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Virtual Workforce Professionals Avatar

Virtual Workforce Professionals

Rating is 4.5 out of 5.
4.5/5  (3868 jobs)
Iloilo City, Philippines

🏆🏆🏆 𝗧𝗢𝗣 𝗥𝗔𝗧𝗘𝗗 𝗣𝗟𝗨𝗦 on Upwork (𝗧𝗼𝗽 𝟯%) 🏆🏆🏆 WELCOME TO VIRTUAL WORKFORCE PROFESSIONALS. ✅ #1 in the World in BPO, Call Center and Telemarketing Service ✅ 1556 Five Star Client Reviews and Counting ✅ 98% Job Success Score (Client Satisfaction Ratio) ✅ 700,000+ Hours and Still Counting ✅ 4M+ total earned ✅ 90% Client Recommendations ✅ 23 Expansion Offices Across the Philippines ✅ More than a DECADE in the outsourcing industry Upwork Ranking References: Top 50+ Telemarketing companies - https://www.upwork.com/agencies/telemarketing-companies/ Top 50+ Call Centers agencies - https://www.upwork.com/agencies/call-center-agencies/ Top 50+ BPO companies - https://www.upwork.com/agencies/bpo-companies/ We pride ourselves as one of the TOP-RATED PLUS agencies in Upwork; having a top-rated plus badge earned from more than 1 million hours working in the platform. This being said, you are assured that we are your best option in running any of your online services needs. Our team has worked with companies from the US, Canada, UK, Australia, New Zealand, and Asia working with clients using our expertise in: ◉ Telemarketing ◉ Telesales ◉ Customer Service ◉ Phone Support ◉ Chat Support ◉ Data Entry ◉ Email Support ◉ Administrative Support ◉ Virtual Assistant If you decide to work with us, you will have access to 7 of our call center offices and home-based professionals here in the Philippines. This will enable you to work with a team of more than 700 exclusive agents/contractors experienced in the outsourcing industry. These agents/contractors went through a solid recruitment process before they were placed on-board to join our team. This helps us assess their work ethics, experience, and expertise to be 100% capable of working for our clients. Our Mission! To create digital opportunities for the Philippines focusing on countryside communities. Our Vision! To become the Philippines ' top virtual workforce in terms of providing BPO, Call Center, Telemarketing and Telesales expertise. With the commitment to excellent service, dedication to the client’s needs, and consistency in delivering successful results.

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Email Support
LinkedIn Campaign Manager
Phone Support
Call Center Management
LinkedIn Marketing
Customer Support
LinkedIn Lead Generation
Hourly rate $6.25 - $25.00
Minimum project size None
Agency size 500+ workers
Member since May 24, 2011
Raysoft Infotech Private Limited Avatar

Raysoft Infotech Private Limited

Rating is 4.8 out of 5.
4.8/5  (3837 jobs)
Chennai, India
Top Rated Plus

Based in Chennai, India, our team of includes developers as well as business analysts. We understand customer needs better and provide solutions such that our clients can concentrate on other important milestones and objectives in their business model.

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Email Support
Digital Marketing
Graphic Design
SEO Keyword Research
Virtual Assistance
Google Ads
Software Development
Hourly rate $5.00 - $20.00
Minimum project size None
Agency size 51-200 workers
Member since May 6, 2008
TeleCrew Outsourcing Avatar

TeleCrew Outsourcing

Rating is 4.5 out of 5.
4.5/5  (1933 jobs)
Rizal, Philippines
Top Rated Plus

🏆🏆🏆 TOP RATED PLUS AGENCY on Upwork since 2021 🏆🏆🏆 ⭐$3M+ Earned on Upwork ⭐2000+ Total Jobs ⭐15+ Years experience in cold calling, sales development and telemarketing ⭐Proven track record ✅Services Offered ✅ 🎯Telemarketing 🎯Cold calling 🎯B2B Sales 🎯B2C Sales 🎯Real Estate Cold Calling and Appointment Setting 🎯Real Estate Inside Sales 🎯Real Estate Acquisitions 🎯Lead generation 🎯Administrative support 🎯Outbound sales 🎯Inbound sales 🎯Executive Assistance 🎯Customer Service 🎯Chat Support 🎯Email Support ⭐⭐⭐Accounts/Projects of Telecrew Outsourcing ⭐⭐⭐ ● Real Estate ● Digital Marketing ● Cleaning Services ● Telecommunications ● Solar and Electricity ● Health Insurance ● Life Insurance ● Auto Insurance ● Health and Fitness ● Online School and Tutorials ● Manufacturing ● E-commerce ● Web Development ● IT Services ● Software and Apps ● Home Improvement ● Logistics ● Financial and Accounting ● Law firm ● Retail and Shops ● Automotive ● Private investigation ● Dental Clinics ● Medical offices ● Merchant Cash Advance 🎯Telecrew Outsourcing worked with companies from 🌍USA 🌍Singapore 🌍Germany 🌍UAE 🌍Canada 🌍UK 🌍Australia 🌍New Zealand 🌍Asia ✅At Telecrew Outsourcing, we aim to offer exceptional remote staffing and virtual assistant services that are both high in quality and affordable. At Telecrew Outsourcing, we aim to offer exceptional remote staffing and virtual assistant services that are both high in quality and affordable. Our team of virtual assistants, drawn from top-rated BPOs, brings a wealth of experience as sales representatives and telemarketers. Accustomed to fast-paced, demanding environments, they possess the necessary skills, hard work ethic, and perseverance to excel in any task. Why Choose Our Virtual Assistants? 1️⃣Experienced and Trained Professionals: Our VAs have a background in call center operations, ensuring they are well-equipped to handle various business needs. 2️⃣Commitment to Your Business: They approach each task with dedication as if it were their own business, ensuring the utmost care and attention. 3️⃣Productivity-Centric Approach: We place a high value on productivity. Each VA is overseen by a Team Manager who monitors their activities and performance, ensuring client expectations are consistently met. 4️⃣Open Communication: We maintain a transparent line of communication with our VAs and clients, ensuring seamless coordination and prompt resolution of any issues. 5️⃣Value-Oriented Solutions: Our pricing structure is designed to offer affordability while ensuring quality service. We provide a range of options to suit different business needs and budgets, from standard VA services to more experienced professionals. ⭐⭐Our Core Principles: We Care, We Train, We Deliver⭐⭐ ⭐⭐Performance and Accountability⭐⭐ We emphasize honesty and productivity, ensuring VAs engage only in work-related activities during billable hours.

