Hire the best Social Customer Service specialists

Check out Social Customer Service specialists with the skills you need for your next job.
Clients rate Social Customer Service specialists
Rating is 4.7 out of 5.
4.7/5
based on 612 client reviews
  • $35 hourly
    Are you ready to elevate your sales to unprecedented heights through the power of effective digital marketing? You're in the right place. With over a decade of expertise in web marketing, I am your strategic partner for crafting impactful Facebook Ads and Google Ads campaigns. Additionally, I specialize in implementing Paid Social strategies that consistently deliver outstanding results. Your success is my utmost priority. I bring the knowledge required to create profitable marketing campaigns, optimize your conversions (both leads and sales), and significantly enhance your overall business outcomes. Collaborating with me offers you: High-Performing Campaigns: Leveraging my profound understanding of digital marketing, I will assist you in developing Facebook Ads and Google Ads campaigns that not only captivate your audience but also drive tangible sales. Tangible Results: My proven strategies have propelled numerous clients toward their marketing goals. I am dedicated to achieving tangible results that translate into increased sales for your business. Effective Budget Management: I recognize the significance of maximizing your return on investment. With my budget optimization skills, every penny spent contributes to increasing your profitability. Precise Tracking and Analysis: Utilizing tools like Google Analytics 4 (GA4) and other analytical instruments, I closely monitor your campaign's performance, making necessary adjustments to maximize results. Versatile Expertise: Beyond digital marketing, I am well-versed in various social media platforms, including Snapchat Ads, Linkedin Ads, Reddit Ads, Twitter Ads, TikTok Ads, and more. A Note on Additional Services: In addition to digital marketing, I offer high-quality virtual assistance, reliable customer support, and accurate translation services. My telemarketing skills can also contribute to driving your operations. I am the ideal partner to propel your business towards new heights of success by boosting your sales. Feel free to contact me now to discuss your project and commence our journey towards generating remarkable results together.
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    Digital Marketing Strategy
    Marketing Strategy
    Google Ad Manager
    PPC Campaign Setup & Management
    Search Engine Marketing
    Call Center Management
    French
    Google Shopping
    Telemarketing
    Social Media Marketing
    Google Analytics
    Google Ads
    Lead Generation
    Facebook Advertising
  • $15 hourly
    Hello everyone. My name's Micha. I am from Philippines and a community manager with more than 3 years of experience. In those years I've spent time on NFT, Play to Earn and Web3 projects focusing on: * Building and growing a community. * Building community strategies and guidelines to improve the customer relationship. * Building marketing strategies for growth and collaboration with other projects. * Building teams according to the needs of the client ( moderator team, social media team, design team, customize discord bot creators, content creators, etc.) * Lead generation and coordination for potential partners of projects as well as streamers/ content creators. * Creating contents for all social media as well as articles for knowledge base and audience boost. * Creating and organizing events to increase community engagement. How can I help you? * I can create and implement community strategies that can increase engagement, partners and possible members. * I can manage your Discord, Telegram, Medium, Twitter, Instagram, Facebook, Tiktok and Reddit according to the targeted goals and needs. * I can create visuals and content for all your social media accounts * I can create rules, guidelines and processes to improve the community engagement. *I can provide people for different roles What did I do so far? * I've handled a community with more than 400K members * I've create and grow various server for the past year focusing on NFT, P2E and Web3. * I've managed teams with 15-30 people on different expertise. * I've built a team to moderate at least 5-10 projects and help them grow and sell out projects. For more information, you can check my employment history.
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    Blockchain, NFT & Cryptocurrency
    Cryptocurrency
    Discord Bot Development
    Discord
    Customer Relationship Management
    Telegram
    Forum Moderation
    Communications
    Community Management
    Community Strategy
    Administrative Support
    Interpersonal Skills
    Community Engagement
    Community Moderation
    Human Resource Management
  • $15 hourly
    Yours truly have a degree in Bachelor of Science in Business Management Major in Financial Management and with 2 years of work experience in both General Virtual Assistant and Virtual Accountant/Bookkeeper. Following are the skills that I have as a General Virtual Assistant: • Social Media Management • Email Management • Podcast Audio Editing • Extensive Web Research • Process Documentation • Data Entry • Admin tasks Meanwhile, the following are the certifications and skills that I have as a Virtual Accountant/Bookkeeper: • Certified Quickbooks ProAdvisor • Certified XERO Adviser • Accounting & Bookkeeping • Quickbooks & Xero Troubleshooting • Financial Reporting • Cashflow Budgeting/Forecasting • Book Cleanup • other related accounting tasks Feel free to reach me out and definitely, I can help you to grow your business!
