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Rating is 4.8 out of 5.
4.8/5
based on 525 client reviews
  2. Admin & Customer Support Talent
  3. Project Managers
  4. (Current) Process Improvement Specialists
  • $70 hourly

    • 4.9/5
    • (110 jobs)
    I am a member of the Expert-Vetted Freelancers category, which tags the top 1% of freelancers in Upwork. The badge is only visible for Enterprise Upwork clients. ( support.upwork.com/hc/en-us/articles/360049702614). THE DIGITAL TRANSFORMATION JOURNEY GUIDE: Drive your business towards successful digital transformation with a seasoned professional experienced in ERP/CRM implementations and passionate about digital innovation. I specialize in optimizing processes, leveraging advanced technologies, and achieving sustainable growth. STRATEGY: Develop tailored digital transformation strategies to align your business goals with cutting-edge technologies, enhancing operational efficiency and customer experience. AGILE PROJECT MANAGEMENT: Adopt an agile approach for flexibility, adaptability, and continuous improvement throughout the project lifecycle. Leverage industry-leading tools like Jira to optimize resources, control timelines, and mitigate risks. TRAINING AND EMPOWERMENT: Provide comprehensive training programs to empower your teams, reducing reliance on external consultants and maximizing value from digital tools. CUSTOMIZED DEVELOPMENT: Implement tailored functionalities to meet specific workflows and requirements, leveraging a dedicated development team and the robust Jira platform. BPMN-DRIVEN PROCESS DESIGN: Map and optimize critical workflows using BPMN (Business Process Modeling Notation), improving efficiency, streamlining operations, and enabling future automation initiatives. Let's embark on a transformative journey to unlock your business's full potential. Reach out to explore how I can guide you through the complexities of digital transformation and deliver sustainable results.
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    Project Management
    Requirements Specification
    Enterprise Resource Planning
    Solution Architecture
    Odoo
    Business Process Model & Notation
    Product Management
    Business Process Management
    Jira
    Requirement Analysis
    Software Architecture & Design
    Business Analysis
    Business Process Modeling
  • $20 hourly

    • 4.4/5
    • (13 jobs)
    Process Improvement, Shopify Expert / e-Commerce Growth Project Manager/ Analytics Agency Project Manager/ Accounting Firm Project Manager / process & automation expert with a strong background in Asana, Trello, and Monday.com, and the new in trend - ClickUp. I am well rounded professional with a very detail-oriented and top-notch research skills, analytical skills. I am problem solver with more than 10 years of experience in multiple roles always eager for new learning and growth.
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Business Operations
    Order Processing
    Customer Satisfaction
    Project Workflows
    Project Planning
    Google Analytics
    Hotjar
    Asana
    Zendesk
    Order Fulfillment
    Customer Service
    Shopify
    Inventory Management
  • $125 hourly

    • 5.0/5
    • (54 jobs)
    👋 Hello! I'm Eddy, a dedicated Monday.com specialist with a passion for optimizing workflows. I've successfully transformed the workflow of over 100 companies worldwide, ranging from startups to Fortune 500s, using Monday.com. 🏆 Expertise & Achievements: • Over the past few years, I've crafted over 3,000 boards & dashboards, tailoring them to the unique needs of businesses across various industries. • Monday.com isn't just a tool for me; it's a canvas where I paint efficient, automated, and streamlined processes that drive results. • My diverse portfolio includes fully automated emails, sales dashboards, HR applicant tracking systems, and much more. 🛠️ Services I Offer: • Tutoring: Personalized Monday.com sessions for individuals or teams. • Board Creation: Designing boards and workflows from scratch. • Complex Setups: Connecting data between boards, optimizing information flow, and ensuring data privacy. • Consultation: Understanding your business needs and proposing tailored Monday.com solutions. • Automation: Leveraging Monday.com and third-party apps from the Monday marketplace. • Board Management: Long-term management, improvements, and efficiency checks. • Integration: Connecting various departments with data privacy tailored to your needs. • Project Handling: Be it small tasks or complex projects, I've got you covered. 📱 Apps I Frequently Use with Monday.com: Make.com, Salesforce, Survey Monkey, Docu Gen, Op. Sign, Google Docs, Pivot, 1View, Zapier, General Caster, VlookUp & Index Match, ZenDesk, Jira, and more. 🌟 Why Choose Me?: • Experience: Years of hands-on experience with Monday.com, ensuring you get the best solutions. • Data Privacy: Your data's sanctity is paramount. I adhere to all data privacy agreements and NDAs. 🖼️ A Glimpse of My Work: With my extensive experience on the Monday.com platform, I've had the privilege to design and manage a wide range of boards tailored to specific business needs. Some of the projects I've successfully executed include: • Communication: Fully Automated emails, Facebook, SMS campaign tracking, and management. • Sales & Marketing: Sales Leads Management, Sales Dashboards, and Sales & Suppliers CRM linked to multiple boards. • Logistics: Export and import process tracking, Route and time attendance tracking. • Purchasing & Inventory: Complete purchasing process with supplies and cost control, Stock & Inventory Control. • Human Resources: HR Applicant Tracking System, HR Leave attendance tracking, Payroll tracking System, Employee Onboarding Board, Staff Evaluation forms linked to Monday.com boards. • Performance Metrics: Employees' KPI Live boards. • Quality & Compliance: Check Lists for on-site projects (Quality Control). • Hospitality: Recipe Live costing for Restaurants. These are just a few examples of the diverse projects I've undertaken. Whether you're in sales, logistics, HR, or any other industry, I can tailor Monday.com to fit your unique needs. Explore my detailed portfolio to witness firsthand the transformative impact of my work
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    Demo Presentation
    Process Optimization
    Project Management
    Business Coaching
    Project Workflows
  • $80 hourly

    • 5.0/5
    • (4 jobs)
    PROFESSIONAL SUMMARY: I have played a pivotal role in steering a startup Security and Risk SaaS company towards software stabilization and operational efficiency. Recognized for my unwavering reliability, integrity, and leadership, I am seen as a transformational presence within every team I've been a part of. Here are a few accolades that echo my impact: • "There are people who are completely reliable with a great amount of integrity that lifts the team up by sheer presence, initiative, & leadership. You are among the few. " • "Jesus the amount you've accomplished in 6 months’ time is amazing." • "You're probably one of, if not the best thing to happen to this company" • "We have gotten more done in the last three months with you here than we ever have before." • "Things are better with you here." • "You are this company. The backbone of this company." I am a fervent leader and a strategic thinker, adept at navigating the complexities of project management from conception to completion. My expertise lies in leading both local and global teams towards achieving collective goals, cultivating robust cross-functional relationships, and driving business development with a keen eye for innovative solutions. Specializing in "Getting Stuff Done". My commitment to accountability ensures that I not only envision success but also execute it, delivering results that speak louder than words. CORE COMPETENCIES: Leadership & Team Building: Proven track record of inspiring teams and leading by example to achieve exceptional outcomes. Strategic Project Management: Expertise in overseeing projects with a holistic view, ensuring timely delivery and exceeding expectations. Stakeholder Engagement: Skilled in facilitating discussions that extract valuable insights, driving projects forward with purpose and precision. Innovative Problem-Solving: Adept at identifying challenges and implementing effective solutions that propel business growth. Accountability & Results-Orientation: Uncompromising commitment to project success, underlined by a get-things-done ethos that has consistently translated into measurable achievements.
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    Product Management
    Product Backlog
    Energy Optimization
    Change Management
    Microsoft SharePoint
    Microsoft Office
    Business Process Reengineering
    Agile Project Management
  • $150 hourly

