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Rating is 4.8 out of 5.
4.8/5
based on 39,880 client reviews
  • $10 hourly
    • 5.0/5
    • (27 jobs)
    Hi my name is Julie, I am an individual always looking for opportunities to learn new things.I am available anytime at work and can report immediately and can start as soon as possible. I accept the challenge in every work that I take for It will help me to improve my skills and for every challenge, I experienced and learn. - 7 years experience successfully performing a number of data entry and clerical tasks. -5 years in the printing industry provide me with the valuable experience needed to prepare graphics for printing. Thank you for taking the time to review my profile, and I look forward to working with you.
    Featured Skill Client Administrators
    Social Media Marketing
    Administrative Support
    Customer Support
    Customer Service
    Data Entry
  • $12 hourly
    • 5.0/5
    • (11 jobs)
    I'm a Social Media Specialist for business owners and entrepreneurs. I help them increase their social media presence through planning, engaging, content creation and curation, and providing an effective marketing strategy that will result in more leads and sales conversion. I am also a virtual assistant doing various administrative tasks to help business owners unburden their heavy loads and focus on the bigger aspects of their business. I love to help overwhelmed service-based entrepreneurs and businesses manage the back-end of their companies so that they can have the freedom to grow their businesses and enjoy their lives with serenity.
    Featured Skill Client Administrators
    Administrative Support
    General Transcription
    Social Media Marketing
    PropertyWare
    Social Media Management
    Social Media Content
    Chatbot Development
    Microsoft Excel
    Bookkeeping
    Intuit QuickBooks
  • $45 hourly
    • 5.0/5
    • (79 jobs)
    Hi! I'm a full-time VA working with long-term clients and available for one-time projects (both in and outside of Upwork). I provide admin and sales support, list building, data entry, CRM support, and more. I have worked with multiple startups to help establish SOPs for admin and account management. Data entry and data clean-up are some of my favorite tasks, and I have assisted with Salesforce data clean-up for several businesses. I am in Salesforce's Trailhead in preparation to obtain my Salesforce Administrator certification. Before becoming a VA, I worked in sales for ten years (pharma and dental), where I consistently ranked in the top 10% of sales reps nationwide. Additionally, I have several years of support in administrative and operations roles. I left sales because I never loved sales, and realized I was enjoying the administrative aspects of the job more than the actual sales. I would love to learn about you and your business and find ways we could work together. I look forward to hearing from you! Best, Melissa Glander
    Featured Skill Client Administrators
    Customer Service
    Online Chat Support
    Email Support
    Sales
    Salesforce CRM
    Customer Support
    Salesforce Lightning
    Phone Support
    Administrative Support
    Salesforce Marketing Cloud
    Online Research
    Data Cleaning
    Data Entry
    Microsoft Office
  • $11 hourly
    • 5.0/5
    • (34 jobs)
    Hello, my name is Elizabeth. I have over ten years in the customer service field, including being a Team Leader over seven co-workers. I have over six years of experience as a Test Plan Engineer. I have experience with both automatic and manual testing in QC and QA, which makes me very detailed oriented. I am a reliable, self-motivated individual. I work hard in any task I'm given. I am fluent in English, French, and Creole. I have good office skills and work well in fields such as translation, typing, internet researching, data entry, and various customer services. I type 65 wpm with a 98% accuracy. I enjoy working with customer support and love working with data and information.
    Featured Skill Client Administrators
    Database
    English to Haitian Creole Translation
    English to French Translation
    Photo Editing
    Customer Service
    Quality Control
    Data Entry
    Creative Writing
    Data Analysis
    Administrative Support
    Customer Support
    French
  • $60 hourly
    • 4.8/5
    • (75 jobs)
    Looking for a QuickBooks ProAdvisor accountant that can take stress away from your daily life? Someone that has been able to increase productivity by 200% - 300% and increase cost savings by 200%+? We are a great fit if you are thinking ❤️ I am tired of spending so much time on my books. ❤️ I want to make better decisions based off the numbers. ❤️ I’m not an expert but want to learn more. ❤️ I want to have someone that I can trust in my corner. ❤️ My books seem to become more of a mess every day. ❤️ Growing my business is my top priority. Working with me, you will ✔️ Learn more about your financial position. ✔️ Understand where your company is at any given time. ✔️ Know where you are compared to the market. ✔️ Receive constant feedback. ✔️ Have full transparency. ✔️ Learn how to use QuickBooks. ✔️ Gain more confidence in your knowledge. ✔️ Be able to make better decisions. Not every business is a client, some indications that we may not be a good fit include ☢️ Not worrying about your accounting practices. ☢️ Doesn’t want to understand QuickBooks Online in greater detail. ☢️ Are happy with where your company stands. ☢️ Doesn’t like to ask questions to understand how the company can become better. My background in numbers 💰 Increased efficiency and productivity by more than 200%. 💰 Increased cost saving by 300%. 💰 70% increase in customer retention. 💰 Increased staff retention by 20%. About my company, Esvea Solutions We care more about integrity over all other things and want you to succeed. Our focus is the use of QuickBooks and the APPs associated with the program. We are able to clean your books, reconcile, service payroll and get/keep you compliant. SOUNDS LIKE A FIT? NEXT STEPS Click the green ‘Invite to Job’ button in the top right corner of the page. Expertise: ⭐ QuickBooks Setup ⭐ Book Cleanup ⭐ Setup and Modify Chart of Accounts ⭐ Bank and Credit Reconciliations ⭐ Manage Accounts Receivables and Accounts Payables ⭐ Customer, Vendor, and Product Service List ⭐ Create Invoices and Bills ⭐ Employee Payroll ⭐ Receipt collection and management ⭐ Manage Sales & Purchases ⭐ Budgeting ⭐ Cash/Accrual Basis Reports for Management (Weekly, Monthly, Quarterly, Yearly)
    Featured Skill Client Administrators
    Light Bookkeeping
    Bookkeeping
    Administrative Support
    Accounting Basics
    QuickBooks Online
    Accounts Payable Management
    Bank Reconciliation
    Financial Accounting
    Accounting