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    Social Media Content
    Social Media Management
    Financial Accounting
    Administrative Support
    Facebook Ads Manager
    Canva
    Cold Calling
    Data Entry
  • $12 hourly
    Highly Organized, Pinterest Marketer, Virtual Assistant, Instagram Content Creator and Marketer I assist entrepreneurs from all walks of life with administrative tasks and social media marketing. My VA service has had helped a lot of people get many tasks off their plate and increase their productivity. Regarding Social Media Marketing, I can work on your social media strategy, list building, content creation, ads - as low as $1 CPL. Email outreach is also something that I've done for a few clients and helped them expand businesses. I have been helping businesses sell everything from fashion/apparel, coaching sessions, subscription boxes, hair wig, makeup, travel packages, clothing, and so much more leveraging Pinterest. One of my clients in fitness industry experience traction on her site that I took her from scrath to 750k+ monthly viewers in 12 months and growing. How can I help you more? Manage your Facebook/Instagram campaigns. Writing compelling and engaging ad copy with dynamic retargeting campaigns that convert like fire. Creating websites with wix, squarespace, wordpress, shopify. Copy writing, copy editing and writing blogs, reviews, articles, and press releases for various digital outlets and news sources and creating SEO-driven content for social media platforms is also my core expertise.
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    Digital Marketing
    Adobe Photoshop
    Instagram Marketing
    Social Media Account Integration
    Sales
    Digital Strategy
    Customer Support
    Internet Marketing
    Graphic Design
    Web Design
    Content Creation
    Pinterest
    Social Media Marketing
  • $30 hourly
    I am what you call "JACK of all TRADES". I previously worked as a Customer Service Rep for more than 10 years for different Lines Of Business like Banking, Medical, Telco, and Insurance. I also became a BPO supervisor for 3 years and then shifted to become a freelancer. When I started freelancing, I've been working closely with crypto-related/ICOs and retail companies working as a DIGITAL MARKETER, MODERATION, COMMUNITY MANAGER, GROWTH HACKER, and MARKETING CONSULTANT. I had the opportunity to work as a creative writer for two years along with that, I wrote extensive reviews for upcoming ICOs and profitable crypto platforms. I mostly plan out marketing and social media contents/strategies for different clients. I am very familiar with the different social media communities like steemit, medium, discord, reddit, facebook, twitter and bitcointalk. If you are looking for a reliable and organized Customer Service Rep or a creative DIGITAL marketer then I am the best person who can help you out. Just shoot me a message.
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    Customer Engagement
    Blockchain
    Social Media Marketing Strategy
    Brand Management
    Technical Support
    ICO Marketing
    Discord
    Sales
    Forum Moderation
    Growth Hacking
    Gaming
    Cryptocurrency
    Content Writing
    Customer Service
  • $50 hourly
    I am Ana Gonzalez and I will boost your social networks ✨ Marketing Expert and Jack of all Trades. Marketing Strategies, Community Management, Moderation, Chatbots, Influencer Marketing, Ambassador Programs, Email Marketing and Community Engagement. Getting results for the client and growing with them is my goal. Let's rock the next project 🪨 Ping me, I am happy to help!
