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Clients rate Business Process Manager
Rating is 4.9 out of 5.
4.9/5
based on 575 client reviews
  • $35 hourly
    Within more than 16 years of experience in the software development industry I recognise that technology is synonym of innovation (at least it should be), and innovation is evolution, no matter if it is business oriented or lifestyle oriented. So technology has a structure (architecture) I understand and that I can handle in a professional way in the benefit of any business or idea. Technology + People + Processes + Data should be integrated seamlessly for a good business health. In my field quality information is the clue, it should be complete, on time, clear and truthful.
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    Appian
    IBM FileNet
    Content Management
    Business Rule
    Java EE
    Robotic Process Automation
    Unified Modeling Language
    Business Analysis
    JavaScript
    IBM WebSphere
    Business Process Management
    Business Process Model & Notation
  • $80 hourly
    🎯 3.5 Years of Success at Upwork: Guided our largest clients to achieve their project goals. 🗂️ 3 Years Account Management: A wealth of experience in managing and facilitating client accounts. 💼 10+ Years Leadership & Operations: Expertise in leading teams, both national and international, operating at full capacity. 📊 Project Management Pro: Managed projects up to $5MM, in diverse sectors including high-tech, operations, non-profit, government, and marketing. 🔧 Business Optimization Expert: Specialized in streamlining and automating company operations. Experience working with startups, Fortune 100, US Military, State & Federal Governments, and the Burning Man Festival. 😎 Impossible = Fun! I thrive on challenges and achieving what's deemed impossible. 🗨️ Client Feedback: "Working with Eddie was a great experience. Very professional, clear communication, and definitely a true expert in his field. I would highly recommend working with him" 🎩 Past Roles: Customer Success, COO, Ops Director, Chief Knowledge Officer, Interim CIO, IT Director. 👥 Generalist vs Specialist: I am a generalist with mastery in various fields including Customer Success, Leadership, Operations, Project Management, IT, Emergency Preparedness, Professional Art, International Travel, and Evidence-Based Management. 🎖️ Additional Competencies: Non-Fiction Writing, Support Leadership, Business App Stack Creation, Digital Marketing, Program Management, Public Speaking, Quora (Top Writer).
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    Automation
    Business Process Reengineering
    Business Coaching
    Business Consulting
    ClickUp
    Business Analysis
    Business Operations
    Leadership Coaching
    Account Management
    Project Management
    Management Information System
    Management Skills
    Management Consulting
    Team Facilitation
    Business Process Management
  • $150 hourly
    One of my biggest passions in life is technology, and I've been working professionally for 20+ years in the industry. From the repair shop to the board rooms, classroom and hands-on experience have made me highly skilled in IT solutions management, strategy, planning, implementation, support, and training. Having worked with hundreds of technology solution providers, I bring over a decade of experience with best practices, compliance, and industry standards within the ConnectWise platforms.
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    Gap Analysis
    Employee Training
    Software Documentation
    ConnectWise Automate
    Network Monitoring
    Business Process Automation
    Business Process Management
    Project Management
    ITIL
  • $65 hourly
    Experienced Leader with an entrepreneurial spirit and a demonstrated history of driving improvements in the information technology and services industry. I am skilled in Business Process Management, Operations Management, Customer Satisfaction Program Management, Balanced Scorecard Development and Implementation, Transformational Change Management, Program & Project Management, Performance Management & Reporting including KPIs, OKRs, SLAs, & SLO's, and Communications & Presentation Skills. I lead the development and implementation of a strategy management system which included the development and rollout of Strategy Maps, Balanced Scorecards, Strategic Initiative Tracking tool (program & project management methodologies), KPIs and OKRs with related Dashboards, Scorecards, and performance reports. I provided assistance in establishing a robust meetings and reporting framework to support the ongoing management of the "Strategy Management System" and provided training and support to the client's personnel. I have over 15 years experience in application development in Excel using VBA to bring innovative solutions or automation to solve complex client problems, implement the solution and train the client to maintain the solutions after implementation. I am especially experienced in building high performance teams and strong, trusted client and stakeholder relationships.
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    Windows App Development
    Data Visualization
    Automation
    Report
    Excel VBA
    Data Modeling
    Dashboard
    Business Process Management
    Cross Functional Team Leadership
    Program Management
    Microsoft Excel
    Operations Management
    Process Improvement
    Continuous Improvement
    IT Management
  • $50 hourly
    I'm skilled in proofreading grammar, punctuation, spelling, and formatting to ensure your text is professional and credible. I also focus on word usage, sentence structure, and flow so your document is clear, concise, and holds your audience's attention. I have an MBA and 20 years of professional experience at a global company. I know the expectations of your readers and will do far more than just a proofreading check. I will give you specific feedback and recommendations if your message is confusing or not credible. My business experience includes customer service, procurement, quality, and management. I have written procedures, developed training materials, and communicated complex ideas through various channels. Change management, people development, and continuous improvement were essential components of my previous career, and I integrate this experience in all of my freelancing jobs. As a freelancer, I have experience editing blog articles, business plans, marketing proposals, training materials, email/letter correspondence, and presentations. I've also helped clients edit and enhance their startup accelerator applications, like Y Combinator and Mass Challenge. I genuinely enjoy reading this content and take pride in helping the author improve the clarity and presentation of their ideas. It can be challenging to create engaging content for a diverse audience. I will help you frame your message, so it is understandable to people of various backgrounds culturally and professionally (engineering, finance, operations, executive leadership.) Send me a message, and we can chat about your project!
