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  • $19 hourly
    10+ years of experience, working as an Operations Manager/SR Recruiter/Account Relations Manager/Account Executive and Team Lead. I was promoted from a Jr Recruiter, to an Operations Manager in less than 2 years, during which I helped build and establish a startup company to a profitable recruitment company with me managing all internal operations solely. Between Operations, Account Management, Client Relations, Client Satisfaction roles, I bring to the table expertise working with multiple startups as well as established and enterprise companies. Sourcing, onboarding, training, managing and leading teams as well as handling customer relations, technical trouble shooting and sales, these are only a few skills that I can juggle among others! I have worked and still do with a lot of big names and brands, managed their accounts, upsold services and made sure we keep a very good relation with each of them. I am verry passionate and dedicated and I wear multiple hats, I am a go getter and I don't take No for an answer! :)
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Business Operations
    Project Management
    Customer Relationship Management
    Process Improvement
    Zendesk
    Technical Support
    Human Resource Management
    Recruiting
  • $50 hourly
    Before reading this description I would like you to land on below TikTok Shop portfolios. As a seasoned TikTok Shop specialist, I offer comprehensive services to investors and sellers aiming to expand their presence and boost sales on TikTok Shop. With a keen understanding of the platform, I specialize in product research, listing optimization, and seamless integration with third-party applications such as Shopify. My expertise lies in enhancing shop performance, improving listing rankings, and managing effective affiliate marketing strategies. My track record includes the successful launch of three private label brands from the ground up, a testament to my ability to nurture and grow businesses on digital platforms. Additionally, I have managed multiple TikTok Shop accounts for established sellers from diverse marketplaces like Amazon, Walmart, and Shopify, contributing to an impressive total of up to 5 million USD in sales. My holistic approach to TikTok Shop management also encompasses handling account health issues, ensuring that my clients maintain an excellent standing on the platform. With my strategic insights and hands-on experience, I am committed to helping you achieve outstanding results and significant growth on TikTok Shop. You can find me on every social platform by searching "Shahid Iqbal Samo" Feel free to Contact me if you are looking for PL Expert or any of the above services
    vsuc_fltilesrefresh_TrophyIcon Account Management
    TikTok Marketing
    TikTok Video
    TikTok Ad
    Sales
    Private Labeling & White Labeling
    TikTok
    Legal Assistance
    Product Research
    Business Services
    Product Sourcing
    Product Launch
    Legal Consulting
    Inventory Management
    Virtual Assistance
  • $25 hourly
    HIGHLIGHTS: 1) Business Development o Successful BD Campaign: Acquisition of KQ by STEC via the ZFS port on Linux Campaign (Primary target: North America, South America, EMEA, Asia Pacific) o Lead Generation, Demos & Sales Closure: data storage & application development services o Expanded Rishabh Software’s RPO services market to EMEA o Business Plan & Strategy for a IoT startup o Penetrated Global markets & developed channel partner relationships for a Database company (Db - NoSql database) 2) Sales a) Automation Anywhere – Sales Executive • First sales hire & exec at Automation Anywhere • Delivered high conversion rates. Activities involved contacting inbound leads, demonstrations, POCs, Proposals, CXO conversations & sales closures. • Increased sales rev (Q2Q) exponentially – rev of over $150K generated Q2Q (this is during AA’s startup phase) • Initiative to target the Asia Pacific market & major client acquisitions • (top fortune companies as well as gov sector) – closed major client deals & helped with market penetration. Client’s converted list includes Dell, E&Y, Amdocs (OEM), govt. of Aus, KP, and many more. b) B2B SaaS company Startup – Sales Consultant • B2B SaaS software for ecommerce companies • Profile: Inbound/Outbound sales, client onboarding, demonstrations & sales closure. Selling both software & services, upsell/crossell during account management • Q2Q revenue generated & carried over from Under 20,000$ to over $100K MoM c) B2B Enterprise OpenSource Software Startup – Sales consultant • Design & develop the sales strategy & collateral • Reach out to incoming leads, technical discussions, proposal writing & sales closure • Target achieved: o 346% revenue growth YoY for the company o Major clients included government, top fortune companies (Multi-Billion $ revenue) and one of the core sectors was Healthcare o Revenue well over $ 500K Q2Q for the company, instrumental in growing it from just 2 people org to over 25 people organization • Plan & Implement future sales strategy & lead generation strategy 3) Product Management & Marketing o Two successful product launches o Comprehensive product marketing management (From UI design to whitepapers) o Presenting at Flash Summit KEY SKILLS: Business Development, Sales, Marketing, Program Management, Account Management, Technical support, Application Development, Web Development, Technical Writing 15 years of experience in Global IT Product Management, Program Management, Business Development, Marketing Sales & technical Support (Expertise in both products as well as services sales), Lead Generation, Marketing, Market Research & Analysis, Business Development, Business Analysis and IT Support. Catered to US, EMEA (Europe, Middle East & Africa) & Asia-Pacific customers. Strong understanding of various IT Verticals, right from Web Services to Data Storage domain. Have catered to clients from various industry verticals ranging from BFSI to Healthcare. Educational Qualification: Bachelor of Electrical Engineering, Master of Information Technology (Networks & Security) As a client success manager, involved in program management for Qwiklabs (Google vendor). Managing a staff of 96 associate cloud engineers providing support for a cloud based product, delivering high value with high customer satisfaction ratings (over 95% with over 3000 tickets per week). Working with this company, I grew the team size by adding over 60 headcount in a space of 9 months. I have worked with 3 Start Up companies in the US & 3 publicly listed companies at NASDAQ. Played a pivotal role in getting one of the start up companies acquired, while I was the acting Business Development Manager for the start up company. Have successfully launched products in the markets, generated leads for the same as well as written product roadmap. Love team games, contributing in whichever way I can - even if am working as a program manager, I do try to give my creative inputs to the product team or keep an eye for any business opportunity. Right from working as a Network support engineer & a Systems Engineer to launching Products & managing Product marketing to Consulting Small Medium Businesses for Business Devleopment & Lead Generation, in these years of experience, I have amassed a mutli-faceted experience in the field of Sales & Business Development and Product Management And Marketing with a touch of customer support (networking, systems, application support), Am passionate about what I do and more than willing to go an extra mile to help the clients. Together we will & together we can is what I always say :)
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Sales Strategy
    Sales Consulting
    Inside Sales
    Sales & Marketing Collateral
    Customer Service
    Marketing Management
    Business Proposal Writing
    Business Plan
    Customer Satisfaction
    Sales Leadership
    Sales Call
    Business Development
    Sales Management
    Relationship Management
    Sales Development
    Sales
    Lead Generation
  • $200 hourly
    "Bespoke, expert Amazon seller lawyers for your Amazon suspensions" I will write a customized appeal letter based on your case/reason for suspension that will increase the chances of getting quick reinstatement. How it works: Send us your first Amazon suspension message to us and any relevant information. I will do a case study on the root cause of suspension I will write customize appeal letter according to the root cause and account health and performance history Send your appeal letter (Plan of Action). Submit, get reinstated, and start selling again. Why pick me? I have a 100% success rate with the appeals and I know exactly what Amazon wants to hear. Please contact if your account suspended for the following reason(s): Inauthentic claim Counterfeit claim Used sold as new IP/Counterfeit infringement Trademark infringement Copyright infringement Misusing ASIN variations Late shipment rate Order defect rate FBA warnings Low tracking rate Late shipping rate Restricted product removal The Not matching product detail page Invoices not meeting date requirements Safety complaints Feel free to contact and discuss your issue, consultation is free :)
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Critical Thinking Skills
    Trademark
    Amazon Plugin
    Patent
    Amazon Seller Central
    Intellectual Property Law
    Amazon FBA
    Amazon Advertising Console
    Amazon PPC
    Ecommerce Website Development
  • $15 hourly
    🚀 Ignite Your Customer Success with an 8-Year Expert Customer Success Manager! 🚀 💼 Why Partner with Me? 💼 ✅ 8 Years of Industry Mastery: With an impressive 8-year track record, I'm a seasoned expert in transforming satisfied customers into enthusiastic brand advocates. I've honed my skills working with renowned companies such as AT&T, Barclays, T-Mobile, and Microsoft. Additionally, I bring extensive experience as a SAAS Account Manager for an HR Staffing and Payroll Software, and Employee Performance Management, enabling me to excel in the realm of HR technology. ✅ Results-Driven Mindset: Customer success is the cornerstone of thriving businesses, and I'm all about delivering exceptional experiences. Using data-driven insights, best practices, and cutting-edge tools, I skyrocket customer satisfaction and retention rates. ✅ Inspiring Team Leadership: As a Customer Service Manager, I excel at leading high-performing teams. I've built stellar customer service departments, fostering a culture of excellence, empathy, and continuous improvement. Developing skills and empowering my team members is my pride. ✅ Strategic Problem Solver: Complex challenges fuel my problem-solving passion. I possess a strategic mindset, identifying pain points, crafting innovative solutions, and implementing streamlined processes. From technical troubleshooting to delicate escalations, I turn challenges into opportunities. ✅ Stellar Communication & Relationship Building: Building strong customer relationships is my superpower. Through active listening, clear communication, and empathetic problem resolution, I exceed expectations. Understanding needs, fostering loyalty, and repeat business is my knack. 🔑 Services I Offer 🔑 🔹 Customer Success Strategy: Tailor comprehensive plans for maximum customer satisfaction and loyalty, aligning with your unique business needs. 🔹 Customer Service Management: Optimize and manage your customer service department, delivering exceptional support and operational excellence. 🔹 Customer Experience Enhancement: Improve end-to-end customer journeys, from onboarding to post-purchase engagements, for an unforgettable experience. 🔹 Team Training & Development: Empower your team with exceptional customer service skills and mindset through comprehensive training programs. 🔹 Escalation Management: Handle complex escalations with efficiency and empathy, transforming disgruntled customers into loyal brand advocates. 🌟 Let's Elevate Your Customer Success Together! 🌟 Ready to take your customer service and success initiatives to new heights? Let's collaborate and craft a customer-centric strategy that sets you apart. Contact me today, and let's discuss how I can contribute to your business's growth and unrivaled success!
