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Rating is 4.7 out of 5.
4.7/5
based on 973 client reviews
  2. Admin & Customer Support Talent
  3. Project Managers
  4. (Current) Conflict Resolution Specialists
  • $30 hourly

    • 4.8/5
    • (67 jobs)
    Elevate Your Business with a Scalable & Strategic Virtual Assistant Are you a busy entrepreneur or executive juggling too many tasks? Free yourself to focus on high-level strategy and client relationships by partnering with a highly skilled virtual assistant. What I offer: Strategic Partnership: I go beyond basic tasks to become a true extension of your team, anticipating needs and proactively solving problems. Streamlined Operations: Free up your valuable time by delegating administrative tasks, project management, and social media initiatives. Data-Driven Decisions: Gain insights and clarity from comprehensive business analytics reports tailored to your needs. Expertise across industries: I bring a diverse skillset to the table, adept at handling tasks from project management frameworks like Scrum and Agile to Shopify and Facebook Ads management. How I can help you: Increase Productivity: Delegate repetitive tasks and free up your time to focus on strategic growth. Enhance Client Focus: Ensure seamless customer interactions with my efficient calendar and email management. Gain Business Intelligence: Extract actionable insights from data analysis, empowering informed decision-making. Scale with Confidence: My robust skillset equips you to handle increased workload and expansion seamlessly. Here are just a few of my key skills: Project Management: Scrum, Agile, Lean, Operational Capability Framework, Procedure Writing, Business Process Improvement, Project Scheduling & Planning. Administrative Support: Calendar & Email Management, Phone Support, Task Management, Problem-Solving, Records Management, Reporting, Travel Coordination, Virtual Filing Systems. Social Media Management: Account Management & Growth Strategies. E-commerce & Marketing: Shopify & Facebook Ads Management, Product Research & Optimization. Content Creation: Video Editing, Graphic Design, Branding & Logo Development. Business Analysis & Reporting: Data Analysis (Glide Path, Bridge Plan, Correlation), Reporting from MS Excel & Google Sheets. Human Resources: Job Post Creation, Talent Sourcing, Onboarding & Offboarding. Tools I Use: Microsoft Office Suite (Excel, PowerPoint, Word, Visio) Communication Platforms (Slack, Skype, Zoom, Loom, Calendly) Project Management Tools (Trello, ClickUp, Asana, Monday.com) Google Suite (Sheets, Docs, Drive) Jira & Confluence Klaviyo Ready to take your business to the next level? Let's discuss how my skills and strategic approach can empower your growth.
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    Social Media Content Creation
    Customer Service
    Customer Support
    Business Analysis
    Project Management
    Resolves Conflict
    Critical Thinking Skills
    Administrative Support
    Asana
    Canva
    Microsoft Excel
    Data Entry
    Staffing Needs
    File Maintenance
  • $30 hourly

    • 4.2/5
    • (62 jobs)
    Being one of the top 1/10th of 1 percent of the freelancers in platform speaks about my commitment to my project and the people I work with. Over 7 years+ experience, more than 20 products across the globe. My clients list are also in my friends' list. I take pride working in companies that indulges not on pure profit but solving problems for the community and the world. I am driven by my passion in technology and to what is next on the cutting edge. Lets hop on a call or if you are nearby coffee is on me. Tell me how your business aims to transform lives and solve problems. And I will tell you ways I can help you achieve it. The ultimate reward for me, is being onboarded with you on your journey to get there.
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    MySQL
    Troubleshooting
    Server Administration
    Resolves Conflict
    Project Management
    Asterisk
    Search Engine Optimization
    Microsoft PowerApps
    Project Plans
    Email Deliverability
    Specifications
  • $20 hourly

    • 4.3/5
    • (12 jobs)
    Senior Project Management professional and customer service-centric individual aiming to leverage her skills in business analysis, project management, and software as a service technical know-how. Implemented mostly on Knowledgebase, Case Management, and Onboarding applications. Highly experienced in US HR, Payroll, and Benefits. Multi-tasker and a solid team player! Lean Six Sigma Yellow Belt certified Here is my current skill set that I have built through the years: Main Services: HR Project and Administration • HR Service Delivery • HR Administration • Benefits • Payroll Processing (AU, NZ, US, UK) • Recruitment • Talent Experience • Onboarding/Offboarding Business Analysis and Project Management • Project Management • Reporting and Analytics • Web Research and Content Management • File Organization Sub-services: Customer Success Management • Customer Service assistance via email/live chat • Virtual Assistance • Technical Troubleshooting for SaaS products/ startups • Upselling experience • Net Promoter Score Advocate Technical Writing • Content Management and blog posts • Proofreading Applications I am most adept to work on: General Project Management • Microsoft Office • Microsoft Project • Google Suite • Notion HR and Payroll • Paylocity • Gusto • Datacom payroll for AU and NZ • Paychex for US Payroll • ADP Workforce Now • Infor HR Service Delivery • JazzHR for Recruiting • Upwork for Recruiting and Payroll Software Applications and Analysis • Infor IXS • Atlassian JIRA • Trello • Siebel Oracle • Notion • Infor Case Management • Enwisen HRIS • Pipedrive • Mailchimp Communications • Slack • Microsoft Teams • Skype My aim is for you to be able to focus on your business 100% and for me to take care of the nitty gritty stuff. Looking forward to work with you!
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    Email Support
    Project Management
    Research Documentation
    Time Management
    Resolves Conflict
    Technical Writing
    Human Resource Management
    ADP Workforce Now
    Data Entry
    Trello
    HR & Business Services
  • $20 hourly