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    Business Consulting
    Business Editing
    Business Process Management
    Copy Editing
    Process Improvement
    Proofreading
    Lean Consulting
    English
  • $60 hourly
    My work is characterized by a meticulous approach to detail and an ability to think outside the box. I am a systematic planner who is detail-oriented, can efficiently juggle multiple tasks, and pays close attention to impact of decisions on others. I have a strong passion for numbers and love the thrill of the hunt and the challenge of figuring out how to meet a clients needs proactively. I am currently handling digital marketing, event marketing, social media management, top of funnel management, and project management. I am developing effective campaigns leveraging various platforms such as email, web, paid media, search engine optimization (SEO), and more to drive engagement and ROI to boost brand awareness, increased website traffic, leads to converted sales. I have a proven track record of successful execution of projects from conception to completion by identifying key performance indicators (KPIs) and tracking performance of campaigns while also identifying trends & insights in order to optimize future success. My current duties include developing, executing and managing targeted social media and potential customer campaigns. I leverage data-driven insights to track metrics across all platforms while also developing content and event production calendars. Additionally, I oversee the project lifecycle from conception to completion ensuring objectives are met on time and within budget. My responsibilities span across multiple areas within the company as I collaborate with cross-functional teams (Content Production, Creative Designers & Developers) in order to increase engagement, followership, website visits, and brand awareness through creative strategies. To ensure the efficiency and accuracy with marketing efforts is maximized I quickly assess project requirements in order make timely decisions that keep projects moving forward. Furthermore, I develop strategies to improve process performance which has been particularly useful for producing a yearly conference where I managed all vendors while also planning the budget and timeline along with creating and implementing UTM links which were tracked via Hubspot, Google Sheets, SEMRush and Google Analytics.
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    LinkedIn Marketing
    Business Process Management
    HubSpot
    Interior Design
    Google Workspace
    Content Writing
    Asana
    Content Marketing
    Project Management
    Marketing Strategy
    Social Media Marketing
    Eventbrite
    Facebook Advertising
    Microsoft Office
  • $75 hourly
    Drawing on a wealth of experience in high-stakes management and operations, I am a dedicated Strategy and Operations Solution Architect, specializing in the implementation and management of digital operating systems using monday.com. My background as a USCG licensed yacht captain and program manager has provided me with valuable insights into the complexities of managing high-value assets and navigating intricate operational challenges. Leveraging this unique expertise, I offer a diverse range of tailored services aimed at enhancing collaboration, streamlining workflows, automating processes, implementing innovative strategies, and promoting operational transparency for organizations of all sizes. My offerings are designed to adapt and evolve with your business, providing scalable solutions that drive growth and efficiency across various departments and teams. Certified Platforms: + Monday.com + Make.com + Slack With a proven track record in creating custom work operating systems, my services are designed to address the specific needs of your organization, including: + CRM Solutions + Digital Workspace Development + Process Management + Project Management + Remote Work Environment Optimization + Task Management + Team Management + Tracking and Reporting + Workflow Automation + Integration and API Configuration + Data Mapping and Migration + Training and Support My commitment is to utilize my extensive background and deep understanding of monday.com and other cutting-edge platforms to help your organization achieve peak efficiency and seamless collaboration. Let's work together to transform your operations and bring your vision to life.
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    Software Integration
    Agile Project Management
    Program Management
    Asana
    Automated Workflow
    Project Workflows
    Business Process Automation
    Slack
    Project Management
    SaaS
    Business Process Reengineering
    Business Consulting
    Business Management
    Business Process Management
    Process Integration
  • $35 hourly
    Hi, I am Rina from China. I am a veteran sourcing agent with 5 years experience. With comprehensive social experience, I’m able to deal well with the Chinese suppliers, intent to help your business in China smooth going and minimize the risk.   What You Can Get - Effective market research for your business. - Product purchasing with best price from reliable suppliers. - Samples selection, gathering and delivery. - Trading consultation in China. - Comprehensive quality check. - Transport with great price & speed for dropshipping or fulfillment. - Continuous and valuable progress report and genius feedback. - Effective advice to control and avoid business risks. - Product graphic design and painting related work.     Why Am I - Extensive sourcing experience in Office & School suppliers, Home & Garden, Electrical equipment, Packing & Printing, Toys & Gifts, Bags/Shoes & Accessories and so on. - Proficiency in oral and written English. - Timely, effective and accurate response-Work at my own home with adequate office tools, not easily be disturbed. Time is entirely at my disposal and adjust flexibly to client’s needs. - Strong sense of time. I am well organized and able to work independently within tight deadline and be highly productive. - Always be patient on work. Keep a personal diary for more than 8 years makes me more patient with my work.     Based on my professional work experience, I have great confidence to provide efficient and high quality services for my client in many areas. I always consider the problem from my client's point of view and put my client's interests first.   I am a person who loves my career. I am responsible, humorous and efficient. I can finish my work with good communication and extensive skills. I dedicate myself in helping my client complete work successfully. Let's start a great cooperation together.  
