Top 50+ BPO companies

Find a BPO agency to get even the most complex work done fast.

BPO image

Trusted by leading brands and startups

Browse top agencies

Explore 50+ BPO Agencies on Upwork

Medviz Avatar

Medviz

Rating is 3.4 out of 5.
3.4/5  (6 jobs)
Lahore, Pakistan
Rising Talent

We are a team of billers, coders and credentialing specialists with over 15 years of experience in Medical billing industry, we are ready to share the in-depth knowledge, expertise and skills we have developed to reduce your practice administrative cost and increase revenue.

Read more
Virtual Assistance
Call Center Management
Microsoft Power BI Data Visualization
Medical Billing & Coding
BPO Call Center
Microsoft Power BI
Business Intelligence
Hourly rate $10.00 - $10.00
Agency size 11-50 workers
Member since Oct 19, 2015
InfoCentrale Business Management Services Avatar

InfoCentrale Business Management Services

Rating is 5.0 out of 5.
5.0/5  (6 jobs)
Tagum, Philippines

Customer Services | Telesales | Technical Support | Call Center | BPO | Telemarketing | Virtual Assistant | Social Media Management About us! InfoCentrale is a global outsourcing provider, endeavoring to provide transformational services in BPO space, operating from its main offices in the Philippines. All agents specialize in both fluent English and fluent Filipino (Tagalog) As our core business model, we aspire to create path-breaking advances in Business Process Services across the domains of Customer Interactivity and Digital Media Management. We have spent years developing industry-standard expertise within our current operational structure. This ensures we provide reliable and cost-effective solutions, to not only retain existing customers but to grow your business to achieve greater connection to your clients / customers / partners which reflects in your brand and improves business longevity. Our Core services channels include, but are not limited to: Inbound Voice Outbound Voice Website Management LiveChat Email Executive Assistants Based on our experience both in the industry as employees within the contact centers space, as well as managerial experience with previous clients, we have capabilities to manage communications/support through the following platforms: Slack, Skype, Trello, Teamwork, Facebook Groups, Shopify, Freshdesk,Ringcentral,Aircall,Vicidial Monday.com, ZenDesk, Helpscout, LiveChat, Google Docs/Spreadsheets, Pipedrive, Heepsy, Aspire, and WordPress. With the BPO Support space expanding at high rates, we have opted to specialize in the following support areas: Customer Service Technical Support B2B/B2C Telesales Leads Generation BackOffice Appointment Setting Cold Calling eCommerce Support Our team is currently expanding and we await the right opportunity to provide our client with exceptional services. All our programs are customizable across multiple channels. With the ever-growing change in customer demand, our approach to business is dependent on huge flexibility, so provide a pool of culturally diverse freelance professionals to add the right complement to your project. Please feel free to connect with us

Read more
Email Support
Customer Relationship Management
Shopify
Zendesk
Live Chat Operator
Customer Retention
BPO Call Center
Hourly rate $10.00 - $12.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Oct 12, 2022
Expert writers Avatar

Expert writers

Rating is 5.0 out of 5.
5.0/5  (6 jobs)
Pasay, Philippines

Overview Hi, this is a dynamic team of experts specializing in delivering top-notch data entry, data analysis, and business process support. Our mission is to empower businesses by streamlining operations, improving efficiency, and providing tailored solutions to meet unique needs. Why Choose Us? Proven Expertise: Our team excels in accurate data entry, data cleansing, and automated workflows. Commitment to Quality: We prioritize precision and deliver error-free results every time. Efficiency: Quick turnaround times without compromising on quality. Custom Solutions: Personalized strategies designed to fit your specific business goals. We have successfully partnered with businesses across retail, healthcare, and finance, enabling them to make data-driven decisions and achieve operational excellence. Let us bring your projects to life with our expertise and dedication. Would you like suggestions on what to include in a specific section

Read more
Accounting Basics
Customer Service Chatbot
Bookkeeping
Customer Feedback Documentation
Customer Engagement
Accounting Report Creation
Accounting
Hourly rate $12.00 - $20.00
Minimum project size None
Agency size 1 workers
Member since Dec 9, 2021

