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Clients rate Phone Support Agents
Rating is 4.6 out of 5.
4.6/5
based on 10,944 client reviews
  • $40 hourly

    • 5.0/5
    • (10 jobs)
    "Justin has been an incredible asset and value to our team! He is detail-oriented, thorough, insightful, smart, and also a genuinely kind and trust-worthy person! He has a keen eye, and continually searches for and suggests ways to improve and expand. I recommend him, without reservation, for anyone seeking a dedicated freelancer of his talents! He has been such valued team member and will not be easily replaced - thank you, Justin!" "Justin is an doing a great job! We are just moving him to another team!" Owning and running a business takes a lot hard work and can be exceedingly rewarding. For your business to expand, you will constantly need to keep current customers and acquire new ones. Customers are the lifeblood of any business and so success is very largely dependent on how you treat them and how they feel about your company. Companies need reliable and capable customer service/customer support to treat their customers properly, without complication. As a business owner, you don’t want to have to worry if your customers are happy or not. Your job is to focus on the big picture and growing the company. This is how I fit into the picture. Essentially I remove the worry and replace it with confidence. You can rest-assured knowing that your customers are being treated with the proper care and attention they deserve. Customer Service/Customer Support Experience: ● Zendesk ● Infusionsoft Administration ● Inbound Phone Support ● Outbound Phone Support ● Collections/ Billing Support (phone and email) ● Hosting Online Customer Support Meetings If you would like to speak more about how I can assist you and your company’s needs, please don’t hesitate to reach out to me via inviting me to your job (I believe that this is the way for us to initiate communication. Don’t worry, you won’t be hiring me right away if you do so from what I understand).
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Retention
    Social Customer Service
    Investment Research
    Forex Trading
    Telephone Handling
    Financial Analysis
    Zendesk
    Customer Support
    Customer Service
  • $45 hourly

    • 5.0/5
    • (24 jobs)
    I have been in marketing sales for 15 years, I have supervised pharmacy campaigns of 20 people or more. At the same time I was also one of the lead person in sales keeping up with our daily and quarterly goals. I also run and manage a small call center with ongoing campaigns in roofing, mortgage, real estate, pharmacy, PR for Spanish speaking Cinemas, and a logistics company. I have recently had the honor to embark on a 5 year contract in Solar Well Pump, install, Customer Service, Cattle Trade shows, Pump sizing, design, shipping, and being a part of 200 percent growth in two years. Therefore I have 20 year experience in office admin, project management and technical support. My Knowledge, experience, and quick learning skills will provide your company with excellent success and power driven tool. My education is a Bachelor of Science in Psychology with Liberty University. I have six medals from the Navy and served in the Gulf War, specializing in engineering running two 300lb boilers, maintenance, and A & P tech training. I am ready to work for you.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Solar Farm Design
    Intuit QuickBooks
    Customer Service
    Customer Support
    Cold Calling
    Administrative Support
    Data Mining
    VoIP Software
    Project Scheduling
    Solar Design
    Sales
    Outbound Sales
    Microsoft Excel
    Microsoft Word
  • $15 hourly

    • 4.9/5
    • (2 jobs)
    Hi, my name is Kristina and my expertise is translating from Serbian and English to German with more than 10 years of experience. My last duties were including customer care with international clients. For more info feel free to contact me, I'll be happy to work with you.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Music
    Data Entry
    Advertising
    Tutoring
    Customer Support
    Accounting Basics
    Serbian to German Translation
    Microsoft Office
    German to English Translation
    Serbian to English Translation
    Email Communication
    Translation
  • $22 hourly

    • 5.0/5
    • (12 jobs)
    A hard working freelancer who has been in the remote industry for almost a decade. I have a wide amount experience in customer service , phone support, Ticket support , Live Chat Support, and email handling . I've worked with large cooperation's and many eCommerce companies . I have maintained a 100% job success rate on Upwork and also have been ranked as a top rated freelancer . I've worked with many customer relationship management software's (CRM'S) , I am a fast learner and is always happy to learn about new projects . Send me a job invitation and ill be happy to forward you my cover letter with further details regarding my experience , Thank you .
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    American English Accent
    Voice-Over
    US English Dialect
    Customer Support
    Canadian English Accent
    Helpdesk
    Voice Acting
    Female
    Freshdesk
    Zendesk
  • $20 hourly

