Hire the best Operations Consultants

Check out Operations Consultants with the skills you need for your next job.
Clients rate Operations Consultants
Rating is 4.8 out of 5.
4.8/5
based on 1,143 client reviews
  • $16 hourly
    With over 12 years of experience as an Executive Assistant, it has made me the perfect candidate for any Virtual Assistant, WordPress Assistant, Receptionist, or Customer Service Job. Please see some of my skills below; Project Management Onboarding of customers or clients Calendar Management Email Management Customer Support or Ticketing ( Zendesk, OsTicket, Fresh Desk, and other ticketing system) Shopify Expert WordPress Expert- Building websites, Managing Content Email Marketing SEO Social Media Marketing Booking Travel Arrangements Receptionist / Answering calls Email Support/ Phone Support Live Chat Support Installing Scripts Research Filing for Lawyers or filling out forms Cliow Grow Clio Manage There is no limit to what I can do, I am also a fast learner. I am not interested in working for less than 10hrs per week.
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    Shopify
    Kajabi
    Business Operations
    Microsoft Word
    Scheduling
    Task Coordination
    Communications
    Administrative Support
    Email Marketing
    Project Management Professional
    Travel Planning
    Customer Service
    Legal
    WordPress
    HubSpot
  • $95 hourly
    I specialize in helping small and medium-sized businesses (SMBs) and their founders achieve their full potential and growth. My expertise revolves around the Entrepreneurial Operating System (EOS), a powerful framework that I leverage to structure the path to scalability and success for businesses. My Key services are: EOS Implementation: I excel in guiding businesses through the process of implementing EOS within their organizations. This involves assisting them in defining their vision, streamlining their operations, and aligning their teams to work towards their goals. Fractional COO : I offer part-time COO services tailored to the unique needs and budget constraints of SMBs. This involves optimizing operations, improving processes, and executing EOS strategies to drive growth. I prioritize building strong relationships with my clients, understanding their unique needs, and providing ongoing support as they implement EOS and work towards their goals. I focus on strategy, systems and people to sustainably grow enterprise value.
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    Business Planning & Strategy
    Business Modeling
    Business
    Business with 10-99 Employees
    EOS
    Management Consulting
    Finance & Accounting
    Business Operations
  • $181 hourly
    Are you an entrepreneur that wants to take it to the next level? 100% of my coaching clients have shared they are more clear, inspired and energized after working with me. Let me help you find your mojo! I am a Top Rated Plus Business Coach on Upwork with 100% satisfaction score, contact me today! ⚡︎I can help you if you are struggling with these challenges: ● "I have no idea on how to get started with my startup" ● "Life has been chaotic and I need to get clear on my direction " ● "I don't have the energy or motivation right now to grow my business" ● "I want to get to the next level and I am not sure how to get there" ● "I'm starting a new chapter in my life and I need someone to hold me accountable" ● "HELP! I'm overwhelmed and I don't know what to do next" I focus on working with entrepreneurs with startups or small businesses. The process: Who are you? You are the main factor in your success. Why should your business exist? A purpose. How do you do things? Something that makes you unique. What do you offer? Your product or service. All success revolves around the answers to these four questions. All failure comes from a lack of understanding these questions. This is my method. It does not matter if you are a startup or an existing business, this is the core of your work and journey. A client had dozens of business ideas, I helped him launch just one. A client stopped chasing 3 different startups and now is an executive in a new business. One client grew from 5 to 50 employees in just two years. Let's get on a call today! We can set up an initial zoom call in a free 30 min consultation and I will explain how my process will get you the results you are wanting. Best regards, Brian **If you’re interested in working with me hit the Invite Freelancer button and send me a short description about you and your project.
    vsuc_fltilesrefresh_TrophyIcon Operations
    Career Coaching
    Business Analysis
    Business Consulting
    Personal Development
    Business Plan
    Business Modeling
    Leadership Development
    Startup Company
    Startup Consulting
    Growth Strategy
    Innovation Strategy
    Business Coaching
    Entrepreneurship
    Business Development
    Life Coaching
  • $150 hourly
    👋 Welcome! I'm Shannon, your go-to No-Code Consultant specializing in ClickUp, Airtable, SmartSuite, Softr, and Noloco 🚀 With over 6 years of experience, I empower businesses to streamline operations using top no-code tools. My expertise spans multiple platforms, ensuring tailored solutions for your unique needs. 🏢 Industries I Serve: While I've worked extensively in Construction, Education, Digital Marketing, Law, Real Estate, Accounting, Coaching, Interior Design, Non-profits, Media Production, Social Media, AgTech, Travel, Publishing, and Manufacturing, my experience spans many other industries as well. My versatile skill set allows me to adapt to various business environments and deliver customized solutions. 🖱️ Verified ClickUp Consultant: Since 2020, I offer comprehensive ClickUp services to maximize your team's productivity. Custom templates and dashboards tailored to your business needs, ensuring efficient project management and tracking. Automations to streamline repetitive tasks and enhance workflow efficiency. In-depth training sessions to onboard your team and ensure they are well-versed with ClickUp’s functionalities. Workspace configuration to optimize collaboration and project tracking. Process documentation to ensure consistency and clarity across your team. 🌬️ Airtable Service Partner: As a Certified Airtable Partner, I deliver robust solutions to streamline your workflows. Develop intricate databases tailored to your specific business processes. Utilize Airtable’s automation features to save time and reduce errors by automating repetitive tasks. Seamlessly integrate Airtable with tools like Softr, Fillout, Zapier, and Make to enhance functionality and connectivity. Design and implement custom interfaces to improve data visualization and user interaction. Provide continuous support to adapt and evolve your Airtable systems as your business grows. 🧠 SmartSuite Partner: As a Certified Partner Consultant of SmartSuite, I provide expert services to optimize your business operations. Offer expert advice and training sessions to ensure effective use of SmartSuite. Seamlessly integrate SmartSuite into your existing systems, ensuring smooth transitions. Connect SmartSuite with other tools to create a cohesive and efficient workflow. 💻 Softr Expert: Certified Softr Expert specializing in creating user-friendly and functional solutions. Develop bespoke dashboards and portals tailored to your business needs. Integrate Softr with other tools to add advanced features and improve user experience. 