ICF PCC. I coach founders and CEOs who are scaling a real P&L, not writing a vision deck.
I still run businesses. Wild & Stone: 100+ products, 200,000+ customers, over $1.5m a year. Robert Lloyd (property). I chair two confidential CEO forums (Business Leader Forum 9 and 13). The work is a few hours every few weeks: hold the number, make the decision, come back and check it landed.
What sits behind that:
- ICF Professional Certified Coach (PCC), 3,000+ hours. Held by fewer than 15% of coaches.
- Henley Business School, Professional Certificate in Executive Coaching. MSc in Coaching for Behavioural Change in progress.
- Virgin StartUp Mentor of the Quarter 2023. Techstars Global Mentor.
- 20+ years as an operator, including GM roles at Rackspace. Board advisor / NED across scaling firms.
Based in Maidenhead, UK. Invite me to the job and we will book 30 minutes on Upwork.
Business Coaching
Market Planning
Executive Coaching
Leadership Coaching
Business Planning & Strategy
Leadership Development
Business Consulting
Leadership Training
Coaching
Sales Leadership
Marketing
Gowtham S.
Coimbatore, India
$7/hr
4.8
3,183 jobs
🚀 AI-Powered B2B Lead Generation | High-Intent & Verified Decision-Makers
Hi, I'm Gowtham.S—a top-rated B2B Lead Generation specialist helping founders and go-to-market teams fill their pipelines with ICP-aligned, sales-ready decision-makers. My approach moves beyond basic list-building; I combine strategic human expertise with advanced AI-powered research tools and licensed commercial databases to build prospect lists that are clean, accurate, and ready for conversion.
My process is built on a foundation of data you can trust, enabling your SDRs to spend less time researching and more time selling.
→ My End-to-End Process
I manage the entire lead generation workflow to deliver a constant flow of high-intent opportunities:
✅ AI-Assisted ICP & TAM Analysis: I go beyond surface-level criteria to define your Ideal Customer Profile (ICP) and Total Addressable Market (TAM) with precision, focusing on high-intent signals such as company revenue, technology stack, recent funding, and growth indicators.
✅ High-Intent Prospect Discovery: Using a blend of LinkedIn Sales Navigator and AI research engines, I identify decision-makers who are actively looking for solutions you provide. This includes C-Suite executives, VPs, and Directors across key functions like Operations, Finance, IT, Revenue Operations, and Sales Development.
✅ Multi-Layer Data Enrichment: I build comprehensive contact profiles featuring verified work emails, LinkedIn URLs, and direct-dial phone numbers (where available) through authorized commercial databases to ensure your outreach connects with the right people.
✅ Multi-Tool Email Verification: To protect your domain reputation and maximize deliverability, I use a multi-tool verification process (including NeverBounce, ZeroBounce, and Hunter) to check for syntax, MX records, SMTP validation, and catch-all patterns. This ensures bounce rates stay below 2%.
✅ CRM-Ready Formatting & Delivery: I clean, deduplicate, and normalize all data to fit your exact CRM specifications (HubSpot, Salesforce, Pipedrive, etc.). Your lists are delivered in a ready-to-upload format, complete with transparent source notes and data collection timestamps.