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Telemarketing
    Cold Calling
    Appointment Setting
    Customer Retention
    Customer Relationship Management
    Phone Communication
    Administrative Support
    People Management
    Calendar Management
    Sales
    Technical Support
    Phone Support
    Email Support
    Online Chat Support
  • $16 hourly
    Over the last 14 + years, I have good experience in the professional service of accounting, bookkeeping, auditing, web research, data entry and customer support. I am highly proficient in setting up chart of accounts/accounting set up, import/ export of data and reports, maintaining general ledger, journal, accounts receivable, accounts payable, bank reconciliation, inventory management, profit & loss account, balance sheet, cash flow, financial statement analysis and review, email handling, live chat and phone call support. I am expert in using various MS Office tools, specially in MS Excel and MS Word. I am also very well in working on google sheets. My bookkeeping & accounting services are based on accounting software such as Quickbooks, Sage 50, Sage accounts production, Myob, Tally, EcountERP and other packages. I am always ready for the new opportunities in accounting, bookkeeping, data entry, web research and customer support to satisfying my clients by completing their important and deadline work and giving them happy hours along with commitment to data security. Thank you very much for having look at my profile and looking forward to start long term business relationship.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Bookkeeping
    Data Entry
    MYOB Administration
    Accounts Payable Management
    Accounts Receivable Management
    Wave Accounting
    Xero
    Google Sheets
    Financial Accounting
    Financial Audit
    Intuit QuickBooks
    Microsoft Excel
    Bank Reconciliation
  • $50 hourly
    Hi all! Riley Bennett here, Amazon strategist. 👋 I run a boutique full-service Amazon growth agency in the US and "We Grow Brands on Amazon." Whether you're launching or looking for improved results, check out my profile video to see my unique 5-Step System that I developed to grow over 300+ brands on Amazon with our Done-for-You Growth Management service. "We've tried a few different agencies, and nobody even comes close. We grew over $100K a month in 90 days, and continuing to scale. Riley, Ryan and team have been awesome. Stop looking and hire these guys!!!!" - Danny L, Puro Looking for improved Amazon results? Tired of 'PPC managers' with no clear system or strategy? Had it with agencies that don't give your products the TLC they deserve? Launching on Amazon and want an expert to handle it so you have the highest likelihood of success? I hear this a lot. I'm Riley Bennett and I help 6-7 figure brands 2-10x Amazon sales while improving PPC performance & organic ranking 📈 My core done-for-you service called "Amazon Growth Management" sets up the keyword-funnel strategy for TACOS improvement, and implements organic rank-boosting strategies to put your products at the TOP of page 1 (that's where the big $$ is at!). Profitable growth comes from strong, TOP OF PAGE ONE rankings, and that is my north star. If your current manager is not seeing the big picture to improve organic rank, you are not playing the game. A few Case Studies: - Accessory: “$5,000/mo to $500,000+ in 4 months!” ($5M+ in 1st year) - Pet Treats: “2x sales in 3 months" - Supplement: “$3,000/mo to $45,000/mo in 3 months.” - Dog Collar: “10x sales in 6 months, 2x ROAS" - Pet Shampoo: "$0 to $50k/mo in 4 months , - Air Purifier: “New Launch to $100,000/mo in 3 months AND existing product TRIPLED in sales" Testimonials: "Riley, Ryan and the team went above & beyond. I would recommend them." – Dr. Jason D., Hybrid Remedies "Riley is the most professional, experienced and honest Amazon Consultant I've ever met. He went above and beyond. He is worth every dollar." - Eva, Middle World Herbs "First , I RARELY leave reviews...I do have to say that Riley and his team have been great to work with and have significantly helped grow our Amazon business. They give you attention to detail and go the extra mile , which almost all agencies do not. I am pleased to recommend them." - Greg B., Clear Probiotics "I'm amazed with how much was achieved in so little time. Really good experience. Highly recommended:)" - Client, Tobi Tribe My Story: As an Amazon seller and 'influencer' since 2015, I found a glaring need for high-end consultants. So Amazing Marketing Co. was born! We are a small team of Amazon experts providing 'done-for-you' solutions to grow & optimize Amazon stores. Our mission is to form win-win partnerships and help brands CRUSH it to the moon! __ My Core Service: "AMAZON GROWTH MANAGEMENT: PPC & ORGANIC" Just sit back as scale your store with advanced PPC optimization & organic ranking boost. We grow & optimize your brand as if it were our own. Included: • Advanced PPC Ads Management & Optimization (Sales Growth & TACOS Improvement) • All types of Sponsored Placement (Products, Brands, Video, Display) • Powerful Product Launches 📈(Get 10+ reviews, ranking boost, etc) • Organic Ranking Boost • Review-Getting • A/B Split testing (Price, Image, Coupons, Promotions & Deals) Reporting: • Weekly KPI Snapshots • Monthly Consulting Calls + PDF Reports Growth-Based Pricing: While comparable US-based teams & agencies charge $5,000-$7,500/mo for managed services, I take a growth-based approach – I don't grow if you don't. Pricing / Minimum Starting Project Size: 10 hrs/week ___ Need full-service channel managment? "A-Z COMPLETE AMAZON CHANNEL MANAGEMENT" Includes all of the above, plus the backend Seller Central management. For brands looking for a Pro team to completely handle & grow their Amazon channel. • SC Account Setup • Support Cases • Customer Messages • Inventory Monitoring & more Pricing / Minimum Project Size: 15 hrs/week __ Need Creative Work? Supercharge your conversion rate. "COMPLETE LISTING OPTIMIZATION" - All Copywriting & SEO - 7 Gallery Images - A+ Content Pricing: $1,500-$2,500 one-time setup fee per Parent ASIN (additional color variations may be extra) *Brand provides product photos. Variations with different content will receive an additional quote based on the scope of work. Beautiful Storefront Build: $1,500 one-time setup fee. Case Studies: "Socket Blocker: “5.0% boost in CVR from killer A+ Content" "SeatSleeper: 10% boost in CVR from our Pro SEO & refreshed A+ Content" Many more on profile & site. 💬 Let me know your project details and we can see if its a great fit.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Pay Per Click Advertising