    • 4.9/5
    • (15 jobs)
    I'm a customer service representative and voice-over artist from New York City. I have 10 total years of customer service experience under my belt, having cut my teeth in retail as a sales and stock associate in the Gap family of brands. I moved from retail to the world of salons in New York City, chiefly acting as a receptionist and coordinator for high-traffic salon locations. My first customer service positions at startups were salon-geared, and had me communicating with clients over phone and Zendesk to schedule appointments, manage subscriptions, and problem-solve. I've most recently worked as a customer care representative for a wedding-related startup, similarly using web-based platforms and phone communication to build client relationships. In addition to my customer service work, I'm also a voice-over artist and performer here in New York. I earned my BFA and master's degrees in drama, and have been honing my vocal talents since I finished said education! My natural accent is American (New England), but have also been certified to a native standard in classical and contemporary British RP (LAMDA), and am proficient in a variety of other American and Western European accents. More information about my performance credits, headshots, actor's resumes, and reels can be found at my Backstage.com profile, under the name "Olivia Rose Barresi."
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Zendesk
    Voice Acting
    Point of Sale & Payment Systems
    Narration
    American English Accent
    Microsoft Office
    Voice-Over
    Female
    British English Accent
  • $10 hourly

    • 4.6/5
    • (32 jobs)
    Time is money and I can save you both. I have done my masters in banking and finance. I have been doing freelancing form last 4 years now. I have worked for many known companies as well, Like: Slimtel Pvt Ltd, Wisdek Corp and many more. I am very experienced in Customer Service, Admin Support, Chat support and Property Due Diligence reports. If we talk about property due diligence report I have been doing this form last 3 years and for other customer support I have a job experience for more than 5 years. I always promised my clients to deliver their work within 48 working hours (unless county delay due to covid-19). I have been doing this successfully and have many satisfied and happy clients who are still working with me. Honestly speaking, I am trying to build my profile on upwork as well now. With my attention to detail and exemplary quality of work I would be an asset on any project. Don't trust my words, See my testimonials!!! Regards, Umair
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Electronic Medical Record
    Communications
    Microsoft Excel
    Online Research
    Online Chat Support
    Customer Support
    Due Diligence
    Administrative Support
    Property Management
    Email Support
    Medical Billing & Coding
    Data Entry
    Microsoft Office
  • $18 hourly

    • 5.0/5
    • (4 jobs)
    "Thank you for taking the time to review my profile. I have been a customer and sales representative since 2013. Through my education and years of work experience, I have developed high levels of competency in Customer service, Sales, Social Media Marketing, maintaining and updating a database, creating leads, performing numerous administrative tasks independently, MS Office software. I am also very comfortable communicating and writing both professionally and casually in the English and Spanish language. One of my favorite projects that I had been a part of was helping my previous company increase their clients by offering their HVAC service. Another project I was proud of is being a part of a team that developed a digital advertisement for a different website. I was able to offer my suggestions on the copy but most importantly the company relied upon me to create leads for the entire campaign. I would like to join a company that is looking for someone ready to work full time and that has a passion for every job/task they are assigned. I work well with one person, small teams and large teams. My past employers and colleagues have told me they always appreciated that I was on time and my assignments were complete and done with quality. They also appreciated my willingness to offer help in any way. My hope is to join a company that I can be with for a very long time and become a valued member of the team.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Dispatch & Tracking Solutions LETS
    English
    Management Skills
    Team Management
    Property Management
    Email Handling
    Translation
    Data Entry
    Administrative Support
    Customer Retention
    Customer Service
  • $15 hourly

    • 5.0/5
    • (3 jobs)
    I create, maintain, and update spreadsheet reports based on your needs. I have worked in different areas for BPOs, mainly focused on data collection, analysis, and presentation of reports. I have created, and standardized capacity plan files for several companies to improve resources, productivity, and revenue efficiency. I can recognize and recommend operational strategies based on a forecast, KPIs, and business trends per Month, week, day, and at an interval level. • Skills - Data Analysis - Search and Summarize Data - Capacity Planning / Staffing - Client Assistance, Call Center Technical Support, and Customer Service oriented - Native Spanish and Advanced English written and verbal • Proficiency in the following tools - Google SpreadSheets - Google Hangouts and Mail - Microsoft Excel - Microsoft Word
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Data Entry
    Jira
    Freshdesk
    Stripe
    Intercom
    Atlassian JIRA
    Customer Satisfaction
    Communication Etiquette
    Email Communication
    Technical Support
    BPO Call Center
    Google Spreadsheets
    Microsoft Excel
    Excel VBA
  • $15 hourly