Rating is 4.5 out of 5.
4.5/5  (6 jobs)
Real Estate Cold Calling
Lead Generation
Telecommunications
BPO Call Center
Virtual Assistant
Email Communication
Hourly rate
Member since Sep 13, 2022
Cold Calling Specialists Avatar

Cold Calling Specialists

Rating is 5.0 out of 5.
5.0/5  (6 jobs)
Montego Bay, Jamaica

--- 12 yrs experience - Customer Service Representative --- 1) Debt Collector 2) Customer Care 3) Data Entry 4)Customer Retention --- 10 yrs experience - Sales Representative| Appointment Setting ( Coordinate and manage all sales procedures of a Herbal Clinic, for 4 different locations.) We are versed in customer care/sales, excellent command of the English Language. Ideal rapport builder. Gain much experience from multiple telecommunication companies that we have worked with. If it's customer care, we turn your irate customers into happy customers. If it's sales we can sell ice to the Eskimos!

Read more
Real Estate
Customer Relationship Management
Cold Calling
SMS
Data Entry
B2B Marketing
BPO Call Center
Hourly rate $12.50 - $12.50
Minimum project size None
Member since Aug 7, 2019
ExoLogic Team of Experts Avatar

ExoLogic Team of Experts

Rating is 5.0 out of 5.
5.0/5  (6 jobs)
Angeles City, Philippines

Founded by a young and talented group of professionals from different industries with a groundbreaking idea in creating an offshoring workforce that paves the way towards a game-changing experience on how to handle outsourced employees for foreign clients. ExoLogic Team of Experts uses a comprehensive tailor fitted solutions to help industry-leading companies and individuals achieve greater success. We employ resources that have a wide range of skills sets that are honed with an aim to help companies and business be more productive and efficient. We provide smart solutions for companies of all sizes and pride ourselves on our unparalleled and dedicated service. As a team, we believe that the right understanding and human edge can lead companies towards a successful future. Services Offered Many leaders are under a lot of time pressure and are consistently working huge hours to deliver their role effectively. Moreover, a lot of this time does not focus on the client or enable increased revenue and measurable ROI on the effort. To that end, the development of an offshore service team could cover several areas of the business: Professional Services • Executive Assistant • IT Administrator • Cost Estimator • Office Manager • Virtual Assistant • Legal Assistant Telephony Services • Inbound & Outbound Customer Service • Technical Support • After Sales Support • Lead Generation • Appointment Setting Finance and Accounting • Accounts Payable Representative • General Accounting • Finance Officer • Payroll Management HR and Administration • Human Resources Generalist • Recruitment Representative • Administrative Assistant • Employee Engagement Officer Marketing and Design • Graphics Designer • Digital Marketing Specialist • Marketing Consultant Profile: exologicoutsource.com

Read more
Digital Marketing
Technical Support
Phone Support
Web Design
Human Resource Management
Graphic Design
Customer Support
Hourly rate $5.00 - $20.00
Minimum project size $1K+
Agency size 2-10 workers
Member since May 8, 2018
PQVA Services Avatar

PQVA Services

Rating is 4.9 out of 5.
4.9/5  (6 jobs)
Paranaque, Philippines

Why hire us? Let our experienced, amazing & reliable virtual assistants do any personal or business tasks for you. We also offer quality support on processes such as Customer Service, Virtual Assistance, Data Entry, Technical & Phone Support, Email, Chat & Administrative Support. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success and profit.

Read more
Email Support
Business Operations
Real Estate Cold Calling
Lead Generation
LinkedIn Sales Navigator
Staff Recruitment & Management
Live Chat Operator
Hourly rate $10.00 - $25.00
Agency size 11-50 workers
Member since Oct 2, 2020
Geoworksolutions Avatar

Geoworksolutions

Rating is 4.6 out of 5.
4.6/5  (6 jobs)
Dumaguete, Philippines

We offer a variety of assistance for our clients. These are some of our most demanded services Inbound calls, Outbound calls, Email support, Social media support, Chat support, Technical calls, Billing calls, Lead Generation, Back office works. Should you be needing any other type of assistance, we always have people in store for that. Our processes and procedures have been proven through our collective years of working in the BPO industry, we assure results and client satisfaction.

