๐น STRATEGIC OPERATIONS, PROCESS TRANSFORMATION & BUSINESS SYSTEMS CONSULTANT
I help founder-led and growing businesses improve operations, redesign business processes, implement scalable systems, and create the operational foundations needed for sustainable growth.
With 20+ years of experience in business operations, process improvement, project delivery, and systems implementation, I help organizations move from reactive operations to structured, scalable operating systems.
If your business is experiencing operational bottlenecks, inconsistent execution, poor visibility, disconnected systems, or founder dependency, I can help identify the root causes and implement practical solutions.
What I Do
I work with business owners, executives, and leadership teams to:
โ Analyze and redesign business processes
โ Build scalable operating systems
โ Improve cross-functional workflows
โ Implement business systems and operational infrastructure
โ Design accountability and KPI frameworks
โ Lead software and ERP implementation initiatives
โ Develop SOPs, knowledge bases, and training systems
โ Improve reporting, visibility, and decision-making
My focus is not simply implementing software but improving how the business operates.
CORE AREAS OF EXPERTISE
Business Process Reengineering & Operational Excellence
โข Process Analysis & Improvement
โข Current State / Future State Design
โข Gap Analysis
โข Workflow Optimization
โข Organizational Process Design
โข Continuous Improvement
โข Change Management
Business Systems Architecture
โข Operating System Design
โข Workflow Architecture
โข Business Requirements Gathering
โข Functional Specifications
โข SOP Development
โข Knowledge Management Systems
โข Onboarding & Training Frameworks
Project & Implementation Leadership
โข ERP Implementations
โข CRM Implementations
โข Software Deployment
โข Stakeholder Management
โข Risk & Dependency Management
โข Cross-Functional Coordination
โข Vendor Management
Performance Management & Reporting
โข KPI Development
โข Business Metrics
โข Executive Dashboards
โข Operational Reporting
โข Process Measurement
โข Accountability Systems
AI & Automation Capabilities
I help organizations leverage AI and automation where it creates measurable business value.
Capabilities include:
โข Context Engineering
โข AI-Assisted Workflow Automation
โข Operational Knowledge Assistants
โข AI-Powered Reporting & Insights
โข Business Process Automation
โข Prompt Engineering for Business Operations
โข Workflow Intelligence & Process Audits
โข Automation Opportunity Assessments
Tools include:
ChatGPT | Microsoft Copilot | Google Gemini | Google NotebookLM | Zapier | AI Productivity Platforms
PLATFORMS & SYSTEMS
ERP / CRM
โข NetSuite (Admin & Project Management) | Odoo| Salesforce | Zoho | HubSpot
Project & Workflow Management
โข Asana| Monday dot com | Trello | Jira | Avaza
Process Mapping & Documentation
โข Lucidchart | Microsoft Visio | Notion
Business Intelligence & Analysis
โข Excel | Google Sheets | Reporting & KPI Systems
PROFESSIONAL BACKGROUND
โ 20+ years in business operations, strategy, and project delivery
โ 14+ years in senior leadership and operational management
โ MBA - United States โ Business Process Reengineering & General Management
โ Bachelor of Science โ Computer Science
โ $100K+ Earned on Upwork
โ 100% Job Success Score
โ Top Rated Plus
CERTIFICATIONS & EXECUTIVE TRAINING
โข Generative AI for Project Managers โ IBM (2026)
- Generative AI: Introduction and Applications
- Generative AI: Prompt Engineering
- Generative AI: Unleash Your Project Management Potential
โข Managing Projects in Notion โ Coursera Project Network (2025)
โข Business Metrics for Data-Driven Companies โ Duke University (2025)
โข Use RACI Charts for Work Management with Asana โ Coursera Project Network (2025)
โข Improve Efficiency in Asana for Project Managers โ Coursera Project Network (2025)
โข AI for Everyone โ DeepLearning.ai (2024)
โข Oracle NetSuite Partner SuiteSuccess Methodology โ Oracle University (2024)
โข Jira Fundamentals Training โ Atlassian (2024)
โข Managing the Company of the Future โ University of London (2022)
โข Design Thinking for Innovation โ University of Virginia Darden (2022)
โข Digital Transformation โ Boston Consulting Group (2021)
๐ก Whether youโre implementing a new system, redesigning a business process, scaling operations, or building a more structured operating model, I can help turn complexity into clarity and execution.