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Outbound Sales
B2C Marketing
Real Estate Cold Calling
Lead Generation
Call Center Management
Sales Call
B2B Marketing
Hourly rate $3.33 - $12.00
Minimum project size None
Agency size 11-50 workers
Member since Jul 21, 2016
Virtus BPO Corp. Avatar

Virtus BPO Corp.

Rating is 4.4 out of 5.
4.4/5  (1505 jobs)
La Union, Philippines
Top Rated Plus

VIRTUS is a BPO company that aims to be an avenue of solutions. The development of systems that create more practical, effective, and efficient ways to service our clients. Total management that serves both our clients and employees. A bridge that connects and adds value to both worlds, giving opportunity to our community to compete globally, and gain access to talented and well-managed employees.

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Email Support
Communication Etiquette
Technical Support
Phone Support
Call Center Management
Data Entry
Customer Service Representative
Hourly rate $6.25 - $15.00
Minimum project size None
Agency size 51-200 workers
Member since Jul 8, 2015
iVoice Outsourcing Avatar

iVoice Outsourcing

Rating is 4.6 out of 5.
4.6/5  (1353 jobs)
Cavite, Philippines

🤵‍♂🤵‍♂🤵‍♂🤵‍♂🤵‍♂200+ Office-Based Contractors ⭐⭐⭐⭐⭐ 500+ Five-Star Feedback 💼💼💼💼💼1000+ Jobs Completed ⌚⌚⌚⌚⌚300,000+ Hours Worked and counting 💲💲💲💲💲over 1 million USD Earned You’re eager to grow your business, but no matter how many agents you hire, the results just aren’t there—sound familiar? Welcome to iVoice, your one-stop solution for high-quality call center services! Our team has extensive experience working in various industries, including healthcare, technology, finance, and more. We're familiar with all the common challenges and pain points that arise in the call center industry, and we're committed to providing fast, accurate, and friendly support to your customers at all times. ✨✨✨Administrative Support ⭕Email Management ⭕Calendar Management ⭕Appointment Scheduling ⭕Data Entry ⭕Document Preparation ⭕File Management ✨✨✨Customer Service ⭕Responding to Customer Inquiries ⭕Live Chat Support ⭕Order Processing ⭕Complaint Resolution ⭕Follow-Up Services ✨✨✨Telemarketing ⭕Outbound Calling ⭕Lead Generation ⭕Appointment Setting ⭕Cold Calling ⭕Follow-Up Calls ✨✨✨Social Media Management ⭕Content Creation ⭕Post Scheduling ⭕Social Media Monitoring ⭕Audience Engagement ⭕Analytics and Reporting ✨✨✨Sales Support ⭕CRM Management ⭕Sales Pipeline Management ⭕Prospect Research ⭕Sales Reporting ⭕Email Campaigns ✨✨✨Content Management ⭕Blog Management ⭕Content Scheduling ⭕Content Creation ⭕SEO Optimization ⭕Video Editing ✨✨✨E-commerce Support ⭕Product Listing ⭕Inventory Management ⭕Order Processing ⭕Customer Support ⭕Return and Refund Management ✨✨✨Technical Support ⭕Basic IT Support ⭕Software Troubleshooting ⭕Website Maintenance ⭕System Monitoring ⭕Technical Documentation ✨✨✨Digital Marketing and Automation ⭕Chat Bot Builders 247 Chat Support ⭕Funnel Building ⭕LMS Building ⭕Email Marketing ⭕SMS Marketing At iVoice, our goal is to help you build a loyal customer base that keeps coming back for more. We understand that every business is unique, which is why we take a customized approach to our call center services. We'll work with you to develop a plan that's tailored to your specific needs, ensuring that you receive the best possible results. Whether you're looking to outsource your entire call center operation or just need additional support during peak times, iVoice has the expertise and resources to help you succeed. Contact us today to learn more about how we can help your business grow! VISION iVoice Outsourcing and Consultancy Services will be the most trusted agency in the freelancing industry to go beyond expectations with our commitment to excellence, flexibility, and integrity. MISSION iVoice Outsourcing and Consultancy Services aim to provide our clients with real solutions to help them stay competitive in the business world. Our promise at iVoice is not simply to deliver solutions but to deliver real value – giving us the ability to offer our clients a true competitive edge, anytime, anywhere, in many forms.