Read more
Quality Assurance
Technical Support
Phone Support
Lead Generation
Graphic Design
Call Center Management
Researcher
Hourly rate $5.00 - $8.00
Minimum project size $5K+
Agency size 11-50 workers
Member since Apr 21, 2020
OASIS Net Link Ltd. Avatar

OASIS Net Link Ltd.

Rating is 5.0 out of 5.
5.0/5  (5 jobs)
Dhaka, Bangladesh

OASIS Net Link Ltd. is the outsource expert company in Bangladesh, which is registered in Joint Stock Companies and Firms of Bangladesh as a Private Limited Company. It provides solutions in the areas of customer service, technical support, inbound & outbound call center and BPO across the several business segments. Our skilled and expert workforces deliver satisfied customer service and experience to attain reliabilities of its every contact. Our team consists of great deal of dynamic skill-sets and follow performance-oriented goals to represent higher professionalism through dedicated service. OASIS believes the philosophy of “gain quality through delivering satisfying service”. OASIS is a fully owned best of BPO, KPO, RPO, and IT Enabled services. OASIS takes up outsourcing processes that are enabled by Information technology. These services span over diverse areas like Lead Generation, Sales and Support, Financial Accounting, Chat and Email support, Procurement, Medical Billing and Transcription services. OASIS is a pioneer in managing business processes for companies of Bangladesh, United States, United Kingdom, Canada, Australia, India and across the world. The company blends process expertise, BPO, KPO, RPO, IT and analytical capabilities in diverse industries to provide a broad range of services.

Read more
Phone Support
Customer Relationship Management
Call Center Management
Cold Calling
Enterprise Resource Planning
CallTools Call Center Software
Customer Support
Hourly rate $5.00 - $50.00
Member since May 24, 2013
Infinity Avatar

Infinity

Rating is 3.6 out of 5.
3.6/5  (5 jobs)
Karachi, Pakistan

BPO Services: • Best Sale Agents • Best in Information Gathering • Appointment Setting • Live Chat Support • Customer Support • Appointment Setting • Lead Generation • Sales Execution • Telemarketing • Design and Development • Auto Dialer Facility - Free • Manual Dialer Facility - Free • Access to Call Recording - Free • Daily Customized KPI's - Free

Read more
Email Support
Real Estate Cold Calling
Virtual Assistance
Call Center Management
Cold Calling
Customer Support
Sales Call
Hourly rate $5.00 - $100.00
Minimum project size None
Agency size 11-50 workers
Member since Aug 19, 2023
R&R Virtual Solutions Avatar

R&R Virtual Solutions

Rating is 5.0 out of 5.
5.0/5  (5 jobs)
Olongpo city, Philippines

We are a small Agency consisted of talent diversity. Cold callers, researchers, Virtual Admin Assistant, Graphic Designers. Let us know what needs to be done and we will deliver!

Read more
Online Research
Phone Support
Call Center Management
Cold Calling
Data Entry
B2B Marketing
Data Cleaning
Hourly rate $5.00 - $10.00
Minimum project size None
Agency size 11-50 workers
Member since Nov 10, 2016
eMarspro Inc. Avatar

eMarspro Inc.

Rating is 4.4 out of 5.
4.4/5  (5 jobs)
Grand Prairie, United States

We are a dedicated team of professionals specializing in providing top-notch virtual assistant services. With a commitment to excellence, we leverage our expertise and experience to assist businesses and individuals in managing tasks, improving efficiency, and achieving their goals.

Read more
Digital Marketing
Real Estate
Graphic Design
Virtual Assistance
Cold Calling
Staff Recruitment & Management
Social Media Marketing
Hourly rate $8.00 - $14.00
Minimum project size None
Agency size 11-50 workers
Member since Aug 14, 2013
Yvette Vysosias Avatar

Yvette Vysosias

Rating is 5.0 out of 5.
5.0/5  (5 jobs)
Mexico, Philippines

Our Agency has always been defined by a simple, but unique approach that defies the industry-standard. We're NOT out spamming resumes or acting dishonestly. We're huge on ethics and have a deep passion for building lasting personal relationships with those we come in contact with each day.

