Hire the Best Account Executives

I work with business authors, consultants, executives, founders, and thought leaders, who need their manuscript transformed into a polished, published book that builds credibility and authority. What I handle end-to-end: — Professional cover design (print + digital) built to compete on Amazon — Interior formatting for KDP print and eBook — Full Amazon KDP setup, upload, and publication — IngramSpark, ACX (Audible), and Amazon Seller Central publishing — Author page and book description page optimization — ISBN guidance and metadata strategy — Amazon Advertising Campaigns (to position your book at the top the Search Results Page) What you get: a published book on Amazon in 10 days or less, production files delivered, and zero technical headaches. I've authored two books on Amazon publishing myself, including "Hassle-Free Method to Publish Any Book on Amazon KDP", so I'm not just a designer. I understand publishing from the inside, which means I catch problems before they become delays. If you've finished writing and you're ready to publish professionally, let's talk.

Most businesses don't struggle because they lack help. They struggle because operations are disorganised, clients don't get the attention they need, and tasks fall through the cracks. That is where I come in. I am a Top-Rated Virtual Assistant with over five years of experience supporting founders, executives, and growing teams across operations, customer success, onboarding, and administrative management. I bring structure to messy workflows, consistency to client communication, and reliability to every task I take on. WHAT I HELP WITH Virtual Assistance and Admin Support • Inbox and calendar management • Document and file organisation • Task tracking and follow-ups • Day-to-day coordination and correspondence Operations Support • Workflow organisation and process coordination • SOP creation and process documentation • KPI tracking and reporting • Tool setup and management across platforms Customer Success, Onboarding and Account Management • Owning the full post-sale customer lifecycle • Running intro calls to understand client goals post-sale • Managing all day-to-day client communication • Monitoring account health and resolving issues early • Keeping clients happy, engaged, and retained • Identifying upsell and cross-sell opportunities • Translating client needs to internal teams • Tracking key metrics and gathering regular reports • Coordinating introductions and scheduling meetings TOOLS I WORK WITH HubSpot, GoHighLevel, Dubsado, Zendesk, Intercom, ClickUp, Asana, Notion, Trello, Airtable, Jira Google Workspace, Slack, Zoom, Zapier HOW I WORK I focus on structure, clarity, and follow-through. Whether I am managing an executive's inbox, onboarding a new client, or keeping operations running behind the scenes, my goal is always the same: make sure everything stays visible, organised, and moving forward without you having to chase it. WHY CLIENTS WORK WITH ME 100% Job Success Score. Top Rated. Over 40 completed contracts across SaaS, e-commerce, and service-based businesses. Clients consistently describe me as reliable, clear, detail-oriented, and accountable for outcomes. If you need someone who takes ownership, stays proactive, and gets things done without constant oversight, let's talk.

ACTING AS CHIEF OF STAFF * Operations executive with 10+ years building systems and processes that drove double digit cost savings and supported 10s (tens) of staff across multiple offices * Led cross-functional strategy and expansion initiatives, including market entry and M&A transactions * Partnered with executive leadership to manage budgets, track OKRs, and translate brand vision into actionable roadmaps * Skilled in governance frameworks, creative collaboration, and stakeholder engagement to align teams and accelerate execution ACTING AS OPERATIONS EXECUTIVE - MANAGING TEAMS * Directed business development and marketing campaigns that expanded advisory and IT consulting pipelines by collaborating with