Expert-Vetted Business Operations Consultant ➝ top 1% on Upwork, 100% Job Success, $500K+ earned across 55+ contracts. If your strategy is clear but execution isn't, that's exactly what I fix: I turn messy processes, half-adopted tools (ClickUp, Monday, Asana), and unclear accountability into a simple operating system your team actually follows ➝ ownership + cadence + dashboards + tool discipline.
What I do (strategic → tactical → operational)
- Strategy-to-execution roadmaps ➝ what to do first, what to ignore, what to fix
- PMO-lite governance ➝ cadence, RACI, decision rights, prioritization, exec visibility
- Business process improvement ➝ Lean/Six Sigma mindset: bottlenecks, cycle time, rework
- Workflow design + build ➝ ClickUp, Monday, Asana, Wrike, Smartsheet, Jira
- SOPs + process documentation + enablement ➝ training, adoption, handover
- Dashboards + KPI visibility ➝ Power BI, Looker Studio, Google Sheets
- Automation + integrations ➝ Zapier, Make, Power Automate, Apps Script
- Practical AI/GenAI readiness ➝ where AI fits, where it doesn't, how to roll it out without chaos
How I work
1. Diagnose ➝ map the work as-is, find constraints, define success metrics
2. Design + prioritize ➝ future-state workflow, governance, SOPs, templates, dashboards
3. Build ➝ configure tools, automate handoffs, set up reporting
4. Adopt ➝ training, change management, reinforcement
5. Improve ➝ stabilize, measure, iterate
Why clients keep rehiring me
- Process-first: tools are just the container
- I work directly with decision-makers; no layers of translation
- Independent and low-noise: you stay updated without managing me
- I own outcomes, not just tasks
Clients regularly describe me as proactive, structured, and "value-add beyond scope".
Proof
- Expert-Vetted (top 1% of Upwork talent), 100% Job Success, Top Rated Plus
- $500K+ earned across 55+ contracts, with heavy repeat and long-term work
- Anchor engagements include multi-year operations leadership and executive dashboard builds
You're likely a fit if you're thinking:
→ "We're scaling and everything lives in people's heads."
→ "We bought ClickUp/Monday/Smartsheet but adoption is weak."
→ "We need SOPs, dashboards, and accountability without bureaucracy."
→ "We want automation, but our processes aren't stable yet."
→ "We want to use GenAI, but we're not ready (data, workflows, governance)."
What changes after we work together:
→ A weekly execution cadence leadership actually follows
→ Tools become the system of record, not a dumping ground
→ SOPs that cut rework and onboarding time
→ Dashboards that show what matters, not noise
→ AI layered onto stable workflows, not chaos
I also offer professional mentoring for founders and leaders in execution planning, prioritization, stakeholder management, delegation, and decision-making under ambiguity.
Often hired for: operations consultant · business process consultant · PMO setup · governance · SOP development · process documentation · workflow optimization · workflow automation · change management · user adoption · ClickUp · Monday · Asana · Wrike · Smartsheet · Jira · Zapier · Make · Power Automate · Microsoft 365 · SharePoint · Power Apps · Google Workspace · Google Sheets · Apps Script · KPI dashboards · Power BI · Looker Studio · AI readiness · GenAI readiness
To get a straight answer fast, tell me:
→ what you want to achieve in the next 90 days
→ what's currently breaking in execution (process, people, tools, or reporting)
I'll tell you plainly what I'd fix first, and why.
Process Optimization
Business Process Management
Data Analysis
Digital Project Management
Business Analysis
Project Management Office
ClickUp
Project Management Professional
Lucidchart
Asana
Automated Workflow
Management Consulting
Organizational Design & Effectiveness
Project Workflows
Zapier
Navin M.
Guwahati, India
$10/hr
4.9
5,964 jobs
With 25+ years of business and technology experience, I help founders and growing businesses implement practical AI systems that improve execution, eliminate bottlenecks, and accelerate scalable growth.
