Hire the Best Customer Insights Analysts

Looking to make better business decisions based on real customer feedback? I help companies design clear, impactful surveys and turn the results into actionable insights that drive change. With 8 years of experience across retail, contact centers, manufacturing, and healthcare, I specialize in: Clean, bias-free survey design (NPS, CSAT, VoC, UX, employee feedback). Survey platforms like Qualtrics, Medallia, and SurveyMonkey. Data analysis and insights reporting using Excel. Translating feedback into strategy. I’ve built enterprise-level Voice of the Customer programs from the ground up—including one that became the go-to source of truth for every department’s roadmap and planning. Whether you’re starting a survey from scratch or drowning in messy results, I’ll help you find clarity fast. Let’s turn your data into decisions.

✦ Automate Workflows ✦ Simplify Reporting ✦Data Analysis ✦ Visualize Business Data Do you spend hours every week fixing spreadsheets, cleaning data, or preparing reports? I help businesses save 10–20+ hours per week by automating workflows, building interactive dashboards, and turning messy data into clear insights. With 8+ years of experience in Excel, Google Sheets, Apps Script, and BI tools, I create custom automation systems, real-time dashboards, and data models that streamline decision-making across sales, finance, e-commerce, SaaS, real estate, and more. 🚀 What I Can Do for You 🟢 Spreadsheet Automation (Excel + Google Sheets) + Automate workflows using Excel VBA & Google Apps Script + Build custom functions, email alerts, and API integrations + Fix, optimize & protect formulas for smooth performance 📊 Custom Dashboards & Reporting + Interactive dashboards in Excel, Google Sheets, Power BI & Looker Studio + Real-time reporting connected to GA4, Shopify, Ads, or CRMs + KPI tracking, drill-down reports, multi-year & multi-currency support 🔎 Data Analysis & Business Intelligence + Clean, process, and analyze data with Excel, SQL & Python (Pandas) + Develop financial models & forecasting templates + Build automation workflows with Make.com, Zapier, AppSheet, n8n 🔗 Workflow & Systems Integration + Connect Google Sheets with Forms, Gmail, Calendar, Drive + Automate pipelines across multiple platforms + End-to-end systems for sales tracking, MIS, financial analysis 💡 Why Clients Choose Me ✔️ Proven Experience – 50+ dashboards, 30+ automations delivered (this platform and others platform) ✔️ Business-Focused – I design solutions that save time & reduce errors ✔️ Post-Delivery Support – 30 days free tweaks included ✔️ Certified Expertise – PGD in Data Science & Business Analytics | MBA in Finance 🤝 Let’s Work Together Need Excel/Google Sheets automation, dashboard reporting, or workflow optimization? 👉 Invite me to your job post, and I’ll design a solution tailored to your business. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 🔑 Keywords: Microsoft Excel, Excel VBA, Excel Macros, Excel Automation, Excel Dashboard, Excel Formulas, Google Sheets, Google Sheets Automation, Google Sheets Dashboard, Google Apps Script, Spreadsheet Automation, Data Analysis, Data Cleaning, Data Visualization, Dashboard Design, Power Query, Power BI, Looker Studio, Google Data Studio, Google Analytics, Financial Modeling, Business Analytics, Workflow Automation, API Integration, AppSheet, Make.com, Zapier, n8n, SQL, Python (Pandas).

𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿 | 𝗣𝗶𝘁𝗰𝗵 𝗗𝗲𝗰𝗸 𝗘𝘅𝗽𝗲𝗿𝘁 | 𝗣𝗼𝘄𝗲𝗿𝗣𝗼𝗶𝗻𝘁, 𝗚𝗼𝗼𝗴𝗹𝗲 𝗦𝗹𝗶𝗱𝗲𝘀 & 𝗖𝗮𝗻𝘃𝗮 | 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀, 𝗦𝗮𝗹𝗲𝘀 & 𝗜𝗻𝘃𝗲𝘀𝘁𝗼𝗿 𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀 | 𝟮𝟰-𝗛𝗼𝘂𝗿 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆. Are you looking for PowerPoint Presentation Designer, Investor Pitch Deck Expert And Canva Designer? I cover all your needs... I will design a professional PowerPoint presentation design within 24 hours that will impress your audience and elevate your brand. My name is Augustine Thomas, PowerPoint Presentation Designer - I will design a professional PowerPoint presentation in 24 hours that will impress your audience and elevate your brand. Whether it’s a Pitch Deck, Business Presentation, Sales Presentation, Marketing Presentation, Fundraising Presentation, Financial Presentation, Demo Presentation, Training Presentation, or Education Presentation - Let get started now!!! 𝗔𝘀 𝗮 𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿, 𝗣𝗶𝘁𝗰𝗵 𝗗𝗲𝗰𝗸 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿, 𝗣𝗼𝘄𝗲𝗿𝗣𝗼𝗶𝗻𝘁 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿, 𝗚𝗼𝗼𝗴𝗹𝗲 𝗦𝗹𝗶𝗱𝗲𝘀 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿, 𝗮𝗻𝗱 𝗖𝗮𝗻𝘃𝗮 𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿, 𝗜 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 𝗰𝗿𝗲𝗮𝘁𝗲 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗳𝗿𝗼𝗺: ✅ Investor Pitch Deck, Startup Pitch Deck, Pitch Deck for Investors, Fundraising Pitch Deck, Investor Ready Presentation ✅ Business Presentation Design, Corporate Presentation Design, B2B Presentation ✅ Design, Company Profile Presentation, Business Proposal Presentation ✅ Sales Presentation Design, Marketing Presentation Design, Product Presentation Slides, Sponsorship Deck Design ✅ Executive Presentation Design, Board Meeting Presentation, Webinar Presentation Slides ✅ SaaS Pitch Deck, Tech Startup Presentation, Fintech Pitch Deck, Real Estate Presentation Design, Healthcare Presentation Design, E-commerce Pitch Deck, Consulting Presentation, Agency Presentation Design, Crypto Pitch Deck, AI Startup Pitch Deck 𝗜 𝗮𝗹𝘀𝗼 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲 𝗶𝗻: 〽️ Presentation Redesign, PowerPoint Redesign, Presentation Makeover, Slide Deck Cleanup, Existing Pitch Deck Redesign 〽️ Slide Deck Design, Presentation Slide, PPTX Design, PowerPoint Template Design, Presentation Template Designer 〽️ Visual Presentation Design, Clean Presentation Design, Modern Slide Design, Minimalist Slides, Professional Branding Presentation 〽️ Slide Animation PowerPoint, Slide Transition, Animation Design, Layout Design, Slide Formatting Expert, Presentation Polishing, Rebranding Presentation Slides 𝗦𝗼 𝘆𝗼𝘂 𝗴𝗲𝘁: ✔ High Converting Pitch Deck ✔ Investor Winning Presentation ✔ Fundraising Ready Slides ✔ Persuasive Presentation Design ✔ Conversion Focused Slides ✔ Impactful Presentation 𝗧𝗼𝗼𝗹𝘀 𝗜 𝘂𝘀𝗲 (𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝘆𝗼𝘂𝗿 𝗽𝗿𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲) 🛠️ Microsoft PowerPoint 🛠️ Google Slides 🛠️ Canva 🛠️ Keynote 🛠️ Presentation Software 🛠️ Microsoft Office ⭐𝗪𝗵𝗮𝘁 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝘀𝗮𝘆 ⭐ ⭐⭐⭐⭐⭐“𝑯𝒆 𝒕𝒓𝒂𝒏𝒔𝒇𝒐𝒓𝒎𝒆𝒅 𝒐𝒖𝒓 𝒎𝒆𝒔𝒔𝒚 𝒔𝒍𝒊𝒅𝒆𝒔 𝒊𝒏𝒕𝒐 𝒂 𝒄𝒍𝒆𝒂𝒏, 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍, 𝒂𝒏𝒅 𝒑𝒆𝒓𝒔𝒖𝒂𝒔𝒊𝒗𝒆 𝒑𝒓𝒆𝒔𝒆𝒏𝒕𝒂𝒕𝒊𝒐𝒏.” 𝗪𝗵𝗲𝘁𝗵𝗲𝗿 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘁𝗼: - Design Investor Pitch Deck for Startup Funding - Create Professional PowerPoint Presentation for Business - Redesign Existing Pitch Deck for Investors - Build Modern Google Slides Presentation - Design Sales Presentation that Converts - Create Company Profile Presentation PowerPoint - Startup Storytelling Pitch Deck Design - Canva Presentation for Marketing Campaign - Business Presentation Design for B2B Clients 👉 𝗦𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗻𝗼𝘄 — 𝗹𝗲𝘁’𝘀 𝘁𝘂𝗿𝗻 𝘆𝗼𝘂𝗿 𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝘁𝗼 𝗮 𝗽𝗼𝘄𝗲𝗿𝗳𝘂𝗹 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗼𝗼𝗹. Presentation Designer, Pitch Deck Designer, PowerPoint Designer, Google Slides Designer, Canva Presentation Designer, Business Presentation Design, Investor Pitch Deck, Startup Pitch Deck, Sales Presentation Design, B2B Presentation Design, Professional Presentation Design, Corporate Presentation Design, Slide Deck