Hire the Best Key Account Management Specialists

With over 6 years of experience in cold calling, appointment setting, and lead generation, I have successfully supported 100+ clients in building strong sales pipelines and generating qualified leads that convert into real revenue. I specialize in B2B and B2C outreach with a strong focus on booking high-quality, verified appointments and helping businesses scale their sales operations efficiently. My core strengths include identifying potential prospects, engaging decision-makers, handling objections, and converting leads into scheduled meetings for sales teams. What I can help you with: Cold Calling (B2B & B2C) Appointment Setting with Decision Makers Lead Generation & Prospecting Sales Development (SDR Functions) CRM Management & Pipeline Tracking Real Estate, Insurance & SaaS Campaigns I have hands-on experience with multiple CRMs and dialer systems including HubSpot, Salesforce, Zoho, Follow Up Boss, Mojo Dialer, CallTools, and more, ensuring smooth workflow and organized lead management. I am highly focused on delivering measurable results, maintaining professional communication, and building long-term client relationships based on trust and performance.

⭐⭐⭐⭐⭐ $200K+ Earned | 10+ Years Experience | Account Management + Revenue Growth If you’re looking for someone to manage client relationships, improve retention, and still drive revenue when needed, I can help. Hi, I’m Yara. I’ve spent the last 10+ years working across account management, customer success, and sales, mainly with SaaS and service-based businesses. Most of my work starts after the sale, making sure clients stay engaged, see results, and continue growing with the product or service. 💼 What I Do: Manage accounts post-sale and act as the main point of contact Run regular check-ins around usage, goals, and performance Keep track of account health and flag risks early Work closely with internal teams to move things forward Identify natural upsell and expansion opportunities Step in to close deals when needed 📈 Experience: $200K+ generated on Upwork 100,000+ calls across sales and client management Managed global clients across the US, UK, and GCC Background across SaaS, AI, marketing, and service businesses 🧠 Tools: HubSpot | GoHighLevel | Salesforce | Slack | Calendly ⚡ How I Work: I’m organized, proactive, and easy to work with. I don’t wait for problems to happen; I stay close enough to accounts to catch things early and keep everything moving. 📩 Let’s Work: If you need someone who can manage relationships and drive growth, feel free to reach out.

I help businesses improve customer support, manage leads, stay organized, and support daily e-commerce, sales, and marketing operations. My background combines customer support, CRM management, online sales, administrative support, social media growth, content writing, and marketing support. For nearly 10 years, I ran my own women’s clothing e-commerce business through social media, where I handled customer communication, product promotion, order coordination, and day-to-day operations while growing an Instagram account from 0 to 70,000 followers. This gave me strong hands-on experience in sales, customer behavior, social media growth, and the daily systems needed to support a growing business. I also spent 6 years working in a casino and betting environment, where accuracy, professionalism, discretion, and clear communication were essential. That experience strengthened my ability to stay organized, work under pressure, handle detailed information carefully, and communicate with customers in a calm and professional way. In my current work, I support business operations through CRM management, lead tracking, contact updates, status management, record maintenance, and follow-ups. I work with Zoho CRM and help keep customer communication and internal processes clear, accurate, and organized. Alongside support and operations work, I also assist with marketing support tasks, including social media support, content writing, SEO blog writing, email marketing support, and content coordination. Because of this, I understand both the customer-facing side of a business and the behind-the-scenes work that supports visibility, growth, and conversion. I can help with: Customer support Email and chat support CRM management Zoho CRM Lead management and lead tracking Administrative support Data entry and contact updates Sales support and follow-ups E-commerce support Order coordination Social media support Content writing and blog writing SEO content Email marketing support Marketing operations support I am dependable, detail-oriented, and comfortable working independently. If you need someone who can support customer communication, CRM organization, sales support, and marketing operations, I would be happy to help.