    • 5.0/5
    • (7 jobs)
    A Self- motivated professional that thrives on innovation and overcoming challenges , learning new skills . I had worked within the call center industry for more than 17 years; and I learned how to manage people also how to treat customers through customer service experience, I was in charge of a Team in the retention area, that show me how to handled stress also I worked as a sales manager and Customer Service Manager, and work under pressure to fulfill customer and Clients needs. My skills *Outstanding Customer Service *Attention to detail *Organized *Great Communication *Excellent Written and Communication skills *Quick learner *Flexible *Proficient in Zendesk, Shopify *Familiar with Microsoft Suite My previous employment roles have taught me several skills: I am highly organized, a quick learner, efficient and adaptable. I speak fluent English and Spanish
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    ClickUp
    Slack
    Administrative Support
    Virtual Assistance
    Email Communication
    Shopify
    Data Entry
    Product Knowledge
    Office 365
    Customer Satisfaction
    English
    Zendesk
    Spanish
    Online Chat Support
  • $25 hourly

    • 4.0/5
    • (9 jobs)
    Having eight years in the Sales/Customer Service Experience. I am very organized, have excellent attention to detail, and have Communication Skills. Through my previous position, I was able to gain skills in Email Creation, Word Processing, and Excel. Great at multi-tasking. I like talking and interacting with new people every day.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Scheduling
    Multitasking
    Product Knowledge
    Proofreading
    Email Communication
    Customer Service
    Microsoft Office
    Customer Support
    Sales Leadership
    Communication Etiquette
    Communications
    Data Entry
    Customer Satisfaction
    Order Processing
    Customer Feedback Documentation
    Email Support
  • $15 hourly

    • 4.7/5
    • (19 jobs)
    Having graduated Danish language and literature at the Faculty of Philology at the University of Belgrade, languages and linguistics are a true passion of mine and my biggest strengths. I primarily work with Danish, English and Serbian/Croatian language - customer service, teaching, translation, proofreading and copywriting, I firmly believe that languages are power, and I am always excited to expand my knowledge in every aspect. Some of the most important projects I've worked on are: -Customer Support Representative at Sitel -Customer Support Agent at Transcom -SEO and copywriter for a Danish company, MyTrendyPhone -Community management at Community 102 -Customer Care Representative and Front Desk Employee at MyTrendyPhone -Data Collection and Labeling Associate at Microsoft Development Center Serbia -Language teacher of Danish, English, Serbian, Latin and Chinese If you are looking for a creative, versatile, vigorous and responsible freelancer, feel free to contact me. I look forward to cooperating with you!
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Freshdesk
    Customer Service
    Technical Support
    Oracle Siebel
    Subtitling
    English to Danish Translation
    Danish
    Serbian
    Phone Communication
    Zendesk
    Danish to English Translation
    Customer Support
  • $16 hourly

    • 5.0/5
    • (7 jobs)
    I have been in the Customer service field and Call Center Industry for more than 10 years assisting the customer from the U.S, U.K, and Australia. I have also worked for big names in the Call Center Industry like (Xerox, Concentrix, Language Line services) and more. In the past 2 years, I worked for one of the biggest hard drives manufacturer companies like ¨Western Digital¨ as a bilingual technical support agent on the phone and email. Recently, as a freelancer, I have performed as a virtual assistant and truck Dispatcher agent where I was able to help the company to grow as they had lots of loads and drivers, that needed to be monitored. Besides, I have also acquired experience handling email, chat, order taking process, Inbound sales, as well as technical issues ticket generation and technical troubleshooting protocol. Adding to this, In my career, I've used various CRM's dashboards such as; *Clarify. *Pegasus Systems. *Salesforce. *Oracle. *Zendesk. *Freshdesk. *SlackApp. *FrontApp.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Castilian Spanish
    Salesforce CRM
    eCommerce
    Customer Service
    Supply Chain Management
    Logistics Management
    Technical Support
    Email Communication
    Order Tracking
    Online Chat Support
    Freshdesk
    Zendesk
  • $10 hourly

