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4.6/5
based on 878 client reviews
  • $80 hourly
    • 5.0/5
    • (255 jobs)
    Featured on ReallyGoodEmails.com, my client portfolio boasts names like booking.com, Microsoft, Bloomberg, Chevron Gas, Ted Baker, IKEA, JD Sports, and more. ***** Over 60 5-star reviews ***** ***** Over 4,000 hours worked on Upwork ***** ***** Over 200 Unique Clients on Upwork ***** ***** 99% Of Clients would recommend ***** With over a decade of experience, I am a seasoned UX Designer and developer, specializing in email. I possess extensive expertise in email strategy management, optimization techniques, and content creation. Utilizing a gulp.js framework/build developed over the past 12 months, I can code emails in half the time of a regular developer. Services I Provide: Email Design Email Development UX Consulting UI Design and Development (React.js) High Fi Prototyping (Framer X) Interactive Email Video in email (iPhone with fallback for others) Mailchimp Templates Mailchimp Survey/Poll Emails A/B Testing List Segmentation / Cleaning Marketing Strategy / Campaign Content Automation / Flows / Drip Campaigns Transactional RSS / Blog feed Emails My specialization lies in designing and developing responsive HTML email templates rigorously tested in Litmus across all clients and devices. I can establish workflows that drive conversions, A/B test, and optimize existing campaigns. As a Mailchimp expert, I create versatile and responsive templates (RSS/Manual/Poll, etc.). Fluent in HTML, CSS, and JS, I bring creativity and technical prowess to life using Sketch, Invision, Adobe InDesign, Photoshop, Illustrator, Dreamweaver, After Effects, Premier, and Lightroom. If you seek a freelancer with a creative flair and the technical ability to transform your ideas into reality, feel free to reach out. My work reflects a high level of visual accuracy and speed without compromising in other areas.
    Featured Skill Customer Success Managers
    Email Campaign Setup
    Email Template Development
    Customer Retention
    Email Marketing Strategy
    Front-End Development
    Mailchimp
    PSD to HTML
    HTML
    JavaScript
    Graphic Design
    Figma
    Sketch
    Mobile UI Design
    Email Marketing
  • $50 hourly
    • 5.0/5
    • (126 jobs)
    Are you struggling with low Conversion Rates and Customer Retention in your e-commerce business? Is your Email Marketing Strategy falling short of expectations? No need to worry because I specialize in solving these specific challenges for e-commerce stores. Here's what I can do for you: 📈**Email Marketing Strategy** I develop a robust email marketing strategy that includes creating a comprehensive email marketing plan, providing recommendations for discounting strategies, implementing upsell strategies to enhance customer lifetime value, conducting A/B testing, and setting up automation sequences (flows). 📚**List Segmentation and Campaigns** I use powerful list segmentation and predictive analytics to create highly profitable campaigns. By analyzing user behavior, website interactions, product performance, and specific segment characteristics, I develop effective email campaigns that maximize ROI. I provide a customized editorial **Campaign Calendar** to coordinate your future Email campaigns. This calendar is easily accessible, allowing you to check the scheduled campaigns and their corresponding send dates, providing you with flexibility and transparency. 🚀**Automation (Flows)** Using metrics, I gain insights into your customers' purchase journeys and create relevant automated flows that drive their next purchases. I implement highly profitable flows, including welcome series, abandoned shopping carts, post-purchase follow-ups, and more. 🎨**Email Design** I leverage the latest trends and technologies to design captivating and highly effective emails. My approach helps your brand stand out in customers' inboxes and achieve your desired business results. 📝**Email Copywriting** I create compelling messaging that converts and is tailored to your target customers. With my assistance, you can effectively reach customers with the right messaging on their preferred channels. ✔️**Performance Reporting** I provide you with detailed insights into your ongoing email performance. These reports cover important metrics such as open rates, click rates, conversion rates, and orders, among others. By analyzing these reports, you can identify areas for improvement and make data-driven decisions. 🤓**Ongoing Optimization** My job doesn't end once automation and campaigns are set up. I analyze your strategy, setup, and metrics using data-driven methods to identify opportunities for optimization. Through A/B testing for emails, I aim to maximize conversions and increase ROI. Achieve stability and long-term growth with the services listed above. Impressive stats: up to 63% open rate, 4.3% click rate, 1.2% conversion rate, and 30.2% revenue from email and SMS. Are you ready to take your email marketing to the next level? Book a free consultation with me and discover how I can help boost your growth!
    Featured Skill Customer Success Managers
    Email Deliverability
    Content Writing
    Customer Retention
    SMS
    Shopify
    Copywriting
    Email Marketing Strategy
    Audience Segmentation & Targeting
    Email Automation
    Marketing Strategy
    Email Design
    Email Campaign Setup
    Klaviyo
    Email Marketing
  • $125 hourly
    • 3.8/5
    • (8 jobs)
    I am a Business Consultant who owns a software development company. We specialize in Zoho and Salesforce platforms but are proficient in other applications. Our specialty is providing customized development and integrations to help build a platform to meet your specific needs. Businesses do not fit into predefined boxes. Your CRM and software shouldn't either. With my years of management, training, and sales experience, we not only develop your software but help you develop the sales and client retention processes to make it a success. I have the distinct ability to look at not only the challenges you are facing today but the needs you will have in the future to assure your database will grow with your business. I offer training for your staff to ensure consistency for your organization. I provide the utmost level of customer service and client satisfaction. I enjoy helping my client's businesses grow with intelligent automation that meets their needs. I look forward to serving you today.
    Featured Skill Customer Success Managers
    Price & Quote Negotiation
    Salesforce CRM
    Business Applications Consultation
    Business Development
    Customer Service
    CRM Software
    Customer Relationship Management
    Training Design
    Business Consulting
    Customer Retention
    Business Management
    Sales Management
    Zoho CRM
  • $40 hourly
    • 5.0/5
    • (37 jobs)
    𝗘𝗺𝗮𝗶𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝘄𝗶𝘁𝗵 𝗼𝘃𝗲𝗿 𝟱 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. I elevate brands through engaging email marketing strategies. (If you see this, I currently have availability) ✅ Specializing in DTC/E-Commerce Email Marketing & Flow Automation. ✅ Psychology-backed strategies that turn casual subscribers into a loyal customer base. ✅ Certified Klaviyo & Email Strategist I build email marketing campaigns that deeply connect with your audience and drive substantial ROI. Delivering impactful email designs and targeted automation for e-commerce brands. Backed by five years of experience and over $3M made via email, I craft inspiring campaigns that push boundaries and deliver beyond expectations. ✔️ Trusted Email Strategist for ambitious e-commerce brands. ✔️ Adaptive Email Design & Strategic Insights. ✔️ Automation & Segmentation tailored for conversions. ✔️ Top-tier communication throughout. 𝗦𝗶𝗺𝗽𝗹𝗲 𝗶𝘀 𝗣𝗼𝘄𝗲𝗿𝗳𝘂𝗹: I love leveraging the power of simplicity. That's the way to cut through the noise and help brands to stand out in the crowded inbox landscape with modern, engaging, and effective email campaigns. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗢𝗳𝗳𝗲𝗿: 🚀 Flow Automation Strategy & Setup 🎨 Engaging Email Designs 🔍 Comprehensive Email Audits 🎯 Personalized Email Strategy 🧪 A/B Test Implementation 🎯 Granular Segmentation 💌 Compelling Newsletters & Promotions 🎉 Innovative Holiday Campaigns 📊 Campaign Management & Optimization 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀: Experienced with Klaviyo, Sendlane, ActiveCampaign, Campaign Monitor, Mailchimp, Mailerlite, Substack. 𝗖𝗹𝗶𝗲𝗻𝘁 𝗿𝗲𝘃𝗶𝗲𝘄𝘀: "Gabriel is very professional, pays attention to all the small details, very organized and always open to hear new ideas and tasks. And most importantly, he is very patient & kind." "Gabriel is the consummate professional... high attention-to-detail, open to suggestions & ideas, punctual, and great communication." Don't underplay your email marketing potential. If you are ready to relate, resonate, and sell more with email marketing that works, then drop me a line — let's work together!
    Featured Skill Customer Success Managers
    Mailchimp
    Audience Segmentation
    Customer Retention
    Copywriting
    Campaign Monitor
    Campaign Copywriting
    ActiveCampaign
    Email Copywriting
    Klaviyo
    Email Campaign Setup
    Email Marketing Strategy
    Email Campaign
    Email Automation
    Email Marketing
    Audience Segmentation & Targeting
  • $90 hourly
    • 4.8/5
    • (33 jobs)
