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I am Certified Human Resources Professional with fifteen years of successful Recruiting and Organizational Management experience. I provide innovative solutions to various size companies to help you acquire talent and grow. Throughout my career I have supported various industries to include government contracting companies. I have been responsible for building Recruiting Teams, developing recruiting strategies, policies and procedures for Fortune 500 companies. I have helped reduce the time to fill, coordinate, manage and support all aspects of the recruiting process to include: job announcements, interview process, recruiting databases, website & job board postings, job fairs, social media recruitment, and marketing and branding. I have also created proactive sourcing strategic to achieve company goals. I look forward to providing you innovative solutions to meet your company needs. If you are a small employer looking to outsource your Recruiting look no further !! Organizational Management Services: Applicant Tracking System Configuration, implementation and user training Design and develop recruiting structure to align with company strategy Development of metrics Policy and procedure creation for compliance Process Improvement Certifications: Certified Society of Human Resource Management (SHRM) Professional Certified Strategic Workforce Planning by the Human Capital Institute Achievements Placed 300+ candidates in 30 days Stood up $250M federal contract and achieved a 95% fill rate in the first 30 days Created SOP's, workflow process Average time to fill rate less than 30 days Interview to hire ratio 2:1 Competencies Federal contracting recruiting experience Full life cycle recruiting Technical Recruiting Cleared Recruiting Executive Recruiting Proposal Recruiting Job Description creation and analysis Job Classification Onboarding Sourcing Interviewing Salary negotiation Applicant Tracking System Implementation Organizational Management Strategic Workforce Planning Forecasting Social Media Recruiting Knowledge of federal employment laws Boolean search

Top Rated Strategy Consultant Pricing, GTM, AI & Product Ops Drive SaaS Growth Ex-McKinsey, Deloitte, AWS, Gartner I help tech companies from scrappy startups to global giants — solve messy strategic problems and unlock growth. My sweet spot? Pricing strategy, GTM planning, Pitch Decks and AI consulting that actually moves the needle. Additionally, I am passionate about teaching management consulting toolkit & AI training/workshops to executives, aspiring consultants, students. Over the past decade, I’ve led 100+ projects across the US, Canada, Germany, and APAC, working with SaaS, AI, and emerging tech teams on: - Pricing strategy & monetization models (tiering, packaging, value-based pricing, usage-based pricing) - GTM strategy & launch planning - Pitch Decks for enabling successful fundraising - AI Consulting & AI Product landscape - Product operations & scaling frameworks - Market research & competitive analysis I bring a mix of consulting rigor and builder mindset, shaped by roles at: - McKinsey (Senior Analyst, APAC) - Deloitte Consulting (Engagement Manager, San Jose) - AWS India (Sr. Manager, Product Ops) - Director of Product Ops at an AI startup 🧠 What Clients Say: - “You helped us rethink pricing from first principles — and doubled our conversion rate.” - “Your GTM teardown gave us clarity we’d been chasing for months.” - “You don’t just advise you build.”

With over 32 years of diverse experience, I excel in translation, interpretation, transcription, and office management across multiple industries, including sugar refining, power plants, and petrochemicals. My expertise in design and analysis, coupled with advanced tools and techniques such as Gantt charts and Pareto analysis, enables me to streamline processes and enhance productivity. I thrive as a proactive leader, empowering teams to optimize resources and achieve key performance indicators. Whether managing documents, coordinating projects, or providing administrative support, I focus on delivering structured solutions that drive operational efficiency. If you need a seasoned professional who can support your project from the ground up, let's connect and explore how I can contribute to your success.

Charles has built organizations, businesses, and the value that sustains them for over 11 years. He is thoughtful, determined, and deeply committed to problem-solving. ⭑ Featured on Upwork's Times Square Billboard for Excellence in Data Mining and Management ⭑ Expert-Vetted by Upwork as a Top 1% Management Consultant Charles specializes in helping businesses build healthy cultures, stable systems, and resilient operations. Guided by faith, he holds himself to a much higher standard than can reasonably be asked in professional work, ensuring complete accountability. Charles is a retired professional athlete, a world-class kitesurfer, a musician, and a lifelong learner. He is one of the most joyful people you will ever meet. When you're ready to see a difference, reach out, set up a contract with Charles, and experience the impact so many others have.

