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Rating is 4.9 out of 5.
4.9/5
based on 575 client reviews
  • $95 hourly
    • 5.0/5
    • (9 jobs)
    💼 20+ years’ experience | Top-Rated Plus | 100% Job Success 💰 Introductory Rate for New Clients: $65/hr (Standard: $95/hr) 📍 Available for fixed-price projects & strategic audits ------------------------------------------------------------------------------ 👋 Hi, I’m Zlatko. I work as a Fractional COO and strategy consultant, helping founders, CEOs, and leadership teams tackle operational bottlenecks, simplify processes, and grow without the usual headaches. With over 20 years across industries like construction, real estate, retail, SaaS, and manufacturing, I bring straightforward solutions to complex challenges. I’m not about producing reports that gather dust - I’m here to help teams make real changes that improve profits and efficiency. 🔗 ------------------------------------------------------------------------------ ✅ Here’s what I offer: • Operational reviews and process improvements • KPI dashboard design and performance tracking • Cost-cutting and margin improvement • Growth strategies and scalable team structures • SOP development and automation implementation • Financial modelling and scenario planning • Leadership coaching and team enablement • Tools I use: Microsoft 365, Google Sheets, Asana, Airtable, Slack, Zapier, Make, IFTTT, JotForm ------------------------------------------------------------------------------ 📦 Service Packages (Fixed Price): 🔍 Operational Audit – $250 – One-week turnaround where I review your key workflows, spot pain points, and suggest improvements. 📊 KPI Dashboard Setup – $500 – Custom Google Sheets or Airtable dashboard tailored to your business, plus an onboarding call. 📈 Process Map & Optimisation Plan – $750 – Complete SOP design, a roadmap for improvement, and automation opportunities ------------------------------------------------------------------------------ 🧩 Some examples from my work: 1️⃣ Keen Holdings – Profitability through Efficiency Role: Fractional COO | ✅ +9% net profit increase → Streamlined workflows, renegotiated supplier contracts, and implemented KPI systems. 2️⃣ Al Grosso – Revenue Growth via Strategy Role: COO & CFO | ✅ Revenue growth from €2M → €7M → Delivered strategic growth plan, cash flow optimisation, and scalable org design. 3️⃣ SME Financial Management Toolkit Role: Author & Consultant | ✅ Used by 10+ businesses for financial clarity → Built budgeting and planning models, trained managers on decision-making tools. 4️⃣ Forecasting Model for SMEs Role: Financial Analysis Consultant | ✅ Stabilised cash flow via scenario planning → Built forecasting tool in Google Sheets, conducted break-even analysis, and trained the team on insights. ------------------------------------------------------------------------------ 🛠️ Quick wins and smaller projects: • Set up an Excel-Online-based tender and live projects tracking and recording system for a team of 15 people • Automated task tracking and reporting via Google Sheets and Zapier → saved the operations lead 12+ hours per week ------------------------------------------------------------------------------ 🎯 Who I work with: • Growth-stage startups and SMEs ready to scale • Founders struggling with operational chaos or margin pressure • Teams needing clearer processes, dashboards, and accountability ------------------------------------------------------------------------------ 📦 Industries Served: 🏗️ Construction | 🏢 Short-term Rentals | 🛒 Retail/Wholesale 🎈 IT | 🏭 Manufacturing | ⭐ Marketing | 🚀 Startups ------------------------------------------------------------------------------ 💡 Why work with me? I bring experience and practical know-how from day one, with no wasted time. Whether it’s a quick fix or a long-term transformation, I focus on real results, not fluff. ------------------------------------------------------------------------------ 📩 Let’s connect! Available for short audits or ongoing engagements. 💬Feel free to message me or book a discovery call. 📎 I’m happy to share a free sample process audit with SOP, or case studies if you’re interested 😊
    Featured Skill Business Process Manager
    Operations Management Software
    Interpersonal Skills
    Microsoft Access
    Financial Management
    Financial Analysis
    Financial Presentation
    Financial Modeling
    Business Process Automation
    Business Process Management
    Business Consulting
    Business Management
    Management Development
    Business Operations
    Management Consulting
    Startup Consulting
  • $100 hourly
    • 5.0/5
    • (14 jobs)
    Architecting Organizational Excellence – Driving Transformation & Sustainable Growth I specialize in business architecture, strategic transformation, and business process management, combining deep expertise with a passion for teaching and facilitation. My mission is to help organizations establish, mature, and optimize their capabilities, enabling teams to achieve operational excellence, resource efficiency, and long-term success. Key Achievements • Enterprise Business Architectures – Partnered with cross-functional teams to establish enterprise and business architectures in government and higher education institutions to align strategic objectives with operational execution, improve decision-making, and enhance organizational agility. • Business Process Offices (BPOs) – Led the successful launch of BPOs in multiple organizations, enhancing process visibility, efficiency, and continuous improvement. • Strategic Transformation Methodology – Developed and implemented a customized framework to guide organizations through complex transformation initiatives. • People Capability Maturity – Spearheaded the achievement of People CMM Level 2, optimizing talent development and workforce capabilities. • ISO 9001 Certification – Led the adoption of quality management systems, driving operational excellence and improving customer satisfaction. Formal Training & Certifications • Business Process Management (BPM) • Capability Maturity Model Integration (CMMI) • Earned Value Management System (EVMS) • ISO 9001 – Quality Management Systems • People Capability Maturity Model (CMM) Best Practices & Frameworks • APQC Process Classification Framework (PCF) • Business Process Model & Notation (BPMN) • Federal Enterprise Architecture Framework (FEAF) • Department of Defense Architecture Framework (DoDAF) • Enterprise Design Graph Interplay (EDGY) • Project Management Body of Knowledge (PMBOK) • The Open Group Architecture Framework (TOGAF) Platforms & Tools • Bizzdesign Enterprise Studio & Horizzon • Orbus iServer What Drives Me • Bridging strategy and execution – Helping leadership teams translate vision into actionable, scalable solutions. • Empowering teams – Facilitating workshops and training sessions that instill best practices and build capabilities. • Designing sustainable architectures – Crafting robust business process architectures that drive efficiency and growth. Let’s connect to discuss how I can help your organization unlock its full potential!