    📈 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 $𝟰𝟬𝗠+ 𝗶𝗻 𝗲𝗺𝗮𝗶𝗹 𝘀𝗮𝗹𝗲𝘀💥 𝗔𝗰𝗵𝗶𝗲𝘃𝗶𝗻𝗴 𝟯𝟳–𝟱𝟲% 𝗼𝗳 𝘀𝘁𝗼𝗿𝗲 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗳𝗿𝗼𝗺 𝗞𝗹𝗮𝘃𝗶𝘆𝗼 🧰 𝟭𝟬𝟬% 𝗰𝘂𝘀𝘁𝗼𝗺-𝗯𝘂𝗶𝗹𝘁. ⚡️ 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗯𝘆 𝟴-𝗳𝗶𝗴𝘂𝗿𝗲 𝗯𝗿𝗮𝗻𝗱𝘀 📬 𝗘𝗺𝗮𝗶𝗹𝘀 𝘁𝗵𝗮𝘁 𝘀𝗲𝗹𝗹 🧪 𝗧𝗲𝘀𝘁𝗲𝗱 𝗼𝗻 𝟭𝟬𝟬+ 𝗯𝗿𝗮𝗻𝗱𝘀 🧠 𝗖𝗼𝗻𝘃𝗶𝗰𝘁𝗶𝗼𝗻-𝗯𝗮𝘀𝗲𝗱, 𝗻𝗼𝘁 𝗱𝗶𝘀𝗰𝗼𝘂𝗻𝘁-𝗯𝗮𝘀𝗲𝗱 🏗️ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆, 𝗰𝗼𝗽𝘆, 𝗮𝗻𝗱 𝗞𝗹𝗮𝘃𝗶𝘆𝗼 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻 — 𝗱𝗼𝗻𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂. Hi, I'm Matias, but everybody calls me Matt. You see, Klaviyo isn’t the goldmine everyone says it is—unless you know how to use it properly. Most eCommerce brands leave 50-80% of their email revenue on the table because they’re either: ❌ Sending ineffective, generic campaigns ❌ Running basic, pre-made flows that barely convert ❌ Spamming discounts to get sales (which ruins profit margins and LTV) I fix that. I specialize in Klaviyo email marketing, retention strategy, and campaign optimization for Shopify brands—helping them extract maximum revenue from their lists while improving customer lifetime value. 🔥 What Makes Me Different? 📈 $40M+ in Email Revenue Generated across multiple eCommerce brands. 🏆 Top 1-5% Klaviyo Benchmarks – My emails routinely outperform industry averages in conversion rate, revenue per recipient, and click-to-conversion rates. 🧪 A/B Testing & Optimization Focused – Every email, campaign, and flow I create is backed by data, not opinions. 💰 Built for Revenue, Not Just “Engagement” – Clicks and opens mean nothing if they don’t translate into actual sales. 📌 Recent Wins From My Clients ✅ Supplements Brand (8-Figures, Shopify+ Klaviyo): • Took email from 4% of total revenue to 34% in just 33 days. • Campaign conversion rates ranked in the top 6% of Klaviyo brands within a month. • Sales from campaigns tripled by switching from “educational” emails to high-conviction, sales-driven emails. ✅ Skincare Brand (Mid-7 Figures, DTC Shopify): • Doubled AOV from email by optimizing Post-Purchase & Cross-Sell Flows. • Abandoned Checkout flow optimized to convert 18.9% of lost sales (industry average: 7%). ✅ Apparel Brand (7-Figure Streetwear Brand): • Revamped Black Friday strategy → 2.3X email revenue YoY • Email flows + segmentation increased repeat purchase rate by 23%. ⸻ 📩 What I Can Do For You: ✔ Klaviyo Email Marketing Strategy & Execution ✔ Retention & Lifecycle Marketing Optimization ✔ Klaviyo Flows & Sequences Setup & A/B Testing (Welcome, Abandoned Cart, Post-Purchase, etc.) ✔ High-Converting Campaigns & Email Copywriting ✔ Email Design (That Matches Your Brand’s Aesthetic) ✔ Advanced Segmentation & Deliverability Fixes ✔ Klaviyo Account Audit + Revenue Growth Plan I don’t do fluff. No “tips & tricks” emails, no “value for the sake of value.” Every email is crafted with one goal: maximize revenue and long-term customer retention. ⸻ 🔍 Industries I’ve Worked With: ✅ Supplements & Health 🏋️‍♂️ ✅ Beauty & Skincare 💄 ✅ Apparel & Fashion 👕 ✅ Tech & Accessories 📱 ✅ Home & Lifestyle 🏠 ✅ Luxury & High-Ticket eCommerce 💎 ⸻ 🚀 How I Work & What You Can Expect: • Audit & Strategy First: I start by analyzing your Klaviyo account, email flows, and past campaigns to find hidden revenue opportunities. • Custom Game Plan: You get a retention-focused email marketing strategy that’s tailored to your brand, products, and customer behavior. • Execution & Optimization: I don’t just create emails—I optimize, A/B test, and refine them for maximum performance. • Ongoing Growth: The goal isn’t just short-term wins but scalable, long-term email revenue growth. ⸻ 🎯 Who I Work Best With: 📌 Brands doing at least $300k+ per month in revenue looking to scale. 📌 CMOs & Founders who want to maximize email sales without discounting. 📌 Brands who see email as a profit driver, not just a box to check. 💬 If that sounds like you, hit the green “Invite” button and let’s chat!
    Featured Skill Customer Success Managers
    Email Communication
    Email & Newsletter
    SMS
    Consumer Segmentation
    Email Campaign Setup
    Email Copywriting
    Klaviyo
    Email Marketing Strategy
    Email Design
    Copywriting
    Email Marketing
  • $60 hourly
    • 4.9/5
    • (303 jobs)
    ⭐⭐⭐⭐⭐ "Rudi did a good number of projects on various brands for us. He's the best email developer that I've come across on Upwork. I highly recommend working with him!" ⭐⭐⭐⭐⭐ "Our team has been working with Rudi for several years now, and we can't recommend him enough. He is a talented email designer and such a pleasure to work with. Thanks Rudi!" 🎯 Client satisfaction is my priority. If you are looking for a reliable Email Developer, your search stops here. I'll make sure that your Campaigns and Newsletters works well across email clients and different devices. I also create visually appealing, professional emails that reflects your brand identity. ✅ Expert in Email Development ✅ Responsive Email Design ✅ 14 years of professional experience ✅ Expert ability in designing effective and responsive emails ✅ I use a hybrid responsive code that is clean, modular and error free ✅ Fast turnarounds ✅ Email templates are tested across 40+ email clients and on 15+ devices for responsiveness ✅ Dark mode optimization
    Featured Skill Customer Success Managers
    Email Marketing
    Front-End Development
    HTML
    Graphic Design
    Klaviyo
    Adobe Dreamweaver
    Email Template Development
    Email & Newsletter
    HTML Newsletter
    Newsletter
    Email Design
    HubSpot
    Mailchimp
    Marketo
  • $35 hourly
    • 4.5/5
    • (24 jobs)
    Unlock the full potential of HubSpot with a certified specialist and growth marketer with over 5 years of experience! I specialize in customizing HubSpot CRM to align with your business goals, maintaining the system, and providing onboarding and training to ensure your marketing, sales, and service teams can maximize the platform's efficiency. 🚀 Having helped over 350 clients across diverse industries like SaaS, real estate, and eCommerce, I'm confident in making HubSpot work wonders for you too! ✨ Here’s how I can assist you: ➤ I begin by understanding your business goals to develop a tailored HubSpot strategy. ➤ I bring your processes, marketing frameworks, and CRM to life by setting up custom properties, workflows, and marketing assets to optimize your campaigns for success. ➤ Automate your marketing efforts—covering lead attribution, feedback loops, and customer retention. ➤ Create detailed reports and dashboards to track performance and drive results. ➤ Design emails, ads, and landing pages that engage your audience. ➤ Facilitate seamless collaboration between your sales, marketing, and service teams. ➤ Manage your CMS setup, including website integration, landing pages, blogs, emails, and more. ➤ Train your team on how to use HubSpot effectively, ensuring everyone is aligned. ➤ Implement automation to save time and streamline operations. ➤ Provide ongoing support with fast turnaround times to keep everything running smoothly. Services I offer: 🚀 Onboarding & Training 🚀 Marketing & Sales Setup 🚀 Workflow Automation 🚀 Pipeline & Workflow Setup 🚀 Marketing Modules (Landing Pages, Emails, Blogs, etc.) 🚀 HubSpot CMS and HubDB Using the free or starter version of HubSpot? I can help integrate it with tools like: 🌟 Zapier 🌟 Mailchimp 🌟 Constant Contact 🌟 NeverBounce 🌟 Salesforce 🌟 Pardot 🌟 Zoho Let's collaborate to make HubSpot work for you!
    Featured Skill Customer Success Managers
    Marketing Automation
    Website
    Figma
    Salesforce
    Website Integration
    CRM Automation
    API Integration
    HubSpot
  • $125 hourly
    • 4.6/5
    • (224 jobs)
    If you would like to work with me to implement Salesforce or configure something unique in your Salesforce org, let's set up a time! With 15+ years of experience in product development, business analysis, and Salesforce administration. I am a certified Salesforce Administrator and Developer with a strong foundation in the Salesforce platform, specializing in helping businesses streamline CRM processes, automate workflows, and build custom applications. I can help with simple configurations, to complex Salesforce buildouts and integrations. I've worked with companies ranging from 2 users to 10,000+ users My Salesforce experience includes the Salesforce Classic and Lightning User Interface, Sales Cloud, Service Cloud, Experience / Community Cloud, Non-Profit Success Pack, Marketing Cloud, Data Cloud, and Agentforce and AI. Hire me if you are: ⚠️ Spending too much time on manual tasks ⚠️ Struggling with messy data ⚠️ Frustrated that Salesforce doesn’t quite fit your workflow ⚠️ Not getting the insights you need ⚠️ Looking to get even more out of Salesforce Why Work With Me? ✅ Customization & Configuration – tailor Salesforce to fit your unique business needs. ✅ Automation & Process Optimization – save time and reduce manual work with flows and validation rules. ✅ User Experience Enhancement – create intuitive lightning app pages that users love. ✅ Data Management & Cleanup – eliminate duplicates, standardize records, and keep your database in top shape. ✅ Security & Access Control – set up roles, profiles, and permission sets ensuring the right access for the right people. ✅ Custom Reports & Dashboards – turn raw data into actionable insights tailored to your business needs. ✅ User Training & Adoption – make Salesforce easy for your team with clear layouts, training, and support. ✅ Implementation & Integration – Seamless setup and connection with other platforms. What We Offer: ✅ The agency, Development Consulting Partners. In addition to leading the Salesforce team, has members with skills in marketing, Web Design, Salesforce Development, Architecture, Integrations, Lead Generation, Social Media Marketing, Search Engine Optimization, Search Engine Marketing, Email Marketing, Creative Writing, and proofreading. So when you get one, you get many. I am also the founder of a US-based certified Salesforce partner called Development Consulting Partners, LLC. We have a team of Salesforce Admins, Developers, Analysts, Technical Architects, and Consultants. We have consultants that specialize in small business to enterprise Salesforce organizations. In addition to leading the Salesforce team, our agency has members with skills in marketing, Web Design, Salesforce Development, Architecture, and Integrations, Lead Generation, Social Media Marketing, Search Engine Optimization, Search Engine Marketing, Email Marketing, Creative Writing, and proofreading.
