Hi there!
I am Jakub, an experienced professional in Operations/Process Management, Project Management, and Logistics & Supply Chain with 6+ years of experience.
I am a Czech national living in Latin America, and I am available to work during US/Canadian time zones, and partially available during European/Australian time zones.
I'm available for new job opportunities (part-time at this moment).
Operations Manager Skills:
▪ Leadership & Ownership
▪ Managing operations in the company
▸ Day-to-day operations
▸ Project Management
▪ Creating and improving processes and workflows
▪ Team management
▸ Managing international teams
▸ Creating Scaling and Staffing plans
▸ Monitoring the performance of the workers
▸ Dealing with issues in teams/departments
▸ Training
▪ Coordinating operations between Warehouses and Factory/Vendors/Suppliers
▪ Managing shipping/logistics operations
▸ Coordinating and planning shipping and logistics operations
▸ Dealing with shipping operations (3PL, couriers, customs..)
▪ Managing Product Quality Assurance team and product QA processes
▪ Reporting and Analysis
▸ Strong analytical and problem-solving skills
▸ Creating and monitoring KPIs (production, sales, employees, and variations of KPIs)
▸ Creating reports and analysis
▸ Using BI tools as well as MS Excel/Google Sheets for reporting/analysis
Process Management & Process Engineering skills:
▪ Process Development: Developing and designing new manufacturing processes, creating process workflows and flowcharts
▪ Process Documentation: Developing and maintaining process documentation, creating Standard Operating Procedures (SOPs)
▪ Process Optimization: Continuous improvement, reducing lead times, increasing throughput, improving quality
▪ Process Simplification: Streamlining processes, reducing manual effort, automating processes where possible
▪ Performance Monitoring: Establishing and monitoring performance metrics for processes, using data to drive improvements
▪ Issue Resolution: Working with cross-functional teams to identify and resolve process issues, root cause analysis, and corrective action planning
E-commerce Manager skills:
▪ Managing e-commerce stores and their operations
▸ Shopify
▸ WooCommerce (WordPress)
▪ Inventory Management (incl. forecasts)
▪ Managing e-commerce website development
▪ SEO Management
▪ Using Google Analytics and other tools to improve content and traffic
▪ Product sourcing
▪ Decision making & Critical thinking
▪ Marketplace Management:
▸ Amazon Seller Central
▸ CDON (SWE, FIN, NOR, DEN)
▸ Cdiscount (France)
▸ Allegro (Europe)
▸ Mercado Libre (Latin America)
Project Management Skills:
▪ Leading both big/long-term and small/daily projects
▪ Project Plans (implementing, and developing the idea)
▪ Risk management
▪ Hiring and managing the right freelancers
▪ Assigning and monitoring tasks
▪ Localization management
▸ Managing and coordinating translators/content for other markets/countries
▪ Using several project management tools
▪ Kinds of projects (experience):
▸ Operations/Supply-Chain/Production
▸ Shipping/Logistics
▸ Marketing
▸ Financial related (especially COGS related)
▸ Web Development
Logistics/Procurement & Planning skills:
▪ Planning Operations and Logistics
▪ Supply chain management
▪ Analysis & Forecasts
▪ Inventory management
▪ Negotiation skills
▪ Researching for new/better options for cost-efficient transport of goods
▪ Communication with suppliers & forwarders
▪ Working with import and export documentation and invoices
▪ Working with Purchase Orders
----------
Business model experiences: B2C, B2B, DTC, Dropshipping
Industry experience: Personalized Products, Clothing, Footwear, Print on Demand (clothing, accessories, home decor, etc.), 3D Printed Products, Accessories, Automotive Parts, FemTech (Healthcare), 3D Design, Pet Accessories, Translations/Content service.
Deep 3D Printing Industry knowledge: Manufacturing, Processes, Project Management, Materials, Managing Designers, and Quality Assurance.
Order/Shipping Systems: ShipStation, OrderDesk
Experience with Printify, Shapeways
Project Management/Communication Tools: Jira, Asana, Trello, Confluence, Slack, Notion, MS Teams, Lucidchart, draw.io, and G-Suite
Business Intelligence Tools: Power BI and Amazon QuickSight
Marketing Tools: HubSpot, Omnisend, and Customer.io
ERP Experience: MS Dynamics, SAP Business Objects, and Prima Solutions
SEO skills: Keyword research & analysis, link building, Google tools (Analytics & Search console), and other SEO tools.
Coding Experience (Basic): HTML, CSS, PHP, Python
Other Tools/Software Experience: WordPress, Advanced MS Excel and Google Spreadsheet skills, Adobe Photoshop and Illustrator.
Other skills: Data analysis, Data visualization, Bitcoin knowledge, Strong research ability, and thinking out of the box to find the perfect solution.
Languages:
▪ English (advanced)
▪ Spanish (advanced - written)
▪ Czech (native)
▪ Slovak (conversational)

Business Process Manager
Operational Planning
Order Management
Business Operations
Process Improvement
Process Optimization
Team Management
Localization
Inventory Management
Manage Ecommerce Site
Operations Analytics
Business Process Management
Czech
3D Printing
Project Management
Supply Chain & Logistics