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At a Glance: Article Writing

Perhaps you need articles for your blog to drive more traffic to your website. Or maybe you want a ghostwriter to help you contribute articles to a trade magazine in your area of expertise. Perhaps you want to compile an eBook to promote your company’s specialty. When you’re not sure how to say what needs to be said, an article writer can put the right words on the page (or screen) for you.
A writing pro will work with you to create content based on your objectives. Article writing demands strong research skills as well as exemplary command of the written language. Some writers will be happy to bring your vision to life with an outline and research provided to them; others may be able to take a simple idea or keyword and create a masterpiece from that alone. Many of the article writing experts on Upwork are generalists, able to produce copy on a broad array of subjects; others have specialized experience in technical writing, business writing, or topics ranging from travel to fashion.

Design

What Are Web Fonts and Why Are They Important?

Web fonts were developed to allow designers to use custom fonts that aren’t available on computers while still ensuring their design (and overall branding) remains consistent no matter who’s viewing it, or where. Learn more about web fonts, things to consider when using a web font, and how to optimize web fonts for your site or app.

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March 24, 2017

Customer Support

What is Interactive Voice Response (IVR)?

Interactive voice response (IVR) is an automated telephone system that interacts with callers and gathers information about the purpose of the call to route callers to the appropriate individual or department.

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March 24, 2017

Customer Support

Customer Experience Trends to Look for in 2017

Customer experience (CX) refers to the interactions between a customer and an organization that occur for the duration of the business relationship. In recent years, customer experience has grown in value to supersede product quality, value, and customer service.

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March 23, 2017

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