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Hi, I'm Yasmine — and I help companies build the operating engine their strategy deserves. With 20+ years of experience (ex-Deloitte) across startups, scale-ups, small business and global enterprises, I've supported a USD 700M infrastructure program, helped a SaaS company raise BRL 20M in Series B funding, and partnered with leadership teams across technology, education, government, and professional services to turn complexity into clarity and strategy into execution. I work across industries and company sizes because the real skill has never been only sector knowledge — it's identifying what's actually blocking growth and building the right structure to move past it. I've been working remotely for over 10 years, collaborating with distributed teams across multiple time zones and cultures. That experience means I know how to build alignment and drive results without being in the room. WHERE I HELP MOST Companies usually come to me when one of these sounds familiar: · "We have a strategy, but execution keeps breaking down" · "I'm the bottleneck for every decision in my company" · "We're growing fast, but our operations can't keep up" · "We have data, but no clarity on what actually matters" · "We're preparing for investment and need to professionalize the operation" · "We're implementing AI but not seeing real business results from it" WHAT I BRING TO EVERY ENGAGEMENT Clarity in complex environments. I walk into messy situations — competing priorities, misaligned teams, too much data and too little direction — and create a path forward that the whole organization can follow. This includes AI readiness. Most companies approaching AI adoption focus on the technology. I focus on the organization — making sure the strategy, processes, data infrastructure, and people are ready to make AI actually deliver results, not just add complexity. HOW I WORK I use proprietary methodologies for both business diagnostics and data strategy — so every engagement starts with a structured, evidence-based understanding of the real situation before any solution is designed. My process follows five stages: 1. Diagnostic — mapping the current state of strategy, operations, data, and governance 2. Bottlenecks — identifying what's actually blocking execution and growth 3. Priority map — aligning leadership around what needs to move first 4. Roadmap — building a clear, actionable plan with ownership and timelines 5. Monitoring — tracking progress and adjusting as the organization evolves I work as a true partner throughout — not a vendor who delivers a report and disappears. BACKGROUND · Former Deloitte consultant (Innovation & Ventures) · MBA in Digital Business & Competitive Strategy · Master's in Strategic Foresight & Futures Design · Speaker at NASA Space Apps Challenge, Women in Data Science, and 50+ Techstars Startup Weekend events globally · Fluent in English and Portuguese · 10+ years of remote work experience with global, distributed teams SERVICES · Operating model design and organizational transformation · Governance and decision architecture · OKRs, KPIs, and performance management systems · Executive alignment and cross-functional leadership · Strategic planning and execution management · Data strategy and data-driven operations · AI readiness advisory — strategy, organizational structure, and process design for companies adopting AI · Change management · Business reviews and operational cadences (WBR, MBR, QBR) I'd love to learn about your business and explore how we can work together. Let's talk about where you're headed — and what it will take to get there.

I build AI integrations, agent development, and workflow automation systems for sales, CRM, and operations teams: lead routing, follow-up, reporting, onboarding, and internal tools that run reliably in production. Top Rated Plus, 100% Job Success, $30K+ earned on Upwork, with active $100/hr automation contracts. Where I help most: - Sales and CRM automation: lead intake, qualification, routing, follow-up, pipeline updates, reminders, and reporting - AI workflow automation: n8n, Make, Zapier, Claude, GPT, APIs, webhooks, structured outputs, and custom logic - Internal operations systems: dashboards, data pipelines, document processing, onboarding flows, and team handoffs - AI agents and assistants: tool-calling workflows, RAG, multi-step automations, prompt systems, QA, and escalation paths Proof from previous work: - Built a SaaS product from scratch that reached 100,000+ registered users - Built 15+ n8n workflows for a 180+ bed hospitality operation, improving guest ratings from 9.1 to 9.3 while reducing manual workload - Engineered an AI image-processing system that cut operating costs by 90% - Delivered n8n and Asana workflow automation for an Upwork client with a 5-star review I am strongest when the project is not just connect tool A to tool B, but when you need someone to understand the business process, design the right workflow, build it, test edge cases, document it, and make sure the team can actually use it. Common systems I build: - AI lead intake and qualification - CRM automation and cleanup - Sales follow-up systems - Client onboarding automation - Reporting and operations dashboards - Data extraction and enrichment workflows - AI assistants for internal teams - API integrations between tools that do not connect cleanly out of the box Core stack: n8n, Make, Zapier, Claude API, OpenAI API, Codex, GPT, CRM automation, HubSpot, Pipedrive, GoHighLevel, ActiveCampaign, Airtable, Google Sheets, Slack, ClickUp, Monday, Supabase, PostgreSQL, Python, JavaScript, TypeScript, React, Node, REST APIs, GraphQL, webhooks, scraping, OCR, RAG, vector databases, and messaging APIs. If you have a messy workflow that is costing your team time, missed leads, manual follow-up, or unclear reporting, send me the process and I will map the cleanest automation path.

