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Check out BPO Call Center specialists with the skills you need for your next job.
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Clients rate BPO Call Center specialists
Rating is 4.6 out of 5.
4.6/5
based on 148 client reviews
  2. Admin & Customer Support Talent
  3. Customer Service Representatives
  4. (Current) BPO Call Center Specialists
  • $60 hourly

    • 5.0/5
    • (56 jobs)
    I am a professional Five9 and Call Center Management consultant from Canada with over 20 plus years of experience in the IT industry. During this tenure I have held various positions and developed and honed a wide variety of skills. I am Five9 certified and have good knowledge of the call center Industry, PCI compliance, TCPA regulations, reports and process flow charts and diagrams. • Project and team management • Business Analysis • Contact Center technologies and management • IVR technologies • Report and Data Analysis • Various dialer technologies particularly Five9, SER/EIS, Stratasoft, Ameyo, Connect First • Languages and Applications: VFP, PHP, MySQL, MSSQL, VBA, XML, HTML, JavaScript, ASP, Visio, Lucidchart, Microsoft programs, Excel automation, Google docs/sheets etc. • Project Management Software - Matchware Mindview / Mind Maps and Gantt charts • Software Application Management/development (SDLC) using cloud computing and technologies [SaaS] My goal is to offer varied consultant services with utmost dedication and honesty as I have done in the past with proven track record of exceptional customer satisfaction. I have been able to accomplish all my job assignments with quality service, due to my diverse educational background, unique combination of skills, business sensibilities and experience coupled with dedication, focus and attention to detail. Thank you for taking the time to check my profile and I hope I can be of service to your organization.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Business Analysis
    Microsoft Visio
    Visual FoxPro
    Database Management
    Lucidchart
    Information Technology Operations
    Project Management
    Call Center Management
    Five9
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    I'm Chris from the Philippines, a Top Rated Plus member since 2015 with a 100% Job Success rate. I worked in an office-based BPO company for almost 6 years, specifically in Sales, Tech Account and Customer Service handling US and Australian Clients. Been working from home since 2015. I can also work on jobs that are related to Virtual Assistance, Cold Calling, Chat and Email handling. I'm a workaholic. I love connecting with other people professionally. I will make sure to apply all the experience I have to provide excellent service for your company. I will give the total energy and experience I’ve learned in my previous jobs.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Social Media Marketing
    Customer Support
    Online Chat Support
    Providing Information to Callers
    Phone Communication
    Technical Support
    Customer Satisfaction
    Telemarketing
    Lead Generation
    List Building
    Data Entry
    Customer Service
    Sales
    Data Mining
    Cold Calling
  • $10 hourly

    • 4.7/5
    • (64 jobs)
    I pride myself on being a versatile professional with extensive sales experience across the USA, UK, and Australia. My journey in Sales and Marketing commenced on January 2nd, 2014, and since then, I've held pivotal roles such as Closure Manager, Marketing Manager, and Instructor for various international campaigns. My exceptional ability to assimilate into diverse cultures, coupled with my strong influential skills, leads me to believe that fostering a friendly work environment, combined with effective marketing and promotional techniques (which may not always be conventional), is the key to accelerating a company's growth. This is only possible with a workforce that shares a mindset geared towards achieving the best possible results. Here's a glimpse of some of the campaigns I've successfully undertaken: 🏠 Real Estate ❄️ HVAC (Heating, Ventilation, and Air Conditioning) in California, Seattle, and Maryland 💼 Merchant Cash Advance (MCA), Business Loans, Line of Credit, Hard Money Loans, SBA Loans, Equipment Financing, PPP, ERC etc. ☀️ Solar Energy in the USA and Australia 🔌 Energy Campaigns (Switching Gas and Electricity Providers) 💻 Tech Support in Canada 🏡 ADT Home Security 🚪 Trust/Visage Doors and Windows Please note that I am exclusively interested in long-term contracts, as I am committed to building lasting and mutually beneficial partnerships. If you are considering working together, I kindly request that you only extend an invitation if you have the time to conduct an interview. Thank you for your consideration, and I look forward to the opportunity of discussing potential collaborations.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Sales
    Sales Management
    Customer Service
    LoanSifter
    Customer Support
    Cold Calling
    Call Center Management
    Telemarketing
    Lead Generation
    Finance & Accounting
    Phone Support
    Business with 10-99 Employees
  • $12 hourly