    Featured Skill Customer Success Managers
    CRM Development
    AI Consulting
    Artificial Intelligence
    AI Bot
    Email Marketing Consultation
    CRM Automation
    Salesforce CPQ
    Salesforce Lightning
    Salesforce Service Cloud
    Salesforce
    Salesforce Email Studio
    Salesforce Sales Cloud
    Salesforce App Development
    Salesforce CRM
    Salesforce Marketing Cloud
  • $95 hourly
    • 5.0/5
    • (15 jobs)
    🎯 Email & Mobile Marketing That Drives Revenue — Not Just Sends I'm a strategic senior email + mobile marketing manager with 10+ years of experience leading lifecycle marketing programs that drive conversions, grow revenue, and keep customers engaged — through fully customized strategies tailored to your brand, audience, and goals. ✅ Over 8 billion emails deployed ✅ Audiences as large as 18 million ✅ Programs built from scratch and scaled across global brands & scrappy startups ✅ Trusted by brands like Bass Pro Shops, Cabela’s, and West Marine I don’t believe in one-size-fits-all templates. A supplement brand, a fragrance company, and an outdoor retailer might all be DTC, but their audiences, challenges, purchase cycles, and marketing tones are completely different. That’s why I build custom, brand-specific strategies rooted in what actually works for your business and your customers. I specialize in full-funnel, cross-channel retention marketing: ⚬ Email strategy, execution & automation (Klaviyo, Mailchimp, MailerLite, Bluecore, Cheetah Digital, SFMC, etc.) — including design ⚬ SMS programs (Attentive, Postscript, Klaviyo, etc.) ⚬ Mobile push notifications (OneSignal, Airship, etc.) ⚬ CRM experience (HubSpot, Zoho, etc.) ⚬ Proficient in managing and updating marketing content, creating coupon codes, and executing email campaigns directly within ecommerce platforms (Shopify, Squarespace, Magento, Chargebee, etc.) ⚬ Segmentation & list management ⚬ Dynamic and AI-driven personalization ⚬ Custom flows (Winback, Replenishment, Post-Purchase, and more) ⚬ Integrations, platform support & tailored technical solutions ⚬ Deliverability support ⚬ Experience with a variety of tech platforms including Zapier, Typeform, Yotpo, Stripe, GoDaddy, WordPress, and more ⚬ Program implementation from the ground up ⚬ KPI reporting, forecasting, and performance analysis ⚬ Data-informed decision making to consistently move the needle I quickly identify what’s working, what’s not, and how to close the gap — then execute with precision. From strategy through execution, I bring the expertise and structure to elevate your lifecycle marketing from status quo to standout. Let’s build a program that actually performs. 💪
    Featured Skill Customer Success Managers
    SMS
    HTML
    Analytics
    Marketing Operations & Workflow
    Email Marketing Consultation
    Push Notifications
    CSS
    Freelance Marketing
    Microsoft Office
    Email Campaign Setup
    Email Copywriting
    Klaviyo
    Email Marketing
    Copywriting
    Email Marketing Strategy
    Email Automation
    Audience Segmentation & Targeting
  • $25 hourly
    • 5.0/5
    • (20 jobs)
    Are you irritated 😵 by email marketers unable to spot opportunities for boosting sales in your eCommerce business? 🙋‍♂️ I have successfully generated thousands of dollars through email marketing for various brands and have been recognized by Upwork as being in the top 3% of talent 🥇 in this industry. If you're seeking an experienced Klaviyo email marketing specialist who can quickly understand your business needs ⚠, identify challenges 🎯, find improvement areas, craft a data-driven strategy, and increase your revenue?⚡ ✅ You're in the right place. I’m Haroon Fiaz, a results-oriented email marketer certified by Klaviyo & Hubspot, top 3% talent on Upwork with over 3 years of experience in scaling various businesses that now earn more than 30-40% of their revenue from email marketing. ⚠ If your e-commerce business is struggling to convert, know that you're not alone. Here are businesses that faced similar issues before working with me: ✔CarCan (Car Accessories Brand) ✔Taste Ireland (Food & Beverages Brand) ✔Petoi (Tech Gadgets Brand) ✔British Corner Store ✔Fluxies ✔Tree2myDoor ✔And several others… ✨ Here’s a snapshot of the benefits they enjoyed: 🚀 Brand: CarCan They achieved over $400,000 from email & SMS marketing despite a cold email list. 💰 🚀 Brand: Taste Ireland Their email revenue increased to 42% ($21,153) within just 90 days.💰 🚀 Brand: Petoi They recorded their highest sales of the season right after BFCM through my email campaigns. (Note that generating sales after depleting the email list during a sales period is quite challenging.) 🚀 Brand: British Corner Store Their email revenue rose to 45% in a mere 30 days.💰 🚀 Brand: Fluxies Their email revenue went up to 35% in just 30 days.💰 Don’t just take my word for it; here are testimonials from my happy clients: 🗣 “Haroon is a game-changer in email marketing. For remarkable results and an elevated strategy, I highly recommend Haroon as your Klaviyo expert.” 🗣 "Haroon is an exceptional email marketer specializing in Klaviyo. He swiftly resolved my issues, crafted outstanding campaigns and flows, and significantly boosted my revenue. Thank you, Haroon, for surpassing expectations and propelling my business! " 🗣 "I had an amazing experience with Haroon, finished the job as discussed, and even over-delivered than requested. I can only recommend him!" With a history of scaling multiple brands and earning my clients' trust, I am confident I can elevate your business as well. If you’re currently earning less than 20% from email marketing, I assure you that you are missing out on substantial opportunities to generate an additional 10-20% of revenue through email marketing without spending an extra penny on ads. 😀 Here's the exciting part – I can pinpoint the precise opportunities that you are overlooking, allowing you to capture those extra profits each month. I will create a roadmap for you to seize those low-hanging fruits. Typically, a detailed audit like this would cost between $500-$1000, but for a limited time, I'm offering it for free.💯 🤝 Contact me today, and let's explore how you can turn email marketing into a reliable revenue-generation engine for your business. _________________________________________________________ Here are my areas of expertise: ✅ Klaviyo Integration & Setup: Efficiently integrate your Shopify/eCommerce store with Klaviyo and complete the full account setup. ✅ List Building: Utilize eye-catching pop-ups to rapidly grow your email list. ✅ Automated Flows: Develop crucial and advanced flows like Welcome, Abandoned Cart, Checkout Abandoned, Browse Abandoned, Cross-sell/Upsell, Customer Thank You, Sunset, and more in Klaviyo. ✅ Campaign Creation: Create weekly and event-based email campaigns tailored to your business using Klaviyo’s powerful tools. ✅ Segmentation: Leverage Klaviyo’s advanced segmentation features to send the right email at the right time to the right individual. ✅ A/B Testing: Enhance subject lines, preview text, CTAs, and email content using Klaviyo’s robust A/B testing tools to identify top-performing elements. ✅ Email Copywriting: Craft persuasive email copy whenever you can't provide it yourself. ✅ Template Design: Design attractive email templates using Klaviyo’s template builder, even without all materials being ready. Here are the services I provide in Klaviyo Email Marketing: - Automation of email marketing flows - Engaging email campaigns - Personalization through thoughtful segmentation - Email marketing strategy management - Consistent email marketing revenue generation for e-commerce brands - Klaviyo account management - Oversight of Klaviyo accounts with extensive lists (I've handled accounts with up to 450K email subscribers) - Maintenance and enhancement of email lists. - Management of email marketing strategy for several D2C brands at once
    Featured Skill Customer Success Managers
    Multiple Email Account Management
    Email & Newsletter
    Ecommerce Marketing
    Marketing Strategy
    Sales Funnel Builder
    Shopify
    Customer Retention Strategy
    Email Design
    Email Campaign Setup
    Campaign Monitor
    Email Marketing Strategy
    Email Copywriting
    Email Automation
    Email Template Development
    Mailchimp
    Klaviyo
    Email Marketing
  • $45 hourly
    • 4.9/5
    • (152 jobs)
    I am a professional digital marketer, marketing strategist and copy writer, with over 15 years of experience in both traditional and digital marketing. I hold a degree-level marketing management qualification and a university obtained diploma in digital marketing. I can create and implement a marketing strategy for your brand that will align with your vision and meet your goals. I can manage your digital campaigns from start to finish through any medium, including email, web, paid search & social media. With my computer science background, I can optimize for on- and off- page SEO and design websites. I can provide technical support, including integrations, HTML work, automations and other martech functions. My experience in content creation can portray your business in the best light. My video editing and copywriting capabilities ensure professional and on-trend content creation and optimization for the digital sphere. My flair for blogging ensures my clients receive interesting and informative blogs, that provide insight and new angles of thought to thier readers. I can host your online events, delivering insightful and informative presentations, and have school-level experience in public speaking. I present myself in a professional manner and am well spoken. I am an experienced proposal and RFP response writer and can create successful bids. I am a proficient slide deck designer and use on trend techniques and the latest in design processes to present information on a company and its services in an engaging and informative manner. I love the job, am detail oriented and timeous.