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Real Estate
Lead Generation
Call Center Management
Customer Support
Shopify
Data Entry
Zendesk
Hourly rate $5.00 - $25.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Jan 17, 2015
SOMANEX Avatar

SOMANEX

Rating is 4.9 out of 5.
4.9/5  (550 jobs)
Bacoor, Philippines
Top Rated Plus

Our Mission: To deliver world-class offshore talent that elevates business performance. We provide highly skilled professionals across customer service, technical support, sales, virtual assistance, and IT engineering for MSPs — all integrated seamlessly into our clients’ operations. Guided by integrity, service excellence, and a commitment to human-centric solutions, we help organizations scale smarter, operate efficiently, and deliver outstanding experiences to their customers and end-users. Our Services: What We Do At SOMANEX, we provide world-class offshore talent that helps businesses scale smarter, operate efficiently, and deliver exceptional service. We specialize in both BPO solutions and IT staffing for Managed Service Providers, giving you a reliable partner for all your support, service, and technical needs. 💼 Customer Service & Call Center Support We deliver highly trained agents for inbound and outbound customer service, ensuring your customers receive fast, friendly, and professional assistance across phone, email, and chat. 🔧 Technical Support (L1–L3) From basic troubleshooting to advanced diagnostics, our technical support specialists handle issues with precision, helping reduce escalations and improve customer satisfaction. 📞 Sales & Lead Generation Our outbound and inbound sales teams drive revenue through effective lead qualification, appointment setting, upselling, and customer retention strategies. 🖥️ Virtual Assistants Our VAs take care of administrative tasks, scheduling, email management, research, data entry, and more — giving you more time to focus on high-value work. 🛠️ Offshore IT Talent for MSPs We provide MSPs with top-tier IT engineers, helpdesk technicians, network engineers, NOC specialists, and cybersecurity support who integrate seamlessly into your tools and workflows. 🌐 24/7 Global Support Coverage With teams across multiple time zones, we ensure round-the-clock operations for customer service, tech support, and MSP IT services — keeping your business running smoothly at all hours. 📈 Scalable Staffing Solutions Whether you need one specialist or a full department, we build teams that scale with your business — no long-term hiring risks, no overhead costs. 🔒 Secure, Reliable, and Performance-Driven We follow strict security, training, and quality standards, ensuring your offshore team performs with consistency, professionalism, and reliability. SOMANEX — your global partner for world-class offshore BPO and IT talent.

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Web Development
Email Support
Technical Support
Phone Support
Microsoft Active Directory
Virtual Assistance
Call Center Management
Hourly rate $5.00 - $35.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Feb 17, 2011
SPLACE BPO Avatar

SPLACE BPO

Rating is 4.6 out of 5.
4.6/5  (436 jobs)
Davao, Philippines

Splace BPO empowers brands by providing offshore professionals who are not only highly skilled but also trained to excel in an AI-driven business landscape. By combining human expertise with future-ready capabilities, we help businesses scale smarter, adapt faster, and stay competitive in a rapidly evolving market. Seamless and efficient operations are a given—but at Splace BPO, we go beyond the basics. We redefine outsourcing by building genuine, transparent partnerships that eliminate friction and create lasting trust. Our commitment isn’t just about managing your customers and operations—we prioritize you. Your success drives ours, and we believe that happy clients and empowered employees are the keys to delivering exceptional customer experiences. Solutions and Infrastructure - Omnichannel Customer Experience (Voice, Email, Chat, Social Media) - Secure Data Protection & Compliance Standards - Robust talent pool and sourcing for season and AI-ready workforce - Scalable Workforce & 24/7 Support Availability - Cloud-Based Solutions for Business Continuity - High-End Equipment & Redundancies

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Lead Management
Phone Support
Virtual Assistance
Customer Experience Management Software
Call Center Management
Ecommerce
Executive Support
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 201-500 workers
Member since Jul 13, 2019
DropJobbing Avatar

DropJobbing

Rating is 4.9 out of 5.
4.9/5  (365 jobs)
Cairo, Egypt
Top Rated Plus

Welcome to Dropjobbing, your premier Upwork agency dedicated to elevating businesses to new heights through comprehensive digital support and services. We understand the dynamic needs of the digital era and are here to ensure that your business not only meets but exceeds those demands. Our Expertise: Social Media Marketing: In today's digital landscape, social media is the heartbeat of business engagement. Our team crafts bespoke strategies that amplify your brand's voice across various platforms, ensuring maximum visibility and engagement with your target audience. Customer Service & Tech Support: Exceptional customer service creates loyal customers. Our dedicated team provides round-the-clock support, ensuring that your customers' questions and technical issues are resolved with speed and professionalism. Lead Generation & Telemarketing: At the heart of business growth is the acquisition of new customers. Our lead generation and telemarketing services are designed to identify and engage potential customers, turning cold leads into warm opportunities. Why Choose us? We believe in creating partnerships that drive success. Our approach is rooted in understanding your unique business needs and tailoring our services to match. With a relentless focus on quality, innovation, and results, we are committed to delivering excellence at every turn. Partner with us today and experience the transformative power of expert digital services. Let us help you navigate the complexities of the digital world, leaving you free to focus on what you do best - growing your business.