    Accounts Receivable
    Account Reconciliation
    Intuit QuickBooks
  • $50 hourly
    • 4.7/5
    • (18 jobs)
    I work as a virtual personal assistant for high-level executives, managing busy calendars, & scheduling/confirming meetings & appointments for very fast-paced lifestyles. I adapt to meet the individualized needs of each of my clients - including researching & booking both domestic & international travel, creating & proofreading contracts, coordinating a podcast, managing social media profiles, overseeing accounts and billing, reading & giving feedback on scripts, and light graphic & web design (Wix, Canva, Squarespace). I bring my creativity and varied skill-set to each of my jobs, and the willingness to learn & continue to grow. I also worked for 3 years in an administrative & coordinator position in an educational setting. There, I was promoted twice, each time with a 25% pay increase. What sets me apart is that I work quickly & accurately. My work is detailed & comprehensive. I also have experience with creative writing (reviews for online publications, scripts for the entertainment industry), as well as transcription (interviews, etc.). Most recently, I have worked as a freelance screenwriter for production companies & actors. I am extremely detailed in researching & organizing data, setting meetings to ensure no double-bookings, and following-up on emails, projects, etc. I have completed comprehensive data entry (such as from hardcopy forms, handwritten cards, business cards, or web data) into spreadsheets. I am fluent in English, and have proficient copy-editing skills in English spelling & grammar. I am professional & friendly in all communication - whether written or oral. I have a typing speed of 70-80 WPM. I am extremely familiar with Microsoft (Docs & Excel), Google (Docs, Sheets, Forms), and use them on a daily basis. I have used FileMaker, Sugar CRM, Empower, & 8x8 VirtualOfficeVoicemails on a daily basis, and run reports or analyzed data from them. I am also familiar with mail-merge apps to send mass e-mailings (such as Yet Another Mail Merge), as well as teamwork apps such as Notion, Asana, Slack, & ClickUp. I also have a background in customer service, and am friendly, responsible, & positive. I am flexible with time (mornings, evenings, weekends), and extremely communicative.
    Featured Skill Client Administrators
    Draft Correspondence
    Screenwriting
    Administrative Support
    Creative Writing
    Google Sheets
    Google Docs
    Microsoft Office
  • $25 hourly
    • 5.0/5
    • (3 jobs)
    20 Years in the Customer Service industry. Hired, trained, and developed new employees and instructed/monitored current employees with various employers. Correspond with various partners as well as agents to cultivate a steady flow of clients with past companies. Coordinate public/private events for clients for booking set up, receiving payment, and quality assurance follow-up. Handle customer complaints, suggestions, and refund requests. Aided with correcting glitches and helped develop, test, and implement updates with dev teams. Reconcile company charges and investigated fraud. Manage payment schedules for partners and troubleshot with partners for a more effective payment method when needed.
    Featured Skill Client Administrators
    Payroll Reconciliation
    Stripe
    Google Sheets
    Google Docs
    Multitasking
    Event Management
    Task Coordination
    Partnership Development
    Leadership Development
    Administrative Support
    Supervision
    Email Communication
    Customer Support
    Freshdesk
    Phone Support
  • $20 hourly
    • 5.0/5
    • (41 jobs)
    I am a dedicated Tech Virtual Assistant with 7 years of experience as a Virtual Assistant and 10 years of previous corporate experience in administration, communications and marketing, mainly in the real estate sector. My corporate background includes work in positions such as Administrative Assistant, Executive Assistant, Marketing Researcher and Marketing, PR and Advertising Specialist. For the last 7 years, I have been working as a Virtual Assistant helping small and medium-sized companies and individuals with the day-to-day running of their businesses. I have worked with clients within many industries, such as e-commerce, software, real estate, marketing, coaching, food, interior design, construction, health and beauty and other. I’m fluent in English and Spanish and have basic knowledge of French. I have a Bachelor degree in Business Administration (Management) and a Master Degree in Hospitality (International Tourism) obtained at the University of Economics – Varna, Bulgaria. I’m a swift learner, especially concerning new software and technologies. Until now, I have worked with the following tools: Windows, MS Office (Word, Excel, PowerPoint, Outlook), Adobe Photoshop, Adobe Indesign, PDF, Social Media, Buffer, Hootsuite, Shopify, Wordpress, Weebly / WooCommerce, Wix, Squarespace, Google Docs, Google Spreadsheets, Google Forms, Ontraport, Mailchimp, Sendinblue, Sendgrid, ActiveCampaign, Mailerlite, ConvertKit, Hubspot, HTML (entry level), Canva, Zapier, Upviral, ClickFunnels, Unbounce, Teachable, LearnDash, Zenler., Woobox, Teamwork, Asana, Trello, Airtable, Clickup, Bluesnap (payment processor), Shipbob, Paperform, Google Forms, Audacity, The Videopad Editor, FlashBack Pro, YouTube, Vimeo, Zoom, Slack and more. My skills are: ✅ Virtual Office Administration – full administrative assistance, email support, scheduling and calendar management, creating and managing databases of contacts and customers, CRM, managing and sorting files using Dropbox or Google Drive, document management, document conversion, content formatting, reports running, basic bookkeeping, form development, etc. ✅ Website / Blog Management, including editing and light design, SEO ✅ Content Management ✅ Email Marketing and Automation ✅ System Setup ✅ Customer Support via email and chat (phone calls are not an option) ✅ Internet Research ✅ Market, Customer and Competitor Research ✅ Lead Generation / Email List Building ✅ Landing Page Building ✅ Project and Event Management ✅ Software Developers support ✅ Marketing / Digital Agencies support ✅ Coaches Support / Online Course Management ✅ E-commerce – product descriptions writing, products uploading, image research, manipulation and uploading, Shopify ✅ Real estate agents support - transactions / listings / digital marketing / email communication ✅ Data Entry and Data Analysis ✅ Database/CRM Management ✅ Graphic Design (for the Web) ✅ PowerPoint Presentations ✅ Social Media Management and Group Moderation ✅ Translation (English-Bulgarian, Bulgarian-English, Spanish-Bulgarian, Bulgarian-Spanish, Spanish-English, English-Spanish) ✅ Proofreading of Bulgarian texts ✅ Website Reviewing / Auditing ✅ Video / Audio Editing I am reliable, attentive, detail-oriented, critical and self-critical, self-starter and self-motivated, with a proven ability to work independently and with my own equipment. I am fully committed to every project and work with pleasure. I always enjoy and welcome new challenges and development opportunities. I have strong personal interests in technology, health and medicine, interior design and culinary. My current availability for new projects is around 5 hours per week. Looking forward to working with you! Yana