    Featured Skill Customer Success Managers
    Technical Support
    HTML
    Marketing Automation
    MarTech
    Hosting Online Meetings
    Copy Editing
    Social Media Management
    Copywriting
    Presentation Design
    Video Editing
    Email & Newsletter
    Blog Writing
    Digital Marketing
    Marketing Strategy
    SEO Writing
  • $55 hourly
    • 5.0/5
    • (72 jobs)
    ⭐️ Expert-Vetted (Top 1% of Upwork Talent) ⭐️ I help 6-9 figure eCommerce brands scale through email & retention marketing that prints money—without relying on ads or social media. 💰 $50M+ in email revenue generated for 57+ clients across multiple industries 📈 Done-for-you email marketing system—copy, design, automations & campaigns, all handled. 🔥 Retention marketing that drives 30%+ of total revenue—without discounting your brand What That Looks Like in Action: ► Beauty Brand → 43% of total revenue from email ($329,212/month) ► Mattress Brand → 37% of total revenue from email ($1,023,667/month) ► Swimwear Brand → 29% of total revenue from email ($129,773/month) ► Gaming PC Brand → 15% of total revenue from email ($601,293/month) ► Men’s Watch Brand → 27% of total revenue from email ($49,918/month) Why This Works: You’re leaving money on the table if email isn’t driving at least 30%+ of your revenue—I’ll fix that. 🚀 Automated flows that convert on autopilot 🎯 Targeted campaigns leveraging education, value & entertainment (NOT discounts) 🖊 Persuasive, data-driven copy & strategic design 🔬 Conversion-optimized campaigns that maximize lifetime value (LTV) Who I Work With: ✔ Ecom brands already generating $50k+/month, minimum. ✔ Brands who want high-impact, done-for-you email marketing ✔ Founders who understand that email can be your largest revenue channel, not just a “newsletter” If you want to add 6-7 figures to your email revenue, let’s talk. Shoot me a message—I'll tell you in 5 minutes if I can help or not. No fluff. Just results. —————— Client Testimonials: ⭐️ "Andres is a master marketer. He will be able to do anything you ask of him and more." ⭐️ "Andres is great to work with - not a single problem he could not solve." ⭐️ "Andres is truly the master of eCommerce/Marketing/Creativity. He's totally dedicated to the job, always available, and brings awesome energy and ideas to the table. Definitely will continue collaborating with Andres, highly recommended!" ⭐️ “I've been working closely with Andres for roughly 3 months now, he's been super helpful in various projects - from helping me with branding aspects - social media content, brand creation from scratch, how to reach an audience, and more. This one is a treasure! Very creative and does the job super fast!” ⭐️ “Andres was such a joy to work with – he added really sophisticated elements to my website and was really quick to make any changes. He did all of the copy & design, really just amazing work. He's definitely going to be my go-to person for any future projects. 10/10.” ⭐️ “Andres has been a huge asset to us and the building and scaling of our site and company!”
    Featured Skill Customer Success Managers
    Web Design
    WordPress
    Elementor
    Website
    Divi
    Landing Page
    Internet Marketing
    Sales Writing
    Website Builders & CMS Consultation
    Website Builder
    Content Writing
    Sales Letter
    Email Marketing
    Shopify
    Copywriting
  • $96 hourly
    • 5.0/5
    • (124 jobs)
    Are you looking for ways to maximise the output and revenue from your money, time, energy and marketing efforts? Systems are the lubricant of any business. Without them, putting in more time and energy causes more friction, heat & wear which causes things to slow down and eventually break. My goal is to help you understand and implement the sales systems, funnels, and marketing automations that will remove the friction and roadblocks in your business so you can operate and scale more smoothly, quickly, and effectively. If you need help with any of the following: ✔️ Conversion Rate Optimisation for your existing funnels, landing pages, and marketing automations. ✔️ Strategise & build new end-to-end marketing campaigns with all associated funnels, landing pages, marketing automations and integrations to complement your existing efforts. ✔️ Project Management of end-to-end marketing and sales campaigns. ✔️ Understanding how new channels and technologies, such as ChatBots, can be used in conjunction with your existing marketing and as a part of a wider sales enablement strategy. ✔️ Implement and configure analytics to gain oversight into all your cross campaigns activities and user behaviour. ✔️ On-demand support for any of your CRM, sales systems, funnels, marketing automations and integrations issues. Then I may be able to help. I'm a Meyers-Briggs personality type INTJ-A "Assertive Architect" - Learn more at 16personalities.com/intj-strengths-and-weaknesses Over the last four years, I've built, managed and optimised end to end marketing and lead generation projects for clients in health & wellness, filmography, real estate sales and financial insurance services, debt consolidation and education. Whether you're looking for someone to help an existing team, or take the reigns on a project and just deliver results so you can focus on other areas in your business, it's probably worth us having a chat. This ⭐Client Review⭐, which you will find in my "Testimonials" section below along with many others, describes what you can expect working with me. "If Carlsberg made digital marketing experts........ I have had the pleasure of working with John on a major fledgling project and his expertise is second to none. Going the extra mile and adding value at all stages helped us to exceed our expectations in terms of quality leads being generated through challenging campaigns. Not only that but John has a great personality that is well balanced with his professionalism and integrity." I look forward to discussing your particular needs and whether we'd be a good fit to work together. Talk soon. John ===================================================================== SKILLS: • Automations • Chatbots • Cold Email • Conversation Rate Optimization (CRO) • Customer Relationship Management Systems (CRMs) • Digital, Web & Growth Analytics • Integrations • Landing Pages • Marketing Automation Strategy & Implementation • Marketing Attribution & Conversion Tracking • Sales & Marketing Performance Analysis • Sales Funnels • Workflow Operations and Automations SOFTWARE PROFICIENCIES (This is not an exhaustive list as I'm continually working with and learning new platforms. I come back to update this periodically.) • Active Campaign (ActiveCampaign) • Acuity Scheduling • Airtable • Agile CRM • Alchemer (Formerly Survey Gizmo) • Amplitude • Asana • Calendly • Chatfuel • Chatmatic • Clickfunnels • ClickUp • Close • Deadline Funnel • Funnelytics • GERU • GIMP • GoHighLevel • Google Analytics • Google Data Studio • Google Drive Suite (Google Doc, Google Forms, Google Sheets) • Google Lighthouse • Google Optimize • Google Tag Manager • Hotjar • Hubspot CRM • Jotform • Kajabi • Klaviyo • LeadByte • LeadsHook • LucidChart • Manychat • Mailchimp • Mailshake • Make.com (Formerly Integromat) • Marketplan • Miro • MixPanel • Monday • OnceHub • Pipedrive • Proof • Quickmail • Replyify • SmartReach • Slack • SamCart • StealthSeminar • Swipepages • Teachable • Thrive Architect • Typeform • Unbounce • Webflow • WebinarJam • WiserNotify • Woodpecker • Wordpress • Zapier • Zoho CRM (and Zoho One Suite) • Zoho Campaigns • Zoho Marketing Automation • Zoho Flow • Zoom If you have specific questions about other skills I may have that are not listed, or need specific requirements for a project please reach out to me and ask.
    Featured Skill Customer Success Managers
    Zapier
    HubSpot
    Google Tag Manager
    Google Analytics
    Marketing Analytics
    Data Analytics
    CRM Software
    Lead Management Automation
    Email Automation
    Customer Relationship Management
    CRM Automation
    Marketing Automation Software
    Marketing Operations & Workflow
    Marketing Automation Strategy
    Marketing Automation
  • $35 hourly
    • 5.0/5
    • (10 jobs)
    ✅ Top Rated | 100% Success Rate ⭐ If your eCommerce business lacks a robust email marketing strategy, you could miss 20-30% of your potential monthly revenue. With increasing ad expenses and thousands of new online stores emerging daily, the competition is tougher than ever. Email marketing is your key to sustainable growth—done right, it’s a powerful, cost-effective, and scalable way to boost profits. With a proven track record of generating 8-figure revenue through email marketing, my goal is to help you build emails that create raving fans—or who we call brand evangelists that are not only loyal but also spread the word about your brand. 🔎 Here’s what I can do for you: 📩 Email Marketing Strategy 📩 Email Copywriting 📩 Email Design 📩 Basic and Advanced Email Flows 📩 Consistent Email Campaigns 📩 Overall Account Management 📩 Reporting and Data Analysis 🔎 How We’ll Build Raving Fans ✅ Discover & Strategize We kick off with a discovery session to understand what your business needs, followed by crafting a tailored email marketing strategy. Discovery Call | Account Audit | Strategy Document ✅Relentless Execution Develop compelling emails and implement strategies to address immediate gaps, unlocking untapped revenue potential hidden in your list. Copywriting | Designing | Email Set Up ✅ Monitor & Optimize We continuously monitor campaign performance, optimize based on insights, and provide regular reports to ensure sustained growth. Performance Analysis | Monthly Reporting 🚀 Ready to turn your subscribers into raving fans? Now's your chance to experience the proven strategies that have helped businesses just like yours thrive. Don’t let another opportunity slip away—our approach is effective, tailored, and designed to unlock your full potential.