I specialize in helping businesses leverage AI beyond the hype - focusing on practical implementation that delivers measurable business outcomes.
I work at the intersection of:
* AI Consulting
* AI Strategy
* AI Automation
* Workflow Automation
* Business Process Automation
* CRM Automation
* Sales Automation
* Operational Efficiency Systems
I help businesses:
* Reduce operational bottlenecks
* Improve team productivity
* Automate repetitive workflows
* Improve lead management and follow-up
* Accelerate execution
* Enhance decision-making
* Scale more efficiently
Over the years, I’ve worked across business operations, technology, branding, growth, process optimization, and digital transformation - giving me a practical understanding of how businesses operate in the real world.
My focus today is simple:
Not AI for hype.
Not unnecessary complexity.
But practical AI systems that create real operational and commercial impact.
I work with founders, startups, agencies, and SMEs looking to integrate AI into operations, communication, CRM, sales, and growth workflows.
My approach bridges the gap between strategy and execution.
Strategy ↔️ Systems ↔️ Execution ↔️ Growth
Always open to meaningful conversations around AI transformation, workflow automation, CRM optimization, and scalable growth.
AI Consulting
AI Governance
AI Data Analytics
AI Implementation
AI Development
CRM Automation
Automation
Artificial Intelligence
Machine Learning
API Integration
ChatGPT API Integration
AI Agent Development
Large Language Model
Prompt Engineering
Generative AI Prompt
AI Model Training Prompt
Zoho CRM
CRM Software
Business Analysis
Business Process Reengineering
Alvis L.
Bangalore, India
$98/hr
5.0
162 jobs
🥇 Expert-Vetted Freelancer (Top 1% on Upwork)
🎯 Exploratory Executive Strategy Call
I’m Alvis Lazarus, a Supply Chain & Operations Consultant specializing in end-to-end supply chain transformation, delivering EBITDA improvement, working capital optimization, and scalable, automation-led operations across global environments..
My approach focuses on building practical, scalable, and efficient operating models—ensuring that systems are not only well-designed but also implementable and sustainable.
I have delivered 250+ projects across Asia-Pacific, US, Europe, and the Middle East, driving over $350M+ in measurable value creation through cost optimization, efficiency improvements, and supply chain transformation. My work typically focuses on improving margins, freeing up working capital, and building resilient, high-performance operating models aligned with growth.
I hold a management degree from IIM Calcutta and am currently pursuing a Doctorate in Artificial Intelligence and Machine Learning from Walsh College, USA. I am also a certified Lean Six Sigma Master Black Belt.
I have worked extensively across sectors including Retail, E-commerce, CPG, FMCG, F&B, Textile, along with Automotive, Pharma, Healthcare, Manufacturing, and others.
Core Capabilities
Supply Chain Strategy & Network Design
Building supply chains from the ground up, aligned to go-to-market strategy
Network planning, distribution design, and supply-demand alignment
Inventory strategy, demand forecasting, and replenishment models
Distribution center capacity planning and space forecasting
Deep hands-on expertise in warehouse and supply chain simulation using AnyLogic, FlexSim, Arena, Simul8 and other discrete-event simulation tools.
