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in the Philippines

With 6+ years of experience supporting Shopify and ecommerce brands, I help businesses deliver excellent customer service while keeping operations running smoothly. I'm a Top Rated freelancer with 100% Job Success and have built long-term relationships with my clients—the longest for 5 years, with another ongoing since 2023. I can quickly learn your workflow and become an extension of your team with minimal supervision. Here's how I can help: ✔ Customer email & ticket support ✔ Order tracking, refunds, returns & exchanges ✔ Subscription management (Loop & similar platforms) ✔ Shopify order management & edits ✔ Order fulfillment & supplier coordination ✔ Chargebacks & disputes ✔ Product uploads & basic store management ✔ Data entry & admin support Tools I use regularly: • Shopify • Help Scout • Freshdesk • Commslayer • Gmail • Google Sheets • ChatGPT • Notion • Canva • WooCommerce • Klaviyo I'm known for being calm under pressure, detail-oriented, and responsive. Whether it's handling a high volume of support tickets or ensuring orders are processed accurately, I focus on providing a great customer experience while helping businesses grow. If you're looking for someone reliable who can start contributing with minimal training, I'd be happy to help.

I am an experienced Logistics and Supply Chain Operations Manager specializing in international sourcing, freight coordination, and eCommerce fulfillment operations. I have worked with suppliers and logistics partners across China, the UK, Turkey, and the USA, coordinating FCL container shipments, international freight, and courier logistics to support growing product-based businesses. My focus is helping companies build efficient supply chains, reduce shipping costs, and streamline fulfillment operations so they can scale without operational bottlenecks.

✅ Results-driven Supply Chain Manager with 20+ years of experience managing end-to-end logistics operations, procurement, sourcing, inventory management, and international trade. Proven success in optimizing supply chains, reducing costs, improving supplier performance, and ensuring compliance across global operations. ✅ Expert in Import/Export and Global Logistics, including freight forwarding, customs documentation, vendor management, contract negotiation, and cross-border shipping. Skilled at building strong supplier relationships and securing competitive pricing while maintaining quality and delivery standards. ✅ Experienced in E-commerce Logistics Operations, overseeing order fulfillment, inventory flow, warehouse coordination, last-mile delivery, and international shipping solutions. Successfully supported fast-growing online businesses through efficient logistics strategies and scalable operational processes. ✅ Strong background in Procurement and Strategic Sourcing, identifying reliable suppliers, conducting market research, negotiating favorable terms, and implementing cost-saving initiatives that improve profitability and operational efficiency. ✅ Hands-on leader with a data-driven approach, leveraging analytics, process improvement, and technology to streamline operations, enhance service levels, and drive continuous improvement across the supply chain. ✅ Committed to delivering results, solving complex logistics challenges, and helping businesses scale efficiently. 📩 Send me a message and invite me to your job. I look forward to discussing how my supply chain, procurement, and logistics expertise can help support your business goals.

I am a full time professional freelancer. I am always ready to work for 7 days in a week. It is easy to me for working with your required time. I am a fast learner and I pride myself on my accuracy, efficiency and reliability. i am Dependable, keen attention to detail, works conscientiously with minimal or no supervision, follows instructions carefully, captivating typist. I have an experienced in Data Mining, Web Researching, Advertising, Data Entry, Virtual Assistant, Data Scrapping. i am working also in amazon.

Top-Rated & Skill-Certified Executive Virtual Assistant | Shopify & E-commerce Operations Specialist Are you an overworked founder, entrepreneur, or executive buried in day-to-day operations? As an Upwork Top-Rated and Skill-Certified Specialist with 6+ years of experience, I help growing businesses reclaim their time. I streamline workflows, manage daily operations, and scale customer support so you can focus entirely on growth. Whether you need high-level executive assistance or dedicated e-commerce management, I deliver reliable, detail-oriented support tailored to your business. Executive Virtual Assistant & Administrative Support ✔ Executive Assistance ✔ Calendar Management ✔ Email & Inbox Management ✔ Meeting Scheduling & Coordination ✔ Travel Planning & Research ✔ File & Document Organization ✔ Data Entry & Database Management ✔ CRM Management & Updates ✔ Internet & Market Research ✔ Google Workspace Administration ✔ Google Sheets & Excel Reporting ✔ SOP Creation & Process Documentation ✔ Process Improvement ✔ Project Coordination ✔ Task & Deadline Management ✔ Team Coordination ✔ Operations Support ✔ General Administrative Assistance Shopify & E-commerce Operations ✔ Shopify Store Administration ✔ Order Processing & Order Management ✔ Product Listings & Product Uploads ✔ Inventory Monitoring ✔ Product Updates ✔ Order Fulfillment ✔ Supplier Coordination ✔ Address Verification ✔ Customer Account Management ✔ Dropshipping Operations ✔ Shopify Store Maintenance Customer Experience & Customer Support ✔ Email Support via Gmail, Gorgias, Zendesk, Commslayer and Zoho ✔ Live Chat Support ✔ Social Media Customer Support ✔ Order Tracking ✔ Shipping & Delivery Support ✔ Returns, Refunds & Exchanges ✔ Customer Retention ✔ Chargeback and Disputes Prevention ✔ Stripe & PayPal Dispute Management ✔ High-Volume Ticket Handling ✔ AI-assisted Multilingual Customer Support ✔ Refund Reduction Strategies ✔ Customer Retention through Exchanges WordPress & Content Management ✔ WordPress Content Management ✔ Blog Publishing ✔ Website Content Updates ✔ Product Page Management ✔ Meta Titles & Meta Descriptions ✔ Internal Linking ✔ Basic SEO Tools & Platforms: ✔Executive & Productivity • Google Workspace • Google Calendar • Gmail • Google Docs • Google Sheets • Microsoft Excel • Slack • ClickUp • Notion • Trello • HubSpot ✔ E-commerce • Shopify • WooCommerce • WordPress ✔ Customer Support • Gorgias • Zendesk • Zoho Desk • Richpanel • Commslayer ✔ Payments • Stripe • PayPal • Shopify Payments ✔ AI Productivity • ChatGPT • Gemini • Microsoft Copilot • Claude ✔Translation • DeepL • Google Translate Why Clients Hire Me • Upwork Top-Rated Freelancer • Upwork Skill-Certified Customer Service Specialist • 6+ years of Executive & Virtual Assistant experience • 4+ years supporting Shopify and e-commerce businesses • Strong executive, administrative, and operations support background • Experienced in managing calendars, emails, projects, documentation, and business operations • Organized, proactive, and highly detail-oriented • Excellent written English and professional communication • Able to work independently with minimal supervision • Quick learner who adapts easily to new tools and workflows • Customer-focused mindset with experience reducing refunds and improving customer retention Whether you need an Executive Virtual Assistant, Executive Assistant, Administrative Assistant, Operations Assistant, Shopify Virtual Assistant, Customer Support Specialist, E-commerce Operations Assistant, or WordPress Assistant, I'm ready to become a dependable extension of your team. I take pride in staying organized, communicating professionally, solving problems efficiently, and helping businesses operate smoothly behind the scenes. Let's discuss how I can help streamline your operations and give you more time to focus on growing your business.