    • 5.0/5
    • (3 jobs)
    Hey there! I'm Michelle, your dynamic project manager with a twist. Not only do I excel in project management, but I also bring strong administrative skills and virtual assistance expertise to the table. Here's a quick glimpse of what I bring to the mix: 🌟 My Multifaceted Skills: Crafting schedules and measuring results to perfection. Navigating strategic analysis like a pro. Mastering project organization for on-time delivery. Building top-notch project teams and assigning tasks. Keeping the project communication engine running smoothly. Delivering rock-solid administrative support and virtual assistance. ✨ My Journey So Far: Senior Project Manager Remote work for a business Based in Germany, I've been shaping projects and providing top-notch administrative and virtual assistance since Dec 2020. Garage Co-Ordinator From Oct 2021 to Nov 2022, I managed deliveries and logistics with an administrative flair, ensuring every detail was on point. Buisness Development Manager From Aug 2018 to Dec 2020, I not only discovered opportunities but also provided valuable administrative support, ensuring smooth operations. Project Manager/ Virtual Assistant From May 2018 to Jan 2019, I orchestrated digital campaigns while offering virtual assistance to streamline project tasks. 🚀 Let's Create Synergy: If you're looking for a versatile professional who can wear multiple hats to elevate your project, let's connect! Together, we can turn your project into a resounding success, all while ensuring impeccable administrative and virtual assistance support.
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    Travel Itinerary
    Virtual Assistance
    Prospect Research
    Phone Communication
    Team Management
    Appointment Scheduling
    Time Management
    Customer Engagement
    Resolves Conflict
    Gatekeeper
    Meeting Scheduling
    Travel
    Office Administration
    Email Communication
    Project Workflows
    Executive Support
    Customer Service
    Project Management
    Lead Generation
  • $15 hourly

    • 4.5/5
    • (5 jobs)
    Experienced Project Manager with over 15 years of expertise in managing both Freelancers and BPO teams. Proficient in project coordination, resource optimization, and problem-solving. Skilled in diverse projects including SEO, TLC, GMB enhancements, and web development. Excels in clear reporting, task management, and client/team oversight using platforms like Asana, Jira, and Hubspot. Recognized for diplomatic dispute resolution, customer service improvement, and milestone delivery.
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    Multitasking
    KPI Metric Development
    Microsoft Word
    Administrative Support
    Resolves Conflict
    Budget Management
    Strategic Plan
    Business Management
    Social Media Management
  • $100 hourly

    • 5.0/5
    • (5 jobs)
    I am a dynamic and highly skilled individual with a strong background in business management and administration. With over 10 years of experience in various leadership roles, I have a proven track record of success in optimizing organizational efficiency and driving positive results. As a Chief of Staff or COO, I would bring a wealth of knowledge and expertise to the table. I am skilled in strategic planning, financial management, and team building, and have a keen ability to identify areas for improvement and implement effective solutions. In my previous role as COO, I played a key role in streamlining operations and improving financial performance. I was responsible for managing a team of over 70 employees, and played a crucial role in driving the company's growth and success. I am known for my strong communication skills and ability to build relationships with stakeholders at all levels. I have consistently been told by my team that I possess natural leadership skills and the ability to inspire and motivate them to perform at their best. Overall, I would be a valuable asset to any organization seeking a dynamic and experienced Chief of Staff or COO.
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    Business Change
    Business Development
    Change Management
    Cost Control
    Business Strategy
    Time Management
    Marketing Strategy
    Team Training
    Security Management
    Crisis Communications
    Business Operations
    Leadership Skills
    Project Risk Management
    Project Logistics
    Problem Solving
    Cross Functional Team Leadership
    Strategic Plan
    Decision Making
    Strategic Planning
    Team Management
    Sales & Marketing
  • $86 hourly

    • 5.0/5
    • (18 jobs)
    People-driven, tech-savvy, operations and project manager with extensive experience building and deploying new processes, leading global teams, and driving technical projects to the finish line - on budget and on time. Passionate and experienced remote worker with a growth mindset. Can't forget a sense of humor for when things go sideways! I map a plan to win and keep the team, clients, and stakeholders in the loop. I audit and utilize powerful tools to make the job easier - I'm a power user with Asana, ClickUp, Hubspot, Figma, Wordpress, Squarespace, Adobe, Trello, Slack, Google Apps, Microsoft Office Suite + more. I've successfully managed multiple large-scale projects, with global contracted teams, within fast-paced agency and start-up environments. I am versed in B2B/B2C strategic roles and experienced in leading client-facing stakeholder meetings to provide continuous clarity on project progress and budget. Responsible for project scoping, budgeting, hiring/resourcing, and final proposals to ensure that the project meets budget, hits milestones, and exceeds expectations. I believe in remote-first, flexible companies and drive teams with trust, transparency, and inspirational leadership. I am the hype woman to create team cohesion and happiness.
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    WordPress
    Figma
    HubSpot
    Event Management
    People Management
    Client Management
    Marketing Operations & Workflow
    Asana
    Web Design
    Digital Marketing
    Business Operations
    Project Management
    ClickUp
  • $15 hourly

    • 5.0/5
    • (10 jobs)
    I have accumulated extensive experience in the call center industry, specifically in technical support, over the course of several years. In addition to providing effective resolutions to customer concerns, I have also honed my ability to handle irate and dissatisfied customers, successfully turning their experiences around through exceptional service. Alongside my experience in managing call center teams, I have developed the skills necessary to thrive in a high-pressure, target-driven environment. I am highly motivated, diligent, and actively seeking my next career challenge. When I transitioned to working remotely, I took the opportunity to leverage my expertise in team management by sharing my experiences. As part of my role, I am responsible for overseeing and implementing policies that ensure our Customer Service Team delivers the best possible customer service experience. Platforms and Applications I have experience with: - Siebel - Zendesk Email - Zendesk Chat - Gorgias - Shopify - Paypal - Facebook/Instagram Messages - Facebook/Instagram Comments - Gmail - Google Sheet/Slides - Google Suite
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    Email Communication
    Technical Support
    Customer Support Plugin
    Shopify
    Customer Service
    Data Entry
    Google Workspace
    Online Chat Support
    Social Media Management
    Zendesk
  • $90 hourly

