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Expert-Vetted (top 1%) | Top Rated Plus | 100% Job Success | 11,400+ hours and $500K+ delivered on Upwork. I build the operating system behind growing companies and transformation programs: PMO, process, SOPs, workflows and automation your team will actually use. Founders and COOs hire me when business operations have outgrown spreadsheets, chat threads and a few heroic people. Program sponsors bring me in to set up and run the PMO that keeps a transformation on track: governance, cadence, decision rights, visibility. The method is the same either way: diagnose how work really flows, design the governance and the process, build the system in the tools you already own, and hand it over so it keeps running after I leave. PROOF, NUMBERS FIRST → 1,775 hours with the CHRO of a newly merged global technology company: one org structure, one ATS, one executive dashboard. Client feedback: "delivers a high quality work product, which garnered praise across our company, including from our CFO." → PMO for a global finance and accounting transformation: 9 workstreams, 9 project managers, one operating cadence. → 642 hours as Strategy and Consulting Office Lead for an Upwork Enterprise client, reconfiguring its internal consulting operations. → ClickUp, Asana, and Monday operating systems, SOP libraries and automation layers for US service, ecommerce, construction and healthcare businesses, including a patient registry system built in ClickUp. Recent work: operations and process consultant for a US real estate business, Monday and Jira dashboards with integration, organizational design for a growing services firm, and advising a digital transformation director at a multinational through an IT operating-model change. WHAT I DO - Operating model and governance: PMO-lite, RACI, weekly cadence, decision rights, controls - Business process improvement: bottlenecks, cycle time, rework (Lean and Six Sigma, certified Black Belt) - Work management systems in ClickUp, Monday, Asana, Smartsheet, Wrike or Jira: design, build, adoption - SOPs and process documentation people follow, with training, change management and handover - KPI dashboards in Power BI, Looker Studio or Google Sheets - Business process automation and integrations with Zapier, Make, Power Automate and Google Apps Script - Program management and PMO leadership for digital, operating-model and post-merger transformations I stabilize the process first, then spec and govern the automation build, including practical AI-assisted steps where they save time. Automation on top of a broken process only breaks things faster. One opinion: most tool rollouts fail because nobody decided who owns what. I settle that before I touch the software, which is why adoption holds after I am gone. WHAT CLIENTS SAY "Rahul was able to take my vision and turn it into a tangible and well-organized system. He understood and anticipated my needs, making suggestions that greatly improved the overall outcome." (Business owner: SOPs plus Asana and Google Sheets automation) "I recommend hiring him for things you don't even know are issues yet." (Operations management client) My visiting card says "Founder whisperer". It means I turn ambiguity, moving parts and half-working systems into an execution rhythm your team can follow. Background: Six Sigma Black Belt, MIT MicroMasters in Supply Chain Management, ClickUp Expert, 25 years in operations, PMO and consulting roles, independent since 2018. I also lead PPS Consulting, a two-principal firm, when a project needs implementation capacity alongside design. How I work: based in Mumbai, online until 2 pm US Eastern on working days, which also covers the full UK and European day. I reply within a few hours in that window. Direct, low ceremony, high ownership, and best with decision makers who want clarity without layers of translation. Deciding whether to reach out? Send me two things: what you are trying to achieve in the next 90 days, and what is breaking in execution right now. I will tell you plainly what I would fix first, and why.

Looking to streamline your business operations, organize complex data, or deploy seamless software workflows? I help businesses optimize processes, implement scalable technology solutions, and drive efficiency through structured analysis and hands-on operational leadership. With extensive experience spanning business analysis, project management, and administration, I bring a rare combination of high-level strategy and execution. From providing comprehensive operational support for specialized firms—such as insurance software providers—to building custom data models in Microsoft Excel, I focus on delivering practical, revenue-aligned outcomes. Core Capabilities & Services: Business Analysis & Data Management: Organizing complex datasets, building financial and analytical models in Excel, bookkeeping, and synthesizing market research into actionable insights. Systems Implementation & Transformation: Software deployment, workflow automation, user onboarding, and change management to enhance operational efficiency. Product Development & UI/UX: User experience mapping, design visualization, wireframing, and product lifecycle management. Business Strategy & Documentation: Business planning, strategic proposals, process optimization, and clear executive-level writing. Operations & Project Leadership: Agile project management, customer relationship management (CRM), administrative support, and stakeholder communication. Why Clients Work With Me: Proven Execution: Experienced in managing end-to-end workflows—from high-level planning down to detailed data entry, bookkeeping, and client communications. Cross-Functional Bridge: I effectively bridge the gap between technical teams, design, and business leadership to ensure software implementations stick. Tailored Solutions: Every framework, data model, or workflow process I design is customized to address your company's immediate operational bottlenecks and long-term goals. Whether you need a complete process optimization plan, administrative and financial data organization, or hands-on software implementation, let’s connect to discuss your project. Ready to optimize your business operations? Send me a message, and let's get started.