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    Product Development
    Business Process Management
    Price/Quote Negotiation
    Marketing Communications
    Logistics & Shipping
    Purchasing Management
    Alibaba Sourcing
    Market Research
  • $90 hourly
    Hi there, I’m Claire, a creative and capable UK-based Chief Operating Officer. —> Book your FREE, no-pressure consultation here: bit.ly/3FyMleD If your business and brain currently resemble a tangled plate of spaghetti, or perhaps a can of worms, look no further. I’m a fully certified spaghetti straightener, who colour codes the heck out of everything, and should own shares in automation software. I’ll untangle your wiggly bits, snap them straight, and slot them neatly back in the pack. It’s a fun metaphor, but what can I actually do for you? Well, along with overseeing annoying, time consuming, and often complex operational tasks for your business, I have the skills and experience to help you find innovative solutions to ongoing issues that are holding you back, using tech, design, and UX. If it’s time to admit that you’ve got into a pickle, I’ll help you design new systems, implement streamlined new processes, and produce standard operating procedures that help you carry out routine operations in your sleep (or while sipping a cocktail, whatever floats your boat). Why should you pick me over the next efficient, organised, and creative candidate? I’ve worked across a bunch of different industries (creative digital, tech, education, fashion and consumer electronics to name but a few!) so there isn’t much I haven’t seen, fixed and documented. I’m a self-starter who loves learning - if I don't know how to do something, I consider it a challenge to learn it until I can do it right, then I keep learning until I can't do it wrong. I’m a self-confessed techy, and a little bit in love with automations and processes - literally nothing slips through the net. That doesn’t mean I’m not creative, in fact I have a real flair for design and LOVE to think outside the box when it comes to problem solving. Trust me - you want this imagination on your team! Did I mention I’m organised to the point of obsession? I’ll approach your company’s problems like a military operation (a military operation covered in rainbow Post Its!) I work with entrepreneurs, startups, and ambitious companies who want to grow and become more profitable faster, and who need support to solve problems quickly. I don’t just show you how to fix things, I implement, manage, and monitor solutions, working at your level to take tasks off your ‘to do’ list, and supporting you with the stuff you find difficult, so you can focus on the stuff you actually want to do. When I’m not helping businesses to scale and colour coding everything that is’t bolted down, I enjoy cooking, coffee, coding and, conversely, yoga - all with my kiddo and cat in tow. If you have big dreams for your business, but lack the time, experience, or expertise to put them into practice, drop me a DM and start leaving the office on time for the first time in forever. Put your company in a safe pair of hands - an experienced freelance COO with a back catalogue of happy clients. You can find me at @thecreativecoo
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Project Management Professional
    Analytics
    Operational Plan
    System Automation
    CRM Software
    Business Operations
    Database Administration
    Database Architecture
    Zoho Creator
    System Configuration
    Zoho CRM
    Business Process Management
    Project Plans
    Process Improvement
    Project Management
  • $50 hourly
    I like to see the big picture in Revenue Operations...because I want you to make more money! I understand the importance of maximizing your investment with your Sales & Marketing efforts. I like to see the long-term strategy and growth! The combination of management skills with 13 years in the military, the knowledge of many aspects of marketing (T-Shaped), and putting it all into action...I am most definitely a force multiplier for marketing agencies that want to enhance internal talent and businesses that are wanted to improve their marketing operations. Here is what I enjoy: - Sales & Marketing Automation - Facebook Advertising - Facebook Community Management - Marketing Automation - ClickUp Project Management - GoHighLevel - Google Business Profile Management - Local Marketing Strategy - Google Search Ads - Data Analytics - Working with Black-Owned Brands/Organizations Helping out businesses become competitive in their market is exciting! Allow me to learn and research more about your business, your ideal customers, your competitors, and let us plan out a strategy that will benefit you long term. So if we seem like a good fit, let me know more about your company and project!
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    Looker Studio
    Customer Relationship Management
    Facebook Advertising
    Business Process Management
    Google Ads
    Marketing Strategy
    Business Process Automation
    Project Management
    Business Development
    Lead Generation
    Event Marketing
    Marketing Automation
    Marketing Operations & Workflow
    Google Analytics
  • $55 hourly
    I'm interested in helping small businesses run more efficiently by leveraging my experience as a CPA and my operational experience from various past employers. I'm highly proficient at MS excel and am a QuickBooks ProAdvisor. I also have experience with most Sage products. Happy to discuss both hourly and fixed fee arrangements based on the project.
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    Process Optimization
    Business Process Management
    Bookkeeping
    QuickBooks Online
    Insurance Policy Analysis
    Financial Accounting
    Microsoft Excel
    Tax Preparation
    Internal Control
    Business Analysis
  • $80 hourly
    I am an IT specialist with more than 18 years of experience, specializing in IT Service management, IT project management, leading product development and communicating with stakeholders and clients. In the last 6 years I was working as a CTO, responsible over the entire technological aspect of the operation. I was leading development teams, infrastructure teams, project and product management as well as audit and compliance certification processes (for example ISO270001, GDPR, GLI, PCI). I am very good with IT Service management and IT Business process management, I'm familiar and experienced with various ITSM tools (Zendesk, ServiceNow, SysAid and others). I'm well experienced with ITIL methodologies and capable of transforming companies into a more streamlined and structured approach, including asset management, change and problem management, CMDB and much more. I have experience in working with multi national world wide companies. I have a lot of technological experience in automation, development infrastructure and system administration. I am speaking fluently in Hebrew, Russian and English (all native level). Leading projects from its initial form of an idea into a full and complete turn key solution. Highly motivated and definitely love what I do. I make things happen and take pride and joy in every project I accomplish.
