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  • $75 hourly
    I am a multi-talented IT professional who brings 15 years of experience to all areas of IT Infrastructure & Security. I'm a Master's degree holder and have 15+ IT certifications across many different technologies. I have held positions from Desktop/Phone Support, Systems Engineer/Administrator, Senior Technical Support Engineer for an Enterprise Technology Company to a "Hands On" IT Infrastructure Manager with overall responsibility for its multi-million dollar IT Infrastructure services. My excellent work ethic and wide range of experience ("jack of all trades") is what separates me from many others that work in IT. I have experience working for the largest financial institutions in the St. Louis Area: -NISA Investment Advisors (Largest financial asset manager in St. Louis) -Wells Fargo Advisors (Largest securities broker-dealer in St. Louis) -Benjamin F. Edwards & Co. (4th largest securities broker-dealer in St. Louis) I am a 2-time EC-Council Certified Ethical Hacker (CEH) Hall of Fame Finalist (Invitation-only recognition program for EC-Council members who scored at least 90% on the CEH exam) I also have experience working with many high profile customers such as the Armed Forces (Army, Navy, Air Force, National Guard), CENTCOM, DHS, DARPA, DISA, FBI, NSA, NYPD, FDA, FEMA, Disney, Universal, AT&T, Caesars Entertainment, FedEx, and Comcast. Technical Skills: Networking: Cisco Routing (2900/3900/4000 Series, ASR 1000), Cisco Switching (6500 Series, Nexus 3000/5000/9000 Series, 3750G, 3750-X, 2960-S), Cisco Meraki, Citrix NetScaler, F5 (BIG-IP) Cloud: Microsoft & Office 365 Administration, AWS S3 Administration Systems Monitoring: Nagios, VMware vROps, VEEAM ONE, Cacti, LogicMonitor, NetApp OnCommand Balance, Cisco Prime Infrastructure Security: Cisco IPS (Cisco ASA w/ FirePOWER Services), Cisco FireSIGHT Administration, Cisco ASA (5500 Series), Cisco ASASM/FWSM, Cisco ISE, Websense, RSA SecureID Administration, Nessus Administration (On-Prem & Cloud), SecureWorks Administration (IPS/Firewall Log Monitoring & RedCloak), Trend Micro Deep Security, Sophos, Webroot, OpenVAS, Metasploit, Burp Suite, Kali Linux, Nmap, Wireshark, Ninjio Telephony & Collaboration: Cisco CUCM/Unity/CUPS, FXS/FXO, PRI, SIP, Voice Gateways, Trunks, IPFlex, InformaCast, Bridge Operator Console, Cisco Expressway/MRA, Microsoft Lync, Cisco Jabber, Slack Servers: Dell (M100e Chassis/PowerEdge M620 Blades, 12th, 13th, and 14th Generation), Lenovo (x3650, SR630, SR650, SR655), Cisco UCS (5100 Series Chassis/B200 M3/M4 Blades), Cisco FI’s/Fabric Extenders, Supermicro Hyperconverged Infrastructure (HCI): Pivot3 (Surveillance & Data Center) Operating Systems: Windows 7/8/10/11, Windows Server 2008/2012/2016/2019/2022, Linux (Red Hat/CentOS) Virtualization: VMware, Microsoft Hyper-V, Citrix XenApp, Citrix XenDesktop (Citrix PVS, DDC, StoreFront) E-mail: Microsoft Exchange 2007/2010/2013/2016, Office 365, Barracuda, Reflexion, Global Relay, Good for Enterprise, BES, GoSecure Email Security Systems Management: Ivanti Patch (Formerly Shavlik Protect), AppSense (Policy/Personalization), Microsoft FIM, Microsoft SCCM, Microsoft WSUS, ServiceNow, BMC (Numara) FootPrints/AMP, Citrix ShareFile, Cisco WebEx (On-Prem & Cloud), PagerDuty, Continuum RMM, ConnectWise Manage, N-Able RMM, Zendesk Wireless: Cisco Aironet Access Points (1140/2600 Series), Cisco Virtual Wireless Controller, Cisco Wireless Services Module 2 (WiSM2), Ruckus Wireless (ZoneDirector 1200 with R500/R610 APs) Storage: NetApp Data ONTAP (FAS2040/3220/3250/8020 Series Controllers), Pure FlashArray (//m20), HP Nimble (AF3000/CS1000), Cisco UCS Storage Server (S3260), NAS, SAN, FC, FCOE, CIFS, NFS, iSCSI, DataDobi (Enterprise NAS Migration), Spectra Library Tape Administration Backup & Replication: VMware SRM, Zerto, vSphere Replication, VEEAM, NetApp Snap Features (SnapMirror, SnapVault, SnapRestore, SnapManager), NetApp SnapProtect (Re-branded CommVault Simpana), Microsoft Data Protection Manager (DPM), Datto Certifications: o VMware Certified Professional - Data Center Virtualization o Certified Ethical Hacker (CEH) o CCNA: Routing and Switching o CCNA: Voice o CCNA: Security o SSFIPS: Securing Cisco Networks with Sourcefire IPS o Citrix Certified Administrator: Citrix Netscaler 9.2 o Microsoft Certified Professional (MCP) o LPIC-1: Systems Administrator (Linux Professional Institute) o NetApp NCDA: Data ONTAP 7-Mode o CompTIA A+, Network+, Server+, Linux+, Security+ Professional Training (Onsite/Classroom Based): o SANS - SEC504: Hacker Tools, Techniques, Exploits and Incident Handling (Taught by renowned Information Security Instructor, John Strand) o NetApp Accelerated NCDA Boot Camp Data ONTAP 7-Mode o SecureNinja – Certified Ethical Hacker v8 Training o Guru Labs – LPIC-1 & Enterprise Linux System Administration o VMware vSphere: Install, Configure, Manage o Basic Administration for Citrix NetScaler 9.2
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    Microsoft Windows
    Veeam
    Storage Area Network
    Microsoft Server
    VMware ESX Server
    Backup Administration
    Windows Administration
    VMware Administration
    Server
    Virtualization
    Troubleshooting
    Network Administration
    Information Security
  • $25 hourly
    🎓 Certified Google IT Support 🎓 Certified Google Workspace Engineer and Microsoft 365 Administrator Possessing more than five years of experience along with a robust educational foundation (Bachelor's degree in IT and AI), I am continuously involved in the active management of varied IT Infrastructures and Workspaces spanning multiple Organizations. 👉 Google Workspace (G Suite) Implementation, Training & Consultation 👉 Microsoft Office 365 or Zoho Implementation, Training & Consultation 👉 DNS Management & Email Deliverability Trinity (SPF, DKIM, DMARC) 👉 Free plan Activation for Non-Profit or Educational Institute 👉 Mail Server Setup & Email Warming UP 👉 SMTP, IMAP, and POP3 Solutions 👉 Email Setup, Migration, Backup 👉 Google Site & Sharepoint 👉 Full Technical IT Support ✅ Proficienced in cross-platform (Windows, MacOS, Linux, iOS/Android) ✅ Highly experienced in IT support and infrastructure management. ✅ IT investment strategy development and implementation ✅ Ability to interpret IT terms in a business world words ✅ Phone, telepresence (video call), email, ticketing support ✅ Excellent Communication and Problem Solving Skills ✅ Patent and Consistent My unwavering enthusiasm revolves around devising ingenious approaches to problem-solving, driven by a fervent passion. [Find me: nurul.quantumsofts.com]
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    Virtual Private Server
    Email Support
    Ubuntu
    Python
    WordPress
    Linux
    Google Workspace
    Web Design
    Cloud Migration
    Domain Migration
    NGINX
    Amazon EC2
    Tech & IT
  • $75 hourly
    With over 8 years of hands-on experience as a Desktop Support Technician, I specialize in delivering top-notch Help Desk Support and System Administration. My commitment extends beyond just technical expertise—I thrive on utilizing every available medium to provide seamless support. My ultimate goal is not just to resolve issues but to ensure that clients experience genuine relief knowing their challenges are in capable hands.