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Digital Marketing
Phone Support
Lead Generation
Call Center Management
Cold Calling
Social Media Marketing
Data Scraping
Hourly rate $4.00 - $24.00
Agency size 11-50 workers
Member since Oct 18, 2016
ANZ International Inc. Avatar

ANZ International Inc.

Rating is 4.8 out of 5.
4.8/5  (290 jobs)
Uddevalla, Sweden

ANZ is a multinational, multilingual contact center with operational facilities and offices in multiple global locations. It offers a wide range of services including back-office, administrative support, call center services, sales and marketing, and lead generation to businesses and organizations looking to outsource. The full suite of call center services provided by ANZ includes, but is not limited to, inbound customer service, outbound sales, lead generation, appointment scheduling, technical support, and 24/7 helpdesk services. Outsourcing with ANZ can provide numerous benefits to businesses, beyond cost savings, improved customer experience, increased operational efficiency, access to a wider talent pool, and reduced operational risks. Some of the additional benefits of outsourcing with ANZ include: access to the latest technology and tools, increased flexibility, improved scalability, access to a wider pool of expertise, and improved quality of service. These benefits can help businesses achieve a better balance between cost, quality, and delivery, leading to improved overall performance and success. At ANZ, we take the English proficiency and expertise of our agents very seriously, particularly for customer support, technical support, 24-hour helpdesk, and virtual assistant roles. While we also recruit fresh graduates, we only select the top performers. Our agents consistently deliver superior results compared to their Western counterparts, thanks to a combination of factors such as a minimum of three years of experience, a polished English accent, and a strong motivation to excel. With a proven track record of executing projects for clients globally and successfully providing services worth over $1,000,000 via Upwork.com, ANZ is equipped to offer innovative and cost-effective outsourcing solutions tailored to meet the specific needs of clients. Our target market includes small to medium-sized businesses as well as large corporations across various industries such as technology, finance, healthcare, retail, and more.

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Web Development
Technical Support
Phone Support
Ecommerce Website Development
Shopify
Keap
Receptionist Skills
Hourly rate $7.44 - $15.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Oct 28, 2015
VA FLIX - 'Top Rated Remote Professionals' Avatar

VA FLIX - 'Top Rated Remote Professionals'

Rating is 4.6 out of 5.
4.6/5  (246 jobs)
San Fernando, Philippines

Welcome to VAFLIX, your ultimate destination for remote staffing and virtual assistant services that fuel business growth while ensuring you have quality time for yourself. We're not just a company; we're a team of amazing and dedicated virtual assistants who bring fun into productivity! SERVICES WE OFFER: 📞 TELEMARKETING: At the heart of our services is telemarketing excellence. Our skilled professionals connect you with potential clients, driving leads and expanding your reach. 🧑‍💻VIRTUAL ASSISTANT SERVICES: our virtual assistant services provide a seamless experience, from administrative tasks to project coordination, giving you more time to focus on your core activities. 📅APPOINTMENT SETTING: Imagine a calendar that's always optimized – that's what our appointment-setting service achieves. Maximize your time and enhance your productivity, leaving no opportunity untapped. 👩‍💻CUSTOMER SERVICE REPRESENTATIVES: Customer Service is the cornerstone of any thriving business. Our dedicated customer service representatives ensure that every interaction is a positive one, fostering loyalty and satisfaction among your clientele. 🎙️PODCAST MANAGEMENT: Podcasts are a powerful tool for engagement, and we're your partners in podcast management. From editing to distribution, we handle the technicalities so your message resonates effortlessly. 🔉AUDIO AND VIDEO EDITING: When it comes to visual and auditory appeal, our video and audio editing experts work their magic. Transforming raw content into captivating experiences, we ensure your brand's story shines through. 🎨GRAPHIC DESIGN: Graphics are your brand's visual identity, and our graphic design artists are adept at creating visuals that leave a lasting impression. Consistency and creativity merge to amplify your brand presence. 🌍SOCIAL MEDIA MANAGEMENT: Navigating the digital landscape can be daunting, but with our social media management, you're in capable hands. We curate content, interact with your audience, and strategically elevate your online persona. Our mission? To build an empire of the world's best virtual assistants, offering a vast array of high-quality services that lighten your load, simplify your life, and banish stress from the past. Our vision has become a reality, but our dream of delivering exceptional service lives on. From vision to reality, we foster an inclusive and vibrant culture that thrives on diversity. With precision and speed, we guarantee exceptional service in everything we do. When you choose VAFLIX, you can bid farewell to worries and embrace seamless productivity. Let VAFLIX be your ally in conquering tasks with a smile! In a world where time is money, our Virtual Assistant agency is your key to unlocking streamlined operations and unparalleled growth. Join us in revolutionizing the way you work – let's embark on this journey of transformation together.