    • 5.0/5
    • (35 jobs)
    Are you 𝙊𝙑𝙀𝙍𝙒𝙃𝙀𝙇𝙈𝙀𝘿 managing ECOMMERCE STORE? 🏆 Over 8 Years of Experience in E-commerce 🎨 Top 1 consistently strives to deliver top-notch work and provide excellent service. 🤝 I possess a robust foundation in the e-commerce industry, complemented by a positive and proactive approach to my work. Here's what clients book me for 👇👇👇 🌟 E-COMMERCE ● Customer Service ● Product Sourcing ● Product Listing ● Order Fulfilment ● Multichannel Sales ● Inventory Management ● Shipping and Logistics ● Customer Retention ● Market Research ● Adapting to Market Changes ● Complaint Resolution ● Collaboration ● Data Security ● Returns and Refunds Management ● Review Management 🌟 𝙂𝙍𝘼𝙋𝙃𝙄𝘾 𝘿𝙀𝙎𝙄𝙂𝙉 ● Product Images for Listings ● Image Editing - Enhance their quality ● Image Dimensions - Resize images to fit the dimensions required for your e-commerce platform ● Image File Formats -Save images in appropriate file formats (e.g., JPEG, PNG) to ensure fast loading times and optimal image quality. ● Image Compression - Compress images while preserving quality to improve website loading speed and user experience. ● Alt Text: Add descriptive alt text to each image to improve accessibility and SEO. ● Image Watermarks: If needed, add watermarks to protect your images from unauthorized use ● Product Variation Images: Include images that showcase different product variations (e.g., colors, sizes) to help customers make informed choices. 🌟 𝙊𝙏𝙃𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀𝙎 ● Email Marketing ● Social Media Management ● Customer Service ● Paypal /Stripe Dispute Management ● FB Ads/ Campaign ● Call Center Customer Service Supervisor ( 8 years ) I'm proficient in using this software and platforms: 🌟 E-COMMERCE SALES PLATFORM ●Shopify, WooCommerce, BigCommerce, eBay, Walmart, Amazon, Cartzy 🌟 E-COMMERCE DROPSHIPPING TOOLS ● Zik Analytic, Auto DS, Dropified, Oberlo, CJ Dropshipping, Modalyst, Aliexpress, Zendrop, Commerce HQ, WordPress, BuybotPro, Hellium 10, Paypal, Stripe, Asigo, DSers 🌟 E-COMMERCE SPY TOOLS AND OTHER TOOLS ● Zik Analytic, Commerce Inspector, Spy Hero, SEMRush, Google Trend, Keyword Planner, Profit Genie, Grammarly, Ship Station, LastPass, Zee Drop, Keepa, Popularity Sort for eBay, Word Tune, Clarity Checker 🌟 𝘼𝙄 𝙏𝙊𝙊𝙇𝙎 𝙁𝙊𝙍 𝘾𝙊𝙉𝙏𝙀𝙉𝙏 𝘾𝙍𝙀𝘼𝙏𝙄𝙊𝙉 • ●ChatGPT, Jasper 🌟 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝘾𝘼𝙏𝙄𝙊𝙉 ● Slack, WhatsApp, Google Meet, Zoom, Zendesk, Georgia, Loom 🌟 𝙀𝙈𝘼𝙄𝙇 𝙏𝙀𝙈𝙋𝙇𝘼𝙏𝙀 𝘿𝙀𝙑𝙀𝙇𝙊𝙋𝙈𝙀𝙉𝙏 ● Canva, Klaviyo 🌟 𝙂𝙊𝙊𝙂𝙇𝙀 𝙒𝙊𝙍𝙆𝙋𝙇𝘼𝘾𝙀 𝙏𝙊𝙊𝙇𝙎 ● Gmail, Google Docs, Google Sheets, Google Drive, Google Meet 🌟 𝙋𝙃𝙊𝙏𝙊, 𝙍𝙀𝙀𝙇𝙎 & 𝙑𝙄𝘿𝙀𝙊 𝙀𝘿𝙄𝙏𝙄𝙉𝙂 ● Adobe, Canva, Capcut, 🌟 𝙋𝙍𝙊𝙅𝙀𝘾𝙏 𝙒𝙊𝙍𝙆𝙎𝙋𝘼𝘾𝙀 ● Asana, Trello, Slack, Notion 🌟 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎 ● Instagram, Facebook, Tiktok, Facebook Shop, Facebook Page 🌟 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝘾𝙊𝙉𝙏𝙀𝙉𝙏 | 𝘾𝘼𝙍𝙊𝙐𝙎𝙀𝙇𝙎 | 𝙏𝙀𝙈𝙋𝙇𝘼𝙏𝙀𝙎 ● Canva, Adobe Photoshop 🌟 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝘼𝙐𝙏𝙊𝙈𝘼𝙏𝙄𝙊𝙉 𝙏𝙊𝙊𝙇𝙎 ● Meta, Hootsuite 💥 Here's how I can skyrocket your brand's success: 💥 📱 Social Media Management: Boost your brand's online presence! ✍️ Content Writing: Engaging and persuasive content that sells! 👩💻 Copywriting: Turn your ideas into captivating words! 👩🎨 Content Creation: Stunning visuals that make your brand stand out! 📈 Social Media Strategies: Master plans to conquer the digital world! 💡 Are you ready for a game-changer? 💡 Let's make a difference together. I'm excited to join your team and contribute to our shared success. HIRE me, and let's achieve remarkable results together.💖 🟢 If you're sold and confident that we're the perfect match. 💬 Send me a personalized message and let's get started. 📞 Let's find the perfect time for a discovery call that suits you.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Virtual Assistance
    Ecommerce
    eBay
    Shopify
    PayPal
    ZIK-Analytics
    Product Listings
    Order Processing
    Social Media Management
    Facebook Ads Manager
    AliExpress
    Customer Service
    Dropshipping
    Data Entry
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    I have extensive experience in the customer service and technical support field, as well as cold calling potential clients to book an appointment and a real estate VA. Also, being in the BPO industry for more than a decade made me flexible, can quickly adapt to changes, fast learner, always up for a challenge, and can work with less supervision. I am very determined as well as resourceful, proactive, and a team player. My goal is to keep and help my clients reach their goals and help lessen their loads. I only engage myself in a job that I can commit to, which means that when I have an agreement with a client, I focus on it and work hard.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    B2B Lead Generation
    B2B Marketing
    Cold Calling
    Data Entry
    Technical Support
    Online Chat Support
    Customer Support
    HubSpot
    Communications
    Telemarketing
    Order Management
    Email Support
    Zendesk
    Real Estate
  • $16 hourly