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    Configuration Management
    Product Knowledge
    Microsoft Teams
    Mac OS X Administration
    Microsoft Endpoint Manager
    Troubleshooting
    IT Management
    Desktop Application
    Information Technology
    System Deployment
    Desktop Support
    Technical Support
    Office 365
    Microsoft Windows
  • $140 hourly
    ⭐⭐⭐⭐⭐ 5-Star Rating ✅ A Top 1% Performer on Upwork ✅ $250k+ Earned on Upwork ✅ 100% Job Success Score ✅ Top-Rated Plus & Expert-Vetted Talent ✅ Full-Time Freelancer ✅ Microsoft & AWS Certified ✅ 17+ Years IT/MSP Experience ✅ Reliable, Professional, Friendly My Expertise: ⚡️ Microsoft Windows Server ⚡️ Microsoft/Office 365 ⚡️ Microsoft Azure Certified Administrator Associate ⚡️ Project Management/Delivery ⚡️ Linux Support - Ubuntu, Apache ⚡️ Networking (DNS, DHCP, Routing, VPNs, Firewall & Security, VLANs) ⚡️ VMWare ESXi & Hyper-V ⚡️ Email Deliverability (DNS, SPF, DKIM, DMARC) ⚡️ Powershell/Automation ⚡️ Connectwise Manage/Automate/Sell, NinjaRMM, IT Glue ⚡️ Modern Workplace Adoption ⚡️ Web Hosting/SSL/DNS/Wordpress I am a Microsoft Certified Senior IT Engineer & Project Manager working full-time freelancing, focusing on providing great service across the globe. I am a reliable and trustworthy IT professional with a wide array of experience across sectors and technologies (Education, Legal, Hospitality, Finance, etc.). My work tends to revolve around high-level problem solving and troubleshooting for all sorts of on-premise (Microsoft, VMWare, Linux) and cloud (Azure, Office 365 and AWS) infrastructure. In addition to managing Windows and Linux servers, I have completed dozens of server migrations and troubleshooting all sorts of deep-rooted issues that go otherwise unresolved. In my experience with one of Scotland’s leading MSPs, I was the final point of escalation for technical issues, and as such I was privy to a wide array of interesting and frustrating issues that our clients faced. Whether it's Cloud Migrations, Office 365 Management/Troubleshooting, Server Troubleshooting, Network & Application Security, Webhosting issues, Email troubleshooting, entire system migrations, I've done it all, and guarantee that you'll have all the experience of an established, and trustworthy IT provider for a fraction of the price of traditional consultants or existing service providers. With me, you are sure to get a great solution to whatever problem or challenge you face. I will never submit a proposal for a job I know I can't do, and I take great pride in delivering a top notch result for anyone who hires me which is evident by my perfect Job Success Score and 5-star job ratings. I look forward to speaking to you about your specific project requirements soon, thanks for choosing to view my profile and for considering my bid.