    Featured Skill Client Administrators
    Problem Solving
    WordPress
    Customer Service
    Marketing Plugin
    Technical Support
    Administrative Support
    Automation
    Social Media Website
    File Management
    Critical Thinking Skills
    Email Communication
    Data Entry
    Email Marketing
  • $15 hourly
    • 5.0/5
    • (32 jobs)
    I am your collaborative partner to take on all those administrative tasks that distract you from your job of growing and running your business. I am also your friendly CSR to take care of your valuable customers and an all-star community manager to engage with your digital audience. You will benefit from my following Skills and Key Strengths: - Live chat and Email support. - Admin/Moderator: Cryptocurrency, NFT, DeFi, GameFi, Blockchain community - Community management: Telegram, Discord - eCommerce hosting platforms: Shopify, Volusion, Amazon, Prestashop - Order management software: Deposco - Property Management software: Kigo. AppFolio - Live Chat support software: Comm100, Livechatinc.com, Intercom - Team collaboration tool: Slack, MS Teams, Google Meet, Zoom, Cisco - Project Management Tool: Trello, Airtable, Notion, Click Up - Social Media platforms: Facebook, Instagram, Twitter, Tiktok, LinkedIn, Reddit - Google Drive, Google Docs, Spreadsheet, MS Word/Excel, Powerpoint, Google Workspace - Posting job ads: Craiglist, Laimoon, Indeed, Dubizzle - Updating website: Squarespace, Wix, Wordpress - Accounting duties, Invoicing and journal entry: Waveapp, Xero - Payroll processing: ADP - Manage and update property listings on rental websites: Airbnb, Booking.com, HomeAway - PDF File Conversion/Transcription to Word/Excel - Website Scraping/Data Extraction - Managed Schedule - Google Calendar, Calendly - Image uploading / Editing of JPEG and PNG image - Data Entry on Real Estate documents (County of Orange, Bexar, Brown, Broward) - Email outreach: app.woodpecker - Email database: Zoho - Web research: Google, Yahoo, Aol, Bing - ESL Online Tutor - Typing speed of 50 words per minute Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always up for the challenge and leverage my skills for the benefit of your company and contribute to its success. Looking forward to working with you and be part of your team!
    Featured Skill Client Administrators
    Wix
    ClickUp
    AppFolio
    Blockchain
    Cryptocurrency
    Administrative Support
    Forum Moderation
    Google Docs
    Community Moderation
    Shopify
    Community Engagement
    Online Chat Support
    Data Entry
    Customer Service
    Email Communication
  • $20 hourly
    • 5.0/5
    • (27 jobs)
    Hi! My name is Cielo. I’ve been in the freelancing industry for over six years now, working as a marketing expert and project manager. I specialize in content management and funnel building, making sure that the company achieves optimal user experience with our systems. I also found interest and have acquired knowledge in hiring, task delegation, and project management. I have kept long-term clients, most of them 6 months and up, and have received excellent ratings and reviews from them. Before getting into freelancing, I have 5 years of solid experience in the BPO industry. I have climbed up the career ladder, started off with taking in calls, then after a few months, was promoted to become a Quality Assurance Specialist, then, became a supervisor and handled a team of 18 chat support and email correspondence representatives. As an employee or contractor, I am very dedicated and committed. I prefer long-term clients but can also provide the same, if not better, service to short-term clients. I also have a passion for learning new things and do not prefer being stagnant to repetitive work for a long time; I am very inquisitive and always eager to learn. I like to do tasks that will help enrich my knowledge and help me grow as an individual. For the right job, I can work past my allotted time and have no issues with overtime, I can also do tasks that are not related to my actual project provided that I will be trained and guided on how to accomplish them. I am flexible, very responsive, and loyal. Outside of work, I am a mom, a wife, a daughter to a single mother, and a friend to a few very genuine people. I love spending quality time with family and friends, which is one of the reasons why I opted to work as a freelancer. My leisure activities are cycling, beach bumming, and swimming. Please see below the skills/platforms I learned for the past years in the workforce: Key Skills: 👉 Funnel Building 👉 Content Management Systems / Wordpress using it's internal editor, Divi themes or Elementor 👉 Email Marketing Campaigns Setup 👉 Social Media Management / Marketing 👉 Customer Support 👉 Virtual Assistance 👉 Email Support / Marketing 👉 Fraud Analysis 👉 Team Management 👉 Project Management PLATFORMS USED: CMS, Marketing and Funnel Building: WordPress ClickFunnels Opt-in Pages, Sales Pages, Membership Sites Bldrly Kajabi Ontraport Page Builder Kartra Klaviyo Wix Amazon Store Builder Klaviyo Ontraport Mailchimp ActiveCampaign AWeber ClickFunnels MailerLite Webhosting: GoDaddy Bluehost Hostgator Names.co.uk Hostinger Customer Support Platforms: GMail ZohoMail Zendesk JiRa LiveChat Inc. Amazon Seller Central Messaging Social Media Platforms: Facebook (Business Manager, Ads Manager, Publishing) Instagram (Business and Personal) Snapchat Twitter Pinterest Spotify Schedugram Hootsuite Tweetdeck Repost App LinkedIn Clubhouse TikTok Buffer Design: Canva Adobe Photoshop Adobe Premiere Pro Adobe Illustrator Adobe InDesign Adobe XD Headliner Windows Video Editor Cloud Sharing / File Management: Google Drive Dropbox Zoho E-commerce and Dropshipping: Shopify WooCommerce Shiphero Shipit Amazon Signifyd Alibaba Project Management and Team Management software: Basecamp Slack Trello Kanban Dropbox Asana ClickUp Time tracking software: Hubstaff Worksnaps Upwork Desktop App Data Analysis / Data Entry: Django Google Drive (Google Sheets) Microsoft Excel Other skills: SEC Filings Writing Blogs Photo / Video editing Skills that I'd like to learn in the future: AI Usage and Developing Graphic Design Full Stack Developing Web Design Video Editing Animation Multimedia Arts Thanks for taking a peek at my profile and looking forward to speaking soon!
