Sama Agency

I am a passionate customer service professional with good data entry skills. I aim to provide high-quality work to those who need it and ensure 100% customer satisfaction. I have worked in a busy contact centre and have excellent knowledge of both inbound and outbound call centre services. Being self-sufficient, possessing excellent multitasking and organizational skills, has allowed me to excel at each opportunity. Going beyond the set job description to benefit the customer has always been a personal goal in any position I take on, and what I attribute to my ability to bring value to the jobs I have held in the past. Skills: Proficient in Google Drive tools Efficient in Microsoft Office tool 40-50 wpm typing speed Ability to focus on the tasks given and meeting the deadlines Excellent English communication Skills Great Customer service support skills I aim to free up your time from the day to day customer care routine processes so that you can focus on more important things like making more profit and achieving a good work-life balance.