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Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!

I build structured operational systems that help small and medium-sized businesses operate with more clarity, organization, automation, and scalability. My work focuses on connecting departments, optimizing workflows, improving communication, standardizing operations, and creating infrastructure that allows businesses to grow through organized systems rather than operational chaos. After 10 years of experience building my own companies and consulting startup clients, I can help businesses improve and organize systems across multiple departments and operational layers including: • Marketing Department Brand identity, web infrastructure, content production systems, marketing workflows, social systems, tracking systems, advertising infrastructure, lead generation systems, audience retargeting, analytics integration • Sales Department CRM systems, lead databases, pipeline workflows, sales infrastructure, booking systems, phone systems, SMS systems, email systems, sales SOPs, client communication workflows • Operations Department Scheduling systems, customer flow, service delivery structure, execution workflows, operational analytics, internal coordination systems, workflow standardization, automation systems • Finance & Accounting Department POS systems, payment infrastructure, invoicing workflows, reporting systems, operational finance coordination, cost/payment tracking systems • HR & Team Coordination Onboarding systems, training structure, internal communication workflows, operational guidelines, role organization, team coordination systems • Procurement, Inventory & Logistics Supplier coordination, inventory systems, warehouse workflows, dispatch systems, equipment coordination, operational logistics structure • Technology & Infrastructure Website systems, cloud infrastructure, CRM integrations, automation workflows, AI systems, analytics infrastructure, operational software ecosystems • Legal & Compliance Support Operational documentation structure, internal compliance organization, business structure coordination, process documentation systems My approach combines operational structure, organizational management, and technology implementation to create scalable business systems that improve clarity, execution, communication, and long-term operational efficiency.

I built a SaaS platform with its own AI automation engine, used by clients from a local Marriott to law firms. I build systems that run while you sleep. I'm a developer and systems thinker who built an entire multi-tenant SaaS platform from scratch, including its own AI automation engine that replaced n8n. So I don't just connect apps; I architect and code the whole system. Who I've worked with: everything from a local Marriott to law firms to auto upholstery shops. Seven of them fired their previous developer to switch to me, and one new site hit an 8.3% visitor-to-lead rate in its first 2 weeks. Tools I've built into my platform, and can build custom for you: • AI agents & chatbots that handle support, sales, and intake • An autonomous AI blog writer: keyword research → full article → cover image → auto-publish & share to LinkedIn • An autonomous flyer/graphic generator that designs and posts to social on a schedule • AI social auto-posting with caption generation across every platform • AI voice agents that answer and place calls • AI avatar videos generated from a script • AI video tools: auto-captioning and clip extraction for short-form • Full CRM: pipelines, invoicing, payments, email/SMS, forms, ecommerce And the websites side: fast, custom-coded sites and stores wired straight into the CRM. Every lead captured and followed up automatically, not just a pretty page. About me: Co-founder & Director of AI at HyppoAI · MBA candidate at Florida Atlantic University · inaugural Be Good Scholar. Drowning in manual work, duct-taping tools, or stuck with a site that doesn't convert? Tell me your bottleneck and I'll map the fix.

Most teams hire me when manual workflows start breaking under scale — too many tools, too much copy-paste, data that won't stay in sync. I build full-stack SaaS platforms and AI automation that make those problems go away. My recent work spans the full range. For a B2B procurement CRM, I shipped a unified inbox that merges Gmail, Slack, and WhatsApp into one threaded view, plus a Human-in-the-Loop AI quoting engine that turns messy supplier negotiations into structured, versioned PDFs. I also built a real-time IoT operations platform for an EV battery-swap network — a Next.js / React command center over Java Spring Boot microservices, tracking stations, batteries, and swap orders live at high concurrency. On the AI and automation side, I build agent pipelines and n8n workflows that parse documents, orchestrate OpenAI calls, and push results into Google Workspace, Slack, and Twilio. One example: an AI agent that reads a tender PDF, scrapes Google Maps to discover matching vendors, enriches their contact data, and launches a targeted outreach campaign — turning days of manual sourcing into minutes. The foundation comes from Alibaba and Vipshop (NYSE: VIPS), where I built Java/Spring Boot systems handling 100k+ DAU at 99.9% uptime and once cut a procurement batch process from 24+ hours to under 3. I build production-grade from day one — not something you'll have to rewrite in six months. Stack: Java/Spring Boot, Python, Node.js, Next.js, React, PostgreSQL, OpenAI/Claude APIs, RAG, n8n, AWS, Docker. I translate business goals into technical roadmaps, own delivery end to end, and keep you updated daily. If you're building something that has to work reliably at scale, let's talk.