    • 4.8/5
    • (22 jobs)
    Hi, my name is Victor. I'm a native Spanish speaker and I understand the English language too. Born and raised in Venezuela but with great knowledge about global events and trends. I have 5 years experience as freelancer. My motto is "Barriers only exist inside the mind of the people”. Here is the list of the programs that I use and I have expertise on: • Zoho Desk / CRM • Hootsuite and Buffer. • Messenger People. • Facebook Business.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Virtual Assistance
    Customer Satisfaction
    Customer Service
    Content Moderation
    Forum Posting
    Blog Writing
    Customer Support
    Castilian Spanish
    Online Chat Support
    Translation
    Data Entry
  • $20 hourly

    • 5.0/5
    • (10 jobs)
    15 YRS CSR ON/OFFLINE 6 YRS IB AUSSIE / US TELCO BILLING & SALES 4 YEARS INTERNATIONAL ESL TUTOR 2 YEARS SALES COACH 4 YEARS HVAC / VA 0.5 YEARS UPS TRACKING SPECIALIST Helping clients in their time-consuming daily tasks is my specialty by professionally answering consumer and business calls, texts, and emails. I am keen on details and can work under pressure with minimal supervision. I am knowledgeable with Service Titan, Google Suite / MS Office, Slack, Zoom, Blue jeans, Ring Central, Wave phone, SERVman, Nutshell, Pipedrive and other office admin, communications, and CRM tools. I am a team player. I can manage multiple calendars and can use a ticketing system for service requests and other stuff. I have a strong and wonderful yet challenging 15 years of CUSTOMER SERVICE work experience in HVAC, years in SALES, BILLING, TRACKING, ESL, and Executive Virtual Assistant. As we deal with different people over the phone with different needs but basically, they just need help and that's why we are here for. I aim to be an effective and efficient VA or equivalent to ensure the quality of service. I am a freelancer mom of 2, accepting jobs with a fair and reasonable wage and benefits to develop a healthy working environment, together we will get the loyalty and dedication to the role given. Other skills I may have, are bonus factors to deliver better output. I look forward to working with you; Contact me and let’s discuss the details. Have a blessed day!
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Executive Support
    Business Services
    Multitasking
    Customer Service
    Ticketing System
    English Tutoring
    Data Entry
    Business with 10-99 Employees
    Order Processing
    English
  • $20 hourly

    • 5.0/5
    • (51 jobs)
    I'm an experienced Customer Service Manager with a wide range of skills and abilities. As a native Italian speaker, I have a deep understanding of the language and culture. Additionally, I am fluent in four other languages: French, English, Spanish, and German. Networking comes naturally to me, enabling me to build valuable relationships within my industry and beyond. I also possess strong video editing skills, bringing a creative touch to my work and delivering visually compelling content. My technical expertise includes proficiency in HTML, CSS, and Javascript, allowing me to navigate digital platforms seamlessly and enhance customer experiences. Furthermore, I have a passion for writing, having written over 1000 articles and translated and proofread more than 10,000 articles with precision. Throughout my career, I have successfully led numerous projects, consistently surpassing goals and achieving outstanding results. My commitment to continuous learning and professional growth has earned me recognition and expanded my expertise. I hold a degree in Foreign Languages, which has provided me with a deep understanding of cultural nuances and effective communication strategies across different languages. In summary, an accomplished Customer Service Manager with a diverse skill set, including native proficiency in Italian and fluency in French, English, Spanish, and German. I possess networking capabilities, video editing prowess, technical expertise, and a track record of notable accomplishments. I am deeply passionate about delivering exceptional customer experiences and dedicated to achieving excellence in everything I do. I am confident that my skills and expertise make me a valuable asset to any organization.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    English to Italian Translation
    Administrative Support
    Italian to English Translation
    Customer Service
    Customer Support
    Copywriting
    SEO Writing
    Customer Satisfaction
    Article Writing
    Customer Service Training
    Online Chat Support
    Social Media Management
    Italian
  • $35 hourly

