Hire the Best Electronic Medical Record (EMR) Specialists
in the Philippines

Healthcare Virtual Assistant | 5 Years of Combined Experience 1. Schedule patient appointments, follow-ups, and consultations. 2. Communicate with patients professionally through phone calls, text messages, and secure messaging platforms. 3. Request, organize, and maintain accurate patient medical records. 4. Verify insurance eligibility, coverage, and benefits. 5. Triage patient concerns and appropriately escalate clinical or urgent matters to the healthcare provider. 6. Maintain accurate and organized patient information within electronic medical record (EMR) systems. 7. Process prior authorizations for biologic medications, including initial submissions, follow-ups, reauthorizations, appeals, and insurance coordination. 8. Coordinate with insurance companies, specialty pharmacies, and medication support programs to facilitate timely access to medications. 9. Follow up on prescription status, coverage determinations, and specialty pharmacy requirements. 10. Place and coordinate laboratory and X-ray orders as requested by healthcare providers, and follow up to ensure orders are completed and results are received. Software & Tools EMR/EHR: Practice Fusion, ModMed Patient Communication: Updox, Klara Phone/Communication: RingCentral, Connect UC, Weave Productivity & Collaboration: Gmail, Google Drive, Microsoft Teams, Outlook, GoHighLevel Insurance Verification portals: Availity, United Healthcare/UMR, Ambetter, Cigna, and others. Specialty Pharmacy portals: Accredo, CVS Specialty Pharmacy, OptumRx, and others. Prior Authorization: CoverMyMeds, RxBenefits, and other portals

Professional Summary Healthcare professional with 20 years of diverse experience as a Registered Nurse, Licensed Medical Technologist, and Clinical/Virtual Healthcare Support Specialist. Recent expertise includes health coaching, patient communication, medical documentation, and staff training in US-based telehealth and preventive medicine practices. Skilled in charting, EHR systems, auditing, and workflow optimization. Recognized for adaptability in both clinical and remote environments, with strong contributions in patient care, compliance, and team development. Professional Experience PrevMed Health – Remote Health Coach & Documentation Specialist | Feb 2024 – Aug 2025 • Provided preventive health coaching and direct patient communication. • Managed chart documentation, charting accuracy, and patient intake coordination. • Trained new health coaches and employees on workflow, EHR use, and patient engagement strategies. • Supported providers with patient follow-ups, lab/imaging requests, and communication protocols. Bright Heart Health – Remote Team Leader, Laboratory Support | Sep 2022 – Dec 2023 • Led team workflow for uploading and reviewing laboratory results. • Coordinated with partner labs to resolve missing/incomplete results. • Reported and interpreted in-house drug screen results for providers. Wellness Coach | Feb 2020 – Sep 2022 • Guided patients in creating personalized wellness plans. • Strengthened provider–patient relationships to improve outcomes and retention. WRS Health – Remote Clinical Support (QA Specialist) | Oct 2015 – Dec 2019 • Conducted EHR testing and troubleshooting; created compliance reports for MIPS clients. • Trained and provided support to providers on EHR and documentation standards. CVH Care – Remote Clinical Auditor (Medical Charts) | Jul 2015 – Oct 2015 • Audited medical records for ICD coding accuracy and compliance with home health protocols. Freelance / Upwork – Remote Freelancer | Jan 2015 – Present • Delivered virtual assistant, medical transcription, medico-legal summaries, and research support for healthcare and legal clients. • Supported providers with ICD/CPT coding, claims summaries, and paralegal research for injury cases. Earlier Career Experience (2005 – 2014) • Instructor, University of Immaculate Conception – Medical Laboratory Science Department • Medical Technologist & Nurse, Community Health & Development Cooperative Hospital • Insurance Agent, Philam Life Core Competencies • Electronic Health Records (EHR) & Chart Documentation • Patient Communication & Health Coaching • Staff Training & Onboarding • Clinical Documentation & Chart Auditing • Telehealth & Preventive Medicine Support • Workflow Optimization & Team Leadership • Medical Transcription & Scribing • Paralegal/Medicolegal Case Support Education Teacher’s Certification – University of Immaculate Conception, 2015 BS Nursing – Brokenshire College, 2005 BS Medical Technology – San Pedro College, 2002 Certifications & Licenses • Registered Nurse – Philippines (2005) • Licensed Medical Technologist – Philippines (2003) • HIPAA Awareness for Healthcare Providers (valid until Jan 2026) • Screening, Brief Intervention, and Referral to Treatment (SBIRT), UCLA ISAP (2020)