Read more
Web Development
Data Mining
Website Content
Administrative Assistant
Lead Generation
Invoicing
Data Entry Clerk
Hourly rate $5.00 - $10.00
Minimum project size None
Agency size 11-50 workers
Member since Dec 7, 2022
DigiGrowth Avatar

DigiGrowth

Rating is 5.0 out of 5.
5.0/5  (5 jobs)
Karachi, Pakistan

DigiGrowth is startup-focused crowdfunding, PR, and Internet marketing agency. We ensure that your digital marketing strategy gets results, by lending your startup our several years of public relations experience. We help new brands just like yours achieve better social media exposure, press coverage, and consumer visibility online. Best of all, we get results faster than our competitors. How it Works Every year, 50,000+ crowdfunding campaigns launch on platforms like Kickstarter. However, fewer than 20% reach funding targets. Typically, campaigns fail because startups lack Internet marketing literacy. We change this by offering a suite of expert campaign marketing services.

Read more
Crowdfunding
Press Release Submission
B2C Marketing
Influencer Marketing
Virtual Assistance
Kickstarter Marketing
Facebook Advertising
Hourly rate $5.00 - $50.00
Agency size 2-10 workers
Member since Mar 10, 2020
NVA Solutions Avatar

NVA Solutions

Rating is 5.0 out of 5.
5.0/5  (4 jobs)
San Pedro Sula, Honduras

NVA Solutions is composed of visionary and resilient professionals with a strong entrepreneurial spirit and the strong desire to run a world-class agency that will consistently deliver the best solutions to our clients. Our Mission is to provide the highest standard of services by connecting our clients with the most skilled and reliable freelancers. We provide solutions that will meet our clients’ needs through continuous research and improvement of our work methodologies. Thus, exceeding our clients’ expectations. Our vision is to be the leading consultant and project management agency that best understands and satisfies our customers’ needs through excellent service delivery. Our core value is geared toward meeting the needs of our clients with a sense of honesty, integrity, and reliability. The standard that masters the most is our customers’ satisfaction. We understand that each client and project have distinct requirements. As a result, we offer a wide range of adaptable solutions. Regardless of the complexity of your project, we provide the necessary level of experience and expertise to complete it. At NVA Solutions, we know offering quality services in any of our chosen fields of expertise does not occur by accident. It is a product of corporate discipline, nurtured by high-class management structures. We strive to find the best solution for your requirements. Whether you want to manage a project, you want to recruit, or you need virtual assistance, we have the expertise to help.

Read more
Legal Assistance
Translation
Virtual Assistance
Customer Experience Management Software
Project Logistics
BPO Call Center
Recruiting
Hourly rate $20.00 - $20.00
Agency size 2-10 workers
Member since Jun 19, 2022
iBiz Outsourcing Solutions Avatar

iBiz Outsourcing Solutions

Rating is 5.0 out of 5.
5.0/5  (4 jobs)
San Salvador, El Salvador

We are iBiz Outsourcing Solutions, an excellence driven Agency. We would like you to share in our current success momentum. With years of experience in the Outsourcing industry, our services are focused in providing efficient customer service with attention of being member obsessed and provide profitability to our clients. Our pool of manpower ranges from Virtual Assistants to Technical Support, from basic Customer Service to a Sales oriented approach. We will provide you with a tailored fit support by matching you to the agents with skill sets that is appropriate to your needs. With growing successful clients currently being supported. Let us know what you need and we’d be happy draft a proposal. We believe that it’s important to grow and be more profitable, but, creating lasting business relationships is paramount to sustaining a steady momentum of success. Your satisfaction is key to what we do.

Read more
Email Support
Technical Support
Phone Support
Call Center Management
Data Entry
Zendesk
BPO Call Center
Hourly rate $10.00 - $15.00
Minimum project size None
Agency size 11-50 workers
Member since Mar 25, 2016
Smit Infotech™ Avatar

