The Best ServiceNow Freelancers For Hire In the Philippines

Check out ServiceNow Freelancers in the Philippines with the skills you need for your next job.

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$6 hourly
- 5.0/5
- (15 jobs)
👋 Hello Upwork community! Thank you for taking the time to visit my profile! 🙏 Are you seeking a skilled professional who combines English and Italian language expertise with comprehensive virtual assistance? I am a Rising Talent freelancer and a native Italian speaker, offering a wide range of services tailored to meet your project or company’s needs effectively. I ensure high-quality results and seamless collaboration, with a passion for communication and bridging cultures that drives my commitment to consistently exceeding client expectations. 🌍✨ 🔧 Software & Application Proficiencies: ☁️ Cloud & IT Systems: SAP HCM, Cornerstone On Demand, ServiceNow, Zendesk, Shopify 💻 Office Suites & Creative Tools: MS365, Google Suites, Canva, Adobe Creative Cloud ⚙️ Specialized Software: IDTOMIS, Sysmex, Abbott 🔹 Areas of Expertise: Virtual Assistance: 🗂️ Administrative support 💬 Customer service (non-voice) 📑 Billing and invoices Creative & Technical Skills: 🎨 Graphic design 📸 Photo & video editing 🖥️ Slide presentations 📊 Data analysis and reporting Italian Language Services: 🌐 IT-EN & EN-IT Translation, content writing, and proofreading ⭐ What Sets Me Apart: ✅ Quality Service: Exceptional results tailored to your specific needs 🔒 Trustworthiness: Adherence to client confidentiality and policies 📬 Responsiveness: Open communication and prompt responses 🧠 Problem-Solving: Analytical approach to finding effective solutions 😊 Positive Attitude: Professional and respectful in every interaction 🌟 My Professional Qualities: ⏳ Meets Deadlines: Timely and efficient task completion 🔍 Detail-Oriented: Ensuring precision and quality in every task 🔄 Adaptable: Willingness to learn and adapt based on client requirements 💼 Exceptional Work Ethic: Consistently delivering high standards 🤝 Integrity & Flexibility: Reliable and adaptable to evolving project needs 💻 Technical Setup: Processor: 13th Gen Intel® Core™ i9-13900H RAM: 32.0 GB System Type: 64-bit operating system Equipment: 1080p Webcam, Headset with Microphone 🎧 Ready to elevate your project? 🚀 Contact me to discuss how I can contribute to your success. I am committed to ensuring that when you win, I win too! 💪🎯

ServiceNow
LinkedIn
Medical Terminology
Medical Records
Cornerstone LMS
Microsoft Office
SAP
Bilingual Education
Italian
Customer Service
Technical Support
Translation
Writing
Canva
Graphic Design
$13 hourly
- 5.0/5
- (28 jobs)
🚨 Are you seeking a 𝐏𝐑𝐎𝐀𝐂𝐓𝐈𝐕𝐄 𝐚𝐧𝐝 𝐑𝐄𝐒𝐔𝐋𝐓𝐒-𝐃𝐑𝐈𝐕𝐄𝐍 Customer Support Professional to help optimize your operations? 🚨 Top Rated | 100% Job Success 💡 𝐇𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 ? ✦ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 / 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 : As a Phone Support Ambassador in Microsoft 365, I have demonstrated proficiency in providing expert assistance across a wide range of services, including Office 365 Online and Desktop suite (Excel, Word, Access, PowerPoint, Teams), SharePoint, OneDrive, Business and Enterprise Subscriptions, MFA, Office 365 Admin center (Manage Users, Billing, Groups, etc.), domain and DNS setup, emails, and more. ✦ 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐚𝐧𝐝 𝐌𝐞𝐧𝐭𝐨𝐫𝐬𝐡𝐢𝐩 : I'm a passionate team manager known for igniting success through strategic leadership and open communication. With a knack for fostering collaboration and innovation, I empower my team to crush goals and deliver top-notch results. ✦ 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 𝐚𝐧𝐝 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 : With precision and attention to detail, I excel in data entry and administrative tasks, ensuring the accuracy and integrity of information entered into databases, spreadsheets, and other systems. My expertise in Office 365 desktop suite enables me to consistently deliver high-quality results while meeting tight deadlines. 𝐈 𝐡𝐚𝐯𝐞 𝐮𝐬𝐞𝐝 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐭𝐨𝐨𝐥𝐬 : • Office 365 Admin Centre • Office 365 Online and Desktop Suite • Avaya • Service Now • Discord • Google Suite • Assist365 • DFM WW, EU • LiveChat 💡 𝙒𝙝𝙮 𝙩𝙧𝙪𝙨𝙩 𝙢𝙚? ✦ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 : Over several years, I've excelled in providing exceptional customer support across various channels including phone, chat, and email, ensuring timely and effective resolution of issues. ✦ 𝐏𝐫𝐨𝐛𝐥𝐞𝐦-𝐒𝐨𝐥𝐯𝐢𝐧𝐠 𝐒𝐤𝐢𝐥𝐥𝐬 : With a proactive approach, I tackle issues head-on, demonstrating the ability to troubleshoot technical issues efficiently and provide effective resolutions to clients, always prioritizing customer satisfaction. ✦ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 : I am proficient in utilizing ITIL V3 certified practices and I have leveraged tools such as Remedy, ServiceNow, Site Admin, Terminal Emulator (Avaya), and TCCCP (Cisco) to address Cisco and Avaya technical issues swiftly and accurately. ✦ 𝐃𝐢𝐬𝐜𝐢𝐩𝐥𝐢𝐧𝐞 𝐚𝐧𝐝 𝐈𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞 : I approach all tasks with discipline and a focus on impressively getting the job done. As an ITIL certified professional, I take initiative in showing customers their significance to the company and resolving their concerns promptly. Excited to explore how I can assist you in reaching your objectives? 𝐋𝐞𝐭'𝐬 𝐜𝐡𝐚𝐭! Drop me a message, and let's kick-start the discussion today!