Business Analysis
Organizational Plan
Change Management
Innovation Strategy
Requirement Analysis
Market Analysis
Flowchart
Management Skills
Strategy
Project Logistics
ProcessMAP Document Management
Trello
Project Management
Oracle NetSuite
Project Management Software
Reneliz D.
Caloocan, Philippines
$65/hr
5.0
81 jobs
Are you looking to transform your raw data into clear, actionable insights? I help businesses turn complex data into meaningful, visual reports that support better decision-making.
With 15+ years of hands-on experience in Crystal Reports, Data Analysis, Data Visualization, report optimization, and SQL database development, I've worked across a wide range of industries including construction, retail, manufacturing, logistics and government and developed reports for ERP systems like SAP Business One.
Technical Skills:
โ SAP Crystal Reports
โ SQL (T-SQL, Stored procedures, and views)
โ Microsoft SQL Server
โ SAP Business One (Query, Formatted Search)
What I Offer:
โ Custom Crystal Reporting (Standard, Cross-tab, Subreports)
โ Report optimization
โ Report enhancement
โ Migration from legacy reports to Crystal Reports
A detailed-oriented person, love what she does, very responsive, can deliver, fast worker and able to multitask awaits your invite.
Sounds good?
Let's bring clarity to your data. Send me a message and let's discuss how we can work together.
Looking forward to hearing from you :)
Transact-SQL
SAP Crystal Reports
Microsoft Power BI
Data Visualization
Data Extraction
Report Writing
Shopify
Enterprise Resource Planning
SAP BusinessOne
SQL Programming
Business Intelligence
Data Analysis
Layout Design
Report
Mark Anthony B.
Mandaluyong, Metro Manila, Philippines
$15/hr
4.9
27 jobs
Iโm a seasoned Implementation Consultant with 10+ years of experience helping businesses streamline operations through SAP and other ERP systems. I specialize in:
โข ERP Implementation & Support โ end-to-end configuration, testing, training, and post-go-live support.
โข SAP Consulting โ modules expertise (FI, CO, MM, SD, and WM).
โข Process Optimization โ improving workflows to save time and reduce costs.
In addition to ERP, I also help clients with:
โข Bookkeeping & Accounting โ QuickBooks, Xero, Excel, financial reports, reconciliations, accounts payable/receivable.
โข Virtual Assistance โ admin tasks, data entry, scheduling, research, and other business support.
โ Why clients hire me:
โข Deep ERP/SAP technical knowledge combined with strong business and finance skills.
โข Accuracy and attention to detail in accounting and admin support.
โข Clear communication and a client-first approach.
Whether you need ERP/SAP implementation, day-to-day bookkeeping, or a dependable virtual assistant, I bring professionalism, efficiency, and results.
Letโs discuss how I can help your business succeed!
Bookkeeping
Internal Auditing
Microsoft SQL Server
SAP FI
Intuit QuickBooks
Microsoft Office
SAP Crystal Reports
Accounting Basics
Microsoft Excel
Jiem P.
Davao, Philippines
$6/hr
5.0
6 jobs
Hi, I'm Jiem. I'm a dedicated professional with three years of experience helping businesses streamline operations through accurate data entry, optimized inventory control, and effective supply chain strategies. I specialize in SAP Business One, bringing hands-on expertise and process insight to your team.
โ What I Can Do for You:
Data Entry Excellence: Fast, accurate, and organized data input to keep your systems up-to-date and error-free.
Inventory Optimization: Ensure ideal stock levels through effective monitoring and coordination. I actively communicate with merchandisers to align stock availability with demand forecasts, ensuring a smooth flow of goods and minimizing delays or excess inventory.
Supply Chain Support: Identify bottlenecks and implement improvements to boost overall productivity.
SAP B1 Expertise: Confidently navigate financials, sales, inventory, and reporting within SAP Business One.
๐ ๏ธ Why Clients Choose Me:
Detail-Oriented: I treat every task with precision and care.
Clear Communication: Youโll always know the status of your project.
Quick Learner: I adapt fast to your systems and workflows for a smooth collaboration.
Letโs work together to improve your operations and achieve measurable results. Iโm ready to contribute to your success โ message me to get started!