    • 4.8/5
    • (14 jobs)
    Solid program/project manager with a proven launch track record any delivery skills that have achieved measurable results • 15+ years Healthcare IT Industry Experience • 18 years of IT Software Development Experience and Project/Program Management • Exceptional focus on business outcomes with detailed adherence to schedules and budgets • Excellent Technical Writing Skills • Industries include healthcare insurance, aerospace, data storage and telecommunications
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    Milestones
    Status Reports
    Project Scheduling
    Project Management Professional
    Project Plans
    Project Management Office
    Project Timelines
    Decision Making
    Time Management
    Team Alignment
    Wrike
    Agile Project Management
    Waterfall
    Technical Project Management
  • $65 hourly

    • 5.0/5
    • (17 jobs)
    As a results-driven and hands-on professional, I have helped various teams increase their efficiency by putting in place structures and processes that foster collaboration. My background is in project management and operations, while I'm also skilled in people management, team leadership, high-performance coaching, and mediation. I enjoy helping people thrive at work and contributing to the overall results of the organizations I work with. Don't hesitate to reach out if you are looking for a seasoned professional to take your game to the next level! I am available for management roles and ad hoc consultation. My areas of expertise include: - project management - program management - portfolio management - operations management - people operations - scaling and optimization - process management - performance monitoring and reporting - change management My experience spans several for-profit and non-profit sectors. Over the years, I have completed various successful projects on Upwork and in 2023 I’ve become an Expert-Vetted freelancer. I am multilingual and I hold master's degrees in Business Administration and International Management. From the reviews below, you can find out more about what my clients have said about me. ⭐ Working with Anita was an absolute pleasure. ⭐ Every project she took ownership of was a success. ⭐ Excellent communication and leadership skills. ⭐ Fantastic ability to bring order to chaos, and strong emotional intelligence. ⭐ I couldn't recommend Anita enough, she's one of the best I've ever worked with! ⭐ She is highly trustworthy and has been excellent at interacting with our clients. ⭐ The work was done well all the way through. Anita was always available for questions. ⭐ I enjoyed working with her. Her communication was top-notch, she met all deadlines. ⭐ I will likely have additional jobs for her in the future. ⭐ Anita delivered an incredible job and helped us create our business/brand from A to Z! ⭐ She's an outstanding project manager. ⭐ Highly recommended! ⭐ Anita was very helpful. Always responsive. Would be glad to work with her again.
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    Process Architecture
    Project Planning
    Process Design
    Process Documentation
    Project Management
    Digital Project Management
    Nonprofit Organization
    Organizational Design & Effectiveness
    Management Consulting
    Process Improvement
    Project Scheduling
    Project Delivery
    Business Operations
    Business with 10-99 Employees
    Business with 1-9 Employees
  • $40 hourly

    • 4.9/5
    • (57 jobs)
    -I am a freelancer living in the United States with a genuine passion for my craft. -English is my native language, I am fluent and my communication skills are strong. -I am well-spoken, professional, and known for building rapport with prospects/GK's -I have my own computer and reliable access to high-speed internet. -I am friendly yet tenacious and take every project seriously. -I am coachable, a team player but work well on my own. -I am an expert in the following areas: Sales, Marketing/SMS Marketing, Email Outreach/Lead Gen, Script Writing/Consulting, Closing, High-Ticket Closing, Appointment Setting, Lead Qualifying, Lead Nurturing, Customer service, Conflict resolution, and Cold calling. - I have extensive experience in SDR/BDR roles handling inbound and outbound leads in industries such as solar, real estate, and cyber security (just to name a few). -I am also an Outreach Specialist, utilizing Linkedin, Linkedin Sales Navigator, Facebook, Twitter, and Email to set appts, sell products and fill spots at speaking events, and networking lunches/dinners including Think Tanks in and outside of the United States. The ICP is typically Directors/VP Influencers/CEOs/Social Media Managers, etc. -I can easily navigate through and have extensive experience working with CRM platforms such as Phoneburner, Go High Level, Freshcaller, Hub Spot, Pipedrive, Salesforce, My Phoner, Less Annoying CRM, and InfusionSoft... -I am Excel and Word docs savvy. -In my spare time, I write poetry and I love a good book. I am also working on a memoir of my own.
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    Administrative Support
    Resolves Conflict
    Customer Service
    High-Ticket Closing
    Customer Support
    Email Communication
    Customer Relationship Management
    Scheduling
    Account Management
    Sales
    Email Marketing
    Lead Generation
  • $150 hourly

    • 4.9/5
    • (45 jobs)
    **EXPERT-VETTED BADGE (Given to 1% of all HR experts on Upwork) Maureen is a Fractional HR Specialist and former Director at Microsoft that provides small businesses with access to robust HR and Business solutions. She is passionate about assisting company leaders to maximize business objectives while minimizing the time and energy lost as a result of the day-to-day people-related challenges. With over 2 decades of domestic (US and Canada) and international (Middle East, Asia, Africa, etc.) HR experience, Maureen is equipped with the kind of background and expertise that consistently positions companies to meet short-term and long-term goals and/or to build value in anticipation of a future acquisition. A consultation call to evaluate fit is available upon request. Thank you for your interest - and all the best! _______________________________________ BRIEF CV: Adams HR Group, US Based; Global — Founder & CEO 2012 - Present Microsoft, International Finance — HR Director 2011 - 2012 Microsoft, Middle East & Africa — HR Director 2007-2011 Microsoft, Canada — Manager, Talent Management 2005 - 2007 AMD, Global — Human Resources Manager 2002 - 2005 _______________________________________ "I just want to send out a big thank you! for getting us through this exciting and somewhat painful at times process. You have been great!!!" CHRO, BlueDot "I haven't had to work in my business very much in the last 6 months. Moreover, it’s so great having Maureen and her team handling all our talent solutions in such a professional way. It puts us in a much better position for negotiation, sets a very professional tone from the outset and makes it so much easier to identify and recruit talent. Our new hires always report that they are impressed with the recruiting process and onboarding." CEO, MW. "I just wanted to say thank you so much for an awesome conversation on the webinar yesterday! We loved how the content landed, and registration and attendance far outperformed our expectations... so we are thrilled 💝!" Marketing Director, GoCo
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    Total Compensation Structuring
    Human Resources Strategy
    Resolves Conflict
    Human Resource Management
    Organizational Development
    Performance Management
    Leadership Development
    Compensation & Benefits
    Recruiting
    Employee Training
    Human Resource Information System
    Employee Relations
    Human Resources Compliance
    Employment Handbook
    HR & Business Services
  • $30 hourly