    • 4.8/5
    • (149 jobs)
    Expert-Vetted UpWork talent with over $1,000,000 earned and 99% Success rate and tens of thousands of professional consulting and implementation hours (total, including UpWork and non-UpWork). While I am NOT the cheapest, I bring a level of cross-platform experience and industry knowledge of all Project Management platforms. Certified Solutions Partner: Zoho: 8 years Experience Zoho Authorized Partner Zoho CRM Certified Zoho Projects Certified Zoho Creator Certified Wrike: 3 years Experience Authorized Reseller Partner Authorized Channel Partner Authorized Deployment Partner (the only partner that holds all 3) Wrike Integrate Specialist Certification Wrike Advanced Analytics Certification Smartsheet: 3 years Experience Silver Smartsheet Aligned Partner (over 20 certifications) Monday: 4.5 years Experience Channel Partner Monday Master Certification Monday CRM Certification Monday Dev Certification Monday Product Specialist Certification Teamwork: 2 years Experience Enablement Partner Sales Partner Technology Partner ClickUp: 2 years Experience Enablement Partner Strategic Partner ClickUp Pro Certification Not every software is perfect and some are more suited to one business model than others. I help take out the guesswork by consulting with the client on their exact needs, recommending a software solution, or recommending the solution for their current software, to maximize efficiency. My goal is to collaborate with new and exceptional clients and bring them effective project management solutions to overcome their challenges or project requirements. I work with a suite of off-the-shelf products to help companies utilize these to their fullest potential. My general process involves data extraction & process documentation and implementing Project Management tools. I help companies and individuals reduce cost and overhead with efficient project management & tools by tailoring my approach based on resources (people & systems), communication and processes. My skills to accomplish this and bring about a strong job performance include effective organizational communication, a strategic mindset, and the ability to creatively tackle problems with an upbeat attitude. Whether using existing resources or building new systems and operations, I add value through my strategic mindset and actions to ensure lasting results.
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Asana
    Agile Project Management
    ERP Software
    Task Automation
    CRM Software
    Automated Workflow
    Smartsheet
    Zoho Platform
    Zoho CRM
    Wrike
    Process Optimization
  • $97 hourly

    • 5.0/5
    • (121 jobs)
    🥇 Expert-Vetted Freelancer (Evaluated & Awarded by Upwork). Delivered 120M+ USD as Value Prop to my clients. A 'Passionate Supply Chain Management, Logistics & Warehousing Consultant' with more than 2 decades of hands-on experience; Senior Management Professional from 'IIM Calcutta' a premier B School which ranks top 20 globally. I Specialize in Supply Chain management, Logistics, Warehouse Design & Optimization, E-Commerce and Process Excellence (Transformation) with more than 150+ Projects delivered. Certified 'Lean Six Sigma Master Black Belt' and served as a LSS Champion as well. I'm passionate towards driving Process Excellence in an Organization and my key edge lies in solving complex business problems through effective yet simple business solutions which breaks-even within 6 months. I have helped multiple Start-Ups as well as Multi-National Organizations scale up exponentially, effectively use their resources and run a very efficient operations. Chief Consultant in Supply Chain & Logistics with more than a decade (20+ Years) of SCM hands-on experience and devised Country Level and Global Supply chain strategies, Solutions design and spear headed Supply chain Implementation across 15+ Sectors across 25+ Countries. Through multiple projects, I have demonstrated, - Generating Maximum value from existing infra and resources through usage of multiple tools but not limited to Lean Six Sigma, Strategizer, TOC and Value Canvas - Specialized in process simulation - building models in SIGNAVIO and MIRO Boards to drive process simulations, publish results, compare and arrive at key business decisions - Leveraging BPMN standards to drive Business Process Re-engineering - LSS (Lean & Six Sigma) Transformation for organizations - Optimizing space, Improve productivity and Reduce cost at warehouses to increase the cubic space utilization and overall efficiency - Effectively schedule routes to improve utilization in Logistics (Transportation) - Optimize Supply chain to run on least inventory, minimal Through put time and maximum output - Maximize productivity through eliminating waste in the process flows by using VSM - Simulate and Model business scenarios to ensure right business decisions in client’s business - Strong functional knowledge in writing FRDs, Implementation and developing Global Templates in Odoo ERP, Microsoft Dynamics Navision, SAP, Oracle, DEAR Inventory, Netsuite and Zoho CRM. Consulting Experience in Niche Consulting areas - Supply Chain IoT, Industry 4.0, BPMN2.0, SCM Modelling, IM Simulation and Lean Canvas. Thorough knowledge on Industry specifics & Nuances; I have driven Supply Chain programs across various industries such as Retail, E-Commerce, Textile, Automotive, Pharma, FMCG, Health Care, Manufacturing, Fashion, Spare Parts, Travel & Tourism and Real Estate. Global Exposure on handling Country Level Operations and leading bigger Supply chain, Warehousing & Logistics Teams across EMEA, APAC & AMERICAS Regions. I have lead and managed work group of size upto 600+ People. Expertise in spearheading Logistics & Supply chain strategy, planning, Design and Execution and designing internal control systems towards accomplishment of corporate Goals. Expertise in Tools – VSM, TOC Tools, Strategyzer, DDMRP, Lean Canvas, Value Prop Canvas, Six Sigma Tools, Lean Tools, TQM and 5S Expertise in Software – Signavio, Minitab, MS Project, iDesign, draw.io, MIRO Boards, Adobe Illustrator, Microsoft Visio, AutoCad, Gantter, Lightroom, Photoshop and Slack Completed multiple research papers, pitch decks, market research and analysis and articles under multiple sectors. Extensive knowledge & experience on Lean, Six Sigma (DMAIC & DMEDI), BPMN2.0, 5S, TPM and Kaizen. Expert in Supply Chain Simulation, Warehouse Optimization, Logistics Network (Routing & Scheduling) and building Supply Chain Models. I have completed multiple Spreadsheet models in Supply Chain, IM, Distribution and Logistics. Well versed in Supply Chain and Financial Modelling, Lean Canvas, Value Proposition Canvas, Business Plans, Supply chain and Logistics financial (budget) modelling. Service Description: +Supply Chain Consulting ~Transportation Modelling & Network Design ~Warehouse Design & Cost Model development ~Supply Chain Simulation & Warehouse Concepting (Slotting Simulation) ~Inventory Cost Analysis ~Freight Cost Analysis +Ecommerce Start Up ~Ecommerce Operations set up ~Last Mile Operations Set up ~Ecommerce Cost Model ~Ecommerce process Design ~Ecommerce KPI and Dashboards +Financial Consulting ~Business Plan - Delivery within 4 Weeks ~Lean Canvas & Value Proposition Canvas - Delivery within 2 weeks ~Business Proposals - Delivery within 1-3 days ~Financial Modelling, Simulation, Scenario Manager ~Inventory Modelling and IM Simulation
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Inventory Management
    Supply Chain Modeling
    Warehouse Management
    Business Process Modeling
    Startup Consulting
    Lean Manufacturing
    Supply Chain Management
    Six Sigma
    Process Flow Diagram
    Transportation & Warehousing
    Management Consulting
    Supply Chain & Logistics
  • $75 hourly