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    Microsoft Excel
    Microsoft Word
    Autodesk AutoCAD
    SAP2000
    Microsoft PowerPoint
    Adobe Flash
    Spanish to English Translation
    ETABS
    English to Spanish Translation
  • $10 hourly
    Hello clients, welcome to my profile page. My name is Mary Joy or "Joy", I have been a full-time freelancer since 2014 and you can find a long record of satisfied clients in my work history. SPEED AND ACCURACY, BOTH ARE MY SPECIAL GIFTS. Here is the list of things I can do for you to make your life easier: Loan Analyst for Private Lender ✓Check the loan scenario ✓ Create a Loan quote according to the loan scenario submitted ✓ Coordinate it to Lending Partners. Transaction Coordinator: ✓ Process loans ✓help facilitate property sales ✓ Supervise all administrative duties for home buyer and seller transactions from contract to close ✓Check each document to verify it has all the correct signatures and dates so the transaction process goes smoothly Real Estate ✓ making calls to homeowners and cash buyers ✓Running Comparables thru MLS ✓ Calculating MAO, ARV, and Cash offer Property Management Specialist ✓Assisting prospects inquiries (calls, texts,emails) ✓Assisting them in viewing the house ✓Assisting them in applying for the house Real Estate CRM and tools ✓ Gohighlevel ✓Propstream ✓ Vortex ✓Vulcan ✓Hubspot ✓Pipedrive ✓Vortex ✓Podio ✓Batchdialer ✓Calltools ✓ Reipro Customer Service ✓ Answer customer questions and requests via chat or call ✓ Pre/post-sales client communications ✓ Social Customer Service - Attend to all inquiries, orders, messages, and reviews on FB page ✓ Inbound Customer Service Account Management ✓ Create and Update website contents ✓ Social Media Management - FB moderation ✓Collecting of payments via Autopal Admin Support ✓ LinkinEd Management/Social Media Management ✓ Email management ✓ Data entry and document processing ✓ Microsoft Office (Word, Excel, PowerPoint, ) ✓ Basic Photo Editing (Photoshop, Canva) ✓ Internet research ✓ Google Drive, ✓ SLACK ✓ Dropbox ✓Mailchimp Lead Generation ✓ finding emails (CEO, CMO, CFO, Director) ✓ creating good leads Tools ✓Ringcentral ✓Zoiper ✓Call Rail ✓Mojo Dialer ✓3cx ✓Zendesk ✓Shopify ✓Glip
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    Real Estate Appraisal
    LinkedIn Sales Navigator
    LinkedIn Lead Generation
    Cold Calling
    Underwriting
    Telemarketing
    Google Docs
    Outbound Sales
    Customer Support
    Mailchimp
    Online Chat Support
  • $21 hourly
    TOP RATED PLUS FREELANCER - Certified Social Media Manager, Canva and Engagement Expert + Content Writer 🚀 Hello! I'm a results-driven and Google-certified professional in Digital Marketing & E-commerce, Social Media Marketing, and Email Marketing. As a Top Rated Plus Freelancer, I specialize in creating compelling content and implementing strategies that boost your online presence and drive meaningful engagement. With a passion for creativity and strategic thinking, I excel in developing holistic marketing strategies that elevate your brand presence and convert likes into valuable leads. My Expertise: ✅ Brand Development: Crafting compelling brand stories and strategies. ✅ Social Media Management: Graphics, videos, branding, ads, analytics, engagement, and listening. ✅ Email Marketing: Strategy, writing, analytics, and design. ✅ Inbound & Customer Marketing: Focused on building customer loyalty. ✅ Brand Management: Ensuring a consistent and impactful brand image. ✅ Influencer Marketing: Leveraging influencers for brand promotion. ✅ Instagram Strategy: Tailored strategies for business growth on Instagram. Key Skills: Marketing, Customer Loyalty, Engagement, Design. Proficient in Tools: ClickUp, Canva, Monday, Later, Planoly, Trello, Flodesk, Hubspot, Slack, Cloud Campaign, Sprout Social, Airtable, Squarespace, CapCut, Notion. Let's collaborate to bring your brand to new heights! Whether it's creating captivating social media content or crafting effective email campaigns, I'm here to amplify your digital presence. 🚀
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    Nutrition
    Social Media Copy
    Social Media Content
    Community Engagement
    Marketing Communications
    Email Design
    Email & Newsletter
    Content Marketing
    Social Media Engagement
    Canva
    Instagram
    Social Media Marketing
    Community Management
    Social Media Content Creation
  • $10 hourly
    Hello there! I'm a Top Rated Email and Live Chat Customer Service Representative, and I'm confident in my ability to provide exceptional support to clients and customers alike. Whether it's answering inquiries or resolving complex issues, I've got it covered while maintaining the highest level of professionalism and courtesy. In addition to my experience in customer service, I also have extensive knowledge in Online Safety Moderation. With a focus on best practices, policies, and procedures, I ensure the safety of online communities by identifying potential risks, providing guidance and support, and creating a positive experience for all users. Furthermore, I'm an experienced influencer outreach specialist who's passionate about helping businesses grow their brand by connecting with the right influencers. If you're searching for a dependable, results-driven customer service representative, online community moderator, or influencer outreach marketer, look no further! I'm the perfect addition to your team.