    Featured Skill Client Administrators
    Virtual Assistance
    ActiveCampaign
    Ontraport
    Executive Support
    Customer Service
    Social Media Plugin
    Email Communication
    Kajabi
    Content SEO
    Administrative Support
    ClickFunnels
    Marketing
    Email Marketing
    WordPress
    Web Design
  • $10 hourly
    • 4.8/5
    • (13 jobs)
    I've worked in the US Real Estate Industry for more than 11 years now. I handled real estate agents, investors, title insurance reps, and brokerage. I have formal training in Real Estate virtual assistance. Here are the tasks that I've handled: Administrative Assistant tasks & tools used: Listing Coordination (pre-listing, showing coordination, & MLS): NTREIS MLS (Texas) Navica MLS (South Padre Island, Texas) NJMLS (New Jersey) Sandicor (California) Trend MLS (Philadelphia) Dotloop MyKw SupraWeb Centralized Showings Service General Administrative Tasks (website, social media, & CRM management): Wordpress Placester Salesforce FollowUp Boss Podio Microsoft Outlook Eedge EngageRE Leadstreet MyKW Facebook (Pages & Groups) Twitter Instagram LinkedIn Pinterest Marketing Assistant (marketing materials, SEO, social media, & email marketing): Zillow Trulia Realtor.com Remax.com Facebook Market Place Craigslist Photoshop (flyers, postcards) Biteable (video) Tourfactory (Virtual Tour) Paradym (Virtual Tour) Canva (images) Mailchimp (Newsletters) Eedge Marketing (Email Campaigns)
    Featured Skill Client Administrators
    Task Coordination
    Transaction Processing
    Google Workspace
    Social Media Optimization
    Administrative Support
    Social Media Management
    Customer Service
    Dialpad
    Social Media Marketing
    Google Sheets
    Salesforce
    Customer Support
    Real Estate Listing
    Real Estate Transaction Standard
    Real Estate Marketing
  • $10 hourly
    • 4.9/5
    • (14 jobs)
    I'm a patient and hardworking freelancer with excellent attention to detail. Self-motivated and energetic. Build self-esteem by discovering my unique abilities and characteristics. Develop positive attitudes toward lifelong learning. I'm strongest at Web Research expertise in Data Mining and Data Scraping. I have experience in deep research to find the required information that clients need. Knowledgeable in Administrative tasks, organizing calendars, eliminating unnecessary storage, maintaining secure information, and providing administrative support to executives. Always ready to take on challenging assignments to enhance my skills and exceed expectations. Working well with tight deadlines and precise requirements. Motivated both by finishing the project on time and making sure that it is done with client satisfaction. Here are some of my skills and abilities: Lead generation Data Entry Data Mining Data Scraping CRM (Data Entry) Web Research Administrative support
    Featured Skill Client Administrators
    Administrative Support
    Contact List
    List-Based Infographics
    Company Research
    Customer Relationship Management
    Email Communication
    Data Mining
    Lead Generation
    Data Scraping
    Data Entry
  • $60 hourly
    • 5.0/5
    • (63 jobs)
    Enterprise Program Manager - Freelance Talent Recruiter - Outsourced Project Manager Providing full-cycle project and program management support to Enterprise clients with U.S. and international operations. A sampling of clients includes Microsoft, Amazon Web Services, GoDaddy, Johnson & Johnson, Unilever International, Google, and Flexera. Expert at optimizing management and utilization of Gig economy resources for startup to enterprise clients. Helping clients develop, implement, streamline, and manage freelance talent initiatives. Excel at launching and managing large-scale, high-production programs. Recruited 4,000+ freelancers through the Elance/Upwork platforms. Recruited and managed contract talent and employees hired through Upwork, Indeed, Career Builder, Fiverr, and Zip Recruiter. Managed thousands of outsourced projects. Specializing in recruiting and retaining top-performing talent and leading remote/globally dispersed teams. Adept at consulting businesses on process improvement, managing freelancers and remote employees, and implementing project management tools. Achievements: * Transformed failing website redesign project from delivering 8 websites per week to 500 per week within 8 weeks. Completed 2,500 websites in 3 months. (Brought in 2 months after project start date to "try and save a nearly impossible" project as an Elance Enterprise Program Manager.) * Developed internal programs for two enterprise clients to utilize freelance talent and helped launch and manage their freelance talent initiatives. * Achieved on time completion of a rapid-turn, large-scale project; hired and managed 300 freelancers to complete over 600 deliverables in 2 weeks. * Launched and co-managed 3-year project to redesign nearly 10,000 websites for an enterprise client; teamed with 2 project managers to successfully complete the program. Full-time freelancer since 2011 (Upwork/Elance): * 100% Job Success Score * 16,000+ hours billed (hourly/payroll) * 60 completed projects (several multi-year, repeat contracts) * Excellent client feedback * Several long-term engagements, including one for 10 years! ========== Additional experience: Technical Editor, Facilities Coordinator, Office Manager, and Patent and Trademark Paralegal/Office Manager (13 years). Project types managed: Content writing, graphic/web design, accounting, software development, eLearning course design, market research and product development, freelance talent solutions, project management tool implementations, change management programs, etc. Industries supported: Freelance/Gig economy, technology (software/website development), marketing, finance, legal, transportation, human resources, and consumer packaged goods (beauty and personal care, home care, medical devices, food, toys, etc.).