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Audio Editing
Virtual Assistance
Call Center Management
Cold Calling
Social Media Marketing
Customer Service Training
Podcast
Hourly rate $9.00 - $9.00
Minimum project size $5K+
Agency size 51-200 workers
Member since Oct 24, 2018
One-Click Virtual Support Avatar

One-Click Virtual Support

Rating is 4.6 out of 5.
4.6/5  (229 jobs)
Quezon City, Philippines
Top Rated Plus

🚀 Your One-Stop Shop for Exceptional Customer Support 🚀 We're not your average remote customer service agency. We're a team of 70+ passionate experts, ready to tackle any challenge thrown our way! 🌟 We provide top-tier support across various channels, including phone, email, and chat, ensuring seamless communication with your valued customers. Facebook Page: https://www.facebook.com/oneclickvirtualsupport LinkedIn Page: https://www.linkedin.com/company/oneclickvirtualsupport?trk=ppro_cprof ✨Our Services✨ 🎯 Inbound/Outbound: We handle calls like pros, ensuring your customers feel heard and valued. 📞 🎯 Email/Chat: Our fingers fly across keyboards, providing lightning-fast responses and solutions. 💬 🎯Account Managers: Dedicated professionals to build and nurture strong client relationships, ensuring satisfaction and growth. 🤝 🎯Account Receivable Associates: Experts in managing invoices, payments, and collections to keep your cash flow healthy. 💰 🎯Account Payable Associates: Efficiently process vendor invoices and payments, maintaining accurate records and positive supplier relationships. 🧾 🎯Virtual Assistants: Skilled professionals to handle administrative tasks, freeing up your time to focus on core business activities. 💼 🎯Staffing and Recruiting: We'll source, screen, and onboard top talent to meet your specific staffing needs. 🎯Collection Specialists: Experienced professionals dedicated to recovering outstanding debts while maintaining positive customer relationships. 📞 🎯Healthcare Insurance Benefits Agents: Knowledgeable experts who can assist patients in understanding their insurance coverage and benefits. 🏥 ✨Industry Expertise✨ * Logistics: We'll track those packages down! 📦 * Healthcare: We'll navigate insurance complexities, so you don't have to. 🏥 * Ecommerce: We'll help your customers shop 'til they drop. 🛒 * Bookkeeping: We'll balance those books and keep your finances in check. 🧮 * Automotive: We'll get those engines revving with top-notch support. 🚗 * Subscription-Based: We'll manage subscriptions and keep your customers happy. 😊 And many more! We're adaptable and eager to learn about your specific industry needs. ✨Our Achievements✨ * Rapid Growth: From humble beginnings with just 4 agents to a thriving team of 70+, we're always growing. 🌱 * Industry Recognition: We're proud to be ranked among the top 15 customer service agencies worldwide by Upwork. 🏆 Why Choose Us? * Passionate Team: Our agents are dedicated to providing exceptional service. ❤️ * Proven Results: We've helped countless businesses achieve their customer service goals. 💯 * Flexible Solutions: We tailor our services to fit your unique needs. 🧩 Let us take your customer service to the next level! Contact us today to learn more. ✨

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Phone Support
Virtual Assistance
Call Center Management
Order Tracking
Ecommerce
Healthcare
Customer Retention
Hourly rate $8.00 - $15.00
Minimum project size $1K+
Agency size 51-200 workers
Member since May 16, 2020
Vigorous Telemarketing Avatar

Vigorous Telemarketing

Rating is 4.9 out of 5.
4.9/5  (219 jobs)
City of Dasmariñas, Philippines

VTG is successful and vigorous telemarketing group of agents that aims to deliver best results for their clients and make everything possible for them. For over 18 years in this industry we come up with a strategic plan from Management, Coaching and Training, Production and Reporting that helps us achieve our Clients goal. We have handled different campaigns in US, Canada, UK , Australia and in some parts of ASIA. We work with different types of clients from small to mid-size companies seeking 5 to 100 agents setup for telemarketing solutions and willing to trust their marketing with us. We specialize in outbound call center services, Live Chat, data entry, fill out contact forms and Email answering with near-zero error which enhances your customer's support experience. We believe in friendly, courteous service towards our clients and yours. We offer reliable home based & call center solutions that will exceed your expectations. Our quality management systems ensure consistent telephone experiences; every time. Expansion and scales meet the needs of all size projects and call center applications, so you can be assured that Vigorous Telemarketing Group can handle your service requirements, no matter how big or small.

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Outbound Sales
Lead Generation
Data Entry
BPO Call Center
Online Chat Support
Customer Service
Hourly rate $5.00 - $7.00
Minimum project size $50K+
Agency size 51-200 workers
Member since Jan 22, 2015
EPIC Pros Avatar

EPIC Pros

Rating is 4.6 out of 5.
4.6/5  (216 jobs)
Santa Rosa, Laguna, Philippines

A foundry of E - difying P - roficient I - nnovative C - reative professionals! We are a committed team of productive, brilliant, capable, proactive people offering quality outsourcing work in the fields of customer service, telemarketing, and data entry. Our Mission! To provide exceptional service to clients worldwide while helping Filipino experts attain an online career that will help maximize their potentials for quality work and excellent results. Our Vision! To become the Philippines top virtual workforce in terms of providing online services. With the commitment to excellent service, dedication to client’s needs and consistency in delivering successful results.