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    Forum Moderation
    Answered Ticket
    Community Moderation
    Incident Management
    Commenting
    Communication Skills
    Community Management
    Customer Support
    Email Communication
    Chat & Messaging Software
    Customer Service
    Email Support
    Freshdesk
    Online Chat Support
  • $10 hourly
    I have phone experienced for 6 years as a customer service, sales representative and appointment setter. I work on different US, AU and UK accounts. I’ve also prior experienced as a General VA, Executive Assistant and Social Media Manager. I am proficient in various CRM tools. I also bring a diverse skill set and a strong ability to learn and execute tasks efficiently. I am confident that my expertise, adaptability, and commitment to customer satisfaction make me a valuable asset. -Appointment Setting -Cold calling -Lead Scrapping -Email Campaign -Email Marketing -Admin Tasks -Scheduling -Excel pro -Social Media Management -Customer Service
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    Real Estate
    Sales Call
    Sales
    Scheduling
    Social Media Marketing
    Email
    Outbound Sales
    Cold Calling
    Appointment Scheduling
    Administrative Support
    Virtual Assistance
    Customer Service
    Social Media Engagement
    Community Management
    Appointment Setting
  • $15 hourly
    My Customer Service journey started in 2011 at local BPOs. This is where I gained a vast amount of experience being an agent, and assistant supervisor and also experienced/assisted with quality assurance for various teams and campaigns. My experience is broad enough to cover emails, chats, inbound call handling, and data entry to name a few. Amidst the pandemic, I sought out Customer Support for multiple E-commerce stores as a freelancer and I have been acquiring knowledge related to this industry since then. I've been trained in the following applications over the years: Helium 10, SuiteDash, GoHighlevel, Zapier, Trello, Zendesk, Tidio, Neto, Freshdesk, Google Workspace, Asana, Slack, Close, Zoom, ShipStation, Stripe, Shopify, Click-Up, and many other SaaS, just to name a few. My most recent role is moderating social media accounts for Red Rose Naturals and also held the position of Executive Assistant to the COO of BlackCEO. I am currently one of the Customer Service Representative for Voibella Beauty which broadened my skills and expertise in managing Amazon Seller Central tasks and queries. I have excellent interpersonal and communication skills, am results-driven, and am an assiduous learner. I believe that everything worth doing is worth doing well to maintain and build loyalty and integrity.
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    Virtual Assistance
    Administrative Support
    Calendar Management
    Online Chat Support
    Zendesk
    Blog Commenting
    Email Support
    Freshdesk
    Multitasking
    Zoom Video Conferencing
    Time Management
  • $12 hourly
    Hello ! Nice to meet you, dear customer ! Thank you for viewing my profile. My name is Maurice. I am a virtual assistant and ads manager with over 3 years of experience. Be sure : When I make a proposal to your project, then I can fulfill the proposed job with the quality you'll love. 👉 Services Provided : ✅ Customer Service Support ✅ Facebook Ads ✅ Google Ads ✅ Virtual Assistance 🌟 Why choose me over other freelancers ? 🌟 ✅ Available : I'm a full-time freelancer which means you'll find me almost 24/7 online and ready to work ; ✅ Client Reviews : I focus on providing value to all of my clients and earning their trust. The client reviews and feedback on my profile are immensely important to me and the value that I provide ; ✅ Over-Delivering : This is core to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in leaving all of my clients saying "Wow" ; ✅ Responsiveness : Being extremely responsive and keeping all lines of communication readily open with my clients ; ✅ Resilience : Reach out to any of my current of former clients and ask them about my resilience. Any issue that my clients face, I attack them and find a solution ; ✅ Kindness : One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to improve my client's situations. 🙋🏼‍♂️I am eager to work with you. Please contact me, so we can discuss how we can work together to fully meet your business needs.
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    Customer Support
    Google Ads
    Facebook Ads Manager
    Online Research
    Data Entry
  • $20 hourly
    Hello, My Name Is Mohammad Asif Owner Promoters Family Discord Server.. ✅ Discord Server Creating & Management ✅ Mass DM Bots ✅Webhooks and Discord Link with Social Media For Automations ✅ DM Advertisment & Spaming ✅ Chat Engagement ✅ Server Design ✅ Server Moderation & Security ✅ Manage Givaways ✅ Bot Settings ✅ NFT White list Managment ✅ Online 24/7 Bots Members ✅ Offline Members For Servers ✅ J4J Users etc 🔴 STOCK 🟢 OPTIONS 🔵 CRYPTO 🟠 NFT 🟥 FOR ANY KIND OF FREE ADVICE CONTACT ME.