💪 Noloco Expert: Recently certified, I excel in creating custom web solutions and integrations. Build tailored web applications to meet your specific business requirements. Connect Noloco with platforms like Google Sheets, SmartSuite, and Airtable to streamline data management and workflows. Develop intuitive client portals and CRM systems to enhance customer interactions and data management. 🐝 Hive Certified Partner: Delivering advanced project management solutions with Hive. Optimize and automate your workflows to improve efficiency. Integrate Hive with essential tools like Zapier and Make for enhanced functionality. 🟡 Notion Expertise: Extensive experience in Notion includes database design, workflow automation, custom template development, and tool integrations. 🌟 Additional Software Expertise: Certified in Asana, Zapier, and Monday, I also excel in no-code portal tools like Softr.io, EasyPortal, Noloco, and Stacker. My skills extend to business management systems and CRM platforms, ensuring comprehensive software proficiency. 💼 Our Agency - SMV Virtual Consulting: Top-rated Upwork agency specializing in no-code system implementation and operational support. Certified in ClickUp, Monday.com, Airtable, SmartSuite, Asana, Hive, Noloco, Softr, and Zapier, ranking in the top 3% of all agencies. 💼 Business Support Services: Offering comprehensive business support services including Virtual Assistants, Project Managers, and Operations Managers. We foster long-term client relationships based on trust and exceptional support. ✨ Client Success Story: Virtual Legal Clinic ✨ Check out this inspiring journey of launching a one-of-a-kind virtual legal clinic using Airtable, Softr, and Fillout. We developed a system managing over 2,000 applicants, significantly surpassing their typical capacity. Client Feedback: "We started with a rush buildout of an Airtable database that morphed into adding multiple software integrations like Softr, Fillout, and Twilio. Shannon was integral to our startup and ongoing IT needs. Always available and willing to go the extra ten miles." 🚀 Let's Connect: Need help with ClickUp, Airtable, SmartSuite, or any other specialized tool? Schedule a free 30-minute Discovery Call to discuss how we can boost your business operations. Let's make things happen together! 💻
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    No-Code Development
    Zapier
    Automation
    Airtable
    ClickUp
    Task Automation
    Task Coordination
    Virtual Assistance
    Business Operations
    Business Consulting
    System Automation
    Project Management Support
    Process Improvement
    Automated Workflow
  • $45 hourly
    Your strategy is only as good as your ability to articulate it. If you're great at running your business but find certain areas lacking in organization, I'm here to help!🎯 My purpose is to bring ORDER and EFFICIENCY to your world. Think of me as your go-to person for putting everything in its right place; from streamlining your operational processes for growth, to expertly managing your projects and teams - I've got you covered. I'm all about creating straightforward, easy-to-implement strategies and systems that make your life easier. What can I do for you ? 1. OPERATIONAL SYSTEMS AND PROCESSES. ✔ Establish and document optimal systems and processes for scaling your business operations. ✔ Assist in streamlining operations and day-to-day tasks. ✔ Boost productivity and amplify profits in your business. 2. PROJECT AND TEAMS MANAGEMENT ✔ Lead projects and teams from start to finish. ✔ Oversee planning, execution, and finalisation of projects. ✔ Employ Lean Agile methodologies for heightened efficiency. ✔Guarantee swifter and more effective project completions. My enthusiasm for organization, continuous learning, and strategic thinking makes me the perfect partner for your growing business needs 📈 IMPORTANT: If you've got a task, project or team that you can't seem to get off the ground, just send me a message and let’s explore how I can assist you in getting it done FASTER and BETTER. ✅ I always make sure my clients are fully satisfied. ✅ I use Lean Agile methodologies to ensure no time is wasted. ✅ I can navigate through complex challenges with ease and require minimal oversight to deliver impactful solutions. ✅ I work at a high pace and I will provide you access to my projects/tasks dashboard so you can keep on track of timelines and status. ✅ I have experience working with different productivity systems such as Sheets, Excel, Notion, Trello, Monday, Slack, Power BI, Zapier, Google Suite, Microsoft Suite, ChatGPT prompting, among other AI tools
    vsuc_fltilesrefresh_TrophyIcon Operations
    Research & Strategy
    Customer Relationship Management
    Business Operations
    Virtual Assistance
    Service Blueprinting
    Social Media Management
    ChatGPT Prompt
    Zapier
    Slack
    Asana
    Notion
    Administrative Support
    Project Management
  • $55 hourly
    Hello! I’m Sam, a passionate Process Engineer and Program Manager with a decade of proven experience in driving operational excellence across diverse sectors, including construction, technology, and telecommunications. My expertise lies in streamlining processes, enhancing cross-functional communication, and implementing automation to boost efficiency and uncover hidden revenue streams. With a strong foundation in financial analysis, project management, and change management, I excel at transforming challenges into profitable opportunities. Collaborating closely with clients, I strive to understand their unique needs, delivering customized, impactful solutions that align with their business goals. Areas of Expertise: Process Optimization & Automation Financial Analysis & Revenue Assurance Change Management & Communication Strategy Project & Program Management Cross-functional Collaboration & Team Leadership Strategic Planning & Implementation Ideal Projects and Clients: I am on the lookout for forward-thinking business owners, who are seeking to elevate their operational efficiencies and profitability. My ideal projects involve: Operational Process Optimization Implementation of Automation Tools Project Management and Organization Improvements Revenue Stream Identification and Maximization Strategic Business Development Consulting
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    Program Management
    Process Engineering
    Financial Analysis
    Revenue Management
    Construction
    Communications
    Lucidchart
    Microsoft Visio
    Project Management
    ClickUp
    Change Management
    Automation
    Root Cause Analysis
    Microsoft Excel
    Process Optimization
  • $93 hourly
