Top 50+ BPO companies

A well designed eCommerce technology suite should be easy to use, eliminate unnecessary tasks, and provide value to your company. Our goal in client engagements is to provide value quickly and improve the quality of life for all users of your tech stack. I founded Noctua Systems as a Business Technology Solutions Architect with a decade of experience designing and building holistic business technology solutions for enterprise level companies. My primary expertise is with Gorgias & Klaviyo. My responsibilities integrating and administering over a hundred other Saas systems has informed my holistic knowledge of business technology. I was Groupon's Customer Service System Administrator during its time as the fastest growing company in history, eventually rising to be the right hand to an SVP who created Amazon Prime. I redesigned the Groupon's end to end data flow, retooling our Zendesk, Salesforce, and Reporting Systems. I moved on to become an Implementation Analyst at the leading SAP HR consulting firm, designing and building holistic technology stacks for enterprise level clients before finally striking out on my own. Now I run a team whose members are experts in developing support systems, analytics, and email marketing. We can design and build tech stacks for your company from the ground up, or explore your current processes and technical infrastructure in order to automate processes, maximize productivity and employee/customer satisfaction. Our systems are built with scalability and accurate data in mind, ensuring your software provides a meaningful feedback loop which provides value to the rest of your business. We meet, discuss your needs, gather requirements, then provide a bullet list of tasks you can choose to have us tackle. Here are some examples of the type of work we do: - build and integrate your systems with other support related software (Gorgias, & Klaviyo buildouts, data analysis systems, etc.) - create process documentation and training materials for the above systems - create macros (pre-canned responses) for common issues - create automations to reduce busywork and address easily resolved issues - create self help knowledge bases directed internally, to clients, or to customers - map out your end to end data flows from lead generation, sales, to post sale customer service, to provide robust business analytics and a meaningful feedback loop highlighting process improvement opportunities - create and optimize operation processes Our overarching philosophy is that our company should add value quickly and pay for itself. Our goal is to be the best at setting our clients up to reach the next level. Please reach out to schedule a call if you are interested in our services.

At Mediatrix, we have extraordinary resources, but the most valuable of all is our word. For us, commitment means keeping our promises, not only for the employees but also to our customers, otherwise, we would not be the key strategic partner that we are today. We invest in human resources and working environment. When they thrive, this has a significant impact on them, their customers and their business partners. We believe that making business more human leads to a better customer experience.

DigiHonor Team here. We're an online IT services provider and online marketing agency which specializes in Search Engine Optimization, Digital Marketing, Website design & development, Mobile Applications and software development, content writing and Ecommerce store building, Google Adwords, Social media optimization and marketing, Email marketing. we are also provide best BPO call communication services like Inbound & outbound services, 24/7 live chat support, customer care center services, dispatcher services, virtual assistant, offshore recruitment.

Administrative Support  calendar management  emails processing  document and template preparation  presentation compilation,  document translation  transcription  business trip planning  expenses collection  other assisting tasks Client Support  Level-first support over the phone or email  order collection and processing  ticket management  direct client communication Email Schedule/Management  running email campaigns  preparing message templates  compiling contact lists  email scheduling  using MailChimp  analyzing results Internet Research  information search  contacts search using different tools like eGrabber  data list compiling  data entry  generating research reports and statistics Social Media Profiles Management  creating Twitter/FB/Linked/G+ profiles  Post-preparation and scheduling  tweeting/retweeting  commenting on  growing followers and likes Web Content Management  preparing content for webpages  article writing  post and image preparation  comments review and answering  WordPress administration Copywriting  Website content creation  Descriptions for E-commerce websites  Writing articles for website blogs and other sources aimed at your business promotion  Other (reacting to comments, compiling relevant replies, reviews, etc.) Call Center Support (Currently specialize in Medical Office Customer Support. However, we are open to different business vectors.) Сustomer support  Order taking  Virtual receptionist  Call handling services (inbound, outbound)  Call transferring  Handling voicemails E-commerce  Product Listings: - uploading and editing product photos: size/color change, finding the right style - creating product descriptions or searching for required descriptions online - changing and updating prices  Constant monitoring and updating of online store data, removing sold-out products  Order management  Invoice management  Bank statement reconciliation  Expense and income classification  Customer service and customer support  Shipping  Managing inventory  Digital Marketing  Website development and content writing  Email and reviews/comments management  Marketing strategy

To provide clients with full satisfaction by giving my best effort in the relative fields like microsoft powerpoint, excel, word, adobe photoshop, Search Engine Optimization (In page and Off page), and call center agent. I will give my very best to do the job successfully and in given time.