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    Amazon Web Services
    Microsoft Exchange Server
    Amazon EC2
    Network Security
    Office 365
    Microsoft Windows
    Windows Server
    VMware ESX Server
    Microsoft Server
    Microsoft Azure
    Microsoft IIS
    Technical Support
    Business with 100-999 Employees
    Business with 10-99 Employees
  • $35 hourly
    System administrator. 10 years of experience. I'm reliable, trustworthy, 24/7 online via Skype. I feel great when my work brings benefit and customer satisfaction. Area of expertise: mail/web servers, VPN, monitoring-servers,hypervisor-servers, etc. OS: Linux: CentOS/ Debian and other. Familiar with FreeBSD. I have 10 years of Experience as a Linux System Administrator. High level of expertise in Windows system administration. Strong knowledge of Linux systems. Have experience in servers tuning for web high load, monitoring, backup, spam handling and many other things. Provided services: - Linux/Windows server management - Issue troubleshoot - Installation, configuration, and optimization of web/mail services - Monitoring system server installation and configuration - Backup system setup and configuration - Automation using bash, and python scripts - Various software installation and maintenance
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    Amazon S3
    Nagios Core
    Amazon
    Network Administration
    Virtualization
    Backup Administration
    Redmine
    Proxmox VE
    GitHub
    Linux System Administration
    Amazon EC2
    Apache Administration
    NGINX
  • $105 hourly
    Enterprise-level Linux system administrator, system engineer, cloud designer, DevOps and AWS expert with 15+ years of expertise. I specialize in AWS architecture and cost optimization, Cloudflare DDoS mitigation, Magento, Wordpress or custom CMS hosting speedup. ** LAMP/LEMP(Nginx) administration and server security hardening (Ubuntu, Debian, Centos,RHEL,HAProxy, Ruby deployment, DevOps, Python/Django deployment DevOps,Nagios, fail2ban, CloudFlare, Elasticsearch, Kibana, ELK stack..) ** Codeship deployments ** Docker, Docker-compose, Docker swarm, Let's encrypt ** Varnish cacheing (Magento, WordPress, Skadate...) w/ SSL ** Amazon web services - AWS expert/architect/design (EC2, ECS, VPC, RDS, S3, Route53, Cloudfront, Elastic Load Balancer, AutoScaling, etc..) ** DDoS mitigation and prevention ** Nginx rewrites ** Google pagespeed ** Linux troubleshooting ** VPS providers: Linode, Rackspace, Amazon(AWS), MediaTemple, HostGator, Cloudflare, MaxCDN, CloudFront, NameCheap, GoDaddy, DigitalOcean, EC2, Bluehost ** Parallels Plesk ** D2C.io docker stack ** Odoo/OpenERP installation ** VPS administration ** AWS EC2 administration ** VMware vSphere ** elastic container service ** NewRelic ** fail2ban ** openswan ** HAProxy ** keepalived, vrrp ** elasticsearch ** Nagios monitoring ** Elastic Load Balancer ** LINUX deployment and migration ** Rackspace Cloud Services ** Ruby on Rails app deployment ** Python - Djengo app deployment ** CPANEL, PLESK, WEBMIN, SHELL/SSH administration ** proftpd, pure-ftpd, pure ftp ** DNS, BIND, PowerDNS ** SSL certificates ** Site migration ** Network troubleshooting ** CSF firewall ** VPN ** Cisco, Mikrotik, Juniper Networks, Extreme Networks.. ** Linux PENTAHO deployment ** Squid, AiCache, AiScaler EXPERIENCE: Expertize in Linux networking and service management, such as APACHE server, Nginx, LAMP, LEMP, LNMP, MYSQL, POSTGRESQL, tcpdump, haproxy, WIRESHARK, tshark, URL rewrite. I possess 15+ years of extensive experience in network and Linux administration, support, and Core Network design in a Telecom environment. My profound expertise includes routing, BGP, VPN, Layer 3 networking (Routing), Layer 2 networking (LAN switching), VLAN, OSPF, RIP, as well as network and packet troubleshooting. I have extensive experience with a wide range of network equipment, including but not limited to, Cisco, Juniper, Extreme, HP networking, MikroTik RouterOS, Ericsson OSS, and Redback Networks. Experience with various providers such as: -AMAZON WEB SERVICES (AWS, EC2..) -RACKSPACE -HOSTGATOR -GoDaddy -MediaTemple -Cloudflare -NameCheap -LINODE -QuickWeb -HAProxy - reverse proxy, layer 7 routing -etc.. -WHMCS RESELLER setup and migration on project or permanent basis. Including DNS, EMAIL, WORDPRESS migration -CPANEL, PLESK, WEBMIN, H-sphere, SHELL administration -SSL certificates, let's encrypt, lets encrypt
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    Cloudflare
    Web Hosting
    SSL
    TCP/IP
    Plesk
    cPanel
    Amazon EC2
    Linux System Administration
    Network Administration
    LAMP Administration
    Red Hat Enterprise Linux
    NGINX
    Amazon Web Services
    CentOS
  • $90 hourly
    Hello and thanks for checking me out. Here is what I can offer and have plenty of experience with: • General assistance with Salesforce and/or Pardot (MCAE) • Import & migration of data • Data prep/cleansing & duplicate management • Adding or improving automation (Lightning Flow) • Connections to external data sources • Improvements to the user experience (layout changes) • Reports & dashboards • On-going maintenance & improvements • Training Many of my clients are long-term, but maybe you only need a few tasks done. (Refer to my Systems Administration profile for more Pardot/MCAE information) Let me know if I can help you!
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    Zapier
    Marketing Automation
    Pardot
    Salesforce CRM
    Email Marketing
    Salesforce Service Cloud
    Salesforce Lightning
    Data Migration
    Salesforce Sales Cloud
    Pardot Marketing
    Automation
  • $25 hourly
    System Administrator : Specialized in: Web Hosting, Cloud Servers, Managed Dedicated Servers, AWS/ Google Cloud/ , Technical Support, PowerMTA ,Postfix, mailwizz, SMTP, AWS SES and Email Marketing Solutions What services I can offer:- * Different cloud services such as AWS, linode, Digital ocean, Google cloud etc. *Web hosting services:- WHm/Cpanel, CentaOs web Panel, Plesk Panel Manage all type of server like Dedicated, VPS, Shared server, Server Security Server Monitoring, Server Setup and Management, Backup Management, BackupServer Migration, SSL Installation, Interspire Email Marketer, DDOS Protection, NGINX Email Campaign Managers:- I have more than 5 years of experience in bulk mailing, email marketing, SMTP'S Power MTA, Interspire, Sendgrid, Mailwizz, Sendy, AWS SES and Oempro mailing application with secured server set up. ======================================================= GOOGLE ADWORDS : I am a specialist on the Google Adwords platform. I have 5 Years of experience running Adwords campaigns on Search, Display, Youtube. If you face problems running your Google Adwords campaign, have unsatisfactory results and high CPC then I can help optimize it. Also if you are new to Adwords and would like me to set everything up for you then give me a shout out. If you would like to discuss your project with me then drop me a message and I will try to respond instantly. My Key Skills : * Keyword Research * Campaign Structuring * Quality Score Improvement * Cost Minimization * Awesome Ad Templates * CTR Improvement * Negative Keyword Research =================================================
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    Multiple Email Account Management
    Off-Page SEO
    Search Engine Optimization
    On-Page SEO
    Email Deliverability
    Linux System Administration
    SMTP
    DNS
    Bulk Marketing
    Web Hosting
    MailWizz
    Email Marketing
    SendGrid
  • $40 hourly
