Hire the Best BLOOM Specialists

Hi, I’m McKenzie. I have 8+ years of experience in customer success, support, and client-facing roles, helping teams keep customers supported, organized, and engaged. In my current role, I manage a portfolio of 125+ SaaS customer accounts, so I know how quickly emails, follow-ups, CRM notes, and onboarding tasks can pile up. I enjoy helping small teams stay on top of customer communication and making sure nothing important slips through the cracks. I can help with: ✅ Email and ticket-based customer support ✅ Customer follow-ups and account updates ✅ CRM organization in HubSpot or Salesforce ✅ Customer onboarding checklists and email templates ✅ Meeting notes, action items, and follow-up drafts ✅ Support macros, FAQs, SOPs, and process documentation ✅ Weekly customer/account summaries for your team I’m a good fit for SaaS companies, coaches, consultants, and small businesses that need reliable part-time help with customer communication, support, and client success. If you’re looking for someone organized, proactive, and easy to work with, I’d be happy to help keep your customers supported and your follow-ups on track.

We write policies, SOPs and any technical documents for your team, including digital forensics teams, cyber security and quality management departments. With a quick turnaround in just a few days, we help labs SOCs and security specialists turn complex regulatory requirements into documents your team need and use. We’re passionate about what we do and proud to support teams who need clear, reliable documentation that actually works in practice. We’re discreet, security cleared and trusted to work on sensitive projects. You take the credit — we’re here to give you that boost towards your next promotion or accreditation milestone. What We Do: We know the challenges teams face: too many documents to write, confusing standards, and not enough time or in-house resources to get it done. That’s where we step in. * We draft, review and update documentation so you don’t have to * We simplify complex standards into clear, practical policies * We close gaps before they become audit findings * We bring consistency across teams and systems * We create documents that new staff can pick up and use straight away Our Experience: We’ve project managed cybersecurity work for SMEs, law enforcement and the private sector, creating documentation from scratch — even where no policies or procedures existed before. Our approach is collaborative: we arrange fact-finding interviews and meetings to make sure we capture everything you need in the document. This ensures your processes are accurately represented and easy for your team to follow. Why Work With Us: * Security cleared and ready to visit your team onsite * Fast response times and open communication * Projects completed with time to spare * Documents that work in the office and lab In a Nutshell: We’re not just writers, we’re partners in helping you meet your deadlines, close compliance gaps and keep your documentation practical and professional.

I’m an Admissions & Intake Specialist with experience managing 40-60 inbound inquiries and 100+ outbound calls daily in fast-paced environments. I specialize in building rapport quickly, asking the right questions to assess client needs, and guiding conversations toward clear next steps. What I can help with: • Client intake & lead qualification • Inbound & outbound call handling • Appointment scheduling & follow-ups • CRM management (Salesforce, CTM) • Customer support (phone, email, chat) • Data entry & documentation • Virtual Assistance • Administrative Support • Inbox/Calendar Management I’m comfortable handling sensitive or high-stress conversations and maintaining professionalism while keeping workflows organized and efficient. If you’re looking for someone reliable who can communicate well, stay organized, and keep your pipeline moving, I’d love to work with you.

DevSow has been at the forefront of digital transformation, helping businesses leverage technology to achieve their goals and stay ahead of the competition. Our team of experienced developers from United Kingdom with designers, and IT specialists work collaboratively to deliver innovative solutions that address complex business challenges and drive sustainable growth.

Transform Your Digital Growth with Proven SEO & Marketing Strategies 🚀 15+ Years of Driving Real Results I don't just optimize websites—I build revenue-generating digital growth engines. As Head of SEO at Filterbuy (national HVAC brand), I've delivered game-changing results: ✅ 166% increase in Google top-3 rankings ✅ 100+ % growth in targeted SEO traffic ✅ 90% reduction in link-building costs ✅ 1000s of new SEO pages published efficiently 💡 What Makes Me Different AI-Powered Strategies: I leverage cutting-edge AI tools and prompt engineering to create scalable SEO solutions that traditional agencies can't match. Full-Stack Digital Growth: Unlike specialists who only focus on one area, I integrate SEO, conversion optimization, paid channels, and sales funnels for maximum ROI. Proven Track Record: From startups to enterprise brands, I've consistently turned digital marketing investments into profitable growth streams. 🎯 My Core Expertise Advanced SEO: Mass-page strategies, technical optimization, and AI-enhanced link building Conversion Rate Optimization: Turn your traffic into paying customers Digital Strategy: Complete growth roadmaps that align with your business goals Team Building: I've built and scaled internal marketing teams from the ground up 🎓 Credentials That Matter MS Environmental Engineering + MBA from USC 12+ years hands-on digital marketing experience Certified in Social Marketing, Prompt Engineering & Conversion Optimization Former USC Team Captain and U.S. National Team Member (I bring competitive excellence to everything) 💼 Ready to Scale Your Business? Whether you're a startup looking to establish market presence or an established company needing to optimize existing strategies, I create custom solutions that deliver measurable growth. Let's discuss how I can help you achieve your digital growth goals. Available for project-based work and ongoing consulting. Fast response time guaranteed.

