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Customer Support Customer Service Data Entry Microsoft Excel Microsoft Word Internet Research Phone Support Accounts Payable Management
Administrative professional with ten years in the Banking Industry, two years working as a Medicaid Specialist and one year (currently) managing a team of Medicaid Specialists. Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives. Ability to effectively manage self through change by making adjustments and adaptations, manage ambiguity and re-prioritize when necessary to effectively accomplish goals within the set time frame and budget.
Customer Support Customer Service Microsoft Excel Microsoft Word Translation Proofreading Twitter Marketing Internet Marketing Adobe Photoshop Microsoft PowerPoint
I am a Japanese/English bilingual support professional, and I also have an educational background and work experience as a Graphic, Architectural and Landscape designer. Here are some highlights of my each profession; *Japanese/English bilingual customer support professional* -Trained and experienced in Zendesk and fleshdesk system -Variety customer service experiences such as chat, ticketing system, emails, skype, amazon shop, etc. -Experience as online ambassador to promote the product and contacting businesses. SNS promotion experience. -Having a professional and respectful business manner, good at working quick and accurately, and...
Customer Support Virtual Assistant Administrative Support Helpdesk Microsoft Exchange Server Microsoft Active Directory Microsoft Server Microsoft SCCM Microsoft Outlook Windows PowerShell
I have 20+ years of IT experience in a wide variety of technologies and a wide variety of business sectors. I have architected solutions for Fortune 100 companies and ran entire IT shops for small businesses. I can manage people as well as multi-million dollar projects.
I am well versed in all Microsoft technologies but have expert level knowledge in all thing messaging and collaboration as well as directory services. I also have vast experience in operational support, ITIL, account management, vendor negotiations, project and development life cycles, and overall IT organizational structure.
Customer Support Requirement Management Agile Software Development ITIL IT Management Budgeting & Forecasting RAID Administration Management Consulting Change Management
I have more than 20 years of progressive experience in the IT domain with the last 15 years in healthcare. I have an MBA from Bentley University in USA. I also have the Project Management credentials like PMP and Agile Scrum along with other technical certifications in Application development and system administration. I am highly skilled at working directly with business owners, vendors and other partners to provide the customers with appropriate solutions. I have exceptional ability to work as a bridge between business and IT with the ability to translate business needs in to technical solutions and explain complex technical issues...
Customer Support Microsoft Excel Technical Writing Electronics C++ Analytics Website Analytics User's Guide Writing Graphic Design
The objective here is to do high quality work on the given job assignment as efficiently as possible. I am flexible enough to work on many aspects of a technical project, from initial concept to final release. Most of my recent jobs involved writing user guides and manuals, software specifications, and other forms of technical documentation. In many of my technical writing assignments, I would analyze or do research on a complex topic, and then explain it in a simplified document that can be easily understood by non-technical readers. I often discovered potential problems that needed to be corrected. I would also code some software...
Customer Support Customer Service Internet Research Microsoft Office Phone Support Appointment Setting Social Media Marketing Social Media Management Internet Marketing
SUMMARY OF SKILLS I am a writer, published author and content creator. My experience includes: writing articles for Woman2Woman MI magazine, creating content for social media, podcasts, author of 2 eBooks, 2 books, being a blogger and a 13-week course. I have a total of (35)+ years of journaling experience and (11) years experience of professional writing and content creation. OVERVIEW I find joy in assisting clients with content creation and writing. I also enjoy posting to and managing social media pages and administrative assistant work. In addition, I have (13) years of marketing experience and (25) + years of customer service...
Customer Support Customer Service Administrative Support Internet Research Transcription Office Administration Project Scheduling Accounting Research Research Papers
I have ten years of experience as an administrative and support professional. I've worked in a diverse industries, from aerospace manufacturing to health care and hospitality. In addition to general administrative duties such as data entry and management, transcription, and correspondence, I have experience in planning, customer service, and limited experience in accounting. I also enjoy researching on the internet.
I'm an excellent communicator and very reliable. I am detail oriented and driven. I have supported all levels of management and provide excellent customer service.