ServiceNow
Customer Service
Team Facilitation
Ticketing System
Office 365
Customer Support
Technical Support
Avaya
ITIL
Cisco CallManager
Email Support
Phone Support
Complaint Management
Team Management
Online Chat Support
$20 hourly
- 5.0/5
- (25 jobs)
As an accomplished IT Service Desk Engineer with extensive experience in Managed Service Provider (MSP) environments, I am Armando Pedrosa, known for my proficiency in IT support and administration across diverse platforms. With a solid background in M365 Administration, Azure Administration, Teams, SharePoint, Active Directory, and Windows Server administration, I bring a wealth of technical expertise and a customer-centric approach to every role. In my tenure as a Service Desk Engineer, I have excelled in various responsibilities, including: ☑️Microsoft 365 Administration (Exchange, Teams, SharePoint, OneDrive, etc.) ☑️Microsoft Azure Administration ☑️Active Directory Management ☑️Windows Server Administration ☑️NOC Alerts Management ☑️Email and Domain Migration. ☑️Onboarding/Offboarding users ☑️Setting up workstations ☑️Remote troubleshooting ☑️Microsoft License Management ☑️Google Workspace administration ☑️AWS Administration Tools used: 🌟ConnectWise Manage 🌟ServiceNow 🌟Syncro 🌟ITGlue 🌟ConnectWise Automate 🌟N-Able 🌟Addigy 🌟OKTA 🌟SolarWinds Certifications: 🌟🌟MS-900 - Microsoft 365 Fundamentals🌟🌟 🌟🌟COMPTIA A+🌟🌟 ⭐⭐⭐⭐⭐ With a proven ability to deliver top-tier IT support and administrative services within MSP environments, I am well-equipped to contribute effectively to any organization's service desk team, leveraging my expertise and dedication to drive success and exceed client expectations.

ServiceNow
Customer Service
ConnectWise Automate
Remote Connection Support
Managed Services
Microsoft Teams
Business Process Outsourcing IT Services
Ticketing System
Helpdesk
Desktop Support
Microsoft Office
System Administration
Office 365
Microsoft Active Directory
Microsoft Exchange Server
$15 hourly
- 5.0/5
- (2 jobs)
5 years of Experience in Infrastructure Monitoring and Technical Support. I am a self-starter who works with little to no supervision, and can consistently produce outstanding outcomes. Looking to work with you on your Project.

ServiceNow
Desktop Application
Information Technology Operations
IT Infrastructure
Tech & IT
Rackspace Cloud Servers
Security Infrastructure
Cloud Architecture
Customer Service
Technical Support
Rackspace
Hardware Troubleshooting
$35 hourly
- 4.5/5
- (6 jobs)
Servicenow developer for 5 years specializing in scripting and API integrations. Expert in general development (workflows, service catalog, business rules, sclient scripts, service portal, etc) Have done different integrations like Servicenow Ebonding, integration to 3rd party apps like Sharepoint, Oracle, AWS, etc) Custom applications development. Before Servicenow, I was doing fullstack development in DOT NET, php. Excellent background in relational database design (SQL server, mysql, DB2) Servicenow Certified Application Developer Servicenow Certified System Administrator Servicenow Certified Implementation Specialist- ITSM