    • 4.4/5
    • (7 jobs)
    I am a Customer Service Specialist with extensive history remote customer sales including Tele-sales and Web Chat sales. I also have extensive background in hospitalities from two of the larges hoteliers in the Caribbean. You are going to get an individual who goes above and beyond for your business Skills included are as follow: Customer Service and Sales Trainer Conflict resolution trainer Sexual Harassments Advisor Trainer Remote Sales Development Trainer Web Chat Trainer in customer service and chat soft skills Customer Service and Sales development for Small businesses Guest Services Coaching and development for remote services.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Relationship Management
    Price & Quote Negotiation
    US English Dialect
    Interpersonal Skills
    Appointment Setting
    B2B Marketing
    Training & Development
    Customer Service
    Customer Support
    Insightly
    Writing
    Music Dubbing
  • $10 hourly

    • 5.0/5
    • (17 jobs)
    I am a trained Customer Service expert as Agent executive/Supervisor with 12 years experience with inbound and outbound calling. I have worked in 4 telecommunications call centers where I have learn that customer service is the ROOT in every company. I am highly determined, keen, polite individual with great communication skills, maintain focus by setting goals and reaching them. My motto (QUALITY work though great CUSTOMER SERVICE). I LOVE what I do. I am also experienced with collections and transferring customer to the various departments as well as being a Data Entry Specialist for 4 years and also been a QA assistant with listening on agents live calls as well as recorded calls and given feedback for 2 years. I am dedicated to giving my BEST at whatever project is handed to me. I love the fast paced environment where deadlines are a priority and handling multiple jobs simultaneously is a requirement. I enjoy a challenge. I can type at a good speed. I am an efficient team player as well who can be depended on to roll up her sleeves when the going gets rough. Please do not hesitate to contact me for opportunities and I assure you that I will give an excellent job performance.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Appointment Scheduling
    Cold Calling
    Administrative Support
    B2B Marketing
    Phone Communication
    System Monitoring
    Data Entry
    Outbound Sales
    Helpdesk
    Customer Service
    Scheduling
    Phone Support
  • $138 hourly

