Hire the Best Customer Experience Specialists

With over 8 years of experience in customer service and executive admin support, and more than 2 years as a virtual dating assistant, I bring a rare combination of structure, strategy, and emotional intelligence to every client relationship. Whether you're managing a business or navigating the modern dating world, I help you stay organized, confident, and ahead of the game. 💼 As an Executive Assistant: I’ve worked with professionals across industries, managing day-to-day operations, inboxes, calendars, travel plans, research, and client communications. I’m proactive, highly organized, and skilled at using a wide range of tools to streamline workflows and reduce stress. 💘 As a Dating Assistant: In today’s fast-paced and swipe-heavy dating culture, I support clients on apps like Tinder, Bumble, Hinge, Muslima and Seeling. Optimizing profiles, selecting photos, writing clever prompts, swiping based on preferences, handling messages, and even doing Instagram outreach to build genuine connections. I understand how to maintain voice and tone while creating engaging, real conversations that lead to better matches. 🔧 Tools I’ve Worked With: Communication & Scheduling: Gmail, Outlook, Slack, WhatsApp, Telegram, Skype, Cisco Jabber, Google Calendar Project & Task Management: Trello, Asana, Monday.com, Zendesk Creative Tools: Canva, Mailchimp Customer Support Systems: Avaya One-X, Univerge Blue Connect, ServiceNow, Medallia, WebPT File & Data Management: Google Drive, Docs, Sheets Video Calls: Zoom, Google Meet, WebEx Podcast Tools: Libsyn Whether you need help keeping your life on track, building romantic connections, or both. I'm here to make things smoother, smarter, and more intentional. 📩 Let’s connect and see how I can support your goals, both personal and professional.

Hello 🙌 With 3+ years of experience in customer support for E-commerce and Dropshipping brands, I help businesses not only answer tickets, but build loyalty, protect profits, and streamline operations. I specialize in email and live chat support, refunds & disputes, order management, and policy-aligned resolutions. My focus is turning frustrated customers into loyal ones while safeguarding your business. 🔹 What I Bring: ✅ Retention-focused, empathetic communication ✅ Strict policy alignment to minimize losses ✅ Workflow optimization & automation suggestions ✅ Strong experience with Shopify, Gorgias, Zendesk, PayPal, Meta, and more I take full ownership of the customer experience and work proactively to reduce workload and improve efficiency. Available for full-time, part-time, or project-based roles. Let’s build a smoother, stronger customer experience together 🚀

