Phone Support Customer Service Customer Support Data Entry Microsoft Excel Microsoft Word Internet Research Accounts Payable Management
Administrative professional with ten years in the Banking Industry, two years working as a Medicaid Specialist and one year (currently) managing a team of Medicaid Specialists. Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives. Ability to effectively manage self through change by making adjustments and adaptations, manage ambiguity and re-prioritize when necessary to effectively accomplish goals within the set time frame and budget.
Phone Support Time Management Organizational Behavior Project Management Marketing Management Marketing Communications Office Administration General Office Skills Sales Development
Having owned a social media business for over 10 years. I am knowledgeable in all aspects of running a business which includes everything from customer acquisition to managing my books. I have skills in time management, organization, appointment setting, speaking with customers, and many others. I am excellent at managing people, keeping things moving, and setting goals for success. In addition, I have developed marketing campaigns, and have general knowledge about branding, advertising, and email campaigns. Over my many years on Upwork, I have worked with many clients across the United States, Australia, Canada, and England. ...
Phone Support Customer Service Customer Support Internet Research Microsoft Office Appointment Setting Social Media Marketing Social Media Management Internet Marketing
SUMMARY OF SKILLS I am a writer, published author and content creator. My experience includes: writing articles for Woman2Woman MI magazine, creating content for social media, podcasts, author of 2 eBooks, 2 books, being a blogger and a 13-week course. I have a total of (35)+ years of journaling experience and (11) years experience of professional writing and content creation. OVERVIEW I find joy in assisting clients with content creation and writing. I also enjoy posting to and managing social media pages and administrative assistant work. In addition, I have (13) years of marketing experience and (25) + years of customer service...
I am a dedicated and thorough individual, always willing to take on a task, no matter how large or small, and see it through to the very end. I have over a year's experience in providing excellent customer service, technical support, and stellar sales. As of right now I am finishing my degree at the prestigious Virginia Polytechnic and State University (Virginia Tech). I have set a high bar in terms of customer service and sales no matter where I found myself employed, often times setting sales records over short periods of time and moving hundreds of thousands of dollars worth of merchandise in deals which always left the client...
Phone Support Customer Service Email Handling Virtual Assistant Live Chat Operator Project Management Order Processing Management Consulting
My objective is to offer honest, dependable and timely support to you. By working as a top rated freelancer on Upwork since 2008, I have excelled in customer service and related virtual assistant duties.
Phone Support Email Handling Microsoft Excel Microsoft Word WordPress CSS MailChimp aWeber Adobe Photoshop
Over 10 years of creating and maintaining Wordpress websites, including a website for Snowdrift Farms in Idaho. I have experience with Elementor, Mailchimp, AWeber and sending out newsletters. I also have experience with Google Analytics, Google AdWords and Photoshop. Reliable, motivated and driven to satisfy my clients.
Phone Support Customer Service Customer Support Administrative Support Internet Research Order Processing Public Relations Appointment Setting Content Writing English Tutoring
I have excellent communication, and negotiating skills combined with the ability to deliver exceptional tasks. Customer service, data entry, transcription, VA, research and administrative work. I have a keen eye for details and work effectively under pressure.
I would like to work part time/full time from my home for extra income. I have 17+ years experience in customer service related fields. I also am very fluent with the internet and computer. Also I treat working at home much like if I had to drive to a "normal" job. I get myself ready each morning(or night if its night shift) just as I would if I was going to an office job.
Phone Support Virtual Assistant Microsoft Word Internet Research English English Grammar Computer Skills General Office Skills English Punctuation
I have worked 10+ years in technical and customer support which has given me expertise in the areas of troubleshooting, flowcharts, customer service, and online research. I have been in charge of teams handling creation and implementation of support processes for multiple clients. As a dispatcher I have worked with calendar and resource management in order to prioritize issues and schedule technicians accordingly. I am familiar with the following: - Connectwise - ShipStation - Gsuite - Help Scout - CallRail
Phone Support Customer Service Customer Support Data Entry Email Handling Microsoft Excel Microsoft Word Internet Research Telephone Handling Human Resource Management
I'm a top rate freelancer who has worked through UpWork more than 4 years with good performance jobs. I’m a stay at home mom who has 9 year old twin girls that now are attended school. I’m looking for a job that can relieve my household expenses and I have free time about 35 hours / week (between 9:00 am to 2:00 pm and after 8:00 pm.) I'm a fast learner who graduated from one of the top three universities in Thailand. I have good experience in data entry, web research, Google documents and MS Office. My typing speed is more than 50 words per minute. Moreover, I'm able to work effectively with reading and writing English and Thai, I...
Phone Support English Spelling Online Writing Social Media Marketing WordPress Google Analytics Shopify English Facebook Marketing Twitter Marketing
Social Media Manager Author of "The ABC's of Social Media Management" and "The ABC's of Blogging." Owner of DandelionDigitalMedia.com.
Professional social media manager and marketer specializing in organic social media marketing techniques. Experienced with a multitude of social media tools including Facebook, Twitter, LinkedIn, YouTube, Instagram, Pinterest and more.
Phone Support Customer Service Data Entry Administrative Support Internet Research Telephone Handling Nursing Internet Surveys Word Processing Medical Records Research
I am a responsible and dynamic person with a strong sense of commitment; giving the best of my skills and experience to get the job done. I am seeking a position where I can utilize my knowledge and experience in administrative support, customer service and nursing.
* Excellent general office skills coupled with strong work ethic.
* Proficient in a number of computer applications and experienced at multi- tasking in a demanding work environment.
* A hard worker who can be relied on to complete tasks accurately and independently.