    Featured Skill Business Process Manager
    Strategic Planning
    Metadata
    Microsoft Visio
    Business Process Model & Notation
    Business Process Management
    Process Architecture
    Business Process Reengineering
    Business Process Modeling
    User Guide Writing
    Management Consulting
    Microsoft Project
    Microsoft Office
    Microsoft Teams
    Microsoft SharePoint
  • $80 hourly
    • 5.0/5
    • (19 jobs)
    🎯 3.5 Years of Success at Upwork: Guided our largest clients to achieve their project goals. 🗂️ 3 Years Account Management: A wealth of experience in managing and facilitating client accounts. 💼 10+ Years Leadership & Operations: Expertise in leading teams, both national and international, operating at full capacity. 📊 Project Management Pro: Managed projects up to $5MM, in diverse sectors including high-tech, operations, non-profit, government, and marketing. 🔧 Business Optimization Expert: Specialized in streamlining and automating company operations. Experience working with startups, Fortune 100, US Military, State & Federal Governments, and the Burning Man Festival. 😎 Impossible = Fun! I thrive on challenges and achieving what's deemed impossible. 🗨️ Client Feedback: "Working with Eddie was a great experience. Very professional, clear communication, and definitely a true expert in his field. I would highly recommend working with him" 🎩 Past Roles: Customer Success, COO, Ops Director, Chief Knowledge Officer, Interim CIO, IT Director. 👥 Generalist vs Specialist: I am a generalist with mastery in various fields including Customer Success, Leadership, Operations, Project Management, IT, Emergency Preparedness, Professional Art, International Travel, and Evidence-Based Management. 🎖️ Additional Competencies: Non-Fiction Writing, Support Leadership, Business App Stack Creation, Digital Marketing, Program Management, Public Speaking, Quora (Top Writer).
    Featured Skill Business Process Manager
    Automation
    Business Process Reengineering
    Business Coaching
    Business Consulting
    Business Analysis
    Business Operations
    Leadership Coaching
    Account Management
    Project Management
    Management Information System
    Management Skills
    Management Consulting
    Team Facilitation
    Business Process Management
    ClickUp
  • $200 hourly
    • 5.0/5
    • (6 jobs)
    Technology has been my passion for over 20 years, and I’ve dedicated my career to helping MSPs, Managed IT Service Providers, and Managed Security Service Providers (MSSPs) strengthen their operations, enhance security, and deliver exceptional value to their clients. With deep expertise in managed services, cybersecurity, compliance, and risk reduction, I specialize in equipping businesses with the right strategies to protect assets, improve efficiency, and navigate complex IT and security landscapes. From IT solutions strategy and implementation to customer and partner success, consulting, coaching, training, and education, I work closely with teams to ensure long-term growth and resilience. Having collaborated with hundreds of IT service providers, I bring a wealth of knowledge in best practices, compliance frameworks, and industry standards to help businesses stay ahead of evolving threats while reducing risk. Whether you need strategic consulting, compliance guidance, security best practices, or training programs, I’m here to help you build a stronger, more secure foundation for success. Let’s work together to enhance security, reduce risk, and drive business success!
    Featured Skill Business Process Manager
    Project Management
    Employee Training
    ConnectWise Automate
    Business Process Automation
    Business Process Management
    Gap Analysis
    Software Documentation
    Network Monitoring
    ITIL
  • $65 hourly
    • 5.0/5
    • (39 jobs)
    Experienced Leader with an entrepreneurial spirit and a demonstrated history of driving improvements in the information technology and services industry. I am skilled in Business Process Management, Operations Management, Customer Satisfaction Program Management, Balanced Scorecard Development and Implementation, Transformational Change Management, Program & Project Management, Performance Management & Reporting including KPIs, OKRs, SLAs, & SLO's, and Communications & Presentation Skills. I lead the development and implementation of a strategy management system which included the development and rollout of Strategy Maps, Balanced Scorecards, Strategic Initiative Tracking tool (program & project management methodologies), KPIs and OKRs with related Dashboards, Scorecards, and performance reports. I provided assistance in establishing a robust meetings and reporting framework to support the ongoing management of the "Strategy Management System" and provided training and support to the client's personnel. I have over 15 years experience in application development in Excel using VBA to bring innovative solutions or automation to solve complex client problems, implement the solution and train the client to maintain the solutions after implementation. I am especially experienced in building high performance teams and strong, trusted client and stakeholder relationships.
    Featured Skill Business Process Manager
    Visual Basic for Applications
    Business Operations
    Windows App Development
    Data Visualization
    Automation
    Report
    Data Modeling
    Dashboard
    IT Management
    Process Improvement
    Program Management
    Cross Functional Team Leadership
    Business Process Management
    Continuous Improvement
    Microsoft Excel
  • $50 hourly
    • 5.0/5
    • (69 jobs)
    I'm skilled in proofreading grammar, punctuation, spelling, and formatting to ensure your text is professional and credible. I also focus on word usage, sentence structure, and flow so your document is clear, concise, and holds your audience's attention. I have an MBA and 20 years of professional experience at a global company. I know the expectations of your readers and will do far more than just a proofreading check. I will give you specific feedback and recommendations if your message is confusing or not credible. My business experience includes customer service, procurement, quality, and management. I have written procedures, developed training materials, and communicated complex ideas through various channels. Change management, people development, and continuous improvement were essential components of my previous career, and I integrate this experience in all of my freelancing jobs. As a freelancer, I have experience editing blog articles, business plans, marketing proposals, training materials, email/letter correspondence, and presentations. I've also helped clients edit and enhance their startup accelerator applications, like Y Combinator and Mass Challenge. I genuinely enjoy reading this content and take pride in helping the author improve the clarity and presentation of their ideas. It can be challenging to create engaging content for a diverse audience. I will help you frame your message, so it is understandable to people of various backgrounds culturally and professionally (engineering, finance, operations, executive leadership.) Send me a message, and we can chat about your project!