cross-functional teams * Defined strategy for expansion, new market penetration, acquisition (M&A) * Coordinated software development, technology, and marketing teams across remote and on-site offices to streamline project delivery * Represented leadership in town halls, board presentations, and kickoff meetings to ensure clear messaging, alignment, and execution * Managed global operations and procurement, negotiating contracts that yielded $100K+ in savings while ensuring IT continuity * Established monthly governance cadences to track OKRs, budgets, and deliverables, improving transparency and accountability * Cultivated partnerships with K-12, higher education, government, non profits and corporate clients to align offerings with stakeholder needs * Led RFP strategy, crafted proposals, and delivered presentations to win new contracts and support revenue growth. Won local and federal government RFPs as well as private ones. * Implemented tracking frameworks to monitor lead-to-opportunity conversion rates and inform strategy adjustments ACHIEVEMENTS * Organizational Improvement: Created the operations systems when company was growing from 30 to 75 head count. * Revenue Growth: 104 % and 146%, respectively, of the annual plan * Improved Operations and Efficiency of professional services company, IT MSP company, SAAS Company, coworking startup, * Recommended operations process improvements to direct reports or cross functional teams CERTIFICATIONS Leadership Certificate, CEO Global HR As a Strategic Business Partner, Linkedin Brand Management, London Business School Professional Sales Certificate, Canadian Professional Sales Association SKILLS Strategy & Operations: Strategic Planning, Operations Management, Sales Management, Budgeting & Forecasting, M&A Due Diligence, OKR Tracking, People Management, Procurement Governance & Processes: Process Frameworks, Governance Cadences, Cross Functional Coordination, Risk & Compliance, Contract Negotiation, International Contract Management Brand & Creative Enablement: Creative Collaboration, Internal Communications, Presentation & Messaging, Stakeholder Engagement Growth: business development, international business development, property / condo management Tools & Technologies: Salesforce, Asana, Docusign, RingCentral, ZoomInfo, Copilot, hubspot, AI Podcast creation, Make, Using a data file like excel and turning into a beautiful visual analysis using Perplexity, AI agent creation using Pickaxe, Creating a webpage from a search/ prompt Deep research in using Google Gemini, Presentations creation using Gamma.ai, Did a video using Google Flow and ChatGpt INDUSTRIES Professional Services, IT MSP, SAAS, IT Hardware & Software, Shipbuilding, Foreign Trade, Chemical Manufacturing, Building Maintenance, Construction, Government.

Hi there, I’m 𝙍𝙊𝙎𝘼𝙉 - nice to meet you! 👋 𝗜 𝗵𝗲𝗹𝗽 𝗯𝘂𝘀𝘆 𝗳𝗼𝘂𝗻𝗱𝗲𝗿𝘀, 𝗮𝗴𝗲𝗻𝗰𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗴𝗿𝗼𝘄𝗶𝗻𝗴 𝘁𝗲𝗮𝗺𝘀 𝘀𝘁𝗮𝘆 𝗼𝗿𝗴𝗮𝗻𝗶𝘀𝗲𝗱, 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝘃𝗲, 𝗮𝗻𝗱 𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝗼𝗻 𝘄𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗺𝗼𝘃𝗲𝘀 𝘁𝗵𝗲𝗶𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗳𝗼𝗿𝘄𝗮𝗿𝗱. 𝗪𝗶𝘁𝗵 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗰𝗿𝗼𝘀𝘀 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀, 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲, 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝗮𝗻𝗱 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻, 𝗜 𝘀𝘁𝗲𝗽 𝗶𝗻 𝘄𝗵𝗲𝗿𝗲 𝘁𝗵𝗶𝗻𝗴𝘀 𝗳𝗲𝗲𝗹 𝗼𝘃𝗲𝗿𝘄𝗵𝗲𝗹𝗺𝗶𝗻𝗴 - 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝘁𝗵𝗲 𝗱𝗲𝘁𝗮𝗶𝗹𝘀, 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗱𝗮𝘆-𝘁𝗼-𝗱𝗮𝘆 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝘀𝗼 𝘆𝗼𝘂 𝗱𝗼𝗻’𝘁 𝗵𝗮𝘃𝗲 𝘁𝗼. I’m the person clients rely on when they need someone dependable, proactive, and able to figure things out without constant supervision. 