ServiceNow
SQL Server Integration Services
API Integration
Microsoft SQL Server
MySQL
PHP
$15 hourly
- 5.0/5
- (7 jobs)
Hello! You may call me Kevie. With over 10 years of experience, I am the best contractor for your project. Good rapport and communication are important to me and I take pride in making sure projects are done on time. I am very much confident of our success together and I look forward to hearing from you soon! Thank you. Expertise • Customer Service • DropShipping • eCommerce • Virtual Assistant/Admin Tasks • WordPress • HTML Coding

ServiceNow
Data Entry
HTML
Technical Support
Management Skills
Customer Service
WordPress
$7 hourly
- 4.6/5
- (1 job)
I have a background in programming from 2010 to 2019 and was assigned to develop and enhance a US retail billing application based from the requirements of the clients. I was also assigned to lead a team, overseeing and reviewing code changes using the same technologies. I am experienced from the developer side, to testing, up to supporting the application in production. I was in the same ITO company within the same project for 9 years . I am experienced in the following technologies SQL 2017, MongoDB, Javascript, React, Node, MySQL, GraphQL

ServiceNow
React
Node.js
JavaScript
GitHub
SQL
MongoDB
$10 hourly
- 5.0/5
- (5 jobs)
The search for your 𝐕𝐈𝐑𝐓𝐔𝐀𝐋 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 is over! 𝑯𝑰𝑹𝑬 𝑴𝑬! I'll help you ease your workload. Let me tell you why the search is over 😉 🏋🏻‍♀️ My strengths that fit your job: ✅ Good verbal and written skills ✅ Goal and detail-oriented ✅ Well organized ✅ Eager to learn ✅ Passionate and dedicated 📝 Here are the things I have worked with outside this platform that I can offer: 📌 Australian Real Estate Experience 📌 Phone, Email, and Chat Support 📌 Data Entry 📌 Online Research 📌 Email Management 📌 Basic File Management 📌 Account Management 🧰 Tools I am knowledgeable about: ⚙ Zendesk ⚙ ServiceNow ⚙ Intercom ⚙ Slack ⚙ Skype ⚙ Microsoft Office ⚙ Citrix ⚙ Bomgar / AnyDesk ⚙ Active Directory Users & Computer 🖥 Social Media: 🌐 Facebook 🌐 Instagram 🌐 Twitter 🌐 Youtube 🌐 Viber 🌐 WhatsApp 🧐 Interested in hiring me? ✉ Drop me a quick message or invite so we can schedule a call. 👩‍💻 Let me know when I can start! 😊

ServiceNow
Virtual Assistance
Social Media Chatbot
Microsoft Word
Microsoft Teams
CRM Software
Citrix
Microsoft Office
Intercom
Jira
SendGrid
Xero
Skype For Business
Slack
Zendesk
$10 hourly
- 5.0/5
- (0 jobs)
Struggling with time-consuming tasks that took too much of your time? LET ME DO IT FOR YOU! ❤️️ SALES and MARKETING ❤️️ TECH SAVVY CREATIVE ❤️️ TECHNICAL and CUSTOMER SERVICE ❤️️ HIGH SPEED INTERNET ❤️️ HIGH SPECS laptop with i5 8GB RAM Here's a list of things you can offload to me: WORDPRESS: To make business owner's website more productive and friendly user, I use, ❤️️ Wordpress plugins ❤️️ Responsive themes ❤️️ Proper Color Combinations theme ❤️️ Ecommerce depends on the business of the company ❤️️ Convert text to different languages VIRTUAL ASSISTANCE Bringing a technical approach and quick problem-solving skills, I utilize the following CRMs, Tools, and Programs below to enhance efficiency and streamline day-to-day tasks: ❤️️ 𝘎𝘰𝘰𝘨𝘭𝘦 𝘚𝘶𝘪𝘵𝘦 ❤️️ 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘚𝘶𝘪𝘵𝘦 ❤️️ 𝘊𝘩𝘢𝘵𝘎𝘗𝘛 ❤️️ 𝘊𝘢𝘯𝘷𝘢 ❤️️ 𝘊𝘢𝘭𝘦𝘯𝘥𝘭𝘺 ❤️️ 𝘐𝘯𝘴𝘵𝘢𝘯𝘵𝘭𝘺 Customer Service ❤️️ Cold calling ❤️️ Email support ❤️️ Chat support Automation RPA ❤️️ UiPath IT security ❤️️ Splunk dashboards ❤️️ Splunk Integrations with different product Call Center Products ❤️️ Avaya CMS ❤️️ Avaya WFO(Workforce Management) ❤️️ Calabrio ❤️️ Genesys Editing Graphics/Images/Design ❤️️ Canva ❤️️ Adobe Photoshop ❤️️ Adobe Bridge ❤️️ Adobe Illustrator Microsoft Works ❤️️PDF to Word ❤️️ Word to PDF ❤️️Data Entry 3 quick steps: ⭐ Send me an Upwork message ⭐ Click the green Schedule Meeting button ⭐ Choose one for 15 minutes and I'll confirm a timeslot