    Featured Skill Business Process Manager
    Business Consulting
    Business Editing
    Business Process Management
    Copy Editing
    Process Improvement
    Proofreading
    Lean Consulting
    English
  • $32 hourly
    • 4.9/5
    • (41 jobs)
    𝙁𝙚𝙚𝙡𝙞𝙣𝙜 𝙡𝙞𝙠𝙚 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙞𝙨 𝙧𝙪𝙣𝙣𝙞𝙣𝙜 𝙮𝙤𝙪 𝙞𝙣𝙨𝙩𝙚𝙖𝙙 𝙤𝙛 𝙩𝙝𝙚 𝙤𝙩𝙝𝙚𝙧 𝙬𝙖𝙮 𝙖𝙧𝙤𝙪𝙣𝙙? 𝙇𝙚𝙩’𝙨 𝙛𝙞𝙭 𝙩𝙝𝙖𝙩! 👇🏻 🚀 Move from overwhelmed to organized with tailored systems 🛠️ Build efficient operations that make your day-to-day effortless 📈 Achieve growth and scalability with ease 𝙁𝙚𝙚𝙡𝙞𝙣𝙜 𝙤𝙫𝙚𝙧𝙬𝙝𝙚𝙡𝙢𝙚𝙙 𝙬𝙞𝙩𝙝 𝙙𝙞𝙨𝙤𝙧𝙜𝙖𝙣𝙞𝙯𝙚𝙙 𝙨𝙮𝙨𝙩𝙚𝙢𝙨? You’re not alone – I’ve been there! My job is to step in, clean up the mess, and set you up with processes that save time, reduce stress, and make scaling your business a breeze. 𝙄𝙢𝙥𝙧𝙤𝙫𝙚 𝙥𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙫𝙞𝙩𝙮, 𝙡𝙚𝙩'𝙨 𝙙𝙤 𝙩𝙝𝙚𝙨𝙚! 🗓️ 30-60-90 Day Plans to create clarity and direction 📑 SOP Creation so your team knows exactly what to do, every time 👥 Team Management – from hiring to onboarding, I’ve got it covered 🛠️ Systems Setup that’s tailored to your business needs 🔄 Process Improvement & Training to keep things running smoothly 💎 𝙋𝙍𝙊𝙅𝙀𝘾𝙏 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 👉 𝘒𝘦𝘦𝘱𝘪𝘯𝘨 𝘺𝘰𝘶𝘳 𝘱𝘳𝘰𝘫𝘦𝘤𝘵𝘴 𝘧𝘳𝘰𝘮 𝘧𝘢𝘭𝘭𝘪𝘯𝘨 𝘰𝘧𝘧 𝘵𝘩𝘦 𝘳𝘢𝘪𝘭𝘴 (𝘢𝘯𝘥 𝘺𝘰𝘶𝘳 𝘴𝘢𝘯𝘪𝘵𝘺 𝘪𝘯𝘵𝘢𝘤𝘵) ✦ I’ll create clear plans and schedules to keep everything on track. ✦ Coordinate your team like a pro so nothing slips through the cracks. ✦ Build workflows that make sense—and actually get results. ✦ Keep you in the loop with updates that are helpful, not overwhelming. 💎 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝘿𝙀𝙑𝙀𝙇𝙊𝙋𝙈𝙀𝙉𝙏 👉 𝘓𝘦𝘵’𝘴 𝘮𝘢𝘬𝘦 𝘣𝘪𝘨 𝘮𝘰𝘷𝘦𝘴 𝘢𝘯𝘥 𝘨𝘳𝘰𝘸 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘭𝘪𝘬𝘦 𝘢 𝘣𝘰𝘴𝘴. ✦ Spot new opportunities you might be missing. ✦ Build relationships with clients that actually last. ✦Turn research into real, actionable strategies. 💎 𝘽𝙐𝙎𝙄𝙉𝙀𝙎𝙎 𝙊𝙋𝙀𝙍𝘼𝙏𝙄𝙊𝙉𝙎 👉 𝘉𝘦𝘤𝘢𝘶𝘴𝘦 𝘴𝘮𝘰𝘰𝘵𝘩 𝘴𝘺𝘴𝘵𝘦𝘮𝘴 = 𝘢 𝘴𝘮𝘰𝘰𝘵𝘩𝘦𝘳 𝘭𝘪𝘧𝘦 (𝘢𝘯𝘥 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴) ✦ Set up processes that save you time and headaches. ✦ Create SOPs that make sure everything runs like clockwork. ✦ Fine-tune workflows so you can stop wasting time and start scaling. ✦ Break down operational data so you can make smart decisions. 💎 𝘼𝘿𝙈𝙄𝙉 𝙏𝘼𝙎𝙆𝙎 / 𝙀𝙓𝙀𝘾𝙐𝙏𝙄𝙑𝙀 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝘾𝙀 👉 𝘐’𝘭𝘭 𝘵𝘢𝘬𝘦 𝘵𝘩𝘦 𝘴𝘮𝘢𝘭𝘭 𝘴𝘵𝘶𝘧𝘧 𝘰𝘧𝘧 𝘺𝘰𝘶𝘳 𝘱𝘭𝘢𝘵𝘦 𝘴𝘰 𝘺𝘰𝘶 𝘤𝘢𝘯 𝘧𝘰𝘤𝘶𝘴 𝘰𝘯 𝘵𝘩𝘦 𝘣𝘪𝘨 𝘴𝘵𝘶𝘧𝘧 ✦ Manage your emails and schedule like a pro. ✦ Keep your files organized and easy to find (finally). ✦ Handle reports and presentations that look as good as they perform. ✦ Be your point person for client and team communications. 𝙒𝙝𝙮 𝙒𝙤𝙧𝙠 𝙒𝙞𝙩𝙝 𝙈𝙚? 🎯 I’m all about making your life easier and your business better. 🔍 Details? Nailed. Deadlines? Met. Stress? Reduced. 🤝 I’m not just here to work for you—I work with you to make things happen. ➡️ Reclaim your valuable time to focus on core business activities ➡️Increased productivity = Greater business growth 𝐒𝐨𝐮𝐧𝐝𝐬 𝐰𝐡𝐚𝐭 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝? 📩 Drop a personalized message 📞Let me know what time works best for you for a discovery call
    Featured Skill Business Process Manager
    Business Operations
    Insurance Agency Operations
    Digital Marketing Management
    ClickUp
    Team Management
    Business Process Management
    Office Management
    Project Management
    Graphic Design
    Email Support
    Virtual Assistance
    Administrative Support
    Content Planning
    Business Management
    Community Management
  • $40 hourly
    • 4.9/5
    • (158 jobs)
    10+ YEARS OF EXPERTISE, 50+ HAPPY CLIENTS, 150+ SUCCESSFUL PROJECTS LEAD GENERATION Lead List Building Prospect List Sales List LinkedIn Prospect Leads Contact List Marketing List Data Entry Vendor List Executive List Email List Social Media Account List Influencer List Building MARKET RESEARCH Online Research Manufacturer Research Secondary Research Company Research Academic Research LinkedIn Research Industry Research Event Research Blog Research Web Research Grant Research Competitor Research Article Research Data Research Influencer Research Executive Research Business Research Topic Research Tools: Project Management: Asana, Todoist, Trello, Zoho Graphics: Canva Pro, Photoshop basics Lead Generation: LinkedIn Sales Navigator, Snov, Gmass Meetings: Google Meet, Zoom, Skype Email Marketing: Mailchimp, Active campaign, Constant contact Communication channels: Slack, Skype, Bitrix24 Social media scheduling: Tailwind, Hootsuite, Buffer Google Suite (Google Sheet, Google Docs, Google Calendar) Microsoft Office (Microsoft Excel, Microsoft Word, Microsoft PowerPoint) Recent Projects: MARKET RESEARCH for Potential Firm Acquisition MARKET RESEARCH needed for mobile apps (ordering cleaning services) RESEARCH on Merchant Cash Advance BUSINESSES in the US and UK MARKET RESEARCH on corporate event industry Develop a Full LIST of ERP Partners Researching social media sites to find PROSPECTIVE CLIENTS Find influential IoT news websites, Tech blogs, bloggers and CONTACT DETAILS MARKET RESEARCH on edtech products RESEARCH on esports classes/coaching COMPANIES RESEARCH DocuSign and similar "Online Signature" Services COMPETITOR RESEARCH on a number of E-LEARNING English Language providers RESEARCH Dad INFLUENCERS in Canada Feedbacks: Prachi was thorough and timely with her research. She went above and beyond my baseline expectations by using research tools I had not previously considered. I would hire her again for similar work. Amazing work, great communication throughout, will definitely work with her again. Quick communication, attention to details, accurate work, pro-active initiatives. Prachi went above and beyond to ensure that we were happy with the results of this project. Prachi dedicated lots of time and effort and delivered a great result in the end. Her communication was great and she responded really well to feedback. Would be happy to work with her again. Prachi delivered the results I wished for quickly and effectively. I'd work with her again! It was nice working with Prachi. She is a talented freelancer. She communicated in a very clear way about the deadlines and deliverables. Before starting the task, she asked a lot of questions to fully understand the scope of the work.