💯 ✨ 𝙒𝙃𝘼𝙏 𝙄 𝘾𝘼𝙉 𝘿𝙊 𝙁𝙊𝙍 𝙔𝙊𝙐 ✔ Calendar scheduling & meeting coordination ✔ Customer service (email, chat, ticketing) ✔ Client follow-ups and order tracking ✔ Operations support & process organisation ✔ Research & data entry ✔ Recruitment coordination & onboarding ✔ Project and event coordination ✔ Basic bookkeeping & reporting ✔ Marketing/admin support ✨ 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀 & 𝘽𝘼𝘾𝙆𝙂𝙍𝙊𝙐𝙉𝘿 💎 5+ years supporting C-level executives (communications, priorities, operations) 📈 6 years in PR & Marketing coordination 🏆 10 years in operations & customer service 🧠 Recruitment & hiring management experience 🛒 Product sourcing & supplier coordination (Alibaba Platinum Buyer) ✨ 𝙀𝘿𝙐𝘾𝘼𝙏𝙄𝙊𝙉 & 𝙀𝙓𝙏𝙍𝘼𝙎 💻 BS International Relation - Major in International Trade 🎤 Motivational Speaker, Life Coach & Accountability Partner 🪖 Sergeant, Philippine Airforce Reserve ✨𝙏𝙊𝙊𝙇𝙎 𝙄’𝙑𝙀 𝙒𝙊𝙍𝙆𝙀𝘿 𝙒𝙄𝙏𝙃: Google Workspace | Microsoft Office | Slack | CRM & ticketing platforms | Shopify (and similar systems) 𝙄𝙛 𝙮𝙤𝙪’𝙧𝙚 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙨𝙤𝙢𝙚𝙤𝙣𝙚 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 𝙬𝙝𝙤 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙚𝙨 𝙘𝙡𝙚𝙖𝙧𝙡𝙮 𝙖𝙣𝙙 𝙩𝙖𝙠𝙚𝙨 𝙤𝙬𝙣𝙚𝙧𝙨𝙝𝙞𝙥 𝙤𝙛 𝙩𝙝𝙚𝙞𝙧 𝙬𝙤𝙧𝙠, 𝙄’𝙙 𝙡𝙤𝙫𝙚 𝙩𝙤 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨. 𝙎𝙚𝙣𝙙 𝙢𝙚 𝙖 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙖𝙣𝙙 𝙩𝙚𝙡𝙡 𝙢𝙚 𝙬𝙝𝙖𝙩 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙 𝙝𝙚𝙡𝙥 𝙬𝙞𝙩𝙝 - 𝙄’𝙢 𝙝𝙖𝙥𝙥𝙮 𝙩𝙤 𝙨𝙩𝙖𝙧𝙩 𝙧𝙞𝙜𝙝𝙩 𝙖𝙬𝙖𝙮.

You’re not struggling because you lack ambition. You’re struggling because ambition without structure is just beautiful chaos. Executive Assistant | Executive Virtual Assistant | Personal Assistant | Administrative Support | Virtual Assistance | Email Communication | Scheduling | Data Entry | Accountability Partner | ADHD Support | Body Doubling Your calendar is full but priorities aren’t clear. Your inbox is loud but the important things are buried. You know exactly what needs to happen, and somehow, it still doesn’t. That’s not a discipline problem. That’s not laziness. 👉 That’s a structure problem, and that’s exactly what I fix. I’m Mercy, an Executive Assistant and Executive Virtual Assistant supporting founders, CEOs, and neurodivergent professionals who need more than task management. They need a Personal Assistant and Accountability Partner who anticipates, executes, and never lets details fall, deadlines slide, or priorities blur. Here’s what happened when structure met chaos: ▶ One founder came to me with 5,000+ unread emails and a calendar full of overlapping appointments ▶ Within weeks we hit inbox zero, conflicts were eliminated, and he stopped missing meetings entirely ▶ Inbox backlogs reduced by 40 to 60 percent within the first two weeks ▶ Scheduling conflicts cut by 30 percent or more through proactive calendar management ▶ 5 to 10 hours reclaimed weekly so executives focus on high-impact work only ▶ CRM records cleaned and maintained with zero data loss across multiple platforms ▶ Daily follow-through improved with zero micromanagement required That’s not magic. That’s structure and execution, and it’s exactly what I bring to every executive and business owner I support. What I handle as your Executive Virtual Assistant: ▶ Inbox and email management that protects your attention, not just your schedule, using Gmail, Outlook, and Google Workspace ▶ Calendar management and scheduling using Google Calendar and Calendly, creating focus, not just availability ▶ Task and project coordination using ClickUp, Asana, Trello, and Monday so deadlines are met without you chasing ▶ CRM management using HubSpot, Zoho, and GoHighLevel, keeping records clean, current, and reliable ▶ SOP documentation, file management, workflow organization, and personal administration handled cleanly behind the scenes ▶ Research, data entry, travel planning, and general administrative support managed with accuracy and discretion ▶ Notion, Google Workspace, and Microsoft Office systems organized and maintained so operations run smoothly Where I go further than most Executive Assistants: I’m also an ADHD-informed Accountability Partner for founders, executives, and high-performing professionals who carry high cognitive load, struggle