    Featured Skill Customer Success Managers
    Data Analysis
    Marketing
    Email Automation
    Email Copywriting
    Email Campaign Setup
    Email Marketing Strategy
    Email Design
    Klaviyo
    Copywriting
    Email Marketing
  • $25 hourly
    • 4.3/5
    • (6 jobs)
    Work experience with projects related to Marketing and Technology: - Work experience in planning and developing strategic communications for B2B and B2C through CRM platforms (email marketing, SMS, WhatsApp, etc.); - Work experience with Salesforce Marketing Cloud, implementing and administrating the platform; - Work experience with Salesforce Pardot, implementing and administrating the platform; - Solid knowledge in data reports and management; - Solid knowledge in project management/SCRUM. Certifications: - Salesforce Marketing Cloud Administrator; - Salesforce Marketing Cloud Email Specialist; - Salesforce Pardot Specialist.
    Featured Skill Customer Success Managers
    Email
    Automation
    Marketing
    Email Communication
    Freelance Marketing
    Email Marketing
    Email Marketing Strategy
    Marketing Automation
    Marketing Automation Strategy
  • $60 hourly
    • 5.0/5
    • (130 jobs)
    𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 𝘄𝗶𝘁𝗵 𝗼𝘃𝗲𝗿 𝟭𝟬 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲, I am committed to elevating your email campaigns to new heights. My focus is on devising impactful, Klaviyo-driven email strategies that not only engage but also convert at high rates. 𝗛𝗲𝗿𝗲'𝘀 𝗺𝘆 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵: 𝟭. Klaviyo Proficiency: I bring advanced expertise in utilizing Klaviyo for dynamic email campaign setups that have consistently boosted engagement and sales by over 30%. 𝟮. Email Design & Copywriting: I specialize in crafting tailored emails that resonate with your brand identity, featuring engaging content and striking visual designs that enhance reader engagement. 𝟯. Marketing Automation: By simplifying and automating your workflow using Klaviyo, I ensure consistent and effective communication with your audience, leading to an average 25% increase in campaign efficiency. 𝟰. Email Strategy: My strategic focus on deliverability and open rates has improved client email marketing impact by up to 40%, driving higher conversions and customer retention. 𝟱. Integration Expertise: Expert in integrating Klaviyo seamlessly with platforms like Shopify and Mailchimp, enhancing overall marketing performance and streamlining client operations. I use my Klaviyo expertise with a results-driven approach to email marketing, dedicated to boosting your brand's reach and impact through innovative solutions and proven results. Ready for effective email marketing that delivers real results? Ready to never worry about email marketing again? Ready to increase your AOV and repeat order rate? 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗺𝗲 𝘁𝗼 𝘀𝘁𝗮𝗿𝘁 𝗲𝗻𝗵𝗮𝗻𝗰𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗞𝗹𝗮𝘃𝗶𝘆𝗼 𝗲𝗺𝗮𝗶𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗲𝗳𝗳𝗼𝗿𝘁𝘀 𝘄𝗶𝘁𝗵 𝗮 𝗽𝗿𝗼𝘃𝗲𝗻 𝗲𝘅𝗽𝗲𝗿𝘁.
    Featured Skill Customer Success Managers
    Mailchimp
    ActiveCampaign
    Email Deliverability
    Email Communication
    Email Campaign Optimization
    Email Campaign
    Email Marketing Report
    Email Marketing Platform Support
    Email Marketing Consultation
    Klaviyo
    Email Design
    Email Copywriting
    Email Campaign Setup
    Email Marketing Strategy
    Email Marketing
  • $15 hourly
    • 4.5/5
    • (156 jobs)
    Digital Marketing savvy having 8+ years of experience in Digital Marketing including SEO, SEM with a professional business background. I started my journey as a SEO expert and furnished my skills in digital marketing, Working in Gillani Inc as a Digital Marketing Manager and decided to start my career on upwork as a Freelancer. Services I offer: Marketing Automation Pay Per Click Search Engine Optimization Professional Web Designs Expertise: Hubspot Infusionsoft Zoho Google Ads Facebook Ads Lead Generation On-site search engine optimization Clickfunnels MailChimp ActiveCampaign Klaviyo SendGrid
    Featured Skill Customer Success Managers
    Project Management
    Digital Marketing
    Klaviyo
    ClickFunnels
    Inbound Marketing
    Lead Generation
    Outbound Sales
    Highrise CRM
    Pay Per Click Advertising
    Email Marketing
    Zoho CRM
    Social Media Marketing
    Facebook Advertising
  • $20 hourly
    • 5.0/5
    • (61 jobs)
    Hello! Welcome to my Upwork profile. I'm Tatev, a seasoned Marketing Project Manager fueled by a passion for initiating engaging dialogues and delivering unparalleled content. My freelance journey is a testament to my dedication to producing top-tier content, strategizing social media campaigns, and creating compelling graphic designs. Marketing is more than just a job to me; it's about making genuine connections with audiences and delivering messages that resonate. Why choose me? Beyond my proven track record, evidenced by a 100% job success rate over 44 diverse projects, it's my commitment to crafting customized communication strategies that elevate brands, ensuring each campaign not only reaches but exceeds its goals. I thrive in collaborative settings, always ready to embrace new challenges and go the extra mile. My approach isn't just about fulfilling tasks; it's about redefining what's possible, offering innovative solutions that drive superior outcomes. Explore my extensive marketing skills: • Content Creation & Curation: Crafting engaging narratives and curating content that captivates. • Social Media Management & Strategy: Building robust online communities and enhancing brand presence. • Graphic Design & Visual Storytelling: Creating eye-catching visuals that tell your brand's story. • Strategic Planning & Market Analysis: Analyzing trends to develop strategies that align with business objectives. • Workflow Optimization: Implementing efficient processes to enhance productivity. • Audience Engagement & Community Building: Developing strategies that connect and converse with your audience. • Digital & Social Media Advertising: Designing impactful ad campaigns for various platforms. • SEO Optimization & Content Marketing: Improving online visibility and driving organic traffic. • Email Marketing & Automation: Crafting targeted email campaigns that nurture leads and convert subscribers. • Brand Development & Positioning: Defining and communicating your unique brand identity. • Data Analytics & Insight Generation: Leveraging data to refine strategies and measure success. • Influencer Collaboration & Partnerships: Expanding reach through strategic partnerships. My journey includes managing over 30 projects, where innovation meets efficiency, and creativity partners with strategy. I’ve collaborated with noteworthy companies such as Assisted Living Locators, Fortis Life Sciences, OpenCare, United Field Services, and Medical and Life Care Consulting Services, Inc. If you're in search of a marketer who combines creativity, detail orientation, and a results-driven approach, let's connect! I'm eager to discuss how my extensive skills can help achieve your marketing objectives. Reach out with any questions or opportunities. Let’s make your marketing goals a reality. Best, Tatev
    Featured Skill Customer Success Managers
    Sales Funnel Copywriting
    Digital Marketing Strategy
    Search Engine Optimization
    Video Editing
    Video Editing & Production
    Campaign Setup
    Animated Explainer
    Email Marketing
    Marketing Automation
    Mailchimp
    Digital Project Management
    Graphic Design
    Email Communication
  • $40 hourly
    • 4.8/5
    • (48 jobs)
    ⭐⭐⭐⭐⭐ 🌟 Client Testimonials 🌟 "Yara was a pleasure to work with. Extremely intelligent, honest, and knowledgeable. Super responsive and insightful. She was a real asset in helping us devise a customer acquisition strategy and helped us execute it! I would not hesitate to work with her again." "Yara was amazing at client outreach. She brings self-direction, top-notch customer service skills, and sales ability. Yara's work was really beneficial to the company and I strongly recommend hiring." Now let's talk about you, are you looking for the right freelancer to be on the frontline of your business? Do you want to represent with charisma, attention to detail, professionalism, and convincingness? Hello, I'm Yara! An accomplished sales professional based in Egypt with over a decade of experience working with companies all over the globe. Throughout my career, I've made a significant impact on various businesses, having completed over 100,000 cold calls across different industries, conducting hundreds of demos, and successfully closing multi-million dollar deals for numerous products and clients. One of the things I take pride in is my extensive vocabulary and well-spoken nature, which has earned me great recognition and appreciation. My skills have also led to receiving many 5-star reviews on prestigious platforms like Upwork and other freelancing networks. Over the years, I've had the opportunity to work in diverse sales-related roles across various verticals, including SaaS, Digital Marketing, Education Management, Real Estate, Finance, Recruitment, and more. This experience has allowed me to adapt quickly to meet the unique needs of my clients effectively. Being fluent in English, I've had the pleasure of communicating fluently, which has been a tremendous asset throughout my journey. I currently reside in Egypt between the beautiful Cairo and Hurghada, but my passion for exploring business opportunities has taken me to different parts of the world, including frequent travel to Europe. Throughout my career, I've honed my skills in telemarketing, appointment setting, and closing deals, making me a seasoned expert in driving sales growth. My strategic lead generation and compelling communication have consistently delivered positive outcomes for my clients. If you're looking to boost your team's revenue, I'd love to collaborate with you. With over 10 years of remote sales experience, I am well-equipped to generate a steady flow of appointments, registrations, and sales. You can review my outstanding work history for further verification, and I'm more than happy to provide references upon request. Let's connect and discuss how my skills and experience can contribute to the success of your team. 888