    • 4.9/5
    • (735 jobs)
    Greetings, I am thrilled to offer my expertise as a seasoned cosmetic and personal care product formulator, specializing in skin and hair care. With a track record of over 700 successful project designs and an impressive 99% success rate, I am confident in my ability to deliver exceptional results for your business. Through my consulting service, I have consistently helped businesses create outstanding, patented formulas that have garnered industry recognition. Whether you are seeking insightful guidance on market direction, fine-tuning of an existing formula, or valuable connections to scale up your production, I have the experience and resources to meet your needs. One of the key benefits of working with me is my commitment to providing custom cosmetic and personal care product design, ensuring that you retain full ownership of the formula. This means that your brand can stand out with a unique offering tailored to your target audience, giving you a competitive edge in the market. Moreover, my extensive knowledge base, backed by scientific research, empowers me to find the perfect solution for your business. By leveraging my fluency in general chemistry and biochemistry, I can help you develop products that not only meet the highest quality standards but also resonate with consumers. Plant-based formulations, in particular, have gained immense popularity, and I specialize in creating "loved by customers" products that align with this growing trend. To take the next step in creating exceptional products and driving the growth of your company, I invite you to reach out to me here on Upwork. I am eager to discuss your requirements, understand your unique vision, and explore how I can contribute to your success. With my expertise and passion for innovation, I am confident that together we can elevate your brand and enhance your bottom line. Don't miss this opportunity to collaborate with a trusted expert in the industry. Let's connect today, and I assure you, you won't be disappointed. I look forward to speaking with you. Best regards, Phillip
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Project Management
    Science
    Scientific Research
    Career Coaching
    Organic & Natural Style
    Scientific Writing
    Chemical Engineering
    Product Design
    Cosmetics
    Cosmetic Regulation
    Organic Chemistry
    Cosmetic Raw Materials
    Chemistry
    Product Development
  • $165 hourly

    • 5.0/5
    • (41 jobs)
    Hi, Please allow me to share this comment that my client Rasmus kindly left me, [Very senior and responsible...] Rasmus wrote: "I have been working with Louis now for about 3 months. […] He really takes a step back and [assesses] the situation in order for your product to function long term. Very senior and responsible feeling. He [has] been managing a more junior developer in our team and the progress have been amazing. Highly recommended!" My job is to listen to you and... I let your Tools communicate with each other. I let your Processes be more reliable. I let your Teams save time. I let YOU achieve peace of mind :-) Let's discuss your situation. I will provide advice and solutions. I may also coach you on your specific project, when you wish to improve your automation skills. And if we work together... I strive to reach your 5-star satisfaction. Technically relevant. Understanding complexity. Managing unexpected situations. Focusing on deadlines. And communication: during the project, we keep in touch in order to ensure constant convergence between your Needs and the technologies. I've got BUSINESS ORIENTED KNOWLEDGE on: - Marketing & E-commerce processes - AI invoice parsing multi-format - Complex sales & operations Dashboarding In terms of integration tools: I'm a MAKE.COM OFFICIAL PARTNER, benefiting from their highest Support level. My activity is promoted by Make.com: check url make.com/en/partners-directory/bourgarel-conseil. I've also been an Airtable practitioner and Zapier practitionner since 2014. And I'm a Brevo/SendInBlue Pilot Partner, for full marketing automation projects. The last projects I did were: - Design automation architecture for a boat lending company (Dubaï). - Build AI invoice parsing bot for 10,000 pdf invoices having unpredictable formats (Canada). - Build advanced automation between law firm / matter management tool, invoicing tool, custom pdf generation (Switzerland). - Set up AI automation to categorize real estate diagnostics (England). The previous freelancer failed on that delicate projet. My client and I succeeded :-) - Build a multi-client email Workflow that operates for 6 websites / 17 languages / 1700 email templates / 2 Million contacts base. - Set up advanced Authentication for AI automation scenario for up to 4000 users. - Build a complex dashboard for a B2C business regarding restaurants (France): 17 arrays & graphs from 6 sources. - Build a master dashboard with 31 performance indicators, advanced sorting and filtering, to compare performance of 400 master-traders. - Prospection: Develop from scratch a Prospection management system, including advanced Airtable Custom Apps and Make/Integromat integration (US) - Coach a senior developer on automation between e-commerce tool and in-house CRM tool. - Coach a developer 2 hours per week x 4 weeks on automations around CRM and Helpdesk tool (Netherlands). - Manage a developer to develop a Marketing Automation project "Version 2" with low code tools (Thailand). - CRM: Set up visual reporting for a CRM: 16 value types, including the number and amount of deals per stage and per pipeline (US). - Bookkeeping: Set up a 15-step process for bookkeeping reporting (Netherlands) + successfully investigate on bookkeeping cross-platform inaccuracies, managing time zones, multi-product orders, multi-VAT, payment statuses. - Etc. etc. You may have a look at my portfolio below, you will see: - A happy client testimonial video - An original article that I wrote: "Reduce Make.com costs with Constant Operations Consumption techniques" - My official Make.com Silver Partner badge - My official Brevo (SendInBlue) Pilot Partner badge. About pricing: For more info about my pricing tiers, please check the "Business Analysis" section of this profile (tab on the left). And I can devise an estimate for your projects. Will I become Your business oriented automation specialist? And you, what is your project, and what is your business ambition? Louis Other keywords: Zapier Airtable ActiveCampaign Active Campaign Brevo Sendinblue Pipedrive Hubspot Keap Salesforce Zoho CRM Shopify WooCommerce Zoho Books Invoice Subscriptions Monday.com Databox Clio.com Bexio.com Firebase Functions Google Cloud Platform AWS Bitcoin sha-256 trading bot 3Commas, crypto exchanges OKX FTX Bybit Binance Kucoin OpenAI Prompt Prompts GPT-3.5 GPT-4 MidJourney migration SaaS Side note: In addition to this IT consulting activity, I have another activity which is more human-oriented, and where I also put my heart: I help people have more true, profound, fluid relationships. Human to human relationships. Relationship with people at work, or at home. Some call me "the relationship mechanic" :-) ... But now, shall we get back to your current project: You may tell me what you would like to fix, what you want to build. Don't settle for anything less than the highest standards for Automating the Processes of your company!
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Make.com
    Make Build Script
    Scripting
    Google Cloud Platform
    Cryptocurrency
    Firebase
    Sales & Marketing
    Airtable
    Business Process Automation
    Automated Workflow
    Zapier
    CRM Automation
    Shopify
    Zoho Books
    Sendinblue
  • $130 hourly