Design, Presentation Redesign, Pitch Deck for Investors, Fundraising Pitch Deck, Investor Ready Presentation, Business Proposal Presentation, Company Profile Presentation, Executive Presentation Design, Webinar Presentation Slides, Training Presentation Design, Marketing Presentation Design, Product Presentation Slides, Sponsorship Deck Design, SaaS Pitch Deck, Tech Startup Presentation, Fintech Pitch Deck, Real Estate Presentation Design, Healthcare Presentation Design, E-commerce Pitch Deck, Consulting Presentation, Agency Presentation Design, Financial Presentation Slides, Crypto Pitch Deck, AI Startup Pitch Deck, High Converting Pitch Deck, Investor Winning Presentation, Fundraising Ready Slides, Visually Engaging Presentation, Modern Slide Design, Clean Presentation Design, Minimalist Slides, Professional Branding Presentation, Data Storytelling Slides, Persuasive Presentation Design, PowerPoint Expert, Google Slides Expert, Canva Expert.

SaaS founders, B2B teams, and DTC brands hire me when they need research that actually drives decisions, not reports that sit in folders. You don't have a data problem. You have a so-what problem. Most businesses collect information but struggle to act on it. Every deliverable I produce answers one question: what should you do next and why? I've helped founders avoid building products the market didn't want. Helped brands uncover pricing gaps their competitors left open. Helped B2B teams understand exactly why their ideal customers weren't converting. If that sounds like what you need, keep reading. 📌 Competitive Intelligence & Benchmarking Detailed competitor profiles, pricing comparisons, positioning maps, and SWOT analyses so you know exactly where the gaps are and how to exploit them. 📌 Market Research & Industry Analysis Market sizing, growth trends, demand signals, and buyer behavior research so you understand the landscape before you invest in it. 📌 Consumer Insights & Customer Research Beyond demographics. I research how your target customers think, what drives their decisions, and what current solutions are failing to give them. 📌 Product Validation & Market Gap Analysis Validate ideas before you build. I surface demand signals, unmet needs, and untapped segments to reduce launch risk with structured data. 📌 Go-to-Market Research Entry strategy, audience targeting, and competitive positioning research so your launch lands in the right market at the right time. My process: Define objective. Source verified data. Analyze competitive and consumer signals. Extract insights. Deliver recommendations you can act on immediately. Tools I use: SimilarWeb, SEMrush, Ahrefs, Crunchbase, Statista, Google Scholar, Meta Ad Library, industry reports, and structured qualitative research methods. What you receive: ✅ Structured reports in PDF, Excel, Google Sheets, or Google Slides ✅ Competitor comparison frameworks ready to present internally ✅ SWOT and positioning analysis ✅ Verified data with cited sources ✅ Clear recommendations, not data dumps Certifications: Certified Market Research Analyst (CMRA) | Certified Research Analyst (CRA) | Certified Analytics Professional, INFORMS (CAP) | Market Research & Consumer Behaviour, IE Business School | Google Data Analytics | Competitive Intelligence, SCIP If you need market research, competitive intelligence, product validation, or consumer insights that help you move faster and make smarter decisions, send me a message and let's scope it out. Market Research, Competitive Analysis, Competitor Benchmarking, Consumer Research, Consumer Behavior, Business Intelligence, Industry Research, Market Sizing, Market Segmentation Research, Qualitative Research, Buyer Persona, Trend Analysis, B2B Marketing, Go-to-Market Strategy, SaaS Market Research, Data Analysis, Product Research, Target Market Research, Research Methods, Research Documentation