Phone Support Customer Service Customer Support Email Handling Virtual Assistant Microsoft Word Administrative Support Internet Research Direct Marketing Zendesk
- Virtual Assistant with excellent time management and organizational skills - Customer service professional with exceptional customer retention skills - Superior communication and active listening skills - Experienced in working independently - Able to quickly absorb new concepts, retain and apply them - Outgoing, people person, bringing enthusiasm and accountability to your business and taking ownership for my responsibilities and care in my role
Phone Support Customer Service Customer Support Data Entry Administrative Support Microsoft Office Office Administration Management Skills Accounting Retail Merchandising
I have over 15 years experience being an Administrative Assistant at the University of Michigan. I am very motivated, results oriented and very passionate and resourceful about meeting goals and deadlines. I have an extensive as well as a variety of customer service experience from working with customers directly or on the phone, working with doctors, colleagues, vendors, supervisors etc. I have a Bachelors degree in Business Administration, I thrive working independently and I am an effective problem solver that gets results. I have many years of Customer service and procurement experience, had my own department Pcard, reconciled...
Phone Support Customer Service Customer Support Typing Computer Skills Sales Promotion Writing Resume Writing Editing
I am a hardworking employee that is successful at using product knowledge and exceptional customer service to increase guest retention and exceed sales goals. I am dedicated and focused on properly responding quickly to all inquiries with a professional and friendly attitude. I'm an experienced employee with a background in retail sales and customer service. I have exceptional organization, critical thinking, and time management skills. I can type 60+ WPM, and I have active listening skills and excellent phone etiquette.
Phone Support Customer Service Computer Skills Wardrobe Styling Translation French English
I am a young woman with a lot of dream and goals. I am a hard worker who believes that nothing in life comes easy. I was born and Haiti and therefore speaks Creole, French, and English. I have over 5 years of customer service experience and truly enjoy helping others. I am also a blogger and enjoy writing on my free time. I have a love for fashion and enjoy styling. I received a bachelor's degree in health sciences and now pursuing a degree in nursing!
Phone Support Customer Service Data Entry Microsoft Office Time Management Recruiting
Ambitious, dedicated, detail oriented individual aiming to make your life easier! -Organization skills to clean up and balance a hectic calendar/schedule. -Time Management skills to help coordinate a busy day. -Teamwork skills to assure a cohesive understanding across an organization. -Intermediate to Advanced knowledge of Microsoft Office programs. -Flexible hours to be available when you need it. -Human Resources background. -Customer Service experience along with many years of phone etiquette training. I am ready to be of assistance to you. Thank you for taking the time to get to know a little about me. Please feel free to reach out...
Phone Support Customer Service Customer Support Virtual Assistant Call Handling Computer Skills Social Media Management Travel Planning Project Management Sales
Motivated customer service specialist with over 10 years experience in a fast paced, team based environment with clear communication skills. A patient and empathetic individual with an extensive background in conflict resolution and customer care. Driven to deliver a positive experience, excelling customer satisfaction and retention through highly qualified customer support.
Phone Support Microsoft Office Hardware Troubleshooting Software Documentation Windows 8 Administration Helpdesk Web Design User Experience Design Axure RP
I've worked in both an internal and external helpdesk settings. I've helped clients with different tasks including, but not limited to, reimaging machines (windows and apple), setting up virtual machines, hardware replacement, and software installation. I also have proficiency in the Microsoft Office suites (up to 2016) on both windows and apple machines.
If you think I maybe able to help you out or you have any questions please let me know!
Phone Support Microsoft Office Typing Copyediting Social Media Marketing Vim
Varied experience highlighting jobs with volunteers. Degree in Public Relations and certificated in Social Media and International Marketing. My greatest strength is that I have worked in many facets of customer service industry from volunteer coordination to photography and editing. Feel free to contact me with a job suggestion as I have a fully functional home office and can willing to travel for a position within 25 miles.
Currently not considering telemarketing or commissioned based positions.
Phone Support Data Entry Microsoft Excel Microsoft Word Administrative Support Internet Research Spreadsheets Data Analytics
Skilled secretary with more than 6 years’ experience in an administrative setting; specializing in customer relations, data organization and schedule management. Professional fully versed in scheduling, reporting, data entry, Microsoft office suite, and business correspondence. Highly motivated, self- starter. Adaptable, responsible, and takes pride in ability to maintain a high degree of quality work.
Phone Support Customer Service Email Handling Microsoft Excel Microsoft PowerPoint Payroll Processing Filing Project Management
I am a well versed and experienced a wide variety of clerical, data entry and administrative duties. I am capable of multi-tasking and pride myself in meeting and exceeding deadlines and expectations. I have worked as a Human Resources Manager, Customer Service Support, Receiving Clerk, and Transportation Assistant. I have 7 years of experience working in the transportation/warehousing field. With this being an extremely fast paced environment, I have alway been able to keep up and help improve processes. I have a lot of experience in excel, word, and powerpoint; I have made many spreadsheet and presentations. I am looking for a...
Phone Support Customer Service Administrative Support Internet Research Microsoft Office Social Media Marketing
Over 10 years of experience in providing excellent customer service and administrative support. In the past I've worked for big companies like FEDEX, Robert Half Staffing, and Citibank.
I pride myself on going above and beyond for my clients. Making my clients happy with my work is what I find the most important. I may be new to Upwork, but if you give me a chance, you'll be so happy you did.
I look forward to working with many of you and help grow your business.
Phone Support Customer Service Typing Transcription
I have over ten years experience providing exceptional service to customers and clients. I type 75-80 WPM and am able to work efficiently at several tasks simultaneously. From hectic retail environments to busy offices, I've had ample opportunity to hone my skills: customer service over the phone and in person, communicating with clients, vendors and supervisors, and data entry and transcription. I've accumulated approximately 70 college credits with a focus on English literature and communications.