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    Microsoft Office
    Human Resource Management
    Administrative Support
    Community Moderation
    Community Management
    Customer Support
    Cryptocurrency
    Social Media Advertising
    Management Consulting
    Display Ad
    Marketing Strategy
    Server
  • $10 hourly
    If other's can do, why can't I? I am a virtual assistant for more than 10 years to date and have been specializing in projects involving customer service, e-commerce, chargeback admin support and influencer outreach. I am your virtual assistant with a wide set of hard and soft skills such that the client's time and money is well-spent on me. I excel in the following tasks and know the following tools/applications: - Gorgias/ Zendesk / Intercom Customer service/support - Etsy Listing and SEO - Shopify - Printful, Gooten and Printify - Oberlo - AliExpress - Amazon - Lazada - Dropified - WC Fulfillment - Wix - Facebook - Instagram - Pinterest - Slack - Skype - Talwind Posting - Later - Clickbank - ClickUp - Canva - Asana - Data entry - Research - Powerpoint Presentation - Google Sheets/Docs/ - Dropbox - Wise - PayPal - Stripe Moreover, I am excellent in communicating in English and Filipino, both verbally and written. Right now, I am looking for a part-time position with a company that will appreciate my talent. I appreciate you reading my profile!
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    Facebook
    Email Communication
    Data Entry
    Product Management
    Voice-Over
    Blog Commenting
    Customer Service
    Product Description
    Online Chat Support
  • $10 hourly
    Hi Everyone! My name is Saad, and I am a Customer service expert experienced in providing excellent technical support for businesses in United States, Canada, United Kingdom, and Asia for more than 5 years. With broad experience in customer service, I aim to deliver a delightful experience and transform the way I interact with customers on a personal level. I provide businesses with following services to enhance their customer satisfaction: ✅ Live Chat and Technical Support. ✅ Email Handling. ✅ Phone Support. ✅ Ticket system management. I am skilled in a number of support platforms like; ✔️Zendesk ✔️Freshworks ✔️Re-amaze ✔️Live Greeter ✔️Inter-com ✔️S.l.a.c.k ✔️ShipStation ✔️E-Desk ✔️LiveChatInc ✔️Wordpress ✔️Shopify ✔️Big Commerce
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    Customer Service
    Technical Support
    Customer Experience Research
    Data Entry
    Research Documentation
    Email Communication
    Digital Marketing
    Order Processing
    Online Chat Support
    Email Support
  • $30 hourly
    ⭐⭐⭐⭐⭐ - “Bradley delivers beyond expectations. A true MASTER!” Let’s start with some proof, as let’s be honest: what you want is results. Ecom Luggage Brand: $8k/m ➡️ $500k/m in 18 months! Hotel: $113k ➡️ $1M in 12 months! Online Coach: $51k ➡️ $260k at 5X ROAS in 30 days! Ecom Beauty Brand: $30k/m ➡️ $480k/m in just 60 days! Ecom Fashion Brand: $0 ➡️ $40k/m in 30 days! Event Ticket Sales: $429k ➡️ $2.2M in 4 months! (Proof attached, plus so much more, see portfolio.) If you’re like my other clients, you’re probably struggling with: ❌ Poor results despite efforts ❌ Past disappointments with freelancers/agencies ❌ Ad spend scaling issues leading to breakdowns ❌ Rollercoaster results leaving you frustrated ❌ Time/knowledge constraints hindering progress If so…. You're in the right place. 🤯 Here's my no-nonsense offer: If I can't improve your results, you don't pay me a penny. Why the confidence? Let me show you: 🌟 Worked with Top Names: Luke Combs, Jay Shetty, Black Lives Matter. 📊 Managed Budgets: $50/day ➡️ $1M/month. 💰 Generated $100M+ Sales via Facebook Ads. 🚀 Built Personal Brand: 30,000 YouTube Subscribers. ⭐ 100+ 5-Star Testimonials & Reviews. 👇 Who Qualifies? Conditions are simple: ✅ Proven Product/Service ✅ Willingness to Give Us Full Creative Control ✅ Openness to New Ideas & Realistic Expectations ✅ No Micromanagement - Trust in Results ✅ Red-Flag Free Background ✅ Openness to Strategy Collaboration Please note: We do have to qualify based on business metrics like ad spend, revenue and other factors. 📩 Message Me, Let's Qualify & Scale Together. Ready? Let's talk numbers and possibilities. Our Success Awaits! 🥂 Bradley Riley P.S. Here are some more results: * Profitable scaling: $2k/m to $2k/day ad spend in 30 days! * High-impact campaign: $1M spent effectively in 30 days! * Astonishing ROAS: 10,000% to 55,000%! * Explosive growth: £103,659 into £1,038,443+ at 1002% return! * Massive ROI: $7107 into $283,268 at 39.85X ROAS in 30 days! * Incredible day's ROI: $150 into $13,884 at 92.3X ROAS! * Real estate leads at $5 per lead! * Astounding first month: £1159 into £62,979 at 54.30X ROAS! * Exceptional growth: £86,522 into £670,292 at 775% return!