ServiceNow
Customer Service
Virtual Assistance
Avaya
UiPath
WordPress Theme
MySQL Programming
Database Management
Splunk
Web Design
$15 hourly
- 5.0/5
- (3 jobs)
Creative Virtual Assistant empowering course creators and coaches launch a profitable product. Does your admin tasks make you wonder if YOU are the assistant rather that the creative brains behind your business? Let me help you achieve work-life balance! I will handle all the administrative tasks. I can do the following for you: Course Creation Checklist and Management ⚡️ Course planning ⚡️ Assistance with course material including presentations, worksheets, quizzes & assignments ⚡️ Uploading course content ⚡️ Course launch support ⚡️ Creation of marketing materials ⚡️ Teachable and Kajabi management Lead Generation ⚡️ Landing page creation ⚡️ Convertkit email sequence setup ⚡️ Creation of lead magnets ⚡️ Manychat automation setup Social Media Management ⚡️Create compelling social media graphics ⚡️ Manage content calendar ⚡️ Repurpose content Wordpress Management ⚡️Formatting & Publishing Blogs ⚡️SEO Optimization ⚡️ Uploading of pins to Pinterest 🌟 Ready to Scale? Let's connect :)

ServiceNow
ManyChat
Typeform
WordPress
Administrative Support
Virtual Assistance
ConvertKit
Teachable
Asana
Social Media Marketing
Instagram
Canva
Pinterest
Customer Support
Social Media Management
$5 hourly
- 4.8/5
- (11 jobs)
Dynamic and Innovative Professional with 5+ years experience in Graphic Designing and Video Editing. Highly skilled with various programs in Adobe Products like Photoshop, Illustrator, After Effects, and Premiere Pro. Developed 100+ graphic design projects (infographics, brochures, banners, logos, menus, invitations).

ServiceNow
TikTok Ad
Photo Editing
Motion Graphics
Layout Design
Vector Graphic
Graphic Design
Video Post-Editing
Presentation Design
Adobe After Effects
Adobe Premiere Pro
Adobe Illustrator
Packaging Design
$20 hourly
- 5.0/5
- (11 jobs)
HIGHLIGHTS OF QUALIFICATIONS ● Extensive knowledge in Web Development ● Years of experience in Java Programming with an MVC Architecture ● Skilled in using Spring, Hibernate, JSP, Java EE, Node.js, Angular, and MySQL ● Certified ServiceNow ITSM Professional, Application Developer and System Administrator ● Experienced in using Git version control EDUCATION 2012-2016 DE LA SALLE UNIVERSITY-SCIENCE AND TECHNOLOGY COMPLEX Bachelor of Science degree in Computer Science, Major in Software Technology. Dean’s List: 3rd Term, AY 2013-14; 2nd Term, AY 2014-15. 2007-2012 DE LA SALLE CANLUBANG March 2012. Awards: Academic Excellence, 2007-2012;

ServiceNow
WordPress
Spring MVC
Hibernate
CSS
Software Development
PHP
JavaScript
Web Design
Java
Node.js
MongoDB
MySQL
Angular
Python
$7 hourly
- 5.0/5
- (1 job)
I have four years of experience in IT Service Desk Support, where I honed my ability to handle stressful situations while delivering quality customer service via ticket, email, chat, and phone. It has been my passion to work in IT-related positions. I possess strong analytical skills, which make me an efficient problem solver when troubleshooting technical issues with minimal downtime or time spent researching new tools to improve processes and increase productivity. Tools I have experience with: • ServiceNow, Salesforce ServiceCloud, and Jira • ConnectWise Automate • Office 365 & On-prem Exchange • Window & Mac troubleshooting • Linux Ubuntu • Windows Server (2012, 2016, 2019, 2022) • DNS and DHCP • Cisco Jabber, Genesys Agent workspace, and Genesys Workspace Desktop Edition • Mobile Support (iOS and Android) • On-prem Active Directory (Password reset, account unlock, disable or enable, manage security groups and OU, and create GPO) • Azure AD/ Entra ID • MFA Administration (DUO and HID Approve) • Logic Monitor • Citrix Director & HyperV Windows 10 • Cloud Backup (OneDrive and Connected Backup) • Ivanti Endpoint Manager and Microsoft SCCM • Sophos Central & Firewall • Remote Desktop Tool (CMRC, Team viewer, Screenmeet, Landesk, VNC, RDC, LogMeIn)