    Dynamic and growth-driven Operations leader with extensive experience in early-stage startups and SMEs, driving operational excellence and high-impact growth. Expert in strategic planning, team leadership, and project execution, with a focus on efficiency and scalability. Demonstrated track record in building operational frameworks, managing diverse teams, and delivering business objectives in high-growth environments. 📈 6+ years as a former management consultant IBM Global Business Services | 📈 10+ years as a Operations Lead/COO for early-stage startups | 🎓 MBA from University of Michigan Ross '13, MsC Entrepreneurship from Falmouth University '22 | 📈 Deep experience in business process definition and implementation ✅ 5 Star Feedback ⭐⭐⭐⭐⭐ Direct feedback from clients: * Patrick is an operations and execution machine! He has consistently demonstrated an interesting blend of a relentless focus on execution with efficiency for his own work and the team’s while cultivating the team’s growth * Patrick is a person with extreme efficiency, and a Do Now attitude. He is on top of his game, it is hard to grasp how much he can give you extra when most of the time he is over-delivering * Before you came along, I had to spend a lot of time on recruitment and it was making it difficult for me to take care of CEO-type responsibilities. Keep up the excellent work * Patrick's communication, availability, and efficiency are unmatched among freelancers I have worked with. He has a keen business acumen and the ability to think from the perspective of the business owner My philosophy: Holistic in execution, continuous improvement through data, servant leader to the team. Key skills: * Revenue Operations / RevOps (Hubspot Academy RevOps Bootcamp Certified) * Leadership and Team Management * Business Operational Expertise and Operational Frameworks * Strategic Planning * Process Improvement and Automation (Airtable Builder Certified, Make Certified, Zapier) * Agile Project Management (ClickUp Certified, Asana Workflow Specialist Certified, Jira, Trello) * Data Analytics (Advanced SQL Certified, Excel/Google Sheets, PowerBI) * Financial Management, Modeling, and Accounting (Xero Certified, QuickBooks) * Recruitment and Performance Management (Zoho, Greenhouse, Recruitee) Key industries: * B2B and B2C Technology / Software / SaaS * B2B Financial services / fintech Interest: * I am especially interested in contributing to startups/growing enterprises with tech-based products/services based on my project management and analytical skills, management consulting expertise, and MBA acumen. * Serving as a mentor for early-stage entrepreneurs for more than 10+ years Location: * Based in the UK / GMT
    vsuc_fltilesrefresh_TrophyIcon Operations
    Business Process Modeling
    HubSpot
    Business Process Automation
    Business Management
    Customer Relationship Management
    Business Process Management
    Zoho CRM
    Strategy
    Organizational Plan
    Team Building
    Business Operations
  • $150 hourly
    Operations Leader with over 15 years of experience providing operational strategy, process optimization, team leadership and workflow automation. I work with clients to provide scalable, customized solutions. Access top-tier executive expertise without the full-time commitment. My fractional COO and Chief of Staff services provide strategic leadership and operational excellence on a flexible basis, empowering your business to thrive in a dynamic marketplace. With a unique blend of skills in operations, customer experience, strategic planning and revenue growth I bring a well-rounded and dynamic perspective to any endeavor, with a knack for taking the helm and bringing the team together. As your fractional Chief Operating Officer of Chief of Staff I can support you in the following services: 🔄 Process Design and Improvement: Streamline your operations and enhance productivity and profit 🌟 Leadership Development and Coaching: Foster a culture of leadership excellence within your organization. 🗺️ Strategic Planning: I help clients chart a course towards growth and competitive advantage. 🤝 Recruiting and Hiring: My recruiting and hiring services are tailored to match your organizational needs with exceptional professionals.
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    Insurance Agency Operations
    Staff Development
    Continuous Improvement
    Training & Development
    Process Optimization
    Business Coaching
    Zendesk
    Customer Experience
    Lean Consulting
    Data Analysis
    Business Transformation
    Strategic Planning
    Business Operations
    Change Management
  • $95 hourly
    I support businesses in executing their strategic and operational goals and workflow automation in order to achieve their overall vision in the easiest way possible. Super funnel creator and automation expert. Specializing in funnel and CRM automation and optimization. There is not a problem that can't be solved if you have the right creative mind dedicated to it! You know the feeling when you match up with an ABSOLUTE SUPERSTAR and your entire life and business becomes easier....That's me!💯  There is nothing better than having THE FREELANCER that can truly do it all! A one-stop shop for all your business needs! I help growing businesses build strategies and processes to accelerate their business, be intentional in their activities, automate their workflow, optimize their technology and connect with their audience. This can be anything from hiring, training, processes, SMM, technology implementation, goal setting, plus much more! I work with my clients to understand where their roadblocks are and create systems to overcome them, quickly! You need to focus on the ideas that generate money in your business. I do everything else to make your business run smoothly. I make your ideas come to reality so that you can run a more profitable and innovative business. As an entrepreneur, you usually have millions of ideas but never the time or attention to get that stuff DONE! Everyone needs someone they can trust. Someone they can offload literally ANYTHING onto and know that it will be done (and done right). No hand-holding, no time wasted with 1,000,000 revisions. Just DONE RIGHT! I work with business owners to make their ideas a reality! Once it's in my hands, it will be brought to life efficiently and successfully! I am a resourceful and versatile contractor with great experience supporting business growth and development. I strategize and problem-solve to ensure your business is running and growing smoothly. From administrative support and SMM through to online business management, hiring, and building operational efficiency, I use my entrepreneurial background and strong business acumen to help you grow your business. There isn't a technology I haven't mastered, a problem I haven't been able to solve, and a role I haven't loved! If you are looking for someone that you can throw ANYTHING to with absolute confidence, I am your person! A few technologies/systems that I have worked with (there are probably more that I haven't thought of yet). EMAIL/CRM: ActiveCampaing, InfusionSoft, AWebber, Kajabi, ConvertKit, MailChimp, Systeme.io, Close.io, HubSpot PROJECT MANAGEMENT/CRM: Trello, Monday.com, Slack, HubSpot MESSAGING/SUPPORT: Slack, Voxer, WhatsApp, ZenDesk MICROSOFT: Word, Outlook, Excel (expert), PowerPoint EDITING/SMM/GRAPHICS: Canva, Adobe Suite (Audition, Photoshop, Illustrator, InDesign, Premier, After Effects), DEVELOPMENT: WordPress, Systeme.io, Shopify, ClickFunnels, Squarespace, ClickFunnels, ThriveCart, SamCart, Zapier (expert), LeadPages, Swipepages, Converdy, WooCommerce, Shopify, Kajabi, Typeform, AfterShip, ShipStation, Interact SCHEDULING: Calendly, Acuity GSUITE: Sheets, Docs, Shared Drive, Drive File
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    Typeform
    Zapier
    Zendesk
    ClickFunnels
    Automation
    WordPress
    ActiveCampaign
    Executive Coaching
    Marketing Operations & Workflow
    Business Management
    Business Consulting
    Customer Service
    Business Operations
  • $25 hourly