    • 5.0/5
    • (54 jobs)
    Smartsheet Subject Matter Expert, Product Certified. I understand the capabilities, customization options, features, and tools of Smartsheet and how they can work for your organization. I’ve designed and built dashboards used for internal and external stakeholders, metric sheets using complex sheet formulas, implemented the use of forms, automation alerts, reports, calendars, and schedules in Smartsheet for various organizations and departments including commercial development, construction, real estate, accounting, marketing/communications, property management, and facilities management. Certified Lean Six Sigma Black Belt, passionate about lean efficient processes and process improvement. I can help reduce waste, eliminate the non-value add workflows and pain points in an organization by applying a strategic and creative mindset and implementing (the right) project management tools. -- Smartsheet Support | Smartsheet Consulting | Smartsheet SME | Smartsheet Build --
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Six Sigma
    Smartsheet
    Lean Consulting
  • $135 hourly

    • 5.0/5
    • (96 jobs)
    Hi there! I'm Ben, a USAF veteran, two-time entrepreneur, and the managing member of Kern Consulting LLC, a boutique consulting firm specializing in process management, workflow automation, and digital ecosystem design. I cater to small and medium-sized organizations, helping them save time and streamline their operations. My custom solutions automate thousands of outreach messages every week, direct workflows, create reminders, generate documents, and track performance - all to save my clients tens of thousands of man-hours cumulatively every month and equip my REI clients to process over $1B in annual transactions. Let's see what I can do for you! 🌟What sets me apart?🌟 ✔ Process Automation & Workflow Consulting: As a Podio Preferred Partner and certified Zapier Expert, I have extensive experience in identifying inefficiencies and opportunities for automation, mapping business processes and roles, and integrating third-party tools via APIs, webhooks, email parsing, Make/Integromat, or Zapier. ✔AI Integrations & Automation: \ I've been working with platforms like OpenAI and Zapier to create powerful, automated solutions. I can help you leverage AI to improve your operations, whether it's generating/summarizing content dynamically, evaluating job applicants, or conducting market analysis - if you can think of it, then we can probably build it together. ✔Versatile Team & Diverse Skills: My small support team consists of skilled professionals with diverse expertise, and together, they allow me to offer a wider range of services to my clients. From holistic process documentation and internal workflow automation to front-end development and WordPress expertise, I’m equipped to address a variety of business challenges and support your growth. ✔Exceptional Communication & Collaboration: Clear communication and collaboration are essential to any project's success. I work closely with my clients to understand their goals, provide updates, and ensure their vision is brought to life. If you haven't already, take a look at the client onboarding diagram attached near the bottom of this page! 🌟Core Skills:🌟 ✔Process Automation & Workflow Consulting: Workflow analysis and identification of inefficiencies Business process and role mapping Scalability and growth planning ✔No-code & Low-code Platforms: Podio (Preferred Partner) Zapier (Certified Expert) Globiflow ProcFu Integromat Automate.io ✔AI & Integration: OpenAI Chat GPT Zapier integrations with various tools ✔Web Development & WordPress: Front-end web development WordPress setup and customization ✔Tools & Software: Airtable Bridge MLS API Callrail Calendly Chime Dialpad Domo Figma Formstack Google Calendar Google Drive Google Docs & Sheets Gravity Forms Homelight Hubspot JotForm Klipfolio Launch Control Mailchimp Monday.com Mojo Dialer Mural Opcity ReadyMode/Xencall Realvolve REiReply RooR Salesforce Smartsheets SmrtPhone.io StreamlineVR Tableau Twilio WAU Portal ZBuyer Zillow Premier Agent I'm committed to exceeding your expectations and providing a 5-star experience. The secret to how I've maintained my 100% success score comes down to planning and communication. To learn more about my process, check out the attached Client Onboarding document below. ↓ 📢 If you're looking for a reliable, knowledgeable, and passionate partner to help you revolutionize your business, don't hesitate to reach out. Let's create something amazing together!
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Zapier
    Project Management
    Administrative Support
    CRM Software
    Customer Relationship Management
    Business Process Automation
    Real Estate
    Data Extraction
    Podio
    Automation
    Business Consulting
    GlobiFlow
    Lead Generation
    API Integration
  • $35 hourly

    • 4.6/5
    • (88 jobs)
    I perform process evaluation, documentation, procedure writing, process mapping, Process Improvement testing and implementation of Strategic as well as BAU Business Process Solutions that will enable Business areas to function more effectively, manage process risk, process costs, productivity, process improvement and customer service. I also do project management. I am proficient in MS application like Word, Excel, PowerPoint, Access, Visio, Publisher, Project Plan I have 8 years of experience in various profile as Customer services, Data Entry, Typing Work, Project Management Officer etc. I will do whatever is necessary to help you manage and accomplish project/task needed for your business. I take pride in my work and therefore, I try to show good levels of initiative and integrity through accomplishing my duties effectively and efficiently. I will feel happy to assist you in your project/task. Please contact me to discuss the project/task. This is to ensure that both parties have made an agreement.
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Process Design
    Business Process Management
    Business Analysis
    Process Engineering
    PRINCE2
    Project Plans
    Lean Consulting
    ProcessMAP Document Management
    Business Process Modeling
    Customer Support
    Six Sigma
    Project Management
    User Acceptance Testing
    Data Entry
  • $46 hourly

