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My name is Jan Niklas Huhn, I am a freelancer focusing on academic research and writing. I graduated from Leiden University with two MAs in International Relations and Asian Studies. Currently I am in the process of obtaining my PhD in Political Science from Siegen University. I have been working as a freelancer for about two years now. My clients ranged from publishers to consultant agencies and individual researcher. I am well versed in both qualitative and quantitative research methods. Thanks to may many years within academia I am able to write publication level literature reviews for any topic. While much of my focus regarding political science and international relation is on Asia and Europe/ North America I have a working knowledge of current affairs globally. This knowledge is supplemented by my expertise in political theory and its application. Since I have finished high school I have been engaged in various forms of education. This included work as a teacher in India, China Vietnam and the Netherlands. While working at an Australian school in Vietnam I was trusted with the role of coordinator for humanities and social sciences. I was mostly teaching the Australian curriculum, which I modified to meet the demands of the students as well as the accreditation office of Western Australia. However I was also deeply involved in the creation and implementation of the American History curriculum of the American Diploma program at the school.

With over a decade of experience in customer relationship management and marketing across telecommunications, automotive, and e-commerce industries, I bring a proven record in enhancing customer engagement, leveraging CRM insights, and driving marketing performance. I am excited by the opportunity to contribute to your team and support in building meaningful, customer-centered strategies. Having managed my own Shopify dropshipping store, I possess in-depth knowledge of Shopify’s full ecosystem—including customer service, order fulfillment, CRM, and integrations with tools like Gorgias and TikTok. This hands-on expertise allows me to efficiently handle customer inquiries, resolve issues quickly, and optimize workflows for improved customer satisfaction. I take pride in providing professional, empathetic, and timely support to customers while maintaining a results-driven and detail-oriented approach. My background in international customer operations and technical proficiency with platforms like Shopify, Gorgias, and CRM systems make me confident in my ability to add immediate value to your team. My previous role as a CRM Specialist at SingTel also involved optimizing CRM systems, creating dashboards, and providing insights that informed business decisions and boosted engagement. Additionally, my role at Zero Skins as a Customer Service Executive allowed me to deliver high service standards via Zendesk, ensuring consistent customer satisfaction. I hold a Doctorate in Business Administration with a focus on Total Quality Management, complemented by hands-on expertise with CRM tools, digital marketing, and data analysis. Fluent in English and Persian, with conversational German, I am adept at working within diverse, multi-cultural environments. I am excited to bring my experience in CRM and marketing analytics to and contribute to creating valuable customer experiences. TECHNICAL SKILLS: Microsoft Office Word, Excel, PowerPoint CRM Systems Zendesk, Sibel, Avaya Data Analysis MIS systems, performance dashboards E-Commerce Shopify, drop shipping, Mailchimp, Dsers, AliExpress, TikTok for business Trading Tools Forex Trading Platforms, MetaTrader4 Education : 2008–2015 Doctor of Business Administration (DBA), MultiMedia MMU University, KulaLampur, Malaysia, Final Thesis in determination of Critical successful factors for TQM implementation in Malaysian call center. 2005–2007 Master of Business Administration (MBA) in Marketing, Jamia University, New Delhi, India, Final Thesis in Thesis. Merger and acquisition in Iranian car manufactures. LANGUAGE SKILLS: English : fluent German :B1 Persian : tongue

Strategic Market Researcher for Market Entry & Opportunity Analysis. Specialized in delivering data-driven market insights that support high-impact business decisions. Market entry decisions, revenue opportunities, and competitive positioning — these are high-stakes calls that need more than a Google search. Since 2021, I've delivered research that clients actually act on, across European, Middle Eastern, and US markets. Working with clients ranging from Mastercard to fintech startups in Germany and B2B firms in Saudi Arabia, my research has determined market viability, quantified barriers to entry, and surfaced revenue opportunities that weren't on the client's radar yet. Having worked on large-scale research projects — including long-term collaboration with enterprise clients — I understand the importance of accuracy, clarity, and actionable outcomes. My background in physics and engineering strengthens my analytical approach and attention to detail. Projects typically include TAM/SAM/SOM estimation, competitor benchmarking, industry landscape analysis, barrier-to-entry evaluation, survey-based research, and market feasibility studies. I combine quantitative data from platforms like Statista and SimilarWeb with structured analysis in Excel and survey insights to produce decision-ready reports, dashboards, and strategic briefs. I translate complex market data into clear strategic recommendations. I deliver in whatever format drives your decisions — reports, strategic briefs, spreadsheets, or presentations. 100% Job Success Score. $50k+ earned. 60+ projects completed. Whether you are launching a product or expanding strategically, if you need research that reduces risk and sharpens your next move — let's talk.

💥 Hi you! I am Oksana, a Senior Shopify/Webflow developer and UI/UX designer with over 13 years of industry experience. As part of my comprehensive approach, I play a critical role in ensuring the creation of a top notch solutions for digital products. My passion lies in crafting immersive and user-centric experiences that not only captivate audiences but also drive tangible results for businesses. I invite you to reach out to me for a complimentary 30-minute consultation to explore the possibilities of creating a successful project together. ✅ Key tools/services in my web design and development arsenal include: ✨UI/UX design: - Figma ✨Webflow: - Custom Webflow websites - Webflow websites using pre-made templates - Client-first Finsweet framework - Relume library - Figma/Adobe XD to Webflow - Memberstack - Zapier - Airtable - Technical SEO - Page speed optimization ✨Shopify: - Shopify Plus - Shopify themes - Liquid - Recharge - Custom coding - Conversion rate optimization - Store setup ✅ What I offer: - Strategic Design & Development Thinking - Innovative Solutions - User-Centered Design - Cross-Platform Expertise - Collaborative Approach Ready to take your digital presence to the next level? Let's collaborate to turn your vision into reality! KEYWORDS: Webflow, Webflow Website Design, Webflow Website Development, Custom Webflow Website, Webflow Website Using Pre-made Template, Webflow Technical SEO Optimization, Webflow Performance Optimization, Webflow Animations, Webflow Landing Page, Webflow Corporate Website, Webflow Website From Scratch, Webflow E-commerce Website, Webflow E-commerce Website Design, Webflow E-commerce Website Development, Webflow Responsive Design, Webflow CRO, Figma To Webflow, Adobe XD to Webflow, Mobile-First Design, Shopify Website Design, Shopify Website Development, Shopify Website Creation From Scratch, E-commerce Website Creation, E-commerce Website Creation From Scratch, Shopify Website Optimization, Shopify Website Performance Optimization, Shopify Website Page Speed Optimization, Shopify Website CRO, custom E-commerce Website, Shopify Website Using Pre-made Template, Shopify Store, Shopify Store Design, Shopify Store Development, Shopify Store From Scratch, Shopify Store Design from Scratch, Shopify Store Development From Scratch, Shopify Store Adjustments, Shopify Store Modifications, Shopify Store Tweaks, Shopify Website Adjustments, Shopify Website Modifications, Shopify Website Tweaks, UI/UX Design, UI/UX Design in Figma, Figma Design, Figma Design From Scratch, Website Design, Website Development, Corporate Website.