    "Look forward, and further." Freelancer for 14 years. Worked with different niches providing administrative assistance, client support, virtual support, operations, project management, and marketing. Basic to advanced skills in: ▪ WordPress, Teachable, InvestorCarrot, Elementor, Squarespace ▪ Invoca, Typeform, Mailchimp, Drip, AWeber ▪ Meetup, BiggerPockets, Eventbrite ▪ ClickUp, NetSuite, Trello, Asana, Podio, Atlassian JIRA, ApolloHQ, HighRiseHQ, Basecamp, Hubspot, OnePage CRM, Basecamp ▪ Intercom, Helpscout, Zendesk, WHMCS, WP Engine, EasyWP, Ringba ▪ WooCommerce, Magento, Zen Cart, Shopify ▪ FMLS, DocuSign, Mojo, CallRail, ClickSend ▪ G Suite, Google Domains, ▪ Stripe, ClickBank, PayPal ▪ TriNet, Wizehire, WhenIWork ▪ Slack, Zoom, GoogleMeet, Hatch, Calendly, Microsoft Teams ▪ LinkedIn, Instagram Professional, Facebook Business, Linktree ▪ Canva, GIMP, Office 365, Keynote, Pages, Excel, Powerpoint CEO of 6 furbabies, mom fur of 62 pawsome rescues, guardian of Aspin paws. 🐕 Co-founder of Casa Henry - Aspin Rescue. A few of the certifications earned: • Work Smarter, Not Harder: Time Management for Personal & Professional Productivity by University of California, Irvine on Coursera • Project Management: The Basics for Success by the University of California, Irvine on Coursera • Finance for Non-Financial Professionals by the University of California, Irvine on Coursera • Communication in the 21st Century Workplace by the University of California, Irvine on Coursera P.S. I can help you build your Knowledge Base (even write your first help articles). Feel free to chat. tinyurl.com/katehelps tinyurl.com/katewrite tinyurl.com/katearticles tinyurl.com/kateshopify tinyurl.com/katewix tinyurl.com/katebeaverbuilder tinyurl.com/kateTagManager tinyurl.com/kateGenPress tinyurl.com/katetypo3 Speedtest 1: Download 202.21 Upload 165.06 speedtest.net/result/13294680734.png Speedtest 2: Download 60.26 Upload 64.85 speedtest.net/result/13294423306.png
    vsuc_fltilesrefresh_TrophyIcon Operations
    Click-to-Call
    Performance Marketing
    ClickUp
    Pay Per Click Advertising
    Asana
    Administrative Support
    Email Communication
    Project Scheduling
    Customer Support
    Trello
    Business Operations
    Phone Communication
    Lead Generation
    Intercom
    Email Support
  • $75 hourly
    Certified Smartsheet Solutions Consultant with 7 years of extensive Smartsheet experience. I help re-design inefficient work processes and build efficient and automated solutions that help your team work better and faster, reduce human error, reduce redundant tasks, control user visibility and access, and provide visibility and metrics to aid in effective decision-making. These solutions include designing and building the following: • Custom data dashboards • Reports • Calendars, Gantt charts • Automated alerts, approvals, workflows • Intake forms (with conditional logic) • Complex sheet formulas • Premium apps (Dynamic View, WorkApps, Calendar, Pivot, Calendar, DataShuttle, Control Center)
    vsuc_fltilesrefresh_TrophyIcon Operations
    Microsoft Outlook
    Google Docs
    Excel Formula
    Process Improvement
    Business Operations
    Automation
    Smartsheet
    Microsoft PowerPoint
    Microsoft Word
    Microsoft SharePoint
    Microsoft Excel
  • $60 hourly
    My clients verbatim "Ilesha's professionalism, warmth, and problem-solving competence makes her a strong candidate for anyone seeking her skills." "Ilesha is a lovely human who was always a pleasure to work with. She was consistent and efficient. She was good at finding potential issues and coming up with solutions. Her work was conscientious and thorough. I cannot recommend her highly enough!!" Hire me, who will be equally committed to your success as you are! Hey, my name is Ilesha, and I am an Online Business Manager, supporting business owners towards reaching their goals and scaling-up their businesses, with Tech, Operations, Administration, and Project Management. I am a self-motivated individual who has been consistently delivering process enhancements with exponentially growing efficiency. With over 7+ years of experience and 50+ projects completed I’m a Top Rated Plus representing the top 3% of performers on Upwork. Here is why: Just think of me as your in-house COO (Chief Operations Officer) or even your second BRAIN! I assist you in digitally organizing your business by building a solid foundation that operates efficiently and effectively for sustainable growth. My skills include supporting the CEO and building robust systems and processes for your online business operations, coordination of projects from conception to completion, giving you more time to do what you love doing at your business. What sets me apart? The sea of 3 Cs- calm, curious, and confident. I am someone who is resourceful and intuitively knows when to try to “figure things out” on your own and also when to ask for help. I’m adept at collaborating with cross-functional teams and building trusted relationships with clients and stakeholders. I possess written/verbal communication, engagement, and problem-solving skills with strong knowledge of various cultures/regional standards. As a result, I have been delivering enhanced project efficiency, on time and within budgets. It's fun to solve problems and shape businesses. The more complex the challenge, the higher the motivation to overcome it. Some more testimonials: “It was a privilege spending precious hours learning from her precise intellect and awareness of what 'works' in reality!” - Spiritual Teacher “I could completely trust her to represent our company professionally with our clients and make sure what needed to get done, got done." - CEO, Government Contract Consulting Firm “Hiring Ilesha is a no-brainer.” - Online Speaker and Crypto Expert “She is the ultimate professional and has wide range of skillsets that can lend a hand to various problem-solving exercises.” - CEO, Advertising Agency Here's how I can support you: -- Fractional COO / Integrator: partnering with you to keep your entire company on track. Becoming the ying to your yang - keeping you focused on the business goals that will help you truly scale up. -- Project management: Naturally wired for processes, procedures, and project planning. My superpower is my ability to work with people in order to make sure that everything gets done well and on time. -- Online Business Manager: Managing the day-to-day operations and handling multiple projects at the same time while knowing which ones to prioritize first. Creating workable SOPs and checklists that keep a virtual team running efficiently. I enjoy creating bespoke solutions that fit your business model. I invite you to have a Coffee Chat and use my experience and knowledge to build a specialised solution for your business.
    vsuc_fltilesrefresh_TrophyIcon Operations
    Recruiting
    Staff Recruitment & Management
    Business Operations
    Marketing Operations & Workflow
    Leadership Skills
    People Management
    Team Alignment
    Project Management Professional
    Agile Project Management
    Digital Project Management
    Project Plans
    Team Management
    Project Timelines
  • $45 hourly
    We are your team of experts. Staats Solutions, a leading Virtual Operations Management Company, is the secret tool successful real estate professionals use to support their business across the US. Our dedicated team provides you with everything you need to set-up, maintain, and grow your real estate business. We take your ideas, challenges and goals to heart, and provide the best possible solutions to fit your current and future needs. Each client job is treated with an extreme attention to detail, whether its setting up systems, managing projects, or coordinating transactions. As owner of Staats Solutions, I have a variety of experience relating to real estate management, including over 10 years of experience as an operations manager for a Los Angeles brokerage. I have opened several successful businesses and franchises across the U.S. My team is comprised of talented professionals with a wide range of skills and experience. We love what we do, and we do it with passion. You name it and we can do it, lets make you successful and organized!