🏆 Maritime Trend Analysis 🦄 Vessel Tracking & Research 💪 Freight & Logistics Support Looking for a logistics support who understands the maritime side of your operations? 𝐓𝐡𝐞 𝐫𝐞𝐚𝐥𝐢𝐭𝐲? Logistics decisions depend on accurate information, whether it's tracking vessels, verifying shipment details, monitoring updates or maintaining organized reports. With experience working with major ocean carriers and maritime operations, I help businesses keep their logistics data accurate, organized and ready for action. You focus on your clients and business. I'll take care of maritime data behind the scenes. Are you betting on Social Media to grow your business? Let's create a 𝘽𝙍𝙀𝘼𝙆𝙏𝙃𝙍𝙊𝙐𝙂𝙃 𝙍𝙀𝙎𝙐𝙇𝙏𝙎 and take your business 𝙏𝙊 𝙏𝙃𝙀 𝙉𝙀𝙓𝙏 𝙇𝙀𝙑𝙀𝙇—please read on to know more! 👇 Here are the services I am equipped to offer clients. 📌 𝙈𝙖𝙧𝙞𝙩𝙞𝙢𝙚 𝘿𝙖𝙩𝙖 𝘼𝙣𝙖𝙡𝙮𝙨𝙩 & 𝙇𝙤𝙜𝙞𝙨𝙩𝙞𝙘𝙨 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ⚓Vessel Tracking & Schedule Updates ⚓Carrier Services & Network Changes ⚓Trade Lane Performance Insights ⚓Global Industry Developments ⚓Shipping Trend Analysis ⚓Logistics & Operations Coordination ⚓Procurement Assistance ⚓Freight Process Support ⚓Maritime Reporting Solutions 🛠️𝙏𝙤𝙤𝙡𝙨 𝙄 𝙪𝙨𝙚 𝙩𝙤 𝙙𝙚𝙡𝙞𝙫𝙚𝙧 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙩 𝙬𝙤𝙧𝙠𝙛𝙡𝙤𝙬𝙨 ⭐Maritime & Shipping Platforms: 𝙈𝙖𝙧𝙞𝙣𝙚 𝙏𝙧𝙖𝙛𝙛𝙞𝙘, 𝙑𝙚𝙨𝙨𝙚𝙡 𝙁𝙞𝙣𝙙𝙚𝙧, 𝙀𝙦𝙪𝙖𝙨𝙞𝙨 & 𝙁𝙡𝙚𝙭𝙥𝙤𝙧𝙩 𝘼𝙩𝙡𝙖𝙨. ⭐ 𝙂𝙤𝙤𝙜𝙡𝙚 𝙒𝙤𝙧𝙠𝙨𝙥𝙖𝙘𝙚, 𝙅𝙞𝙧𝙖, 𝙏𝙧𝙚𝙡𝙡𝙤, 𝘼𝙨𝙖𝙣𝙖 𝙖𝙣𝙙 𝙂𝙚𝙣𝙚𝙧𝙖𝙡 𝙊𝙛𝙛𝙞𝙘𝙚 —𝙎𝙥𝙧𝙚𝙖𝙙𝙨𝙝𝙚𝙚𝙩𝙨, 𝙊𝙪𝙩𝙡𝙤𝙤𝙠, 𝙀𝙭𝙘𝙚𝙡, 𝙒𝙤𝙧𝙙, 𝙋𝙤𝙬𝙚𝙧𝙋𝙤𝙞𝙣𝙩, 𝘿𝙧𝙤𝙥𝙗𝙤𝙭, 𝙂𝙤𝙤𝙜𝙡𝙚 𝘿𝙧𝙞𝙫𝙚 & 𝘾𝙖𝙣𝙫𝙖 these are the potions and spell books in my arsenal, crafting seamless administrative efficiency with a touch of magic. 🧙‍♂️ 🗝️ Sounds like I'm the one you need? 1️⃣ Send me a message 2️⃣ Let me know your problems, plans and goals 3️⃣ Let's collaborate to create exceptional results and streamline operations!