    Mobile Advertising
    Helium 10
    Product Listings
    ManyChat
    Amazon Webstore
    Sales Strategy
    Marketing Audit
    Amazon Dropshipping
    Amazon Advertising Console
    Amazon Marketing
    Amazon FBA
    Amazon Listing Optimization
    Amazon
    Amazon PPC
  • $20 hourly
    I am Abdus Samad Shah, an amazon FBA PL expert. I Believe in Brand Building. That’s why I am providing only Private Label Services. I have Launched 12+ PL Products within the Budget ranging from $10k to $100k in different categories, such as Kitchen, décor, Beauty, and Pet Supplies. I have listed more than 400 Listings, Optimized more than 1100 listings and managed 120+ PPC Accounts with hundreds of listings. 🔲 SERVICES ● Listing Optimization (Title, Bullet Points, Product Descriptions) ● Product Listings (Individual, Variation, Bulk Listing, etc.) ● Amazon PPC, Deals, and Headline ads. ● Keywords research, bidding strategies. ● Promotions and Coupons creation. ● Storefront and Enhanced Brand Content (EBC) ● On & Off Amazon Brand Building -------- HOW DO WE WORK? ------------- I believe in Research and Data Analysis because Research and Data can tell you enough things about a product on the basis of which we can make strategies accordingly. This is why I always initiate the project by doing a thorough research and then analyzing the data to make suitable strategies for the client's desired outcome. —---------How do I Conduct Audit & Research?------------- ● Extensive Audit of Listing and PPC (if any) ● Niche analysis (To know the Niche in and Outs, Players, the gap in the niche) ● Competitor analysis (key sales drivers, social presence, Off amazon branding, weak points, etc) ● KW Research (Extensive KW research for ranking, listing optimization, PPC, etc) ● Review Analysis, ● Price War analysis (to know the best suitable price for the niche and find out the Key Price Indicator of a niche) ● Brand Analytics Analysis ● SFR Analysis (Search Frequency Rank Analysis) ● Alternate Purchase Behaviour Analysis (to know who is getting sales from our product pages) ● Total Impressions share and Captured Impressions Analysis ● Our Spend on Growth and Return on the Spend ● Available Sponsored Positions to target and how many are targeted After auditing, Research and Data Analysis I Optimize the listing and develop a PPC strategy accordingly. -------- WHY CHOOSE ME OVER OTHERS? ---------- ● I have already done this Job for my 120+ clients (PPC clients) ● Managed and worked with more than 5 Supplement Brands ● I have launched 12+ products from scratch in different niches like sports and outdoor, kitchen, pets, decor, bathroom, and beauty. ● I am a Data-Oriented Analyst and researcher who decides based on Data ● I Focus more on Brand Building so that in the long term customers come to your store by searching your brand, not searching for the product. COURSES & CERTIFICATES ○ Sponsored ads foundations Certification By Amazon Advertising ○ Amazon Product Discovery and Optimization Masterclass 2.0 By Seller Systems ○ Advanced PPC By Extreme Commerce ○ Fundamentals of Amazon PPC Sponsored Products By PPC University ○ Amazon Next Level By Upscale Valley ○ Amazon PPC Campaigns by Sumner Hobart By Udemy ○ PPC Master Class By Seller Systems ○ PROVEN Amazon Product Launch Methods by Sumner Hobart By Udemy ○ Launching Product on Amazon by Jonathan Tilley By Udemy ○ Private Label BootCamp By Extreme Commerce Abdus Samad Shah Amazon FBA Brand Builder & PPC Expert
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Graphic Design
    Product Description
    Organic Traffic Growth
    Amazon Seller Central
    PPC Campaign Setup & Management
    Amazon PPC
    Amazon Advertising Console
    Campaign Optimization
    Amazon Listing Optimization
    Amazon FBA
    SEO Keyword Research
    Content Writing
    Pay Per Click Advertising
  • $10 hourly
    Nine years Professional experience in corporate Finance / Cost Management Accounts, Financial Analyst/Consultant & Business Planner, Preparation of Financial Statements & taking care of Tax Matters, Internal Audit of the whole System/ Policies and operational Activities including Group Coordination, administration & compromises of Party Ledgers & Bank compromises, Budgeting, Costing, Stock reports, Payroll, working with manufactured programming Quickbooks, Xero & ERP, Financial Analysis, Financial Modeling, Business Plan and catch up of operational Activities of the Organization. My primary target identifies with giving the great expert administrations to customers to help them in the territory of fund and they will investigation their budgetary position/execution and settle on cool headed choice making in the light of their monetary dissection. Continuously accessible for long haul occupations - Bookkeeping (Quickbooks, Xero, MYOB, Peachtree, Wave) - Project Management - Financial Services & Planning (Analysis, Management & Statements) - Accounting (Ratios, Accounts Receivable / Payable Management) - Personal Assistant - Google Docs (Microsoft Excel, Microsoft Word) - Budgeting (Accounting & Analysis) - Financial Services & Planning - Accounting Ratios - Payroll
    vsuc_fltilesrefresh_TrophyIcon Account Management
    QuickBooks Online
    Month-End Close Assistance
    Xero
    Wave Accounting
    Financial Analysis
    Bookkeeping
    Accounting Basics
    Transaction Data Entry
    Intuit QuickBooks
    Microsoft Excel
    Accounts Receivable
  • $10 hourly
    My name is Henrique Zandonai, and I hold a degree in Marketing from one of the best universities in Brazil. Throughout my more than 5 years of experience in the field, I have always placed the consumer at the core of my work strategies. I believe that deeply understanding the consumer is the key to creating impactful designs and developing effective marketing strategies, including managing paid traffic. I have had the opportunity to work for major companies throughout my career, and I can say that my commitment and dedication have always been recognized, resulting in positive feedback and the achievement of impressive results. To deliver the best possible work, I use the best software and tools available in the market. Additionally, I have a state-of-the-art MacBook and a 1 Gb internet connection, which enables me to deliver my services quickly and efficiently. I highly value meeting deadlines and make every effort to always deliver on time. My career is based on understanding the customer and a constant pursuit of excellence. I believe that this approach is essential for success in the field of marketing. I am committed to continuing to deliver high-quality results and exceeding my clients' expectations."