    • 5.0/5
    • (123 jobs)
    CLIENT REVIEWS - "Absolutely phenomenal Contact Center SME. I had the pleasure of working with Melissa on a number of key strategic initiatives as our company developed complex client engagement frameworks for contact center-related processes. Her expertise was so apparent that we increased her scope to assist us with developing our menu of services that would speak to decision-makers. Her background working as a senior executive overseeing contact center operations shines through. She was able to effortlessly blend her "big-thinking" strategic hat with tactical delivery. Highly highly recommend." - "Melissa is an endless source of knowledge on all aspects of call center operations and compliance. We greatly benefited from her vast experience when tackling complex use cases. She is a great professional: responsive, organized, and structured in her approach. And, importantly, a great pleasure to work with!" - "Melissa is fantastic - polished, fast, enthusiastic, accurate, detailed. I will definitely rehire her for more assignments!" - "Melissa Miller is everything and more when it comes to an outstanding freelancer! Not only did she pick up technical communication very quickly, she offered advice on how to streamline future validation/data entry. The timeline of this project was perfectly executed. I enjoyed working with her very much, and will certainly be reaching out to again in the future!" - "Highly recommend. One of, if not THE, best Upworkers I have worked with. Great work product, highly communicative, and highly responsive." - "Very competent with excellent organizational, project management, and communication skills." EXPERTISE AREAS ■ Talent Management ■ Project Management ■ Customer Experience/Quality Systems ■ AOP / P&L Management ■ Research & Competitive Analysis ■ Process Improvement / LEAN ■ Leadership Development ■ Call Center Operations PROFESSIONAL RECOGNITION  2 Time Recipient, Transformer Award, WeightWatchers International  Senior Member, American Society for Quality, February 2004 – Present  Served, NICE User Group, Board of Directors, Chief Operating Officer, 2005 – 2007  Recipient, lockline / Asurion Leadership Award, May 2002  Recipient, AT&T, Malcolm Baldrige National Quality Award, April 1997  Recipient, AT&T, Circle of Excellence Award, November 1995 Solution-focused, achievement-oriented business professional with over 20 years call center experience in leadership roles. A strong team builder and leader who enjoys the challenge of organizational transformation, people development, customer experience, and product expansion. Strong capabilities in forming and implementing innovative and creative strategies, and dedicated to the principle of continuous improvement. Able to quickly organize and develop the required rapport for success. A highly ambitious individual with excellent interpersonal skills, complemented with a dedicated and dependable work ethic.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Data Mining
    Administrative Support
    Project Management
    Business Analysis
    Customer Retention
    Customer Service
    Strategic Plan
    Leadership Development
    Process Improvement
    Call Center Management
  • $12 hourly

    • 4.6/5
    • (172 jobs)
    I am VoIP/VICIDIAL/VICIBOX/Asterisk/FreePBX/GoAutodial/vTiger/3CX developer and solution provider with past 16+ years of rich experience. I have expertise in them, and so i am confident to serve you for the same. I have rich telecom, web and custom software development and support experience. I'm interested in your job & I guarantee doing it in short time. I didn’t ask for an upfront as I'm interested in building long term relationships based on trust because I'm confident with my quality of work.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    FreePBX
    CRM Software
    Firewall
    Call Center Management
    VICIDIAL
    Vtiger
    Web Design
    Asterisk
    WebRTC
    Search Engine Optimization
    VoIP
    WordPress
    Apache HTTP Server
    PHP
  • $10 hourly

    • 4.2/5
    • (10 jobs)
    Hello, My name is Dwight Richards and i am 43 years of age. I have over 15 years experience in Customer Service/Support, Chat, Email, Sales, Telemarketing, Appointment Settings, Quality Assurance/Monitoring. I also have experience in Dispatch Operations for food delivery companies and Online Presentations. I have experience providing tech support for Panasonic products such as,(Network Camera's, Plasma and LCD TV's, Blu-Ray, Home Theatre, etc.) by connecting compatible devices to the internet, troubleshooting steps, etc. In my free time i am a studio engineer who enjoy music, writing songs and my goal is to own my record label. I also do a lot of volunteer work with my NGO Organization JCI (Junior Chamber International, Kingston). I organize and coordinated projects, coordinate press releases, organize media interviews, set up courtesy calls on Public Figures and Government Officials and also learn how to do project proposals, public speaking and presentation. My current role is advisor to the International Community Area and to the P.R.Officer. I really enjoy this though and love making a difference in my community and peoples lives.. Thank You. Dwight Richards
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Sales
    Cold Calling
    Email Communication
    Telemarketing
    Customer Service
    Customer Support
    Ticketing System
    Phone Support
  • $50 hourly

    • 4.9/5
    • (575 jobs)
    I have over 20 years of experience in telemarketing and lead generation. I also have over 5 years of experience in management, quality control and supervision. I do have the ability and update your contact list in real time. I would love to be able to show you how I can increase your business! Skills: -telemarketing -Appointment Setting -webinar confirmations -cold calling -Worked a variety of CRMs -English as 1st Language -data mining -contact verification
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Business Development
    Sales Development
    Warm Leads
    Phone Communication
    Business Services
    Project Management Professional
    Data Mining
    Appointment Setting
    Scheduling
    Cold Calling
    Outbound Sales
    Sales
    Lead Generation
    Customer Service
    Telemarketing
  • $10 hourly