    • 4.4/5
    • (44 jobs)
    ⚡ PMP certified ⚡ SAFe Advanced Scrum Certified ⚡ Atlassian JIRA Certified I am a PMP certified Technical Project manager and Certified Scrum Master with 15 + years of experience with a demonstrated history of working in the information technology and services industry. With a proven track record in managing large and complex IT enablement projects and orchestrating successful digital transformation programs across both the public & private sectors. Verticals such as E commerce, Aviation, Health Care, Retail, Banking and more. Skilled in- ~ Creating Process ~Project & Program Management ~Software Development & Planning ~ Project Estimation ~Solution Architecture ~Risk & Change Management ~Incident & Problem Management ~Vendor Management ~Team Management & Leadership ~Client Servicing & Management ~Technical Support Expertise in :- Ruby on Rail, Angular, Shopify, Swift, Java/Kotlin, Drupal, Bootstrap, Node.js, AWS, React, Python, Django, Laravel, Blockchain, NFT, Devops, Java Scripting , Android and I phone development. CRM/ERP for Enterprise level ~CRM ( Sales Force and Zoho ) ~ ERP ( NetSuite and Oddo ) Handling multiple complex projects and successfully delivered 40+ projects, many of which were crisis-ridden when they were handed over. Worked with cross cultural teams across multiple time zones ranging from Europe, USA, India, Middle east and of course onsite teams. Improved processes (e.g. established a PMO) and gained efficiencies (resource utilization) in addition to primary responsibilities of every project I am highly organized and self-motivated, have excellent communication skills, and thrive in high-pressure environments. Solid team player, I work to tight deadlines and has plenty of initiative. Looking forward to working with you.
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    Project Timelines
    Jira
    Project Management Professional
    Resolves Conflict
    Project Risk Management
    Change Management
    NFT Marketplace
    Project Scheduling
    Blockchain, NFT & Cryptocurrency
    Customer Relationship Management
  • $150 hourly

    • 5.0/5
    • (14 jobs)
    So, you have a new idea. Great! Think it’ll be a game-changer for your business? It will. Have no idea where to start? Or have no time to implement your Rockstar idea. We should talk. I have 2 years of experience managing complete company operations. I have also completed coursework for my PMP certification as well as 3,360 project hours. I would love the opportunity to discuss with you, your business goals. Project Management o Served as primary point of contact for 140 stakeholders for all matters pertaining to project status and/or contract terms. o Reviewed incoming contracts and established short, mid and long-term goals, that satisfy both scope and budget. o Assigned staff members from various departments to the project team. o Assigned departmental deadlines to ensure projects are completed in a timely manner. o Reviewed deliverables from each department. o Conducted weekly briefings with staff to communicate company goals. o Conducted bi-weekly briefing to report the status of current projects to the company President. Vendor Management o Created and maintained Business Process Capabilities Report to determine which departments could benefit from an outsourcing model. o Communicated company needs and expectations as it concerns scope, cost, and timelines for potential vendors. o Performed price/cost analysis. Conducted studies of specific item costs. o Primary point of contact for selected vendor o Inspected vendor’s deliverables o Closed out contract and invoices at the completion of the contract. Quality Control o Developed, coordinated, implemented, and maintained Quality Control Protocol to ensure client retention and contract compliance o Conducted weekly briefing to necessary stakeholders (President and Business Relationship Manager) to communicate any deficiency in company performance. o Assessed deficiencies, implemented solution and supervised corrective action until the issue has been resolved.
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    Research & Strategy
    Resolves Conflict
    Business Operations
    Project Management
    Web Development
    User Experience Design
    Content SEO
    Website Redesign
    Project Management Office
    Quality Assurance
    Process Improvement
    Client Management
    Stakeholder Management
    Project Plans
    Status Reports
  • $100 hourly