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    Digital Marketing
    Social Media Training
    Social Media Optimization
    Content Creation
    Instagram
    Facebook
    Social Media Marketing
    Facebook Advertising
    Social Media Management
  • $45 hourly
    EDUCATION University of Nebraska-Lincoln Bachelor of Science in Business Administration (Finance) Texas A&M Master of Science in Marketing CURRENT OCCUPATION ---------------------------------------------------------------------------- Professional Translator(Language Manager) + 10 years Senior Business Development Manager + 7 years Digital Affiliate Marketer + 7 years Crypto Expert + 5 years ---------------------------------------------------------------------------- J&S Company Founder since 2016
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    Website Translation
    Content Localization
    Subtitles
    Digital Marketing
    Translation
    Customer Service
    Legal Translation
    Financial Translation
    Technical Editing
    Korean to English Translation
    Structural Analysis
    English to Korean Translation
    Active Listening
    Technical Writing
    Organizational Design & Effectiveness
  • $12 hourly
    Let's work together and here's what you can expect from me: - Daily management of communication channels (emails, phone, chat, and social media pages), make sure that all emails are answered in a timely manner, and have a zero inbox policy before the day ends - Build out a CRM database for my clients for easier tracking of leads, sales progress, and daily tasks management or update any existing ones as needed - Scheduling events in the calendar - Create processes, workflows and company manuals - Coordinating with suppliers and team members - Creating invoices and purchase orders using Xero Who I Am - Goal-oriented and people person - Cheerful and easy to work with, - Can DO attitude - Positive despite the challenges in life - Would love to work with clients in the education industry, family-oriented businesses and events, and personal development.
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    Customer Support
    Zoho CRM
    Communications
    Customer Service
    Online Chat Support
    Xero
    Amazon
    Event Planning
    Administrative Support
    Events & Weddings
    Google Sheets
    Shopify
    Email Communication
  • $15 hourly
    In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills.
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    Phone Support
    Zendesk
    Online Chat Support
    Shopify
    Gorgias
    Customer Service
    Customer Support
    Email Communication
  • $10 hourly
    • Customer Support/Customer Service/in charge of communication/customer relationship manager/customer relationship manager * Answer email, live chat, and phone support inquiries *Publication facebook, instagram, linkedin, tiktok *Creation of banner *Nurture customer relationships with warmth in every interaction *Make sure the "personality" of your company shines through in all communication * Maintain a library of easily-customizable canned responses * Assist with order entry, tracking, fulfillment, and shipping *Proofread all writing to ensure proper spelling and grammar - English to French translation
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    Virtual Assistance
    Customer Service
    Audio Transcription
    Musical Transcription
    Customer Support
    Video Transcription
    Translation
    French
    English
    Social Media Content
  • $15 hourly
    MOTIVATION | MINDSET | FREELANCING ____________________________________ These are not only words, this is what describe me, my experience in the past 4 years. Enterprising, curious, with the scientific spirit, ambitious and eager to grow professionally. This was my DRIVING FORCE. EXPERIMENTING | TESTING | LEARNING ____________________________________ This is what unites my work experiences. This is MY POINT OF STRENGTH! Believing in yourself is the key to your success and to others, selling yourself is the BEST product you can sell! I have no prejudices, I have no limits. If there is anything I can do, with which to help, I can't wait to start. REPETITIVE | BANAL | NOT ORIGINAL __________________________________ This is what I want to AVOID, I will not list experiences or skills. If you want in my portfolio, video and profile you will find everything you need. Instead, I would like to be at your disposal to discuss your project, my skills that can help you. Write you message, curiosity or doubts, discuss your project in detail and determine how my skills will positively contribute to achieve your business goals effectively and efficiently. Waiting to talk to you, Ioana - Raluca
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    Customer Support
    Intercom
    Customer Service
    B2B Marketing
    General Transcription
    Microsoft Dynamics 365
    Microsoft PowerApps
    Microsoft Azure SQL Database
    Technical Support
    Office 365
    Salesforce CRM
    SaaS
    Linux
    HTML5
    Zendesk
  • $45 hourly
    Not sure which platform is best for your brand or objectives? No idea what your paid marketing budget should be? Unsure of how to measure your results or when you should expect to see them? As your digital marketer, I have a thorough understanding of the different platforms and which strategies to employ on each platform in order to grow your follower base, boost engagement, and drive leads - which are important elements for growing your business online. I am an established social media manager with 9+ years of hands-on experience, plus a background in sales, project management and customer service. I am a true go-getter who is passionate about her work, and eager to adopt new strategies in the marketing space. Measuring marketing performance is crucial to success, so in previous and current projects, I have always made myself available for project discussions and updates to see where improvements can be made. Clients have told me how they appreciate my attention to detail, my positive attitude, and my willingness to always help meet their specific needs. I specialize in giving each client a professional and friendly experience. I look forward to getting to know you and helping you reach your company goals!