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Outbound Sales
Data Mining
Real Estate
Lead Generation
Call Center Management
Cold Calling
Data Entry
Hourly rate $5.00 - $20.00
Agency size 11-50 workers
Member since Dec 7, 2015
ASK FOR SEO Ltd. Avatar

ASK FOR SEO Ltd.

Rating is 4.5 out of 5.
4.5/5  (193 jobs)
Rawalpindi, Pakistan
Rising Talent

Back Again on UpWork after a few Years! to start from where we left with thousands of hours, hundreds of projects and love from our former clients. With over 15 years of expertise, ASK FOR SEO Ltd. is a client devoted agency specializing in delivering top-notch services. With highly skilled and certified team of SEO, Digital Marketing, Google & Facebook Advertising, chartered accounting professionals, web developers and designers, well versed DevOps and AI experts, ASK FOR SEO stands high with its dynamic environment. ASK FOR SEOfinance, and IT support services to high-revenue companies and groups. Our team of professionals is committed to providing tailored solutions that help businesses thrive in their financial management and digital transformation. Our Expertise: Marketing & IT Support Services: ✅ Marketing Strategy Development: Innovative marketing solutions that help businesses reach their target audience effectively. ✅ SEO & Digital Marketing: A legacy of expertise in SEO, content marketing, and digital campaigns. ✅ Paid Advertising - PPC: From zero to seven figures, we've helped agencies, stores and service professionals grow three-fold through Google, Facebook and TikTok Advertising. ✅ IT Infrastructure Support: Reliable IT services, ensuring smooth operations and system security for our clients. We are familiar with ISO, HIPAA, GDPR, PCI-DSS. Accounting & Financial Services: ✅ Bookkeeping: Accurate, efficient bookkeeping to keep your financial records organized and compliant. ✅ Tax Preparation: Comprehensive tax planning and preparation services for businesses of all sizes. ✅ Accounting Data Migration: Seamless migration of accounting data to new systems or platforms. ✅ Financial Reporting & Analysis: In-depth financial insights for better decision-making and business growth. ✅ Payroll Services: Timely and compliant payroll management tailored to your business needs. Why ASK FOR SEO? We have built long-term relationships with clients by providing: 🔹 Proven expertise in handling high-revenue companies and large business groups. 🔹 A full-service approach that combines accounting, finance, IT, and marketing to offer integrated business solutions. 🔹 Personalized attention and a commitment to helping businesses streamline their financial and operational processes. We never believe in taking chances, we make it happen to your requirement.

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Digital Marketing
Facebook Ads Manager
Account Reconciliation
QuickBooks Online
PPC Campaign Setup & Management
Virtual Assistance
Financial Accounting
Hourly rate $25.00 - $35.00
Agency size 11-50 workers
Member since Oct 18, 2010
Ftech Solutions Avatar

Ftech Solutions

Rating is 4.9 out of 5.
4.9/5  (186 jobs)
Karachi, Pakistan
Rising Talent

⚡️ Professional creative design ⚡️ Unique and original layouts ⚡️ Quick & fast delivery ⚡️ Top-notch quality work that meets your expectations ⚡️ 24/7 chat support for any questions or concerns With more than a remarkable 13-years journey in the realms of graphics, animations, web development, and web/mobile apps, I've evolved into a seasoned professional adept in CMS Development, Full-Stack expertise, Call Center Services, Research, Analytics, Business Operations, Project Management, and Management Consulting. My professional voyage has been a thrilling adventure, characterized by boundless creativity, relentless innovation, and an unwavering commitment to crafting cutting-edge solutions. My clientele spans a diverse spectrum, ranging from dynamic startups to industry giants such as WellsFargo, Verizon, CikTelecom, Bank of America, , AT&T, Western Union, and numerous other esteemed corporate clients. I would be honored to bring my expertise to your project. I have deliberately chosen to maintain a boutique approach, working with only a select few clients at any given time. This deliberate focus ensures that your project receives my undivided attention, guaranteeing a level of dedication that goes beyond the ordinary. My strengths includes WordPress, Shopify, Webflow, Elementor, Wix, SquareSpace, Hubspot, PHP, Laravel, Bootstrap, Node.js, MySQL, JavaScript, AJAX, React.js, Redux, React Native, Rest API, APIs Integration, Payment Integration, and ensuring cross-browser compatibility. My Specialties: 🎨 Graphic Design: Transforming concepts into stunning visual experiences that resonate with your audience. 🎨 UI/UX Design: User experience is at the heart of everything we do. We create intuitive and visually stunning interfaces that not only look great but also ensure users can navigate effortlessly. 🌐 Website Design and Development: Crafting visually captivating and functionally exceptional websites that leave a lasting impression. 🖥️ CMS Development: Expertise in Content Management Systems to streamline your online presence. 🌟 Full-Stack Excellence: Proficiency across diverse platforms to provide holistic and comprehensive solutions. 🌐 Web/Mobile App Services: In the era of mobile-first, we design and develop apps that users love. Our experts ensure that your app functions flawlessly across devices and platforms, offering a seamless experience to your customers. 🔍 SEO (Search Engine Optimization): Boost your online visibility and drive organic traffic with our SEO expertise, ensuring your brand stands out in the digital landscape. 🔧 Website Maintenance: Sustaining digital excellence is crucial. Our website maintenance services keep your online presence secure, up-to-date, and consistently exceptional. 🎥 Animation: Breathing life into ideas through captivating animations that engage and inspire. 📊 Project Management: Ensuring your projects are executed seamlessly, on time, and within budget. 📞 Call Center Management: Efficiently managing call center operations to optimize customer service. 🌍 International Client Coordination: Bridging global boundaries to deliver exceptional service to clients worldwide. As both an artist and a service-oriented professional, I am committed to serving as your single point of contact from the inception to the completion of your project. This streamlined communication approach simplifies the execution process and ensures that your vision is meticulously realized. Let's embark on this creative journey together, where your project is not just a task but a collaborative masterpiece waiting to be born. With me at the helm, your project will receive the attention and dedication it truly deserves. Your project deserves the touch of experience and innovation that has fueled my journey. Let's collaborate and turn your vision into reality. Your success is my passion. 🔥 Feel Feel to Contact me for a Free Quote on your project.