    Featured Skill Business Process Manager
    Small Business Administration
    Project Management Support
    Client Management
    Business Process Management
    Business Operations
    Online Research
    Social Media Management
    Customer Service
    Customer Support
    Email Support
    Executive Support
    Virtual Assistance
    Administrative Support
    Project Management
    Lead Generation
  • $35 hourly
    • 5.0/5
    • (39 jobs)
    Hi, I am Na from China. I am a veteran sourcing agent with 5 years experience. With comprehensive social experience, I’m able to deal well with the Chinese suppliers, intent to help your business in China smooth going and minimize the risk.   What You Can Get - Effective market research for your business. - Product purchasing with best price from reliable suppliers. - Samples selection, gathering and delivery. - Trading consultation in China. - Comprehensive quality check. - Transport with great price & speed for dropshipping or fulfillment. - Continuous and valuable progress report and genius feedback. - Effective advice to control and avoid business risks. - Product graphic design and painting related work.     Why Am I - Extensive sourcing experience in Office & School suppliers, Home & Garden, Electrical equipment, Packing & Printing, Toys & Gifts, Bags/Shoes & Accessories and so on. - Proficiency in oral and written English. - Timely, effective and accurate response-Work at my own home with adequate office tools, not easily be disturbed. Time is entirely at my disposal and adjust flexibly to client’s needs. - Strong sense of time. I am well organized and able to work independently within tight deadline and be highly productive. - Always be patient on work. Keep a personal diary for more than 8 years makes me more patient with my work.     Based on my professional work experience, I have great confidence to provide efficient and high quality services for my client in many areas. I always consider the problem from my client's point of view and put my client's interests first.   I am a person who loves my career. I am responsible, humorous and efficient. I can finish my work with good communication and extensive skills. I dedicate myself in helping my client complete work successfully. Let's start a great cooperation together.  
    Featured Skill Business Process Manager
    Logistics Management
    Price & Quote Negotiation
    Alibaba Sourcing
    Business Process Management
    Purchasing Management
    Product Development
    Marketing Communications
    Market Research
  • $110 hourly
    • 5.0/5
    • (10 jobs)
    Hi there, I’m Claire, a creative and capable UK-based Chief Operating Officer. —> Book your FREE, no-pressure consultation here: bit.ly/3FyMleD If your business and brain currently resemble a tangled plate of spaghetti, or perhaps a can of worms, look no further. I’m a fully certified spaghetti straightener, who colour codes the heck out of everything, and should own shares in automation software. I’ll untangle your business processes, organise them, and slot them neatly back with some documentation to keep everything on track. It’s a fun metaphor, but what can I actually do for you? Well, along with overseeing annoying, time consuming, and often complex operational tasks for your business, I have the skills and experience to help you find innovative solutions to ongoing issues that are holding you back. If it’s time to admit that your business is in a pickle, I’ll help you design new systems, implement streamlined new processes, and produce standard operating procedures that help you carry out routine operations in your sleep (or while sipping a cocktail, whatever floats your boat). Why should you pick me over the next efficient, organised, and creative candidate? I’ve worked across a bunch of different industries (creative digital, tech, education, fashion and consumer electronics to name but a few!) so there isn’t much I haven’t seen, fixed and documented. I’m a self-starter who loves learning - if I don't know how to do something, I consider it a challenge to learn it until I can do it right, then I keep learning until I can't do it wrong. I’m a self-confessed techy, and a little bit in love with automations and processes - literally nothing slips through the net. That doesn’t mean I’m not creative, in fact I have a real flair for design and LOVE to think outside the box when it comes to problem solving. Trust me - you want this imagination on your team! Did I mention I’m organised to the point of obsession? I’ll approach your company’s problems like a military operation (albeit one covered in rainbow Post Its). I work with entrepreneurs, startups, and ambitious companies who want to grow and become more profitable faster, and who need support to solve problems quickly. I don’t just show you how to fix things, I implement, manage, and monitor solutions, working at your level to take tasks off your ‘to do’ list, and supporting you with the stuff you find difficult, so you can focus on the stuff you actually want to do. When I’m not helping businesses to scale and colour coding everything that is’t bolted down, I enjoy cooking, coffee, coding and, conversely, yoga - all with my kiddo and cat in tow. If you have big dreams for your business, but lack the time, experience, or expertise to put them into practice, drop me a DM and start leaving the office on time for the first time in forever. Put your company in a safe pair of hands - an experienced freelance COO with a back catalogue of happy clients. You can find me at @thecreativecoo for business ops or @diamondmindsdigital for system strategy.
    Featured Skill Business Process Manager
    Project Management Professional
    Analytics
    Operational Plan
    System Automation
    CRM Software
    Business Operations
    Database Administration
    Database Architecture
    Zoho Creator
    System Configuration
    Zoho CRM
    Business Process Management
    Project Plans
    Process Improvement
    Project Management
  • $35 hourly
    • 5.0/5
    • (3 jobs)
    What if you could finally step back from day-to-day operations and still grow your business with a trusted partner managing it like their own? If you're scaling but stuck in the weeds, it's not a marketing problem; it's an operational one. The real cost is your time, energy, and peace of mind. What if, in the next 90 days, you could: • Restructure your team for accountability and ownership • Build systems that support scale, not stress • Get clear on your scorecards, KPIs, and priorities • Solve bottlenecks across people, process, and technology • Align your team using EOS principles without the heavy jargon • Lead with vision while the backend runs smoothly This is what operational clarity feels like. Don’t take my word for it. Here’s what clients say: ★★★★★“Kyle's professionalism and genuine passion for helping our business grow were very evident throughout.” ★★★★★“He knows how to align people, strategy, and execution with remarkable clarity.” 📥 Want instant clarity without the pressure of a sales call? Message “Systems” and I’ll send you my free 5-minute Business Systems Checkup Sheet. No pitch, just a simple way to see what’s working, what’s not, and where to focus next.