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Design Analysis
    B2C Marketing
    B2B Marketing
    Content Strategy
    SEO Content
    Social Media Ad Campaign
    Social Media Audience Research
    Social Media Account Integration
    Design Writing
    Facebook Ads Manager
    Marketing Analytics
    Marketing Strategy
    Sales & Marketing
    Logo Design
  • $50 hourly
    Hi! My name is Justine and I'm based in New York. With over 13 years of experience in sales, I've honed my skills in various roles, including project management, account management, customer success management, and marketing over the last 4 years in the online space. My professional journey revolves around assisting companies in streamlining their organizational processes, optimizing procedures, facilitating effective training programs, ensuring seamless billing operations, and building relationships with clients. I take pride in being a dedicated team player, exceptionally organized, and have a proven track record as a proactive problem solver. It would be an absolute pleasure to connect with you and explore how my expertise can contribute to addressing your company's unique needs and challenges.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Online Sales Management
    PPC Campaign Setup & Management
    Project Management
    Digital Marketing
    Google Ads
    Team Management
    Customer Onboarding
    Digital Project Management
    Salesforce
    Google Analytics
    Microsoft Office
    Sales Strategy
    Customer Experience
    Program Management
    YouTube Marketing
    Project Scheduling
    Customer Support
  • $20 hourly
    ⭐️Providing quality customer care and virtual assistance for 13 years!⭐️ 📊10+ years experience in Customer Service Support 🗂️3+ years as eCommerce Executive Assistant 🧑🏻‍🎓Top Rated Plus and 100% Job Success Score These are the list of services I offer to clients in and out of Upwork for the past decade. ✅ Virtual Assistance & Administrative Support 🔥Editing and Proofreading 🔥Data Entry 🔥Email Support Management 🔥Internet Research, 🔥Light Lead Generation, 🔥Basic social media management 🔥Appointment scheduling ✅ eCommerce Support 🔥Order Fulfillment, Order Processing, Order Tracking, Checking Order Status 🔥Track Shipments, Coordinating with Warehouse, Checking Inventory 🔥 Handling tickets Through CRM, Handle Returns & Refunds ✅ Account Management | Customer Service and Technical Support ✅WordPress Website Maintenance 🔥Database creation and management, 🔥Ecommerce website maintenance ✅Light SEO, content, and project management 🔥Create generic & technical writer briefs 🔥Proofread writer outputs 🔥Keyword research ✅General Transcription Background in:👇👇👇 ⚙️Amazon Seller Central ⚙️Woocommerce ⚙️Magento ⚙️Shopify ⚙️Zendesk ⚙️Freshdesk ⚙️ShipStation ⚙️WordPress ⚙️Zendesk ⚙️Amazon FBA ⚙️Etsy As an E-commerce Virtual Assistant & Account Manager, I am always excited to work with: ⚡Start-up E-commerce Business Owners ⚡Amazon Sellers ⚡Etsy Store Owners ⚡Shopify Store Owners ⚡Online Store Owners ⚡Digital Marketing Agencies ⚡Entrepreneurs Send me a message so we can discuss how we can utilize my skills and expertise to assist your business.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Virtual Assistance
    Magento
    Shopify
    Executive Support
    WooCommerce
    Google Workspace Administration
    Administrative Support
    Customer Service
    Freshdesk
    Email Support
    Zendesk
  • $10 hourly
    As an experienced Sales Account Manager with a proven track record in telemarketing and appointment setting, I bring a wealth of knowledge and expertise to every project I take on. With my extensive skills in inbound and outbound calls, phone support, customer service, emailing, and cold calling, I am confident in my ability to help you achieve your sales goals and grow your business. Here are some of the key skills I can offer: Inbound and outbound call expertise, including phone support and customer service Extensive experience in telemarketing and appointment setting Skilled in cold calling to generate new business leads Proven track record in achieving sales targets and exceeding goals Ability to build strong relationships with customers and clients Excellent communication and interpersonal skills to effectively convey your message With my attention to detail, strong work ethic, and commitment to delivering exceptional results, I am confident that I can help your business achieve its goals. Let's work together to take your sales to the next level!
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Sales Strategy
    Business Development
    Call Scheduling
    Product Demonstration
    Appointment Setting
    Salesforce
    Phone Support
    Sales Call
    Email Communication
    Lead Generation
    Telemarketing
    Customer Service
    Cold Calling
  • $12 hourly
    I have worked in the BPO Industry for 11 years. I handled Customer Service, Technical Support and Financial Support with blended skills in calls, email, and chat. Stepped up for some promotions to work with the Training team, SME, and Junior Team lead. I started freelancing this year as a Business Development Manager. My longest and most recent work was with Airbnb where I stayed for 5 years handling customer experience as a Case Manager. Throughout the years, the changes have been very dynamic. My passion for helping and entertaining people gave me a great leap to keep up myself in this industry. The ability to adapt and flexibility towards changes is a very important strength to have.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Technical Support
    Administrative Support
    Customer Experience
    Customer Service
    Product Knowledge
    Customer Satisfaction
    Business Development
    Customer Support
    Phone Support
    English
    Travel & Hospitality
    Email Support
  • $15 hourly
    Hello! My native language is Serbian, but I also speak, read and write English. I have a lot of work experience in: • Web research area; • Web design in WordPress; • Project management • Content management • Online business promoting • Vitrual Assistant jobs I graduated from Faculty of Organizational Sciences at the University of Belgrade. The department of Informational Sciences and Technologies. I have great knowledge in MS Office and I am tech savvy. I am a hardworking, committed and loyal worker, enthusiastic and motivated to make progress and gain new experiences and knowledge. I consider myself a highly organized person with excellent analytical and planning skills, with the ability to manage multiple projects simultaneously. As a strong communicator, I build rapport at all levels and I work well as part of a team as well as an individual. Fast learner with a tendency for exploring new limitations.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Data Entry
    Microsoft Excel
    Microsoft Office
    Data Scraping
    Data Mining
    English to Serbian Translation
    Adobe Photoshop