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    Database Administration
    Database Management
    Intuit QuickBooks
    Business Operations
    Operating Systems Development
    Customer Service
    Social Media Management
  • $29 hourly
    Dear Potential Client, With over 15 years of experience in IT project management, I have supported large companies and start-ups in app and website development, ERP implementations, scheduling and forecasting systems, and AI and Knowledge Management software development. My experience also includes shop floor automation and logistic cost reduction projects that have resulted in significant annual savings. I have a proven track record of successfully leading cross-functional teams and driving projects to completion. My skill set includes problem-solving, negotiation, critical thinking, time management, scheduling, communication, team management, effective meeting management, collaboration, and product launches. My computer science and engineering education, master's degree in Artificial Intelligence, and MBA from EGADE Business School give me a unique perspective on product management and the ability to analyze data, interpret market trends, and make data-driven decisions. After finishing my MBA in global business, I developed new skills working on international projects with worldwide collaborators and customers. I have focused on multiple software development and implementation projects for small companies. I have also served clients in digital marketing, business strategy, and financial/budget analysis. Thank you for reviewing and considering my profile. I am looking forward to the opportunity to bring my skills and experience to your and would be happy to discuss how I can contribute to your team. Sincerely, Jose
    vsuc_fltilesrefresh_TrophyIcon Operations
    Business Operations
    Scheduling
    Statistics
    Data Analysis
    English to Spanish Translation
    System Deployment
    Business Management
    Program Management
    Project Scheduling
    Project Management
    Machine Learning
    Critical Thinking Skills
  • $45 hourly
    Morgan Lett is a highly skilled Operations Specialist, Systems Consultant, and Online Business Manager based in Atlanta, Georgia. Morgan is dedicated to creating sustainable, scalable solutions, systems, and strategies that keep businesses profitable and thriving. As a certified professional in Project Management and Revenue Operations, Morgan has the knowledge, expertise, and business mindset to help clients achieve their goals in simple, effective, and highly-profitable ways. Morgan's specialities are: ⭐ Process Improvement, Process Automation, Systems Development, Systems Integration, Business Planning and Management, Project Management, Operations Management, Operational Support Morgan is skilled in the following softwares and systems: ⭐HubSpot, ClickUp, ConvertKit, Mailchimp, Asana, Trello, Kajabi, Microsoft Office Suite, Google Workspace, and more Please message Morgan directly if you have questions or are interested in her services. Thank you! ☺️
    vsuc_fltilesrefresh_TrophyIcon Operations
    Content Planning
    Article Writing
    Content Development
    Content Writing
    Proofreading
    Executive Support
    Customer Relationship Management
    System Automation
    Employee Onboarding
    Customer Onboarding
    Operations Management Software
    Business Operations
    Project Management
    Email Copywriting
  • $175 hourly
    As an Upwork Top Rated Plus consultant with a 100% job success score, I draw on significant global, strategic, and startup leadership to optimize processes and scale operations as companies expand domestically and around the globe. My proven ability to assemble and lead cross-functional teams, and unique blend of business process, executive management, and technical expertise have been instrumental in optimizing operations, delivering large, complex enterprise projects, and scaling operations globally. PROJECT MANAGEMENT & SYSTEMS IMPLEMENTATION TOOLS EXPERIENCE ✓ Jira ✓ Smartsheet ✓ Asana ✓ Monday ✓ Clickup ✓ Rippling ✓ Power BI INDUSTRY EXPERIENCE ✓ Financial Services ✓ Media & Entertainment ✓ Oil & Gas ✓ Medical ✓ Government including FedRAMP & Nonprofits ✓ eCommerce ✓ Online Dating ✓ Telecom ✓ Technology & Startups OPERATIONAL EXCELLENCE ✓ Overhauled software project management practices at a major oil drilling technology firm, bringing predictability and standardization to the process ✓ Defined and oversaw the implementation of significant automation of business processes, allowing a major infusion clinic chain to scale ✓ Led analysis and built business case to extend US teams, processes, and systems to Latin American television channel operations, saving millions. ✓ Consolidated and standardized processes and technology platforms across Facilities, IT, Broadcast, Travel, and Vendor Management after $1.5B acquisition ✓ Successfully scaled operations in US and Internationally for venture-funded technology start-up company ✓ Implemented systems, processes, and teams to support International expansion for a global broadcaster ✓ Tapped into global talent pools to expand the software development capability for a financial services firm ✓ Prevented millions of dollars in duplicate effort through collaboration and software reuse. ✓ Built and led an India-based technology team in a highly structured CMMi Level 5 process environment. PORTFOLIO MANAGEMENT ✓ Implemented a PMO structure at a startup AI-first eCommerce company, providing governance over the complete company project portfolio, aligning the integration, optimization, and transformation portfolios with its strategic plan, and partnering with all functional teams to provide the coordination, consolidation, and best practices to deliver business change through projects. ✓ Built the International PMO for a major media company and implemented governance to review, approve, prioritize, and strategically oversee the International operations project portfolio Instituted standard metrics, operational scorecards, and playbooks ✓ Developed and drove strategic technology roadmaps ✓ Established regular cross-organization touchpoints to ensure information flow and best practices between organizational silos ✓ Partnered with corporate finance to develop comprehensive budget planning tools ✓ Led the process for project capital expenditure reporting IMPLEMENTATION & CHANGE MANAGEMENT ✓ Led the end-to-end technology delivery for a global HR transformation, including technical design, build, test, deployment, integrations, and data conversion  ✓ Established and nurtured strong relationships with executives, stakeholders, and suppliers across the organization and around the globe in highly-matrixed environments ✓ Ensured 360 degree organizational readiness as critical component of transformational project lifecycles ✓ Realigned television channel operations globally to realize $5M in improved annual cash flow ✓ International integration workstream lead for $15B acquisition ✓ Integrated $66M Singapore-based broadcaster acquisition, stabilizing and standardizing operations TECHNOLOGY INNOVATION ✓ Introduced innovative, cloud-based broadcast technology solutions to transform and scale operations ✓ Developed the industry-first Income Management Monitoring suite of financial services tools targeted toward retirees. ✓ Delivered the first private-sector integration with the US Social Security Administration through the government’s eGov initiative. ✓ Championed the use of collaboration tools and promoted best practices for global teamwork ✓ Early adopter of new technologies, frequently partnering with sister organizations to extend their solutions ✓ Submitted “Research Reporting Narrative Automation” invention disclosure for US Patent consideration
    vsuc_fltilesrefresh_TrophyIcon Operations
    FedRAMP
    Business Operations
    Project Management
    Post-Merger Integration
    Marketing Operations & Workflow
    Product Management
    Project Portfolio Management
    Program Management
    Project Management Office
    Business IT Alignment
    Digital Transformation
    HR & Business Services
    Media & Entertainment
    Budget Management
  • $200 hourly
    ✅Supporting Fortune 500 and Enterprise clients worldwide with the capability to work on any timezone needed ✅Over 7 years of experience as a developer which helped me to become one of the expert freelancers in my field ✅+500 projects completed with a 100% Job Success Score I'm a certified Solution Architect, Developer and Infrastructure Engineer specialized in UiPath RPA and other automation tools. Do you want to get rid of boring tasks in your business and need someone that can be technical and also understand business needs? I'm your guy. Both my clients and I consider myself not only a problem solver but also a ‘guru’ in the tech space. For the past 7+ years I've been working in automating processes for clients ranging from startups to Fortune Global 500 companies and I help them save over 500k USD per year. Industries that I have worked in include but are not limited to finance, insurance, healthcare, retail, banking, media and many more. I have also had the opportunity to work on multiple occasions with the UiPath team on amazing projects, presenting at university lectures, creating custom components and organizing events. My services include: - Automation of Processes - Adopting and Integrating Tools in your Processes - Website and Mobile App development - Business Consulting What you should know about me is that I aspire to build the most reliable and optimized solutions based on the needs of my clients and I am able to adapt to other technologies if required. Sound like a fit? I think you might find it very interesting to have a chat.