    More than 15 years of working experience in networking and server administration. Administering and scripting networking applications, database applications, web applications and internet & intranet servers In position of expert engineer for networking infrastructure, IT security expert and senior linux/windows/OSX administrator In charge of designing of LAN/MAN/WAN networking infrastructure, designing and implementation of fiberoptic backbone and copper networking installation. Administration of linux servers and networking devices (switches, routers, firewalls, NAS) am in charge of more than 150 linux servers, both physical and virtual Working with L2/L3 switches, routers, firewalls, NAS devices, switching&routing protocols (RIP, OSPF, SNMP, IGRP/EIGRP, VTP, BGP). Certified Cisco and Mikrotik networking engineer. OS platforms - Red Hat/Centos, Debian/Ubuntu, Gentoo, OpenSolaris, BSD flavors, Windows, OSX Server. Networking equipment - Cisco, HP, Mikrotik, ZTE, Huawei Some of the open-source technologies and daemons I have experience with: - bash, perl and python scripting - apache/nginx web servers (standalone, or in backend mode for tomcat, with one or many virtual hosts) - mysql/postgresql database installation and administration - squid (with or without dansguardian+clamav as content filter/realtime AV) - cloud (openstack, AWS, Azure, gcloud, OVH, rackspace, digital ocean....) - snort (with BASE and Snorby as web GUI) and suricata IDS - iptables (with or without web GUI) - BIND (standalone or master/slave) - postfix (as MTA, combined with alot of different tools such as spamassassin, amavis, clamav, roundcube, postfixadmin, dovecot, cluebringer, mailgraph) - zenoss, zabbix and cacti (with plugins and OUIs) - dovecot (as pop3/imap server of choice, combined with postfix and amavis, clamav, roundcube, postfixadmin, spamassassin) - amavis (with alot of customized settings for things such as double AV scanning, DKIM support, catching of spam headers...) - spamassassin (standard and heuristic bayesian analysis, fine tuning of scoring, OCR integration, SPF integration....) - ClamAV (using both standard and unofficial virus definitions, making of 0-day virus signatures caught in the wild...) - freeradius (with MySQL backend for AAA) - samba (in all possible variatons - standalone simple CIFS sharing, member of windows AD, standalone AD controller, one of the controllers in windows AD) - pureftpd, vsftpd and proftpd (as standalone servers or with virtual users) - xen, vmware, hyperv and kvm virtualization (stock or Xenserver/Proxmox distributions) - asterisk (via Elastix linux distribution) - roundcube as preferred web-mail interface (with alot of customized plugins) - openmediavault/openfiler linux distros for NAS - HA clustering (failover based on DRBD and heartbeat/pacemaker+corosync) - NUT (daemon for UPS monitoring and controlling) - openvpn (with various configurations and backends) - pptp vpns (with various configs and backends) - all kind of linux distributions - RH, CentOS, openSuSe, Debian, Ubuntu, Gentoo, Arch.... - hardening of linux distributions (iptables, fail2bain, allow/deny mechanism, AIDE, SELinux, AppArmour, occasional pen testing) - puppet automation - rancid (centralized backup of config files) - bacula, urbackup and rsync backup
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    Cluster Computing
    Plesk
    Citrix Hypervisor
    MikroTik RouterOS
    Postfix SMTP Server
    Linux System Administration
    Varnish Cache
    MySQL
    cPanel
    NGINX
    Docker
    System Monitoring
    Network Security
    Network Administration
    CentOS
  • $100 hourly
    I've been an IT professional for 25+ years. For the majority of my corporate career I was a one man IT department for a regional property management firm. I managed all aspects of corporate IT including server administration, desktop support, and cybersecurity strategy. Since 2016 I've specialized in Google Workspace administration and am a certified Google Workspace administrator. My largest Google Workspace deployment was over a thousand users and have managed deployments as small as a single user. I have the breadth of knowledge needed to assist your business in maximizing the return from your IT investment. I'm a big believer in the opportunities that automation offers small businesses. I can assist you in streamlining and simplifying repetitive tasks so they're done correctly every single time with very little effort. I have a teaching mindset and am comfortable assisting non-technical users, so if you just want to get something done without all the jargon, I'm happy to do that. Alternatively if you'd like to go into all the details about a topic I'll take you there as well.
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    Google APIs
    Google Workspace Administration
    Task Creation
    Autoit
    Chrome OS
    Scripts & Utilities
    Google Forms
    System Automation
    Business with 1-9 Employees
    Google Workspace
    Google Apps Script
    Automation
    Google Sheets
  • $35 hourly
    I'm here to make your communication experience extraordinary. As the driving force behind RingCentral Expert and SME, I bring a wealth of knowledge in VoIP implementation and support, specializing in platforms like RingCentral, Zoom Phone/CC, Avaya, Goto Connect, Vonage. Why Choose Me: I've always believed that expertise should come with a human touch. Here's what you can expect when working with me: Deep Roots in VoIP: I'm not just certified; I'm passionate about what I do. With certifications in RingCentral, Avaya, and Zoom, I'm well-versed in the intricacies of these platforms. Your Time Matters: I understand that every second counts in your business. That's why you can rely on me for prompt responses and effective solutions. Who I Serve: From small startups to large enterprises, I've had the privilege of assisting businesses of all sizes. My expertise spans various industries, including law firms, universities, fitness, and finance, to name a few. Here is a list of the most common tasks I perform within a VoIP platform: Call queues / Auto Attendant - IVR Call Forwarding / Call Routing Voicemail Setup / Custom Answering Rules Porting / User setup / Limited extensions SMS Automation** (New upgrade) Shared lines Multi Site Hot Desking Templates / Role setup Wide billing knowledge Call logging expert / Audit trail Announcement / Audio greetings - Voice over Call Recording / Holiday Config Desk Phone Provisioning Analog line integration with RingCentral VoIP - ATA config. Integration support. Let's Connect: I'm here, ready to be your partner in enhancing your communication systems. Reach out to me right here on Upwork, and let's start a conversation. Looking forward to understanding your unique needs and finding the perfect solution for you!
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    PBX
    Technical Support
    VoIP Administration
    VoIP Software
    Avaya
    RingCentral Glip
    Telephone System
    IVR Software
    Telecommunications Engineering
    VoIP
    System Configuration
    VoIP PBX
    Phone Support
    Business with 100-999 Employees
    Call Center Management
  • $95 hourly
    I am a former Customer Experience manager, now specializing in Zendesk optimizations and implementations. I am Zendesk certified and have extensive experience in all Zendesk products - Support, Sell, Talk, Email, Explore, Guide, Gather (Community Forum), Chat, Messaging, Chat bots. If you provide or share any process documentation that exists today, I can easily translate that into "Zendesk Speak" and build your system. I believe simplicity serves not only customers, but your agents as well. My experience includes: Support - + Business Rules /Automations with or without API integrations (Support) + Tagging tickets and identifying them quickly in Explorer reporting or automations + Conditional Ticket Forms + Macros which populate all fields and update statuses + Social support (Twitter/Facebook/Instagram) + Customer Satisfaction program design and tracking (Support/Explore/Talk/Chat) + Defining and implementing KPIs (Support/Explore/Talk/Chat) + Building reporting dashboards (Explore) + Help Center (Guide) + Answer Bot (Support) + Talk (Support or Sell) i.e. different phone systems + Chat with messaging, chat bots or simply forms + Installation of 3rd party apps + API integration with other systems + Custom side bar apps for common use cases (see account details, refund_ In addition to implementing the logistical and technical portions of Zendesk, I am also an experienced customer support writer. I can create macros and help articles in the voice of your company to efficiently address issues and to deflect unnecessary contacts. In addition to Zendesk, I have worked with Salesforce and Zoho.