🚨 FREE Zoho CRM & Zoho One SYSTEM AUDIT (Limited Spots This Week) 🚨 "Fixed our entire Zoho CRM when nothing else worked." "Finally gave us a system that actually runs without breaking." If your Zoho setup feels messy… workflows aren’t triggering… reports don’t make sense… or your team is still relying on spreadsheets… You don’t have a Zoho problem, you have a system problem. And that’s exactly what I fix. ⚙️ I Turn Zoho Into a Scalable Growth Engine. I don’t just “set up Zoho.” I design automation-first systems that: ✔ Capture and organize your data properly ✔ Automate your sales, operations, and follow-ups ✔ Eliminate manual work and human error ✔ Give you full visibility across your business ✔ Scale with you as you grow Most clients come to me after: ❌ Broken workflows ❌ Duplicate records everywhere ❌ Poor CRM structure ❌ Automations not triggering ❌ Systems built without long-term scalability I rebuild Zoho the right way, clean, structured, and reliable. 🔥 What I Can Build Inside Zoho ✅ Zoho One Full Implementation & System Architecture ✅ Zoho CRM Setup, Customization & Automation ✅ Zoho Creator Custom Apps & Portal Systems ✅ Client & Supplier Portals (Role-Based Access) ✅ Workflow Automation, Blueprints & Deluge Scripting ✅ Sales Pipeline & Lifecycle Automation ✅ Lead Management & Conversion Systems ✅ Email & SMS Automation (Follow-ups, Alerts, Campaigns) ✅ Zoho Analytics Dashboards & Reporting ✅ Zoho Books Integration (Invoices, Payments, Tracking) ✅ Zoho Flow, Zapier & API Integrations ✅ Data Migration, Cleanup & CRM Optimization ✅ System Audits & Performance Fixes 🧠 How I Work (This Is Why Clients Stay) I don’t guess, I diagnose. When I step into your Zoho system, I: ✔ Identify where leads/data are leaking ✔ Fix broken automation logic ✔ Redesign your CRM structure for clarity ✔ Build systems that are simple, scalable, and error-proof ✔ Document everything so your team can actually use it This isn’t just “freelancing.” I act as your Zoho system architect. 🏆 Why Clients Choose Me ✅ Zoho CRM & Zoho Creator Specialist ✅ Deep Zoho One ecosystem expertise ✅ Strong business + system thinking (not just tech) ✅ Proven track record fixing broken Zoho setups ✅ Clean, scalable, automation-first builds ✅ Clear documentation + training included ✅ Available for long-term system ownership 🚀 Let’s Fix Your Zoho System If you're not sure what’s broken… 📩 Message me “SYSTEM AUDIT” I’ll review your Zoho setup and show you: - What’s not working - What’s missing - What needs to be fixed first. No guesswork. Just clarity. Or click INVITE TO JOB and let’s build you a system that actually works. #Zoho #ZohoCRM #ZohoOne #ZohoCreator #ZohoConsultant #ZohoExpert #ZohoAutomation #ZohoImplementation #ZohoCRMSetup #ZohoCRMCustomization #ZohoCRMIntegration #ZohoCRMWorkflow #ZohoCRMDeveloper #ZohoCRMExpert #ZohoCRMAutomation #ZohoBlueprint #ZohoDeluge #ZohoFlow #ZohoAnalytics #ZohoBooks #ZohoDesk #ZohoSalesIQ #ZohoCampaigns #ZohoMarketingAutomation #ZohoForms #ZohoInventory #ZohoProjects #ZohoSign #ZohoSubscriptions #ZohoCommerce #CRM #CRMAutomation #CRMConsultant #CRMExpert #SalesAutomation #LeadManagement #BusinessAutomation #WorkflowAutomation #SystemAutomation #APIIntegration #Zapier #Make #ZohoCRM #ZohoOne #ZohoCreator #ZohoExpert #ZohoConsultant #ZohoCRMExpert #ZohoDeveloper #ZohoAutomation #ZohoImplementation #ZohoCRMSetup #ZohoCRMAutomation #ZohoCustomization #ZohoCRMIntegration #ZohoWorkflowAutomation #ZohoBlueprint #ZohoDeluge #ZohoFlow #ZohoAnalytics #ZohoBooks #ZohoDesk #ZohoSalesIQ #ZohoCampaigns #ZohoMarketingAutomation #ZohoForms #ZohoInventory #ZohoProjects #ZohoSign #ZohoSubscriptions #ZohoCommerce #CRMSetup #CRMAutomation #CRMConsultant #CRMExpert #CRMImplementation #CRMIntegration #SalesAutomation #LeadManagement #LeadAutomation #BusinessAutomation #WorkflowAutomation #ProcessAutomation #SystemAutomation #AutomationExpert #APIIntegration #ZapierIntegration #MakeIntegration #DataMigration #CRMOptimization #BusinessSystems #AutomationSystems #ZohoCRMSpecialist #ZohoCRMConsultant #ZohoCRMDeveloper #ZohoCRMImplementation #ZohoCRMIntegration #ZohoCRMCustomization #ZohoCRMWorkflow #ZohoCRMBlueprint #ZohoCRMDeluge #ZohoCRMSetupService #ZohoCRMOptimization #ZohoCRMStrategy #ZohoCRMSystem #ZohoCRMPlatform #ZohoCRMTools #ZohoAutomationExpert #ZohoAutomationConsultant #ZohoAutomationFreelancer #ZohoAutomationServices #ZohoBusinessAutomation #ZohoSystemSetup #ZohoSystemOptimization #ZohoSystemIntegration #ZohoProcessAutomation #ZohoWorkflowSetup #ZohoWorkflowDesign #ZohoWorkflowExpert #ZohoFlowAutomation #ZohoAPIIntegration #ZohoThirdPartyIntegration #ZohoDataMigration #ZohoDataCleanup #ZohoDataManagement #ZohoReporting #ZohoDashboard #ZohoAnalyticsExpert #ZohoBooksIntegration #ZohoFinanceAutomation #ZohoInvoiceAutomation #ZohoSubscriptionManagement #ZohoClientPortal #ZohoVendorPortal #ZohoCustomApp #ZohoCreatorDeveloper #ZohoCreatorExpert #ZohoCreatorApp #ZohoCreatorPortal #ZohoLowCode #ZohoBusiness