    • 4.2/5
    • (63 jobs)
    Committed to professional growth and development in any area, confident and decisive under stressful conditions, creative and flexible in organizing and planning I am a quick learner, dedicated, hard worker and have over three years of experience in the field. I have Supervising and managing experience with answering service and call center campaigns, managing over 20 agents that worked from home. If you would like to know more about me please feel free to ask.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Online Chat Support
    Order Fulfillment
    Virtual Assistance
    Digital Marketing
    Lead Generation
    Customer Support
    Customer Retention
    Price/Quote Negotiation
    Sales
  • $31 hourly

    • 5.0/5
    • (108 jobs)
    Continuously working on Upwork jobs for a long time as a freelancer working individually and/or as part of a team. Many years of experience running a successful virtual/administrative support business from my home office. Extensive experience working with patients and medical professionals as well as insurance companies and helping small businesses. Expert in customer service having worked in the industry for many years. Available part-time (10-15 hours a week only right now). Strengths: Virtual Assistant/Personal Assistant - Upwork (numerous jobs) Real Estate Transaction Coordinator - Upwork Medical/patient scheduler - Front office/client success specialist - Upwork Medical claim follow up with insurance companies for families on Upwork Medical billing Medical transcriptionist Customer care specialist Phone handling - (Interactions with customers/patients) Cold/Warm calling using CRM systems Subject Matter Expert - Upwork - Completed numerous testing assessments for Indeed Call Center - Upwork - (Enrollment Manager/Medical Screener) - patients Call Center - Medical patient care, customer support Product review/marketing feedback Mystery/Secret Shopper (10 years experience) Virtual Assistant 28 years of experience. Programs used: Outlook, Excel, Word, Google Docs spreadsheets and Calendar, Hubspot, Acuity (scheduling), Web PT (EMR), Heno (EMR), Dialpad (phone software), Aircall (phone software), I Plum (Phone software), Skype For Business, Google Voice, Slack, Microsoft Teams Medical Billing Software: Magellan, Optum, Availity.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Email Support
    Customer Feedback Documentation
    Cold Calling
    Administrative Support
    Data Entry
    Microsoft Excel
    Communication Etiquette
    Lead Generation
    Scheduling
    Customer Support
    Medical Billing & Coding
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    Welcome to my Upwork profile! Are you looking for a TOP-RATED Customer Service specialist who excels in Shopify, Onboarding, and Social Media Management? Look no further! With a proven track record of delivering outstanding results, I also possess expert skills in blogging and virtual hotel management, adeptly handling OTAs like booking.com, AirBnB, Expedia, and Quantas. I take immense pride in my ability to work efficiently and effectively, requiring minimal supervision to achieve exceptional outcomes. My passion for what I do drives me to deliver high-quality service, and I approach every task with dedication and integrity. As a freelancer, my primary goal is to establish a mutually beneficial relationship with my clients. By leveraging my expertise, I am committed to helping my clients succeed and thrive in their respective endeavors. If you are seeking a reliable and skillful professional who can elevate your business, let's collaborate.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Product Knowledge
    Email Communication
    Customer Satisfaction
    Front Desk
    Customer Support
    Customer Service
    Email Support
    Order Tracking
    Social Media Management
    Online Chat Support
    Order Processing
  • $10 hourly

    • 4.4/5
    • (21 jobs)
    A data entry specialist; customer support engineer and a writer with a certificate from the University of Cambridge (First Certificate in English; Level B2). All of the above-mentioned fields have totaled over 6500 hours logged on the UpWork app. Customer Support Engineer for one of the biggest encrypted email providers in the world and the leading password manager. I'm flexible with my working hours and I am happy to work closely with any existing freelancers you work with. Regional Winner in the 6th National English Language Essay Contest conducted by the US Peace Corps and ELTAM (English Language Teachers Association of Macedonia). Also over 10 years volunteering work for the National Red Cross with writing and conducting many humanitarian projects. 2 years of experience in writing articles for a national gaming/technology website.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Writing
    Customer Relationship Management
    Incident Management
    Zendesk
    English
    Customer Service
    Ticketing System
    Customer Support
    Intercom
    Salesforce
    CRM Software
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I have 6 years of vast experience in technical support and customer service field. My strength is my flexibility to handle change. As customer service representative and technical support staff at my previous jobs, I was able to perform my tasks, responsibilities and duties both professionally and excellently. With dedication and focus, I can learn fast and adapt with ease to change. I am a good team player and can work with less supervision. Regards, Honzen
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Network Equipment
    Network Administration
    Technical Support
    Cold Calling
    Customer Service
    Cold Call
    Product Research
    Data Entry
    Email Communication
    Appointment Scheduling
    Product Listings
    Appointment Setting
    Email Support
    Online Chat Support
  • $10 hourly