    • 4.6/5
    • (66 jobs)
    Hi there, Welcome to my profile. I would like to introduce my extensive expertise as a real estate cold caller. Over the past five years, I have honed my skills by collaborating with numerous investment groups, listing agents, brokers, and Tidal companies, handling a diverse array of real estate investments and listings. During my conversations, I prioritize establishing rapport while extracting essential information revolving around the property's condition, the homeowner's motivation, their preferred timeline for selling, the asking price, as well as additional pertinent details such as mortgage status, liens, bedrooms, bathrooms, flooring details, and more. I have successfully navigated various real estate listing types, including Pre-Foreclosure, Expired Listings, FSBO, FNF listings, Land Voice Data, Tax Delinquent properties, Absentee Owner scenarios, and code violation property owner situations. In executing my tasks effectively, I am well-versed in utilizing multiple texting software applications such as REIReply, Front, GoHighLevel, Twilio, and Smarter Contact. Moreover, I am proficient in operating a range of dialers, including Storm Dialer, Nextiva, Mojo, Vicidial, Google Voice, Phone Burner, ReadyMode, XenCall, True Caller, and Calltools. Furthermore, I am adept at managing various CRM systems like Podio, RocketReach, REIReply, REI Blackbook, Hubspot, among others, to ensure seamless organization and communication throughout the sales process. I am enthusiastic about the prospect of showcasing my skills and experience through an audio or video interview. I am confident that my abilities and dedication would significantly contribute to the success of your team. I eagerly await the opportunity to discuss how my skills align with your organization's needs. Warm regards, Jenny (Pseudonym)
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Real Estate Investment Assistance
    Administrative Support
    B2B Marketing
    B2C Marketing
    Telemarketing
    Sales
    Real Estate
    Cold Calling
  • $15 hourly

    • 5.0/5
    • (19 jobs)
    I've been in the business for more than a decade and still counting (customer service, sales, appointment setting, VA). I was exposed to different accounts like credit cards, insurance, telecommunications, MCA and payday loan, credit score check, real estate, VA and sales assistant for an EMR and Buybacks company, lead gen for used mobile homes and RV's, lead qualifier and data entry. My main objective is to give the best quality customer service there is. I am seeking opportunities to improve my skills and knowledge and to broaden my horizon.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Call Center Management
    Data Entry
    B2B Marketing
    Cold Calling
    Electronic Medical Record
    Sales
    Project Management
    Lead Generation
    Appointment Setting
    Customer Service
  • $10 hourly

    • 4.6/5
    • (193 jobs)
    As an expert in Sales & Marketing, Virtual Assistance, Digital Marketing, and Video Editing, I have been a successful freelancer since 2016. With an MBA in Accounting, I possess strong analytical skills and a deep understanding of business operations. In Sales & Marketing, I have experience with lead generation, customer acquisition, and sales conversion, making me an asset to any business looking to grow their revenue. I am skilled in creating sales funnels, email marketing campaigns, and social media marketing strategies that drive results. As a Virtual Assistant, I have experience with administrative tasks, data entry, and customer service. I am proficient in using tools like Microsoft Office, Google Suite, and project management software like Trello and Asana to help businesses stay organized and productive. In Digital Marketing, I specialize in SEO, PPC advertising, social media management, and content creation. I am familiar with tools such as Google Analytics, SEMrush, and Hootsuite and have experience managing digital marketing campaigns that increase brand visibility and generate leads. I am also an expert in Video Editing and have worked with Final Cut Pro, Adobe Premiere Pro, and After Effects to create professional-quality videos for a range of purposes. I can help businesses design engaging video content that drives engagement and conversions. I am a well-rounded freelancer with a diverse skill set and experience across multiple industries. My goal is to provide clients with high-quality work and exceptional customer service.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    English
    SMS
    Lead Management
    Appointment Setting
    Call Handling
    Phone Support
    Telemarketing
    B2B Marketing
    Inbound Marketing
    Lead Generation
    Customer Acquisition
    Cold Calling
    Appointment Setting
  • $10 hourly