Best regards,
Jiem
SAP ERP
SAP
Data Entry
Microsoft Excel
SAP BusinessOne
Inventory Report
Inventory Management
Allan C.
Tanza, Philippines
$10/hr
5.0
134 jobs
โจ๐๐จ๐ฎ๐ซ ๐๐๐ฌ๐ญ ๐ ๐ซ๐๐๐ฅ๐๐ง๐๐๐ซ ๐๐๐๐๐ซ๐ข๐ง๐ ๐๐ข๐ ๐ก-๐๐ฎ๐๐ฅ๐ข๐ญ๐ฒ ๐๐๐ซ๐ฏ๐ข๐๐๐ฌ โจ
๐ Open for Part Time (4Hrs a day) and Short Term Projects ๐
๐๐ผ ๐๐ผ๐๐ฟ ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐๐ฒ๐ ๐ณ๐ฒ๐ฒ๐น ๐๐ป๐ฐ๐น๐ฒ๐ฎ๐ฟ, ๐ถ๐ป๐ฒ๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐, ๐ผ๐ฟ ๐ต๐ฎ๐ฟ๐ฑ ๐๐ผ ๐ณ๐ผ๐น๐น๐ผ๐?
I help businesses ๐๐๐ฟ๐ป ๐ฐ๐ผ๐บ๐ฝ๐น๐ฒ๐ ๐๐ผ๐ฟ๐ธ๐ณ๐น๐ผ๐๐ ๐ฎ๐ป๐ฑ ๐ฑ๐ฎ๐๐ฎ ๐ถ๐ป๐๐ผ ๐ฐ๐น๐ฒ๐ฎ๐ฟ, ๐ฎ๐ฐ๐๐ถ๐ผ๐ป๐ฎ๐ฏ๐น๐ฒ ๐๐ถ๐๐๐ฎ๐น๐ ๐ฎ๐ป๐ฑ ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐๐ so teams work faster, make better decisions, and reduce costly errors.
I specialize in ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐บ๐ฎ๐ฝ๐ฝ๐ถ๐ป๐ด, ๐๐ผ๐ฟ๐ธ๐ณ๐น๐ผ๐ ๐ฑ๐ผ๐ฐ๐๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป, ๐ฎ๐ป๐ฑ ๐๐ ๐ฐ๐ฒ๐น-๐ฏ๐ฎ๐๐ฒ๐ฑ ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐๐ถ๐ป๐ด, using tools like ๐ฉ๐ถ๐๐ถ๐ผ, ๐๐๐ฐ๐ถ๐ฑ๐ฐ๐ต๐ฎ๐ฟ๐, ๐๐ฟ๐ฎ๐.๐ถ๐ผ ๐ผ๐ฟ ๐ ๐ถ๐ฟ๐ผ ๐๐ผ๐ฎ๐ฟ๐ฑ๐ to bring structure and clarity to your operations.
Whether you need ๐ฐ๐น๐ฒ๐ฎ๐ป ๐ฆ๐ข๐ฃ๐, ๐๐ถ๐๐๐ฎ๐น ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐ณ๐น๐ผ๐๐, ๐ฟ๐ฒ๐น๐ถ๐ฎ๐ฏ๐น๐ฒ ๐ฎ๐ฑ๐บ๐ถ๐ป ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐, ๐ผ๐ฟ ๐ถ๐ป๐๐ถ๐ด๐ต๐๐ณ๐๐น ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐๐, I deliver accurate, well-organized work you can actually use.
๐ ๐๐ผ๐ ๐ ๐๐ฒ๐น๐ฝ ๐ฌ๐ผ๐
โ Visualize and optimize business processes
โ Translate complex workflows into easy-to-understand diagrams
โ Organize, clean, and analyze data for better decision-making
โ Provide dependable admin and reporting support you donโt need to micromanage
๐ ๐ช๐ต๐ฎ๐ ๐ฌ๐ผ๐ ๐๐ฎ๐ป ๐๐ ๐ฝ๐ฒ๐ฐ๐ ๐ช๐ต๐ฒ๐ป ๐ฌ๐ผ๐ ๐ช๐ผ๐ฟ๐ธ ๐ช๐ถ๐๐ต ๐ ๐ฒ
โ Clear communication & fast turnaround
โ Detail-oriented, accurate work
โ Structured, professional deliverables
โ On-time results you can trust
Iโm available for ๐ฝ๐ฎ๐ฟ๐-๐๐ถ๐บ๐ฒ (4 ๐ต๐ผ๐๐ฟ๐/๐ฑ๐ฎ๐) and ๐๐ต๐ผ๐ฟ๐-๐๐ฒ๐ฟ๐บ ๐ฝ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐๐, and I adapt quickly to your tools and workflows.