Software and platform selection (ERP, WMS, demand planning & forecasting tools)
Strong grounding in structured frameworks such as SCOR and value chain modelling
Warehousing Design & Optimization
End-to-end warehouse setup (greenfield & brownfield) excluding civil construction
Storage and layout design: racking systems, cantilever, floor storage, bins, mezzanine, yard design
Material handling equipment selection and flow design
Inventory right-sizing, slotting, and space utilization optimization
Workforce planning, productivity improvement, and safety design
WMS selection, implementation, and process alignment
Optimization of existing facilities to improve throughput, utilization, and OPEX efficiency
Logistics & Fulfilment Excellence
Logistics network design, routing, and scheduling optimization
International shipping frameworks and distribution models
Lead time reduction, cost optimization, and service level improvement
Reverse logistics and returns process design
Automation, AI & Process Excellence
Automating repetitive and rule-based workflows across planning, operations, and reporting
AI/ML-driven demand forecasting, decision intelligence, and process optimization
Workflow automation using APIs, system integrations, and tools such as Zapier
Intelligent order processing, notifications, and customer support workflows
Incorporating external signals (supplier reliability, port congestion, transit delays, traffic patterns) into planning models
Design and implementation of advanced warehouse automation, including dark warehouses (lights-out operations) using AGVs (Automated Guided Vehicles), AMRs (Autonomous Mobile Robots), robotic picking systems, and automated material handling equipment such as AS/RS, unmanned forklifts, and reach trucks
BPMN-based process design and continuous improvement using Lean Six Sigma
Global Sourcing & Procurement Operations
End-to-end global sourcing across multiple categories including electronics, toys, consumer goods, industrial products, and robotics systems, with strong experience in China sourcing ecosystems
Supplier identification, evaluation, negotiation, and pricing finalization
Managing complete sourcing lifecycle: product development alignment, quality checks at source, packaging standardization, and compliance
Extensive experience moving products across 20+ countries and multiple trade lanes (China → US, Europe, and other global markets)
Ownership of full international logistics lifecycle: origin handling, export processes, air/sea freight planning, and destination-side controls
Designing processes, SOPs, and KPIs across the entire value chain—from supplier to final warehouse delivery
Continuous optimization of cost, lead time, reliability, and operational efficiency across sourcing and distribution
Tools & Platforms
Hands-on experience across SAP (IBP, ECC, S/4HANA), Oracle, NetSuite, Odoo, Cin7, Netstock, Blue Yonder, o9 Solutions, Kinaxis (RapidResponse), Manhattan Associates, Infor, Zoho.
Supply Chain & Logistics
Management Consulting
Transportation & Warehousing
Process Flow Diagram
Process Improvement
Six Sigma
Supply Chain Management
Lean Manufacturing
Startup Consulting
Business Process Modeling
Warehouse Management
Supply Chain Modeling
Inventory Management
Nirupam B.
Pune, India
$70/hr
5.0
1 jobs
I help businesses build and scale operational systems that work reliably under growth and complexity.
Over the past 17+ years, I have led operations across supply chain, logistics, fulfillment, customer operations, and installation-led business environments in industries including e-commerce, furniture rental, and solar energy.
My work focuses on solving operational bottlenecks, improving execution reliability, optimizing workflows, and building scalable operational frameworks for growing businesses.
I can help with:
• Operations strategy & process optimization
• Supply chain & logistics operations
• Fulfillment & last-mile delivery systems
• Customer operations & execution workflows
• Operational audits & bottleneck identification
• Scaling operations from 0→1 and 1→10
• Workflow optimization & execution systems
• Cross-functional operational planning
I have experience managing multi-city operations, leading cross-functional teams, and improving operational efficiency in fast-paced, high-growth environments.
If your business is facing operational complexity, execution gaps, fulfillment challenges, or scaling inefficiencies, I’d be happy to help.
Business Operations
Process Improvement
Logistics Management
Warehouse Management
Inventory Management
Customer Experience
Lead Management
KPI Metric Development
Ecommerce
Order Fulfillment
Business Continuity Plan
Strategic Planning
Workforce Management
Startup Consulting
Business Consulting
Lean Consulting
Pricing Strategy Consulting
Management Consulting
Supply Chain Management
Deval P.
Ahmedabad, India
$15/hr
5.0
7 jobs
👷♂️ Experienced Process Engineer with 5+ years of experience in detailed engineering, process simulation, and equipment sizing, helping clients across manufacturing, chemicals, oil & gas, and utilities achieve safe, efficient, and cost-effective projects
✅ Proficient in:
🔹Process Flow Diagrams (PFDs), Piping & Instrumentation Diagrams (P&IDs), and Cause & Effect Diagrams 📊 – clear, accurate, and ready for execution.
🔹Performing precise material and energy balances ⚖️ to maximize efficiency and sustainability.