✅System View ✅Strategic Thinker ✅Workaholic ✅Dedicated ✅Quick Learner ✅Tech-Savvy ✅Leader ✅Problem Solver ✅Team Player ✅Go-getter ✅Reliable ✅Dependable ✅Go-to Person ✅Jack of all trade! ✅ Remote team management ✅ Excellent reporting ✅ Flexible availability ✅ 20+ Years of Experience ✅ Certified Project Manager (PMP, PSM I) ✅ Digital Transformation & Construction Operations Expert ✅ Infrastructure & Business Strategy Consultant Are you looking for a versatile Project Manager who can lead complex projects, drive digital transformation, and deliver outstanding results? You’ve found the right person. 👋 Hi, I’m Ricardo! A Certified Project Manager (PMP, PSM I) with over 20 years of international experience managing digital projects, large-scale construction operations, and AI-driven business strategies. I have led high-budget infrastructure projects, managed contractors remotely, and implemented construction management systems like Procore, JobTread, and Buildertrend. Whether it’s streamlining digital workflows or overseeing construction projects, I ensure seamless execution, risk management, and stakeholder alignment. I’ve managed multimillion-dollar projects globally, including the successful launch of an AI-powered ETF listed on the NYSE. My expertise blends technology, infrastructure, and business strategy, ensuring that projects are delivered on time, within budget, and with measurable impact. 🌟 WHY CHOOSE ME? 🌟 ✅ Proven Track Record: Delivered high-impact projects across the US, Brazil, and Latin America. ✅ Strategic Leadership: Expert in leading remote, multicultural teams with Agile & Scrum methodologies. ✅ Construction Mastery: Procore Certified | Remote contractor coordination & budgeting ✅ Client-Focused: I don’t just meet expectations—I aim to exceed them, every time. ✅ Problem Solver: Strong analytical skills to tackle complex challenges with efficient solutions. ✅ Reliable & Responsive: Quick communication and dedication to project success. 💼 HOW I CAN HELP YOU: • Project Management & Construction Operations: From commercial & residential projects to digital transformation, I optimize workflows, budgeting, and contractor coordination. • Construction Project Management & Operations: Commercial/residential builds, Procore setup, contractor oversight, and workflow optimization • Digital Transformation & AI Integration: Implement AI-driven solutions, streamline project tracking, and automate workflows. • Infrastructure & Business Strategy Consulting: Growth strategies, Procore, JobTread, and large-scale project management. 🗂️ SKILLS & KEYWORDS • Procore (4x Certified) – Financial Management, Core Tools, Preconstruction • Construction Project Management & Scheduling • Infrastructure & Operations Consulting • Procore, JobTread, Buildertrend • Contractor & Vendor Coordination • Scheduling & Risk Management in Construction • Digital Project Management • Agile & Scrum Methodologies • AI & Digital Transformation • Process Optimization & Automation • Project Scheduling & Reporting

Although I was Trained by McKinsey and Monitor Group Consultants, I reject the notion of delivering pompous slide decks filled with impractical ideas. My mission? Delivering real, actionable value to your business, aligned with the DNA of innovation and practicality. 🎯 I deliver actionable insight, aligned with your organization's possibilities, desires, and goals. I will work with you on expanding options, making decisions, and strategy implementation. I am an Expert-Vetted Talent (Top 1% on Upwork) Experience & Impact: ✅ As a business consultant, I engage with employees, clients, and leverage data to provide actionable and pragmatic solutions. In my career, I have: 🚀 Worked with Asian and North American brands to launch new products in Latin America 💰 Created Multi-million dollar digital marketing strategies for traditional industries 🌐 Developed GTM plans for startups, small businesses, and agencies 🧠 Trained and coached CEOs and executives on strategy, innovation, marketing, sales, and growth 📈 Created models for decision-making and helped executives make the right decisions based