I am a Market Research & Business Insights Consultant with a Master’s Degree in Development Communication and over four years of experience in market research, stakeholder engagement, and business consulting. I specialize in consumer behavior analysis, brand health studies, market expansion research, and B2B partnership evaluations, helping businesses make data-driven decisions. My experience includes conducting customer satisfaction studies, enterprise benchmarking, and digital banking research to uncover consumer insights, financial behaviors, and industry trends. I have also worked on cybersecurity and broadband monitoring research, providing strategic recommendations for businesses navigating the tech landscape. Beyond research, I have hands-on experience in business collaborations, acquisitions, and channel partnerships, helping companies identify the right partners for expansion and strategic alliances. I have led market studies for acquisitions and B2B partnerships, engaged with key decision-makers, and provided in-depth reports and insights that guide business growth. I am also experienced in representing businesses at industry events, engaging with top executives, and leading strategic discussions. Whether it’s attending stakeholder meetings, building relationships with C-level executives, or developing structured reports and business strategies, I bring a high level of professionalism and insight-driven decision-making to every project. With a strong background in project leadership, stakeholder engagement, and strategic consulting, I am ready to take on roles that require not just research expertise but also execution, collaboration, and high-level business strategy development. Whether you need a market researcher, a business insights consultant, or someone who can lead and execute projects end-to-end, I can help deliver results that drive success. Let’s discuss how I can contribute to your next project!

Most businesses lose time and money building products, entering markets, or making decisions without real data behind them. I help startups, founders, agencies, and growing businesses eliminate that guesswork. I deliver market research, competitor intelligence, consumer insights, and industry analysis that turns information into decisions your team can act on immediately. If you need to understand your market before you move, I help you move with confidence. What I deliver for clients: Market Research and Industry Analysis I research your target market from the ground up, covering market size, demand trends, growth opportunities, and key industry dynamics so you know exactly what you are entering. Competitor Research and Benchmarking I analyze your direct and indirect competitors across pricing, positioning, strengths, weaknesses, and market gaps. You will know where they are vulnerable and where you have an advantage. Consumer Behavior and Audience Research I study what your target customers actually want, how they make purchasing decisions, what drives loyalty, and what causes them to leave. This feeds directly into better products and stronger marketing. Survey Design and Data Collection I design and manage surveys that capture real customer opinion and market feedback. Every survey is built to deliver clean, usable data, not just responses. SWOT Analysis and Business Intelligence I combine competitor data, customer insights, and industry trends into clear strategic intelligence reports that support planning, pitching, and growth decisions. Trend Analysis and Opportunity Identification I identify emerging shifts in your industry before they become obvious, giving your business an early-mover advantage. Research Reports and Actionable Insights Every deliverable I produce is structured for real use. Not raw data dumps. Not generic summaries. Reports your team can read, understand, and act on the same day. Who I work with: Startups validating a business idea or market opportunity before investing Founders preparing for product launches or investor conversations Agencies supporting clients with market positioning and competitive strategy Growing businesses entering new markets or launching new products I have supported research projects across technology, ecommerce, SaaS, healthcare, hospitality, and consumer goods sectors. What clients say about my work: "Outstanding research quality. The insights helped us refine our market positioning and identify opportunities we initially missed." "Professional, organized, and detail-oriented. The competitor analysis delivered actionable recommendations we could implement immediately." "Strong communication and high-quality business intelligence. The final report exceeded expectations." If you are making a business decision that depends on understanding your market, your competitors, or your customers, send me a message. Tell me what you need and I will tell you exactly how I can help.