The primary risk when scaling an outsourced operation is not capacity. It is the management of an unguided team. I am Haroon, President of NCRi, a Canada-headquartered global operations firm with an infrastructure of 1,800+ professionals.I have delivered operations for global clients across various industries. Prior to engineering NCRi's global footprint, I served as Chief Operating Officer (COO) for Standard Chartered Bank across the Middle East and Africa, orchestrating massive operational scale across highly demanding, hyper-regulated financial environments. 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗛𝗮𝗿𝗼𝗼𝗻? - Market Expansion & Revenue Growth: Deployed strategic frameworks across 7 countries, including uncovering new customer segments for UBL Dubai added $25M+ in annual revenue. - Global Operations Centralization: Eliminated service level breakdowns and customer complaints by centralising operations resulting in savings amounting to $4-$5 million . - Flexible Team Delivery: Turnkey operational setups that adapt easily to your business needs, from single dedicated specialists to fully managed, multi-channel international teams. 𝗢𝗨𝗥 𝗠𝗔𝗡𝗔𝗚𝗘𝗗 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦 𝗣𝗜𝗟𝗟𝗔𝗥𝗦: 1. Inside Sales Support & GTM Engineering From multi-channel strategy and advanced data engineering (utilizing Clay, Apollo, and Sales Navigator) to dedicated dialer deployment, B2B lead generation, and live appointment setting, I understand your requirements and needs, whether it is helping businesses enter new markets with confidence or supporting existing businesses looking to scale. 2. Omnichannel Customer Experience (CX) & Managed QA Infrastructure: I engineer the entire customer lifecycle and guarantee quality, designing corporate SOPs, configure ticketing systems (Zendesk, Salesforce), and managing 24/7 omni-channel support via voice, chat, and email. To protect your brand, NCR’s built-in QA layer continuously audits interactions and runs performance scorecards to maximize your CSAT. 3. Talent Acquisition I manage complete international candidate pipelines for complex, fast-moving organizational structures. From crafting clear technical profiles and sourcing elite international talent to multi-stage psychometric evaluations, NCR accelerates your capacity to scale headcount without sacrificing quality. 4. Financial Consulting WIth over two decades of experience as a financial consultant.I was able to manage assets and develop a wealth management division for a private bank with full product offering. I am comfortable dealing with complex corporate financial modeling, business financial planning, P&L analysis for better financial insights. 𝗧𝗛𝗘 𝗡𝗖𝗥𝗜 𝗖𝗢𝗥𝗣𝗢𝗥𝗔𝗧𝗘 𝗠𝗘𝗧𝗥𝗜𝗖 𝗦𝗧𝗔𝗡𝗗𝗔𝗥𝗗: - ISO Certified Quality & GDPR Compliant Security Data Infrastructure - Dual-Language Operating Capability (Native English & French Call Center Functions) - Complete Management Redundancy (Team Leads, dedicated QA, and Account Managers built into every engagement) We work best with growth-stage and mid-market companies that need reliable, ongoing outsourced operations, not one-off tasks. Minimum engagements start at $1,000, with most clients on monthly retainers. If you're ready to stop patching problems and start running a proper operation, send me a message and let's schedule a call.

Results-driven Executive Assistant, Lead Manager, and Operations Professional with over 15 years of experience in customer service, sales, team leadership, operations management, and virtual assistance. Proven track record in lead generation, appointment setting, customer retention, CRM management, and administrative support across BPO, fitness, and home service industries. Experienced in managing client relationships, coordinating daily operations, supporting executive leadership, recruitment, and training teams to achieve performance goals. Advanced and highly proficient in both verbal and written English communication, with the ability to communicate professionally and confidently with CEOs, clients, customers, and team members through calls, emails, chat, and business correspondence. Skilled in using CRM and productivity tools such as GoHighLevel, Jobber, and FitPro Tracker, with a strong ability to adapt quickly to new systems and processes. Highlights of my experience include nearly seven years with Gym Reinforcements as a Senior Program Coordinator and Sales Training & Development Coach, where I proudly managed multiple gym accounts across the United States. My responsibilities included trial conversions, membership sales, customer retention, past-due account management, appointment setting, calendar management for the CEO, lead follow-ups, and closing sales opportunities. I also played a key role in recruitment, onboarding, and training of new agents while helping generate over $25K+ in recurring revenue for the company. I worked remotely as a Virtual Assistant for Winducks, a Canadian home service company, where I handled customer support, scheduling, email management, and social media communication. My primary responsibility was converting customer inquiries into quotes and booked appointments by coordinating efficiently between clients and technicians. This role further strengthened my ability to manage daily operations independently with accuracy, professionalism, and efficiency in a remote work environment. Recognized for being reliable, organized, proactive, and capable of working independently in fast-paced remote environments while consistently delivering high-quality results. TECHNICAL SKILLS & TOOLS: Google Workspace (Docs, Sheets, Gmail, Drive) Microsoft Office Suite (Word, Excel, PowerPoint) Go High Level Fit Pro Tracker Jobber Canva & Markup Tools Airtable Slack & WhatsApp Google Voice, MagicApp, Quo (formerly OpenPhone) Social Media Management Facebook & Instagram Meta Ads Yelp & Google Reviews Management Familiar with ChatGPT and eager to expand knowledge of AI tools ESSENTIAL SKILLS: Good communication skills; proficient in written and spoken English. Computer literate. Gets along well with people and coworkers. Always punctual and available to work at any time of the day.

As a bilingual professional with a background in Social Anthropology and International Relations, I offer a versatile skill set tailored for the Edtech and NGO sectors. I bring a proven track record in remote operations, having managed 70+ partnerships and complex technical workflows using HubSpot, Jira, Asana, and Notion. My experience at CanopyLAB involved creating high-impact e-learning content on SDGs and AI while managing LMS/LXP platforms. Whether you need a "natural researcher" for content creation, a technical hand for administrative support, or an expert in stakeholder management, I provide organized and mission-driven solutions to help your organization scale.