    Featured Skill Business Process Manager
    Business Process Management
    Process Documentation
    Business Management
    People Management
    Process Improvement
    Project Workflows
    ClickUp
    Team Alignment
    Team Management
    Operational Planning
    EOS
    Business Operations
    Project Management
    Business Planning & Strategy
    Amazon Seller Central
  • $40 hourly
    • 5.0/5
    • (1 job)
    Managed products from inception through to delivery ensuring project stays on track. Delivered quality deliverables on time using agile. Elicited requirements via workshops, one to one interviews, document reviews and competitor analysis. Defined and continuously refined the product road map to reflect user needs. Translated business requirements for development, prioritising the backlog for agile iterations. Managed agile ceremonies - sprint planning sessions, daily standups, demos, retrospectives etc Managed conflicting priorities. Point of contact for all known issues. Delivered iterated product to users for feedback useful for product refinement. ACHIEVEMENTS • Delivered requirements for NMIS in a successful manner to 38 police forces around the nation. • Established and led the successful launch of an online shopping website from concept to completion. • Led NHS Digital's successful re-platforming and transfer of more than 350M data records from Oracle to Databricks on AWS Cloud. • Directed the optimization of covid 19 SPL data pipelines for high-profile government organisations including No 10, dramatically decreasing processing times by 40%. • Spearheaded the automation and processing of data for CPRD and IQVIA, two high profile customers, with great success. • Pioneered the design and build from scratch of brand-new mobile app leveraging a combination of CMSs at FTSE 100 company Elsevier. • Reduced prescribing inefficiencies by 30% through leading the execution of a £1.5M transformative initiative to replace paper prescriptions with JAC electronic prescriptions at Luton and Dunstable Hospital.
    Featured Skill Business Process Manager
    Decision Making
    Time Management
    Process Development
    Team Management
    Business Process Management
    Requirements Specification
    Product Management
    Requirement Analysis
    Project Management
    Business Analysis
    Communications
  • $80 hourly
    • 5.0/5
    • (6 jobs)
    I am an IT specialist with more than 18 years of experience, specializing in IT Service management, IT project management, leading product development and communicating with stakeholders and clients. In the last 6 years I was working as a CTO, responsible over the entire technological aspect of the operation. I was leading development teams, infrastructure teams, project and product management as well as audit and compliance certification processes (for example ISO270001, GDPR, GLI, PCI). I am very good with IT Service management and IT Business process management, I'm familiar and experienced with various ITSM tools (Zendesk, ServiceNow, SysAid and others). I'm well experienced with ITIL methodologies and capable of transforming companies into a more streamlined and structured approach, including asset management, change and problem management, CMDB and much more. I have experience in working with multi national world wide companies. I have a lot of technological experience in automation, development infrastructure and system administration. I am speaking fluently in Hebrew, Russian and English (all native level). Leading projects from its initial form of an idea into a full and complete turn key solution. Highly motivated and definitely love what I do. I make things happen and take pride and joy in every project I accomplish.
    Featured Skill Business Process Manager
    Leadership Skills
    Information Security
    Marketing Operations & Workflow
    Project Management Professional
    IT Compliance Audit
    IT Management
    Product Management
    Gambling
    IT Service Management
    SEO Performance
    Business Process Management
    Project Analysis
  • $85 hourly
    • 5.0/5
    • (5 jobs)
    Are you looking for someone who is organized, motivated, and can understand the big picture? Hi, I'm Kara and I am an MBA project manager/management consultant with a mindset toward quality improvement. I help my clients develop their project plans, scope their projects, document processes, and understand how to track and manage progress throughout the project lifecycle. If you're seeking a short task or a long-term project I am available for full-time or fractional services catered to meet your needs. Projects and Tasks I Have Worked On: - Start-Up Companies "Lean Start-Up" - ClickUp Implementation and Restructuring - Website Creation and Builds - Continuous Improvement Implementation (PDCA/PDSA/Agile) - Cost Savings Identification Through Performance Improvement - Re-Engineering Projects - Examiner: Florida Sterling (Baldrige Criteria) Award Examination - Series B Funding Preparation and Due Diligence - Higher Education Curriculum Creation (Instructional Design, Syllabi Creation, Marketing Plans) - Continuing Education Course Creation To assist, I use a variety of tools to collaborate including Click Up, Microsoft Office, Google Suite, Wrike, Lucid Chart, Visio, Smart Sheets, SigmaXL, Notion, and more. I am available remotely, in the state of Florida (USA), or available for travel depending upon time and location. ------------------------------------------------------------------------------------------------------------------------- Lean Management | Lean Six Sigma Black Belt | PDCA | PDSA | Project Management | Continuous Improvement | CAPM | PMP | LSSBB | Program Management | Data Analysis | Businss Plans | Dynamic Financial Models | Marketing Plans
    Featured Skill Business Process Manager
    Six Sigma
    Process Improvement
    Lean Consulting
    Visual Presentation Design
    Technical Writing
    Process Engineering
    Business Process Management
    Program Management
    Project Management
    Microsoft Visio
    Data Analysis
    Storytelling
    Graphic Design
    ClickUp
    Microsoft PowerPoint
  • $35 hourly
    • 5.0/5
    • (4 jobs)
    I have more than 12 years of banking experience, during which I have worked in Anti-Money Laundering (AML), Policies & Procedures, Regulatory Compliance, Risk Assessment, Process Improvement & Reengineering Departments. In my diversify experience, I have learnt and excelled in many skills, which includes: - Client review in terms of AML, Regulatory Instruction and internal Policies. - Identification of Risk, including AML, Regulatory Instruction and internal Policies. - Evaluate the screening results against the client in respect of AML, Sanctions, PEP, and other relevant risks - Document formation & standardization and review of bank’s policies & procedures, user manual, training materials, internal forms, Service Level Agreement and business requirement & specification document. - Advisory and guidance to internal stakeholders on compliance, regulatory matters, and internal policies & procedures. - Training to internal stakeholders on Regulatory Instructions and Internal policies & procedures. - Identifying different business processes for improving, revamping, or completely reengineering the identified process. - Analyze the existing “AS IS” process through different techniques and methods, including documentation gap, customer complaints, bottleneck, revenue generation and cost-saving. - Conduct joint sessions with relevant stakeholders while applying best practices to create and document the future “TO BE” process and attain stakeholders and approvals. - How to conduct User Acceptance Testing (UAT) and resolve the issues identified before go-live. Academically, I have done a master's in Economics and I am ACCA Member.