with follow-through, or identify as neurodivergent. Most Virtual Assistants manage tasks. I manage execution. ▶ Body doubling sessions to help you start, focus, and follow through ▶ Weekly accountability check-ins to keep momentum consistent ▶ ADHD-friendly systems and personal administration support that reduce overwhelm and decision fatigue ▶ Breaking big goals into clear daily execution steps so nothing stalls If you are a founder or executive who knows what needs to happen but can’t make it stick, that’s exactly where I come in as your Executive Virtual Assistant and Accountability Partner. I don’t just help you plan. I help you execute. You’ll work best with me if you’re: ▶ A founder or CEO who needs reliable Executive Support and Administrative Support without micromanaging ▶ An executive or high-performing professional who needs tough love accountability and consistent encouragement in equal measure ▶ A neurodivergent professional or business owner with ADHD who needs a thinking partner and Personal Assistant, not just a task manager ▶ Someone who has outgrown reactive Virtual Assistance and needs an Executive Assistant who is three steps ahead at all times What working with me actually looks like: ▶ Inbox zero achieved and maintained through structured email communication and inbox management systems ▶ Conflict-free scheduling and calendar management that protects your most important work ▶ Clean CRM records, organized workflows, and reliable operations support running in the background ▶ Data entry, research, travel planning, and documentation handled without you lifting a finger ▶ A calm, consistent Executive Virtual Assistant and Accountability Partner who reduces your mental load every single day Less overwhelm. Less mental noise. Less unfinished work on your list. 👉 If this is what you need, send me a MESSAGE or INVITE ME to your job. Let’s get started.

Achieve Your Sustainable Body Transformation Through Health & Physical Fitness Are you struggling to lose weight, build muscle, burn fat, track your nutrition and stay consistent with your routine? Do you need a workout plan that truly fits your busy lifestyle? You don’t have to navigate this journey alone. I’ll guide you every step of the way. I’m a NASM-certified personal trainer with over six years of experience helping men and women regain confidence through a diverse range of training methods, including strength training, HIIT, Tabata, functional training, TRX, kettlebells, bodyweight exercises, and both home-based and gym-based workouts. specialises in online coaching. In addition to in-person training, I also offer one-on-one personal training and virtual/video sessions tailored to busy professionals, CEOs, executives, entrepreneurs, and remote workers who sit for long hours. My clients consistently achieve more than 90% of their fitness goals. I provide structure, accountability, and results-driven guidance, without overcomplicating the process. What I Offer. Personalised Workout Programs: Custom-designed fitness plans delivered through your preferred platform (Trainerize, Everfit, TrueCoach, MyfitnessPal, Zoom, Google Meet, or PDF/Google Sheets). Simple, Effective Nutrition: Clear guidance on calorie tracking and meal planning to support fat loss and long-term lifestyle goals. Goal Accountability & Consistency: Structured coaching with motivation, weekly check-ins, and proactive adjustments to keep you on track and push past plateaus. Progress Tracking: Measurable insights using a daily fitness tracker to ensure you’re consistently moving toward your desired results. Why Clients Choose Me A clear, structured fitness plan instead of random, ineffective workouts. Measurable progress in fat loss and strength gains. An accountability coach who adapts programs based on individual needs and results. A coach who understands women's hormonal struggles Ready to Stop Wishing and Start Achieving? Let’s connect for a quick call or DM to discuss your goals, assess your needs, and build a Structure that delivers real, lasting results.