on data 📊 Developed B.I. dashboards and data pipelines for monthly business evaluations 📝 Conducted strategic planning workshops for large companies in Brazil Trusted by Global Leaders: 🌍 My work has earned the trust of large companies across several countries, including: - North America: Revlon, J&J, SST Wireless, Solix, Celltheon - Brazil: Santa Luzia, Promob, CCE - India: Tata Group, TVS, Royal Enfield, Kalpataru, Sutherland, Indian Government - China: Huawei, during my MBA Current Focus: 🎓 Since my MBA, I have been working at my consulting company - PilarX, specializing in innovation strategies and executive training. I am also a CFA level 1 candidate and graduating in Data Science. My services Include: 📌 Strategy & Planning: 🧩 - Strategic Planning - Marketing Strategy - Business Transformation Strategy - Internationalization Strategy (competitive analysis, pricing, partner and distributor search, consumer analysis, macroeconomics) - Technology Strategy (A.I., I.O.T, Big Data, etc.) - Growth Strategy - Product Development Strategy - Brand Strategy Innovation and Organizational Development: 💡 - Corporate Strategy - Innovation Strategy - Innovation Execution Support - Startup Investment Strategy and creation of startup evaluation processes - Innovation Contests - Strategy, Innovation, and Culture Audits - Open Innovation Strategy - Strategic Support on Culture and Management Practices - Digital Transformation Strategy -Culture Change Management Startup Consulting: 🚀 - Funding Strategy - Pitch Deck Creation and Review - Mentorship and Founder Coaching - Product-Market Fit Analysis - Market Entry Strategy - Growth Hacking and Scalability Strategy - Talent Acquisition and Team Building - Financial Planning and Budgeting - Exit Strategy and Acquisition Planning Data & Analytics: 📊 - Data Analysis - Machine Learning and Data Strategy - Predictive Analytics - Market Reports (Tech Companies, Physical Goods, Services. Priority focus on The Americas) - Business Intelligence Reports using Power B.I, Tableau, Looker, Etc (With automated update procedures) - KPI Development and Monitoring - Data Scraping with Python - Conjoint Analysis - Cluster Analysis - International Trade Analysis - Financial Projections - VBA, Power Pivot, and Power Query dataflows Content & Presentation: 📝 - Pitch Decks - PowerPoint Presentations (For investors or clients. I provide PowerPoint Presentation in a consulting style, using Storytelling techniques) - Positioning Statements - Content Strategy - Business Writing - Resumé Writing Research & Decision Support: 🔍 - Competitor Research and Profiles - Decision-Making Support - Risk Analysis - Strategic Alignment for Decision Making - M&A Target Identification - Creation of Infomemos and teasers for M&A - Market Segmentation - Qualitative and Quantitative Market Research - Survey Design - Focus Group Moderation Human Resources & Talent Management: 🧑‍💼 - Talent Acquisition Strategy - Employee Development Programs - Organizational Culture Assessment - Performance Management Systems Leadership & Coaching: 🚀 - Leadership and Innovation Training - CEO and Executive Coaching - Career Counseling - Employee Engagement Workshops - Talent Optimization Strategy - Mission, Vision, and Values Workshops - Roadblock Elimination Workshops Operations & Management: ⚙️ - Strategy Execution - Account Management (I can manage accounts for consulting companies and marketing agencies) - Process Mapping - Project Management - Fractional COO - Entrepreneurial Operating System Implementation (EOS) - OKR Implementation - Predictive Index Consulting - Change Management - Sales Incentive Design - Fundraising Strategy Let's transform your business together with practical solutions and innovative strategies tailored to your unique needs. Reach out now to start the conversation. 📞