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    Client Management
    KPI Metric Development
    Zendesk API
    Ticketing System
    Customer Retention
    Customer Satisfaction
    Employee Training
    Customer Experience
    Process Improvement
    Customer Support
    Zendesk
  • $65 hourly
    Experienced Senior Technical Consultant with a dedicated commitment to building lasting partnerships with organizations. Offering over a decade of expertise in technical support, operations, and project management. Skilled in effectively addressing various technical challenges, streamlining processes, and implementing customized solutions. Experienced in migrations, collaborative tools, and user training. Noted for adept stakeholder engagement, impactful problem-solving, and consistent success in delivering projects within set budgets and timelines. Important points: - Over a decade of IT experience as a Senior Technical Consultant - Specialization in IT infrastructure and system optimization - Proficiency in using statistical analysis to enhance systems and operations - Strong communication skills for effective stakeholder engagement - Proven track record in resolving business challenges and seizing development opportunities - Expertise in helpdesk administration, providing strategic technical guidance, and conducting customer needs assessments - Skilled in network configuration and risk management - Consistent success in optimizing systems, meeting KPIs, and managing project execution - Extensive experience in IT consulting and outsourcing - Trusted catalyst for positive organizational change and excellence.
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    Network Administration
    Computer Network
    Customer Service
    Helpdesk
    Troubleshooting
    Tech & IT
    Technical Support
    Online Chat Support
    Email Support
  • $15 hourly
    Office 365 Support Engineer specialising in Office 365 Applications like Exchange, Sharepoint and OneDrive Setup and Migration, Office Apps (any version), Teams, Outlook (2016 and up) and managing Office 365 Business Account. Email Migration (IMAP, PST, Google Workspace to M365 Migration, GoDaddy to M365 and others) Technical Knowledge Manager handling business solutions and analysis. Experienced in discussing knowledge based document creation, change and update with client. Creation and update of actual document in ServiceNow. Handling feedback from analyst and discussing updates. Process Analyst handling ticket escalations, root cause analysis, gaps in processes, updating and creation of knowledge articles. Trainer handling online and classroom training pertaining to Service Desk topics. Incident Manager handling escalations and correct routing of ticket. Worked with tower managers to mitigate escalations. Handled 10 agents that works with Returned Tickets. Senior IT Helpdesk Analyst handling outage handling process and advanced support. IT Helpdesk handling service desk ranging from AD password resets, application issues, software/hardware troubleshooting, mobile device management etc.
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    Technical Support
    Microsoft Windows
    Troubleshooting
    Customer Support
    Microsoft Exchange Online
    Microsoft SharePoint Administration
    Helpdesk
    Technical Writing
    Office 365
    Customer Service
  • $69 hourly
    With over 13 years of extensive experience in the IT infrastructure domain, I am a Top Rated Plus Freelancer on Upwork, celebrated for delivering excellence across more than 100 projects globally. My expertise encompasses a broad spectrum of technologies, including cloud platforms such as Azure, GCP, and AWS, as well as mastery in Office 365 and Google Workspace, ensuring enhanced collaboration and operational efficiency. Throughout my career, I have excelled in roles such as CTO and Senior Infrastructure Engineer, showcasing a harmonious blend of strategic leadership and deep technical expertise. My portfolio includes sophisticated projects in Windows Server management, virtualization with VMware ESXi and Hyper-V, and implementing comprehensive backup solutions with Veeam Backup & Replication. I specialize in executing seamless migrations to cloud services, optimizing IT ecosystems for peak performance, and developing robust disaster recovery plans that guarantee business continuity. My commitment to operational excellence and compliance is evident in my successful leadership of SOC2 and HIPAA compliance initiatives. Armed with a Master’s degree in Computer Science and fluent English proficiency, I am prepared to confront and solve complex IT challenges, providing scalable, secure, and innovative solutions. I am dedicated to leveraging my extensive experience to contribute to the success of your next project, driving growth and technological advancement within your organization.
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    Amazon ECS
    ConnectWise Automate
    VMware ESX Server
    VMware Administration
    Veeam
    Microsoft Hyper-V Server
    VMWare
    Amazon Web Services
    Microsoft Windows PowerShell
    Google Cloud Platform
    Windows Server
  • $15 hourly
    I am having more that 6 years of experience in IT Industry and Business administration. Here below are my Skillsets: - Windows server Administration Backup administration Network Administration and Monitoring 24*7 VOIP Administration (3cx) Cybersecurity and Disaster Recovery End User Helpdesk Support Remote RMM Tools for Infrastructure Management MCSA CCNA, CompTIA Security+ Technical support Customer Support
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    Email Communication
    Windows Administration
    Customer Service
    Veeam
    Technical Support
    ConnectWise Automate
    3CX
    Helpdesk
    Backup Administration
    Office 365
    Microsoft Exchange Server
    Customer Support
    Microsoft Windows
    Windows Server
  • $13 hourly
    I have been in the technology industry for about 8 years professionally now. I have predominately been in System and Network Administration making me familiar with Virtualization and Backup administration. I would be happy to help you to get most out of the modern technologies. Please contact me about the following: - Windows Server 2008, 2012, 2016. 2019 Servers Support. - Microsoft Exchange 2010, 2013, 2019 : maintenance and support. - Microsoft Terminal Services setup and management. - Microsoft Office 365 setup, migrations and management. - Cyberoam, sophos xg. - VMWare setup and management. - Active Directory management, Group policy implementation and troubleshooting - Veeam Backup
    vsuc_fltilesrefresh_TrophyIcon System Administration
    Technical Support
    Helpdesk
    Microsoft Azure
    OKTA
    Microsoft Active Directory
    System Monitoring
    ConnectWise Automate
    Salesforce
    Cisco Meraki
    Network Engineering
    Virtualization
  • $125 hourly
    With over 20+ years of experience in both Fortune 500 and entrepreneurial environments, I have developed a thorough understanding of project management, system administration, server configurations, software integrations, and IT frameworks. I am an authentic, energetic and caring leader, relentlessly focused on delivering results through process enhancement, the customer experience, and taking ideas from conception to execution. Throughout my career I have a proven track record of success and consistency. This includes: exceeding stakeholder and client expectations, building relationships with a long term orientation, and directly contributing to organizations growth and bottom line by providing innovative IT strategies. As an individual, I am extremely adaptable and resourceful. These problem solving skills have allowed me to understand an organizations unique and proprietary needs while tailoring my approach to make sure every end goal is achieved. I pride myself on continuous improvement and wanting to become better at every skill and aspect of life.