    Featured Skill Client Administrators
    Human Resource Management
    Project Plans
    Administrative Support
    Technical Editing
    Process Improvement
    Project Management
    Program Management
    Recruiting
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    With over a decade of experience, I have developed a robust skill set that seamlessly integrates technology, content management, and customer service excellence. My professional journey encompasses:​ Customer Service Expertise: Accumulating over 8 years in customer support, I have advanced from a Customer Service Agent to a Team Leader. This progression has honed my abilities in team management, performance evaluations, and implementing strategies to enhance customer satisfaction.​ Web Development & CMS: Proficient in WordPress, I specialize in creating responsive, user-friendly websites tailored to client needs.​ SEO & E-commerce Solutions: I implement effective SEO strategies to boost website visibility and have extensive experience with e-commerce platforms like Shopify, driving online sales and engagement.​ Project Management Tools: Experienced with JIRA and Confluence, I facilitate streamlined workflows and efficient project execution.​ Content Management & Editing: Skilled in copyediting and content migration across various platforms, ensuring consistency and quality.​ Data Management: Adept at data entry and conversions between formats such as PDF, Word, and Excel, maintaining accuracy and integrity.​ Design & Multimedia: Utilizing Canva, I create engaging visuals that align with brand aesthetics and messaging.​ I am passionate about leveraging this diverse skill set to deliver impactful results, foster collaborative success, and drive continuous improvement in every project I undertake.
    Featured Skill Client Administrators
    Data Entry
    Administrative Support
    Ecommerce
    Image Editing
    Slack
    Critical Thinking Skills
    Google Docs
    Google Sheets
    Customer Service
    Web Development
    WordPress
    Search Engine Optimization
    Shopify Website Design
    Shopify Dropshipping
    Zendesk
  • $15 hourly
    • 5.0/5
    • (4 jobs)
    I have 18 years of experience in the BPO industry and Remote. Handled various programs including Sales, Customer Service, Technical Support and Outbound campaigns. 12 years experience in Team Handling in Corporate and Remote.Earned leadership status by setting inspirational goals and setting examples.Superb organizational, motivational, management and time management skills. DIALER & CRM USED; Quick Books, Hubspot, Talk Desk ,Mojo, Xencall, Callshaper, Vulcan7, Kixie, Open Phone,Ring Central, GoHighLevel, NICE and SalesForce, Pipedrive, SAGE CRM, SmartLead and Call Tool. As a Team Lead, I do Performance and Motivational Coaching. Performance Improvement Plan ( PIP) I can work following any time zone. I can deliver less than 40 hours a week. I am also available during weekends. Experienced in HR position responsible for identifying qualified agents, conducting interviews one-on-one and over the phone as well. Admin tasks like preparing contracts and job offers. Sales experience on Solar Panel. Combination of sales and Customer Service experience on hard-selling VOIP products. Sales experience in student loan consolidation. Experienced as Quality Analyst for TSR/CSR account before becoming a Team Lead. REMOTE: : April 2016 – Present. Total of 7 years in Admin Tasks, Sales, Cold Calling and appointment setting experience. 2 years and 9 months Operations Supervisor for Sales Program Medicare Advantage. 2 years experience as Sales Team Leader for Cold Calling, Lead Generation and Appointment Setting projects based in New York. The role includes intensive 1 on 1 Coaching, Performance Review and Close live monitoring. Experienced VA, Real Estate Australian and US-based client. Responsible for preparing contracts, uploading and downloading files requested, and answering and checking client emails. Receiving calls- inbound. Appointment setting. Total of 8 years of Remote Sales Experienced in B2B, Lead Gen campaigns, Cold Calling appointment setting for Real Estate Companies , Security Services in Australia, SOLAR Panel ,Insurances , Merchant Services and Credit Repair. – B2B and B2C
    Featured Skill Client Administrators
    Cold Calling
    Online Chat Support
    Customer Service
    Email Communication
    Scheduling
    Cross Functional Team Leadership
    Administrative Support
    Lead Generation
    Data Entry
    Appointment Setting
  • $30 hourly
    • 5.0/5
    • (37 jobs)
    Hello everybody! My name is Carla. Spanish is my native language, and I speak English fluently. If you need help with anything, these are some of the activities I can be helpful to you with: WRITE articles for websites, landing pages, blog posts, social media content, essays, technical reports... ABOUT science, technology, health, tourism, current affairs, and other topics in English and Spanish. TRANSCRIBE audios in Spanish, correct previously transcribed audios and subtitles, and transcribe data (change formats). PROOFREAD documents or web pages, proper grammar, accuracy, punctuation, spelling, formatting, and rewriting in Spanish—experience with the HappyScribe app. TRANSLATE your documents from English into Spanish. VIRTUAL ASSISTANCE, customer service, answering emails and social media, searching for information on the internet, organizing schedules, etc. I’ve always liked to learn new things, so I would love to help you with any assignment! Sincerely, Miss Acosta
    Featured Skill Client Administrators
    Content Rewriting
    Spanish to English Translation
    Contract Translation
    Task Coordination
    Personal Administration
    Communications
    Content Localization
    Administrative Support
    Formatting
    Virtual Assistance
    English to Spanish Translation
    Error Detection
    Editing & Proofreading
  • $28 hourly
    • 5.0/5
    • (10 jobs)
    My name is Winnie D. I am a jack of all trades IT/client services professional. I have background in client services/support, account management, software/app/userability testing. I am also skilled in any administrative work such as spreadsheet, proofreading, Google Suites, data entry, and bookkeeping. I considered myself as a quick learner, attention to details, and highly organized. I look forward to contributing my skills to your project needs.