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    Gaming
    Leadership Skills
    Information Security
    Marketing Operations & Workflow
    Project Management Professional
    IT Compliance Audit
    IT Management
    Product Management
    Gambling
    IT Service Management
    SEO Performance
    Business Process Management
    Project Analysis
  • $85 hourly
    Are you looking for someone who is organized, motivated, and can understand the big picture? Hi, I'm Kara and I am an MBA project manager/management consultant with a mindset toward quality improvement. I help my clients develop their project plans, scope their projects, document processes, and understand how to track and manage progress throughout the project lifecycle. If you're seeking a short task or a long-term project I am available for full-time or fractional services catered to meet your needs. Projects and Tasks I Have Worked On: - Start-Up Companies "Lean Start-Up" - ClickUp Implementation and Restructuring - Website Creation and Builds - Continuous Improvement Implementation (PDCA/PDSA/Agile) - Cost Savings Identification Through Performance Improvement - Re-Engineering Projects - Examiner: Florida Sterling (Baldrige Criteria) Award Examination - Series B Funding Preparation and Due Diligence - Higher Education Curriculum Creation (Instructional Design, Syllabi Creation, Marketing Plans) - Continuing Education Course Creation To assist, I use a variety of tools to collaborate including Click Up, Microsoft Office, Google Suite, Wrike, Lucid Chart, Visio, Smart Sheets, SigmaXL, Notion, and more. I am available remotely, in the state of Florida (USA), or available for travel depending upon time and location. ------------------------------------------------------------------------------------------------------------------------- Lean Management | Lean Six Sigma Black Belt | PDCA | PDSA | Project Management | Continuous Improvement | CAPM | PMP | LSSBB | Program Management | Data Analysis | Businss Plans | Dynamic Financial Models | Marketing Plans
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    Six Sigma
    Process Improvement
    Lean Consulting
    Visual Presentation Design
    Technical Writing
    Process Engineering
    Business Process Management
    Program Management
    Project Management
    Microsoft Visio
    Data Analysis
    ClickUp
    Storytelling
    Graphic Design
    Microsoft PowerPoint
  • $100 hourly
    I have extensive experience in Business Operations, Project Management and the Information Technology (I.T.) space. I have 15 years of experience with Salesforce.com that includes Salesforce implementations, system integrations (installed and API connected apps), .net page integration, Visualforce pages and various other non-code Salesforce administration customization's. My unique blend of experience between business and I.T. helps me to understand business challenges, identify deficiencies and translate the final product into a more functional system process/workflow within Salesforce. I have helped to transform business divisions from Call Centers to Sales and Finance Operations utilizing Salesforce. My approach is LUDIcrously simple! In every client engagement I following the below steps: - Learn the clients processes - Uncover redundant, inefficient or manual processes that can be eliminated and/or moved into Salesforce - Document the current business workflow and create a new workflow based on agreed upon changes - Implement the final solution Salesforce is my passion and my focus which allows me to enjoy what I do everyday. My goal is to help clients realize the value of their Salesforce investment and to use the platform to deliver better results for their organization.
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    B2B
    Salesforce CRM
    Salesforce Service Cloud
    Data Migration
    Service Cloud Administration
    Business Process Management
    Salesforce Lightning
    Salesforce Sales Cloud
    Project Management Professional
  • $50 hourly
    Hi there! I am Jakub, an experienced professional in Operations/Process Management, Project Management, and Logistics & Supply Chain with 6+ years of experience. I am a Czech national living in Latin America, and I am available to work during US/Canadian time zones, and partially available during European/Australian time zones. I'm available for new job opportunities (part-time at this moment). Operations Manager Skills: ▪ Leadership & Ownership ▪ Managing operations in the company ▸ Day-to-day operations ▸ Project Management ▪ Creating and improving processes and workflows ▪ Team management ▸ Managing international teams ▸ Creating Scaling and Staffing plans ▸ Monitoring the performance of the workers ▸ Dealing with issues in teams/departments ▸ Training ▪ Coordinating operations between Warehouses and Factory/Vendors/Suppliers ▪ Managing shipping/logistics operations ▸ Coordinating and planning shipping and logistics operations ▸ Dealing with shipping operations (3PL, couriers, customs..) ▪ Managing Product Quality Assurance team and product QA processes ▪ Reporting and Analysis ▸ Strong analytical and problem-solving skills ▸ Creating and monitoring KPIs (production, sales, employees, and variations of KPIs) ▸ Creating reports and analysis ▸ Using BI tools as well as MS Excel/Google Sheets for reporting/analysis Process Management & Process Engineering skills: ▪ Process Development: Developing and designing new manufacturing processes, creating process workflows and flowcharts ▪ Process Documentation: Developing and maintaining process documentation, creating Standard Operating Procedures (SOPs) ▪ Process Optimization: Continuous improvement, reducing lead times, increasing throughput, improving quality ▪ Process Simplification: Streamlining processes, reducing manual effort, automating processes where possible ▪ Performance Monitoring: Establishing and monitoring performance metrics for processes, using data to drive improvements ▪ Issue Resolution: Working with cross-functional teams to identify and resolve process issues, root cause analysis, and corrective action planning E-commerce Manager skills: ▪ Managing e-commerce stores and their operations ▸ Shopify ▸ WooCommerce (WordPress) ▪ Inventory Management (incl. forecasts) ▪ Managing e-commerce website development ▪ SEO Management ▪ Using Google Analytics and other tools to improve content and traffic ▪ Product sourcing ▪ Decision making & Critical thinking ▪ Marketplace Management: ▸ Amazon Seller Central ▸ CDON (SWE, FIN, NOR, DEN) ▸ Cdiscount (France) ▸ Allegro (Europe) ▸ Mercado Libre (Latin America) Project Management Skills: ▪ Leading both big/long-term and small/daily projects ▪ Project Plans (implementing, and developing the idea) ▪ Risk management ▪ Hiring and managing the right freelancers ▪ Assigning and monitoring tasks ▪ Localization management ▸ Managing and coordinating translators/content for other markets/countries ▪ Using several project management tools ▪ Kinds of projects (experience): ▸ Operations/Supply-Chain/Production ▸ Shipping/Logistics ▸ Marketing ▸ Financial related (especially COGS related) ▸ Web Development Logistics/Procurement & Planning skills: ▪ Planning Operations and Logistics ▪ Supply chain management ▪ Analysis & Forecasts ▪ Inventory management ▪ Negotiation skills ▪ Researching for new/better options for cost-efficient transport of goods ▪ Communication with suppliers & forwarders ▪ Working with import and export documentation and invoices ▪ Working with Purchase Orders ---------- Business model experiences: B2C, B2B, DTC, Dropshipping Industry experience: Personalized Products, Clothing, Footwear, Print on Demand (clothing, accessories, home decor, etc.), 3D Printed Products, Accessories, Automotive Parts, FemTech (Healthcare), 3D Design, Pet Accessories, Translations/Content service. Deep 3D Printing Industry knowledge: Manufacturing, Processes, Project Management, Materials, Managing Designers, and Quality Assurance. Order/Shipping Systems: ShipStation, OrderDesk Experience with Printify, Shapeways Project Management/Communication Tools: Jira, Asana, Trello, Confluence, Slack, Notion, MS Teams, Lucidchart, draw.io, and G-Suite Business Intelligence Tools: Power BI and Amazon QuickSight Marketing Tools: HubSpot, Omnisend, and Customer.io ERP Experience: MS Dynamics, SAP Business Objects, and Prima Solutions SEO skills: Keyword research & analysis, link building, Google tools (Analytics & Search console), and other SEO tools. Coding Experience (Basic): HTML, CSS, PHP, Python Other Tools/Software Experience: WordPress, Advanced MS Excel and Google Spreadsheet skills, Adobe Photoshop and Illustrator. Other skills: Data analysis, Data visualization, Bitcoin knowledge, Strong research ability, and thinking out of the box to find the perfect solution. Languages: ▪ English (advanced) ▪ Spanish (advanced - written) ▪ Czech (native) ▪ Slovak (conversational)
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    Operational Planning
    Order Management
    Business Operations
    Process Improvement
    Process Optimization
    Team Management
    Localization
    Inventory Management
    Manage Ecommerce Site
    Operations Analytics
    Business Process Management
    Czech
    3D Printing
    Project Management
    Supply Chain & Logistics
  • $75 hourly
    You are looking for a stunning PowerPoint, Keynote, Google presentation that is the best fit for your audience to deliver your message, and help you get noticed. You know what, I will tell you my secret to do that !! As an experienced Business Analyst certified in Instructional Design, I’ve been creating powerful business and training presentations for 15 years using this Audience-Focused three-step approach. 1. Audience persona analysis - understand precisely what their desires are and what they need from the presentation. 2. Create the presentation story line (backbone of the presentation) that represent how does the ‘plot’ of this story unfold? 3. Add the details that support the plot and expertly provides the audience with what they need. What I can offer: - PowerPoint, Keynote, Google Presentations. - Creating infographics - Data Visualization and charts - Process Models and Diagrams on PowerPoint, Visio or Bizagi. My values; what I present in my work and communication: - Quality of deliverables - Attention to details - Team work, active listening and building long lasting connections Thanks and speak to you soon Warm Regards, Mahmoud
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Business Presentation
    Presentation Design
    Process Improvement
    Information Architecture
    Agile Software Development
    Kanban Methodology
    Business Analysis
    Process Architecture
    Digital Transformation
    Business Process Management
    System Analysis
    Scrum
    Jira
    Requirement Analysis
    Presentations
  • $45 hourly
    With 8+ years extensive experience of Project/Product Management and Business Analysis, experienced in writing Software Functional/Business Requirements Specifications, User Stories (prioritizing and maintaining user stories/requirements), User Guides and other software related documentation. Experienced of product development and implementation lifecycle from initial contracting to launch, post launch analysis and improvement throughout the project lifecycle, developing project schedules, delivery estimates and status reports working with internal and outsourced multinational teams, high level management, etc. Actively managing risks, issues, and helping address any challenges to support the team and delivery of the MVP and final product. Will assist you in creating excellent user experience for your product as well as will be happy to contribute to your business growth.
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    User Stories
    Scrum
    Agile Project Management
    Product Backlog
    Business Analysis
    Product Management
    Trello
    Business Process Management
    Manual Testing
    Technical Documentation
  • $35 hourly
    Master in Logistics, Production Engineer with experience leading customer and supply chain operations, and computer system validation delivering results in this uncertainly world, being aware that the customer determines our success, staying lean to go fast, learning and adapting to win, empowering and inspiring others and myself. I have work for GE Healthcare, Beckman CouIter (DANAHER), PRAXAIR and other foreign companies and I have experience in: Customer Operations and Supply Chain management to align with the strategy of the company and built the best network, processes according to the resources available. Manage of performance, compliance, risk and sustainability of Customer Operations and Supply Chain. Including international trade, money exchange, sanitary regulations and corporate policies. Manage Forecast-to-Plan activities as Sales & Operations Planning, Supply Chain Operations Planning, Demand Forecasting, Supply Planning and Distribution Planning for InVitro Reagents and Medical Devices (equipment and MRO materials). Manage Purchase-to-Pay process placing purchase orders of products and services, follow up of shipments from manufacturing facilities, international transportation, bonded warehousing, customs until the payment to supplier. Manage Plan-to-Labeling process developing a labeling schedule and recording the completion of the labeling activities, including packaging. Manage Inquiry-to-Order process receiving an inquiry for a product or services, and the receipt of a firm customer order, including opportunity identification, opportunity screening and bid/no bid decision, quote and proposal development, submission approval, check price and terms approval; and hand-off to the Order-to-Cash process. Manage Order-to-Cash process between the receipt of an order and the receipt of the payment. Activities as create an order, reserve the inventory, planning the deliver, invoice, schedule transportation, pick, pack, load, ship, and delivery. Manage Record-to-Report recording suppliers invoices and emitting commercial invoices, and making reconciliation, consolidation and reports to financial team. Manage Acquiring Assets-to-Retire: Implementing the acquisition of fixed assets, installation, commissioning, maintenance, repair, overhaul, decommissioning, and disposition.
