You will get a Remarkable Customer Experience Makeover with Medallia

Pavan Kumar B.
Pavan Kumar B.
5.0
Top Rated Plus

Let a pro handle the details

Buy Market Research services from Pavan Kumar, priced and ready to go.

You will get a Remarkable Customer Experience Makeover with Medallia

Pavan Kumar B.
Pavan Kumar B.
5.0
Top Rated Plus

What's included $9,000

Standard Package

Survey design, Hierarchy setup, AI (Invite, Org, User) and Reporting Setup.

  • Delivery Time 49 days
    • Customer Analysis
    • Executive Summary
    • Survey Writing

49 days delivery — Aug 12, 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Pavan Kumar gets paid once you are satisfied with the work.

Let a pro handle the details

Buy Market Research services from Pavan Kumar, priced and ready to go.

Project details

As a freelance Medallia consultant, I offer Medallia solutions that capture real-time feedback, analyze data, and drive actionable insights. Enhance customer journeys, personalize experiences, and gain a competitive edge. Let's collaborate to transform your customer experience strategy and elevate your business to new heights.
Language
English
What's included $9,000 These options are included with the project scope.
$9,000
  • Delivery Time 49 days
    • Customer Analysis
    • Executive Summary
    • Survey Writing
Optional add-ons You can add these on the next page.
Fast 35 Days Delivery
+$3,000

Frequently asked questions

5.0
2 reviews
100% Complete
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Rating breakdown
Availability
5.0
Deadlines
5.0
Skills
5.0
Quality
5.0
Cooperation
5.0
Communication
5.0

DR

Dan R.
5.00
Jan 6, 2024
Software Integrator with Medallia experience

TF

Tristen F.
5.00
Jun 21, 2022
Build Surveys in Medallia
Pavan Kumar B.

About Pavan Kumar

Pavan Kumar B.
CX Professional | Survey Designer
100% Job Success
5.0  (2 reviews)
Burlington, United States - 8:22 pm local time
As a skilled and experienced Medallia freelancer, I specialize in helping businesses harness the power of customer experience management. With a strong background in Medallia's platform and tools, I bring a deep understanding of how to optimize the customer journey and drive exceptional results.

My expertise lies in configuring and customizing the Medallia platform to align with your unique business objectives. I excel in designing effective feedback collection strategies, implementing closed-loop feedback processes, and analyzing customer data to extract actionable insights.

Collaborating closely with clients, I prioritize understanding their specific needs and goals, tailoring solutions to deliver measurable results. I am adept at integrating Medallia with other systems, such as CRM or helpdesk software, ensuring seamless data flow and a unified customer view.

With a passion for continuous improvement, I work diligently to refine strategies, optimize workflows, and enhance customer satisfaction and loyalty. My dedication to delivering high-quality work, meeting deadlines, and providing exceptional client service sets me apart as a trusted Medallia freelancer.

Steps for completing your project

After purchasing the project, send requirements so Pavan Kumar can start the project.

Delivery time starts when Pavan Kumar receives requirements from you.

Pavan Kumar works on your project following the steps below.

Revisions may occur after the delivery date.

Project Kickoff

1) Define project goals, objectives, and scope. 2) Establish project team and key stakeholders. 3) Conduct initial meetings to align expectations.

Requirement Gathering and Analysis

1) Identify business requirements and desired outcomes. 2) Gather information on existing customer experience processes. 3) Analyze data sources and integration needs.

Review the work, release payment, and leave feedback to Pavan Kumar.