    Featured Skill Client Administrators
    UserTesting
    Functional Testing
    Administrative Support
    Database Report
    User Acceptance Testing
    SQL
    Web Testing
    Usability Testing
    Software Testing
    Data Entry
  • $15 hourly
    • 4.8/5
    • (7 jobs)
    Administrative Assistant (payroll, billing and reconciliation, data entry) Business Operations Specialist
    Featured Skill Client Administrators
    Administrative Support
    Customer Support
    Payroll Accounting
    Data Entry
  • $36 hourly
    • 5.0/5
    • (64 jobs)
    Now OPEN for creative project management clients. I am a creative project manager with 5+ years of experience leading marketing projects in a mix of creative, client-facing, and administrative functions. In 2019, I became a StoryBrand-trained copywriter, applying the framework to brand messaging and content marketing for service-based businesses. Throughout my career, I’ve worked to educate and engage the audiences of service-based businesses to increase visibility and build a loyal follower base. Over the past 5 years, I've worked in multiple agencies (social media marketing, web design, PR, and more), led teams of 4-8 creatives to execute client strategies, and carried out content marketing plans for clients across multiple industries. I'm a fast learner and love finding the best software to achieve a business outcome. In my quest for the perfect tech stack, I've learned to manage multiple CRMs (HubSpot, EveryAction), ESPs (Mailchimp, Convertkit, Flodesk, Mailerlite, Sendgrid), learning management systems (Kajabi, Teachable, Articulate) PM platforms (Asana, Trello, Clickup, Monday, Basecamp), website builders (Showit, Duda, HubSpot, Squarespace, basic Wordpress) and creative tools like Adobe, Figma, and Affinity. I’ve also integrated tools like Twilio, Airtable, Databox, and Make for data management. I’m a Fashion Designer by trade (2010-2013) and have since expanded my marketing knowledge with the following training programs: UX Design Certification - 2024 | Google Careers Project Management Certification - 2023 | Google Careers Content Marketing Certification - 2021 | Hubspot Academy Inbound Methodology Certification - 2021 | Hubspot Academy Inbound Marketing Certification - 2021 | Hubspot Academy Email Marketing Certification - 2021 | Hubspot Academy SEO Marketing Certification - 2021 | Hubspot Academy StoryBrand Framework for sales copywriting - 2020 | Business Made Simple University Core Competencies ✓ I see time as a Tetris board, always looking for the perfect spot to fit tasks in the most efficient way to move projects forward ✓ Adept at building strong client relationships with clear communication to balance priorities and achieve progress ✓ A thorough understanding of the creative process, from ideation to launch, which allows me to build rapport with team members for successful collaboration and team management ✓ I’ve worked with teams in Asia, Europe, and across America — time zones have nothing on us ✓ From CRMs to e-learning platforms, social media software, and beyond, I’m tech-savvy and a fast learner — not afraid to take on a new resource to achieve a project outcome ✓ Curious researcher and open to learning about virtually any topic ✓ Always willing and eager to test new ideas and pivot strategies to get the best possible results
    Featured Skill Client Administrators
    Administrative Support
    Executive Support
    Digital Project Management
    Project Management
    Copywriting
    Blog Content
    Website Copywriting
    Blog Writing
    Content Writing
    Organic Traffic Growth
    HubSpot
    Content Marketing
    Email Marketing
    SEO Writing
    Content SEO
  • $78 hourly
    • 4.6/5
    • (14 jobs)
    ⭐Top Rated Plus, representing the top 3% of performers on Upwork⭐ 🤝Contact me for pricing to suit your business needs or feel free to send me your job post! I am a seasoned professional in financial advisory and data management. With an educational background in legal studies from Point Park University and an MBA from Youngstown State University, I bring a combination of academic rigor and practical expertise to every project. My journey in the M&A corporate world spans over eight years, beginning with a six-year tenure at a leading dental company. There, I played a pivotal role in acquiring over 160 dental practices and navigating through two major recapitalizations, honing my skills in data management, financial analysis, and strategic planning. I provide top-notch executive assistance, focusing on financial analysis and business growth strategies. My qualifications include several certifications from the Corporate Finance Institute, such as Accounting Principles and Standards, Budgeting and Forecasting, and FP&A Monthly Cash Flow Forecasting. This extensive knowledge base ensures I provide insightful analysis and actionable recommendations. Embracing the principles from "Buy Back Your Time" by Dan Martell, I focus on efficiency and effective delegation to maximize the time of the executives I support. As a force multiplier, my role is to enhance your capacity to focus on strategic growth while I manage the critical yet time-consuming day-to-day operations. This strategic partnership not only propels business efficiency but also fosters a balanced and productive work environment. I specialize in transforming complex data into clear, concise, and visually appealing formats. Whether managing databases, creating intricate spreadsheets, or converting documents, my goal is to deliver efficient and high-quality service. My proficiency in software like Microsoft Excel and Google Sheets enables me to tackle diverse data-related challenges. My work ethic centers on precision, efficiency, and clear communication. I understand the importance of accurate data entry and analysis, ensuring every piece of information is handled with utmost care. Collaboration is key in my approach, working closely with clients to understand their specific needs and objectives. This collaborative spirit, combined with my technical skills and financial acumen, makes me an ideal partner for businesses seeking streamlined operations and deeper financial insights. Choose me for your next project, and let's work together to achieve your business goals with efficiency, accuracy, and professional excellence.✨
    Featured Skill Client Administrators
    Executive Support
    Travel Planning
    Calendar Management
    PDF Conversion
    Adobe Acrobat
    PDF Pro
    Document Conversion
    Administrative Support
    Pitch Deck
    Spreadsheet Skills
    Microsoft Excel
    Business Valuation
    Financial Analysis & Valuation
    Financial Analysis