    Featured Skill Customer Success Managers
    Appointment Setting
    Sales
    Direct Sales
    Customer Service
    Copywriting
    Sales Leads
    Telemarketing
    Cold Calling
    Zoom Video Conferencing
    Real Estate Cold Calling
    Online Chat Support
    Customer Support
    Sales & Marketing
  • $15 hourly
    • 4.8/5
    • (18 jobs)
    Hi, I’m Ahtasham I help businesses stay organized, connect with their audience, and give great support. I work in email marketing, virtual assistance, CRM management, and customer support. 💬 Email Marketing and Automation 🔵 Write and send clear email campaigns and newsletters 🔵 Set up automations that save time 🔵 Experienced with HubSpot, Brevo, Mailchimp, and Klaviyo 📇 CRM Management 🔵 Keep leads organized and updated 🔵 Build follow-up systems and reminders 🔵 Worked with HubSpot, Keap, and Go High Level 🧑‍💻 Virtual Assistance 🔵 Manage calendars, tasks, and meetings 🔵 Do research and follow-ups 🔵 Support day-to-day business work 🎧 Customer Support 🔵 Answer messages and emails professionally 🔵 Solve client questions with care 🔵 Help keep customers happy and supported I’m reliable, quick to learn, and focused on helping your business run better. Let’s work together!
    Featured Skill Customer Success Managers
    CRM Software
    Automation
    A/B Testing
    CRM Automation
    Digital Marketing Management
    Customer Relationship Management
    Keap
    Mailchimp
    HubSpot
    Klaviyo
    Sendinblue
    Email Marketing Strategy
    Email Campaign Setup
    Marketing Automation
    Email Marketing
  • $50 hourly
    • 5.0/5
    • (26 jobs)
    Great marketing needs smart systems. I build AI-powered workflows that turn attention into action - streamlining your marketing so you can focus on what matters most - growing your business. AI Agents & Automation Most businesses only scratch the surface of AI - I help you go deeper. From smarter targeting to streamlined workflows, I help you turn AI into real-world impact. Here's what that looks like: • Marketing automation tailored to your business — from AI-powered ad targeting to social media automation. • Conversion optimization powered by AI — using AI to fine-tune every stage of your sales journey. • Streamlining your workflows — cutting down manual tasks and boosting efficiency so your team can focus on what matters • Insightful market intelligence — leveraging AI to analyze competitors and uncover opportunities before others do • Actionable marketing analytics - building clear dashboards that help you understand campaign performance and customer behavior at a glance Other Expertise: • Setup and maintenance of HubSpot, Marketo, Salesforce (SFD), ActiveCampaign • Migration from other automation platforms • Digital marketing strategy and lead lifecycle optimization • Lead scoring: evaluating lead potential to prioritize sales efforts • Advanced segmentation based on user behavior, demographics, and preferences • Customer journey mapping to optimize touchpoints and engagement • Multi-channel automation including social media automation and direct mail automation • Creating optimized landing pages that engage visitors and boost conversion rates • CRM customization tailored to your specific business needs • User training and ongoing support to help your team effectively use marketing automation tools • Designing and generating comprehensive reports and dashboards across Marketing, Sales, and Development • SMS marketing using platforms like WhatsApp, Twilio, and Clicksend for targeted campaigns that drive conversions • Lead Magnets: Creating enticing lead magnets that provide real value. API's and Webhooks API-based connections using REST and Webhooks to sync data across tools like CRMs, ESPs, payment platforms, and custom apps. What sets me apart from others? I dive deep into understanding your unique business challenges, customer pain points, and competitive landscape to tailor solutions that truly fit your goals. Instead of just focusing on technology, I strive to see the bigger picture - blending smart automation with strategic growth to drive real results, while also making sure the little details are just right so everything runs smoothly. I genuinely love the digital world - it’s constantly evolving, and I’m always excited to learn new tools, explore fresh strategies, and sharpen my skills. Every day brings a new opportunity to grow, and I’m committed to staying ahead so I can deliver the best, most effective solutions to my clients. Who I Work Best With I help businesses use data and AI in practical ways to grow faster and smarter. Whether you’re aiming to lead your market, improve customer experiences, or streamline operations, here’s who benefits most from working with me: Education, Training & Info Products: Streamline enrollment, improve communication, and enhance the learning experience for your audience to successfully launch and grow memberships, courses, and communities. SaaS Companies: Automate personalized lead nurturing and onboarding to keep customers engaged, reduce churn, and unlock upsell opportunities. Professional Services: Whether you’re an accountant, lawyer, doctor, or real estate agent, digital tools can transform how you attract, manage, and retain clients by boosting new bookings and strengthening existing relationships. Startups & Enterprises: Businesses seeking differentiation, market dominance, and innovative AI-driven growth strategies. Data-Driven Companies: Organizations looking for marketing leadership powered by insights, automation, and intelligent decision-making. Getting the Most Out of AI Tools Requires Knowing How To Talk To Them. Each model has its own strengths, limitations, and nuances — and I know how to adjust prompts and workflows to get the most accurate, useful results. Whether it's OpenAI, Anthropic, or Perplexity, I know how to work with them to support your business goals. What Do I Require From You? Open communication and collaboration. When we work together, it's not just a collaboration - it's a dynamic exchange of ideas and insights. We'll make decisions that can change the perception and trajectory of your business. What To Do Now? You've made it this far, contact me, and let's discuss how I could help with your project. Make.com Perplexity OpenAI integrations Anthropic Midjourney Relevance AI Airtable Digital Marketing Lead Nurturing Calendly DocuSign n8n Zapier ActiveCampaign Hubspot Google Analytics Conversion Optimization Salesforce Google Data Studio WinRar (joking 😄)
    Featured Skill Customer Success Managers
    AI Implementation
    AI Data Analytics
    AI Agent Development
    n8n
    Marketing Analytics
    Marketing Operations & Workflow
    CRM Automation
    Make.com
    Email Marketing Strategy
    Zapier
    Email Automation
    ActiveCampaign
    Marketing Strategy
    Email Marketing
    Marketing Automation
  • $45 hourly
    • 5.0/5
    • (33 jobs)
    Hello! I'm Ostap, and I'm your Email Marketing Expert! 5+ years in Marketing Automation. I will help your business reach new heights! If you hire me, you'll get: -Experience with over 70 different brands 📊 -Strict deadlines ⏰ -Proper communication 💌 -Increase revenue from your email marketing by up to 60% 📈 My priorities revolve around delivering two significant benefits to my clients: saving valuable time and generating substantial revenue. What can I do for you? -Account audit 📝 -Email strategy 🧾 -Design 🎨 -Copy 🖋️ -Marketing Automation ⚙️ -Email Deliverability 📮 I use: ✔️ ESPs: -Klaviyo (Certified Expert) -ActiveCampaign -Brevo -MailChimp -Hubspot -Infobip -Omnisend -Mailgun ✔️ SMS: -Klaviyo -SMSbump ✔️ Website builders: -Shopify -WordPress -Webflow -Magento -Custom websites Ready to boost your email marketing? Hit the green "Invite" button at the top, and let's get started! 🚀
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    Graphic Design
    Ecommerce
    Marketing Strategy
    Email Deliverability
    Email Marketing Strategy
    Art & Design
    ActiveCampaign
    Email Marketing
    Klaviyo
    Mailchimp
    Email Design
    Email Automation
    Email Copywriting
    Marketing Automation
    Email Campaign Setup
  • $90 hourly
    • 4.8/5
    • (336 jobs)