    • 4.7/5
    • (36 jobs)
    We are a team of experts. NinjaDev is a leading software development consulting company that provides a wide range of services to support organizations in their software development initiatives. We specialize in various areas, including product ownership, business consulting, Agile project management, and technical program management. Agile project management is a core competency of NinjaDev. We excel in implementing Agile methodologies such as Scrum, Kanban, and Lean. By adopting these flexible and iterative approaches, we help clients optimize project outcomes, improve collaboration among team members, and deliver high-quality software within agreed-upon timelines. With our comprehensive range of services, NinjaDev serves as a trusted partner for organizations seeking guidance and expertise in software development. Whether it's defining product strategies, optimizing business processes, implementing Agile methodologies, or managing complex technical programs, NinjaDev's team of skilled professionals is dedicated to driving success for their clients. As the owner of NinjaDev, I have over 6 years of experience working with startups and enterprise organizations. Over the years, I've worked with founders, executives, and cross-functional teams. I have coordinated with stakeholders regarding project planning, budget, risks, and execution to drive proven results so we'll let the number speak for themselves. Since I started my career, I've helped organizations generate $1M+ in ARR, delivered 50+ projects, and coached teams to increase their velocities by at least 25% and NPS by at least 10%. I want to be working on really hard things that matter with people smarter than myself. I focus on Agile software development and Agile program management with an interest in E-Commerce analytics, Artificial Intelligence (AI), neural networks, machine learning, web and mobile application development/architecture, blockchain, logistics/supply chain management, business development, strategy, and sustainability. Specialties: •Understanding businesses, knowing their numbers, and leading the center’s daily operations to achieve specific goals in productivity, quality, output, cost as well as revenue/margin where applicable •Delivering excellent results and achieving goals quarter after quarter, month after month, on all aspects of customers, products, people, operations, financials, and technology •Displaying creativity/ingenuity in presenting solutions (financial, technical, lifestyle, practical) to clients •Coaching teams – providing regular coaching and feedback, and having a deep knowledge of my team’s strengths and opportunities •Driving high levels of self-generated pipeline activity through an Agile framework, referrals, events, social networking, and marketing • HTML/CSS, JavaScript, jQuery, Node.js, MySQL, Express, MongoDB, React.js, Flutter/Dart, Swift, Kotlin, Django, and Python •E-Commerce Management, Recruiting, and Team Building •Company Policies/Procedures; Business, Local, State, Domestic, and International Laws/Policies Industries we worked with: • Marketplaces (action sports industry) • Social Mobile and Web startups • E-commerce (Shopify, Woocommerce) • Law • Healthcare (HIPPA) • Logistics • Information Technology • Renewable Energy • Telecommunications • Art
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    Program Management
    Agile Project Management
    Product Management
    React
    Agile Software Development
    Node.js
    Flutter
    Ecommerce Website Development
    HTML5
    Dart
    CSS 3
    WordPress
    JavaScript
    ExpressJS
  • $64 hourly

    • 5.0/5
    • (10 jobs)
    I am incorporated and am a Canadian Citizen. I moved to the Dominican Republic with my family 6 years ago looking for a better work/life balance. I am a highly diversified PMP Certified Project Manager with 15+ years of experience poised to contribute a unique blend of technical, project management, and exemplary business analysis and online marketing skills. I bring a North American Enterprise level of results and am committed to excellence by ensuring that projects support strategic missions and objectives within scope, budget, and schedule. Over the course of my career, I have cultivated a versatile skill set centered around effectively leading project teams and guiding them toward continuous growth and success. With over 15 years of Project Management experience and obtaining my PMP certification in 2017, I feel I am an ideal candidate for this role. My track record of accomplishments as an IT Department Manager, Network Engineering Project Manager, and Operations officer for various organizations solidifies my confidence that I will be successful in surpassing your firm's needs and contributing significantly to its business objectives. Allow me to highlight the key contributions I can bring to the role: 1. Extensive Technical Project Management and Cloud-based Background: My most recent project was a 7 Co-location and Cloud-based (AWS) Data Center Network transformation project where I lead a multi-million dollar transformation from legacy cable TV to a new IPTV solution. This was performed over 2 years in 7 states and is now providing IPTV to over 10000 homes. With a wealth of experience managing over 50 projects, many of which were SaaS developments or Migrations, I am well-versed in overseeing entire Cloud Infrastructure projects and software development lifecycles, from inception and meticulous planning to budgeting, risk analysis, and seamless execution. Through the correct implementation of Agile, Waterfall, and Kanban methodologies I’ve honed my critical thinking, problem-solving, and leadership abilities enabling me to make confident decisions based on both quantitative and qualitative information. 2. Value-Added and Innovative Solution-Provider: I bring a unique blend of being a down-to-earth, hands-on project manager while offering innovative and value-added solutions. My finely-honed skills allow me to effectively scope projects, establish realistic timelines and accurate budget forecasts, and proactively identify potential risks to mitigate them promptly and efficiently. 3. Effective Communication and Presentation Skills: As a confident communicator, I excel in delivering impactful presentations to C-Level stakeholders. I have the ability to distill complex information into easily understandable, manageable, and actionable insights, facilitating clear communication and alignment among project teams and key decision-makers. As a certified Project Manager with a PMP Certification, I possess a high level of technical understanding. Throughout my career, I have consistently demonstrated my capability to mold diverse project teams into cohesive units, fostering collaboration and delivering successful outcomes. Moreover, I have effectively managed cross-functional teams comprising programmers, developers, engineers, DBAs, network and system administrators, and technical implementers.
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    Technical Project Management
    Waterfall
    Project Management
    Project Management Professional
    SEO-Based Website
    Internet Marketing
    English
    Project Plans
    Asana
    Agile Project Management
    Web Development
    Trello
  • $100 hourly