ServiceNow
Computer Network
Server
Microsoft Azure
ConnectWise Automate
Microsoft Active Directory
Multi-Factor Authentication
Email Support
Troubleshooting
Office 365
Customer Service
Virtual Desktop Infrastructure
System Monitoring
Citrix Virtual Apps & Desktops
$8 hourly
- 4.9/5
- (1 job)
💎 Virtual Assistant | 💬 Customer Service Pro | 💻 IT Service Desk | 🔧 Technical Support Hey there! I'm Sean, your Go getter Tech - Savvy Virtual Assistant with a versatile skill set in IT service desk management, technical support, and exemplary customer service. 💎 Virtual Assistant: I excel in managing administrative tasks, scheduling appointments, handling emails, and providing reliable support to ensure your operations run smoothly and efficiently. 💬 Customer Service Pro: Committed to delivering exceptional customer experiences, I possess strong communication skills and a problem-solving mindset to address inquiries promptly and effectively. 💻 IT Service Desk: With expertise in IT service management, I efficiently handle service requests, troubleshoot technical issues, and ensure seamless operations for your organization. 🔧 Technical Support: I specialize in diagnosing and resolving a wide range of technical issues, ensuring minimal downtime and maximum productivity for your systems and users. ♦ With a proactive approach and a commitment to excellence, I'm here to streamline your tasks, enhance your customer satisfaction, and contribute to the success of your business. Let's collaborate and achieve your goals together! ♦ Feel free to message me for a Discovery Call. *Wink

ServiceNow
Web Hosting
GoDaddy
Customer Retention
Customer Experience
Customer Service
Sales Leads
Real Estate Lead Generation
Salesforce CRM
Shopify
End User Technical Support
IT Service Management
Technical Support
Virtual Assistance
Online Chat Support
$25 hourly
- 5.0/5
- (4 jobs)
My name is Jeriko. I am a Bilingual Service Desk analyst from Norway who has been in this industry for close to a decade. I started my professional journey in a Multinational corporate company as an Expat, where I gained experience working on to big project which was one of Norway’s biggest retailers and Norway’s biggest Oil company. Moving forward I got a position with another company that just started its journey as a remote-first company. Here I voluntarily took upon a task to find a way where we as a team could communicate fast and effectively. This had a positive impact on our team which also reflected on our clients in terms of positive feedback on our given support. I hope to incorporate my knowledge, skills, and experience in my next position. I am looking to further develop my skillset by sharing and absorbing. I choose to be positive; I am an easy outgoing person who learns fast and I like challenges that can evolve me both personally and professionally. I believe I am an asset, and I can bring a lot to the company

ServiceNow
Game Testing
PC Game
Website Translation
Technical Translation
Norwegian to English Translation
Voice-Over
Voice Acting
Translation
Multilingual Translation
English to Norwegian Translation
Facilities Management
Customer Satisfaction
Customer Onboarding
Quality Assurance
Customer Service
Customer Service Chatbot
Customer Care
Intercom
Jira
Email Support
Online Chat Support
Technical Support
$10 hourly
- 5.0/5
- (6 jobs)
A well-versed HR Professional with 3 years of meaningful experience seeking to explore even more exciting opportunities within the HR/Recruitment field that would further develop my skillset

ServiceNow
Stakeholder Management
Recruiting
Oracle Taleo
Client Management
Candidate Interviewing
Resume Screening
Workday
Logistics Coordination
Staff Recruitment & Management
$10 hourly
- 5.0/5
- (2 jobs)
To apply my acquired knowledge in handling concerns and requests from clients, to support the organization and its clients, provide quality service to my team members, colleagues, future partners and the company itself while keeping the environment motivated.

ServiceNow
Coaching
Compliance Testing
Quality Assurance
Call Center Management
SAP
$9 hourly
- 5.0/5
- (3 jobs)
I was previously employed at Accenture, Inc. as IT Operations Analyst. During my journey in Accenture, I've been to different roles: ESC Monitoring, Server Patching and Vulnerability resource, Application Support, Middleware Resource (IBM Websphere MQ). Having tried the remote-work setup for more than 2 years due to pandemic, I realized that it is possible to be with your family while working at the same time. You can even do your job just as productive as when you're at the office. Because of that realization, I'm looking for a career that is permanent work-from-home setup and still relative to the field I'm in. I also have an VA experience for more than 6 months now. I worked as an admin to a Code checking company, a video editor and Social Media Manager to 2 different business personality. I've used different types of tools from messaging, to managing documents and progress monitoring.

ServiceNow
C
Microsoft Word
Management Skills
Dynatrace
Analytical Presentation
Grafana
Microsoft Office
Computer Science
IBM WebSphere
Asana
Calculation
Microsoft Excel
Failover Testing
$35 hourly
- 0.0/5
- (0 jobs)
Experienced System Developer with a demonstrated history of working in the higher education industry. Skilled in .NET Framework, JavaScript, C#, MySQL, and Microsoft SQL Server. Strong engineering professional with a Bachelor of Science (B.S.) focused in Information Technology from San Sebastian College - Recoletos de Cavite.