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    Snapchat Marketing
    TikTok Marketing
    Video Editing & Production
    Video Advertising
    Video Production
    Digital Marketing
    Marketing Strategy
    Internet Marketing
    SEO Strategy
    SEO Backlinking
    Google Ad Manager
    Market Research
    Facebook Ads Manager
    LinkedIn Campaign Manager
    Social Media Marketing
  • $17 hourly
    Are you searching for a highly skilled person to optimize your amazon store and give a boost to your sale and ranking? I'm here to assist you. I am an expert and ambitious Amazon Virtual Assistant. I have tremendous e-Commerce skill with successful experience of more than Six years. I have been dealing with many multinational companies and online marketplaces as an Amazon Marketing Specialist, including eBay, Amazon, Shopify, Etsy, Walmart. My mission is to make things easy and straightforward for you and making more success leading paths as you want. I have a great passion for PPC marketing (PPC Management, PPC Campaigns, and PPC Advertising). I am a certified Amazon Advertising expert, and I can set up profitable PPC ads for your amazon store. I'll use proper strategies and conduct appropriate research of your customers and competitors to launch PPC ads. I'll increase the return decrease ACOS. Being an expert amazon consultant, I have vast knowledge and experience in Amazon FBM (Fulfillment by Merchant), Amazon FBA (Fulfillment By Amazon), Amazon Keyword Research, Amazon Product Listing, Amazon Product sourcing, Amazon Content and copywriting, Amazon SEO, Amazon Sales Boosting, Amazon Account. Why me? I always pay attention to acquire more knowledge and experience for all the latest and updated materials. I offer my best to promote my skill and my work. Further, I have the excellent practical and communicative skill to work with any customer. Always have eager to manage a long term professional relationship and communal environment with my client. My skills will definitely provide you excellent results, so if you choose me you will never regret about your decision. I have more services in multiple disciplines, which permit you to choose the best solution for your task. ✅ Amazon Campaign Management ✅ Product Listing ✅ Product research ✅ Bulk Listing ✅ Inventory Shipment ✅ EBC & A+ pages creation ✅ Amazon FBA Labels Creation ✅ Promotion Creation ✅ Amazon PPC Campaigns Setup ✅ Tire Promotion Creation ✅ Order Removal ✅ Shipment Creation ✅ Reimbursement ✅ Seller Support ✅ Business Report ✅ Account Health Management ✅ Multi-Channel Fulfilment (MCF) ✅ FBM to FBA Conversion ✅ Keyword Indexing ✅ Order Management ✅ Keyword Tracking ✅ Campaigns Optimization ACOS Management - Amazon Sponsored Products (Amazon Pay per Click) ✅ Amazon Marketing Service (AMS - Vendor ads) ✅ Listing Optimization ✅ Amazon Product Listing Optimization and SEO ✅ Product Launches ✅ Image improvements ✅ External Traffic ✅ Amazon Seller Management (New listings, Alterations, Keyword Research, Fixing Issues ✅ Listings optimization Why you should work with me: 1) I will find you answers and not the excuses. 2) I am always willing to go extra mile to satisfy project requirements. 3) I have skills in multiple disciplines, which allow me to choose the best solution for your goal. I can and will deliver great results with a process that’s timely, collaborative and at a great value for my clients.