    Are you looking for a marketing expert who can not only drive traffic but convert that traffic into paying customers and build the CRM systems to nurture them long after? Hi, I’m Danish Wadhwa, a Fractional CMO, Performance Marketing Strategist, and HubSpot CRM Specialist with 10+ years of experience helping businesses build revenue-focused marketing engines that scale. I don’t just run ads or set up CRMs I build growth systems that combine paid traffic, funnel strategy, and automation to generate predictable results month over month. ✅ Services I Offer 🔹 Fractional CMO Services • Marketing strategy + channel planning • Funnel optimization, campaign planning • Team structure & performance roadmap • Ad budget allocation + KPI tracking 🔹 Performance Marketing • Google Ads (Search, Display, YouTube, Performance Max) • Meta Ads (Facebook + Instagram: lead gen, retargeting, cold traffic) • A/B testing, creative audits, ROAS scaling • Full funnel matching: ad to landing page to follow-up 🔹 CRM Strategy & Automation • HubSpot CRM setup, automation, and sales pipelines • GoHighLevel workflows, calendar, SMS/email flows • Lead scoring, lifecycle stage automation • Sales enablement & internal team notifications 🔹 Marketing Automation • Zapier & Make (Integromat) automation setup • Email sequences, onboarding flows, and client journey mapping • Drip campaigns, upsell flows, abandoned cart recovery • Integration with landing pages, ads, and CRMs 🔹 SEO + Search Engine Marketing • On-page SEO: keywords, schema, titles, technical fixes • Google Search Ads + Local Service Ads integration • Long-term content planning with short-term paid wins 🧰 Platforms I Work With • CRM: HubSpot, GoHighLevel, ActiveCampaign, Zoho • Ads: Google Ads, YouTube Ads, Meta Ads (FB/IG), LinkedIn Ads • Automation: Zapier, Integromat/Make, GTM, GA4 • Landing Pages: Unbounce, ClickFunnels, WordPress, Webflow • SEO Tools: Ahrefs, SEMrush, GSC, Screaming Frog 🎯 Who I Work With • SaaS & Tech Startups • Real Estate & Mortgage Brokers • Local Service Businesses & Coaches • B2B Agencies & Fractional Teams 🚀 Why Clients Choose Me ✅ 10+ Years of Full-Funnel Marketing Experience ✅ HubSpot & GoHighLevel Certified ✅ Track Record of Scaling ROAS & Reducing CPL ✅ Strategic Vision + Tactical Execution ✅ Clear Communication & Weekly Deliverables Whether you need help planning your next campaign, optimizing an underperforming funnel, or building a CRM-powered marketing machine I’m here to help. Let’s turn your marketing into a growth engine. 📩 Click “Invite to Job” and let’s build your system for predictable revenue.
    Featured Skill Customer Success Managers
    Email Campaign Setup
    Website Customization
    Automated Workflow
    Web Page
    CRM Automation
    Landing Page
    Web Development
    HubSpot
    Project Workflows
    Web Design
    Templates
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  • $15 hourly
    • 4.6/5
    • (34 jobs)
    🏆 8+ Years of Experience 🏆 Worked with Fortune 150+ Clients 🏆 Worked with B2B | B2C. 🏆 Senior Digital Marketing Expert & Website Developer 🏆 Terrific Job History with 1000+ Upwork Hours 🏆 Certified Marketer ✅ 100% Job Success Rate ✅ 5 Star Feedback Digital Marketing Specialist | SEO (On Page & Off Page + Technical SEO) | Local SEO | ORM | White-hat Link building | Paid Facebook Marketing | Google Ads | Canva. I have 8+ years of experience in Digital Marketing, SEO, SMO, ORM, SEM & Web Development. I am very passionate about my work. My most vital asset is the ability to work on website promotion and improve the online reputation of all online businesses. I have been working for all-size companies or even on eCommerce websites and helping them grow their business online with the help of SEO, SMO. I always keep myself up-to-date with fast-moving SEO updates, SEO landscape, technological and search engine trends, changing algorithms, and ranking factors. I am also a WordPress web developer specializing in creating and modifying all kinds of websites using the WordPress platform. WordPress services I offer Including Standard, Custom & E-Commerce websites. Core Skills and Expert In – ✔️ Website Analysis ✔️ Keywords Research (Local & Global) ✔️ Reputation Management (ORM) ✔️ On-Site SEO (Making Website SEO Friendly) ✔️ Off-Site SEO (All Link Building Stuffs) ✔️ Google Search Console/ Analytics ✔️ Content Writing ✔️ SMM/SMO (Traffic & Lead Conversion, Branding Stuffs) ✔️ Facebook, Instagram & Google Ads ✔️ Quality Link Building, Back Linking Generation (White hat SEO) ✔️ Local SEO, G Map Citation Optimization & Traffic Generation ✔️ Blogging, Forum Posting, Articles, Press Release, Blog Commenting, and all Social Media Optimization. You can utilize my services in areas like: -- Digital Marketing ✔️ Search Engine Optimization ✔️ Pay Per Click (Google Ads, Bing, Facebook, Linkedin, etc.) ✔️ Social Media Optimization ✔️ Search Engine Marketing ✔️ Content Marketing ✔️ Online Reputation Management ✔️ Conversion rate optimization Reputation Management - I'll help you in cleaning the first page of the search engine by pushing any negative listing to the second page. I can devote 40 hours/week to your job, and my daily time is versatile. I’m very vitalized to offer my alternatives for your job. I am a very hard-working person and always here to communicate with you. I do all the work according to the client's requirements and complete all the work within the client's given time. I am looking forward to a positive response from you. Thanks for your consideration. Regards, Shivani
    Featured Skill Customer Success Managers
    Conversion Rate Optimization
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    Search Engine Optimization
    SEO Strategy
    Technical SEO
    Google Analytics
    Yoast SEO
    SEO Backlinking
    SEO Keyword Research
    On-Page SEO
    Google Search Console
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  • $20 hourly
    • 5.0/5
    • (2 jobs)
    I’m a project manager specializing in email marketing. With 4+ years of experience helping brands grow through strategic, data-driven email programs, I focus on creating compelling campaigns and automated flows that not only engage subscribers but also drive real revenue. Here’s what I bring to the table: ✔️ Full Email Lifecycle Management: Oversee the entire email process—from strategy and planning to execution and optimization. ✔️ Campaigns & Flows: Build and refine email campaigns and automated flows tailored to each stage of the customer journey. ✔️ Content Planning: Create monthly content calendars aligned with brand goals and seasonal opportunities. ✔️ Performance Reporting: Deliver weekly and monthly reports to track KPIs, identify trends, and guide improvements. ✔️ Cross-Team Collaboration: Partner with design and copy teams to craft both on-brand and conversion-focused emails. ✔️ Segmentation & Personalization: Use data-driven strategies to target the right audience.
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    Airtable
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  • $60 hourly
    • 5.0/5
    • (6 jobs)
    How I can help - Help you with your marketing essentials using Inbound Marketing approach (listening to your customers and looking at the world from their point of view) -- Formulate your value proposition in a way that responds best to your audiences perceived needs -- Express it on your website and encourage your visitors to take actions --- Website review to locate some possible “quick wins” or inefficiencies that can be fixed --- Full website redesign plan, detailed instructions for designers, programmers, and copywriters included; “architectural supervision” of your team during implementation to make sure all is done correctly and works; answering questions --- Landing page or event page (re)design plan with detailed instructions on implementation --- find here more details and some examples of my work: "biz.sofie-chi.com/build-a-website/" -- Boost your email open rate and click rate - Help you start using (or use better) Google Analytics, your CRM or marketing / email tool reporting, measuring and observations of your website visitors behavior to measure and improve your marketing efforts impact. Inbound Marketing certified in 2024 (see below) - this is about 4th of my certifications, regularly updated; I’ve been working with Inbound Marketing for quite a while. How I can help you ---with HubSpot--- - Set up and help you get started with HubSpot - Configure your HubSpot, Keap, other CRM or marketing automation tool in a way that works best exactly for you and maximizes your team productivity - Help you select a marketing automation tool (or tools) that best fits your needs and choose an optimal plan - Integrate your various marketing automation tools - Set up automations for routine tasks to free your team’s resources for value generating activities I won’t leave your team in the dark! Once everything is set up, I’ll explain in detail how it works and how to use it, with detailed how-to guides, screenshots and videos if needed. I work with both commercial companies and non-profits. Have experience with: big enterprises, small startups, international corporations, growing companies, project management, development teams, event management. Contact me now! ---- Learn more about me here: "biz.sofie-chi.com"
    Featured Skill Customer Success Managers
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  • $23 hourly
    • 5.0/5
    • (44 jobs)
    Hi there! I am Manny, a Top Rated Plus Freelancer ready to step into your business. Email Marketing & Klaviyo expert ready to help you step up your Email Marketing game! Here're a few things I can help you with, - Software Setup ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎‎ - Copywriting - Flow SetUps‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎- Automation Setup - Content Calendar Management‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎‎‎‎- Account Management - Campaign Setup ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ - Email Templates - Tailored Reports ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ - Email Design‎ Drop me a line and let's see how we can work together, I'll be looking forward to it!
    Featured Skill Customer Success Managers
    Digital Marketing
    Ecommerce
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    Multiple Email Account Management
    Email Campaign Setup
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    Email Marketing Strategy
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    Email Copywriting
    Email Automation
    Audience Segmentation & Targeting
    Mailchimp
    Email Marketing
    Klaviyo
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How To Hire the Best Customer Success Managers