🔹Equipment sizing, selection, and hydraulic calculations for heat exchangers, pumps, pressure vessels, and control valves to ensure optimal performance and safety.
🔹Hydraulic calculations & line sizing ensuring reliable, safe, and standards-compliant design.
🔹Mastering industry-leading tools such as Aspen Hysys, Unisim, AutoCAD, and Salus 🖥 to deliver high-quality engineering solutions.
🔹Providing AutoCAD design and drafting services for developing PFD and P&ID diagrams , ensuring accuracy and clarity in process documentation.
🔹Piping & utility engineering, including specifications and BOQs, in compliance with international codes and standards.
🌟 Key Attributes:
🔹Detail-oriented and analytical with a knack for problem-solving.
🔹Strong communicator and team player who excels in collaborative environments.
🔹Always eager to learn and adapt to new challenges.
Process Optimization
Autodesk AutoCAD
Chemical Engineering
Process Engineering
Process Flow Diagram
Piping & Instrumentation Diagram
Aspen HYSYS
Engineering Design
Microsoft Excel
2D Drafting
Process Design
Plant Layout Design
Mechanical Design
Mechanical Engineering
Utility Design
Komal M.
Gurgaon, India
$20/hr
5.0
5 jobs
As businesses grow, operations become more complex. Priorities compete, projects lose momentum, communication breaks down, and founders spend more time coordinating work than driving growth.
I help startups, SaaS companies, and founder-led businesses bring structure to operations, improve project delivery, and build execution systems that keep teams aligned, accountable, and moving forward.
I am a PMP®-certified Business Operations & Project Management professional with 13+ years of experience supporting startups and founder-led businesses across the USA, India, UAE, Japan, and Brazil. I specialize in business operations, project delivery, operational workflows, and execution systems that help startups, SaaS businesses, and founder-led companies improve visibility, accountability, and predictable delivery.
🔹 Results I’ve delivered:
• Reduced missed deadlines by 40–60% after implementing structured delivery processes.
• Built and led 10+ distributed cross-functional teams
• Achieved 80% success rate in building delivery-ready engineering teams
• Implemented operational systems within 3–6 weeks
I typically step in when:
• Projects are slipping and no one owns delivery
• Teams are working, but output isn’t predictable
• Founders are stuck in day-to-day execution
• There’s no clear system for managing work, people, or priorities
🔹How I Help:
• Operational frameworks, workflows, SOPs, and execution systems
• Business operations & project delivery
• KPI dashboards, reporting, and operational cadence
• Team management, hiring, and accountability systems
• Cross-functional communication across founders, teams, and clients
• Process automation, workflow optimization, and AI-enabled operations
🔹Execution & Accountability:
I build practical operating systems that improve execution, strengthen accountability, and create visibility across teams so work gets completed consistently—not just planned.
🔹 Best fit:
• SaaS & technology businesses
• Founder-led businesses
• Digital agencies & service businesses
• Teams facing operational or delivery challenges
• Growing businesses building scalable operations
🔹 What Clients Say
"Komal didn't just manage tasks or meetings—she took ownership, built clear processes, documented workflows, and kept everything moving without constant reminders."
— Director, IT Services Company
"Her professionalism, clear communication, and proactive coordination ensured a smooth and timely software implementation. The training and support she provided significantly improved user adoption."
— Assistant General Manager, Enterprise Client
"Komal brings a rare combination of strategy, consulting, and project management. She is proactive, reliable, and consistently delivers with professionalism." — Founder, Technology Company
Whether you're a startup founder, SaaS business, or growing company facing execution gaps, delivery delays, operational bottlenecks, or unclear ownership, I can help you build the systems, processes, and accountability needed to deliver consistently and scale with confidence.
Project Management
Business Operations
Process Improvement
Digital Transformation
Strategic Planning
Team Management
Business Process Management
Go-to-Market Strategy
Research & Strategy
System Automation
Operational Planning
Automated Workflow
Program Management
Strategy
Team Alignment
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