    vsuc_fltilesrefresh_TrophyIcon Operations
    Business Consulting
    Process Optimization
    Microsoft Azure
    .NET Framework
    Business Operations
    IT Consultation
    Machine Learning
    Software Architecture & Design
    ASP.NET Core
    Robotic Process Automation
    Automation
    .NET Core
    UiPath
    React
    Microsoft SQL Server
  • $100 hourly
    Project Manager certified as a monday.com Master with more than 10 years of experience 🏆 I am obsessed with helping teams optimize their workflows and increase efficiency using monday.com. If you're looking for someone who can turn your work management app from "meh" 🫤 to "heck yeah!" 🥳, I'm your gal. Say goodbye to managing work with post-its, spreadsheets, processes that exist only in your head, and hunting down updates. I'll take the time to get to know your company’s needs, goals and projects then work my magic to create a work management plan that's tailored just for you. 💫 Workflows, CRMs, templates and deadlines? No problem. I got you covered. 💪 My goals: to create valuable, efficient systems that make businesses run like a dream 🎯 I’ll build or overhaul your tech stack to make communication and operations as smooth as butter. 🧑‍💻 Here’s a taste of what I can offer: ⚡ Set up and customize workspaces and seamless workflows that will make your workdays feel like a walk in the park (instead of a marathon through quicksand) ⚡ Develop custom automation and integration solutions that will save you time and reduce human error (because let's be real, we all make mistakes) ⚡ Define and document processes that streamline operations and increase efficiency so everyone gets more time to do skilled work ⚡ Provide training and support to your team so they can use monday.com like pros (no more "uh, how do I do this again?" moments) ⚡ Ongoing support and consulting to help you squeeze every last drop of awesomeness out of your work management system ⚡Manage all the nitty-gritty details your creative projects on a regular basis making sure they run like clockwork, giving you the chance to work on the business instead of in it ⚡On-time and on-budget delivery, with regular updates Why is it hard to find someone like me? 🤯 There’s one thing that sets me apart: I’ve worn many hats in my career and understand how to use the right tools to most effectively meet your needs. The stuff I create vastly improves the way organizations operate. Here are some results you can expect in our work together using monday.com:: ✅ 50% increase in productivity ✅ 26% more time on skilled work ✅ 55-75% reduction in emails to coordinate work ✅ 41% reduction in conference calls ✅ 5x faster to act on inbound requests This is what I love to do. To help you find calm in the chaos. 🧘 I get a thrill out of solving tricky problems with my intuition, experience and a touch of creativity ✨ Tired of the same old work management routine? Let’s find a new way to work. 🚀
    vsuc_fltilesrefresh_TrophyIcon Operations
    Training & Development
    CRM Automation
    Task Automation
    CRM Development
    Business Operations
    Project Management Software
    Business with 1-9 Employees
    Zapier
    Project Scheduling
    Make.com
    Project Workflows
    Project Management
    SaaS
    Process Improvement
    Digital Project Management
  • $100 hourly
    With 15+ successful Upwork projects and 14+ years of experience, I offer strategic and operational support in change management, helping organizations navigate complex transformation projects such as organizational restructuring, digital transformation, geographical expansion, mergers and acquisitions, strategic shifts, cultural change, and more. Drawing on my strong expertise in project management and consulting as well as the Prosci ADKAR Model, I am well-equipped to guide the timely, structured, and successful execution of change initiatives. I empower teams and individuals to effectively navigate and adapt to change by translating strategy into actionable steps, proactively identifying and solving inefficiencies, monitoring progress through relevant OKRs and KPIs, and supporting teams and individuals throughout the process. My dedication to driving continuous improvement and facilitating smooth transitions helped me achieve a 100% Job Success Score and a spot in the Top 1% of Upwork freelancers, with a strong track record that includes a wide variety of companies and industries. If you're looking for a committed and experienced change management professional, let’s connect to explore how I can help you achieve your goals!
    vsuc_fltilesrefresh_TrophyIcon Operations
    Program Management
    Digital Project Management
    Client Management
    Stakeholder Management
    Customer Service
    Team Management
    Communications
    Project Scheduling
    Project Plans
    Project Management Office
    Project Management
    Management Consulting
    Change Management
  • $215 hourly
    After 15 years of running a profitable e-commerce brand, Canopy Verde, I have returned to my consulting roots to help businesses grow. I built my accessories brand from scratch and achieved profitability by year 2. I’m a creative problem solver and brand strategist who can help companies make the most of their resources. I have helped subscription brands, B2B services, SaaS, B2C products, and consumer goods companies scale their businesses. As founder of Canopy Verde, I drive every aspect of the business including branding, sourcing, design, product development, sales, PR, and logistics. Prior to starting my own brand, I managed the accessories category at Fila, ran B2B marketing at American Express, and conducted in-depth analyses for clients across different industries at Bain. My background: Upwork Top Rated Plus (top 3% of professionals on the platform) Branding, sales and marketing, business development, and operations - 15 years running profitable handbag brand, Canopy Verde Management consulting - Bain + projects for Fila and Cole Haan B2B sales and marketing - American Express, clients in SaaS, tech, and retail 15+ years in design, sourcing, and product development 15+ years of industry experience in D2C, fashion, apparel, consumer goods, e-commerce Columbia MBA & Brown graduate (Phi Beta Kappa) Language skills - Mandarin and Cantonese Minority-owned Woman-owned I help growing businesses prioritize their goals and maximize their resources. If you are a startup or mid-size business, I can be your business coach, brand strategist, and fractional CMO. If you run an established business, I can identify areas of growth, improve organizational effectiveness, and provide data-backed recommendations. Here are examples of business challenges I have helped with: How do we launch a new product and get our startup off the ground? How do we create a branding and marketing strategy that will position the company for success? How can we streamline operations and improve efficiency & profitability? How do we compare to our competitors? As a management consultant, I can get up to speed quickly on an industry, gather data from various sources, and provide a comprehensive overview. I can also help with business plans, branding, and marketing strategies. I have advised companies from pre-launch startups to established brands like Fila and Club Monaco. Please get in touch if you would like samples of previous work or client referrals.