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Web Development
HTML
Blockchain
Lead Generation
Call Center Management
Social Media Marketing
Data Entry
Hourly rate $20.00 - $25.00
Minimum project size None
Agency size 51-200 workers
Member since Sep 25, 2009
TransData Avatar

TransData

Rating is 4.6 out of 5.
4.6/5  (166 jobs)
Lahore, Pakistan

Transdata is your one-stop agency for a wide array of services designed to elevate your business operations. Our Service Portfolio: ✔ Customer Services: We prioritize your customers' satisfaction, ensuring every interaction leaves a positive impression. ✔Email Support: Stay connected with your clients through prompt and professional email responses. ✔Chat Support: Real-time assistance and engagement that boost your online presence and customer satisfaction. ✔Phone Support: Seamless communication through voice, ensuring your clients' needs are met effectively. ✔Virtual Assistant: Our dedicated virtual assistants are your reliable partners in administrative tasks, allowing you to focus on strategic priorities. ✔Data Management: Efficiently handle, organize, and analyze data to make informed business decisions. ✔Dispatching Services: Streamline operations and optimize logistics with our dispatching solutions. ✔Order Processing: A smooth and accurate order processing system to keep your sales on track. ✔Technical Support: Resolve technical issues swiftly, keeping your systems and customers running smoothly. ✔Inbound Phone Answering Service: Never miss a call with our 24/7 inbound phone support solutions. ✔E-commerce Order Support: Enhance your e-commerce business with effective order management. ✔Ticket Support: Promptly address customer inquiries and issues with our ticketing system expertise. ✔ZenDesk: Maximize the potential of ZenDesk for efficient customer service and support. ✔WordPress Development: We offer comprehensive WordPress development services to build and optimize your online presence. ✔Data Annotation and Image Annotation by using Labellmg, LabelBox, Qupath, VoTT, CATV, Image annotation lab. At Transdata, we pride ourselves on delivering excellence in every service we offer. With a team of skilled professionals, advanced technology, and a commitment to client satisfaction, we ensure your business thrives. Why Choose Transdata? ✨ Experience: With years of industry experience, we understand your unique needs and challenges. ✨Efficiency: We streamline operations to enhance productivity and reduce costs. ✨Custom Solutions: Tailored services designed to align with your business goals. ✨Scalability: We grow with you, offering flexible solutions to meet evolving demands. ✨Quality Assurance: Our commitment to quality ensures you receive the best service. Ready to elevate your business with our support services? Contact us today to discuss your specific requirements and experience the Transdata difference.

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Web Development
Phone Support
Call Center Management
Dispatch & Tracking Solutions LETS
Customer Support
HubSpot Professional
Live Chat Operator
Hourly rate $8.50 - $14.50
Agency size 201-500 workers
Member since Dec 30, 2003
VLBPO LLC Avatar