    • 4.9/5
    • (239 jobs)
    I'm a results-driven and enthusiastic team player and deep creative thinker for strategic problem-solving analysis who also loves quiet, focused work. One of my best skills is my strong focus and consistency with a can-do attitude. I love what I do and enjoy going the extra mile for my clients. With 29 years experience, I bring excellent critical thinking skills and a thoroughness to my work and have handled up to 7 Sr. Directors and their teams as well as up to 5 Attorneys and their staff providing solid logic and analysis. My background is 17 years paralegal to mid-sized firms and Walmart Legal Division, 5 years Marketing Admin Asst., ScrumMaster / Project Manager for Walmart IT Division, and 9 years as Functional Architect for the Arkansas Supreme Court AOC/IT Division and Functional Business Analyst for the Missouri Supreme Court OSCA/IT Division. As ScrumMaster on an $10 million enterprise-wide Walmart Security IT project, was awarded the most impactful project of 2016. I also hold a BA in Criminal Justice from APUS (public side of a VA military university). I'm advanced/Expert in Microsoft platforms (Word, Powerpoint, Excel and MS Access) working in Office 365 / PC. I pride myself on mastering order and efficiency. I concentrate all my efforts on being efficient and thorough. I welcome the opportunity to utilize my extensive education, incomparable proficiency and demonstrated work experience to provide an exceptional and quality service for you. MO Supreme Court - OSCA Application Development Jefferson City, Missouri Business Analyst/Functional Architect June 2017 to April 2018 • Business Analyst on Electronic Legal File appellate automation and Self-Represented Portal. • Full software lifecycle development experience in a Business Analyst role. • Conduct Interviews and document process flows – Gaps Analysis • Developed all documentation - Concept documents and presentations. Gathering requirements, gaps analysis. As is-To Be process modeling, Executive Summaries, Scope documentation, Functional and Technical requirements documents, Functional and Technical specification documents. • Liaison between DBA’s and Business Managers. • Created QA test cases and test plans for process optimization. Walmart Technology, Security Division Bentonville, Arkansas Project Manager/Scrum Master February 2016 to March 2017 · Hired to implement Agile Methodology in IT Division per new Company-wide Change Control. · Conduct Interviews and document process flows – Gaps Analysis · Coordinated a $10 million high visibility security technology modernization effort to track and migrate all certificates from SHA1 to SHA256 for over 80 teams in the division; focusing on Walmart Service Engine (WMSE) and its EDI identifying clients and/or services touching WMSE and at what point, including Pharmacy data. Walmart awarded Most Impactful Project of 2016. · Agile methodology project management. · Schedule and lead progress meetings; taking detailed meeting minutes and tracking action items from those minutes. Provided weekly status updates to Security area leadership for distribution to the division teams, directors and officers to help ensure the teams could meet aggressive timelines. · Managed Home Office portion of Vormetric Shares migration project. · Was offered Resource Manager position, but unable to accept. Arkansas Supreme Court, AOC/CIS Division Little Rock, Arkansas Business Analyst 2012 to 2016 • Worked Remote - Business Analyst for NWA Region (5 counties) for state-wide software (Contexte) implementation for Arkansas Circuit and District Courts. • Gathered requirements in a Business Analyst role for accounting, Judges, Schedulers, Prosecutors, Public Defenders, Civil, Probate and Criminal Clerks. • Conduct Interviews and document process flows – Gaps Analysis • Agile methodology project management. • As is, To Be, Executive Summary, Functional and Technical requirements, Interviews-all documentation • Super-User and End-User training. • Formulated and drafted training documents, handouts and materials • Document and report analysis with statewide lens; creating specification documents for Oracle reports and docs. • Regression testing and other testing of projects.
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    File Management
    Business Process Modeling
    Trust, Estate & Will Agreement
    Templates
    Microsoft Word
    Presentation Design
    Form Development
    Proofreading
    Microsoft Excel
    Legal Writing
    Contract Drafting
    Legal Research
  • $40 hourly

    • 4.6/5
    • (80 jobs)
    🥇 TOP Rated Plus = Top 3% of all talent on Upwork! Are you looking for someone to make sure to get it done the first time? Try me! Clients I've worked will define me as engaged and passionate leader/freelancer. Easy to work with! A highly motivated individual with a keen understanding of your business needs, adept at designing and implementing efficient business workflows and processes using tools such as Monday.com, ASANA, ClickUp, and Trello. These are some of my core areas of expertise and what I'm passionate about. My skillset includes proficiency in: ◉ Monday.com, ClickUp, ASANA, Trello, Zapier (Integration & Automation) ◉ Slack, Todoist, Zendesk, JIRA , Microsoft outlook, G-suite ◉ Xero, QuickBooks, Freshbooks ◉ Managing highly scalable projects. ◉ Boosting the operational results by conducting regular performance RCAs ◉ Improving, standardizing and documenting processes ◉ Highly proficient in G-suit, Pivot and Excel ◉ Create and develop Kanban, Checklists, Quality control forms & Charts ◉ Proven experience in financial planning In addition to the above, I bring expertise in: ◉ General Accounts and Administration ◉ Financial Modelling & Projections ◉ Prepare a Company's Budget from Scratch ◉ Build a Company's Profit & Loss Statement from Scratch ◉ Create professional charts in Microsoft Excel and Google sheets ◉ Forecast Various Types of Expenditures Please feel free to reach out if you have any questions or require further clarification. I am excited about the opportunity to collaborate and create a powerful workspace with you!
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Automation
    Asana
    Process Integration
    Trello
    Zapier
    Automated Workflow
    Administrative Support
    Process Design
    Process Optimization
    Process Development
    Xero
    Digital Project Management
    Intuit QuickBooks
  • $100 hourly

    • 4.9/5
    • (39 jobs)
    Seasoned executive with extensive experience automating complex processes and freeing up time for you to focus on the bigger picture. From simple drip campaigns to the most complex workflow automation, I have what it takes to vet the situation and recommend the best solution to meet your needs. Whether you have a single project or are in need of ongoing support, I would love the opportunity to assist with your HubSpot needs. Specializing in... ~Marketing Hub | Landing Page, Workflows, Content Strategy & Design, Blogs, Social integrations, Email CMS Hub | Full website design, Private content functionality Service Hub | Knowledge Base, Tickets, Chatbots CRM/Operations Hub | Account Setup, List Imports, Custom Properties, Integrations with your other applications Sales Hub | Teams, Templates, Sequences, Tasks Custom Reporting and Dashboards across all efforts Education: MBA, over 24 years of hands-on experience, and several HubSpot certifications
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    Marketing Automation
    Customer Relationship Management
    Marketing Strategy
    Lead Generation
    Marketing Plugin
    Email Marketing
    Analytics
    Data Migration
    HubSpot
  • $150 hourly