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Transportation & Warehousing
    Supply Chain Modeling
    Customer Service
    Business Process Automation
    Sourcing
    Business Process Reengineering
    Business Process Model & Notation
    Vendor Management
    Contract Management
    Demand Planning
    KPI Metric Development
    Business Process Management
    Procurement
    Business Operations
    Supply Chain & Logistics
  • $90 hourly
    I am an expert-vetted project and operations management specialist with over 27 years of industry experience driving strategic transformation and performance improvements for global organizations. My analytical approach, collaborative spirit, and relentless focus on outcomes have made me a trusted advisor for enterprise initiatives. I recognise that there may be an initial concern regarding my location and differing time zones; however, it is for me to assure you that this will not prove to be a problem at all. I have utilized Upwork for some four years now and attained the coveted Expert Vetted status during that period - an accomplishment achieved by recognition of consistently providing an extremely high-quality professional service offering, it is by invitation only. This places me in the top 1% of the 18 million freelancers using the platform. My approach is that I work around my clients, and time zones have and never will interfere on that front. As an expert integrator, I excel at optimizing processes to work smarter, not harder. By digging into the details, I'm able to find efficiencies while keeping the big-picture goals in sight. I have spearheaded process re-engineering efforts, built project teams from the ground up, and implemented technologies to drive productivity gains. My planning methodologies have been recognized as best practices in the industry. I am a solutions-focused, lateral thinker. I bring an equanimity and professionalism that builds confidence even in complex initiatives. I have successfully managed portfolios valued at over £550 million and led large-scale change management efforts. My experience spans startup consulting, eCommerce, banking, construction, and beyond. Notable Achievements: ● Increased e-commerce company sales by 30% in 2 months through influencer partnerships and strategic digital marketing. ● Set a new benchmark for contractual obligations on a £1.3 billion scheme. ● Recognized for best practice planning methodologies; led planning processes for significant initiatives. ● Directed launch of multi-language eCommerce sites, optimizing SEO, content, and design for maximum conversions. ● Built project management teams from the ground up, training staff and implementing processes and tools like Monday.com. ● Managed a portfolio of 375 projects, with a value of £550 million and a staff contingent of 100. ●Spearheaded the process re-engineering of 36 processes and reducing them to 18, implementation and training of Monday.com and establishing a PMO for one of Dubai’s largest banks. ●Saved a client $60,000.00 by using the contract to challenge an extension of time claim. ●Succesful client retention exercises for companies. ●EOS Self Implementation. I have dedicated myself to continuous improvement through certifications and education. I combine proven methodologies like Earned Value Management and Lean Six Sigma with new techniques to bring fresh perspectives. With decades of experience and a passion for driving change, I can quickly understand client needs and deliver tailored high-impact solutions. My strategic acumen and flawless execution build confidence that I will exceed expectations. I am committed to working as a true partner in taking organizations to the next level. Skills: ●Startup Consulting ●Strategic Planning ●Critical Thought ●Operational Analysis ●Project & Program Management ●Certified Monday.com Consultant ●ClickUp Specialist ●Contract and Change Management ●Business and Operational Continuity Management ●Business Process Management (BPM) ●Business Process Improvement (BPI) ●Operations Management ●EOS & Scaling Up
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Operations Analytics
    Critical Thinking Skills
    Business Process Reengineering
    Operational Planning
    Process Documentation
    Process Improvement
    Business Analysis
    Business Operations
    Strategic Planning
    Change Management
    Business Process Management
    Organizational Design & Effectiveness
    Program Management
    Management Consulting
    Startup Consulting
  • $150 hourly
    jijujohnson.com Every problem has multiple solutions. You need someone on your team who has seen enough diverse fields to present you with simple, scalable solutions. You need someone with an innate sense of practicality. My success has come from my deep technical knowledge, broad business background and a love for working with teams. Whether working as one engineer out of many or as the sole engineer of a larger team. I am a proponent of making decisions with the Total Cost of Ownership in mind. I'm well versed in Voice of the Customer research, Product marketing, Engineering, CAD, Testing, Quality, Sourcing, Procurement and Manufacturing Operations. With me on the team, you get a professional who builds quality into their work product. At the end of the project, you will get elegant solutions that are well documented so that you don't start from scratch the next time you build on your successes. Let me learn more about what you're trying to solve today, and let's create something together. **PS: Examples of how I think: 1) When designing a new tools storage system: Take the time to define a 'platform' for the products so that for the next 5 years, you don't have to retool the entire manufacturing operation to add new features. 2) When reducing cost on a product: Work with the supplier to ship bearings in a new packaging container to the plant. Reduced manufacturing overhead of dealing with packaging waste helps achieve profitability goals without having to cut corners on component quality. 3) When designing a new medical device: Design the components so that they can be manufactured using low volume, low cost tooling during startup and transitioned into high volume, high cost tooling when the product matures in the market. No product design change needed in between.