ServiceNow
SAP Crystal Reports
SQL
AJAX
CodeIgniter
HTML
CSS
jQuery
PHP
MySQL
JavaScript
C#
$10 hourly
- 5.0/5
- (1 job)
In search of a PROFESSIONAL to elevate your business through solving Customer Service, Tech Support, or IT concerns? I'm the perfect fit for the job! ✨*wink* 🙋🏽‍♂️ Here's how I can ENHANCE your team: 👇🏽 📈💰 Result-oriented & Cost Effective ⏱🔒 Time Zone Alignment & Data Security 🛜💻 High Speed Internet & Tech-savvy 🎯 I'm an exceptionally engaged Customer Support Specialist. I have a way with people when representing my brand which leads to a positive outcome, be it on sales, save and retention, or cold-calling scenarios. 🎯 An exceptional IT ServiceDesk Analyst who provides quality assistance through phone, chat, email, or live tickets very efficiently. 🎯 I have no problem working in any time zone, even work for longer hours as needed. I function effectively with minimal supervision. Whenever my service is required, IT WILL BE DELIVERED. 🎯 We will share a common goal to make your business BIGGER, BOLDER, BETTER. 😉 🛠️ Tools, Platforms, and Software I am proficient: 🗝️ ServiceNow 🗝️ BMC Remedy 🗝️ Zendesk 🗝️ Freshdesk 🗝️ Avaya One X 🗝️ Cisco Jabber 🗝️ Five9 softphone 🗝️ LogMeIn 🗝️ Bomgar 🗝️ TeamViewer 🗝️ VMWare VDI 🗝️ AirWatch Agent/ Console 🗝️ Skype 🗝️ Microsoft Teams 🗝️ Microsoft Office 🗝️ Google Suite 🗝️ Slack 🗝️ Active Directory 🗝️ CRM Tools In the event that other desired skills are needed, I'd be more than happy to learn and master them. Watch me grow and blossom to an asset that will play a huge role in our success. Together, we can definitely achieve more! ✅ If I am your missing puzzle piece, 📩 just drop that personal message and let's talk! NO COST until you HIRE ME. *wink*

ServiceNow
CRM Software
Cold Calling
Customer Support
Appointment Scheduling
Information Technology
Technical Support
Customer Service
Freshdesk
Zendesk
Online Chat Support
Phone Support
Email Support
$6 hourly
- 5.0/5
- (1 job)
I have over 8 years of full-time working experience providing end to end sourcing and recruitment support to my offshore and onshore partners and clients including Australia and Hong Kong. Exposed to various sectors such as retail, financial services-banking, insurance and recruitment process outsourcing (RPO) industries. Over communication and consistency to quality output is the key for me to be able to build and maintain long-lasting relationship with clients. Skills Oleo - Applicant Tracking System used while supporting client in Hong Kong. Workday and Phenom - Applicant Tacking Systems used for client in Australia. ServiceNow (SNow) - CRM used for client in Australia LinkedIn/LinkedIn Recruiter - Professional Social Media Platform used when sourcing for both active and passive candidates for both local and global clients. LinkedIn Talent Insights - Used when providing overview of the current talent market trends. Knowledgeable with Microsoft Office Applications, Google Suite, Jobstreet, Indeed, Gorgias, Shopify and Canva.