If you’re looking for someone 𝙬𝙝𝙤 𝙘𝙖𝙣 𝙤𝙬𝙣 𝙘𝙡𝙞𝙚𝙣𝙩 𝙧𝙚𝙡𝙖𝙩𝙞𝙤𝙣𝙨𝙝𝙞𝙥𝙨 after the sale and make sure projects actually succeed, let’s talk. I started my career in sales, where I learned how to understand client needs, handle objections, and set clear expectations. As my role evolved into Account and Project Management, my focus shifted to making sure those promises are delivered — on time, on scope, and without friction. 📌 What I Help You With 󠁯•󠁏 Own and manage accounts after deal closure 󠁯•󠁏 Maintain clear, consistent client communication 󠁯•󠁏 Manage project timelines, scope, and deliverables 󠁯•󠁏 Coordinate with sales, operations, and technical teams 󠁯•󠁏 Prevent escalations through proactive account management 󠁯•󠁏 Support renewals, upsells, and long-term client relationships 󠁯•󠁏 Provide regular updates, reports, and documentation Why Clients Hire Me 󠁯•󠁏 I understand both sales expectations and delivery realities 󠁯•󠁏 I reduce miscommunication between teams and clients 󠁯•󠁏 I help keep clients happy, informed, and retained 󠁯•󠁏 I communicate clearly, professionally, and consistently Happy to discuss your goals, current challenges, and how I can support your team long-term.

I help B2B SaaS companies, PLG SaaS businesses, early-stage startups, subscription-based businesses, and agencies improve customer onboarding, product adoption, retention, and expansion revenue through proactive Customer Success and Account Management strategies. I've managed 100+ account portfolios, maintained a 95% retention rate, reduced Time-to-Value by 35%, and contributed to $120K in expansion ARR. I don't just manage accounts I build scalable customer success systems that drive adoption, retention, renewals, and revenue growth. My Core Expertise ★ Customer Success Management ★ SaaS Onboarding & Customer Onboarding ★ Account Management & Relationship Management ★ Customer Retention & Churn Prevention ★ Product Adoption & Customer Engagement ★ Customer Experience & Customer Satisfaction ★ Renewals, Upsells & Expansion Revenue ★ Customer Health Monitoring & Risk Management ★ CRM Management & Workflow Optimization ★ Email Support & Chat Support ★ Customer Success Operations & Lifecycle Management Why you will love to Work with Me: ♡ Retention-focused Customer Success approach ♡ Strong onboarding and account management processes ♡ Proactive communication and stakeholder management ♡ Data-driven CRM organization and workflow automation ♡ Focus on customer satisfaction, product adoption, and long-term growth Tools HubSpot • Salesforce • GoHighLevel • Mixpanel • ChurnZero • ProfitWell • Zendesk • Freshdesk • Intercom • Slack • ClickUp • Asana • Apollo • Google Workspace If you need a Customer Success Manager to improve onboarding, retention, customer experience, renewals, and account growth, I'd be happy to help. I'm available for immediate interviews or direct offers. If you want a Customer Success Manager, SaaS Onboarding, Client Retention and Account Manager who treats your customers like long-term investments and your revenue like it matters, let's talk. EXPERTISE: Customer Success | Account Management | Key Account Management | Customer Retention | Customer Onboarding | Customer Support | HubSpot CRM | HighLevel (GoHighLevel) | SaaS | Email Marketing | Inbound Marketing | Online Chat Support | Data Entry | Administrative Support | Retention | Onboarding | Resolution | Engagement | Optimization | Troubleshooting | Satisfaction | Escalation | Communication | Relationship-Building | Proactive | Cross-functional | Streamlined | Client-Centric | Conversion | Automation | Analytical | Empathetic | Strategic | Scalable | Lead Generation | Lead Generation Strategy | English | Customer Satisfaction | Strategic Communication | Project Management | Administrative Support | Customer Support | CRM Management | Sales Development | Business Development | Client Engagement | Workflow Optimization | Problem Solving | Cross-functional Collaboration | Proactive Support | Revenue Growth | Customer Experience | Onboarding specialist | Product Onboarding | Customer Success Management | Communication & Relationship Management | Zoom | Communication Etiquette | Client Success | Product Knowledge

This is Ryan Tuazon. A graduate of Bachelor of Science in Hotel and Restaurant Management, I have been in Business Process Outsourcing (BPO) for more than 8 years as a Retention Account Manager, Sales Coach, E-mail Support, Data Entry and Customer Service Representative. I have more than 8 years of experience and I was able to immerse myself in B2B Sales for over 8 years. I gained knowledge in telemarketing, appointment setting, cold calling, data mining, CRM management, and chat support. I can make 150 calls and 5-7 sales daily, generate reports, send email proposals to qualified leads. I had the opportunity to work in various industries such as: Sales, Customer Service, Ecommerce, Restaurant Catering, Telecommunications with clients based in the US and Canada. My work tools are Salesforce, Spice, Interact, MS Suite, Google Workspace, and Google Sheet and Excel.