    vsuc_fltilesrefresh_TrophyIcon System Administration
    Microsoft Hyper-V Server
    Network Administration
    Network Engineering
    VMware Administration
    English
    Server
    Storage Area Network
    Microsoft Active Directory
    Microsoft Azure
    Microsoft Exchange Server
    Windows Server
  • $150 hourly
    Looking for world-class Jira Administration, Atlassian Development, and Advanced Automation? You’ve come to exactly the right place! I provide creative and effective solutions for your Atlassian environment. ⭐️⭐️⭐️⭐️⭐️ "I had the pleasure of working with Joshua for a short engagement. I can't recommend him enough. Everything was just perfect. He took on the task after brief consultation and delivered everything flawlessly, on time and exceeded expectations in many ways. His professionalism, commitment to quality of work, clear communication, prompt responses, were all great. I highly recommend him and do plan to hire him again in future." ✅ 100% Satisfaction Guaranteed ✅ 100k+ Earned on Upwork ✅ 1,000+ Hours Billed ✅ 50+ Satisfied Clients ✅ 10,000+ Satisfied Customers Value Provided: ⚙️ Choosing Jira Work Management, Jira Software, or Jira Service Desk ⚙️ Configuration and ongoing support of Jira, Confluence, Opsgenie, and Trello ⚙️ Complex Scrum and Kanban boards for Jira ⚙️ Customer and agent permission and notification schemes ⚙️ Custom JQL Filters, Reporting and Dashboards ⚙️ Troubleshooting and problem solving existing Atlassian Environments ⚙️ Training agents and administrators for Jira, Confluence, and Jira Service Desk My top priority is to provide you with the best possible product, and result. I want to help you and your team succeed, be more effective and efficient in the process. ⏱ Full-time Availability 🏢 Supporting deployments and administration of complex projects 🗣 Communication is key to any project which is why it will always be #1 priority.
    vsuc_fltilesrefresh_TrophyIcon System Administration
    Atlassian Bamboo
    Atlassian Crowd
    Customer Service
    Agile Software Development
    Project Management
    Scrum
    Scaled Agile Framework
    Agile Project Management
    Atlassian Confluence
    Project Workflows
    Cloud Computing
    Product Management
    Jira
    Helpdesk
  • $55 hourly
    Currently working in a full time position at a company that brings Fortune 500 solutions to small & medium size businesses. Experienced in network and system setups with specialization in network penetration testing.
    vsuc_fltilesrefresh_TrophyIcon System Administration
    VPN
    PfSense
    OpenVPN
    Network Penetration Testing
    Network Security
    Network Administration
    Windows Server
    Office 365
    Microsoft Azure
  • $25 hourly
    Hello I'm working as a System administrator in Information Technology with 4 years of experience in the IT field, Excellent communication and organizational skills, strong technological and interpersonal skills, Solve problems quickly, resolve conflicts, and meet deadlines while working independently or with a team, Ambitious and eager to learn to prove to be a positive asset to your organization. I’m skilled in a number of different areas, and as such can offer services including (but not limited to): ● Installing and configuring software ( Windows server - DHCP - DNS - AD - GPO - Print Management) ● Server Migration. ● In-depth Knowledge of Operating Systems (Windows - MacOS) ● managing physical devices, such as servers and printers. ● Good Experience in Networking ● Problem-Solving ● Cloud Computing (Azure - Contabo | Virtual Private Server) ● Security and Monitoring ● Troubleshooting ● Providing Users With Remote Access ● C++ ● Documenting and reporting on system configuration and maintenance. ● Network Infrastructure ● verbal communication ● Kaspersky Antivirus endpoint My Courses: ● HCNA Routing and switching (Certified) ● MCSA ● Microsoft Azure AZ 900 Fundamentals ● Microsoft Azure AZ 104 administration ● CCNA ● CompTIA A+ ● CompTIA N+ ● C++ Please let me know if you have any further questions or concerns. I look forward to working with you. Thank you, and have a great day.
    vsuc_fltilesrefresh_TrophyIcon System Administration
    Microsoft Azure
    Hardware Troubleshooting
    Troubleshooting
    Desktop & Laptop Support
    Storage Device
    Microsoft Outlook
    Tech & IT
    IT Infrastructure
    IT Support
    Office 365
    macOS
    Microsoft Windows
    Computer Skills
    Microsoft Office
  • $75 hourly
    ITIL Certified IT Professional with 12+ years of experience in designing, building, operating, and optimizing IT solutions, establishing enterprise architectures, and defining IT policies, processes, and procedures in diversified and multinational companies with technical and managerial experience in the areas of IT Operation, Infrastructure, and Project Management, with specialization in Datacenters, Microsoft Infrastructure, Messaging, Virtualization, Cloud Computing, Disaster Recovery, and Business Continuity. Professional Qualifications: * In-depth IT and Azure Expertise: Boasting over 12 years in the IT field, I have honed skills across diverse industries, climbing from technical to managerial roles. * My technical proficiency extends to IT Operations, Infrastructure, Microsoft 365, and Azure cloud services. * Azure Proficiency and Project Leadership: Demonstrated excellence in leading Azure projects, focusing on cloud solution architectures, migrations, and optimizations. My expertise encompasses Azure IaaS, PaaS, SaaS, Virtual Desktop implementations, and SQL database migrations. * Advanced Microsoft 365 and Security Skills: Adept in Microsoft 365 implementations, including Exchange Online, SharePoint, and Teams, coupled with a strong command of Microsoft 365 Security & Compliance services. Proficient in threat protection technologies, ensuring robust defense mechanisms in digital environments. * Strategic Problem-Solving: Exceptional in problem management, troubleshooting, and strategic analysis, coupled with comprehensive knowledge of Azure's complex network architectures and security services. * Team Leadership and Mentoring: Proven ability in leading and mentoring teams, ensuring project success through skillful guidance and leadership.