    WordPress
  • $30 hourly
    I am a multi-talented, multi-task professional. I have worked for various industries including healthcare (Recruiter, Registrar, Insurance Verification, Physician Credentialing Specialist, Claims). In the transportation and logistics (Operations Manager, Business Coordinator, CDL Compliance Specialist), Manufacturing (Staffing Coordinator/Recruiter). I have worked extensively as an Office Manager, HR Assistant, Project Management and Executive Administrative Assistant. In the arena of Procurement, I have worked as a MRO Sourcer and Buyer as well as negotiated rates and credit terms. Listed you will find some of my many skill sets Expert in using all Microsoft Office Applications including, Access, Power Point, Excel. Financial software like SalesForce, QuickBooks. Quicken, Business Plan Maker, Xerox, Wave, Outlook, Slack, Work Space, MyCompass and Windows Professional. A/P, A/R, invoicing, collections, receipt of goods, shipping/ receiving and payroll. Detail-oriented with the ability to type 50 WPM and 9,000 kph. Proficient in ADA, FMLA, FLSA and EEO laws and compliance. Strong project management, time management and event planning skills. Multi task skills, reliable, analytical, dependable and flexible. Strong budget management techniques with the ability to control expenditures. Effective communicator both oral and written. Event planning and coordination, maintaining service contracts, mailroom coordination and meeting coordination. Transportation (logistics), batching, coding, dispatching and customer service. One Drive, Skype for Business, Beginner Infusion Soft, Rippling, ClickUp, Crelate, Workday, HubSpot. Bamboo HR, HealthStream (credentialing), EPIC, Accexx, Symplr, Slack Thank you very kindly for your consideration
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Candidate Management
    Candidate Sourcing
    Candidate Evaluation
    Management Skills
    Job Posting
    Lever
    Recruiting
    Accounts Receivable Management
    Accounts Payable Management
    Office Administration
    Asana
    HR & Business Services
  • $15 hourly
    What sets me apart and makes me the must-have addition to your team? I am a dedicated and results-driven professional with a proven track record in sales development and customer support leadership. As a Senior Sales Development Representative & and Customer Support Supervisor, I bring a strategic and hands-on approach to driving revenue growth and ensuring unparalleled customer satisfaction. With a strong background in developing high-performing sales teams and implementing customer-centric support strategies, I am adept at creating synergies between sales and support functions to optimize overall business performance. My experience includes successfully leading cross-functional teams to exceed sales targets, streamline support processes, and enhance customer experiences. I am adept at leveraging data-driven insights to identify opportunities for revenue generation and implementing targeted strategies to foster customer loyalty. My goal is to not only meet but exceed organizational objectives by fostering a culture of excellence, continuous improvement, and proactive problem-solving. Key strengths include: Sales Development: Proven ability to drive the sales pipeline, implement effective lead generation strategies, and nurture prospects through strategic communication and relationship-building. Customer Support Leadership: A track record of implementing and improving customer support processes, ensuring prompt issue resolution, and maintaining high levels of customer satisfaction. Team Management: Skilled in building and leading high-performing teams through coaching, training, and motivation, resulting in increased productivity and job satisfaction. Collaborative Approach: Adept at fostering collaboration between sales and customer support teams to enhance overall customer experience and drive revenue growth. I am excited about the opportunity to contribute my skills and experience to elevate your organization's sales and customer support functions. Let's connect to discuss how my expertise aligns with your company's goals and vision.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Online Chat Support
    Email Support
    English
    Customer Service
    B2B Marketing
    Virtual Assistance
    Administrative Support
    Sales
    Cold Calling
    Real Estate
    Lead Generation
    Data Entry
    Lead Nurturing
    CRM Software
  • $15 hourly
    Expert telesales specially in cold calls B2B & B2C, Email Marketing and Lead Generation research (LinkedIn Sales Navigator). Social Media Marketing (Instagram, Facebook) . I worked in Telesales for many companies(Real Estate, E-commerce, Telecommunications, SAAS, Retail & Medical equipment) in cold calling, Email Marketing and live Chat. Social Media Sales Representative (Lead Generation from LinkedIn, Moderator for social media pages. my experience in UK, US and Khalili countries. Telesales Telemarketing Lead Generation LinkedIn Sales Navigator Customer Service Email Marketing Marketing Research Social Media Marketing HubSpot Slack Live Chat Real Estate Ecommerce Voice Over
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Sales Call
    Slack
    LinkedIn Sales Navigator
    English
    Arabic
    Online Chat Support
    Cold Calling
    Customer Service
    Sales & Marketing
    Lead Generation
    B2B Marketing
    Market Research
    HubSpot
    Email Marketing
    Telemarketing
  • $30 hourly
    👨‍💻 My Work Experience Overview 👨‍💼 💼 Versatile Tech Virtuoso: Crafting Digital Marvels in Automation & HubSpot, Klaviyo, Zapier, Funnels & Graphic Design • Mastering Adobe Creative Suite 🎨, Figma 🖌️, and the intricate web of eCommerce platforms such as Shopify 🛒, WordPress, and Webflow 💻 • Adorned with Certifications spanning Shopify, Webflow, and CRMs like HubSpot 📈, and Salesforce • Wielding a blend of artistic finesse and technical acumen in web development and design 🌐 • Guiding clients through technological mazes, amplifying their digital footprints and business strategies 🏢 Marketing Agencies (Various) • Synchronizing with dynamic teams for web development, design, and marketing endeavors • Infusing websites with SEO enchantments to elevate visibility and performance 🚀 • Weaving seamless front-end and back-end experiences, garnished with exquisite UX/UI designs 🧰 💪 Key Skills • Crafting Digital Realms with Full Stack Development prowess 🌐👨‍🏫 • Painting Digital Dreams with UX/UI Graphic Design and Adobe Creative Suite wizardry 🎨🖼️ • Sculpting Digital Prototypes with Figma finesse 📐 • Navigating eCommerce Seas with Shopify and Webflow expertise 🛒💻 • Orchestrating CRM Symphonies with HubSpot and Salesforce prowess 📈 • Charting SEO Journeys with Optimization and Strategy Prowess 📊 Embark on a journey of digital wonder, where creativity meets technology, and innovation knows no bounds. 🌟🚀
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Adobe Creative Cloud