    Featured Skill Business Process Manager
    Company Policy
    Process Design
    Process Improvement
    User Manual
    Microsoft Visio
    Policy Writing
    Procedure Manual
    Anti-Money Laundering
    Business Process Management
    Risk Assessment
    Process Documentation
    Regulatory Compliance
    Process Flow Diagram
    Business Process Reengineering
    Business Analysis
  • $40 hourly
    • 4.9/5
    • (11 jobs)
    Hi there! I am Jakub, an experienced professional in Operations/Process Management, Project Management, and Logistics & Supply Chain with 7+ years of experience. I am a Czech national living in Latin America, and I am available to work during US/Canadian time zones, and partially available during European/Australian time zones. Operations Manager Skills: ▪ Leadership & Ownership ▪ Managing operations in the company ▸ Day-to-day operations ▸ Project Management ▪ Creating and improving processes and workflows ▪ Team management ▸ Managing international teams ▸ Creating Scaling and Staffing plans ▸ Monitoring the performance of the workers ▸ Dealing with issues in teams/departments ▸ Training ▪ Coordinating operations between Warehouses and Factory/Vendors/Suppliers ▪ Managing shipping/logistics operations ▸ Coordinating and planning shipping and logistics operations ▸ Dealing with shipping operations (3PL, couriers, customs..) ▪ Managing Product Quality Assurance team and product QA processes ▪ Reporting and Analysis ▸ Strong analytical and problem-solving skills ▸ Creating and monitoring KPIs (production, sales, employees, and variations of KPIs) ▸ Creating reports and analysis ▸ Using BI tools as well as MS Excel/Google Sheets for reporting/analysis Process Management & Process Engineering skills: ▪ Process Development: Developing and designing new manufacturing processes, creating process workflows and flowcharts ▪ Process Documentation: Developing and maintaining process documentation, creating Standard Operating Procedures (SOPs) ▪ Process Optimization: Continuous improvement, reducing lead times, increasing throughput, improving quality ▪ Process Simplification: Streamlining processes, reducing manual effort, automating processes where possible ▪ Performance Monitoring: Establishing and monitoring performance metrics for processes, using data to drive improvements ▪ Issue Resolution: Working with cross-functional teams to identify and resolve process issues, root cause analysis, and corrective action planning E-commerce Manager skills: ▪ Managing e-commerce stores and their operations ▸ Shopify ▸ WooCommerce (WordPress) ▪ Inventory Management (incl. forecasts) ▪ Managing e-commerce website development ▪ SEO Management ▪ Using Google Analytics and other tools to improve content and traffic ▪ Product sourcing ▪ Decision making & Critical thinking ▪ Marketplace Management: ▸ Amazon Seller Central ▸ CDON (SWE, FIN, NOR, DEN) ▸ Cdiscount (France) ▸ Allegro (Europe) ▸ Mercado Libre (Latin America) Project Management Skills: ▪ Leading both big/long-term and small/daily projects ▪ Project Plans (implementing, and developing the idea) ▪ Risk management ▪ Hiring and managing the right freelancers ▪ Assigning and monitoring tasks ▪ Localization management ▸ Managing and coordinating translators/content for other markets/countries ▪ Using several project management tools ▪ Kinds of projects (experience): ▸ Operations/Supply-Chain/Production ▸ Shipping/Logistics ▸ Marketing (incl. campaigns) ▸ Financial related (especially COGS related) ▸ Web Development Logistics/Procurement & Planning skills: ▪ Planning Operations and Logistics ▪ Supply chain management ▪ Analysis & Forecasts ▪ Inventory management ▪ Negotiation skills ▪ Researching for new/better options for cost-efficient transport of goods ▪ Communication with suppliers & forwarders ▪ Working with import and export documentation and invoices ▪ Working with Purchase Orders ---------- Business model experiences: B2C, B2B, DTC, Dropshipping Industry experience: Personalized Products, Clothing, Footwear, Print on Demand (clothing, accessories, home decor, etc.), 3D Printed Products, Accessories, Automotive Parts, FemTech (Healthcare), 3D Design, Pet Accessories, Translations/Content service. Deep 3D Printing Industry knowledge: Manufacturing, Processes, Project Management, Materials, Managing Designers, and Quality Assurance. Order/Shipping Systems: ShipStation, OrderDesk, ShipNetwork, SmarFill, Hive, ShipBob Experience with Printify, Printful, Shapeways Project Management/Communication Tools: Jira, Asana, Trello, Confluence, Slack, Notion, MS Teams, Lucidchart, draw.io, and G-Suite Business Intelligence Tools: Power BI and Amazon QuickSight Marketing Tools: HubSpot, Klaviyo, Omnisend, Customer.io, PushNotifications, Yotpo ERP Experience: MS Dynamics, SAP Business Objects, and Prima Solutions SEO skills: Keyword research & analysis, link building, Google tools (Analytics & Search console), and other SEO tools. Coding Experience (Basic): HTML, CSS, PHP, Python Other Tools/Software Experience: WordPress, Advanced MS Excel and Google Spreadsheet skills, Adobe Photoshop and Illustrator. Other skills: Data analysis, Data visualization, Bitcoin knowledge, Strong research ability, and thinking out of the box to find the perfect solution. Languages: ▪ English (advanced) ▪ Spanish (advanced - written) ▪ Czech (native) ▪ Slovak (conversational)
    Featured Skill Business Process Manager
    Operational Planning
    Order Management
    Business Operations
    Process Improvement
    Process Optimization
    Team Management
    Localization
    Inventory Management
    Manage Ecommerce Site
    Operations Analytics
    Business Process Management
    Czech
    3D Printing
    Project Management
    Supply Chain & Logistics
  • $35 hourly
    • 4.8/5
    • (2 jobs)
    A career in English education gave me a head start on copywriting best practices. I've written B2B and B2C, short and long copy, and content for all stages of the sales funnel. A full-time position as content editor for an enterprise company gave me a wide range of experience, including social media posts, video scripts, sales decks, customer stories, and more. I'm happy to write from scratch, as I love the research phase, or help edit/revise for clarity, as plain language is another specialty. Say more with less! I look forward to the opportunity to help you reach your goals.
    Featured Skill Business Process Manager
    Grant
    Blog
    Email
    Business Process Management
    Project Planning
    Proposal
    Proposal Writing
    Chatbot Script
    Chatbot
    Writing
    Copywriting
    Website Content
    B2B Marketing
    B2C Marketing
    Newsletter
  • $65 hourly
    • 5.0/5
    • (28 jobs)
    Experienced Project and Product Manager with over 10 years leading full-cycle delivery of web, mobile, and SaaS products for startups and global enterprises including Oracle and Meta. With a strong foundation in software development, I bridge the gap between business goals and technical execution—ensuring every product is delivered on time, on budget, and aligned with user needs. My hybrid skill set means I speak both "dev" and "strategy," allowing for smoother collaboration and smarter planning. 💼 Core Expertise: Project Management: Agile & Scrum, timelines, risk management, stakeholder reporting, Jira, Trello, Asana Product Management: Roadmaps, backlog grooming, feature prioritization, Go-to-Market strategy Team Leadership: Cross-functional teams, sprint planning, performance tracking Tech Fluency: Web & mobile architecture, API integrations, dev workflows (React, Flutter, Node.js, etc.) User-Centered Thinking: UI/UX alignment, customer feedback loops, user story mapping 🚀 Notable Achievements: Led a distributed team to deliver a SaaS platform with 100K+ users and 99.9% uptime Cut delivery time by 25% through better sprint planning and scope management Worked with Oracle to optimize internal tools, resulting in a 30% increase in productivity Collaborated with Meta teams on UI/UX improvements for a pilot internal app
    Featured Skill Business Process Manager
    Stakeholder Management
    Digital Transformation
    Agile Project Management
    Business Process Management
    IT Consultation
    Project Management
  • $75 hourly
    • 5.0/5
    • (5 jobs)
    You are looking for a stunning PowerPoint, Keynote, Google presentation that is the best fit for your audience to deliver your message, and help you get noticed. You know what, I will tell you my secret to do that !! As an experienced Business Analyst certified in Instructional Design, I’ve been creating powerful business and training presentations for 15 years using this Audience-Focused three-step approach. 1. Audience persona analysis - understand precisely what their desires are and what they need from the presentation. 2. Create the presentation story line (backbone of the presentation) that represent how does the ‘plot’ of this story unfold? 3. Add the details that support the plot and expertly provides the audience with what they need. What I can offer: - PowerPoint, Keynote, Google Presentations. - Creating infographics - Data Visualization and charts - Process Models and Diagrams on PowerPoint, Visio or Bizagi. My values; what I present in my work and communication: - Quality of deliverables - Attention to details - Team work, active listening and building long lasting connections Thanks and speak to you soon Warm Regards, Mahmoud
    Featured Skill Business Process Manager
    Business Presentation
    Presentation Design
    Process Improvement
    Information Architecture
    Agile Software Development
    Kanban Methodology
    Business Analysis
    Process Architecture
    Digital Transformation
    Business Process Management
    System Analysis
    Scrum
    Jira
    Requirement Analysis
    Presentations
  • $33 hourly
    • 4.9/5
    • (20 jobs)
    I Studied Business Process Modelling on a professional level at college. I am working in the field since 2018 and I am experienced in business process modeling using both Arabic and English languages. I use LucidChart/Microsoft Visio and Word in designing and documenting the Processes/ Policies. However, I can work using any tool/ software like (Camunda, ARIS Express, etc...). I shared in the preparation for ISO external Audit for 2 consecutive years (ISO 9001, 14001, 45001). I use, Zoom, MS Teams, Discord and E-mail for communication.