→ Who I Partner With
I specialize in building targeted pipelines for high-growth companies across multiple sectors:
• SaaS, AI, and Tech companies focused on outbound scaling and Account-Based Marketing (ABM) strategies
•IT Services, MSPs, and Development Agencies building vertical-specific sales funnels
•E-commerce & DTC brands targeting operators, logistics managers, and growth leaders
• Companies across Healthcare, Finance, Manufacturing, and Professional Services
•Founders and boutique firms needing to kickstart their sales motion with reliable, actionable data
→ Your Deliverable
Each list is a strategic asset, built for immediate campaign activation. You receive:
🔸Company Data: Company name, domain, industry classification, HQ location, employee count, and available revenue/funding data
🔸Contact Data: Full name, job title, department, seniority level, and LinkedIn profile URL
🔸Contact Points: Verified work email with verification status, plus optional direct-dial phone numbers
🔸Intelligence Data: Technographic insights (e.g., Salesforce, AWS, Shopify, HubSpot usage), hiring signals from job postings, and custom research notes based on your specific requirements
🔸Flexible Format: A clean, deduped CSV or Google Sheet formatted precisely for your CRM or email sequencing tool, with custom field mapping as needed
→ My Research & Intelligence Stack
I use a modern, multi-tool stack combining human intelligence with technology to ensure accuracy and depth:
🔹Targeting & Enrichment: LinkedIn Sales Navigator, Apollo, Crunchbase, ZoomInfo, and industry-specific databases
🔹AI-Powered Discovery: Perplexity AI and other AI research tools for deep market research, competitive intelligence, and identifying emerging prospect signals
Email & Data Verification: NeverBounce, ZeroBounce, Hunter, Snov, Skrapp for multi-layer validation
🔹Delivery & Automation: Google Sheets, Excel, CSV exports, and custom CRM mapping for seamless integration
🔹All tools are used in compliance with their respective Terms of Service and data privacy regulations.
→ Why Teams Trust Me
My work is defined by precision, communication, and tangible results:
🌟Proven Track Record: Top Rated status built on thousands of successful projects and a strong base of repeat clients who trust my work
🌟Precision at Speed: I deliver quickly without ever compromising on data quality or verification standards
🌟Proactive Communication: You get full transparency with shared progress sheets, regular updates, and clear milestone tracking
🌟Complete Flexibility: I adapt to your specific templates, field requirements, and CRM needs—no rigid formats
Let’s get started!
Market Research
Lead Generation
List Building
Data Entry
Prospect List
Email Marketing
Data Scraping
Lead Generation Analysis
Company Research
Email List
B2B Lead Generation
LinkedIn Lead Generation
LinkedIn Sales Navigator
Digital Marketing
Social Media Advertising
Laurine N.
Nairobi, Kenya
$15/hr
4.9
21 jobs
CRM Automation Specialist helping service businesses optimize CRM systems, automate business processes, and improve operations using GoHighLevel, Airtable, Zapier, Make, Monday, and HubSpot.
I help coaches, SaaS companies, home service businesses, healthcare practices, real estate teams, and startups streamline their operations through CRM automation, workflow optimization, and dependable operations support.
Whether you're setting up a new CRM, cleaning up an existing one, automating repetitive tasks, or documenting business processes, I build systems that are easy to use, scalable, and designed around how your team works.
WHAT I CAN DO FOR YOU
◆ CRM setup & optimization
◆ Automate lead capture, follow-ups, reminders & nurture sequences
◆ Build full client onboarding & offboarding systems
◆ Connect calendars, email, forms, payment tools & CRMs
◆ Build custom operational dashboards & reporting systems
◆ Audit and fix broken or messy automations
◆ Sync data seamlessly across apps with no errors, no duplicates
◆ SOP creation, process documentation & workflow improvement
◆ Project coordination & operational support
◆ Webinar setup, support & team coordination
◆ Team training, system adoption & cross-functional coordination
TOOLS & PLATFORMS
◈ GoHighLevel ◈ Zapier ◈ Make ◈ Monday ◈ Airtable ◈ HubSpot ◈ Zoho CRM ◈ Salesforce
◈ Close CRM ◈ Typeform ◈ JotForm ◈ Google Workspace ◈ Microsoft 365 ◈ Calendly
◈ Asana ◈ ClickUp ◈ Slack ◈ Trello ◈ Docusign
RECENT PROJECTS
- Built and optimized GoHighLevel CRM, automations, pipelines, and SOPs.
- Built a GoHighLevel sales funnel with payment tracking and automated customer flow.
- Managed LinkedIn outreach, CRM follow-ups, and webinar lead nurturing.
- Generated qualified B2B leads and maintained accurate CRM records.
- Coordinated volunteer operations, scheduling, documentation, and webinar support.