    • 4.9/5
    • (11 jobs)
    I've previously worked with several BPO companies, doing different types of customer service jobs. I handled voice and non-voice accounts/projects and was with different programs like frontline customer service, technical support, and retention. Was also able to handle outbound programs for sales and collection. I have good Oral and Written English Communication skills. I can work well as an individual and in a team. Productive and creative towards work and can easily adjust to people. Working in several companies and working with different kinds of people with different characters and personalities helped me to easily adapt to a new environment.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Computer Skills
    Customer Service
    BPO Call Center
    Email Communication
    Customer Support
    Administrative Support
    Sales
    Call Center Management
  • $10 hourly

    • 5.0/5
    • (19 jobs)
    My aim is to provide professional, but friendly work relationship with Upwork employers. I sell my skills and abilities to assist clients and help them with their business. I'm a team player, keen for new experience, self-driven, results-oriented person with a positive outlook, and a clear focus on high quality. I am proficient and have solid experience with the following office tools: - MS Excel - MS Word - MS Powerpoint - Google Docs I have used the following suite for cloud storage - Dropbox - Google Drive - OneDrive
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Google Docs
    Customer Service
    Skype
    Customer Support
    Microsoft Word
    Online Chat Support
    Email Communication
    Data Entry
  • $25 hourly

    • 4.6/5
    • (16 jobs)
    I am Naim Jusufi and I live in Seattle, WA. I have studied Computer Engineering and I have 7+ years of experience in Tech Support. I am proficient in Windows, Networking, and Hardware troubleshooting.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Microsoft Office
    Data Entry
    Helpdesk
    Web Design
    Cisco Certified Network Associate
    Computer Network
    Ticketing System
    Office 365
    Phone Communication
    Communication Etiquette
    Zendesk
    End User Technical Support
    Technical Support
    Microsoft Windows
    Online Chat Support
  • $18 hourly

    • 4.8/5
    • (53 jobs)
    My motto: A man who is a master of patience is master of everything else. ~George Savile I am a multitalented, curious, bilingual (Spanish & English), patient, and a dedicated human being with strong leadership skills. I always provide high-quality work output, ensuring all issues are resolved by all means possible. The knowledge and experience I gained working as a Customer Service Agent have been very helpful in making sure I only provide excellent client experience to current and future clients. I enjoy making customers happy and solving their issues. It gives me great satisfaction to watch a business improve and grow through awesome customer support. I worked for “Capital One” Bank and assisted customers on their concerns about credit cards some of the inquiries were invoice questions, taking payments, personal information updates, send or re-send statements, general customer complaints, and even technical support to clients on the company’s website, and always taking responsibility to ensure customers were satisfied. Ever since I started working as a freelancer, I have done a variety of projects wherein tasks include but are not limited to: ✓ Customer Support ✓ Sales ✓ Chat Support ✓ Email handling ✓ Virtual Assistance ✓ Data entry ✓ Tech Support ✓ And other Computer-related tasks. I have work experience using the following applications/tools: ✔︎ MS Office ✔︎ Google Apps (Drive, Calendar, Sheets, Docs, etc) ✔︎ Asana ✔︎ TimeCamp ✔︎ Zoom ✔︎ CRM ✔︎ Trello ✔︎ Tossable ✔︎ Adobe Photoshop (Intermediate) ✔︎ Adobe Illustrator (Intermediate) ✔︎ Adobe Lightroom (Advanced) ✔︎ iMovie (Intermediate) In my years of experience, I have worked with several companies from different fields such as non-profits, education, banking, tourism, real state, etc. These experiences have made me grow as a person and a professional. I have a very open mindset and I am always willing to learn new things and improve my skills to give better service and quality outputs to my clients. If you're ready to work together, feel free to send me an invite and let's talk about how I can best help you.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Market Research
    Customer Service
    Microsoft Excel
    Mobile App Testing
    Information Technology
    Logistics Management
    Google Sheets
    Sales
    English to Spanish Translation
    Web Testing
    Spanish to English Translation
    English
    Order Processing
    Product Onboarding
  • $20 hourly