    • 4.8/5
    • (41 jobs)
    As a highly capable professional with over 10 years of experience in the BPO industry, I am a goal-oriented, hardworking, and dedicated individual who is committed to delivering exceptional results. My track record of success is built on my ability to communicate effectively, build strong relationships with clients, and work tirelessly to meet their needs. I am a detail-oriented person who takes pride in my work and always strives to go above and beyond to get the job done. Whether it's delivering top-notch customer service, managing complex projects, or leading a team of professionals, I am always willing to do what it takes to achieve success. I am recognized for my ability to build rapport with clients, understand their unique needs, and develop customized solutions that exceed their expectations. I am an excellent communicator and am comfortable working with people at all levels of an organization. I am always available and willing to learn new things, whether it's mastering new technology, expanding my skillset, or taking on new challenges. My commitment to continuous learning and professional development has helped me stay ahead of the curve and deliver innovative solutions that drive results. If you are looking for a professional who can help you achieve your goals, I would love to connect with you.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Virtual Assistance
    Recruiting
    Management Skills
    Appointment Setting
    Candidate Interviewing
    Staff Recruitment & Management
    Customer Support
    Data Mining
    Cold Calling
    B2C Marketing
    Outbound Sales
    Customer Service
    Real Estate
    Telemarketing
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    I am the Filipina VA Wizard, at your service. Quick story short: A few years stint in the BPO industry, and more than 6-years as a quick-witted, trainable, and goal-oriented "Appointment Setter/ Cold Caller/ Telemarketer/ Lead Generator/ Sales Agent" in the home-based industry! I have worked for different niches like Life and Health Insurance, Banking, Accounting Firm/ Tax Collection and Sales. I work well with others but can also work alone. Let's speak today so I can let you know what I can bring to the table!
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    B2B Marketing
    Outbound Sales
    Sales
    Customer Service
    Lead Generation
    Email Communication
    Telemarketing
    Cold Calling
    Email Support
    Phone Support
    Online Chat Support
  • $15 hourly

    • 4.7/5
    • (56 jobs)
    I've been in the BPO industry for 4 years, and it taught me to be responsible, professional, and work hard even under the angry weather. I've been a call center manager for 4 years under production, training and quality assurance department.I am very familiar in managing people of different race and different levels, During my 4 years of being a manager, i managed a team of team leaders and quality assurance analyst. my expertise are as follows 1. Lead Generation 2. Customer service 3. Vendor Services 4. Client Services 5. Quality Assurance Management 6. Sales representative 7. Outsourcing Management
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Sales
    Data Scraping
    Phone Communication
    Outbound Sales
    Audio Editing
    Computer Skills
    Lead Generation
    Inbound Marketing
    Telemarketing
    Customer Service
    Call Center Management
  • $10 hourly

    • 5.0/5
    • (18 jobs)
    I am a diligent professional with 11+ years of experience in the call center industry. I can help you propel your business to success using my knowledge in customer handling, critical thinking, and top-tier administrative support.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Google Workspace
    Account Management
    Administrative Support
    Customer Service
    Incident Management
    Critical Thinking Skills
    Customer Support
    Email Support
    Online Chat Support
  • $10 hourly

    • 5.0/5
    • (15 jobs)
    -11 years experience in the technical and customer support field -Experience in overseeing legal documents signings -Has problem solving mindset and reliable work ethic -Ready to step up in business managing role -Flexible and fast-learning skills -Gives utmost attention to finest details -Former business owner
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Email Communication
    Business Development
    Microsoft Excel
    Technical Support
    Customer Service
    Business Management
    Call Center Management
    Phone Support
  • $12 hourly

    • 5.0/5
    • (8 jobs)
    ✅ Certified Digital Marketer ✅ Certified General Virtual Assistant ✅ With Years Of Experience ✅ 100% Job Completion ✅ 90% of Clients Who Would Recommend my work In my years of experience in digital marketing, I handled a wide array of a general virtual assistant's jobs such as but not limited to: data entry, lead generation, email (handling/marketing/templates), calendar handling/management, social media management/marketing, vlogging, logo/graphic designing, image/video creation, content writing/copywriting, local and international e-commerce, account and finance monitoring, customer service, freelance coaching, team leadership, project management, and basic web development. I am proficient in using computer tools, softwares and applications. Such as but not limited to: Mailchimp, Microsoft Office Software, Google (Drive, Docs, Sheets, Forms, Map, Calendar, Domain, and Workspace), Leads Gorilla, Social Media Platforms (Facebook, Twitter, Instagram, Pinterest, Linkedin, Tiktok and Youtube), Graphic Designing (Kinemaster, Filmora, Paint, Canva and Photoshop), Web Development (Basic WordPress & Wix), E-commerce Platforms (Shopee, Lazada, Shopify, ShipBob and CJ Droshipping) and my cup is not full in which I am always open to learning new things. I am reliable and a goal-oriented person. I always do my best to make sure I finish my work on time with 100% accuracy. I am resourceful, and I always maximize the tools and resources to look for answers before asking questions.I’m fiercely competitive in my approach, I always value the privacy and security of the company and I’m positive my expertise and dedication will make me an immediate asset to your company. I'm the extra set of hands that will organize your chaos because my main goal is to help your business grow and prosper! My expertise and experience will be shared with you, to assist you in completing your mission, vision and goals for your business brand, and your long-term goals! I am always ready to share friendly advice which will aid in my clients success!✔ Please feel free to send me a message and thank you for taking your time reading my profile. I hope you have a great day ahead of you! Stay safe! Sincerely, Lorraine Mae A. Obiso My motto in life: "Leaders create results and I make your vision into reality."
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Content Strategy
    Creative Writing
    Content Creation
    Mailchimp
    Content Writing
    Digital Marketing
    Social Media Management
    Campaign Setup
    Adobe Photoshop
    Canva
    Graphic Design
  • $13 hourly