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Engineering Drawing
    Reverse Engineering
    Mechanical Engineering
    SolidWorks
    Business Process Management
    Mergers & Acquisitions
    Continuous Improvement
    Supply Chain & Logistics
    Marketing Operations & Workflow
    Product Design
    Product Development
    Manufacturing
    Mechanical Design
  • $75 hourly
    If your goal is to hire a Truly Agile Think Tank for managing your Product(s) / Program(s) / Mission Critical Project(s) who comes with a proven track record of years of Global IT Industry experience, then the search shall end here. Played a pivotal Role in various capacities (started as a Developer and scaled up to Accounts Ownership managing several Million USD of revenues) for multiple Client Relationships across the Globe by leveraging my Creativity, Adaptability, Transparency and Thought & Strategic Leadership Skills. I carry deep Products Management knowledge on Learning Management | Training Management for Corporate firms | Listed Derivatives | Checking and Savings Accounts | Loans & Collections. Values Inspiring Experience include: # Certified Scrum Master from Scrum Alliance # Thoroughly Goals focused with high Delivery dependability # Enabler of RoI in many verticals # Stakeholder management for managing key & large programs # Inculcating an innovation culture # Crisis Management, adept Adaptability and Customer Satisfaction Index augmentation leveraging Customer relationship and management skills # Led Strategic initiatives catering to several hundred associates resulting in great cost and Effort savings to customers (~500 CDs and ~$600K) # Steering Committee reporting, Project Forecast, Resource planning & Utilization tracking, Risk & Mitigation plan for controlling project tollgates. # Co-owned the Innovation and Transformation Initiative for a key Retail Client in the UK. Leveraged different Products to enable the team achieve their Big, Hairy & Audacious (BHAG) goals that resulted in £1.2MM GBP savings Businesses Supported to name a few: Consumer, Investment & Corporate Banking, Talent Management, Transport & Communication, High Profile Technical & Trade Services, Transcribing Services, Market Research, Social Media Content Creation & eCommerce Badges to name a few: Leadership Award, Best Performer Award for Institutionalizing Expeditors leveraging multiple Products, Employee of the Month
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Business Process Model & Notation
    Grant Research & Prospect List
    Business Analysis
    Stakeholder Management
    Crisis Management
    Business Process Management
    Leadership Skills
    Project Risk Management
  • $100 hourly
    Seasoned staffing professional with 13+ years experience in all aspects of sourcing, recruiting and placing both active and passive candidates, from mid-level resources to C-level executives, in both permanent positions and contract roles. I started my career working as a recruiter for a boutique IT staffing firm that was a Tier 1 vendor of IBM and other Fortune 500 companies. I then went on to work for one of the largest recruitment agencies in the world and eventually went out on my own, as an independent recruiter, about 9 years ago. Throughout my career, I've recruited and placed professionals in engineering, IT (hardware / software), adtech, SaaS, cybersecurity, sales, marketing, legal, accounting, healthcare, pharmaceutical, cannabis, dental and administrative support roles for start-up companies as well as large multi-national corporations. In all of my projects, I work directly with the CEO, Head of Talent and/or hiring managers to discuss the company's hiring needs from a skills and culture fit perspective to get a clear understanding of the requirements. I am responsible for sourcing, contacting and pre-qualify candidates, submitting candidate profiles to the hiring manager and/or adding candidate profiles directly into client's ATS system. I handle interview scheduling, candidate prep, debriefing clients and candidates, extending offers, negotiating salaries, performing reference checks and assisting with onboarding paperwork. I look forward to hearing from you and learning more about your hiring needs! Best, Stephanie Budin 𝐒𝐚𝐦𝐩𝐥𝐞 𝐨𝐟 𝐫𝐨𝐥𝐞𝐬 𝐟𝐢𝐥𝐥𝐞𝐝 𝐟𝐨𝐫 𝐥𝐚𝐫𝐠𝐞 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬: Senior Software Engineer (Backend Platform) - Senior Software Engineer (Golang), Senior Software Engineer (Erlang), Application Engineer, Specialist Software Engineer - Engineering Manager - Senior Systems Engineer - Senior Systems Administrator - Senior Solutions Architect - Senior Director of Software Engineering - Principal Systems Engineer - Senior Android Developer - Video Network Architect - Professional Systems Engineer 𝐒𝐚𝐦𝐩𝐥𝐞 𝐨𝐟 𝐫𝐨𝐥𝐞𝐬 𝐟𝐢𝐥𝐥𝐞𝐝 𝐟𝐨𝐫 𝐒𝐚𝐚𝐒 𝐬𝐭𝐚𝐫𝐭 𝐮𝐩 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬: Chief Technology Officer - Director of Marketing - General Counsel - Customer Success Manager - Product Marketing Manager (Sales Enablement) - Account Executive - Sales Development Representative - Sales Operations & Strategy - Data Analyst - Business Analyst - IT Project Manager - Solution Architect - Tableau Developer - Data Engineer - Project Manager - Product Manager
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Boolean Search
    Sourcing
    Resume Screening
    Human Resources Strategy
    Business Services
    LinkedIn Recruiting
    Business Process Management
    Lead Generation
    Candidate Sourcing
    Candidate Management
    Hiring Strategy
    Recruiting
    Engineering & Architecture
    Finance & Accounting
    Tech & IT
  • $65 hourly
    🔥 Top 1% Upwork EXPERT-VETTED Business Consultant AI Automation Strategist with 15 years of experience growing businesses using team & business centric workflow design, process mapping, project management on Monday, Clickup, Asana, Jira, Zapier, and other project management tools. 💰 Saved over $1 MILLION in COSTS for my clients via Automation, Business Consulting, Research, Workflow design, AI integrations, ChatGPT integration, and CRM implementation for 200+ SMEs worldwide working with Digital Marketing, Travel, Real Estate, and Software Development teams. 💼 Over Half a $ Million in revenue (Upwork, Agency, Linkedin). I am the #1 Freelancer on this site for Business Scalability Strategy. 🚀 If you are seeking to scale and grow your business operations, streamline processes, and achieve greater efficiency, look no further. Access my specialized knowledge and expertise in Process automation strategies to drive growth and success for your business, especially with AI and ChatGPT in the mix. ⭐ Don't settle for anything less than the highest standards for your business automation project.