Customer Support Customer Service General Office Skills
I am a dedicated and professional customer service representative. My work abilities are backed up with experiences and knowledge, & I assure you that I can successfully fulfill any duties required by your company. In each of my previous job experiences, I have performed my assignments with a high degree of skill, professionalism, and loyalty. My current objective is to obtain a full time position that will utilize my skills and offer an opportunity for continued professional growth. I believe in excellence and have always dedicated myself, my talents and my creative abilities to assure the successful accomplishment of all...
Customer Support Customer Service Data Entry Microsoft Office Time Management Stress Management Email Etiquette Appointment Setting Medical Law
A dynamic, passionate, and trustworthy individual with 4 years of call center and over 10 years of customer service experience. I am flexible and highly trained to handle various types of customers. My level of proficiency involves professional, articulate, and insightful customer care. I have obtained a technical diploma from Ultimate Medical Academy with a major in Medical Administrative Assistance. I graduated with high honors/Dean's List and will obtain Health Science associate degree in January 2017. I have extensive experience dealing with customers over the phone. I am an organized, self-starter with strong communications skills,...
Customer Support Data Entry Email Handling Virtual Assistant Administrative Support Internet Research Data Mining Calendar Management Google Docs Online Help
I am highly skilled and organized project coordinator/manager. I am detailed oriented and also have extensive experience in data entry. I am looking for part-time positions that will allow me to use my coordination and strong communication skills. I am comfortable working with people over the phone, video conferencing or via email/chat. I am a fast learner, resourceful and able to move projects ahead no matter what! I deadlines and multiple tasks with ease. I enjoy a good challenge and when leading projects I remain calm and focused, organized, and I communicate with my team to ensure everyone is informed and prepared to succeed in...
Customer Support Customer Service Microsoft Office Conflict Resolution Intuit QuickBooks
Achievement-driven Customer Service Specialist with 7 years' experience in providing exceptional service to customers by accurately handling customer funds and processing transactions using the POS system. Highly skilled in resolving customers' grievances or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills as well as comparing disputed merchandise with original requisitions and information from invoices and preparing invoices for returned goods.
Customer Support Customer Service Social Media Marketing Time Management Blog Writing
I graduated in May of 2015 with a degree in psychology at University of the Pacific and am currently taking a course in neuroscience. While at UoP I was a member of the intercollegiate indoor volleyball team as well as a member of the intercollegiate sand volleyball team After Graduating I spent the next two summers coaching. I took on the responsibility of assisting the head coaches at a multitude of camps throughout the summer as well as taking on my own local 12's team in 2015. I continued to coach the younger generations of future volleyball stars until finding an international professional volleyball contract for myself in Belgium. ...
Customer Support Data Entry Email Handling Virtual Assistant Administrative Support Microsoft Excel Microsoft Word Proofreading Resume Writing Research
I create resumes for a different rate than what is shown in my profile. Please contact me (message me) for more information. As far as Quality Assurance/Patient Advocacy/Customer Feedback, I can use your script to phone your clients or patients and ask them a series of questions regarding their last visit experience as well as update their data in your database. I record all updates on Excel or Google spreadsheets as well as present a bar graph/chart of calls made for new and existing patients/clients. I can also plug in their names and addresses into various platforms (AWeber, Mailchimp, Mailerlite, etc.) for email campaigns and...
FREE 20 MINUTE CONSULTATION | PERFECT ENGLISH | US RESIDENT Currently looking for ongoing work 5-10 + hours a week I specialize in Infusionsoft implementation & management: Getting started- Importing & tagging contacts Campaign setup, structure/ ongoing edits Tagging systemization, management Ecommerce setup & integration Referral partner center setup Ongoing customer support, refund processing, troubleshooting *** I'm happy to do a quick evaluation of your account and put together a custom plan. A few of the other skills I bring to the table: - Wordpress website full designer- Divi/Elegant Themes & Thrive Theme - Marketing...
Customer Support Zendesk CSS HTML Product Management Project Management Management Skills
Great customer service is not an option, it’s a must-have feature of your product. Looking for an experienced Customer Support Manager or Zendesk Consultant? That would be me! Having learnt the competencies of customer support agent while providing tech support at Apple, I moved on to help design and build out support departments at a number of eCommerce and SaaS startups. Being a Zendesk expert I can setup your Help Desk from scratch, audit current processes, and identify and tackle areas where support agents can improve and customers can be better assisted. Using Zendesk Explore / Insights, I'll make sure your company makes...