Smit Infotech™

Rating is 5.0 out of 5.
5.0/5  (4 jobs)
Ahmedabad, India

Greetings, I am Jaydev Parmar, CEO of Smit Infotech™, a trusted name in web & app development, digital branding, and technology solutions since 2010. We specialize in crafting innovative, scalable, and performance-driven solutions to help businesses grow in the digital era. Who We Are ? Smit Infotech™ is a leading technology company with a dedicated team of developers, designers, and digital experts delivering state-of-the-art services in Web & App Development, UI/UX Design, Digital Marketing, and Business Support Solutions. Our Expertise Web & App Development Frontend: React.js, Next.js, Vue.js, Tailwind CSS, Bootstrap Backend: PHP, Laravel, CodeIgniter, Node.js, Express.js CMS & E-commerce: WordPress (Gutenberg & Headless), Shopify, Magento, Joomla, OpenCart, PrestaShop Mobile Apps: Flutter, React Native Databases: MySQL, PostgreSQL, MongoDB Design & Branding UI/UX Design, Prototyping & Wireframes (Figma, Adobe XD) Logo, Banner, and Graphic Design (Photoshop, Illustrator, CorelDRAW, InDesign) Digital Marketing & SEO SEO, SEM, SMO, PPC Campaigns, and Content Strategy Business Process Services Data Entry, Web Research, Scraping & Product Uploading Virtual Assistance, Chat & Remote Support Email Marketing & Online Ad Campaigns Bookkeeping & Accounting Why Choose Us? 14+ years of experience delivering world-class digital solutions Latest technology stack ensuring scalability and performance High-quality, cost-effective, and timely service delivery Client-focused approach with 100% satisfaction guarantee Let's transform your vision into reality with cutting-edge solutions. Thank You, Jaydev Parmar CEO – Smit Infotech™

Read more
Web Development
Online Research
HTML
Web Design
Data Processing
Ecommerce Website Development
Shopify
Hourly rate $20.00 - $20.00
Minimum project size None
Agency size 2-10 workers
Member since Aug 19, 2009
Assist IT Services Avatar

Assist IT Services

Rating is 5.0 out of 5.
5.0/5  (4 jobs)
Jaipur, India

A group of freelancers from Jaipur, India led by a Top Rated Plus Freelancer. We are a team which is perfect for your data entry tasks and Virtual Assistant Roles. We hold various certificates including Google's Digital Marking & E-commerce,Professional Diploma in Adobe Photoshop, MS. Office etc. We have listed more than 5,000 products on ebay and close to 10,000 on seller central (Amazon) and many more on other ecommerce platforms like Shopify and wordpress. We are Experts when it comes to PDF to any format conversion be it Excel or direct uploading them to your admin panel. We always deliver 100% accurate work always on TIME!!

Read more
Virtual Assistance
PDF Conversion
Customer Support
Photo Editing
Data Entry
Adobe Photoshop
BPO Call Center
Hourly rate $6.00 - $15.00
Agency size 2-10 workers
Member since Jun 6, 2022
Dynamiqal Avatar

Dynamiqal

Rating is 5.0 out of 5.
5.0/5  (4 jobs)
Atlanta, United States

We are a customer focused digital agency working on End to End solutions starting from build web properties like website and applications to converting customers and retargeting. - eCommerce Development and Web Designing (Built over 500 websites) - Landing Page / Bank Page Creation - Creation / Integration of Web Applications like CRM, LMS etc. - Facebook Ads & Google Ads - Social Media Management & Search Engine Optimization - Online Reputation Management - CRO (Conversion Rate Optimization) We started working with a small team of web developers and have never looked back. With over 10 years of experience in Web Design & Development, we have been involved with many small and big, short and long term projects. Since last 5 years, we have also focused on creating sales funnels for various nutraceutical clients and integrating funnels with Limelight CRM and Konnektive CRM.

Read more
Digital Marketing
Brand Positioning
Web Design
Advertisement
Customer Relationship Management
Google Ads
Landing Page
Hourly rate $30.00 - $50.00
Minimum project size None
Agency size 11-50 workers
Member since Oct 16, 2020
Client Success Experts Avatar

Client Success Experts

Rating is 5.0 out of 5.
5.0/5  (4 jobs)
Santa Rosa, Philippines

We are a team composed of experienced customer service representatives and virtual assistants with a single goal, to make our clients and their customers happy! Success in providing the best customer service is our top priority.

Read more
Email Support
Phone Support
Data Entry
BPO Call Center
Virtual Assistant
Online Chat Support
Customer Service
Hourly rate $7.00 - $15.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Jul 29, 2020

How to hire BPO agencies on Upwork

Choose your category

Whatever you need, help is at hand

Browse the agencies

There are thousands to pick from

Invite an agency

Read the profiles and approach your favorite

Start a conversation

Explain your goals and get started

Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
Schedule a call