    Featured Skill Business Process Manager
    Lucidchart
    Microsoft Visio
    Business Process Automation
    HR Policy
    Business Process Model & Notation
    Agile Project Management
    Flowchart
    Microsoft Excel
    Process Documentation
    User Stories
    Business Process Management
    Company Policy
    Microsoft Word
    Business Process Modeling
    Project Management
  • $75 hourly
    • 5.0/5
    • (64 jobs)
    My background spans 28 years across operations, project management, digital transformation, and strategic delivery. As an expert vetted integrator, I work with startups, SMEs, agencies, and large enterprises to bring structure to complexity—streamlining operations, building scalable systems, and leading change that sticks. I’m a certified Monday.com Partner and have used the platform extensively to implement cross-functional workflows, automate repetitive tasks, and help teams align more effectively. Whether I’m leading a digital transformation or setting up a new operational framework, my focus remains the same: deliver practical, maintainable solutions that support long-term performance. What I Do Change Management & Digital Transformation Implementing change takes more than introducing new tools. I help organizations design and adopt practical systems—shifting processes, improving collaboration, and supporting teams through transition. From onboarding teams into Monday.com to restructuring outdated workflows, I work hands-on to embed sustainable improvements. Scaling Startups Early-stage growth often outpaces structure. I work with founders to define operational values, build workflows, and establish scalable systems. This includes aligning teams around priorities and choosing the right tools to support sustainable delivery. Managing Portfolios & Large Projects I’ve managed project portfolios valued up to £550M across multiple industries. My focus is on effective planning, risk mitigation, and delivery tracking. I’ve led high-stakes recovery efforts and built PMO functions from the ground up—including one tied directly into Monday.com for real-time visibility and team accountability. Optimizing Operations for SMEs & Agencies Whether simplifying reporting, reducing tech stack complexity, or designing role-based workflows, I help businesses align their tools and processes with their goals. The outcome is greater clarity, less duplication, and more focused execution. Notable Work Monday.com Implementation – Financial Sector (Dubai): Led the operational transformation for a financial institution, reducing 36 fragmented processes down to 16. Set up a PMO and onboarded nearly 100 staff into Monday.com as the primary operational platform. Portfolio Leadership – £550M Program: Oversaw a portfolio of 375 projects, managing resources, delivery schedules, and risk. Introduced systemized reporting and cross-team alignment frameworks. Startup Growth: Built foundational systems for early-stage companies, from workflow frameworks to value-setting and operational tool selection. Project Recovery – £1.2B Infrastructure Project: Designed and implemented a recovery process for a delayed megaproject—restructuring delivery workflows and aligning stakeholders to restore both schedule and profitability. E-Commerce Execution: Delivered six multilingual websites in two weeks, resulting in a 30% increase in Black Friday/Cyber Monday sales. Managed the operational aspect of a seven-figure, multinational e-commerce store. Risk Mitigation: Avoided a \$50K loss by identifying a contract risk, securing an Extension of Time (EOT), and successfully renegotiating terms. Tools & Certifications * Certified Monday.com Partner * ClickUp Specialist * Business Process Improvement (BPI) Certified * Primavera P6 | Asta Powerproject | Asana | Notion | Miro | Zapier * Currently studying for an MBA and pursuing PMP certification Areas of Expertise * Startup Consulting * Strategic & Operational Planning * Project & Program Management * Workflow Automation & Platform Implementation * Digital Transformation & Change Management * EOS Implementation * Operational Efficiency & SOP Development I work best with teams looking for a clear, steady hand in building systems that last—whether you’re scaling a business, aligning internal operations, or introducing new tools like Monday.com in a way your team can actually use. Thank you for reviewing my profile.
    Featured Skill Business Process Manager
    Business Process Management
    Project Management Office
    Program Management
    Project Management
    Operational Planning
    Business Operations
    EOS
    Business Continuity Planning
    Process Improvement
    Organizational Design & Effectiveness
    Growth Strategy
    Business Analysis
    Change Management
    Strategic Planning
    Management Consulting
  • $65 hourly
    • 5.0/5
    • (5 jobs)
    Hi, I’m Alex. With 8 years of experience as a Product Manager and Business Consultant, I’ve helped businesses scale and optimize products across e-commerce, fintech, and public sectors. I specialize in leading teams to deliver results-driven solutions—whether expanding into new markets, boosting traffic and revenue, or upgrading systems to meet the latest security standards. I focus on creating value on every iteration of product development, ensuring projects are delivered on time, within budget, and aligned with business goals. Below, you’ll find a detailed overview of my experience, skills, and key achievements. PROFESSIONAL BACKGROUND o 9 years of experience as a product owner in e-commerce and fintech sectors o Strong analytical expertise in collecting business and technical requirements, designing business processes (BPMN) and defining roadmaps in big and complex projects o Broad knowledge of agile frameworks (SCRUM and Kanban) with focus on continuous improvement of team productivity o Deep understanding of technical design and data architecture o Excellent communication and teamwork skills in multinational environments o Comprehensive studies in European and Asian universities PROFESSIONAL EXPERTISE • Product management • Technical analysis and documentation • Business process modeling • Data architecture • Implementing GenAI solutions INDUSTRIES • Public Sector • FinTech • E-commerce I am looking forward to working with you!