Customer Support Customer Service Email Handling Technical Support Chat Support Email Technical Support Live Chat Operator Helpdesk Zendesk Quality Control
Detail-oriented, tenacious, and accomplished professional with extensive experience in all aspects of customer service, sales, and operations management. Recognized for impeccable work ethic, as well as proven ability to manage multiple priorities, adapt to challenging work environments, and meet strict deadlines. Known for analytical problem-solving and critical thinking aptitudes to keenly analyze situations, formulate strategic solutions, and resolve complex situations. Equipped with articulate communication and interpersonal skills essential to build positive and long-term business partnerships with professionals of all business...
Customer Support Email Handling Content Management Brand Marketing Social Media Marketing Blog Development Copyediting Graphic Design
Well, hey there! Nice of you to visit my profile! So, right to it... I have been freelancing for the past 6+ years (primarily through Upwork/oDesk) and I am still going strong. That in ITSELF should testify to my tenacity and to the quality of my work. (Yes, that's me with the long-hair and beard, sporting an Atari T-Shirt... perks of the job!) ;) During my time as an independent contractor, I have held titles such as Content Manager, Writer, Marketing Director, SEO Specialist, Editor, Director of Operations, Web-Designer, Developer, Project Manager, Customer Service Specialist, and many roles that just defy standard...
Customer Support Data Entry Transcription Data Mining Web Design HTML Email Marketing
Full Stack Developer with 3+ years experience working with NodeJS, AngularJS, ReactJS, React Native, AWS (Lambda, RDS, S3, Elastic Beanstalk, EC2) and Python. I am here to help you with any of your development needs!
Customer Support Administrative Support Typing Writing Copyediting General Office Skills Creative Writing eBook Writing Newsletter Writing Voice Talent
I am an experienced writer, proofreader, and editor. I approach projects with meticulousness, dedication, creativity, and determination to deliver an exceptional final product in a timely manner. I have a B.A. in English, extensive experience, and a commitment to producing high-quality work.
Customer Support Customer Service Microsoft Excel Microsoft Word
I have experience in a broad range of finance and customer service - from procurement to accounts payable and accounts receivable, as well as banking and loan processing. In each of my prior roles, a high level of customer service to both internal and external customers, as well as attention to detail were crucial to the success of the position. In fact, the customer contact portion of the positions was by far, my favorite aspect of my prior jobs!
Customer Support Customer Service Administrative Support Internet Research Phone Support Order Processing Public Relations Appointment Setting Content Writing English Tutoring
I have excellent communication, and negotiating skills combined with the ability to deliver exceptional tasks. Customer service, data entry, transcription, VA, research and administrative work. I have a keen eye for details and work effectively under pressure.
I would like to work part time/full time from my home for extra income. I have 17+ years experience in customer service related fields. I also am very fluent with the internet and computer. Also I treat working at home much like if I had to drive to a "normal" job. I get myself ready each morning(or night if its night shift) just as I would if I was going to an office job.
Customer Support Customer Service Data Entry Internet Research Salesforce App Development Public Relations Article Writing Creative Writing Negotiation Hospitality
I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports for daily, weekly, monthly and quarterly agent specific reporting criteria, - Edit and distribute to reporting and...
Customer Support Customer Service Data Entry Microsoft Excel Microsoft Word Accounting Distance Education
I have a master's degree in Student Affairs which has given me a great deal of knowledge when it comes to random administrative tasks. I'm a very quick learner and am able to grasp new ideas efficiently. I love to help out anyway I can and I'm intelligent, capable, self-motivated, hard-working and dedicated to your needs.
Customer Support Customer Service Data Entry Email Handling Administrative Support Real Estate Appraisal Real Estate IDX
I am a hard working, very reliable, professional person with strong attention detail. I am a military wife and mother of 2 boys. I have a can-do attitude and approach to any task I am given. I have been self-employed or a contract employee for over 15 years from my home office. I have the discipline and the drive to stay focused and get the job done.
Other qualities I possess, which may not be readily apparent from my resume, include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I have also been recognized as one who embraces creativity and new ideas and is a quick learner.