    vsuc_fltilesrefresh_TrophyIcon Operations
    Brand Strategy
    Financial Projection
    Product Development
    Startup Company
    Industry Research
    Competitive Analysis
    Branding & Marketing
    B2C Marketing
    B2B Marketing
    Sales & Marketing
    Business Plan
    Business Operations
    Management Consulting
    Growth Strategy
    Strategic Plan
  • $18 hourly
    🤝Are you ready to succeed and expand? 📊 10+ years experience as an Executive Assistant 📊 3+ years experience as a Virtual Assistant 📊 C-Level Assistant 📊 A+ Project Manager/Personal Executive 📊 Experience in Light Bookkeeping 🧑🏻‍🎓 Certified Lean Six Sigma Yellow Belt 🧑🏻‍🎓 Tony Robbins Business Mastery Certified I am the Donna to your Harvey, the Alfred to your Batman, the Jarvis to your Ironman, rest assured I will be your right hand. Let me know what you need, and I'll help you succeed. My skills include (but are not limited to): ✔️ Strategic Thinking ✔️ Report Analysis ✔️ Project Management ✔️ Calendar Management ✔️ Email Management (0 inbox policy) ✔️ ClickUp ✔️ Trello ✔️ Asana ✔️ Airtable
    vsuc_fltilesrefresh_TrophyIcon Operations
    Real Estate
    Lean Startup
    Six Sigma
    ClickUp
    Executive Support
    Business Development
    Project Management
    Administrative Support
    Light Bookkeeping
    Airtable
    Communications
    File Management
    Virtual Assistance
    Asana
    Light Project Management
  • $30 hourly
    Do you need help with: Take management off executive team’s plate Remove administrative tasks from employee workload Facilitate teamwork between multiple departments Communicate clearly top-down and bottom-up Manage client expectations Keep projects within scope and on target Manage timelines, hours, and deadlines Maximize efficiency Minimize cost Then you definitely need a Project manager! Highly skilled in process extraction & writing, managing projects, and implementing project management tools (ie,Asana and Trello). I help companies reduce cost with efficient project management & tools using tailored approaches based on resources (people & systems), communication, and process. Strategic consulting that provides value to the bottom line while developing people resources, ensuring lasting results. Treating cost savings like a treasure hunt within operations via resource deployment and process implementation. Recognizing and empowering existing resources, both people and systems. Keeping up with project tool updates and ideas. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅Resilience: Any issue that my Clients face, I attack them and find a SOLUTION. ✅Fluent in English ✅Native in Arabic ✅Great communication skills, detail-oriented. ✅Leadership skills ✅Team Leading ✅Project documentation ✅Resource allocation ✅Communication ✅Sales ✅Time managmenet and task distribution ✅Team Building ✅Leadership ✅Status reports ✅Coordinating meetings with different departments ✅Stratigic thinking ✅Budgeting, resource planning, project coordination ✅Dedicated ✅Quick Learner ✅Flexible Availability ✅Problem Solver ✅Your Go-to Person ✅Willingness to always learn and improve. *** Experienced in: Project management tools: ✅ Trello ✅ Trengo ✅ Clickup ✅ Asana Others: ✅ Slack ✅ Microsoft office suite ✅ Google Office suite ✅ Agile SCRUM ✅ Amazon Seller centre ✅ LightSpeed ✅ Freshdesk ✅ TrustedShops ✅ Trustpilot ✅ Siebel CRM ✅ WooCommerce ✅ Wordpress ✅ ShopifyDo you need help with: ✅ Siebel CRM ✅ WooCommerce ✅ Wordpress ✅ Shopify
    vsuc_fltilesrefresh_TrophyIcon Operations
    Project Management
    Business Process Management
    Business Process Automation
    Business Development
    Business Management
    AI Chatbot
    AI Consulting
    AI Agent Development
    Project Workflows
    Ecommerce
    Business Operations
    Research & Strategy
    Digital Strategy
    Project Timelines
    Milestones
  • $30 hourly
    Let’s Elevate Your Operations and Unlock the Full Potential of Your Business 🚀 🤹 Are you tired of juggling complex operational tasks? 🛑 Do inefficiencies hold back your company's growth? Let’s streamline your processes and clear the path to your success! 🌟 As a seasoned Operations and Project Management Expert, I excel in transforming complex challenges into efficient, cost-effective solutions that propel your business forward. How can I help you scale your business seamlessly? 🔄 Process Optimization & Automation 📄 Process Documentation 🛠️ Workspace Setup 📅 Project Management Tools I can implement to enhance your operations: 1️⃣ Project Management: ClickUp, Asana, Notion 2️⃣ Automation & Integration: Make.com, Zapier, Power Automate 3️⃣ Office Suites: Google Workspace, Microsoft 365 4️⃣ API Integration for custom solutions I am here to free you to focus solely on achieving your vision 🎯 Contact me today if you're ready to transform your business!
