Hire the Best Customer Service Representatives
in Bulgaria

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Hasan Oulcan H.

Sofia, Bulgaria

$13/hr
5.0
3 jobs

I am a highly motivated and reliable professional with strong communication skills and a genuine passion for working with people. I excel at understanding client needs, explaining ideas clearly, and building positive, long-term working relationships. I have a strong connection with technology and enjoy learning, adapting, and using digital tools efficiently to deliver high-quality results. I am very disciplined, well-organized, and committed to meeting deadlines and maintaining consistent performance on every project. With a combination of clear communication, technical confidence, and a disciplined work ethic, I always focus on providing value, professionalism, and results that clients can trust.

  • Customer Service
  • Technical Project Management
  • Technical Support
  • Tech & IT
  • AI Audio Generation
  • Turkish
  • English
Velislav D.

Varna, Bulgaria

$25/hr
5.0
3 jobs

Driven sales professional with nearly 3 years of experience in B2B and B2C sales and outreach, specialising in lead generation, prospecting, and CRM management. I hold a Bachelor's degree in General Management and a Master’s in Sales Management and Merchandising. My hands-on experience includes building and qualifying high-quality prospect lists, conducting cold outreach, and managing sales pipelines using tools like Apollo.io, Clay, Salesforce, and HubSpot. I’ve sourced leads across LinkedIn, Instagram, and web platforms, delivering consistent results for clients in tech, SaaS, and eCommerce. With a proactive, detail-oriented mindset and a strong grasp of growth strategy, I’m committed to helping businesses generate quality leads, drive conversions, and scale efficiently.

  • Customer Service
  • Lead Generation
  • Social Media Lead Generation
  • Sales Lead Lists
  • Brand Consulting
  • Branding
  • Brand Strategy
  • CRM Software
Margarita B.

Burgas, Bulgaria

$10/hr
5.0
22 jobs

Hello! My name is Margarita and I am 29 years old. I live in Burgas. I am freelancer and I can help you with Customer Support, translations, proofreading, typing,VA,data research and social media. Do not hesitate to contact me. I will be glad to answer all of your questions!

  • Customer Service
  • Customer Support
  • Email Support
  • Order Tracking
  • Product Knowledge
  • Translation
  • English
  • Data Entry
  • Ecommerce
  • Sales
  • Order Fulfillment
  • Shopify
  • Voice-Over
Nedyalka A.

Varna, Bulgaria

$7/hr
4.9
6 jobs

I’m a versatile professional with 3+ years of experience as a Software Support Team Leader in the e-commerce industry. I specialize in resolving listing errors, managing customer queries, and working with major marketplaces like Amazon, Walmart, and eBay. My strong organizational skills and attention to detail also make me a great fit for virtual assistant roles, handling tasks such as email management, scheduling, and data entry. As a native Bulgarian, I’m available for both English and Bulgarian language projects. I’m committed to delivering reliable support and helping your business run smoothly.

  • Customer Support
  • Email Support
  • Data Entry
  • Product Listings
  • Bulgarian
  • Translation
  • Online Research
  • eBay Listing
  • Amazon
  • Walmart.com
Nikolay S.

Sofia, Bulgaria

$16/hr
5.0
5 jobs

IG - nikolays.creative ✅ Extremely HARD WORKING and PASSIONATE video editor with attention to detail and a goal to make every project successful. 3.5+ years of experience in the industry. ✅ In my 3.5+ years of working as a content creator I've completed many successful business clients and personal projects. I've edited promotional videos for different types of businesses like real estate, e-commerce stores, vacation rentals, extreme sports companies, and more. I've also created content for social media, cinematic travel videos and builded my personal travel channel on Tiktok @nikolaybackpacking with over 15k+ following. Speaking for my traveling and way of living I got invited for an interview on national TV. I can confidently say that I have the ability to interpret and understand your requirements and provide you with a great edit that will perfectly suit your needs. ✅ I have experience and the ability to work in both Adobe Premiere Pro and Final Cut Pro so I will use whichever works best for you. 🔥WHY CHOOSE ME OVER OTHER FREELANCERS? 🔥 ✅ Client Oriented: I always do my best to meet my clients' needs and never consider a project finished before I'm sure that they are 100% satisfied. Providing VALUE, earning your TRUST, and forming LONG-TERM relationships are my top priorities. ✅ 100% Job Success and 5 ⭐ Reviews only: My success score and client feedback speak for the quality of my work. ✅ Communication: During the process of work, I always strive to keep in contact with my clients, quickly respond to their questions and keep them informed about how the project is going. ✅ Speed and Quality: Quick delivery while still maintaining great quality is my focus when working on any project. We're all doing business here and time is one of our biggest assets so I wouldn't want to waste neither your time nor mine. ✅ Kindness: Treating people with respect and being polite is one of my core values and I implement that not only in my work relationships but also in my everyday life. I always show understanding and try my best to keep the conversation friendly and easy-going. 🙆‍♂️ I'd love to work with you and add you to my list of happy clients. Let's get in touch and discuss your project and how I can provide you with the most value possible!