    • 4.9/5
    • (196 jobs)
    👋 Welcome! I'm Shannon, your go-to No-Code Consultant specializing in ClickUp, Airtable, SmartSuite, Softr, and Noloco 🚀 With over 6 years of experience, I empower businesses to streamline their operations using the best no-code and project management tools available. My expertise spans across Airtable, SmartSuite, ClickUp, and a variety of other systems. 🏢 Industries I Serve: - Construction/Renovations - Education and Training - Digital Marketing Agencies/Web Development Agencies - Lawyers/Law Firms - Property Managers/Real Estate Developers - Accountants/Bookkeepers - Coaches/Consultants, Entrepreneurs - Interior Designers - Non-profits/Government Agencies - Video/Podcast Production - Social Media/Content Management - Agriculture Technology/Biotechnology - Travel Logistics Agencies - Publishing Companies - Manufacturers 🖱️ Verified ClickUp Consultant: As a Verified ClickUp Consultant since 2020, I've mastered the art of ClickUp consulting, implementation, training, and ongoing support. Expect custom templates, dashboards, automations, and more that fit your unique business needs. 🌬️ Airtable Service Partner: Proud to be a Certified Airtable Partner, I create complex custom solutions that streamline workflows. With over 100 clients served, I integrate tools like Softr, Fillout, Zapier, and Make to enhance functionality. 🧠 SmartSuite Partner: As a Certified Partner Consultant of SmartSuite, I provide expert consulting, training, and implementation services. Integrating SmartSuite with other tools is my forte, making your systems work seamlessly together. 💻 Softr Expert: Let me elevate your systems with custom dashboards, portals, and client portals through Softr. As a certified expert, I add functionality and control with seamless integrations. 💪 Noloco Expert: Recently certified as a Noloco Expert, I specialize in creating custom web solutions and integrating them with platforms like Google Sheets, SmartSuite, and Airtable. 🐝 Hive Certified Partner: As a Hive Certified Partner, I am equipped to deliver advanced project management solutions that optimize and automate your workflows. With a focus on collaboration and efficiency, I have empowered numerous clients by integrating Hive with essential tools such as Zapier and Make, ensuring seamless functionality across platforms. Let's elevate your project management to the next level with Hive's dynamic capabilities. 🟡 Notion Expertise: My extensive experience in Notion includes designing databases, automating workflows, developing custom templates, and integrating Notion with various tools for tailored solutions. 🌟 Additional Software Expertise: Certified in Asana, Zapier, and Monday, I'm also adept with no-code portal tools like Softr.io, EasyPortal, Noloco, and Stacker. My skills extend to business management systems and CRM platforms, ensuring comprehensive software proficiency. 💼 Our Agency - SMV Virtual Consulting: We're a top-rated Upwork agency specializing in no-code system implementation and operational support. Our certifications include ClickUp, Monday.com, Airtable, SmartSuite, Asana, Hive, Noloco, Softr, and Zapier, ranking us in the top 3% of all agencies. 💼 Business Support Services: We offer more than just software expertise; our comprehensive business support services include Virtual Assistants, Project Managers, and Operations Managers, fostering long-term client relationships based on trust and exceptional support. 🚀 Let's Connect: Need help with ClickUp, Airtable, SmartSuite, or any other specialized tool? I'm here to assist you. Schedule a free 30-minute Discovery Call to discuss how we can boost your business operations. Let's make things happen together! 💻
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    No-Code Development
    Zapier
    Automation
    Airtable
    ClickUp
    Task Automation
    Task Coordination
    Virtual Assistance
    Business Operations
    Business Consulting
    System Automation
    Project Management Support
    Automated Workflow
  • $15 hourly

    • 4.7/5
    • (33 jobs)
    Hi! I am an Experienced Documentation Writer specializing in SOPs, Work Instructions, and QMS Documentation using various platforms including Notion, Office 365, Google Docs. I can also make process flow charts and help streamline your processes! To start documenting your processes, hit me a message!
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Technical Writing
    Instruction Manual
    Notion
    Procedure Development
    Business Writing
    Procedure Manual
    Process Documentation
    Project Workflows
    Process Flow Diagram
    Industrial Engineering
    ProcessMAP Document Management
  • $150 hourly

    • 5.0/5
    • (117 jobs)
    I help entrepreneurs get from their current state to some desired future state. I run a business consulting firm called The Business Sherpas because getting to a successful outcome is a lot like climbing a mountain. It's always a tricky endeavor with lots of ways to go wrong, but if you have a guide, then your chances are greatly improved. Business is my mountain, and I know it like the back of my hand. I can help you with Strategy, Planning, and Execution. I use the fact-based, analytical approach used by the major consulting firms, but bring a more personalized touch for small and medium businesses. Businesses need different types of help. Sometimes that's strategy work like business plans, financial models, and go-to-market strategy, sometimes that's operational help like being a fractional COO or project management, and sometimes it's finding the right expert in a functional area to help you with one aspect of your business. I have been helping companies for 10+ years. From startup to Fortune 100, from no revenue to millions, I've helped them all, and I can help you. About me: • trained software engineer of 20 years • management consultant of 10+ years • serial entrepreneur • MBA, University of Chicago, Booth School of Business • Financial and Business Modeling Cert. - Wharton • Tech Entrepreneurship Cert. - Stanford • Data Science Cert. - Johns Hopkins In addition to my consulting work, I have also been on the founding team of several startups - two of them tech based, and mentor a number of others. You can have confidence that my advice and help is based on real world experience, not just theory. Contact me if you need help. My initial consultations are always FREE because I want to be sure I am the right fit for your situation. I generally also charge a fixed fee for my services so you know ahead of time what the project will cost and whether it fits in your budget. No surprise invoices from me! Business consulting services include: • Business Strategy • Financial Modeling • Marketing Strategy • Go to Market Strategy • Project Management • Business Plans • Pitch Deck Some of my past large clients include: • JP Morgan Chase • Aetna • ADP • 3M • Mural Past projects in the following industries: • Healthcare • Renewable Energy • E-commerce • IT Services • Financial Services • Logistics • CPG • SaaS • Insurance • Hi Tech • Non-profit • Beverages • Software • Mobile • Cosmetics • Blockchain
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    Market Research
    Financial Modeling
    Marketing Strategy
    Management Consulting
    Corporate Strategy
    Startup Consulting
    Business Modeling
    Product Design
    Product Management
  • $150 hourly