    • 4.0/5
    • (18 jobs)
    Executive Assistant with 14+years of experience providing administrative support to top level executives within international companies. Detail-oriented with strong organizational skills. Great adaptability and flexibility and experience working in fast-paced environments
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    Office 365
    English
    Translation
    IT Recruiting
    WordPress
    Microsoft Outlook
    IT Sourcing
    Organizational Behavior
    Agile Project Management
    Blog Writing
    Time Management
    Google Workspace
  • $10 hourly

    • 5.0/5
    • (35 jobs)
    I am a diligent, adaptable, and resourceful individual who has gained experience in various fields. Specifically, I worked for a year as a field collector, where I was responsible for visiting customers' homes and collecting their payments. Additionally, I have spent a year as a customer service associate/credit card collector at a Business Process Outsourcing company, where I have honed my communication skills, both in person and over the phone. I have also delved into the freelance industry and worked as a cold caller. Through my hard work and exceptional performance, I have led a team of cold callers and maintained high levels of productivity, which led to me being entrusted with field inspections and quality control tasks by the client. I am versatile and can work independently or in a team, and I'm always willing to learn new things. I am excited to have the opportunity to work with you in the near future.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Lead Generation
    Internet Marketing
    Data Mining
    Marketing
    Sales
    Relationship Management
    B2B
    Customer Acqusition
    Customer Service
    Data Entry
    Customer Support
    Cold Calling
  • $10 hourly

    • 4.1/5
    • (1 job)
    Hello there! Mel here, I am a professional Customer Service Specialist with over 12 years of experience in providing excellent customer service, it has sharpened my skills to handle this job well. I am a strong team player, and I have a very positive outlook in life, and very helpful with customers. I'm passionate, hardworking and highly organized. I am flexible in a work challenge. I can managed multiple task with minimal supervision. I am also eager to learn and not afraid to ask questions. I am a quick learner, can absorb new ideas and acquire new skills. And lastly I learned that integrity, responsibility and honesty are the core values in working from home. I believe I can be an asset to your company and I look forward to working with you. I am proficient in the following tools: - MS Office (Excel, PPT, Word, Outlook) - Google (Workspace. Sheet. Suite) - VoIP/Softphone-Avaya, Zoiper, Salesforce, TCN, Vicidial
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    Administrative Support
    Interpersonal Skills
    Phone Communication
    Sales
    Google
    Customer Support
    Order Entry
    Customer Satisfaction
    Customer Service
    Call Center Software
    Online Chat Support
    Phone Support
    Order Tracking
  • $17 hourly

    • 5.0/5
    • (37 jobs)
    Over the past decade of working online, I've honed a diverse skill set and I'm now actively seeking opportunities to offer my expertise to clients: 1. Virtual Assistance: Proficient in cloud-based tasks like email management, appointment scheduling, and document handling. I can efficiently manage your virtual office, allowing you to focus on your core business activities. 2. Transaction Coordination: Experienced in streamlining real estate transaction processes, ensuring timely preparation and submission of documents. Particularly successful with Keller Williams agents. 3. Customer Support: Skilled in handling customer inquiries and technical support via chat and tickets. I have a track record of transforming frustrated customers into satisfied ones, having advanced from Tier 1 to Tier 2 and even taking on a Team Lead role. 4. Project Management/Recruitment: Managed testing, lead generation, and candidate research campaigns for US-based consulting firms. 5. Social Media Management: Proficient in utilizing Facebook, Pinterest, and Instagram to enhance brand visibility, engagement, and lead generation. My core strength lies in my commitment to delivering top-notch work that ensures client satisfaction. I'm a dedicated and quick learner, known for my honesty, reliability, and strong communication skills – both written and verbal. I approach my work with diligence, always willing to go the extra mile. Additionally, I possess a positive attitude and a good sense of humor, which helps me tackle challenges optimistically. I invite you to review my profile and assess whether my skill set aligns with your company's requirements. Don't hesitate to reach out to start discussing your project today!
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    Canva
    Customer Service
    File Management
    Intercom
    Administrative Support
    Google Docs
    Google Workspace
    Email Communication
    Technical Support
    Email Support
  • $35 hourly