🌟 𝐘𝐨𝐮𝐫 𝐑𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 — 𝐇𝐞𝐫𝐞 𝐭𝐨 𝐌𝐚𝐤𝐞 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐑𝐮𝐧 𝐒𝐦𝐨𝐨𝐭𝐡𝐞𝐫 🌟 Say goodbye to stress and hello to your new Virtual Assistant. 🚀 Delivering Unmatched Value Through Experience. ⚡️ High-Speed Internet Connection 🕐 Time Zone Flexibility & Data Security 💼 𝐁𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝: 👩🏻‍💻 7 years as a Customer Service Representative 👩🏻‍💻 4 years as Email Marketing Expert & Automation 👩🏻‍💻 2 years as a Social Media Management Assistant 👩🏻‍💻 1 year as a Cold Caller 👩🏻‍💻 2 year as Executive Virtual Assistant 💖 “𝑾𝒉𝒆𝒏 𝒎𝒚 𝒄𝒍𝒊𝒆𝒏𝒕𝒔 𝒘𝒊𝒏; 𝑰 𝒘𝒊𝒏.” 𝑻𝒉𝒊𝒔 𝒎𝒊𝒏𝒅𝒔𝒆𝒕 𝒇𝒖𝒆𝒍𝒔 𝒎𝒚 𝒅𝒆𝒅𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝒕𝒐 𝒚𝒐𝒖𝒓 𝒔𝒖𝒄𝒄𝒆𝒔𝒔. 𝐖𝐡𝐚𝐭 𝐈 𝐁𝐫𝐢𝐧𝐠 𝐭𝐨 𝐭𝐡𝐞 𝐓𝐚𝐛𝐥𝐞: ✅ Exceptional Communication Skills ✅ Highly Organized and Efficient ✅ Goal-Oriented Cold Calling Expertise ✅ Strong Problem-Solving Abilities & Adaptability 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐄𝐱𝐜𝐞𝐥 𝐀𝐭: • Salesforce CRM • Canva • Microsoft Office Suite • Google Workspace (Gsuite) • GoHighLevel • HubSpot CRM • Freshsales CRM • CSC CRM • Trello • Notion • Mailchimp • WordPress • Slack • Mojo CRM • Dialpad • Acculynx • ClickUp • Hushed • LEAP 2025 • Buffer • Meta • Shopify • Influencer Hero • Later Social • Indeed • Square • HSI platform • Freshsales backend development 𝐄𝐱𝐭𝐫𝐚 𝐕𝐚𝐥𝐮𝐞 𝐈 𝐎𝐟𝐟𝐞𝐫: 💡 𝐐𝐮𝐢𝐜𝐤 𝐋𝐞𝐚𝐫𝐧𝐞𝐫 – adept at learning new tools and processes to fit your specific needs 💡 𝐒𝐭𝐫𝐨𝐧𝐠 𝐖𝐨𝐫𝐤 𝐄𝐭𝐡𝐢𝐜 – reliable and committed to maintaining high standards of excellence 💡 𝐏𝐨𝐬𝐢𝐭𝐢𝐯𝐞 & 𝐏𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐀𝐭𝐭𝐢𝐭𝐮𝐝𝐞 – going above and beyond to make your projects successful 🛎️ 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞 𝐚𝐧𝐝 𝐞𝐥𝐞𝐯𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐥𝐞𝐯𝐞𝐥? 𝑰’𝒎 𝒋𝒖𝒔𝒕 𝒐𝒏𝒆 𝒊𝒏𝒗𝒊𝒕𝒆 𝒂𝒘𝒂𝒚 𝒇𝒓𝒐𝒎 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒊𝒏𝒈 𝒆𝒙𝒄𝒆𝒑𝒕𝒊𝒐𝒏𝒂𝒍 𝒓𝒆𝒔𝒖𝒍𝒕𝒔. 𝑳𝒆𝒕’𝒔 𝒄𝒓𝒆𝒂𝒕𝒆 𝒔𝒖𝒄𝒄𝒆𝒔𝒔 𝒕𝒐𝒈𝒆𝒕𝒉𝒆𝒓! Aly 😉