To cultivate long-term customers who are both satisfied with your product or service and also understand how to get the most value from it, a freelance customer success manager (CSM) can be a linchpin.

Customer success falls under the umbrella of customer service, and takes a proactive approach to outreach. A customer success manager is a mentor and relationship builder; their goal is to nurture happy and loyal customers. In contrast, a customer service professional is a reactive problem solver—an essential point of contact for incoming questions, resolving issues as effectively and efficiently as possible when they come up.

Learn more about the impact a freelance CSM can have on your business and how to find one who can help boost your customer relationships.

Writing a freelance customer success manager job post

Let’s explore how to post a job on Upwork in order to find the freelance customer success manager who meets your needs. First, create a job post that describes what you want to accomplish and why, and also sets expectations for your project.

If you aren’t sure about the details, don’t hesitate to turn to a professional—after all, that’s often why businesses turn to freelance experts in the first place.

Job post title

The goal of a job post title is to grab the attention of CSM professionals who can help you reach your goals. Highlight details such as relevant keywords, important deliverables, or other distinguishing pieces of information.

Job post title examples:

  • Customer success consultant to develop retention and loyalty programs
  • Freelance customer success manager for SaaS onboarding project
  • Customer success strategist to support market expansion—6-month project
  • CRM optimization expert for customer success project

Project description

In the job description for your project, clarity and detail can help potential freelance professionals better understand what you’re looking for and decide whether they might be a good fit. Explain the scope of work by including:

  • Overall objectives. What does success look like? For example, your project may aim to improve customer satisfaction scores or reduce churn.
  • Required deliverables. Specify any deliverables you expect to be developed as part of the project, such as a new onboarding program or a series of customer workshops.
  • Project specifications. Explain the project duration or timeline, critical milestones, essential skills or experience you’re looking for, as well as other requirements that will shape your project. 

Provide clear directions for proposals you receive, such as requests to answer screening questions or to link to portfolio examples that can help facilitate the selection process.

Common CSM responsibilities

A CSM is a proactive and customer-centric role. While project requirements will vary, there are a number of overarching responsibilities that can inform your search for a customer success professional. For example, a CSM should:

    • Be proactive. CSMs actively work with customers to create tailored success plans and provide solutions before challenges arise.
    • Build relationships. Becoming a strategic partner means understanding your customer’s business goals and how your product or service can contribute to their success—both in the moment and as their business continues to evolve.
  • Encourage growth. A CSM’s role isn’t just to understand how your product or service works. They should also look for opportunities to upsell or cross-sell to customers in a way that encourages them to expand their use to get even more value.
  • Serve as the voice of the customer. As a direct connection between the customer and the company, customer success professionals are important customer advocates. They should be able to collaborate with various internal teams and help represent the customer’s needs and interests.

CSM skills and qualifications

A freelance customer success manager contributes a blend of qualifications and skills to help your business effectively manage client relationships, customer satisfaction, and retention. These may include:

  • Effective communication skills. Being a good communicator means being able to tailor tactics to connect with each distinct group of customers or stakeholders.
  • Previous industry experience. Industry-specific knowledge can be a shortcut to understanding both customer needs and how your solution fits.
  • Active listening skills. Being a strategic partner for clients and advocating on their behalf require deep knowledge of a customer’s goals, challenges, and interests.
  • Technical proficiency. A degree of technical expertise can help a CSM get up-to-speed on both your product or service and the customer relationship management (CRM) tools you already have.
  • Data analysis. The ability to gather and interpret customer data can provide meaningful insights to inform business strategies and decisions.

What you should know before you hire a customer success manager

Staying on top of trends in the field of customer success can help you adjust your talent strategy and build a bench of talent with skills that can help your business stay resilient and competitive.

The role of a customer success manager

Customer success managers have a multifaceted role that combines interpersonal, technical, and strategic skills to keep customers satisfied while also growing your business. While achieving these objectives can take a wide range of activities, CSMs take a proactive approach to:

  • Get customers up and running. Customer success professionals provide hands-on assistance to onboard new users and support them through a successful implementation.
  • Be a strategic partner. By tapping into their own insights and experience, CSMs help customers become avid users of your product or service and maximize their return on investment (ROI).
  • Build a link between customers and the company. As someone hyper focused on customer experience, a customer success professional can provide valuable perspective to sales, marketing, product, and other internal teams.

Hiring demand for customer success managers

According to the TSIA (Technology & Services Industry Association), 76% of all tech companies have a dedicated customer success function—but other sectors are also learning to leverage their expertise. Customer success is rooted in customer frustration and the inevitable churn it can cause. By helping customers extract the value they expect from the tools they invest in, companies can use customer success programs to hold onto customers for the long term.

CSM intersects as much with customer support as with the sales organization. So it isn’t too surprising that McKinsey&Company described customer success as “the new growth engine,” citing the tremendous opportunity to increase revenue: “Existing customers account for between a third to half of total revenue growth, even at start-ups. Costs for revenue expansion from existing customers are also a fraction of those for acquiring new business.” 

Common projects for freelance customer success professionals

As independent contractors, freelance CSMs work autonomously on projects that can deliver a meaningful impact for their clients. Here are a few examples:

  • Customer onboarding. Engage a CSM to develop an onboarding program for new users of a particular product or service. This might include the creation of onboarding materials, hosting initial training sessions, or establishing feedback mechanisms to help measure impact after the onboarding process. 
  • Customer retention strategy. A CSM can analyze your current engagement and retention metrics, then use that information to develop a comprehensive retention strategy that’s tailored to a specific buyer persona. This might include a detailed retention plan, targeted communication templates, loyalty programs, personalized offers, or even a pilot project.
  • Customer feedback and resolution. With help from a CSM, you can establish a structured system to collect, analyze, and respond to customer feedback and overall sentiment. This project might include choosing and setting up feedback collection tools, automating a monthly report of data trends, or making recommendations for improvement.
  • CRM system. Bring in a CSM to audit and optimize your existing CRM system so you can more effectively track and manage customer interactions. This might include analyzing your current system, recommending alternate tools, implementing new features, or internal training on optimized processes.

Industries look for freelance customer success professionals

A customer success manager is a newer customer service role that’s particularly popular among technology and subscription-based companies. Customer success expertise is vital in industries that are moving away from one-time transactions toward more relationship-focused models that depend on customer satisfaction, usage, and loyalty.

Industries where CSM’s are most in demand include:

  • Technology and software. Companies that offer complex products use customer success management to help drive adoption and customer lifetime value (CLV). This can be a particularly effective approach for Software as a Service (SaaS), cloud services, and scalable enterprise solutions.
  • Education and e-learning. With the rise of online learning among consumer and business groups, companies such as education platforms and corporate training providers work with customer success professionals to help their users navigate platforms, maximize learning outcomes, and create engagement within online communities.
  • Real estate. For companies that provide services such as property management software and real estate investment platforms, customer success is key to helping users understand how to use the tools effectively.
  • Financial services. Financial products from banks, insurance companies, investment firms and fintech companies can be intricate and highly personalized. Customer success can play a critical role in educating customers on product benefits and ensuring compliance with relevant regulations.

The average cost of hiring a freelance customer success manager

Rates for freelance customer success managers can vary depending on a number of factors including their location, years of experience, level of expertise, a project’s scope of work, and the project timeline. 

Here’s a look at typical hourly rates:

  • Entry-level: $6-10
  • Intermediate: $7-15
  • Expert: $13-25

Find your ideal customer success manager now

Customer success is an important part of a company’s growth strategy. Understanding what a freelance CSM can contribute can help you identify the types of projects that will have the greatest impact on your company.

Whether you’re starting a new customer success program or are committed to improving retention rates, the world-class professionals on Upwork can ensure you get high-quality, personalized work. Grow your business with a top-rated customer success manager today.

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