Hire the Best Operations & Workflow Freelancers
in the Philippines

Since 2019, I have worked as a Freelancer specializing in business consultancy, virtual assistance, project management, data analysis, and business development. Most recently, I served as a Business Development Manager at GoodUnited until May this year, where I managed outreach campaigns, CRM pipelines, client relationships, and data-driven growth strategies using HubSpot and LinkedIn. Previously, I worked as a Junior Project Manager/Data Analyst, managing projects through Asana and Airtable while creating automations, dashboards, and reports to improve operations and team performance. I also handled client support tickets, maintained SOPs and knowledge bases, and collaborated cross-functionally to streamline workflows and reporting processes. Tools & Applications: HubSpot, Airtable, Asana, ClickUp, Trello, ManyChat, Miro, Vitally, Slack, Zoom, Google Workspace, Google Analytics, and Discord.

Your agency is growing. But so is the chaos. I help overwhelmed agency founders streamline their operations so they can spend less time managing the day to day and more time leading a growing agency. With 6+ years of experience partnering with agency owners, I've seen the same challenges come up over and over again. • Does it feel like your agency can't move without you? • Your team relies on you for answers. • You're the one chasing deadlines and checking on every project. • Clients reach out to you because they know you'll have the answer. • Instead of focusing on growth, you're stuck managing the day to day. 🟡 SELECTED PROJECTS 🟡 1. Rcompmedia | Digital Marketing Agency When I joined this agency, they were primarily a Wix web design agency with ClickUp already in place, but the system wasn't being used consistently. After auditing their workflows, I simplified their project templates, standardized processes, and led team training to improve adoption. As operations became more structured, the agency expanded beyond web design and now offers SEO, social media management, paid ads, branding, and other digital marketing services. 2. Workwear Uniforms | eCommerce Audited their order request process and identified communication gaps caused by scattered information. Designed a centralized request system with automated task assignments, giving the team a single source of truth, improving turnaround times, and reducing missed requests and delivery delays. 3. Corsina | Social Media Agency The founder wanted one central system instead of juggling information across emails, Slack, and scattered SOPs. After auditing their existing processes, we consolidated everything into ClickUp, simplified more than 30 SOPs into a streamlined documentation system, and built a centralized workspace with dashboards and a client approval process. The result was a more organized operation with better visibility for both the team and clients. 🟡 HOW I CAN SUPPORT YOUR AGENCY 🟡 • Build practical systems your team will actually use • Streamline operations and daily workflows • Lead projects from planning to delivery • Optimize and customize ClickUp workspaces • Create SOPs that are simple and easy to follow • Improve team accountability and collaboration • Manage client communication and stakeholder expectations • Coordinate designers, developers, marketers, and project managers • Build dashboards for visibility and reporting • Identify bottlenecks and improve operational efficiency • Automate repetitive processes to save time • Support your team with onboarding and process training 🟡 WHAT'S LIKE TO WORK WITH ME 🟡 1. Let's Get to Know Each Other I usually like to start with a discovery call, but if you prefer a quick chat, that's completely fine too. This is our chance to understand your agency, talk through your challenges, and see if we're the right fit. Sometimes the solution is operations support. Sometimes it's improving your systems. We'll figure it out together. 2. I'll Treat Your Business Like It's My Own Once we start working together, I'll be more than just another freelancer. I'll be someone who's genuinely invested in helping your agency succeed. I'll take ownership, stay proactive, and look for ways to make your day to day operations easier. 3. Simple Always Wins I believe the best operations are the ones that are easy to follow. I don't like overcomplicated systems or unnecessary tools. If we can keep things simple while helping your team work better together, that's exactly what we'll do. 4. I'm Here for the Long Run As your agency grows, your operations will need to grow too. I'll continue looking for ways to improve your workflows, support your team, and help your business run as smoothly as possible. Let's build an agency that runs smoothly, supports your team, and gives you the freedom to focus on growing the business. ☕️ Kate

I help founders and growing businesses improve how work gets done by simplifying operations and building systems that scale. Most clients already have SOPs, tools, and documentation—but execution is still messy. Tasks fall through the cracks, ownership is unclear, and processes exist on paper but don’t work in practice. That’s where my approach is different. The Strategy: I don’t start with SOP documentation—I start by fixing the system.I take a top-down view of how work actually flows, identify constraints and decision bottlenecks, and redesign workflows so execution is clear and ownership is explicit. Once the process works in practice, I document it into lean, repeatable systems that reduce manual effort, improve accountability, and support long-term growth. What I specialize in: Business process improvement & workflow optimization Operations management for startups and small businesses Process mapping, gap analysis, and bottleneck identification SOP documentation and process standardization Systems building using tools like ClickUp, Airtable, and automation platforms OBM-style operational support for scaling teams My work emphasizes operational clarity and disciplined execution—without adding unnecessary layers. Best fit clients: Business owners scaling operations or teams Companies with undocumented or inconsistent processes Founders who feel busy, overwhelmed, or operationally stuck If you need someone who can see the whole system, improve it, and then document it properly, I can help. 📩 Send me a message and tell me where your operations feel stuck—I’ll help you identify what’s slowing things down and how to fix it.