In a client's words: "Arun was excellent at creating systems and bringing structure to moving parts that needed organization. He helped streamline processes, kept projects moving forward, and was very effective at ensuring things didn't stall. I appreciated his ability to take ideas and turn them into actionable workflows that improved efficiency across the team." I am Arun, a Fractional COO helping founders regain control of their operations through business systems, process frameworks, and strategic execution plans — without the overhead of a full-time executive. ✨ Top Rated | ✨ Top 10% Upwork Freelancer | ✨ 100% Job Success Score | ✨ Long-Term Client Relationships What I have built for founders: ✅ Built the full operating framework for a US multi-entity holding group — fund, advisory agency, and hospitality property — org design, KPIs, budgets, and reporting. ✅ Built a real-estate fund's capital-raise engine — 90-day roadmap, A–D investor tiering, sponsor due-diligence, and outreach dashboards ✅ Ran a Diagnose–Design–Deploy setup for a coastal RV resort — P&L diagnostic, 100+ guest-review analysis, pricing model, and SOPs. Let's work together if you are building ops for the first time or scaling systems under strain. New startups build from day one; established ones start with a 2–4 week Operational Audit — what's broken, what's at risk, where the hidden value sits — then we build. Need an ongoing operator? I embed as your Fractional COO, from tactical execution to full strategic leadership. AVAILABILITY Americas: 9 AM – 1 PM EST Australia: 1 PM – 5 PM AEST Europe & Asia: Full coverage Let's connect to discuss how I can help scale your operations.

AI isn't the challenge anymore. Operationalizing AI is. I help founders, CEOs, and transformation leaders move from AI experimentation to AI-enabled business execution through AI Transformation, Project & Program Management, Strategic Delivery, and Operational Excellence. For more than 25 years, I have helped organizations execute complex business and technology transformation from enterprise modernization to today's AI-enabled transformation. I have learned that successful transformation isn't about adopting more technology; it's about aligning strategy, people, processes, governance, and execution. I help clients with: • AI Transformation & Implementation • Project & Program Management • Strategic Delivery & Operations • AI Operations & Workflow Modernization • Project Recovery & Governance • Executive Research & Decision Intelligence • Portfolio & PMO Advisory Recent engagements include helping organizations leverage ChatGPT, Claude, Gemini, Airtable, ClickUp, Slack, and Google Workspace to improve executive decision-making, operational workflows, knowledge management, executive research, 100+ page strategic reports, and business execution. My AI foundation is complemented by Google learning in Large Language Models (LLMs), Generative AI, Responsible AI, Transformer architectures, and Applied AI. Business First. AI Second. Execution Always. If you're looking for a strategic partner who combines enterprise transformation expertise with practical AI adoption and disciplined execution, let's connect. Why Clients Work with Me • 25+ years leading enterprise business and technology transformation • 100% Job Success Score with consistent 5★ client feedback • Enterprise leadership across government, consulting, manufacturing, BFSI, media, and retail • Global delivery experience across North America, Europe, and Asia-Pacific • Practical AI transformation using ChatGPT, Claude, Gemini, Airtable, ClickUp and modern AI workflows Why Clients Choose Me • I combine enterprise transformation leadership with hands-on AI implementation. • I focus on business outcomes before technology. • I help organizations operationalize AI—not just experiment with it. • I bring executive structure while remaining practical and execution focused. • I bring senior project and program management discipline to complex transformation initiatives, simplifying them into clear, measurable action plans. Typical Outcomes • AI integrated into business operations • Executive visibility through practical dashboards and decision support • Improved governance and delivery execution • Better collaboration across business and technical teams • Standardized operating processes that scale • Reduced execution risk through structured delivery and stakeholder alignment Let's Talk If you're looking for an advisor who combines enterprise transformation experience with practical AI adoption and disciplined execution, I'd be happy to discuss your goals. Whether you're exploring AI, recovering a strategic initiative, modernizing operations, or improving delivery execution, let's identify the right path forward together. Getting Started To get started, send me a brief overview of your business, current challenges, and desired outcomes. I'll review your requirements and recommend the most practical path forward. Core Expertise AI Transformation: Enterprise AI Transformation • AI Strategy • AI Operationalization • Generative AI • Large Language Models (LLMs) • AI Readiness Assessment • AI Governance • AI Operations • Agentic AI Strategic Delivery: • Project Management • Program Management • Business Transformation • Digital Transformation • Project Recovery • Portfolio Management • PMO Advisory • Executive Research • Decision Intelligence Platforms: ChatGPT • Claude • Gemini • Manus • Airtable • Notion • ClickUp • Slack • Google Workspace • Jira • Confluence • Asana • Trello