Hire the Best Technical Support Specialists
in Spain

Customer Service and Operations Professional with over 14 years of experience in customer-facing roles, problem solving, and operational support. Throughout my career, I have worked in customer service, warehouse management, production environments, and transportation services, always focused on delivering an excellent customer experience and resolving issues efficiently. I am currently expanding my skills through professional training in Cybersecurity and IT Support, developing knowledge in technology, troubleshooting, and digital tools. I can help with: • Customer Support (Email & Chat) • Virtual Assistance • Administrative Support • Data Entry • Order Processing & Follow-up • Customer Service • Incident Resolution • Team Collaboration I am reliable, organized, detail-oriented, and committed to providing professional support while continuously learning and developing new skills. I look forward to helping clients achieve their goals with dedication, professionalism, and excellent communication.

Customer Support & Virtual Assistant specialized in international client support, problem-solving and digital operations. I have several years of experience in high-demand environments, supporting customers across AMERICA and APAC time zones with clarity, empathy and efficiency. I'm especially strong in tasks that require communication, organization and attention to detail, including: Customer service (email, chat and phone) CRM & Customer Relationship Management Virtual assistance for remote teams Ticket handling, triage, follow-up and issue prioritization Basic technical support & troubleshooting Data entry, SaaS tools and back-office operations My ongoing experience in corporate environments allows me to work well under pressure, maintain high accuracy, and adapt quickly to new tools or workflows. I have a proven track record of improving customer satisfaction, response times and retention. I'm reliable, organized and easy to work with. I value clarity, stability and long-term professional relationships. If you need someone who learns fast, communicates clearly and delivers consistent quality from day one, I’m ready to help.

Technical Support Specialist with 12 years of experience across customer support, operations, and software development (Python, PHP, JavaScript), with a strong focus on web hosting services. I bring a unique blend of technical knowledge and customer-facing experience, allowing me to quickly diagnose issues, communicate effectively, and improve support processes. I've worked with a wide range of tools and platforms, including Intercom, and consistently deliver high-quality support to both technical and non-technical users. Key strengths: * Strong debugging and investigation skills * Deep understanding of web hosting environments (cPanel, DNS, SSL, etc.) * Experience with help desk platforms (Intercom, Zendesk, Freshdesk, etc.) * Scripting and automation in Python, PHP, and JavaScript * Clear and empathetic communication with users and internal teams * Ability to troubleshoot issues across full-stack web applications I'm detail-oriented, proactive, and committed to helping users resolve issues quickly and confidently.

Hi! I’m Emilio Folgado, a market research and business development freelance professional with experience helping companies expand into new markets. I specialize in conducting in-depth market analysis, competitor benchmarking, consumer insights, feasibility studies, and international business strategy. With a background in Economics and International Trade, combined with hands-on experience at the Spanish Chamber of Commerce, I deliver actionable insights that help businesses make informed decisions and identify growth opportunities. I’m passionate about turning data into clear, strategic recommendations and supporting companies in launching successful products and services in competitive markets. Let’s explore how I can help your business thrive!

I am a results-driven IT Support Engineer with extensive experience in resolving technical issues, managing enterprise IT environments, and leading teams. I specialize in troubleshooting Microsoft 365, Windows, VPN, MFA, Teams, Outlook, and SCCM client deployments, ensuring smooth IT operations. My expertise includes deploying and managing software via SCCM, administering users and devices with Intune and Azure, and handling Active Directory for both on-premises and cloud environments. I have successfully led a multicultural team, structured projects from inception to production, and implemented new tools and processes to optimize IT support efficiency. With a strong background in ServiceNow (SNOW) and Remedy ticketing systems, I excel in maintaining SLAs, conducting operational reporting, and improving knowledge bases. I am also experienced in IT training, onboarding new hires, and supporting manufacturing environments, ERP systems like SAP, and identity management tools such as OKTA and SailPoint. If you need a reliable and proactive IT professional to enhance your IT operations, I’m here to help. Let’s connect!

I’m a Web Developer and Technical Support Specialist focused on fixing and optimizing web applications in production. I help businesses resolve critical issues such as application errors, server-side failures, performance bottlenecks, and database problems. With 3+ years of experience in PHP, JavaScript, SQL, and systems administration, I specialize in quickly identifying root causes and delivering reliable, maintainable solutions. If your website is unstable, underperforming, or needs improvement, I can get it back on track fast.