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Marketing Operations & Workflow
    Automated Workflow
    ClickUp
    Zapier
    ChatGPT
    Automation
    Project Plans
    Client Management
    Product Management
    QA Management
    Business Operations
    Business Process Management
    Business Proposal Writing
    Project Delivery
    Business Analysis
  • $40 hourly
    Helping businesses serve more clients faster by setting up project management tools like ClickUp, monday.com, Airtable, SmartSuite, and others. My framework is proven with 50+ companies. I help you develop and document processes, set up systems to manage your operations, automate repetitive tasks and integrate project management tools of your preference with third-party applications. Results my clients achieve: - more control and transparency - higher team capacity - faster turnaround and higher cashflow - lower management costs - scalable operations (growth enabler) This means you can work less and achieve more!
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Organizational Design & Effectiveness
    Business Operations
    Organizational Development
    Business Process Automation
    Process Design
    Business Process Reengineering
    Business Process Management
    Flowchart
    Process Development
    Time Management
    Management Skills
    Six Sigma
    Process Optimization
    Automation
    Project Management
  • $45 hourly
    Broad experience in business modeling, finance, credit risk modeling, data analysis and visualization, statistical analysis
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Financial Planning
    Business Modeling
    Strategy
    Business Process Management
    R
    Tableau
    Credit Scoring
    Project Risk Management
  • $150 hourly
    Veteran supply chain & operations professional with extensive leadership and innovation experience in pharmacological and nutritional materials, engineered materials, beverage manufacturing/distribution, chemical manufacturing, and textiles. He has deep Lean Six Sigma and process excellence improvement experience and know-how to drive business/operations performance and transformation with a history of building high performing teams within global organizations focused on a culture of TQM and Lean Six Sigma. He is an outstanding communicator, facilitator, change management leader, and talented mentor. An adept, data-driven problem solver with deep experience in identifying root causes of complex OP-EX challenges and designing/implementing cost-effective, long-term solutions in a diverse team/multi-stakeholder environment. Certifications include: APICS CPIM & CLTD; Prosci Adkar Change Management Practitioner; Agile Transformation Enterprise Business Agility Strategist (EBAS); Lean Practitioner; Six Sigma Master Black Belt
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Process Improvement
    Product Analytics
    Inventory Management
    Business Analysis
    Business Process Management
    Business Process Automation
    Digital Process Automation
    Supply Chain Management
    Risk Analysis
    Supply Chain Modeling
  • $80 hourly
    ***Currently on maternity leave and will return Fall 2023*** Are you a busy entrepreneur or small business owner struggling to keep up with the daily operations of your business? Do you need someone to focus on organization and details, so you don’t have to? Let me help you grow and manage your dream business! My name is Molly, and I am an Online Business Manager, helping business owners reach their business goals and scale their businesses, with Tech, Operations, Administration, and Project Management. I am a self-motivated professional with a passion for helping others and improving processes for greater efficiency and effectiveness. Have you ever wished you could clone yourself, so one of you could run the day-to-day back-end of your business and one of you could focus on strategy and big business decisions only YOU can make? That’s where I can help! As your OBM, my goal is to get to know your business as well as you do, so I can identify areas of improvement and increase efficiency over the whole. Let me manage your tech, operations, team, projects, automations, and systems so you can focus on the most important things. Let’s jump on a discovery call today to see if we’re a great fit! Here's how I can help you: TECH: - Mapping out a tech strategy to help you reach your business goals - Researching and implementing tech systems you’ve been wanting to use - Custom-building tech tools for your business - Enhancing tech tools you’re already using - Creating in-depth video walkthroughs and guides on how to use your tech platforms OPERATIONS: - Identifying areas for improvement and create solutions to optimize operations and workflow - Implementing automations and ensuring all systems are streamlined and working together - Writing, maintaining, and overseeing SOPs (Standard Operating Procedures) - Optimizing client experience and onboarding processes ADMINISTRATION: - Team management and delegation - Monitoring and analyzing metrics PROJECT MANAGEMENT - Planning, managing, and overseeing projects to move your business forward - Building-out and maintaining a PMS (Project Management System) for each project - Taking projects off your plate so you can focus on more important (and more fun) tasks that only you can do Here are my core strengths: - Working virtually/remotely - Managing multiple projects - Attention to detail and organizing - Troubleshooting and problem-solving - Excellent written and oral communication - Proactive and dependable - Confidentiality and discretion with private information I have over 9 years of experience in administration and business management. I adapt quickly to new and changing technology, and my experience includes: Remote Collaboration Tools: ​Zoom, Slack, Trello, LastPass, 1Password, Loom, Uberconference/Dialpad Meetings Document Software: ​Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Drive (Docs, Sheets, Slides, Calendar, Admin) CMS/CRM: Dubsado, Copper Project Management: Asana, ClickUp Website: WordPress, Wix Email Marketing: MailChimp, ConvertKit, Klaviyo Additional: Canva, Calendly, Expensify, YouTube I look forward to helping you reach your business goals and scale your business!
    vsuc_fltilesrefresh_TrophyIcon Business Process Manager
    Team Management
    Asana
    Google Workspace
    Slack
    Task Coordination
    Business Consulting
    Project Management
    Automation
    Business Management
    Business Process Management
    Business Strategy
    Business Operations
    Process Documentation
    Process Improvement
    File Management
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