โ๐๐๐ซ๐ฏ๐ข๐๐๐ฌ ๐ ๐๐๐๐๐ซ:
๐๐จ๐ ๐๐๐๐๐๐๐๐๐๐๐๐ & ๐ฝ๐๐๐๐๐๐ ๐จ๐๐๐๐๐๐๐๐๐
โ Accurate Data Entry (41 WPM with 100% accuracy ๐ฏ)
โ CRM Data Management
โ Internet Research
โ Email & Chat Support
โ Document Conversion (PDF โ Word/Image)
โ MS PowerPoint & Word formatting
๐ ๐น๐๐๐๐๐๐ ๐๐๐ ๐จ๐๐๐๐๐๐๐
โ Advanced Excel (Formulas, Pivot Tables, Dashboards, Macros)
โ Data Cleansing, Validation & Reconciliation
โ Insightful summaries and data storytelling
๐ ๐ท๐๐๐๐๐๐ ๐ซ๐๐๐๐๐๐๐๐๐๐๐๐
โ SOPs & Work Instructions
โ Process Flowcharts, Org Charts & Workflow Diagrams
โ Tools: Visio, Lucidchart, Draw.io, Miro, Canva, PowerPoint, Figma, Mural & EdrawMax
๐จ ๐ซ๐๐๐๐๐ & ๐ช๐๐๐๐๐๐๐ ๐บ๐๐๐๐๐๐
โ Canva Graphics & Infographics
โ Presentation Formatting
โ Social Media Announcements
๐น Other Tools I Work With
Microsoft Applications (Word, PowerPoint, Excel , Projects, Sharepoint, Forms & Teams) | Google Sheets | Canva | Slack | Zoho Apps |
If youโre looking for a ๐ฟ๐ฒ๐น๐ถ๐ฎ๐ฏ๐น๐ฒ, ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐-๐ฑ๐ฟ๐ถ๐๐ฒ๐ป ๐ฉ๐ ๐๐ต๐ผ ๐ฏ๐ฟ๐ถ๐ป๐ด๐ ๐ฐ๐น๐ฎ๐ฟ๐ถ๐๐, ๐๐๐ฟ๐๐ฐ๐๐๐ฟ๐ฒ, ๐ฎ๐ป๐ฑ ๐ฟ๐ฒ๐๐๐น๐๐, Iโm ready to support your goals.
๐ Check out my portfolio on Wix: allancustodio05.wixsite.com/allancustodio0305
๐ ๐ณ๐๐โ๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐ ๐๐๐๐๐๐๐๐๐ ๐๐๐ ๐๐๐๐ ๐๐๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐ .
โจ Your VA Rockstar ๐๐น๐น๐ฎ๐ป ๐๐๐๐๐ผ๐ฑ๐ถ๐ผ โจ
Microsoft Excel
Data Entry
Accuracy Verification
Email Communication
Microsoft Visio
Data Analysis
Virtual Assistance
Swim Lane Diagram
Administrative Support
Scheduling
File Management
File Maintenance
Flowchart
Canva
Process Flow Diagram
Merry Joy S.
General Santos City, Philippines
$10/hr
5.0
3 jobs
Graduated with a Degree of Bachelor of Science in Information Technology major in Networking. Solution-driven professional with 8 yearsโ experience. Well versed in a variety of common operating systems, applications, and hardware with a proven ability to master new tools and technologies quickly. Possessing an excellent communication and can relate with people at all levels and flexible to work well as a team and an individual.
SAP ERP
SAP
eBay Listing
Manual Testing
Functional Testing
Technical Support
eBay Marketing
Product Listings
Bug Reports
SAP ERP HCM
Software Testing
Email Support
Online Chat Support
SAP FICO
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