    Project Management
    Email Design
    Adobe Creative Suite
    Shopify
    Multiple Email Account Management
    HubSpot
    Webflow
    Social Media Content Creation
    Social Posts
    Web Design
    Search Engine Optimization
    Figma
  • $11 hourly
    Over the last 5 years, I have developed a wide set of skills dedicated to customer satisfaction. My long experience with Western Union Philippines' different product line like Money Transfer, Prepaid Card, Agent Support (FLA), and International Bank-to-Bank equipped me with great skills in Email Correspondence, Virtual Assistance, Web Research and Data Entry. My core competency lies in exceptional customer service experience, and I seek to join individuals or companies who need an online assistant with unparalleled work ethic, result-driven performance and highly motivated skills. Graduated Cum Laude with a degree in Bachelor of Science in Business Administration - Major in Management. I have experience in customer research and market analysis. I also have skills in the following: Competition Analysis, Data Research and Analysis, Typing, Basic Troubleshooting and Microsoft-based projects.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Phone Support
    Data Entry
  • $35 hourly
    I help online marketplace sellers manage their overall account health and work with sellers to get their suspended listings or account reinstated on their respective marketplaces (Amazon, Etsy, eBay, etc.). Whether your listings/account has just been suspended and you're not sure what to do, or you've run into so many dead ends with getting reinstated and have no options left, I can help. • I can help clients who no longer receive responses from the businesses with whom they have an issue. • I'll work with you until you see the result you want or all appealing methods have been exhausted; success cannot be guaranteed. • We'll keep in touch regularly to ensure we reach a resolution for you as soon as possible.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Writing
    Amazon Vendor Central
    Etsy Listing
    Amazon Web Services
    Amazon
    Dropshipping
    Amazon Dropshipping
    Amazon Webstore
    Customer Service
    eBay Listing
    Kindle Direct Publishing
    Legal Writing
    Arbitration
    Amazon Listing
    Amazon Seller Central
    Virtual Assistance
  • $90 hourly
    With over 10 years of experience in project management and software solutions & engineering, I am an Operations Lead at Basesite, a global company that specialises in workflow digitalisation and optimisation for Fab building. I have a PRINCE2® Foundation Certification and an good understanding of Programming Using Python, which enable me to deliver high-quality results and innovative solutions for our clients. Currently on my 4th year on IT Applied in Environmental Engineering focusing on mechanical and electrical engineering. I am passionate about environmental engineering and creating processes that drive cross-functional teams. I am currently building and developing the project team to ensure maximum performance, providing purpose, direction, and motivation. I lead projects from requirements definition through deployment, identifying schedules, scope of work, budget estimations, and risk mitigation. I coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project stakeholders. My motto is - Invest in yourself. Your career is the engine of your wealth.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Process Engineering
    PRINCE2
    Project Engineering
    Project Analysis
    Project Management
    Agile Project Management
    Project Plans
    Information Technology
    Web Development
    Engineering & Architecture
    Wireframing
  • $50 hourly
    With over 12 years of experience in ecommerce management, I am a self-taught expert who has created and managed multiple successful businesses at the highest level. As a multi 7-figure brand owner myself, I have a proven track record of delivering measurable results for my clients. My extensive experience includes working with nearly all major marketplaces in the US, Europe and around the world. These include Amazon, eBay, Shopify, Walmart, Target, NewEgg, Wish, Fruugo, Kaufland, FNAC, CDiscount, TradeMe, Catch, TheMarket, Allegro, Michaels, Bed Bath and Beyond, Macy's, Poshmark, BestBuy, OnBuy, Ceneo, Sears and more. Amazon specific skills include FBA, FBM, SFP, Seller and Vendor Central as well as Amazon Private Brands. Seasoned in account setup, listing creation, listing optimisation, operations, PPC and general account management. I specialize in helping brands set up their D2C and B2C strategies, and have experience operating within multiple 8-figure brands. My success in ecommerce lies in my ability to implement solid processes and automation in areas such as customer service, shipping, operations and listing optimization. I have experience with private label, dropshipping, online arbitrage, and wholesale. I have experience managing staff and agencies alike both in-house and virtual and can hold conversations at all levels with all skill sets. In addition to my ecommerce expertise, I am highly skilled in business management and automation, omni-channel strategy, and listing/order management software (including Linnworks and ChannelAdvisor). I am committed to delivering exceptional service and ensuring that my clients achieve their ecommerce goals. By working together, I can take your business to the next level and achieve success.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Omnichannel Automation
    Ecommerce Management Consultation
    Ecommerce Platform
    Ecommerce
    Shopify
    Facebook
    eBay Listing
    Amazon FBA
    eBay
    Shopify Theme
    eBay Marketing
    Facebook Ads Manager
    Google
    Amazon
    Linnworks
  • $30 hourly
    I'm a Certified Google Workspace (formerly G Suite) Deployment Specialist and Super Administrator since 2015, an expert in the following: Google Workspace Core Apps: - GMail - Google Drive & Docs - Google Calendar - Google Chat/Meet - Google Vault - Google Groups - Google Keep - Google Sites Other: - Data migration from any platform to Google Workspace - Google Workspace SPF, DKIM, and DMARC I have personally deployed Google Workspace on 500+ domains and have managed 1000+ project implementations and counting. I'm an expert in data migration from any platform to Google Workspace. The Google Workspace certification that I have is pretty rare, Upwork does not even list this on their database. I can send you the official link of my certification from Google upon request (Upwork does not allow links here). Satisfaction is guaranteed if you work with me and you can rest assured that you are working with a professional and certified expert in Google Workspace. Free cloud consulting so please don't hesitate to contact me.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    cPanel
    Email System
    SMTP
    Google
    Technical Support
    DNS
