Stories, Product Manuals, Processes Guides)
Sounds Interesting? Let's talk.