    vsuc_fltilesrefresh_TrophyIcon System Administration
    PaaS
    IaaS
    SaaS
    Cloud Migration
    Cloud Security
    Microsoft Azure Administration
    Email Communication
    Mobile Device Management
    Email Security
    Microsoft Endpoint Manager
    Autopilot
    Google Workspace Administration
    Cloud Engineering
    Server Virtualization
    VPN
  • $65 hourly
    AARON SUMMERS Independent Contractor April 2009 - Current • Provide remote Linux, networking, and application support for a variety of clients around the world. • Develop a custom SugarCRM, Xero Accounting, Concrete5 web store using PHP and MySQL. • Daily maintenance and security auditing of around 30 machines. • Build complex cloud based scalable solutions on Amazon EC2. • Scripting and automation of Linux based administration tasks using Perl and Bash. • Migration of web-servers from physical to cloud based solutions. • Provide end level support for certain clients. UNIX Engineer E Solutions Corporation March 2008 – April 2009 (1 year 2 months) • Responsible for supporting the operations of a Tier-1 colocation facility. Daily engineering and administration of OpenBSD, FreeBSD, Linux and Windows based operating environments. Identified and remedied a large number of network and host based security problems. Stabilized the bandwidth billing system for accuracy and provided assistance to the web development team. UNIX System Engineer Hilton Grand Vacations November 2006 – March 2008 (1 year 5 months) • Designed and built a custom Enterprises Data Ware House utilizing RedHat™ Enterprise Linux, IBM™ Information Server, and the Sun™ N1 toolkit. Back ported the RedHat™ clustering tools and GFS modules for RedHat™ Enterprise Linux 4. • Customized the operating environment for running the IBM™ Information Server 8 family of applications, consisting of IBM™ DB2 V 9.3, IBM WebSphere 6.0, IBM™ DataStage and IBM™ QualityStage. • Was the single onsite operations point for the HP-UX, Solaris, FreeBSD, MacOS X, and Linux machines. Designed and implemented the company’s external web presence using Solaris 10. Utilized zones, the ZFS file system, and hardware RAID on the T2000 platform. Wrote my own tools in Perl, C, and the Bourne shell. Debugged many complex operational problems. UNIX Administrator at Vortech, Inc. 2004 -2006 (2 years) • Responsible for the day to day operations of over 160 production servers. Maintained UNIX web, database and name servers based on FreeBSD 4.11 – FreeBSD 6.1 Built FreeBSD based servers for web hosting, backups, and network monitoring. Built Linux, Windows 2003, and Windows 2000 based servers for use in collocation. Provide phone and email support for web hosting and collocation customers. UNIX Administration and Technical Support at Magna Computer Corp September 2003 -May 2004 (9 months) • Built Linux and SCO OpenServer based servers. Provided support for custom software designed for the timeshare resort industry. Built programs and reports using technologies such as Apache, Perl, and XML. Extensive configuration and tuning of RedHat, Fedora, and SuSE Linux. UNIX System Administrator & Network Engineer at Independent Consultant November 2001 - July 2003 • Designed and implemented OpenBSD, Linux, and Windows 2000 Servers in a collocation environment. Extensive use of Apache, Perl, PHP, MySQL on UNIX. IIS Configuration experience, ASP, ActivePerl. Constructed web based application servers from scratch using previously mentioned operating systems as an install base. Console programming with C and ncurses. Experience with X11 API and GTK toolkit. Second Level Support at Jobwarehouse.com • May 2001 -September 2001 (5 months) • Supporting the primary website and data processing efforts. Networking and Integration at Magna Computer Corp September 1999 -June 2000 (10 months) • Develop TCP/IP based UNIX and Windows intranets. Provide technical support for SCO UNIX and Magnaware applications. Setup and maintain OpenBSD, FreeBSD, Linux, SCO UNIX and Windows based servers and workstations. Education Winter Park High School 1992 - 1996 – Gifted Program Valencia Community College 1996 – 1998 Contractor Recommendation "Aaron is a very good systems engineer for Linux, UNIX and Windows. He has an in depth understanding of system internals. I found him to be an honorable man that stands behind his word and keep on track of the project. He has always been friendly and a good attitude even when he is upset. He would make a good supervisor in any company." — Shelton R., Sr. IT Consultant / DB2 DBA Expert, Xtivia, worked directly with Aaron at HGVC
    vsuc_fltilesrefresh_TrophyIcon System Administration
    MySQL
    Linux System Administration
    Virtualization
    OpenBSD
    Network Security
    Iptables
    Unix Shell
    FreeBSD
    Snort
    Amazon EC2
    Linux
    System Monitoring
    CentOS
    Apache HTTP Server
  • $35 hourly
    A satisfied client is the goal of my work. I have over 10 years of experience with many operating systems. I have experience in configuring, monitoring, updating and maintaining system hardware, software and related infrastructure. I have strong analytical skills. I can work with technologies from a variety of engineering disciplines to troubleshoot complex system-level problems. I am motivated, dedicated to my work, responsible for solving the tasks assigned to me. Business before pleasure!
