You will get consistent user documentation for your project.

Alla L.
Alla L.

Let a pro handle the details

Buy Technical Writing services from Alla, priced and ready to go.

You will get consistent user documentation for your project.

Alla L.
Alla L.

Select service tier

  • Delivery Time 10 days
  • Number of Revisions 1
    • Proofreading & Editing
10 days delivery — Jul 23, 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Alla gets paid once you are satisfied with the work.

Let a pro handle the details

Buy Technical Writing services from Alla, priced and ready to go.

Project details

You will get a well-thought-out and detailed, yet laconic documentation for your software project that will bring the customer experience to the next level. With over 9 years of experience in freelance and in-house environments, I care deeply about helping SaaS and eCommerce companies build consistent help content that actually helps your customers. I can also revamp the documentation you already have. The work I deliver is 100% original and high quality.
Document Type
User & Training Manual
English, German, Russian
What's included
Service Tiers Starter
Delivery Time 10 days 21 days 60 days
Number of Revisions
Proofreading & Editing
Additional Research
References & Citations
Formatted Style Guide
25 reviews
96% Complete
4% Complete
1% Complete
1% Complete
1% Complete
Rating breakdown


Mikkel G.
Sep 12, 2022
Female Voice Actor Wanted - Russian


Vladislav K.
Aug 16, 2022
Web Support Documentation Alla has done a great job as a technical writer. She has helped us to improve the quality and the clarity of the documentation that we have been sharing with our clients. We have been lucky to have her on the team.


Sebastian G.
Mar 8, 2022
Regelmäßige technische Übersetzungen von deutsch nach englisch / Regular technical translations from German to English


Akash G.
Jan 23, 2022
Seeking Writer For Real Estate Management Operations Manual & User Guide Drafting


Michael S.
Aug 6, 2020
QUICK AND URGENT: Technical Writer Alla is a brilliant writer and has one of the best work ethics of any contractor we have worked with. Everything was completed beyond our expectations, and the final result is absolutely perfect. The whole task was completed very quickly, and Alla has a great ability to deliver work that's been self checked - so no corrections needed! I highly recommend Alla for any writing task you might have!
Alla L.

About Alla

Alla L.
Technical Writer, UX Writer (German/English/Russian Voice Over exp)
100% Job Success
4.9  (25 reviews)
New York City, United States - 5:25 am local time
I'm here to help you create whatever type of content you require for your SaaS – from a helpdesk article and an FAQ page, inline help with walkthroughs, to a knowledge base with video tutorials.

A technical/UX writer and voice talent with 10+ years' experience in the Information Technology and TV broadcasting spheres, I can transform complex ideas and information about your product or software into easily accessible and digestible content.

♥ MA Linguistics (Germanic Languages)
♥ Technical Writer & Editor, EN-GE-BE-RU Translator
♥ Voice Actress
♥ 10+ years of IT experience
♥ English, German – full professional proficiency
♥ Russian, Belarusian – native

I like working with all types of content (including audio and video) and believe in the predominance of quality over quantity.

My expertise includes:
- technical writing, translation, editing and proofreading of content in English, Russian, Belarusian and German
- voice-over production (please check the Voice Talent tab above for more information about my VO services)
- user documentation, release notes, inline help throughout applications, content for corporate websites, SM pages, content for App Store/Google Play.

For the last few years, I have specialized in tutorials and user guides for SaaS platforms.

Need help with your project? Drop me a line and let's talk!

Steps for completing your project

After purchasing the project, send requirements so Alla can start the project.

Delivery time starts when Alla receives requirements from you.

Alla works on your project following the steps below.

Revisions may occur after the delivery date.

Exploring the software

I access the demo account and play around with your software to see the main features for myself. I explore the software and the existing documentation if any and identify the requirements of end-users.

Delivering first draft

I prioritize the work on each section of the documentation based on what will help create the optimal experience using the guide. I describe what features and functionality there are and what they are for (not just how-to's).

Review the work, release payment, and leave feedback to Alla.