HOW I CAN HELP
Whether you need a CRM audit, workflow automation, CRM optimization, process documentation, operations support, or long-term system management, I bring a structured and detail-oriented approach that helps your business reduce manual work, improve efficiency, and build processes that scale.
Send me a message or invite me to your project; I respond immediately.
CRM Automation
HighLevel
Zapier
Project Management
Administrative Support
Marketing Automation
Automated Workflow
Lead Management Automation
Make.com
Business Process Automation
Business Operations
Google Workspace
CRM Software
Customer Relationship Management
Automation
Email Automation
Project Management Support
Process Documentation
HubSpot
Virtual Assistance
Muhammad F.
Dubai, United Arab Emirates
$75/hr
4.8
154 jobs
With over 15 years of experience and recognition as a Top 1% Expert-Vetted Freelancer on Upwork, I am your trusted partner in turning visions into victories. From crafting compelling business plans to building financial models that investors can't ignore, I specialize in delivering results that matter.
🎯 Here’s What I Bring to the Table:
- Strategic business planning that drives growth.
- Feasibility Studies/Market Research
- Investor-ready pitch decks that captivate and persuade.
- Tailored business proposals designed to win.
- Financial Modeling
- Expert Virtual CFO services for seamless financial leadership.
Having empowered over 200 companies worldwide, I’ve consistently transformed ideas into success stories, setting benchmarks for excellence along the way. Let's create something extraordinary together! 🚀
What sets me apart? Beyond the top-tier ranking, I hold the prestigious Expert-Vetted status on Upwork—an accolade whispered about in large enterprises. It's an exclusive nod to my prowess, visible only to those seeking the absolute best. I don't just crunch numbers; I orchestrate financial symphonies, turning complexities into opportunities.
—let's redefine success together.
Business Analysis
Market Research
Business Proposal Writing
Business Services
Business Planning & Strategy
Startup Consulting
Business Plan
Financial Analysis
Executive Summary
Feasibility Study
Financial Model
Financial Modeling
Pitch Deck
Business Plan Writing
Pitchbook
Lovelyn Ogochukwu O.
Lagos Island, Nigeria
$10/hr
5.0
20 jobs
I support founders, CEOs, coaches, consultants, startups, and growing businesses that need a reliable professional to keep operations organized, priorities moving, and day-to-day business activities running smoothly.
As a Business Operations Manager and Senior Executive Assistant, I work behind the scenes to bring structure, organization, and accountability to busy businesses. I help executives stay focused on growth by taking ownership of the operational and administrative responsibilities that keep the business moving.
I can step in to manage the details, coordinate moving parts, follow up with teams, organize information, improve workflows, and make sure important tasks don't fall through the cracks.
What I Can Help With
✔ Executive support for founders, CEOs, and business owners
✔ Calendar, scheduling, meeting coordination, and follow-ups
✔ Inbox and communication management
✔ Business operations and administrative management
✔ Project and task coordination
✔ Team coordination and follow-up
✔ Workflow and process organization
✔ SOP creation and process documentation
✔ Business research and reporting
✔ CRM and business systems management
✔ Client, vendor, and stakeholder coordination
✔ Data organization and operational tracking
✔ AI-assisted workflow and productivity improvements
✔ Ad hoc operational support and problem-solving
How I Work
I don't just wait for instructions. I take ownership.
I’m proactive about identifying what needs attention, organizing priorities, following up on outstanding tasks, and keeping projects moving.
You can rely on me to:
• Bring structure to busy operations
• Keep tasks, projects, and priorities organized
• Follow through and ensure deadlines are not overlooked
• Coordinate people and information across different areas of the business
• Document and improve recurring processes
• Communicate clearly and professionally
• Work independently with minimal supervision
• Use technology and AI to improve efficiency
Tools
Google Workspace • Microsoft Office • Slack • Notion • Asana • Trello • ClickUp • Salesforce • HubSpot • GoHighLevel • Zoom • Canva • ChatGPT and AI productivity tools
Who I Support
Founders • CEOs • Coaches • Consultants • Startups • Service Businesses • Small & Growing Companies
If you need someone who can operate as more than an assistant — someone who can take ownership, coordinate the moving parts, improve organization, and help keep your business running efficiently — let's talk.
