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What our customers are saying

At a Glance: Market Research

Knowing your customers’ problems, needs, habits, and values is a huge benefit when planning how to best deploy your products and services. Without a firm understanding of your target audience and the size and scope of your market, your next venture might fall short of its mark. Whether you’re exploring the viability of a new product or trying to target a new demographic for your services, market research will give you important insights before you take a big risk for a potentially small payoff.

Market research professionals on Upwork are often experts in data, people, and trends. They can help you identify your target audience, then gather useful information about the size and strength of the market, the habits and profiles of people you should target for marketing, and the potential value of a given market group. They’re skilled at collecting and analyzing data to help you make more informed decisions for your business ventures.

Customer Support

6 Bonus Tips for Choosing the Best Customer Service Representatives

According to C. Britt Beemer, an authority on customer service, “A good customer service person is born, not taught.” Based on experience from several industry experts, these six tips can help you consistently identify talented customer service representatives.

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October 28, 2016

For Clients

How to Prepare the Perfect Bookkeeper Job Description

A freelance bookkeeper can step in and handle many of the organizational aspects of the business such as generating financial reports, handling payroll, and dealing with accounts payable/receivable. Here’s how to write the perfect bookkeeper job description to land the best professional for the job.

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October 27, 2016

Mobile Development

7 Common Mistakes That Could Affect Your Android App’s Performance

Mobile development is much different than desktop programming—there are UI elements, battery usage, bandwidth, and operating system support to account for. Any of these aspects can hurt your Android app’s performance, and your user experience. For Android developers, here are tips on a few common mistakes to avoid when designing and building a mobile app.

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October 26, 2016

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