Are you a founder, startup, or growing business looking for a partner who can deliver both business clarity and technical excellence? With over 16 years of experience and a proven track record of helping clients raise over $100M+ and launch scalable digital products, I offer a rare combination of strategic business insight and hands-on development expertise. Whether you need investor-ready documents (pitch decks, business plans, financial models), or you're building a high-performing web/mobile app, I deliver solutions that are tailored, strategic, and designed to drive results. 💼 What I Offer 📊 Business Strategy & Financial Consulting • Investor-Ready Pitch Decks (VC/Angel/Accelerator formats) • Compelling Business Plans (Investment, Visa, or Growth-focused) • Clean, clear Financial Models (Cash Flow, Valuation, Projections) • One-Pagers, Executive Summaries, and Visual Storytelling • GTM Strategy, Product Roadmaps, and Startup Positioning 🧑‍💻 Full-Stack Web & Mobile App Development • MVPs & SaaS Platforms (Scalable & Lean) • Frontend: React.js, Angular, Vue.js, Next.js, Svelte, Tailwind CSS • Backend: Node.js, Laravel, Django, NestJS, .Net • Mobile: React Native, Flutter, Kotlin (Android), Swift (iOS) • Admin Panels, Dashboards, Realtime Apps, and APIs • Integrations: Stripe, PayPal, Twilio, Firebase, AWS, and more • CI/CD, Docker, Git, Vercel, Netlify, Firebase Hosting 🌍 Who I Work With I collaborate with startups, SMEs, and enterprise teams across industries like: • FinTech & SaaS • HealthTech & EdTech • E-Commerce & Retail • Crypto & Blockchain • Real Estate, Logistics, Automotive, Media, and More • From Silicon Valley to Saudi Arabia, from bootstrapped founders to funded startups, my work is • adapted to meet your industry, market, and stage of growth. ✅ Why Clients Choose Me 🚀 $100M+ Raised for clients through compelling pitch materials 💡 Tech & Business Fusion – Get strategy, storytelling, and code in one place 🌐 Global Perspective with U.S.-based communication 📈 Results-Driven Approach – Not just deliverables, but business outcomes ⚡ Fast Turnaround & Clear Communication 🤝 One-Stop Partner – From investor docs to MVP launch and beyond 🔍 What You Can Expect ✅ Free discovery call or consultation to understand your goals, business needs, and product vision ✅ Detailed proposal with clear deliverables, timeline, and transparent pricing ✅ Collaborative, agile development process with regular check-ins and milestone reviews ✅ Candid, expert feedback to refine your strategy, UX, and overall product direction ✅ Clean, scalable, and well-documented code built to industry best practices ✅ Professional communication with fast response time and ongoing support ✅ Post-launch maintenance & optimization to ensure performance and long-term success ✅ Flexible delivery options — from team handoff to long-term collaboration, based on your preference ✅ Pitch-ready, polished final product that’s not just functional, but persuasive and market-ready 📂 View my portfolio for real-world examples of startups funded, products launched, and businesses scaled. 📩 Ready to elevate your business and build something great? Let’s connect and turn your vision into reality.

Is manual CRM work and missed follow-ups quietly costing you leads? I'm a Zoho CRM + n8n automation specialist with 2+ years building real B2B systems, turning messy, manual sales and ops processes into clean automations that run in the background. I help teams automate lead capture, routing, WhatsApp follow-ups, AI qualification, reporting, invoicing, and sales-to-operations handoffs, so your CRM works for you instead of the other way around. 🎯 HOW I CAN HELP YOU ZOHO CRM AUTOMATION Reduce manual data entry, missed follow-ups, and lead leakage with a CRM that moves opportunities to the right owner at the right time. I build Zoho CRM automations with Deluge, workflows, client scripts, blueprints, validation rules, and connected records so your CRM becomes a working sales system, not just a database. N8N WORKFLOW AUTOMATION Automate sales, support, reporting, lead capture, and internal handoffs with workflows that run reliably in the background. I design multi-step n8n automations with API logic, retries, error handling, webhooks, Google Sheets, CRM sync, and notifications so broken manual processes stop costing your team time. WHATSAPP AI LEAD QUALIFICATION Respond faster to inbound WhatsApp leads and qualify prospects automatically before they reach your sales team. I have built WhatsApp AI sales agents synced with Zoho CRM, including multi-language replies, lead detail capture, CRM updates, routing logic, and human handoff when needed. ZOHO BOOKS AND INVOICING AUTOMATION Speed up billing, reduce invoice errors, and keep sales-to-accounting handoffs clean. I connect Zoho CRM and Zoho Books so quotes, invoices, customer records, payment-related updates, and accounting workflows stay aligned across the customer journey. ZOHO ANALYTICS DASHBOARDS Turn scattered CRM, finance, sales, and inventory data into clear dashboards for decision-making. I build Zoho Analytics reports for revenue trends, lead sources, sales performance, owner-wise activity, call reports, inventory planning, regional demand, and business KPIs using SQL/query tables, joins, formulas, and business logic. 🏆 RESULTS "He was proactive in identifying edge cases, handling errors gracefully, and optimizing workflows to reduce manual effort. His documentation and explanations of the workflows made handovers smooth and helped the team understand both the logic and the intent behind each automation." – Priyanka K., Project Lead "Abhijeet did an amazing job on this project. very detail oriented and knowledgeable. He is very responsive as well! Giving him another project shortly" – Yury N., Client "He worked diligently with me and exceeded my expectations for the project. would happily work with him again! He has a large depth of knowledge when it comes to automation." – Khamil J., Client 📌 HOW I WORK I start by mapping the actual workflow before building anything. I look at where leads come from, who owns each step, where data gets lost, when follow-ups should happen, what should be automated, and what should stay manual. Once the process is clear, I build automations in Zoho CRM and n8n so leads, follow-ups, ownership, reporting, invoicing, and handoffs move without manual chasing. I use Deluge, client scripts, workflow rules, REST APIs, webhooks, Zoho CRM, Zoho Books, Zoho Analytics, WhatsApp APIs, Google Sheets, and n8n to connect systems reliably. Every flow is tested before handover, and I usually record a Loom walkthrough so your team understands how the system works. See full case studies in my portfolio below. ✉️ 𝗠𝗘𝗦𝗦𝗔𝗚𝗘 𝗠𝗘 𝗢𝗡 𝗨𝗣𝗪𝗢𝗥𝗞 If you need Zoho CRM automation, n8n workflows, WhatsApp AI integrations, Zoho Books automation, or Zoho Analytics dashboards, message me on Upwork and I will review your setup and suggest the best next step. I typically respond within 4 hours and can support urgent projects when needed.