I've been working with Customer Support and Content Moderation from home since the beginning of the pandemic, but I've also worked in similar jobs ad loc. I'm extremely confident in my conversation skills, and I can certainly assure you that my work is extremely rational, logic-centric, straightforward, and efficient.  = Customer Support experience = I've worked with Customer Support for nearly 6 years, resolving most issues and directing customers in the right direction. I'm confident that I have what it takes to put the customer in the very first place, while always maintaining the highest level of respect and attention. = Content Moderation = My experience with content moderation came from two projects within Mod Squad related to the gaming industry. My goal was to promote a more pleasant and welcoming environment for users. In one of them, the work was done on Discord, so my job was to identify violations of community rules and apply the necessary actions. In the other project, I worked dealing with complaints from users, whose content I reviewed and analyzed, comparing them to the company's policies, which gave me fundamental tools and insights to base my actions on. The content I moderated included texts, images, and videos. Most of what I had to deal with was racism, homophobia, pedophilia, and cases of abuse. For these, I developed an eye for quick identification. = Objectives = While I've worked mostly with Customer Support over the years, I'm seeking to expand my experience in Content Moderation, as this has always been a very fun experience for me, and I'm willing to learn whatever it takes to take it to the next step. You can definitely count on me for a pretty straightforward and thorough work. I'm extremely cooperative and I'm always looking forward to all my teammates having the best experience possible while working with me. Feel free to connect with me if you want someone that always loves to know how exactly things works so that everything go as smooth as possible. I have an extremely flexible schedule and would love to be able to provide my expertise over the years.

✅ I have over +25 years experience with many successful cases, to increase online sales quickly, or develop a strategy to expand your ONLINE business. Google Setup (Adwords, Analytics, Tag manager, Search Console, My Business) Face Ads, SEO, Social Media Marketing, Affiliate Marketing and Market Research of Brazilian Market. 🛠️ I made consultant projects in Internet, e-Commerce and Web Mkt. 💼 In my career, I managed a portfolio of e-commerce revenue of more than U.S. $ 8 million / month and $ 345,000 / month budget in online media. I develop the scope of more than 350 sites with several success stories. 🧑‍🎓MBA in Global Administration from UDESC and Master Degree from University Lusófona - Portugal. 📈 I work with Web Marketing for over 20 years in areas such as: Strategic planning, market research, SEO / SEM, E-commerce, statistical analysis, goal conversion, database, CRM, loyalty, networks / social media, partnerships with blogs, affiliate marketing, sales channels, viral mkt, Adwords (GAP), Faceads, Linkedin Ads, PPC, Social Media, e-mail mkt, promotion, launch, diagnostic of information architecture (structure, design, content, navigation and interactivity.) Training and commercial web mkt., 🚀Cases 🎯 - Web mkt plan for e-commerce has increased the average sales month in 80% and 80.000 visits by month; - Web mkt plan t for e-commerce has increased the average sales month in 20%; - Plan web mkt for e-commerce has increased the average sales month in 15%; - Web mkt plan which increased 80.000 visits by month, increase of 70x referring sites and 600% in SEO; - Web mkt plan for e-commerce that increase sales in 5x, 56x page views, 20x opt in e-mail; - Web mkt plan to release a site getting over 250.000 page views in 3 months without spendings, through social media and viral mkt; - Web mkt plan representing an increase of 40.000 visits by month, 270% in SEO, 400% referring sites. Branding campaign with a result 71x better in opt in e-mail capture; - Online Media Plan PPC wich increased 9x the contacts of prospects via contact us; - Web mkt Plan for Blog which increased 30,000 visits/month in just 3 months; - Action of online branding with results 71x better than the previous period in the capture of mailing; - Developed over 550 online trading partners; - Among others.