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I help businesses save time and reduce costs – whether that's through high-converting websites, automated workflows, or delivering excellent customer support myself. With 3+ years in technical support at Mailingwork (a German SaaS company for email marketing), I've seen firsthand where businesses lose time: repetitive support tickets, disconnected tools, and manual processes that should run themselves. That's why I don't just build websites – I build systems that actually work. And when businesses need a reliable human on the front line, I bring the same mindset to direct customer support. What I Offer: ✓ Modern, responsive website development (HTML, CSS, JavaScript, React) ✓ E-commerce solutions (Shopify, WooCommerce, Amazon & eBay marketplace optimization) ✓ AI-powered automation systems (automated ticket handling, smart response workflows) ✓ Workflow automation & API integrations (Zoho, Zapier, Webhooks, Node.js) ✓ Customer support – live chat, email support, helpdesk management ✓ Website maintenance and performance optimization My Background: - IHK Certified E-Commerce Specialist (Kaufmann im E-Commerce) - 3+ years in 1st & 2nd level customer support at a SaaS company - Built AI-powered customer support automation systems processing hundreds of tickets automatically - Developed webhook integrations with Zoho Desk and custom Node.js backends - Experience with Amazon & eBay marketplace management and conversion optimization - Strong focus on user experience – because I know what makes customers happy Whether you need a high-converting website, automated workflows, or a customer support specialist who actually understands your tech stack – I deliver solutions that work for your business. 📍 Based in Germany | Available in German & English | Fast response times Let's build something great together.

Are you looking for strategic marketing leadership that drives results—not just activity? I’m Marcus, a senior digital marketing expert and fractional CMO with 10+ years of experience building and scaling marketing engines for high-growth DTC and B2B brands across Europe. I specialize in turning complexity into clarity, aligning marketing with real business goals, and leading execution that delivers measurable ROI. ✅ What I Bring to the Table: • Strategic, data-backed marketing & insights (go-to-market, audits, etc.) • Full-funnel marketing architecture (SEO, CRO, Email, PPC, Content, UX) • Marketing automation and retention strategy (AI-powered) • Cross-functional leadership and team building • Process optimizazion and automation (reducing manual & repetitive work) • Performance reporting, KPI modeling, and optimization • Optimized, and A.I.-supported marketing processes 💎 Ask for a special discount if you are with a non-profit or in the start-up phase. 🧠 Selected Work: • ASSUGRIN (Switzerland): +300% YoY subscriber growth via CRO & pop-up strategy • RECARO: Relaunch Digital Branding for international licensees (Branding & Social Marketing Guidelines) • Kenvue (ex-Johnson & Johnson): Organic growth for multinational brands • Klier Hair World: Holistic performance marketing strategy and organic growth • Xentral ERP: Full-funnel Conversion Rate Optimization Whether you’re preparing for a relaunch, stuck in growth plateaus, or building a marketing engine from scratch—I’ll help you define the strategy, set the right KPIs, and build a system that scales. ⸻ Let’s work together if you need: ✔️ A senior digital marketing strategist with a founders' mindset ✔️ Strategic clarity that aligns marketing with business outcomes ✔️ A thought partner who brings experience, speed, and transparency 📬 Message me to schedule a free 15-minute intro call. Let’s talk goals and see if we’re a fit. 🔑 Keywords: Digital Marketing, Marketing Strategy, Start-Up Strategy, Go-To-Market, Fractional CMO, Marketing Leader, AI Automation, Growth Marketing, Conversion Optimization

I create high-converting visuals, brand identities, and social media content that help brands grow, stand out, and convert.

2021 - 2022 Israeli construction company "Shapiro" 2019 - 2021 entrepreneur 2017 - 2019 handyman builder in a private Polish company 2007-2017 ADS locksmith in the gas company "Chernivtsigaz"

Eduard here! A 36-year-old, German native - AI data support and AI training (HR assistant for project hire, transcription, annotation, recording) - Websites (Wordpress Elementor, Design, Copy & Translations - especially English/German!) - Personal Assistant (On-board-courier, travel bookings, personal shopper etc.) + specific request! In total, I have 7 years experience as Freelancer and Entrepreneur. I have been travelling and working on my own projects for 7 years! Through my US LLC, I can bill you properly! What else I offer: - Max. Flexibility, no 9-5 mentality, always available for you via WhatsApp if something needs to be changed quickly! - 100% reliable - Book as you need, long term connections and relationships of course more than welcome - 5 languages: Fluent (German, English, Spanish) or business fluent (Portuguese, Russian) Free capacity: Full-time (with Saturday, Sunday upon request!) > Tools/Software I use: Claude, ChatGPT, Gemeni, Shopify, DropBox, Google Sheets, Canva Pro, Wordpress (Elementor), Notion, Discord > Email: yourservicedream@proton.me

Need a senior developer who ships production-ready code and communicates clearly? I've delivered $100K+ across 56 projects on Upwork with a 100% Job Success Score -- here's how I can help you. I build full-stack applications, scalable backend systems, and AI-powered products. My recent work includes: - 600+ hours building Go microservices and APIs for a production backend system - A 1,000+ hour engagement building a React/Node.js/AWS platform from the ground up - AI chatbot and RAG pipeline development for production applications - A 379-hour Laravel/Vue project delivering bug fixes and new features across legacy codebases AI Integration & Development: I build AI-powered features and products end-to-end -- not just prompt engineering, but full-stack AI product development. This includes: - LLM API integration (OpenAI, Claude, Gemini) into production applications - RAG pipelines with vector databases (Pinecone, Chroma, pgvector) for document retrieval and Q&A systems - AI chatbots with custom knowledge bases, conversation memory, and tool use - AI agents and autonomous workflows using LangChain, LangGraph, and custom orchestration - AI-powered automation: content generation, data extraction, classification, and summarization - Prompt engineering and optimization for reliability and cost efficiency Full-Stack & Backend: - Backend: Golang, Node.js, Python, PHP/Laravel -- REST APIs, microservices, database design - Frontend: React, Next.js, Vue.js, TypeScript, Tailwind CSS - Mobile: Flutter, React Native -- cross-platform iOS and Android apps - Automation: Web scraping (Playwright, Puppeteer), workflow automation (n8n, Make) - Infrastructure: AWS, PostgreSQL, MongoDB, Redis, Docker, CI/CD - Integrations: Stripe, payment gateways, third-party APIs, headless CMS (Strapi, Sanity, Contentful) I'm based in Berlin, Germany. I respond within hours, communicate proactively, and treat your project like my own. Best fit for: AI-powered feature integration (chatbots, RAG, agents, LLM APIs), full-stack React/Next.js applications, backend/API development in Go or Node.js, mobile apps (Flutter/React Native), web scraping, and automation. Send me a message to discuss your project -- I only take on work I'm confident I can deliver well.