Your calendar should protect your priorities and your business should run on systems, not memory. I build both. I'm an Executive Assistant & Operations Coordinator with 5+ years supporting US-based CEOs and executive teams - currently holding a 100% Job Success Score. Most freelancers are either EAs (great with your day) or ops people (great with systems). I'm deliberately both: I run your day with EA precision, and everything I touch gets documented into a system your business keeps forever. WHAT I HANDLE: ✅ Executive calendar architecture & inbox governance (95%+ response rate, maintained) ✅ CRM setup, cleanup & pipeline management - HubSpot, GoHighLevel ✅ SOP creation & process documentation - I operate from my own 13-SOP library ✅ ClickUp / Notion / Asana workspace architecture & project coordination ✅ Email campaigns, content scheduling & marketing coordination HOW I WORK: ✅ US business hours - you'll never feel the timezone ✅ Proactive end-of-day updates, every working day - no chasing, no micromanaging ✅ Week 1 with me starts with a full systems audit - you get a written assessment of your operations in the first 5 days ✅ Every client gets a Command Center: one dashboard for tasks, decisions, and updates RECENT RESULTS: ✅ Coordinated executive operations across two companies for one CEO (SaaS + services) ✅ Ran competitor pricing research across 13 companies to set a market entry strategy ✅ Converted video-based tribal knowledge into onboarding manuals new hires run alone ✅ 4-year tenure managing enrollment pipeline + executive support for a private academy If you are a founder who needs reliable, strategic support without the hand-holding — invite me to your job and let's talk!

When a business is growing fast, work gets messy — deadlines slip, communication breaks down, and no one is quite sure who owns what. I'm the person who fixes that. I'm an Operations & Project Manager with 6+ years of experience and an MBA — which means I don't just execute tasks, I help you build the operational structure that makes execution reliable at scale. I work best with fast-moving or distributed teams — digital agencies, creative studios, remote-first startups — where the gap between "we have a plan" and "work is actually getting done" tends to be where things fall apart. That gap is exactly what I close. What I can help you with 1. Project & Operations Management I manage end-to-end execution — defining scope, building timelines, coordinating stakeholders, tracking deliverables, and making sure work lands on time with full visibility across the team. No surprises, no chasing. 2. Process Improvement & SOP Development I design and document workflows and SOPs that reduce confusion, create consistency, and give your team a clear playbook to follow — so the same mistakes stop happening twice. 3. Team Coordination & Remote Operations I organize distributed teams around structured communication, clear task ownership, and accountability systems built inside ClickUp, Monday, or Trello — whatever your team already uses. 4. Talent Acquisition & Onboarding I support sourcing, interviewing, and onboarding so new hires integrate smoothly and are set up to contribute from day one — not three months in. How I work I focus on structure, clarity, and accountability — not just moving tasks across a board. I make sure your team knows what to do, when to do it, and how success is measured. I proactively surface gaps before they become problems, and I align daily execution with the broader goals of the business — not just the to-do list. My MBA background means I can think beyond coordination and contribute to how operations are structured, scaled, and improved as your business grows. Tools ClickUp · Monday · Trello · Slack · Google Workspace · Xero · CRM systems · SOP & documentation tools If your operations are growing faster than your systems can handle — let's talk.

Highly motivated professional with a passion for results in fast-paced environments. I bring over 10 years of experience as a freelancer, excelling in administrative support, real estate, marketing & operations, e-commerce, payroll & finance, and lead generation. Marketing & Operations: I possess a keen understanding of developing and executing strategic marketing campaigns across various channels. My operational skills ensure efficient project management and flawless execution. Financial Acumen: Ensuring accurate payroll processing, bookkeeping, and financial reporting. E-Commerce: I am well-versed in the intricacies of e-commerce platforms, adept at the back end, admin and order entry support, and managing online stores to maximize sales. Real Estate: My experience in the real estate industry allows me to provide comprehensive support, from market research and property data management to client communication. Administrative Support: I am a highly organized and detail-oriented individual with exceptional administrative skills. I can efficiently manage calendars, emails, and documents, ensuring a smooth workflow. Lead Generation Pro: I excel at identifying and generating qualified leads through various strategies, driving business growth and exceeding sales targets. My ability to thrive in fast-paced environments, combined with my diverse skillset, makes me a valuable asset to any team. I am a quick learner, eager to take on new challenges, and always strive to deliver exceptional results I have a perfect home office setting, with a fast and reliable internet connection of 200mbps, a Dual Monitor i7 Desktop Computer, M3 Macbook Air, Plantronics noise-canceling headset, and a printer to function in everything the right manner.