    vsuc_fltilesrefresh_TrophyIcon Operations
    Automated Workflow
    Business Operations
    Process Development
    Project Management
    Process Improvement
    Process Documentation
    Process Optimization
    System Automation
  • $90 hourly
    With over 8 years of freelancing and contracting experience, complemented by a robust 15+ years in remote work, I specialize in project management, operations, and product management. My career has been defined by a commitment to excellence, whether in leading teams, managing operations, or steering product development. As a proactive and independent professional, I’m adept at taking charge of projects requiring minimal direction to produce exceptional outcomes. My communication skills are top-notch, ensuring that all stakeholders are consistently updated through their preferred channels. Quality and exceeding expectations are my hallmarks. I pride myself on my ability to meet and surpass client goals, bringing innovative solutions and strategic insights to every project. Professional Titles Held: Fractional COO Senior Vice President, Product Management Senior Vice President, Operations Vice President, Operations Head of Operations Head of Agency & Client Operations Head of Ad Operations Sr Manager, Operations Sr Manager, Agency Operations Engineering Manager (Product Development) Key Skills: Project Management: Expert in leading complex projects from start to finish. Operations Management: Skilled in optimizing operational processes for maximum efficiency. Leadership: Strong experience in team development and mentorship. Communication: Excellent at keeping all parties informed and aligned. Specializations: Operations: Expertise in Supply Chain, Quality Assurance, Process Improvement, and more. Customer Service: Skills in CRM, Customer Experience, SLA Management, and more. eCommerce: Knowledgeable in Digital Marketing, SEO, PPC, and more. Agency Management: Experienced in Creative Strategy, Account Management, and more. Product Management: Proficient in developing product roadmaps, leading development teams, managing product lifecycle, crafting user stories, and acting as a Scrum Master. Tools Expertise: Asana Slack Jira Azure Aha! Microsoft Teams Google Workspace Hubstaff
    vsuc_fltilesrefresh_TrophyIcon Operations
    Amazon Plugin
    Advertising Strategy
    Growth Strategy
    Amazon FBA
    Business Operations
    Marketing Operations & Workflow
    Amazon Listing Optimization
    Business Strategy
  • $45 hourly
    With over 16 years of experience across industries as far-ranging and disparate as aircraft maintenance, ecommerce fulfillment, oil and gas, immigration law, healthcare, and education, among others, am proud to be entering a fourth year as a one-hundred-percent, location-independent consultant. I endeavor to continue to LEARN HARD and WORK HARDER! I have led multiple global organizations that range in size from 50 to 300 personnel and specialize in e-tail, e-commerce, and retail migration. I also have a 'traditional' logistics skillset, especially when it comes to aircraft operations, airframe logistics, project management, inventory control, and continuous process improvement. Bottom-line is that I produce high-quality work on time, on cost, and on spec and which is backed by not one, but TWO Lean Six Sigma Black Belt certifications (USAF and GE). I have a Bachelor of Science in Foreign Area Studies with a minor in Russian and general engineering as well as a Master of Science in Logistics Management. I completed all coursework for my MBA at Strathclyde Business School in Scotland in September 2019. I am a bibliophile and runner that is passionate about leadership, learning, management, think tanks, writing, politics, and current events. Thank you in advance for your time.
    vsuc_fltilesrefresh_TrophyIcon Operations
    Statistics
    Business Operations
    Economics
    Six Sigma
    Microsoft Word
    Report Writing
    Total Quality Management
    Microsoft Office
  • $70 hourly
    I’m passionate about turning great ideas into real-world achievements and guiding small to medium teams or businesses through their unique challenges. My aim is to understand your big-picture vision and goals, which helps me spot new opportunities as well as navigate potential obstacles before they arise. I focus on strategies that ensure long-term success and thrive when contributing to a culture that values and prioritises innovation, change, and results. I’m equally interested in data and trends as I am in people, culture and building relationships. My experience spans over many roles and functions: 12+ Project management and planning 12+ New system implementation and process improvement 10+ Customer management and relationships 10+ Executive support 9+ Leadership roles with people management 7+ Business analysis and strategy 7+ Operations management 6+ Finance support and admin 6+ Recruitment and HR support 5+ Data cleansing & analysis 5+ Marketing support 5+ Stakeholder training 3+ Research and writing How I Can Assist Your Business: * Review your current processes, systems, tech and team to help you identify more effective and efficient ways of operating. * Establish strong foundations through new frameworks, processes, platforms and solutions tailored to advance your business objectives. * Lead and manage projects, stakeholders and resources focusing on quality outcomes and results. * Guide or participate in strategic planning and problem solving to help you tackle current issues and brainstorm the best paths forward for new ideas or initiatives. If you're in search of a genuine and dependable partner to help guide your business to its desired destination, we could be a perfect match. Let's connect and explore how we can achieve great things together. --- Love learning learning new Tech. Apps and software used includes: Excel | PowerPoint | Asana | Slack | Basecamp | Dropbox & Box | Teams | Zoom | Wrike | Microsoft NAV | ZoomInfo | Xero | ClickUp | Wordpress | Zendesk | Jira | HubSpot | Figma | Gorgias | Shopify
    vsuc_fltilesrefresh_TrophyIcon Operations
    Project Management
    Business Management
    Process Optimization
    Training
    Business Operations
    Leadership Skills
    Communications
    Process Improvement
    Implementation
    Decision Making
    Data Management
    Administrative Support
    Critical Thinking Skills
    Digital Project Management
    Microsoft Excel
    Stakeholder Management
  • $25 hourly
    eCommerce and Marketing professional with experience in helping businesses to grow their eCommerce/online platform businesses. I have both Operation and Marketing experience that helps in managing and optimizing the best customer experience on your website. I’m Canadian citizen who is located currently in Saudi Arabia, fluently speaks English and Arabic. For Ecommerce Operation management, I can build out self sustaining operation models for your business, allowing you to remove your self for the day-to-day tasks and focus on the money-making tasks. Will assess which areas need to be automated or which need software integration. Will help you to enhance, optimize, and manage your E-commerce business operations workflow, SOPs, measured KPIs & the core areas of pre & post-purchase operations: order fulfillment, customer service, supply chain, inventory management, shipping, and returns. I have knowledge and hands on experience in Amazon (seller side), Etsy, Shopify, Wix, Drop shipping, product sourcing from China, supplier selection, 3rd party Payment gateways and E-Commerce marketing and acquisitions. I am an Entrepreneur (I have ecommerce business that sells clothes online in US & Canada) so experienced in product listing, SEO, Keyword search..etc. For my Marketing experience, I have around 10 years of Product Management experience in the Telecom Industry. Extremely skilled in identifying and researching market needs and translating it to creative products. Conducted many Business plans, Marketing plans, Market Research, pricing, upselling activities, online acquisition plan, introduced new products and promotions, segmented marketing initiatives and retention activities. Software: • Created websites on Shopify, Wix, Salla in Saudi Arabia and familiar with all features and limitations. • Google analytics, Shopify Analytics, Crazy eggs, Slack, ASANA and more other software. • Knows well marketplaces features from sellers' s side (Like, Etsy, Amazon) Skills: • Create Business Plan, Marketing Plan and Financial Plan. • Work on Budgeting and Financial modeling (P&L analysis) • Market Researcher (online and offline) • Communication between cross functional units and getting all departments aligned. • Good communicator with CEOs and clients through giving weekly/ monthly updates through one-to-one calls or Presentations. • Creative in problem solving and giving marketing ideas suits your business. • Fluent English and Arabic
    vsuc_fltilesrefresh_TrophyIcon Operations
    Ecommerce
    Project Management Professional
    Digital Marketing
    Ecommerce Website
    Manage Ecommerce Site
    Product Page
    Business Plan
    Marketing Strategy
    Etsy Listing
    Ecommerce Order Fulfillment
    Business Operations
    Shopify
    Customer Acquisition Strategy
    Market Research
    Competitive Analysis
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