    • 5.0/5
    • (64 jobs)
    Hi there!👋🏼 I help Digital Agencies and E-Commerce businesses build solid Digital Operations powered by ClickUp based on smart processes, streamlined using Make and Zapier, and spiced with a detailed knowledge base. I am in charge of making it a reality without costing you an arm and a leg: ⚡ Business Operations Assessment & Strategy - from current state analysis to operations architecture layout that is aimed to achieve your business goals - in-depth audit of operations breakdown, org structure, tool stack, and documentation. ⚡ Operations Buildout - craft streamlined processes and a robust operational ecosystem - process development and optimization, workflow diagrams creation, ClickUp set up, Make and Zapier integration development, process and system knowledge base establishment. ⚡ Business Foundation Design and Development - compose a robust foundation, ensuring a solid base for your business's strategic growth - help formalize and establish MVV, OKRs, and RACI. About me. 👔 With a rich decade-long career spanning multiple industries and various business structures, I've donned many hats — project, product manager, operations manager, business analyst, and COO - learning how businesses work and building them. 🌱 My journey into entrepreneurship began in 2019, focusing on helping businesses tailor management tools to their teams. On the wave of the digital shift prompted by COVID-19, I co-founded the EpicStory agency, which specialized in implementing PM tools and business automation. 🇺🇦 Despite challenges caused by the russian full-scale invasion of Ukraine, including the closure of the EpicStory agency, I remained resilient. In the summer of 2022, I launched the Rethink agency, where we go beyond the typical boundaries of tech expertise and managerial savvy. Our team is driven by a passion to orchestrate and streamline the very backbone of business operations. ➕ Ongoing support for our clients: Team onboarding and training System and Integration Maintenance & Support Knowledge Base Administration & Development With a proven track record of overcoming adversity and a commitment to delivering impactful change, I am eager to bring a wealth of knowledge and experience to accomplish your challenges and meet joint growth. 🏅 ClickUp Verified Consultant 🏅 Top 1% Expert-Vetted by Upwork 🏅 Top Rated Plus by Upwork Shoot me a message so I can give you real-world advice or do a brief free consultation🚀
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    Automated Workflow
    Marketing Operations & Workflow
    Make.com
    Zapier
    ClickUp
    Process Flow Diagram
    Operations Management Software
    Process Infographics
    Process Optimization
    Automation
    Project Workflows
    Business Process Modeling
    Communications
    Management Consulting
  • $65 hourly

    • 5.0/5
    • (6 jobs)
    IT project manager with 7 years of experience in Agile and Waterfall methodologies with multiple Agile certifications and a PMI PMP training. Delivery of quality IT projects aligned with OKRs and KPIs. I focus on bringing value to every hour I work on a project, always aiming to bring projects to successful closure and delivery of incremental working products.
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    Project Management
    Project Risk Management
    Technical Project Management
    Team Management
    Microsoft Project
    Budget Management
  • $50 hourly

    • 5.0/5
    • (20 jobs)
    I'm an Argentine Lawyer with an MBA specialized in Project Management, currently living in Medellín (Colombia). In 2016 I ditched my office job and fully immersed myself in the freelancing world. I've enjoyed working every day since then. I’m highly organized, smart, creative and persistent. I embrace challenge, stay focused in stressful situations and I thrive under pressure. The position of Project Manager has all the challenges I’m looking for in a job. Most importantly, I can see myself continually growing and developing my skills and knowledge to become even more valuable as a P.M. in the years to come.
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    ClickUp
    Project Scheduling
    Zoho CRM
    Notion
    Basecamp
    Slack
    Podio
    Management Skills
    Prezi
    Google Docs
    Asana
    Team Management
    Trello
  • $180 hourly

    • 5.0/5
    • (67 jobs)
    I am an Upwork EXPERT-VETTED, TOP-RATED PLUS C-Suite executive, psychotherapist, grant writer and co-owner of Moments Count (Business Planning and Strategy, Executive Development, and Grant Writing Company). My nationally recognized clients include eBay, Quest, LabCorp, Bigger Pockets, Llewellyn Worldwide, Soloflex, Riedel Crystal, and Free The Slaves. I have secured over $207MM in grants. My team and I are here for you! Under my bio, below, is a complete list of my services.. If it sounds like we might be a great fit please message me so we can explore the options together! I provide a premium service with rapid turnarounds. I will complete your project on time, on budget, and to your satisfaction. My clients highly recommend me (see below), and I have a very large percentage of repeat clients. I earned Magna cum laude with both my BA and MS degrees in Psychology and Counseling. My emphasis is always on creating a collaborative, profitable, efficient, positive, diverse, inclusive, and highly energetic result for you, your career, or your company. MY SERVICES: → Business Consulting & Life Coaching ← Business Consultant • Life Coach • Career Coach • Business Coaching • Executive Coaching • Leadership Coach • Management Coach • Management Consultant • Personal Coach • Life Coach • Psychotherapist • Corporate Coach • Success Coach • Change Management • Success Coach • Conflict Resolution → Business Analyst / Business Services ← Startup Consultant • Startup Strategy and Planning • Business Plans • Pitch Decks • Business Analyst • Competitor Analysis • Feasibility Study • Executive Development • Management Coach • Business Development Analyst • Business Plan Writer • Pitch Deck Designer • Diversity & Inclusion • DEI • Executive Coach • Leadership Coaching • Life Coaching • Conflict Resolution • Business Coach • Career Consultant • Business Consultant • MBTI • Product Concept Development • Market Research • Market Analysis • Customer Service Excellence • Personal Consulting • Conflict Resolution • Executive Coach • Real Estate Consulting • Climate Change → Grant Writer, RFP Writer, Grant Search, RFP Search ← Grant / RFP Prospecting • Expert Grant Writer • Inspirational Storytelling • Grant Writing • Grant Editing • Government Grant Writing • Grant Writing For Non-Profits • Grant Proposals • Grant Applications • Request for Proposal • Grant Search • RFP Searching • RFP Writing → SEO Expert, Website Designer, Website Developer ← SEO Audit • SEO Strategy • SEO Expert • Brand Audit • Marketing Funnel Audit and Automation • Marketing Strategy • Digital Marketing • PR Services • Content Strategy • eCommerce Expert • Content Development • Customer Modeling • Customer Engagement • Storytelling Framework • Website Wireframing • Website Development • Reputation Management • Affiliate Website Development • Backlinks Outreach • Affiliate Marketing • Backlinking Strategy • Infographics • Market Analyst • SEO Consultant • Web Developer • WordPress Developer • Elementor Expert • Divi Expert • Gutenberg Expert • Web Optimization • Landing Page Development
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    Entrepreneurship
    Management Consulting
    Business Coaching
    Management Development
    Leadership Development
    Grant Writing
    Change Management
    Grant Research & Prospect List
    Communication Strategy
    Life Coaching
    Leadership Skills
    Psychology
    Career Coaching
    Prospect List
    Executive Coaching
  • $50 hourly