Operations & Executive Consultant, Business Analyst, Product Manager & Business Management Consultant with 15+ years leading £50k–£100m projects in finance, healthcare, SaaS, retail, public sector. Strategy, GTM, BPMN, SOPs - clarity that ships. I help organisations gain clarity fast - working as an Operations & Executive Consultant, Business Analyst, Product Manager, Project Manager, Business Management & Operations specialist, Business Management Consultant, Management Consultant, and Business Manager. I deliver strategy, GTM structure, and predictable delivery. I blend strategy with hands-on execution: process mapping, process improvement, business systems, SOPs, and delivery frameworks - covering business process design, operational alignment, GTM readiness, and product delivery. As a Leadership Coach and Executive Coach, I help founders and managers strengthen leadership, communication, and process ownership. As an IT Startup Guide, I support enterprises and startups with roadmaps, business plans, GTM strategies, and SOPs that scale. 🎯 What I actually do - Operations & Executive Consulting - operating models, C-level advisory, scale-readiness - Business Analyst, IT Business Analyst & Business Management Consultant work - Product Manager - discovery, roadmap delivery, user stories, stakeholder alignment - Business management, business operations & strategy execution - Process mapping, business process redesign, BPMN diagrams & business systems optimisation - SOP creation, GTM plans, operating models & organisational workflows - Project Manager across Agile & Waterfall - full lifecycle - Leadership development as a Leadership Coach, Executive Coach & Executive Consultant - Digital transformation guidance as an IT Startup Guide - Operations support as a Business Manager, Operations Manager & Operations Consultant - Executive Virtual Assistance for founders and C-level - UX/Service design, roadmap planning, requirement analysis & documentation - Cross-functional team leadership (2–10 people, onshore/offshore) ⚙️ How I deliver - Turn strategy into execution with frameworks, processes & GTM steps - Rebuild business processes end-to-end for predictable delivery - Map requirements into BRDs, HLD/LLD, SOPs, user stories & playbooks - Redesign business systems & operations for cross-team alignment - Drive product delivery as a Product Manager — discovery to launch - Guide teams as a Leadership Coach, Executive Consultant & operational partner - Advise early-stage teams as an IT Startup Guide - Hands-on ownership as a Senior Project Manager, Business Analyst & Operations Consultant 🌍 Industries Tech, finance, healthcare, energy, education, government, retail, eCommerce, SaaS, pharmaceuticals, logistics - £50k pilots to £100m digital programmes across UK, US, EU, Africa & Asia. 🏆 Highlights - 174 global digital launches supporting $3.6bn in revenue - Operational redesigns for global enterprises as a Business Manager, Executive Consultant & Operations Consultant - SOPs, BCDR documentation & compliance frameworks for regulated sectors - Transformation reviews for AstraZeneca, BP & HMCTS - Founders and CTOs supported as IT Startup Guide, Product Manager & strategic operations partner 💡 Why clients choose me I combine multiple senior roles that companies usually hire separately: Executive Consultant, Operations Consultant, Operations Manager, Business Management, Business Manager, Business Analyst, IT Business Analyst, Data Analyst, Product Manager, Project Manager, Online Business Manager, Business Management Consultant, Management Consultant, Content Writer, Executive Assistant, Virtual Assistant, Executive Virtual Assistant, Leadership Coach, Life Coach, Executive Coach, Career Coach, IT Startup Guide - plus a Strategy, GTM, BPMN, SOPs, roadmap delivery, operating models, business process design,requirements, user stories, process improvement, stakeholder management, leadership training & capability building expert across finance, healthcare, SaaS, retail & public sector.

I provide management consulting, operational leadership, and transaction support for construction, service, and industrial companies. My work focuses on structure, accountability, efficiency, and financial clarity. I help owners tighten operations, reduce waste, control costs, and prepare their companies for scale or for a future ownership transition. My background is rooted in operations. I strengthen job costing, refine change order processes, streamline communication between field and office, and build workflows that are predictable and easy to manage. I focus on simple, durable systems that improve performance and remove friction from day-to-day work. Along with operational consulting, I serve as a business intermediary for contractors and industrial firms. I prepare companies for sale, organize financials, develop valuations, build CIMs, coordinate buyer outreach, and support the due diligence process. The value I bring to transactions is operational insight. I understand how these companies run, how they earn money, and where the real risks and strengths are. That perspective informs every step of the process. I have founded multiple companies and served in senior leadership roles, including CEO and COO. I understand both the operational demands inside a contracting business and the expectations of buyers, investors, and lenders. I also bring experience with CRM and ERP implementation, financial benchmarking, and performance management, giving companies a stronger platform for scale and decision making. Areas of Expertise: • Operational Assessment, Cost Reduction, and Workflow Optimization • Business Intermediary Services and Company Sale Preparation • Business Valuation and CIM Development • M&A Due Diligence and Post Acquisition Integration • Job Costing, Change Order Management, and Margin Control • Strategic Growth and Leadership Development • CRM and ERP System Implementation • Financial Analysis, Forecasting, and Benchmarking • Process Standardization and Efficiency Improvement My credentials include Certified Management Consultant (CMC), PMP, LEED AP BD&C, a certificate in Business Analytics, Economics, and Accounting from Harvard Business School, and recognition as a Registered Business Broker. My work is grounded in operational discipline, financial accuracy, and clear execution. I help companies strengthen performance and prepare for the next stage, whether growth or transition. Functional Expertise Index: Operations + Process construction operations, operations consulting, process optimization, efficiency consulting, workflow design, operational audit, cost reduction, performance improvement Financial + M&A business broker, business intermediary, company sale preparation, business valuation, CIM writing, seller advisory, due diligence support, business sale consulting Construction Expertise construction consultant, subcontractor operations, job costing system, field operations, project controls, construction management consulting Systems + Tools CRM implementation, ERP setup, dashboard design, Monday.com workflows, Procore setup, GHL automation, Zapier automations, Excel systems Leadership + Strategy fractional COO, management consultant, strategic operations, scaling systems, leadership development, organizational structure