    Featured Skill Business Process Manager
    Cross Functional Team Leadership
    Test Case Design
    Product Management
    Corporate Strategy
    Product Documentation
    Business Process Management
    Agile Project Management
    Customer Development
  • $35 hourly
    • 5.0/5
    • (51 jobs)
    🚀Are you looking for someone to help you manage multiple projects and get things done? Well, you’ve found the right person! With over 40 projects closed and 4000+ management hours spent, I am the go-to expert project manager. My promise - your PM headache is GONE! Here is what working with me looks like: ✅I will be your key person to get the latest project updates ✅I get things done so you do not have to ask twice ✅If you do not know something, I will figure it out ✅I do not point fingers, I own the project ⛏️Tools I use: Monday.com, ClickUp, SmartSuite, Airtable, Zapier, Make.com, Jira, Confluence, Slack, GSuite, Miro, Whimsical, LucidCharts, Tableau, Power BI, Outlook, and others. ➕Extra skills that I bring to the table: development experience (WordPress, Shopify, Drupal, Bubble), Six Sigma Black Belt Certification, business ownership experience, marketing and design experience, and systems implementation experience. TLTR, whether you are looking for an experienced technical project manager to help you oversee and coordinate the software development team or just trying to make sure that your project will be delivered on time and within budget or need somebody who can communicate effectively with key stakeholders and collaborate with cross-functional teams, I’ve got you covered! Excited to chat about your project!!!
    Featured Skill Business Process Manager
    Project Planning
    Project Scheduling
    Project Schedule & Milestones
    Project Timelines
    Team Management
    Digital Project Management
    Project Management
    Time Management
    Business Operations
    Organizational Development
    Business Process Automation
    Business Process Reengineering
    Business Process Management
    Process Development
    Management Skills
  • $45 hourly
    • 5.0/5
    • (1 job)
    Broad experience in business modeling, finance, credit risk modeling, data analysis and visualization, statistical analysis
    Featured Skill Business Process Manager
    Financial Planning
    Project Risk Management
    Strategy
    Business Modeling
    Business Process Management
    Credit Scoring
    Tableau
    R
  • $150 hourly
    • 5.0/5
    • (6 jobs)
    Veteran supply chain & operations professional with extensive leadership and innovation experience in pharmacological and nutritional materials, engineered materials, beverage manufacturing/distribution, chemical manufacturing, and textiles. He has deep Lean Six Sigma and process excellence improvement experience and know-how to drive business/operations performance and transformation with a history of building high performing teams within global organizations focused on a culture of TQM and Lean Six Sigma. He is an outstanding communicator, facilitator, change management leader, and talented mentor. An adept, data-driven problem solver with deep experience in identifying root causes of complex OP-EX challenges and designing/implementing cost-effective, long-term solutions in a diverse team/multi-stakeholder environment. Certifications include: APICS CPIM & CLTD; Prosci Adkar Change Management Practitioner; Agile Transformation Enterprise Business Agility Strategist (EBAS); Lean Practitioner; Six Sigma Master Black Belt
    Featured Skill Business Process Manager
    Business Process Management
    Product Analytics
    Risk Analysis
    Process Improvement
    Supply Chain Management
    Business Process Automation
    Inventory Management
    Supply Chain Modeling
    Business Analysis
  • $80 hourly
    • 5.0/5
    • (17 jobs)
    Are you a busy entrepreneur or small business owner struggling to keep up with the daily operations of your business? Do you need someone to focus on organization and details, so you don’t have to? Let me help you grow and manage your dream business! My name is Molly, and I am an Online Business Manager, helping business owners reach their business goals and scale their businesses, with Tech, Operations, Administration, and Project Management. I am a self-motivated professional with a passion for helping others and improving processes for greater efficiency and effectiveness. Have you ever wished you could clone yourself, so one of you could run the day-to-day back-end of your business and one of you could focus on strategy and big business decisions only YOU can make? That’s where I can help! As your OBM, my goal is to get to know your business as well as you do, so I can identify areas of improvement and increase efficiency over the whole. Let me manage your tech, operations, team, projects, automations, and systems so you can focus on the most important things. Let’s jump on a discovery call today to see if we’re a great fit! Here's how I can help you: TECH: - Mapping out a tech strategy to help you reach your business goals - Researching and implementing tech systems you’ve been wanting to use - Custom-building tech tools for your business - Enhancing tech tools you’re already using - Creating in-depth video walkthroughs and guides on how to use your tech platforms OPERATIONS: - Identifying areas for improvement and create solutions to optimize operations and workflow - Implementing automations and ensuring all systems are streamlined and working together - Writing, maintaining, and overseeing SOPs (Standard Operating Procedures) - Optimizing client experience and onboarding processes ADMINISTRATION: - Team management and delegation - Monitoring and analyzing metrics PROJECT MANAGEMENT - Planning, managing, and overseeing projects to move your business forward - Building-out and maintaining a PMS (Project Management System) for each project - Taking projects off your plate so you can focus on more important (and more fun) tasks that only you can do Here are my core strengths: - Working virtually/remotely - Managing multiple projects - Attention to detail and organizing - Troubleshooting and problem-solving - Excellent written and oral communication - Proactive and dependable - Confidentiality and discretion with private information I have over 9 years of experience in administration and business management. I adapt quickly to new and changing technology, and my experience includes: Remote Collaboration Tools: ​Zoom, Slack, Trello, LastPass, 1Password, Loom, Uberconference/Dialpad Meetings Document Software: ​Microsoft Office (Word, Excel, Outlook, PowerPoint), Google Drive (Docs, Sheets, Slides, Calendar, Admin) CMS/CRM: Dubsado, Copper Project Management: Asana, ClickUp Website: WordPress, Wix Email Marketing: MailChimp, ConvertKit, Klaviyo Additional: Canva, Calendly, Expensify, YouTube I look forward to helping you reach your business goals and scale your business!
    Featured Skill Business Process Manager
    Team Management
    Asana
    Google Workspace
    Slack
    Task Coordination
    Business Consulting
    Project Management
    Automation
    Business Management
    Business Process Management
    Business Strategy
    Business Operations
    Process Documentation
    Process Improvement
    File Management
  • $70 hourly
    • 5.0/5
    • (17 jobs)
    🌟 100% Job Success 🌟 Passionate about order and continuous improvement. I help entrepreneurs and startups thrive through the first steps of their companies, solving their most crucial challenges by building effective workflows, implementing and improving systems. I also provide business and management consulting for companies of all sizes, to help them run smoothly and continue growing. I've done various tasks throughout my professional career: 🚩 Project management 🚩 Production line management 🚩 Economic and financial analysis 🚩 Feasibility and profit analysis 🚩 Generation of control panels 🚩 SOP documents 🚩 Systematization of tasks 🚩 Budgets 🚩 Product development Feel free to send an invitation to know more about me and how I can push your project to be successful!
    Featured Skill Business Process Manager
    API Integration
    Automated Workflow
    Notion
    ClickUp
    Process Optimization
    Process Engineering
    Process Documentation
    Business Process Automation
    Process Improvement
    Project Workflows
    Business Process Management
    Make.com
    Zapier
    Automation
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