    • 4.3/5
    • (12 jobs)
    Hardworking, efficient, and dependable are some of the words that describe my professional capabilities. With over 15 years of managerial experience in the service industry, I have a gamut of knowledge, skills, and abilities to do the best with every challenge. I commit myself to effectively completing every job just right.
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Sales
    Social Media Marketing
    Employee Onboarding
    Document Review
    Following Procedures
    Project Scheduling
    Administrative Support
    Online Research
    Customer Support
    Phone Communication
    Customer Service
    Data Entry
    Email Communication
    Online Chat Support
  • $15 hourly

    • 4.9/5
    • (48 jobs)
    Hello, my name is Viki, I am 29 years old Slovakian, and I work as translator, SEO writer and proofreader. I am highly proficient in reading and writing English because I worked hard to become a translator and proofreader. I made a couple thousand extra miles and moved to the USA where I lived, and I also moved to London to work on my language skills. I have no problem with learning new tools, it is actually a plus. Likewise, I can ensure localized texts conveys the original meaning and tone, I have very similar experience from previous work, I have independent judgment to ensure data accuracy and quality. I am self-motivated to work independently, I have good organizational skills, work ethic and attention to detail. I lived several years in the USA, TX, and currently I came back to my hometown in Slovakia. I have a native level of fluency in Slovak, both written and verbal. Furthermore, I have studied Slovak language for 8 years in Slovak linguistic Gymnasium. (University) so I am cultural savvy in understanding Slovak linguistic nuances including proper use of idiomatic expressions. I am available asap and I am able to work 35-40 hours of work per week. I have stable internet connection and a functioning webcam. ★MY GOAL IS TO BECOME THE BEST INVESTMENT FOR YOU OR YOUR BRAND ★ by making you or your brand stand out. I will go above and beyond to not only meet but actually exceed your expectations. I GUARANTEE: ★EXPRESS DELIVERY FOR INITIAL CONCEPTS WITHOUT ANY ADDITIONAL CHARGES ★MY WORK WILL BE 100% ORIGINAL, CREATED WITH CARE JUST FOR YOU ★ULTIMATE REVISIONS FOR YOUR ★THE BEST QUALITY IMAGE ON THE MARKET SUITABLE FOR PRINTING TO BIGGEST SIZES WITHOUT LOOSING IT´S QUALITY. Thank you very much for your time to read my overview and can´t wait to become the best investment for you! Viki :)
    vsuc_fltilesrefresh_TrophyIcon Phone Support
    Customer Support
    Character Animation
    WordPress
    Photo Editing
    Slovak to English Translation
    Animation
    Slovak
    Customer Service
    Character Design
    English
    English to Slovak Translation
    WooCommerce
    Search Engine Optimization
    SEO Writing
  • $20 hourly

    • 4.2/5
    • (23 jobs)
    I am a graduate of Bachelor of Science in Business Administration major in Financial Management. My studies have included courses in computer science, business administration, speech communications and business writing. I am very flexible and I am confident that I can perform any job that fits my qualifications and skills effectively. I am motivated and skilled with outstanding customer relationship skills. I can speak English, Tagalog and Cebuano. Technologically updated with computer Microsoft applications like Microsoft Word, Microsoft Excel and Microsoft Powerpoint. I can type 50-60 words per minute. I worked a a Customer Service Representative at Qualfon Philippines for 5 years and 6 months and had undergone call center training. I am a Civil Service Professional exam passer.
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    Virtual Assistance
    Phone Communication
    Microsoft Excel
    Administrative Support
    Data Entry
    Customer Service
    Email Communication
    Customer Support
    Xero
    Medical Billing & Coding
    Online Chat Support
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