    • 5.0/5
    • (37 jobs)
    Do you need a certified monday.com partner to design an excellent workflow for your team? As a business consultant, I have worked with many different software for analytics, big data, digitalization of documents and processes. However, meeting monday.com was special. I instantly knew monday.com was not just another platform but also a fantastic tool that belongs in every successful company's arsenal! I fell in love with it immediately as I felt completely aligned with the monday.com goal and motto to help your business grow so we can: 'Grow together'. In the past five years, I have set up monday.com on various verticals ranging from Marketing to Manufacturing and Telecommunications to Retail getting the best out of platform for their unique respective requirements. As a preferred monday.com partner, I like to keep up to date with all the latest apps and feature releases. I will always find the best way to leverage them to your company's advantage. By walking through your day-to-day tasks and processes and by asking the right questions together, we will discover all your pains and needs; addressing how monday.com can offer you and your company value. Let's achieve your dream workflow together! Let's run through your current process so that we can find ways to optimize them, improving your everyday work! Let's find ways to improve how you: communicate with your team handoff projects and tasks transfer responsibilities track available resources Visualize your work pleasantly and intuitively! I can also help by training and onboarding you and your coworkers to the monday.com platform or the specific processes we have implemented. I can advise you on finding the best plan and features to address your needs and achieve your goals. I can analyze your business processes and implement monday.com to have: the most suitable boards for you and your team. views that help you get the point visually and intuitively dashboards to create a clear overview of your processes and dynamically report on them automations to take care of the grunt work. integrations so that all your systems work together for you existing applications developed in the App store Use the API to address your specific needs I can't wait to help you get the best out of Monday.com! Let's set up a call right away, Kind Regards, Thanos Spelas
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    Requirement Analysis
    Business Consulting
    Management Skills
    Project Plans
    Project Workflows
    Project Scheduling
    Process Optimization
    Project Objectives
    Customer Relationship Management
    SaaS
    Business Analysis
    Agile Project Management
  • $60 hourly

    • 4.8/5
    • (32 jobs)
    Expert Vetted via Upwork and Job Success 100% As a fractional HR business owner, I understand the challenges that small to medium-sized companies face when it comes to managing their HR needs. That's why I founded Shades of Grey HR, a full-service HR provider with a team of 6 professionals who have over 60 years of combined experience in HR. Revolutionizing HR Landscape “Shattering HR stereotypes with cost-effective, personalized, innovative HR solutions. We’re your strategic HR partner!“. Shades of Grey HR offers: * Recruitment & Selection: Catching the best talent with a cost-effective net, not a hefty percentage. * Compliance Guidance: Making sure your HR doesn’t end up on Santa’s naughty list. * Conflict Resolution & Employee Relations: Playing peacekeeper in your team’s disputes. * Training & Development: Helping your employees level up. * Compensation & Benefits: Creating irresistible packages to lure in the best staff. * HR Policy & Procedure Development: Cutting red tape, not corners. * Performance Management: Boosting productivity, no energy drinks required. * Organizational Development: Aligning your team like stars in constellation. * HR Technology & Systems: Bringing HR into the 21st century. Top 3 Benefits: * Cost-effective Recruitment: Offering a recruitment model that won’t break the bank. * Personalized Services: Crafting HR solutions that fit like a tailor-made suit. * Unwavering Support: Standing as the reliable, trustworthy HR partner that every business needs.
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Human Resources Consulting
    Human Resources Strategy
    Human Resource Information System
    Regulatory Compliance
    Human Resource Information System Implementation
    Human Resources
    Compensation & Benefits
    Employee Training
    Training Plan
    Training Materials
    Sourcing
    Human Resource Management
    LinkedIn Recruiting
    IT Recruiting
    Recruiting
  • $160 hourly

    • 5.0/5
    • (326 jobs)
    I am a business financial and strategic growth advisor. My clients are owners of startup and small businesses, nationwide. My services include: • Business growth and execution coaching. • Start-up guidance, coaching, and advisory. • Business plans. • Financial modeling, forecasting, budgets, and projections. • M & A assistance, including due diligence and business valuation. • Capital raising/financing assistance. • Strategic planning. • Exit planning and sale readiness. • Special financial and business projects. * Fractional CFO. I have done extensive work with the following industries: • Technology and SaaS. • E-commerce and retail. • Service businesses, both B-to B, and B-to C. • Health care. • Real estate and construction. • Manufacturing, and wholesale/distribution. I understand business models, strategy, execution, and scale. And how to improve marketing, business development, sales, culture, accounting, finance, and operational processes. ABOUT ME: I have years of experience, first as a partner at two major CPA firms, then in my own management consulting firm. I have had the experience of running business units, turning around an unprofitable office, and growing new practice areas. For more information on my clients, testimonials, experience and background please look at my website, which has a link in the portfolio section of the profile. Also, in the short video posted here I talk about my approach to small business growth coaching.
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    Budget Management
    Capital Markets
    Business Coaching
    Startup Consulting
    Business Valuation
    Mergers & Acquisitions
    Business Plan
    Strategic Plan
  • $126 hourly

    • 4.4/5
    • (92 jobs)
    I am the Asana Expert you need in your team that will help you optimize your workflows for improved team visibility, goal alignment, and process efficiency with training, implementation and consulting. I'm on a mission to help you build the right structure of teams, projects, and workflow inside Asana and set up powerful automation and integrations in place to ensure all internal and client operations run seamlessly. We will work with you to document your processes and automation within Asana and provide onboarding support and training in a New Way of Working with Asana. ✨ Glow Up your business into a well-oiled machine with they right systems and processes. I can help you with: 🔥 Process Audit & Mapping: This is a holistic approach that aims to improve all of your existing systems. 🔥 Asana Audits, Implementation & Workshops: I will help you build the right Asana Ecosystem for your organization, so that you can manage your projects and workflows with ease. 🔥 Fractional Asana Operations Manager: I'll work with you to achieve your goals, get clarity on your company’s future and scale up your business while still doing what you love. 🔥Virtual Assistance: From email management and schedulling to social media management, market research, you need something done I'll do it for you. I work with the following technologies: ⚡️ Asana ⚡️ Dubsado ⚡️ Google Workspace ⚡️ Slack ⚡️ Trainual ...just to name a few! 🌱 I am the Integrator to Visionaries, let's connect.
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Marketing Strategy
    Business Process Automation
    Virtual Assistance
    Social Media Strategy
    Project Management
    Communications
    Business Consulting
    Business with 1-9 Employees
    Automated Workflow
    Process Optimization
    Time Management
    Project Workflows
    Asana
    Marketing Automation
  • $210 hourly

    • 4.9/5
    • (36 jobs)
    • 15+ years of experience leading large, multi-national teams in financial services, health insurance, IT, public health, and state government • Managed operating budgets in excess of $25MM and project teams with budgets in excess of $200MM • Certified Project Management Professional (PMP) and Professional Scrum Master (PSM) • Built and implemented multiple ITSM systems and managed operations support teams composed of 65+ developers and analysts
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Project Management Professional
    Management Consulting
    Business Consulting
    Program Management
    Market Research
    Project Management
    Agile Project Management
    Project Plans
  • $50 hourly