    Email Support
    Data Migration
    Email Deliverability
    Gmail
    Google Workspace Administration
    Google Workspace
  • $10 hourly
    I am the Top 3% Upwork Talent with over 5 years of experience in launching, scaling and managing 6, 7, and 8-figure Brands on Amazon. I am Amazon-certified Ads Specialist who have managed up to $500k/month of Ad spend collectively. I have worked with companies that manufacture their own products to those who choose to source and Private Label products, helping them from Amazon Listing Products to Listing Optimization and then Amazon Advertising and scaling their businesses and meeting their Goals.📈 ----- Let’s have an overview of my niches which worth million $ for any Amazon Seller ----- ✅Private Label Launch from Scratch to Advanced Level ✅Niche and Winning Amazon Product Research ✅FBA Strategies for Business Growth ✅Amazon Advertising and PPC ✅Data Analysis and Reporting ✅Sponsored Products Management ✅Promotions Strategy Development ✅Manual and bulk inventory upload ✅Keyword research and analysis ✅Competitor and pricing analysis ✅Listing Optimization and Ranking, Keyword Research and SEO ✅FBA or FBM Seller Account Management ✅Listing and Content Development that sells your product better than your competitors ✅A+ Content or EBC Development for Brands ✅Account Suspension Appeals and Plan of Action Development ✅Restricted Category Approvals with 100% Legit Process ✅Product promotions and pricing strategies ✅Reputation management ✅Account health monitoring ✅A-Z case management ✅Customer satisfaction surveys ✅Return Management ✅Complete consulting services on “Fulfillment by Amazon” (FBA) ----------------------------- ✪ 100% Success Factor✪ ----------------------------- I believe in collaborative working to retain the customers as returning clients and become their long-term support partner. A few of my key skills are; ✅Understanding the client’s exact requirements ✅Client-focused ✅Highly creative and result-oriented ✅On-time delivery with customer satisfaction ✅Multitasking skills ✅Ability to manage larger teams of 100+ professionals Your satisfaction is 100% guaranteed and I'm happy to make revisions to your current Amazon operations and strategies. I'll be available to offer my services 24/7. My goal is to provide the best services to my clients Looking forward to your communications to start building a successful “Amazon Seller Account” that generates sales. Hire Me with 100% Confidence!
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Product Listings
    Amazon Advertising Console
    Pay Per Click Advertising
    Amazon
    Campaign Setup
    Amazon PPC
    Product Research
    Amazon Seller Central
    Amazon FBA
    Graphic Design
    PPC Campaign Setup & Management
    Adobe Photoshop
    Market Analysis
    Amazon Listing Optimization
  • $30 hourly
    Looking for a Sales and Customer service leader who can help take your business to the next level? Let's connect and discover the difference a great customer service leader can make for your business. With over 8 years of extensive experience as a professional in Sales and Client Services, I have had the privilege of working with Global clients and a Fortune 500 company. I have grown a team of 60 individuals and learned valuable lessons through organic growth, which has helped me to design effective processes. My focus on enhancing client retention rates and exploring mutually beneficial opportunities has allowed me to provide exceptional services to clients and ensure high levels of customer satisfaction. I can help you with customer retention and growth, closing deals along with identifying new business opportunities. Throughout my career, I've honed my communication, follow-through, and multi-tasking abilities, making me adept at managing complex projects and client relationships. As a Lead Client Service Advisor at InnRoad, I have been responsible for maintaining the highest level of service delivery and growing the customer base by building sustainable and continuous relationships with clients. I have created client service strategies, made recommendations for improvement based on performance metrics, and used analytics tools to monitor KPIs, monitor trends, and formulate strategies to strengthen customer base and satisfaction. I am available to work daytime US PST hours, including weekends, and have reliable computer hardware and software, a reliable internet connection and power, and a workplace conducive to productivity. I look forward to the opportunity to provide customer delight through thoughtful, compassionate, and efficient communication with your top high-value clients.
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Product Knowledge
    Online Chat Support
    Critical Thinking Skills
    Customer Support
    Phone Support
    Project Management
    Email Support
    Recruiting
    Customer Service
    CRM Software
    Zendesk
    Salesforce CRM
    Jira
    Customer Relationship Management
  • $30 hourly
    🏅TOP RATED FREELANCER 🏅 I've been a professional, virtual assistant for over 7 years. I provide project management and business support by completing all those tasks that are preventing you from scaling your business. I am passionate for what I do and love working with teams. I like having fun at work but I'm highly responsible and will complete each task as if it was my own business. I have supported businesses in the following areas: -Project management: supporting teams to make sure projects are completed on time and within budget. I have experience using Trello, Asana, Monday.com, Notion, ClickUp, Slack, Skype, etc. -Account management: I will keep your clients happy ensuring all their requirements are met and exceed their expectations. Meeting with clients face-to-face (Zoom, Google Meet, etc.), via phone call, email, and texts. -Virtual assistant: proficient with Microsoft Office and Google Workspace, data entry, calendar management, travel arrangement, email management, online research, and more operational support. Another one of my passions are translations. As a native Spanish speaker with a fluent level of English written and spoken, I have translated content in different industries such as medical, financial, academic, and general content. Landing pages, ad copies, websites, blogs, emails, legal documents, and many more. My services include: ✅Translations Spanish to English and English to Spanish ✅Proofreading ✅Localisation ✅Editing ✅Writing ✅Transcriptions ✅Live interpretation Thank you for reviewing my profile. Send me a message and let's talk right away! -Andy
    vsuc_fltilesrefresh_TrophyIcon Account Management
    Technical Translation
    Translation
    Legal Translation
    Sales
    Project Management
    Digital Project Management
    Human Resource Management
    Business Operations
    Spanish English Accent
    Medical Translation
    English to Spanish Translation
    Proofreading
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