I’d be happy to learn about your business and see where I can take work off your plate.
Customer Support
Virtual Assistance
Communications
Customer Service
Customer Satisfaction
Client Management
Customer Onboarding
SaaS
CRM Software
Email Communication
Account Management
Customer Retention
Customer Engagement
Customer Experience
Email Management
Executive Support
Business Operations
Administrative Support
Social Media Management
Content Management
Ooreofe D.
Lagos, Nigeria
$5/hr
5.0
17 jobs
Your GoHighLevel CRM should make your sales process easier, not harder.
Every lead in your system should have a clear answer to four questions: Where did this lead come from? Who owns it? What happens next? What should happen automatically?
If those answers are unclear, adding another workflow usually will not solve the real problem. The issue is often the CRM structure underneath it.
Maybe leads are coming in but follow-up is inconsistent. Appointments are being booked without updating the opportunity. Contacts are receiving duplicate messages. Facebook or website leads are being assigned incorrectly. Or your team is still checking spreadsheets and manually moving deals even though GoHighLevel is supposed to automate the process.
You may be dealing with:
-Leads entering the wrong pipeline or being assigned to the wrong person
-Opportunities with no clear next action
-Email or SMS automation stopping unexpectedly
-Duplicate or conflicting workflows
-Appointment, cancellation, or no-show logic not updating the CRM
-Old leads sitting untouched without reactivation
-Messy tags, Custom Fields, Smart Lists, or opportunity stages
-Broken integrations, APIs, or webhooks
-An inherited GHL account that nobody feels confident changing
These problems usually appear as a GoHighLevel account grows. Different people add workflows at different times, business processes change, integrations are added, and eventually the CRM no longer reflects how the sales team actually works.
The solution is not more automation for the sake of automation. It is a cleaner customer journey.
Lead Capture → Qualification → Lead Routing → Follow-Up → Appointment Booking → Pipeline → Nurture → Reactivation → Customer
Your contacts, pipelines, opportunities, workflows, calendars, messaging, and integrations should all support that journey.
Sometimes that means cleaning up the existing GoHighLevel CRM architecture first — pipelines, opportunity stages, tags, Custom Fields, Custom Values, Custom Objects, lead-source data, and assignment rules. Once the foundation is clear, the automation becomes much easier to build, troubleshoot, and maintain.
From there, your system can automatically handle new-lead follow-up, lead routing, pipeline updates, email and SMS automation, appointment confirmations, reminders, missed-call text back, no-show recovery, lead nurturing, database reactivation, internal notifications, and customer onboarding.
The goal is simple: every lead should have a clear next step without your team constantly pushing the process forward manually.
When GoHighLevel needs to communicate with another platform, your CRM should still remain the center of the process. API integrations, webhooks, n8n, Make com, and Zapier can connect websites, lead sources, calendars, payment platforms, Google Sheets, databases, external CRMs, and other business applications without creating unnecessary complexity.
AI can also become part of the journey when it has a real job to do. Conversation AI, Voice AI, AI Agents, and AI Automation can support lead qualification, appointment setting, first-response speed, missed-call recovery, customer communication, and CRM updates — while handing the conversation back to a real person when appropriate.
But none of that matters if the system cannot be trusted.
Before a GoHighLevel setup is considered complete, the important questions are practical ones: Did the contact enter correctly? Was the lead source captured? Did the right workflow start? Was the opportunity created in the correct pipeline? Was the correct salesperson assigned? Did follow-up stop when the prospect replied or booked? And what happens when an integration fails?
That is why workflow testing, end-to-end QA, troubleshooting, documentation, and maintainable CRM architecture matter just as much as building the automation itself.