    vsuc_fltilesrefresh_TrophyIcon System Administration
    Network Security
    CentOS
    Plesk
    Debian
    Apache Administration
    cPanel
    Server
    Proxmox VE
    AWS Systems Manager
    SSL
    Zimbra Administration
    Microsoft Windows
    Ubuntu
    NGINX
    WordPress
    Microsoft IIS
  • $25 hourly
    I am working as a ConnectWise Automate (Labtech) Administrator. I have been worked with Managed Service Provider over 4 years and familiar with MSPs process and products for MSP. I have worked with more than 15 MSPs and helped them in streamlining their ConnectWise Automate (LabTech) to make it more stable and profitable. I have developed lots of Script, Monitor sets for Connectwise Automate to automate day to day tasks.. . I am worked in following: 1. ConnectWise Automate Administrator:-  Setup for Startup MSPs  Alerting and automation  Customized Monitoring : Monitor creations as per requirements for different issues.  Automate/LabTech Scripting : Advance Level Scripting for automating.  Automate/LabTech Patching : Patching setup via Automate. I always make sure that machines are getting patched by schedule, Patches are getting approved or deny according to policies. I always keep my eyes on faulty patches and then deny them immediately to avoid any issue on machines.  Automate/LabTech Reports : Creating report and modifications  Migrations : Automate/LabTech, Control/ScreenConnect , Antivirus, Backup Migrations.  Plugin Integrations : Integrate Automate/LabTech with various available plugins. Connectwise Manage Integration.  Antivirus Management, Integrations (webroot, Sophos, Symantec, ESET , Trend Mirco) and custom infection definitions  Virtualization Manager arrangement  Backup Integration and Monitoring (Acronis, Datto, Symantec and Veeam and so on)  Customized alerting  User permissions and groups permission , security  Windows Server 2008/R2,2012,2016 2. ConnectWise Control Administrator: -  Setup for Startup MSPs  Machine access permission according to users and groups.  Control Portal Branding, Set your company logo on Screenconnect, give service name  Install SSL and Redirect http to https  Upgradation and migrations. 3. Desktop Support: -  Desktop Support  Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.  Participate in varied computer platforms in multi-layered client server environment.  Train and guide staff hardware and software usage.  Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.  Update and maintain computer inventory and surplus equipment.  Ensure desktop computers interconnect seamlessly with diverse systems.  Maintain passwords, data integrity and file system security for computing environment.  Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.  Recommend and implement upgrades on systems to ensure longevity.  Identify and repair hardware and network connectivity issues.  Assist in technical upgrading and maintaining of entire desktop systems.  Support in testing and deployment of new applications and systems. I have worked with following projects: - 1. Continuum to Automate migrations 2. Windows 7 to windows 10 migrations 3. Symantec to Webroot migrations, 4. Sentinel migrations If I got a chance to work with you and your team, I'd be managing your infrastructure 24 hours. Thank you,
    vsuc_fltilesrefresh_TrophyIcon System Administration
    Microsoft Hyper-V Server
    Hardware Troubleshooting
    Automated Monitoring
    Backup Administration
    ConnectWise Automate
    Helpdesk
    Microsoft Active Directory
    Microsoft Windows PowerShell
    DHCP
    System Monitoring
    Microsoft Azure
    Windows Server
  • $85 hourly
    Hello! With over 15 years of extensive experience in managing Amazon stores, including a prominent role as a Director of Operations overseeing more than 875 stores, I bring a wealth of expertise and a proven track record to help you maximize your Amazon business. My background encompasses not only running my own successful store but also thriving in the competitive Private Label sector. I understand the nuances of Amazon's marketplace and am adept at leveraging the latest software tools to enhance Seller Central operations. What I Offer: Strategic Oversight: Utilize my strategic insights from managing vast operations to streamline your store’s processes, enhance inventory management, and optimize logistic operations. Private Label Mastery: With direct experience in the Private Label sector, I can guide you through product development, branding, and market positioning to significantly increase your market share. Software Proficiency: Proficient with a variety of software programs essential for effective Amazon store management, ensuring seamless integration and maximized efficiency. Customized Solutions: Every Amazon store is unique. I provide personalized consultations to align with your specific needs and objectives, ensuring strategies that are not only effective but sustainable. Scalability Expertise: Whether you're looking to scale up or optimize current operations, my background ensures that your store grows in alignment with industry best practices. Why Choose Me? Choosing me means opting for a seasoned professional who not only understands the operational challenges of Amazon stores but also possesses the strategic acumen to drive significant growth. My approach is always data-driven and tailored to meet the specific dynamics of your business, ensuring outcomes that not only meet but exceed expectations. Let’s discuss how we can elevate your Amazon store to new heights. Contact me today!
    vsuc_fltilesrefresh_TrophyIcon System Administration
    Gorgias
    Process Improvement
    Troubleshooting
    System Configuration
    Product Knowledge
    Zendesk API
    Management Development
    Customer Service Analytics
    Amazon
    Management Consulting
    Customer Service
    Product Onboarding
    Zendesk
  • $50 hourly
    I am a learning management system consultant / administrator with 12+ years of experience with international clients. I have completed my BS in Education in 1995 and Masters in Computer Science in 2002. I had been actively teaching for around 12 years in different capacities. I have always been exceptional throughout my career. Since 2009, I have been developing highly customized e-learning solutions for my clients. My clients always enjoy the systems I build and most of the times ask me to administer the systems for them. I have gained well-rounded and diverse experience developing the world famous MOODLE Learning Management System. I have developed & administered learning management systems for small organizations to multinational enterprises. =============== My Achievements: =============== - 150+ LMS ( MOODLE ) projects completed. - $200,000+ earning on Moodle LMS projects earned. - 2000+ e-learning courses built in Moodle and Articulate Storyline - 100+ plugins developed of all types. - developed e-commerce integrations (PayPal EC, WHMCS with Coupons setup, Stripe, e-Way) - 7000+ hours of paid Moodle LMS work completed. - 100+ exceptional feedback received from clients. =========== My Expertise: =========== I can: - Provide consultancy on LMS based on Moodle and course design/development. - Build learning management systems (LMS) as per client specifications within budget. - Administer LMS based on Moodle in an efficient way improving overall look and performance. - Provide Level 1 to Level 3 support on Moodle based LMS. - Develop and integrate learning management system with other products. ============== Services to Offer: ============== Feel free to contact me for: a) Expert opinion about Moodle LMS / e-courses b) Installation of Moodle LMS c) Customization of Moodle LMS and interactive courses d) Administration of your LMS and e) Development of features in your LMS f) Integration of Moodle LMS with other apps I have strong communication skills both written and verbal. I have rare to find set of character traits. You are sure to enjoy my skills, expertise, and character. ####################################################### # I can also provide experienced and skilled Moodle LMS administrators # # as Weekly retainers for as low as $150/week. # ####################################################### These skilled administrators can: - Install Moodle - Configure Moodle - Customize Moodle - Create H5P content - Create Moodle courses - Manage users & enrollments - Respond to support queries - Take regular backups of courses and website - Complete performance tuning - Install & configure activities & themes - and anything else you expect from a Moodle LMS administrator.
    vsuc_fltilesrefresh_TrophyIcon System Administration
    Web Development
    Instructional Design
    Git
    cPanel
    Learning Management System
    Elearning
    HTML5
    HTML
    CSS
    CSS 3
    Moodle
    PHP
    MySQL
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