    vsuc_fltilesrefresh_TrophyIcon Social Customer Service
    Amazon
    Amazon Seller Central
    Inventory Management
    Amazon FBA
    Amazon Appstore
    Product Listings
    Amazon Vendor Central
    Pay Per Click Advertising
    Data Entry
    Advertising Strategy
    Amazon PPC
    Amazon Advertising Console
    Social Media Advertising
    Campaign Management
    PPC Campaign Setup & Management
  • $20 hourly
    • CUSTOMER-CENTRIC and collaborative PROFESSIONAL with a passion for QA and TRUST & SAFETY ✓ TOP RATED PLUS | 28,000+ hours logged ✓ 10 years freelancing experience with projects in: QA, Trust & Safety, E-commerce, writing, administrative assistance and customer service. • QA / TRUST & SAFETY ✓ Responsible for monitoring agents, inspecting, and proposing measures to correct and improve performance in compliance to company policies ✓ Respond and resolve complex user issues related to fraud, privacy, user safety, and risk ✓ Works closely with IT security to help ensure site is protected and users comply with site terms and community guidelines ✓ Sweeps website/platform to locate fraudulent and non-compliant user accounts / user activities. • E-COMMERCE – SHOPIFY and AMAZON • ✓ PRODUCT RESEARCH. Performed product research for both general and niche stores, identifying, sourcing and listing products that sold well and had high profit margins. ✓ PRODUCT LISTING. Added and updated products on Shopify/Amazon with the appropriate images and description. Made sure that the product page is fully optimized. ✓ ORDER FULFILLMENT. Processed daily orders, provided status and inventory updates to customers to ensure they receive their orders as quickly and as smoothly as possible. Followed up with orders for on-time shipment. ✓ OPERATIONAL SUPPORT. Troubleshoot any discrepancies and communicated issues to appropriate channels for resolution. Effectively managed Shopify refund requests, disputes and returns. Prepared reports and data analysis and kept detailed logs for organized information. • CUSTOMER SERVICE • ✓ KNOWLEDGE BASE CONTRIBUTION. Created flow charts for use with following through and resolving unique customer concerns, also used beyond customer service. ✓ CUSTOMER SERVICE EFFICIENCY. Created protocols for each customer query, inclusive of email macros and steps for managing escalations of cases for reporting to other departments. • TECHNICAL SKILLS • ✓ Adept in the use of Shopify, Amazon, Canva, Helium 10, Keepa, Asana, Trello, Google Trends, GORGIAS, ZenDesk and Freshdesk.
    vsuc_fltilesrefresh_TrophyIcon Social Customer Service
    Administrative Support
    Technical Support
    Amazon
    QA Management
    Compliance
    Gorgias
    Customer Service
    Email Support
    Freshdesk
    Zendesk
  • $25 hourly
    Experienced but not your ordinary freelancer. ✨ I pride myself in quick turn around times, great communication and stunning results. With 5+ years of professional experience in multiple industries I am dedicated to any task at hand. No project is too small, I approach each opportunity with fresh eyes, a wealth of energy and in depth research. I love connecting with people and helping businesses thrive... so let's work together! ✨ Services: - Social Media Management - Canva Design and templates - Short Form and Caption Writing - Non Academic Research - Admin Assistance Have something else in mind? Let's chat!
    vsuc_fltilesrefresh_TrophyIcon Social Customer Service
    Recruiting
    Customer Engagement
    Social Media Content Creation
    Community Management
    Social Media Management
    Community Engagement
    Content Creation
    Social Media Marketing
    Canva
  • $48 hourly
    I'm Jasmine. A self-motivated professional that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth in those around me. I specialize in start-ups and have worked within the small business space for the past 8 years. No matter the length of the project my goal is to make your business run smoother. I always have my eyes open for ways to increase productivity and profit. When my clients win; I win. Let’s chat about how I can level up your business. My skills: * Outstanding Customer Service * Attention to Detail * Meticulous Editing * Organized * Great Communication * Creating Standard Operating Procedures * Managing teams * Professional Voice * Excellent Written and Verbal Communication Skills * Flexible * Quick Learner * Problem Solver * Proficient with Shopify, Wix, Squarespace, Etsy, Poshmark, Ebay and Amazon * Familiar with Microsoft Office Suite * Familiar with Canva and Adobe Spark * Familiar with G Suite * Familiar with Slack and Zoom * Accustomed to working with deadlines * Balances Multiple projects * Interpreting input from multiple sources * Event Planning * Team Player * Web Research * Pinterest Growth Rate is negotiable dependent on business needs.
    vsuc_fltilesrefresh_TrophyIcon Social Customer Service
    Customer Service
    Startup Consulting
    Business Development
    Communication Skills
    Customer Support
    Research & Strategy
    Data Entry
    Project Management
    Marketing Strategy
    Administrative Support
  • $15 hourly
    I have more than 5 years of experience in Content writing, customer support and Tele sales fields, I worked for startups and also huge corporates such as Vodafone UK, I speak English fluently and Arabic is my mother tongue, I have a very good experience in Content writing, community management and customer support. My main skills are being communicative, informative and fast response to customers' inquiries.
    vsuc_fltilesrefresh_TrophyIcon Social Customer Service
    Customer Service
    Ticketing System
    Online Chat Support
    Technical Support
    Intercom
    Salesforce CRM
    Zendesk
    Order Tracking
    Administrative Support
    Communication Etiquette
    Shopify
    English
    Customer Support
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