I work best with agencies, service businesses, and growing teams that rely on GoHighLevel for lead management and customer follow-up. You may be starting from scratch, cleaning up an inherited GHL account, migrating from another CRM, managing multiple subaccounts, or trying to understand why your current setup is no longer doing what the business needs.
If you only need simple data entry or basic GoHighLevel admin work, this may be more technical than you need.
But if your GoHighLevel account feels messy, disconnected, too manual, unreliable, or difficult to scale, send me a message and tell me what is happening.
We can identify where the process is breaking first, then build the right system around it.
HighLevel
CRM Automation
Marketing Automation
Sales Funnel Builder
Automation
Email Automation
Lead Management Automation
Lead Management
API Integration
Zapier
Make.com
n8n
Automated Workflow
CRM Development
Business Process Automation
Email Marketing
Sales Funnel Implementation
Artificial Intelligence
AI Agent Development
Lead Generation Chatbot
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How to Hire Top Business Coaches
How to hire business coaches
Feeling overwhelmed? Setting goals but not seeing the results you’re looking for? Wish you had someone to talk to and motivate you to grow your business? These are all signs you might need to hire a business coach.
So how do you hire business coaches? What follows are some tips for finding top business coaches on Upwork.
How to shortlist business coaching professionals
As you’re browsing available business coaching consultants, it can be helpful to develop a shortlist of the contractors you may want to interview. You can screen profiles on criteria such as:
Industry fit. You want a business coach who understands your industry so they can understand your challenges and help you reach your goals.
Project experience. Screen candidate profiles for evidence of business success.
Feedback. Check reviews from past clients for glowing testimonials or red flags that can tell you what it’s like to work with a particular business coach.
How to write an effective business coaching job post
With a clear picture of your ideal business coach in mind, it’s time to write that job post. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project.
An effective business coaching job post should include:
Scope of work: From business coaching to content generation, list all the deliverables you’ll need.
Project length: Your job post should indicate whether this is a smaller or larger project.
Background: If you prefer experience working with certain industries or software, mention this here.
Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.
Business coaches motivate entrepreneurs and professionals to set goals, face fears, and focus on personal growth. They can serve as an accountability partner to ensure you stay on the path to achieve your goals.
Here’s a quick overview of the skills you should look for in business coaching consultants:
Business coaching
Strong written and verbal communication
Motivational speaking
Industry-specific expertise (e.g., digital marketing, social media management)
Business coaches motivate entrepreneurs and professionals to set goals, face fears, and focus on personal growth. They can serve as an accountability partner to ensure you stay on the path to achieve your goals.
Here’s a quick overview of the skills you should look for in business coaching consultants:
Business coaching
Strong written and verbal communication
Motivational speaking
Industry-specific expertise (e.g., digital marketing, social media management)
Why hire business coaches?
The trick to finding top business coaches is to identify your needs. Do you personally need help formulating growth strategies that will allow you to reach your business goals? Or are you in the self-help and coaching space yourself and could use some business coaches to assist in the creation of content, products, or services? The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life.
The trick to finding top business coaches is to identify your needs. Do you personally need help formulating growth strategies that will allow you to reach your business goals? Or are you in the self-help and coaching space yourself and could use some business coaches to assist in the creation of content, products, or services? The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life.
How much does it cost to hire a business coach?
Rates can vary due to many factors, including expertise and experience, location, and market conditions.
An experienced business coach may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
A contractor who is still in the process of building a client base may price their business coaching services more competitively.
Which one is right for you will depend on the specifics of your project. Have a brilliant business idea in mind? But not sure how much money will it take to bring your idea to life? Upwork's Free Startup Cost Calculator can help you estimate the cost required to set up a Startup business
Rates can vary due to many factors, including expertise and experience, location, and market conditions.
An experienced business coach may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
A contractor who is still in the process of building a client base may price their business coaching services more competitively.
Which one is right for you will depend on the specifics of your project. Have a brilliant business idea in mind? But not sure how much money will it take to bring your idea to life? Upwork's Free Startup Cost Calculator can help you estimate the cost required to set up a Startup business