Hire the Best Social Customer Service Specialists
in Spain

As a detail oriented Virtual Assistant, I help busy entrepreneurs, startups, and growing businesses stay organized, responsive, and consistent by providing reliable Virtual Assistant, Customer Support, and Social Media Virtual Assistant services. With experience supporting 14+ business owners, I understand how important it is to keep operations running smoothly while delivering excellent customer experiences. I assist with day-to-day tasks that free up your time so you can focus on growing your business. As a detail-oriented Virtual Assistant, I provide dependable administrative support, manage communications, and ensure tasks are completed efficiently and on time. In Customer Support, I handle email, chat, and social media messages with professionalism and care, making sure every customer interaction reflects your brand positively. Here’s how I can support your business: • Virtual Assistant & Administrative Support • Customer Support (Email, Chat & Help Desk) • Social Media Management & Engagement • Inbox and Calendar Management • Social Media Comments & DM Management • Data Entry & CRM Updates • Order processing & customer follow-ups • Social media scheduling and content support I work with tools such as Gmail, Google Workspace, ClickUp, CRM systems, social media platforms, and customer support tools to keep workflows organized and efficient. My goal is simple: help businesses stay organized, keep customers happy, and maintain consistent online engagement. If you're looking for a reliable Virtual Assistant, Customer Support Specialist, or Social Media Virtual Assistant who is proactive, organized, and committed to delivering high-quality support, I would love to help. You can sed me an invite to your job post or chat with me directly here.

Hi there! 👋 I'm a creative advertising specialist with a strong background in sales, customer service, and virtual assistance. With over a decade of experience in the sales industry, I excel at engaging clients through various channels, providing top-notch follow-up, and ensuring a smooth and enjoyable customer experience. My expertise in brand creation, concept development, planning, and positioning allows me to add significant value to any project. Beyond customer service and sales, I offer reliable virtual assistance, efficiently managing tasks, organizing schedules, and handling communication. I'm proficient in MS Office (including PPT presentations), Photoshop, and Illustrator, and skilled in managing ecommerce, social media platforms, email campaigns, and WhatsApp marketing. Let's work together to elevate your customer service, drive your sales, and streamline your operations! 🚀

Hello! Results-oriented professional with a solid background in Digital Marketing and Graphic Design. Specialist in administrative operations management, conflict resolution, and executive support. Expert in optimizing customer service processes and virtual support through advanced digital tools, focused on improving performance and brand loyalty. Proficiency in: ✧ Microsoft Office ✧ Google Workspace ✧ Social Media Platforms ✧ Excel and Google Spreadsheets ✧ Canva ✧ Adobe Photoshop ✧ Adobe Illustrator ✧ Figma ✧ Notion Skills ✧ Technical Skills ✧ Strong Communication Skills ✧ Flexibility ✧ Customer Service ✧ Teamwork ✧ Empathy ✧ Critical Thinking and Problem-Solving ✧ Organizational Skills

I am Venezuelan, Spanish is my native language. Also, I'm 50% Indian, therefore I have a high level of English. I am currently living in Valencia, Spain. I consider myself a person who likes to grow both personally and professionally in each experience and work relationship that I am part of. I am looking for long-term working relationships so that the company and myself can take advantage of each mutual learning. My most recent and significant work experience has been in Customer Service for the past 8 years. I attend clients and followers by email and Social Media Platforms in the most personal way possible. I had contributed to content creation and Social Media distribution. Talking about my background, I have a college degree in Hospitality Management. A few years ago, I worked for more than a year in an international hotel in Venezuela as a Supervisor in the Housekeeping Department. As I always liked working from home, I started my freelance career in a multinational company, working with them 7 years as a Product Launch Analytics Reporter, my responsibility was based on conduct research in the supermarkets and convenience stores, Translate Spanish to English, then filling out forms of each product founded and provide high-quality photos of these products. In parallel, I worked more than a year as a Reservation Agent in taxitocaracas.com, attending clients by email in English and Spanish. What I love from a work environment is to be able to learn each day pursuing my purpose of helping others. I guarantee professionalism and a high commitment to deadlines. I can be an excellent translator or a virtual assistant as well.

Hi there! 👋 I’m a detail-oriented and proactive Customer Support Specialist with several years of experience providing high-quality back-office and administrative support for international clients in the insurance and customer service industries. Currently, I work as a Back Office Support Representative for a French insurance company, where I handle customer profile updates, policy adjustments, and data accuracy — ensuring every client request is completed efficiently and correctly. Now, I’m looking to expand my freelance career on Upwork by offering chat and email customer support services. My focus is on delivering fast, clear, and friendly communication, always keeping the customer experience positive and professional. What I Offer ✅ Chat and email customer support (no calls) ✅ Data entry, CRM updates, and inbox management ✅ Ticket handling (Zendesk, Freshdesk, Intercom, or similar tools) ✅ Bilingual service (English B2 / Spanish native) ✅ Flexible availability in evenings and night hours (Europe time) ✅ Reliable internet and mobile connectivity — ideal for remote work Why Clients Work With Me ⭐ 4,900+ Upwork hours completed ⭐ Fast learner and adaptable to different systems or industries ⭐ Strong attention to detail and task ownership ⭐ Always proactive, communicative, and dependable If you need a dedicated support professional who can manage your inbox, chat interactions, or customer tickets after hours — I’d love to collaborate with you! Let’s keep your customers happy and your business running smoothly even when your local team is offline.

With 5+ years experience behind me, I am a reliable and experienced Customer Service Representative. Strong communicator, multilingual, efficient worker with the ability to deal with diverse customer needs. Since the start of the COVID19 pandemic I have been working 100% remotely. I have the ability to work effectively in an office or remote environment. If my experience is of interest to you then please do not hesitate to contact me.