VLBPO LLC

Rating is 4.9 out of 5.
4.9/5  (155 jobs)
Kingston, Jamaica

Telephone| Sales | Airbnb Guest services | Customer Support | Call Center | Answering Service | Virtual Office | Technical Support ==================== CLIENT TESTIMONIALS: ==================== "VLBPO Helped our company at a critical time. They are group of Superstars! Any company would be happy to have them run their Customer Support Department. Kunal Gulati(VP of Marketing and Business Development) "I cannot say enough about Earl and VLBPO Team. We are an exciting startup with no real knowledge of outsourcing our CS Department. We started with a team of 7 and we quickly scaled and they scaled with us to a team of 40 reps and maintaining his CS ratings. Charlie Golenbock( CEO and Co-Founder) Who are We VLBPO is a global outsourcing provider, endeavoring to provide transformational services in BPO space, operating from its main offices in the US, whilst employing a number of virtual professionals across -Jamaica -Philippines -Latin America All agents specialize in both fluent English and fluent Spanish. As our core business model, we aspire to create path-breaking advances in Business Process Services across the domains of Customer Interactivity and Digital & Social Media Marketing. We have spent years developing industry-standard expertise within our current operational structure. This ensures we provide reliable and cost-effective solutions, to not only retain existing customers but to grow your business to achieve profitability. Our Core services channels include, but are not limited to: Inbound Voice Outbound Voice LiveChat Email Based on our experience both in the industry as employees within the contact centers space, as well as managerial experience with previous clients, we have capabilities to manage communications/support through the following platforms: Slack, Skype, Trello, Teamwork, Facebook Groups, Amazon Seller Central, Shopify Infusionsoft, Salesforce, ZenDesk, Helpscout, Desk Grasshopper, Google Docs/Spreadsheets, iTunes Reviews, Yelp, and Amazon Reviews. With the BPO Support space expanding at high rates, we have opted to specialize in the following support areas:  Customer Service  Technical Support  B2B/B2C Telesales  Leads Generation  BackOffice  Appointment Setting  Cold Calling  eCommerce Support  Airbnb Guest Services Our team is currently expanding and we await the right opportunity to provide our client with exceptional services. All our programs are customizable across multiple channels. With the ever-growing change in customer demand, our approach to business is dependent on huge flexibilities, so provide a pool of culturally diverse freelance professionals to add the right complement to your project. Please feel free to connect with us

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Email Support
Call Center Management
Shopify
Zendesk
Freshdesk
Live Chat Operator
Call Center Software
Hourly rate $8.50 - $10.00
Minimum project size $5K+
Agency size 51-200 workers
Member since Jun 24, 2019
Remarkable Info Services Avatar

Remarkable Info Services

Rating is 4.1 out of 5.
4.1/5  (153 jobs)
Iba, Philippines

Remarkable Info Services proudly carry the name of quality and passion. We are not an agency. We are Family.  We takes great pride in providing a high level of service to create a luxury experience for all clients across the globe, one that you will truly appreciate. Our MISSION: Is to share ourselves to the world and showcase what we can bring to the table and increase their net margin revenue while lowering the labor cost. Give us a call.

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Outbound Sales
B2C Marketing
Phone Support
Real Estate
Lead Generation
Call Center Management
Cold Calling
Hourly rate $6.00 - $6.00
Minimum project size $100K+
Agency size 2-10 workers
Member since Jun 8, 2020
ZTARFUND OUTSOURCING SERVICES Avatar

ZTARFUND OUTSOURCING SERVICES

Rating is 4.8 out of 5.
4.8/5  (151 jobs)
Dasmariñas City, Philippines

ZTARFUND has developed exceptional business process and continuing client services and relations management tools to keep up with the trends of providing only what best meets business and industry requirements. With our years of experience in the B2B Lead Generation and Data Services, Extensive On-line and Research Tools, Our Pool of Researchers, our clients have made it on top of their competitors thereby creating an exponential growth in their sales. Business enterprises from various industries have made us their top choice to increase their potential market and prospects throughout the years. We currently have 26 talented employees with years of experience in Custom-made Lead Generation, Customized Web Research, LinkedIn Sales Navigator Lead Generation, Contact List Building & Management, Email Campaign, Facebook Management, Twitter Management, LinkedIn Management, Inbound/Outbound, Appointment Setting Services, Data Mining and Scraping, Virtual Assistant, Data Entry and Xero Bookkeeping. We provide custom-fit, reliable, ideal and freshest leads for your business and the industry it serves. Our support and research team provides in-depth findings and analytics to better understand and serve the best interest of your clients and their industry requirements. From the vast array of prospect leads to specific industries of finding solutions to your business, we at ZTARFUND commit ourselves only to deliver the best service through our interactive marketing professionals.

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Email Support
Online Research
Data Mining
Lead Generation
Bookkeeping
Data Scraping
Data Entry
Hourly rate $5.00 - $30.00
Member since Feb 14, 2011
Three M BPO Services Avatar

Three M BPO Services

Rating is 5.0 out of 5.
5.0/5  (114 jobs)
Clarin, Philippines

Our business manager has been in the call center industry for more than a decade. Well-equipped with the knowledge and experience, she started with the operations at the comfort of her own home. Having had a strong background in Training & Development, coupled with passion, she ensures constant training and coaching to all of our agents. Since then, Three M BPO Services has grown. We are now a team of more than 50 call center agents, composed of: ✅ appointment setters (lead qualifiers) ✅ cold callers ✅ chat support ✅ customer service representatives ✅ email support ✅ sales representatives ✅ technical support representatives We also have Graphic Artists available for digital marketing campaigns. We have done voice campaigns for the following niche: ✔️ credit repair ✔️ insurance [final expense, auto (cross-sell to health and home), etc] ✔️ medicare open enrollment ✔️ real estate ✔️ roofing ✔️ travel & hospitality ✔️ medical equipment We can also take customer service, technical support, and back-office tasks off your plate—and make them better. You’ll get a dedicated team who will help you manage quality at high volumes, quickly train new team members, and make powerful process improvements. With Three M BPO Services as your partner, you can focus on building your business, while your customers get the exceptional service they deserve.

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Visual Basic for Applications
Real Estate
Lead Generation
Graphic Design
SQL Programming
Cold Calling
Life Insurance
Hourly rate $8.00 - $16.00
Minimum project size $20K+
Agency size 51-200 workers
Member since Nov 25, 2019

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Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
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