    Microsoft Office
  • $25 hourly
    • 5.0/5
    • (6 jobs)
    Need a 𝙑𝙀𝙍𝙎𝘼𝙏𝙄𝙇𝙀 𝙀𝙓𝙀𝘾𝙐𝙏𝙄𝙑𝙀 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏? I've got you covered! I AM Your Solution for Streamlined Operations and Creative Design 🙌 💰 Cost-effectiveness 🤹 💪Adaptability and flexibility 👩‍💻 🌐Technical proficiency in using tools and software platforms My clients chose me because: 👇🏻👇🏻👇🏻 🔥 𝙔𝙤𝙪𝙧 𝙖𝙡𝙡-𝙞𝙣-𝙤𝙣𝙚 𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣 𝙛𝙤𝙧 𝙚𝙫𝙚𝙧𝙮𝙩𝙝𝙞𝙣𝙜 𝙛𝙧𝙤𝙢 𝙗𝙖𝙘𝙠𝙚𝙣𝙙 𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙩𝙤 𝙘𝙧𝙚𝙖𝙩𝙞𝙫𝙚 𝙙𝙚𝙨𝙞𝙜𝙣 𝙖𝙣𝙙 𝙤𝙣𝙡𝙞𝙣𝙚 𝙚𝙣𝙜𝙖𝙜𝙚𝙢𝙚𝙣𝙩. ● I offer comprehensive support to businesses seeking efficiency, organization, and visual appeal in their operations. With expertise in shipping administration, data entry, calendar management, call handling, email support, quality analysis, collection management, and proficiency in Canva graphic design, I am equipped to handle various aspects of your business needs. 🔥 𝙎𝙝𝙞𝙥𝙥𝙞𝙣𝙜 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙤𝙣 ● I've got your back when it comes to managing shipping logistics. From processing orders to tracking shipments, I make sure everything gets where it needs to go on time. 🔥 𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮 𝙖𝙣𝙙 𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ● Need someone to keep things organized? Look no further! I'll handle data entry with precision and manage your calendar like a pro, scheduling appointments and keeping deadlines in check. *wink* 🔥 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙞𝙣 𝘾𝙖𝙣𝙫𝙖 𝙂𝙧𝙖𝙥𝙝𝙞𝙘 𝘿𝙚𝙨𝙞𝙜𝙣 ● Want to add some pizzazz to your projects? I've got a knack for design, especially with Canva. Whether it's creating eye-catching graphics for marketing materials or spicing up your presentations, I'll make sure your visuals pop. 🔥 𝘾𝙖𝙡𝙡 𝙃𝙖𝙣𝙙𝙡𝙞𝙣𝙜 𝙖𝙣𝙙 𝙀𝙢𝙖𝙞𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ● Got calls piling up and emails flooding your inbox? No worries! I'll tackle them head-on, providing top-notch customer service over the phone and ensuring prompt responses to all your emails. 🔥 𝙌𝙪𝙖𝙡𝙞𝙩𝙮 𝘼𝙣𝙖𝙡𝙮𝙨𝙩 𝙖𝙣𝙙 𝘾𝙤𝙡𝙡𝙚𝙘𝙩𝙞𝙤𝙣 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩 ● Quality matters, and I'm here to ensure your operations meet the highest standards. Whether it's analyzing processes for improvement or managing collections to keep cash flow steady, I've got the expertise to get it done. In a nutshell, I'm your go-to freelancer for a bit of everything – from keeping things running smoothly behind the scenes to adding that extra flair to your projects. Let's work together to make your business shine! 3 quick steps left 1️⃣ Send me an Upwork Message 2️⃣ Click the green Schedule Meeting button 3️⃣ Choose one for 15 minutes and I'll confirm a timeslot. PS This is going to be one of the best decisions you have made in a while. *wink*
    Featured Skill Client Administrators
    Logistics Management
    Administrative Support
    Social Media Content
    Order Tracking
    Shipping Labels
    Graphic Design
    Data Entry
    Debt Collection
    Email Management
    Payment Processing
    Customer Support
    Online Chat Support
    Order Processing
    Quality Control
    Social Media Management
  • $20 hourly
    • 4.8/5
    • (236 jobs)
    Strategic solutions in SEO, Lead Generation, and Social Media are essential for unlocking business potential. With over a decade of experience, I can help with on-page, off-page, technical SEO, Reputation Management, Logistics, Freight Forwarding, and more. Together, we can overcome obstacles and achieve incredible results, boosting your business's success.
    Featured Skill Client Administrators
    SEO Content
    SEO Audit
    Travel Planning
    PPC Campaign Setup & Management
    Off-Page SEO
    Local SEO
    Search Engine Optimization Report
    Reputation Management
    SEO Strategy
    Shopify SEO
    SEO Keyword Research
    Administrative Support
    Lead Generation
    Social Media Management
    Google My Business
  • $35 hourly
    • 5.0/5
    • (28 jobs)
    20+ Years Of Virtual Assistant & Customer Service Experience I focus on providing reliable, thorough and honest VA work for positive impact businesses. 🥇 "I have had the pleasure to work with Caoimhe on many occasions. She has always been very professional, punctual and always delivered before the deadline which I truly appreciated! She has helped with highly sensitive project proposals and always offered her expert advice to accommodate tasks and ensure the best possible result for everyone involved. I wish her a lot of success on her ongoing professional endeavours - everyone will be lucky to have her on their team!" - Elina Grave, Professional Digital Partnership Manager Hi, I'm Caoimhe, from Ireland 🇮🇪 I offer a variety of virtual assistant services and solutions to help businesses and organisations make more time for what they do best. Here are a few highlights of the areas I can help you with: ☞ Customer Service ☞ Email Management (I love an empty inbox!) ☞ Internet Research ☞ Social Media Maintenance ☞ Proofreading & Editing ☞ Report Writing ☞ Travel Planning ☞ Light Bookkeeping ☞ Calendar Management ☞ Personal Life Management ☞ Digital Marketing Support ☞ Transcription I'm a native English speaker with an honours Bachelor's degree in English. I have a personal interest in the study of language and am meticulous about grammar and punctuation. I would consider myself to have exceptional editorial and research skills. My background includes 20+ years of virtual assistant and customer service experience. Over the last few years, some of the roles I've been in have been Virtual Assistant, Event Producer, Community Outreach Officer, Data Researcher, Editor, Proofreader and Web Administrator. I consider some of my greatest strengths to be honesty, reliability, loyalty, conscientiousness and my love of organisation! You can rely on me to get the job done well and on time. ------ 🥇 "Caoimhe worked for me as an event producer, PA, and hospitality manager since September 2016. I have no hesitation in recommending her, as she is highly responsible, conscientious, dedicated, detail-oriented and a great host. She would make an excellent choice!" - Tobias Slater, Managing Director for The Summer House Weekend ------ Tech Details: I use an Apple MacBook Air and have a 100MBPS wifi connection. Some of the platforms I can help you with include: ✔ Social Media (Facebook, LinkedIn, Instagram, Pinterest, Twitter, YouTube) ✔ Scheduling (Calendly, Doodle, Hootsuite, CreativeStudio, Buffer, LearnCube) ✔ Customer Relationship Management (Hubspot, ActiveCampaign) ✔ Event Planning (Eventbrite, MeetUps, Brown Paper Tickets, Egencia) ✔ Task Management (Evernote, Trello, Asana, ClickUp) ✔ Cloud Storage (Dropbox, Google Drive) ✔ Admin & Email Management (Google Suite, Microsoft Office, Streak, Mailchimp, Airtable) ✔ Communications (Zoom, Skype, Slack, Voxer, Whatsapp) ✔ Light Bookkeeping (Wave, Paypal, Stripe, QuickBooks) ✔ Website Maintenance (Squarespace, Wix, Carrd) ✔ Design (Canva, LucidChart) ✔ Marketing Management Tools (Sellics) ✔ Cloud-based Data Entry (Fastfield) Thanks for learning about me. If you'd like to work with me, please invite me to your job. I look forward to freeing up more time for you! Caoimhe Goggins