ServiceNow
Shopify
Gorgias
Google Workspace
Canva
Microsoft Office
Stakeholder Management
Applicant Tracking Systems
LinkedIn Lead Generation
Workday
LinkedIn Recruiting
Boolean Search
Recruiting
Staff Recruitment & Management
Candidate Sourcing
$7 hourly
- 5.0/5
- (1 job)
Looking for responsive 𝑰𝑻 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒄𝒆? 🚀 Strong Interpersonal Skills 🛠 Tech solutions and equipment 👨🏻‍💻 Proficiency in Information Technology Let's work through this together ⬇️⬇️⬇️ 💎 𝙄𝙏 𝙏𝙀𝘾𝙃𝙉𝙄𝘾𝘼𝙇 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 As your trusted technical support specialist, I offer customized solutions to keep your business running smoothly. From software troubleshooting to network optimization, count on me for prompt and efficient assistance, so you can stay focused on your business goals and here are some key services I can offer: ✦ Technical Support ✦ System Administration ✦ Software Installation and Configuration ✦ Hardware Maintenance and Upgrades ✦ Network Management ✦ Security Management ✦ Backup and Disaster Recovery ✦ IT Consultation ✦ IT Asset Management ✦ Cloud Services Management ✦ IT Infrastructure Design and Implementation ✦ Remote Monitoring and Management ✦ Mobile Device Management 💎 𝙁𝙍𝙊𝙉𝙏 𝙀𝙉𝘿 𝘿𝙀𝙑𝙀𝙇𝙊𝙋𝙀𝙍 As a seasoned front-end developer, I specialize in crafting captivating websites that leave a lasting impression. Whether you're aiming to boost online sales, enhance brand visibility, or streamline user interactions. I'm here to deliver exceptional solutions tailored to your unique needs and here are some key services I can offer: ✦ Custom Website Development ✦ User Interface (UI) Design ✦ Mobile App Development ✦ Website Optimization ✦ Website Maintenance and Support ✦ E-commerce Solutions ✦ Content Management Systems (CMS) ✦ UI/UX Audits and Consulting ✦ Responsive Email Design ✦ Consulting and Strategy Services ✦ User interface (UI) design and development 💎 𝙄𝙏 𝘿𝙀𝙎𝙆𝙎𝙏𝙊𝙋 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 As an experienced IT desktop support specialist, I bring a wealth of expertise to the table, dedicated to resolving your technical woes efficiently and effectively. From troubleshooting hardware and software issues to ensuring optimal performance and security, I provide comprehensive support tailored to your specific needs and here are some key services I can offer: ✦ Hardware and Software Installation ✦ Technical Troubleshooting ✦ System Maintenance ✦ User Training and Support ✦ Security Management ✦ Remote Assistance ✦ Proactive Monitoring ✦ System Upgrades ✦ Performance Optimization ✦ End-user Communication 🤝 𝙍𝙚𝙖𝙙𝙮 𝙛𝙤𝙧 𝙩𝙚𝙖𝙢𝙬𝙤𝙧𝙠? 3 Quick steps 👇👇👇 1️⃣ Send me an 𝑼𝒑𝒘𝒐𝒓𝒌 𝑴𝒆𝒔𝒔𝒂𝒈𝒆 2️⃣ Click the green 𝑺𝒄𝒉𝒆𝒅𝒖𝒍𝒆 𝑴𝒆𝒆𝒕𝒊𝒏𝒈 button 3️⃣ Drop a date and time for our 𝑫𝒊𝒔𝒄𝒐𝒗𝒆𝒓𝒚 𝑪𝒂𝒍𝒍 PS. 𝙄𝙢𝙥𝙧𝙤𝙫𝙚 𝙩𝙞𝙢𝙚 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙗𝙮 𝙡𝙚𝙩𝙩𝙞𝙣𝙜 𝙢𝙚 𝙩𝙖𝙠𝙚 𝙘𝙖𝙧𝙚 𝙤𝙛 𝙖𝙡𝙡 𝙩𝙖𝙨𝙠𝙨 𝙛𝙤𝙧 𝙮𝙤𝙪. *wink*

ServiceNow
Customer Support
System Monitoring
Microsoft Active Directory
Software Debugging
QA Software & Testing Tools
Salesforce
Slack
Web Development
Web & Mobile Design Consultation
Hardware Troubleshooting
Email Support
End User Technical Support
HubSpot
Technical Support
$40 hourly
- 0.0/5
- (0 jobs)
I am a versatile professional with a strong background in technical systems, customer support, and digital marketing. My expertise includes: Cloud & Customer Service Platforms: Proficient in ConnectWise, SalesForce, RightNow Oracle Customer Service Cloud, Zendesk, and ServiceNow for managing customer support workflows, service tickets, and CRM functionalities. Communication Systems: Skilled in managing call centers and communication systems, including 3CX, Avaya, and Twilio Flex. Remote Support & Collaboration Tools: Experienced in using TeamViewer, Anydesk, LogMeIn, and Citrix Workspace for remote troubleshooting and desktop access. Microsoft Ecosystem: Advanced knowledge of Microsoft Azure, Office 365, Exchange, OneDrive, SharePoint, and SMTP servers, as well as security and productivity tools like Microsoft Mailbox Rules and Authenticator. Hardware Support: Expertise in managing and troubleshooting a variety of printer and scanner products and drivers. Meta Advertising & Business Tools: Proficient in Meta Ads Manager, Meta Pixel, Meta Business Suite, and Instagram Ads Manager, for campaign management and optimization across social media platforms. Point of Sale Systems: Well-versed in POS systems and POS back-office operations for retail and service environments. With a broad skill set across IT support, cloud solutions, and digital marketing tools, I bring a well-rounded approach to driving operational efficiency and customer success.