    • 4.6/5
    • (16 jobs)
    Hello, and thank you for visiting my profile! I am an enthusiastic, skilled Front End Web and Certified Webflow Developer, who strives to build beautiful, immersive, accessible, and intuitive web apps using well-crafted code. I speak English, Spanish, and French. I am well-versed in JavaScript (vanilla js), jQuery, Reactjs, Nodejs, HTML, CSS, SCSS (SASS), Material UI, Bootstrap, and Styled Components. I believe in creating websites and web apps that provide an outstanding experience to all users. As a result, my codes are SEO-friendly. My technical skills: ✔ CSS ✔ HTML ✔ Javascript ✔ jQuery ✔ Typescript ✔ React.js ✔ Redux ✔ Next.js ✔ Webflow ✔ Gsap ✔ Bootstrap ✔ Material UI ✔ Tailwind.css ✔ SASS/SCSS ✔ responsive design ✔ Zapier I manage to keep current on new technologies and tools to make sure my clients receive the best from me. It will be my pleasure to speak with you and discuss how I can assist you in turning your vision into a reality. Feel free to send me a message. 🙂 Nice days. ☕
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Airtable
    Webflow
    JavaScript
    GitHub
    Vue.js
    Node.js
    Firebase
    React
    Bootstrap
    HTML5
    Tailwind CSS
    CSS
    SaaS
    Technical Support
  • $20 hourly

    • 5.0/5
    • (10 jobs)
    With more than 11 years of experience in the BPO (Call Center) Industry and more than 8 years of experience as a Senior Operations Manager, I've managed a starting program that grew to more than 300 seats. I am a reliable and hardworking professional that can give you a high-quality service, be it in Appointment Setting, Lead Generation, Technical Support, Customer Service, Chat, or Email support. Aside from my corporate experience, I’ve also helped in growing 3 startup Call Centers from scratch until they grew to 40 headcounts supporting Customer Service and Appointment Setting from hiring, training, scheduling, creating processes and giving support in production and coaching. I’ve also worked as a Project Manager of a COO where I handled multiple projects in a Virtual setting (Work from Home). I managed and hired developers, VAs and other resources to help out with my Client's business. I also helped in growing a solar startup company and managed appointment setters as the Call Center Director. Additional Skills: Project Management, Email Management, inbound/outbound calls, process creation, and management for startup and ongoing business, schedule/time management, advanced data entry, ticket creation using multiple tools, Job posting, Job Application/Hiring Management (process, interview, recommendation, and hiring), Basic WordPress Management, Management of Solar Appointment Setters. Solar startup. Tools Used: MS Dynamics CRM, ClickUp, Todoist, Asana, Trello, Autotask, Microsoft Office 365 (including Planner, Outlook, Word, Excel, Powerpoint, OneNote, Teams, OneDrive, Sharepoint), Google Suite, Slack, Shopify, Gorgias, LiveAgent, Zendesk, TextExpander, Activtrak, GoHighLevel, Vici Dialer.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Data Scraping
    Appointment Setting
    VICIDIAL
    ClickUp
    Data Mining
    Cross Functional Team Leadership
    Agile CRM
    Business Operations
    Leadership Development
    Project Management
    Customer Service
    Leadership Skills
    Call Center Management
    Zendesk
  • $13 hourly

    • 5.0/5
    • (5 jobs)
    BPO - 17 years experience Collections - 4 years experience Inbound & Outbound Verification - 17 years experience Customer Service - 17 years experience Credit Cards Cross Sell & Acquisition - 1 year experience Real Estate Appointment Setting - 4 years experience Lead Generation - 11 months experience Started working remotely last 2015 and did a lot of appointment setting and lead generation accounts.
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    Google Calendar
    Calendar
    Email Support
    Cold Calling
    Sales & Marketing
    Customer Support
    Customer Service
    English Tutoring
    Administrative Support
    Appointment Setting
    Lead Generation
    Outbound Sales
    Data Entry
    Data Encoding
    Email Handling
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