    Featured Skill Client Administrators
    Editing & Proofreading
    Travel Planning
    Customer Service
    Report Writing
    Social Media Plugin
    Project Management
    Scheduling
    Light Bookkeeping
    Administrative Support
    Data Entry
    Email Support
    Google Docs
    Google Sheets
  • $10 hourly
    • 5.0/5
    • (10 jobs)
    Hello, My name is Yvonne, an accomplished Accounts Receivable/Payable Analyst with a proven track record of optimizing cash flow and streamlining financial processes for businesses of all sizes. With 3 years of experience in finance and a passion for accuracy, I'm here to help your company thrive. Why Choose Me? * Expert in Receivables Management: I have successfully managed accounts receivable for a range of clients and developed strong professional rapport ,fostering timely payments and reducing outstanding debts efficiently. * Process Improvement: I pursue in improving billing and collections processes, leading to faster payments and increased cash flow. * Attention to Detail: I ensure that no stone left unturned in reconciling accounts and identifying discrepancies to ensure financial accuracy. What Can I Do for You? * Accounts Receivable Management: I’ll manage your accounts receivable process, including invoicing, collections, and resolving payment disputes. * Process Optimization: I'll assess your current receivables process and identify areas for improvement to maximize cash flow. * Credit Analysis: Using data analysis and credit risk assessment, I'll help you make informed decisions on extending credit to customers. I'm not just an analyst; I'm a problem solver. I am dedicated to helping you get paid faster, reduce bad debt, and improve your company's financial health. My attention to detail and commitment to accuracy make me a reliable partner for your finance team. Let's work together to enhance your financial operations and ensure a steady flow of revenue for your business. Contact me today to discuss your specific needs and how I can contribute to your success.
    Featured Skill Client Administrators
    Workday
    Google Sheets
    Technical Support
    Customer Support
    Payroll Accounting
    Sales Operations
    Administrative Support
    Salesforce CRM
    Zendesk
    Microsoft Excel
    Payment Processing
    Email Communication
  • $23 hourly
    • 5.0/5
    • (8 jobs)
    I am experienced in working for an environment demanding strong organizational skills. Committed to providing exceptional customer service. Detail-oriented and resourceful in completing projects, able to multi-task efficiently. I am reliable and hard working. Proficient in Microsoft Word/Works/Excel/Office, Windows, DocBuild, Easyfile, Profit Manager Software, all aspects of Citrix Agency Anywhere, Entrata, Canva, Venngage, YouGotListings, Zipperagent, Dotloop, Group Me, Slack, Zoom, and Google Workspace (Gmail, Admin, Drive, etc). Eager and able to learn any new tools needed to complete a task. B.A. in Mass Communications from Campbell University, Buies Creek NC (2002).
    Featured Skill Client Administrators
    Communications
    Time Management
    Customer Service
    Data Entry
    Phone Communication
    Google Workspace Administration
    Scheduling
    File Maintenance
    Database Management
    Multiple Email Account Management
    Administrative Support
    Microsoft Excel
    Typing
    File Management
  • $15 hourly
    • 4.7/5
    • (118 jobs)
    I am an all-around virtual assistant who gets the jobs done. Below are the lists of expertise I can provide to every client who needs my help: CREDIT REPAIR EXPERT: I have extensive experience in the Credit Repair industry. I provide resolutions to people who need to rebuild their credit reports. I do monthly credit report updates, dispute letters, monthly follow-ups, entering personal and credit information of new clients to CRM and provide 100% accuracy on data entry. APPOINTMENT SETTER: I am also experienced in Setting Appointments for real state firms. Do cold calling for real estate firms. TECHNICAL SUPPORT REPRESENTATIVE: An experienced Technical Support Representative providing technical assistance to clients (hardware and software). Human Resource Assistant: I create job posts, interview, and assess applicants and help them with onboarding. DATA ENTRY: I can do internet research and provide the information requested by clients. I also help when it comes to lead generation and ensure that information is provided accurately. SHOPIFY EXPERT: Process orders through Shopify and provide quality Customer Service through email or chat. Here are the tools or systems I have used and I am familiar with: Credit Repair Apps: Credit Repair Cloud Dispute Suite Prodigy CDM Letterstream Dispute Bee White Label Zoho Gmail, Excel, MS Word Shopify Dropified Oberlo Indeed Mojo Five9 Zendesk HelpScout I am a person with positive energy who loves working, have fun, and be positive whatever the circumstances are!
    Featured Skill Client Administrators
    Shopify
    Funding Needs Assessment
    Order Processing
    Administrative Support
    Social Media Marketing
    Helpdesk
    Credit Repair
    Human Resource Management
    Credit Scoring
    Alternative Dispute Resolution
    Blog Writing
    Lead Generation
    Data Entry
  • $40 hourly
    • 5.0/5
    • (5 jobs)
    I am a seasoned Executive Assistant, bringing incredible organization skills, attention to detail, effective communication and an unparalleled focus on results. I have experience in inbox and calendar management, expense reporting, project management and systems creation. For the past 10 years I have worked in non-profit and educational settings and am able to quickly adapt and pick up new skills. I look forward to working with you!
    Featured Skill Client Administrators
    Communications
    Scheduling
    Data Entry
    Administrative Support
    Draft Correspondence
    Executive Support
    Virtual Assistance
    Email Communication
    Google Workspace
    Light Project Management
    Task Coordination
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