ServiceNow
Microsoft Office
Microsoft Active Directory
Facebook Ads Manager
Meta Pixel
Citrix
TeamViewer
Oracle RightNow
AnyDesk Software
Zendesk
Salesforce Service Cloud
Salesforce
Azure Machine Learning
ConnectWise Automate
Technical Support
$50 hourly
- 0.0/5
- (0 jobs)
I'm a developer experienced in building modules and applications to existing applications. Focusing more on the ServiceNow platform. *Licensed ServiceNow Administrator *Full Project Management from start to finish *Minimal Communication Needed as long as requirements are given and clear *Proficient HTML, PHP, JavaScript, jQuery, AJAX, SQL

ServiceNow
Microsoft Visual Studio
SQL
jQuery
AJAX
PHP
CSS
HTML
JavaScript
$35 hourly
- 0.0/5
- (0 jobs)
Excellent Project and People Management acquired from more than 15 years of extensive work experience across Business Process Outsourcing (BPO) and Information Technology (IT) Industries. Handled various clients and projects including but not limited to E- Commerce, Customer Relations Management, Telecommunications, Automotive, Bank and Finance, Insurance and Financial, Healthcare and Airline Industries. Highly experienced with providing Customer Service and proven ability to work independently and/or as part of a management structure in creating solutions to business challenges. Consistently demonstrated the ability to deliver expected results in creation, execution and implementation of designed plans; working with teams across divisions and leveraging partners. Ability to strategize and collaborate with clients and stakeholders at all levels to drive change and build effective solutions in line with policy, regulatory and business needs. Extensive experience in

ServiceNow
Magento
Sitecore
Salesforce
Communication Skills
Vendor Management
People Management
Jira
Microsoft Project
Project Management
$10 hourly
- 5.0/5
- (2 jobs)
Proficient in data analysis, data mining and data migration using SQL Server, Postgres, MySQL and Oracle Database Management tools and applications. Handle projects such as field customization, creating reports and dashboard, data migration using data loader tools on CRM applications like Jira, Service Now, Salesforce and Zoho. Develop programming scripts using platforms like Visual Basic, Perl and Shell Scripting to automate process such as but not limited to report generation, data archiving, files transfer thru SFTP and housekeeping. Knowledgeable in using system monitoring tools like dynatrace and nmon to monitor system resource (CPU, mory, disk, network) and identify bottlenecks, utilizes ipconfig, netstat, traceroute and ping to troubleshoot network connectivity problems such as packet loss or misconfigurations. Troubleshoot by reviewing system logs and application logs for errors or warnings that could indicate underlying issues. Prepares and execute test cases to ensure software products meet user requirements by utilizing tools like Visa, Mastercard, CUP, Diners, Amex and JCB Simulators and Paysim for performance testing. Willing to learn and continuously improve, resourceful, team-player, selfless, open minded, adaptable, patient, problem solver, critical thinker and can work w/ minimal supervision.

ServiceNow
Point of Sale & Payment Systems
Jira
Microsoft SQL Server
Oracle PLSQL
Red Hat Enterprise Linux
AIX
Unix Shell
Perl
Salesforce CRM
Zoho CRM
System Analysis
Microsoft Access
Visual Basic
Microsoft Excel
$10 hourly
- 5.0/5
- (2 jobs)
Hello 🙂 I am a Marketing & Business Development Representative who specializes in cold calling, email marketing, contact acquisition, researcher, data entry and lead generation. Also have an experience as a customer service and technical support. One of the reason you should hire me is because I have more than 10 years of experience in working with international companies. I am an expert when it comes to providing both Technical and Customer Support. I also worked as a Marketing Operation Specialist, Business Development Representative and Service Desk Analyst. I have basic knowledge in handling Google Ads for the business. If you are looking for someone to be a part of your company, I can assure you that I am one of the best person you can hire! 🙂 Below are some of the things I'm good at: -Customer Support(inbound/outbound/chat support, escalation and more) -Technical Support(inbound/outbound/chat support, escalations and high priority tickets, account admin task and more) -Online Marketing (google ads and google business) -Lead Generation/Researcher/Data Entry (contacts acquisitions, contacts hygiene, account creation, salesforce account reports management and more) -Cold Caller/Email Marketer Tools I am proficient with: -Google Tools and Office -Microsoft Office -Canva -Zoom Info -LinkedIn Sales Navigator -Apollo -GovNavi -Tech Target -ServiceNow -Salesforce -GoogleAds -Mainframe -DaaS -Active Directory -VMWare -Pipedrive Please feel free to send me a message to invite me to a video call! Cheers, Mojee 🙂

ServiceNow
Amazon Private Label
Helpdesk
Lead Generation
Data Entry
Customer Support
Google Docs
Salesforce CRM
Technical Support
Google Ads
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