🏥 Virtual Medical Assistant | Medical Scribe | EHR Specialist | Chart Prep and Reviewer| MD with 6+ Years of Clinical Experience | Ready to Support Your Practice. PS: Please note that the majority of my professional experience has been gained outside of Upwork. I invite you to review my resume in my portfolio for a comprehensive overview of my background. Hi there! I’m Anthony Amariwu, a licensed Medical Doctor and Nurse, complemented by a Master’s in Hospital Administration (MHA). With over 6 years of clinical and virtual healthcare experience, I specialize in providing seamless support across clinical, administrative, and virtual care environments. Since 2011, I have been based in Manila, delivering remote healthcare services to clients in Australia, the United States, and Philippines—bridging global standards with local expertise to ensure efficient, high-quality outcomes. I specialize in Home Health Care , EHR documentation, chart prep, transcription, medical coding, and patient coordination—and I’m currently open to new opportunities. I have supported providers across Home Health, Urgent Care & Primary Care with chart preparation, medical document reviews, ICD-10 coding, appointment scheduling, and patient communication, all while maintaining full HIPAA compliance. I am skilled at adapting to various medical workflows and EHR systems, allowing providers to focus on patient care while I manage accurate, efficient back-end documentation. 📝Services I Offer: Home Health QA Specialist (Quality Assurance) Chart Review Patient intake & care coordination (OASIS-guided assessments, telehealth, insurance verification) Prior Authorization Medical Scribe Chart prep, documentation audits. Virtual front desk: calls, records, scheduling, patient communication & admin support Medical record summaries & referral documentation Medical billing & coding (ICD-10) 💻 EHRs & Tools: EMR/EHR data management (Wellsky/Kinnser, Epic, DrChrono, Kareo) Admin: Google Workspace, Microsoft Office, Adobe, PDF tools Communication: Zoom, MS Teams, Gmeets, Trello, Slack Certified in CPR/AED/First Aid, human nutrition and nursing leadership—backed by hands-on rotations in Pediatrics, Surgery, Emergency, ICU/NICU, and more. 💡 Why Clients Choose Me Advanced, MD-level clinical expertise 13,000+ charts documented across diverse specialties Fully equipped home office for round-the-clock support Flexible coverage across U.S. time zones, including nights and weekends Dependable, organized, and adaptable to your systems Beyond these core services, I’ve supported practices with patient onboarding, uploading diagnostic imaging, organizing referral case notes, verifying medication interactions, and conducting medical content research for providers. My experience in optimizing workflows for telehealth teams, combined with my ability to quickly align with clinic protocols, ensures I deliver value from day one. I’ve supported a wide range of tasks in healthcare settings—from helping with patient onboarding and uploading diagnostic images to organizing notes for referrals, checking medication interactions, chart review and assisting providers with medical research. I’m comfortable working with telehealth teams and can quickly learn a clinic’s systems, so I’m ready to contribute right away. I’m also experienced with online scheduling tools, electronic faxing, CRM platforms, EMR systems, and communication tools used by both staff and patients. Alongside my technical and clinical skills, I bring a warm and professional approach to patient interactions. I make sure your practice is represented with kindness, clarity, and respect. I have extensive experience working in high-volume clinics and specialty practices, collaborating closely with diverse healthcare professionals to support both chronic care management and preventive medicine workflows. Skilled in managing and prioritizing clinical operations, I ensure the delivery of quality patient care through efficient workflow coordination. My responsibilities have included conducting patient follow-ups, reviewing medical histories, updating medication lists, and adjusting treatment plans in response to laboratory results—all with a focus on accuracy, timeliness, and patient-centered outcomes. I’m confident managing both clinical and admin tasks on my own, and I take pride in being a reliable part of the team. I bring not just skills, but a strong work ethic, attention to detail, and a proactive attitude. My goal is to make your workflow smoother and your care more effective. 📩 Let’s talk about how I can help you reclaim your time, reduce stress, and make an even greater impact on your patients’ lives.

Anna Cecilia Mangalus, RN Experienced and detail-oriented General Transcription and Data Entry Specialist with proficiency in transcribing diverse content types including medical and legal documents. Skilled in handling various accents and languages effectively. Proven track record of accuracy and efficiency in data entry tasks across different domains. SKILLS: 1. Proven experience in General Transcription with specialization in Medical and Legal fields. 2. Ability to transcribe accurately from a variety of accents including Australian, Indian, Singaporean, Japanese, etc. 3. Strong understanding of medical and legal terminology. 4. Proficiency in data entry tasks including order processing, EMR entry, data lookup, categorization and website forms. 5. Excellent listening skills and attention to detail. 6. High typing speed and accuracy. 7. Familiarity with transcription software and tools. 8. Ability to work independently and meet deadlines consistently. EXPERIENCES: 1. Transcribed medical reports, chronologies, summaries, psychiatric evaluations, lectures, and interviews with precision and adherence to medical terminology. 2. Conducted legal transcription of interviews, conferences, and dictations including letters and chronologies, ensuring accuracy and compliance with legal standards. 3. Handled general transcription projects covering diverse topics such as politics, Japanese artifacts, entrepreneurship, travel, theology, real estate, and music interviews. 4. Managed data entry tasks including order processing, medical data entry into EMR systems, medical records review, creating medical chronologies, data lookup, serial number entry, categorization, and website forms. 5. Maintained confidentiality and data integrity in handling sensitive information.