    • 5.0/5
    • (130 jobs)
    🏆 EXPERT-VETTED Project Manager (TOP 1% in Upwork) ✅10 Years+ Experience ✅Workaholic ✅Dedicated ✅Quick Learner ✅Tech-Savvy ✅Leader ✅Problem Solver ✅Team Player✅Go-getter ✅Reliable ✅Dependable ✅Go-to Person ✅Jack of all trade! 🚀 Seasoned project manager with a passion for technology and a proven track record of successfully leading diverse teams to deliver exceptional results. With over a decade of hands-on experience in the dynamic world of project management, I thrive on the challenge of orchestrating complex projects, optimizing processes, and achieving ambitious goals. 💼 My journey in project management has led me to collaborate with a multitude of agencies, where I've honed my skills in adapting to different organizational structures and industries. I've had the privilege of working with a wide range of professionals, from developers and designers to marketers and content creators, fostering a deep understanding of cross-functional collaboration. 🌐 Tech-savvy by nature, I'm well-versed in leveraging cutting-edge tools and platforms to streamline workflows and enhance project efficiency. My proficiency extends across project management software, communication tools, and data analytics, empowering me to make informed decisions and drive projects forward in a rapidly evolving digital landscape. 🤝 My interpersonal prowess has allowed me to build strong relationships with clients, stakeholders, and team members alike. By cultivating open lines of communication and nurturing a culture of collaboration, I ensure that everyone is aligned, engaged, and motivated to achieve the project's objectives. 🔥 Why Hire Me Over Others? Proven Expertise: With over a decade of experience, I bring a wealth of knowledge and a track record of successfully delivering projects on time and within budget. Tech-Driven Approach: My deep understanding of technology enables me to optimize processes, integrate innovative solutions, and drive digital transformation. Agency Acumen: I've thrived in agency environments, adapting quickly to diverse challenges and seamlessly collaborating with professionals across various disciplines. Results-Oriented: I'm laser-focused on achieving tangible results and exceeding expectations, driven by a commitment to excellence in every project. Adaptability: I excel in fast-paced, ever-changing landscapes, ensuring your projects stay agile and responsive to market dynamics. 📈 Benefits of Working With Me: Efficient Project Execution: I leverage cutting-edge tools and methodologies to streamline workflows, reducing time-to-market and boosting efficiency. Clear Communication: Open lines of communication ensure everyone is on the same page, minimizing misunderstandings and maximizing progress. Collaborative Culture: I foster a collaborative environment, enhancing teamwork and creativity, resulting in solutions that reflect diverse perspectives. Risk Mitigation: My strategic planning and proactive risk management help identify and address potential roadblocks before they become major issues. Innovative Solutions: I constantly seek out innovative approaches, injecting fresh ideas that elevate your projects and set them apart from the competition. 🌟 Let's connect and explore how my strategic mindset, technological acumen, and extensive agency experience can add value to your projects. Together, we can turn visions into reality and create a lasting impact in the ever-evolving landscape of project management. #ProjectManagement #TechInnovation #CollaborationExpert #ResultsDriven
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    Jira
    Asana
    ClickUp
    Product Management
    Project Objectives
    Project Management Professional
    Project Portfolio Management
    Project Timelines
    Project Scheduling
    Technical Project Management
    Project Analysis
    Project Requirements
    Project Plans
    Digital Project Management
    Dev & IT Project Management
  • $45 hourly

    • 4.9/5
    • (124 jobs)
    I have over 10 years of military experience in the United States Air Force as a logistician with over 12 years of direct supervisory and leadership experience. I have four-plus years of experience as a certified Lean Six Sigma Black Belt (NOTE: earned within GE's Oil & Gas division in 2014) and most recently spent three years at Amazon.com as a Quality Control expert in four geographically disparate Fulfillment Centers. I have led multiple global organizations that range in size from 50 to 300 personnel and specialize in e-tail, e-commerce, and retail migration. I also have a 'traditional' logistics skillset, especially when it comes to aircraft operations, airframe logistics, project management, inventory control, and continuous process improvement. Bottom-line is that I produce high-quality work on time, on cost, and on spec! I have a Bachelor of Science in Foreign Area Studies with a minor in Russian and general engineering as well as a Master of Science in Logistics Management. I completed all coursework for my MBA at Strathclyde Business School in Scotland in September 2019. I am a bibliophile and runner that is passionate about leadership, learning, management, think tanks, writing, politics, and current events. I have worked successfully for three projects on Upwork and am hungry for more--please feel free to reach out to me if you believe that I can add immediate value to your venture. Thank you in advance for your time. NOTE: resume can be sourced on LinkedIn.com or simply by asking!
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    Statistics
    Business Operations
    Economics
    Six Sigma
    Microsoft Word
    Report Writing
    Total Quality Management
    Microsoft Office
  • $18 hourly

    • 5.0/5
    • (31 jobs)
    Detail-oriented and skilled project manager ready to impart seven years of experience to your business needs and take on challenging new roles. If you are looking for a versatile, highly trainable, organized, and goal-oriented self-starter who can manage multiple concurrent tasks and provide project management support to your business, you've come to the right place! Dedicated to client satisfaction by addressing all facets of business needs including but not limited to: - Project management - Client onboarding - Client communication - Administrative support - CRM management - Social media management - Email management - Product fulfillment - Data research - Recruitment - Customer service and sales My goal is to help achieve the goals you have set for your company, as I consider my client's business as my own. Doing so helps me guarantee client satisfaction and a healthy working environment. Looking for your superstar? Let's go ahead and chat! ;)
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    Communications
    Email Communication
    Administrative Support
    Content Planning
    Content Writing
    Task Coordination
    Customer Service
    Project Management
    Team Alignment
    Project Scheduling
    Social Media Management
    Digital Marketing
    Project Timelines
    Project Plans
  • $100 hourly