    • 5.0/5
    • (116 jobs)
    I have over 28 years of experience working within the operational side of the publishing business. Much of my focus has been on process improvements, workflows, content management, Microsoft Office applications and general business management. I’ve managed large departments, large budgets, large projects (software, workflow improvement, consulting) and have personally trained 700+ people in the use of Microsoft Word as a manuscript editing tool. I am an expert in Microsoft Word as well as other Office applications and software. For the past five years I have transitioned into providing my expertise via freelance and consulting services. I am a huge fan of Upwork as it has connected me to some amazing people and clients. Some areas I can help: Word templates, document formatting/cleanup, style application, process improvements, workflow documentation, legal documentation (contracts, design branding, fill-in-the-blank form creation), general documentation, PowerPoint Templates, Microsoft Office problem solving, Acrobat, flowcharts (Lucid Chart) . . . Every project is important to me. I take the time to learn about my clients' needs, challenges, brand, and subject matter. I always bring easy to use solutions to the project and support each client as my own employer. I want to be your go-to employee that is there just when you need them. I am up for new challenges and look forward to assisting you.
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    Management Skills
    Desktop Publishing
    Electronic Publishing
    Microsoft Visio
    Lucidchart
    Microsoft Word
    Microsoft Office
    Presentation Design
  • $55 hourly

    • 5.0/5
    • (31 jobs)
    Following a growing interest in the practical tactics and strategies to optimize personal and organizational productivity, Marc Gendreau launched Optimatron in 2019. Based out of Canada's National Capital Region (Ottawa-Gatineau), Optimatron provides a wide variety of services to help clients improve their productivity and time management, such as individual coaching, consulting with business and government organizations, and teaching online and in-person classes. Prior to launching Optimatron, Marc worked for over 12 years in the Canadian justice sector, in both front-line and teaching/research positions. His civic engagement has included volunteering as a Big Brother, driving for Red Nose, and creating and delivering various community programs for at-risk youth in Ottawa. He holds bachelor’s and master’s degrees in Criminology from the University of Ottawa, as well as certificates in Cognitive Behavioural Therapy (Wilfrid Laurier University) Fundraising Management (Algonquin College), and Non-Profit Management (Simon Fraser University). Marc has extensive knowledge, training, and experience in various practices and techniques, such as Cognitive Behavioural Therapy, S.M.A.R.T. Goal Setting, Collaborative Problem Solving, Psychological First-Aid, and Motivational Interviewing. Marc specializes in helping clients set up and optimize the following applications and services: • Task management systems (Toodledo, Trello, Clickup - Marc is a Clickup Verified Consultant) • Cross-platform automation (Zapier, Automate.io) • Appointment scheduling (Calendly) • Time tracking (Toggl) • Google Workspaces (Gmail, Google Calendar, Google Docs, Google Drive, etc.)
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Team Alignment
    Project Plans
    Human Resource Management
    Training & Development
    Employee Training
    Executive Coaching
    Organizational Design & Effectiveness
    Stress Management
    Management Consulting
    Project Management
    System Automation
    Business Coaching
    Time Management
    ClickUp
    Task Coordination
  • $50 hourly

    • 4.7/5
    • (157 jobs)
    Process mapping expert (Visio, Lucidchart, Google Draw, draw.io and yEd Graph Editor) with over 20 years of business experience in a broad array of roles: process management, user requirements gathering, systems and database design, and insurance claims analysis, among others. Technical writer and editor with an M.S. in Technical Communication and advanced Word, Excel, and HTML skills. Specializes in policies & procedures and user manuals.
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Process Flow Diagram
    Process Design
    Process Modeling
    Lucidchart
    Microsoft Word
    Microsoft Visio
    Fillable Form
    Flowchart
    Documentation
    Business Process Management
    Business Process Modeling
    Proofreading
    Technical Writing
    Technical Editing
  • $60 hourly

    • 4.9/5
    • (106 jobs)
    I am a professional Chargeback, Card dispute and Payment Processing specialist with experience of 10+ years in Cards & Payments domain. I have gained in-depth knowledge in PAYPAL, STRIPE, SHOPIFY, BRAINTREE, AMAZON, VISA, MASTERCARD, AMEX etc. dispute resolution including chargeback, re-presentments and arbitrations. Having taken several CERTIFIED chargeback trainings, I'm confident that I can help you prepare a WINNING Chargeback/Rebuttal letters. Besides, I can also investigate reasons behind your increased card disputes, chargebacks, FRAUDS and help to reduce them permanently. I have expertly used following systems: # Visa Online/Mastercom/SMTM/CDRS # Multiple Payment Gateways (you name it) #POS & Merchant Management systems # Fraud Management System (FMS) # Account Receivables/Payables #CRM: JIRA, FreshDesk, Chargebee, Intercom, Gorgia, etc. I am hard working(meet deadlines), Trustworthy, Value Time and most honest with my clients. I look forward hearing from you. Thank You :)
    vsuc_fltilesrefresh_TrophyIcon Process Improvement
    Shopify
    Customer Service
    Alternative Dispute Resolution
    Payment Plugin
    Fraud Detection
    Legal Writing
    Stripe
    Project Risk Management
    Fraud Mitigation
    Customer Support
    Payment Processing
  • $45 hourly

    • 4.7/5
    • (56 jobs)
    With over 7 years of experience as a project manager and 3 years as a Business and Project Management Software consultant, I have had the opportunity to work in various industries including eCommerce, real estate, construction, marketing, and content creation companies. My expertise extends to startups, professional services firms, and more. The range of services I offer is extensive. As a business coach, I specialize in software selection and implementation, providing valuable guidance to entrepreneurs, startups, and enterprises. I excel at customizing and optimizing project management platforms, setting up efficient workflows, documenting processes, and implementing automation to streamline operations and reduce manual work. Additionally, I provide training, project management recruiting, and on-demand project management and software maintenance services. I am proud to be a Clickup vetted consultant, a Smartsuite verified consultant, and an Asana Partner. Alongside these certifications, I possess ample experience working with other tools such as Airtable, Notion, Zapier, Make.com, Dubsado, Miro, Keap, among others. One of the key reasons why you should consider hiring me is my unwavering commitment to delivering an exceptional client experience. I prioritize understanding the unique needs of each client and providing tailored solutions that address their specific requirements. Moreover, I ensure that their teams are fully equipped to leverage the chosen platform to its maximum potential. If you are seeking a highly skilled project manager and software consultant who can deliver outstanding results while prioritizing your satisfaction, look no further. I am here to help you achieve your goals and drive success for your business.
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    Business Operations
    Project Management
    Business Consulting
    Automation
    Dubsado
    Marketing Campaign Setup & Implementation
    Airtable
    Budget Management
    Sales & Marketing
    Asana
    Trello
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