  • Video Editing
  • TikTok
  • TikTok Marketing
  • Content Creation
  • Instagram Reels
  • Travel Video
  • Corporate Video
  • YouTube Shorts
  • Video Design
  • Podcast Editing
  • Social Media Advertising
  • Video Advertising
  • Social Media Video
Ivo D.

Burgas, Bulgaria

$25/hr
4.9
174 jobs

🌟 Passionate Freelance Translator and CX Expert 🌟 👋 Hello! I'm Ivo Dimchev and I come armed with more than 10 years of hands-on experience, I've honed my skills to offer top-notch services to clients like you. 🔥 Why Choose Me? ✅ Multifaceted Skills: My diverse skill set includes website and app translations, article writing and translation across various domains (SEO, casinos, medical, technical), proofreading, and editing. I'm your one-stop solution for linguistic and content needs. ✅ Leadership Experience: As a seasoned manager, I've successfully led teams of 18 call center agents and managed a 4-person SEO optimization and link-building crew. My leadership skills ensure that projects are executed smoothly and efficiently. ✅ CX Excellence: I've served as a Customer Support agent for a wide range of clients, from nimble start-ups to established corporations. Your customers' satisfaction is my priority. ✅ Tech-Savvy: I'm well-versed in the digital landscape, with proficiency in the Microsoft Office suite, CRMs, Photoshop, and a solid grasp of HTML, CSS, and Dart. I'll adapt to your tech requirements seamlessly. 🚀 My Services Include: 🌐 Translation Services: Accurate and culturally sensitive translations for websites and apps. 📝 Content Creation: Articles on diverse topics, including SEO, casinos, medical, and technical subjects. 📊 Proofreading and Editing: Ensuring polished and error-free content. 🎯 Who I Work With: 👩‍💼 Small to large businesses 🏢 Start-ups 🏦 Large companies and Corporations 🗺️ Global Reach: I collaborate with clients worldwide, transcending geographical boundaries through seamless communication and project management. 📞 Let's Chat: Ready to discuss your project? Feel free to reach out, and let's transform your vision into reality. I'm just a message away!

  • Customer Support
  • Bulgarian
  • General Transcription
  • English to Bulgarian Translation
  • Bulgarian to English Translation
  • Medical Transcription
  • CorelDRAW

How it works

Post a job for free Post a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

Resources to help you hire

Cost to hire a Customer Service Representative

Cost to hire a Customer Service Representative

Explore typical Customer Service Representative rates and what businesses pay to hire top talent.

Customer Service Representative job description template

Customer Service Representative job description template

Get tips to write a job post that attracts qualified Customer Service Representatives.

Customer Service Representative interview questions

Customer Service Representative interview questions

Top interview questions to help you hire the right Customer Service Representatives, faster.

How do I hire a Customer Service Representative in Bulgaria on Upwork?

You can hire a Customer Service Representative in Bulgaria on Upwork in four simple steps:

  • Create a job post tailored to your Customer Service Representative project scope. We'll walk you through the process step by step.
  • Browse top Customer Service Representative talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Customer Service Representative profiles and interview.
  • Hire the right Customer Service Representative for your project from Upwork, the world's largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Customer Service Representative?

Rates charged by Customer Service Representatives on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Customer Service Representative in Bulgaria on Upwork?

As the world's work marketplace, we connect highly-skilled freelance Customer Service Representatives and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Service Representative team you need to succeed.

Can I hire a Customer Service Representative in Bulgaria within 24 hours on Upwork?

Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Customer Service Representative proposals within 24 hours of posting a job description.