    • 4.9/5
    • (250 jobs)
    Small Business Consultant - Design “success” roadmap, strategy, execution plan, and success metrics based on individual needs and goals - Software, application, and tool recommendation and set up (if necessary) - Streamline and provide ongoing communication (internal team members and external stakeholders) - Identify areas for continuous improvement - Ongoing support and regular “check ins” Small Business Coach - Develop “success” roadmap and plan (tailored to individual’s specific needs, challenges, and goals) - Set up goal “tracking” software and application - Develop resources as needed (customized to indivdual’s specific needs, challenges, and goals) - Identify areas for continuous improvement - Ongoing support and execution Business Consultant - Brand strategy and development - Business strategy development - Marketing strategy development - Aid clients in preparing pitches, bids, and responding to RFPs Project Management / Business Process Management Consultant - Project management framework development (including agile) - Project management software setup and organization - Workflow design and mapping (some automation) - Business process management (operations, management, and support) - Process, workflow, and SOP documentation - Resource allocation (estimation, onboarding, and training) Content Writer and Strategist - Research - B2B writing - Thought leadership writing - Course content writing - Course curriculum design - Content marketing strategy
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    Blog Writing
    Process Improvement
    B2B Marketing
    Scrum
    Copywriting
    Business Writing
    Business Process Management
    Agile Project Management
  • $60 hourly

    • 4.8/5
    • (3 jobs)
    I am seeking a project management or operations management position where I can contribute to the company's success. I am a PMP-certified project manager and a Certified Scrum Master with 20-plus years of experience in project management and operations management. My experience includes healthcare, business optimization, marketing, procurement, software implementation, HIPAA implementation, and BPO projects. I am confident in presenting and communicating with stakeholders and adept at anticipating and handling issues before they become problems. I have worked in on-site, hybrid, and remote environments and achieved excellent outcomes.
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    Scrum
    Workday
    KPI Metric Development
    Operations Management Software
    Intuit QuickBooks
    Team Building
    Google Workspace
    Wrike
    Business Management
    Project Management Professional
    HubSpot
    Salesforce CRM
    Asana
    Project Plans
    Microsoft Office
  • $35 hourly

    • 4.9/5
    • (21 jobs)
    🚀 Crafting Digital Masterpieces with React, React Native, TypeScript & JavaScript! 🚀 Unleash the full potential of the web and mobile with a seasoned developer who blends cutting-edge technologies with a touch of artistry. My commitment is to deliver fluid, responsive, and intuitive digital solutions tailored to captivate your audience. 🔥 Key Achievements: ⭐️ Over 10 years navigating the intricate realms of React and React Native. ⭐️ Successfully architected and deployed 70+ versatile projects across diverse industries. 🛠️ Core Technical Expertise: ⌨️ Proficient in building dynamic web apps using React and enriching them with TypeScript's type-safe capabilities. ⌨️ Adept in crafting cross-platform mobile experiences with React Native, ensuring a seamless feel across devices. ⌨️ Deep mastery of JavaScript (ES6+), laying the foundation for robust and efficient code. ⌨️ Hands-on experience with state management tools like Redux, and data-fetching libraries such as Axios and Apollo Client. ⌨️ Fluent in frontend frameworks and libraries like Material-UI, Ant Design, and Styled Components. ⌨️ Versed in both traditional RESTful services and modern GraphQL implementations. ⌨️ Committed to best practices, performance optimization, and writing clean, maintainable code. ⌨️ Proficient with popular development environments: Visual Studio Code, WebStorm, and more. With an ever-evolving tech stack, I continuously hone my skills, ensuring I bring the best to every project. Partner with me to merge innovation, design, and technical brilliance. Let's translate your vision into digital reality, setting benchmarks along the way!
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    Firebase
    iOS
    Android
    Mobile App
    Web Application
    Web Application Development
    Mobile App Development
    Hybrid App Development
    FastAPI
    Python
    Django
    React Native
    React
    TypeScript
    JavaScript
  • $50 hourly

    • 4.6/5
    • (42 jobs)
    🚀 Top-Notch Software Developer with 8.5 Years of Expertise! 🚀 Are you looking to elevate your digital ventures to soaring heights? Look no further! With over 8.5 years of hands-on experience in the ever-evolving landscape of software development, I bring a dynamic set of skills that will propel your projects to the forefront of innovation. 💎 Ruby on Rails: Mastering the art of building robust and scalable web applications, I deliver elegant solutions that stand the test of time. 🐍 Python (Django, Flask, FastAPI): Harnessing the power of Python, I craft cutting-edge backends, APIs, and web apps that redefine performance and efficiency. 🌐 Node.js: Adept in Node.js, I create lightning-fast and real-time applications, catering to the demands of modern online experiences. 💻 PHP (Laravel): With a deep understanding of Laravel, I construct seamless and secure web applications, ensuring a seamless user journey. ⚛ React.js | Angular.js | Vue.js: Equipped with a versatile front-end skillset, I breathe life into your UI/UX designs, delivering captivating and interactive user interfaces. My passion for staying at the forefront of technological advancements drives me to consistently explore new horizons, enabling me to integrate the latest trends and best practices into every project I undertake. Collaborate with me, and you can expect unwavering dedication, utmost professionalism, and a commitment to delivering top-notch results on time, every time. Let's create something extraordinary together - contact me today and let's get started on turning your vision into reality! 🌟
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    Project Plans
    Agile Project Management
    Scrum
    Node.js
    Requirement Management
    Python
    Budget Management
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