Hire the Best Operations & Workflow Freelancers in Marikina City, PH

Revenue's growing. If everything still runs through you, that's not growth, that's a bottleneck. I build the systems that fix it: SOPs, workflows, KPI dashboards, and accountability structures that make your business process-dependent, not manager-dependent. 20 years of combined experience in BPO and freelance operations management. I find the gap, build the fix, and leave you with a team that doesn't need to ask you everything. I lead the business with: SOP & process documentation KPI systems & performance dashboards Workflow audits & process improvement Document control & data organization Sales funnel & lead tracking operations Project management setup (Notion) Workflow mapping & diagrams (Miro) Documentation & reporting (Google Workspace, Microsoft) Tool-agnostic by design. I think in systems first, tools second. Whatever your team runs on, I can work in it or tell you honestly when it's the wrong fit. I don't hand you a framework and disappear. I build it, test it, embed it, and train your team to run it without me. So, what's still running through you that shouldn't be? Let's have that conversation.

Experienced Business Operations Analyst and Virtual Assistant I bring 7 years of diverse experience in business operations management and virtual assistance, with a robust focus on project management, contract management, and data analysis. My career has been marked by deep expertise in contract and operations management, data analytics, data management, business operations, and process improvement. I excel in collaborative environments, seamlessly working with cross-functional teams to ensure operational and service excellence. Technical Skills Project Management Tools: Proficient in Asana, Trello, Monday.com, Jira, and ClickUp CRM/Analytical Tools: Skilled in Salesforce, Microsoft Excel, Google Workspace, Data Studio, Google Sheets, PowerBI, Zoho, Hubspot, Streak Professional Summary Project Management: Proven track record of managing projects from inception to completion, ensuring timelines and objectives are met. Contract Management: Demonstrated proficiency in handling diverse contracts, ensuring compliance, and optimizing contractual processes. Client Intake: Proficient in managing client onboarding processes, ensuring a smooth and positive experience. Business Process Improvement: Expertise in identifying areas for improvement and implementing streamlined processes for increased efficiency. Operational Management: Strong background in overseeing day-to-day operations, ensuring seamless workflows. Administrative Support: Adept at handling day-to-day administrative tasks, scheduling, and correspondence. E-commerce Reporting: Generate detailed reports on e-commerce metrics, analyze sales data, track inventory levels, and provide insights to optimize online sales performance. Competitive Analysis: Analyzed market trends and competitor strategies to provide actionable insights that inform business decisions. Data Analytics: Extensive experience in data analysis, providing actionable insights to drive strategic decision-making. Dashboard and Reporting: Experienced in creating and maintaining dashboards for tracking key performance indicators (KPIs) and reporting to stakeholders. How I Work I am a self-motivated professional fueled by a passion for innovation and a knack for overcoming challenges. I thrive on continuous improvement and am always eager to acquire new skills. My work is characterized by detail-oriented precision and strong organizational skills, which allow me to handle multiple projects simultaneously and meet deadlines without compromising quality. As a storyteller with strong communication skills, I deliver clear and impactful presentations. I am comfortable working independently but enjoy being part of a motivated team of smart and dedicated individuals.

I help CEOs and growing businesses stay organized, scale efficiently, and get results. I started my career as an Executive Assistant to CEOs, where I gained strong foundations in business operations, executive support, communication, and decision-making support. Working closely with leadership allowed me to understand how high-level strategy turns into daily execution. From there, I moved into Project Management, managing projects for graphic design and sales companies using tools such as Asana, ClickUp, and other task management systems. I handled project coordination, timelines, team communication, workflow setup, and ensured deliverables were completed on time and to standard. As my experience grew, I stepped into Operations Manager roles for cleaning companies, graphic agencies, and sales teams. In these roles, I focused on: Managing day-to-day operations Coordinating multiple teams and departments Creating and improving systems and workflows Identifying problems and implementing practical solutions Ensuring projects and operations were delivered efficiently I’m experienced in working with different teams, fast-paced environments, and remote setups, and I take pride in being reliable, proactive, and solution-oriented. If you’re looking for someone who can think strategically, manage people and projects, and make operations run smoothly, I’d be happy to help. Skills & Expertise: Executive Assistance (CEO Support) Project Management (Asana, ClickUp, Trello) Operations Management Team Coordination & Workflow Optimization Process Improvement & Problem-Solving Remote Team Management Let’s work together to streamline your operations and move your business forward.