Machine Learning & Software Development Partner for Startups & SMBs Founded in 2007, Adept Technologies is a delivery-focused partner helping startups and growing businesses scale without expanding internal teams. We specialize in Machine Learning operations and software development, supporting product teams with reliable execution, high-quality outputs, and secure handling of sensitive data. Our clients focus on building and shipping products. We handle the work that slows teams down. Core Services (Primary Focus) * Artificial Intelligence & Machine Learning * Image & Video Annotation * NLP Data Labeling & Text Processing * 3D LiDAR & Radar Annotation * Data Cleansing, Validation & Enrichment Built for fast-moving teams that need accuracy, consistency, and scale. Software Development * Web & Application Development * Back-end & Data-Driven Systems * Internal Tools & Workflow Automation * Product Support & Maintenance We work as an extension of your team, not a black-box vendor. Why Adept * 17+ years of delivery experience * Trusted by organizations including Educational Testing Services (ETS), iflix, audiotranscription.org, and Samasource * Proven experience handling confidential, high-volume work * Responsive communication and predictable delivery * Socially responsible outsourcing with real impact Our team consists of highly skilled, digitally trained professionals experienced in supporting global clients. How We Work * Flexible engagement models * Dedicated team members * Clear communication * Fast onboarding You don’t need to grow your team to grow your business. Message us if you’re looking for a dependable ML or software development partner. We look forward to partnering with you. Best regards, Adept Technologies

G9Outsourcing is a full business process outsourcing company that has been in the business since 2004. Initially a call center offering inbound and outbound customer support for New York Teleconference, Inc. (NYTelecon), a facilities-based, FCC 214 licensed long distance service provider in New York City, USA. In 2007, we expanded our business to include content editing, photo editing/retouching, print ad production, medical coding, medical billing and data entry in the services we offer. Our mission is to enable our customers to outperform competitors with our commitment to service excellence. In the process, we create value and opportunities for our customers, employees, shareholders and communities. Through the years, G9Outsourcing has developed standards and metrics in monitoring the output of all our employees. Our software engineers programmed a customized customer relationship management (CRM) software that allows us to monitor their daily output per day, month and year allowing us to properly compensate and motivate our agents. We are able to customize the CRM software based on each client’s needs. We have specialized in the events marketing campaign wherein we call visitors of certain exhibitors in the shows in Hong Kong, China, Singapore, Malaysia and Dubai reminding them to visit these exhibitors located in certain booth numbers. We also do inbound customer support for a telephone company in the U.S. and an I.T. company in Singapore. We provide outbound telemarketing services for home improvement, mortgage companies, and insurance and credit card companies in the U.S. We have expanded our reach by servicing various campaigns in Singapore, Hong Kong, Malaysia and Australia. We have continued to grow with our clients expanding our services to data entry, content and graphic editing for online platforms as well medical coding and medical billing for our insurance clients. From a modest size and mix, our client base has grown considerably through the years, attaining its present level in a relatively short time. Our membership in the Business Process Outsourcing Association of the Philippines (BPAP) has allowed us to benchmark and make our performance at par with the other players in the industry. Our services include: E-COMMERCE BACK OFFICE SUPPORT: -Content Copywriting & Proofreading -Product List Creation, Uploading and Items Set-up -Product Description Writing -Content Management -Price Analysis & Research -Catalog Processing CREATIVE ART & DESIGN: - Photo Retouching / Editing (small to large volume) - Layout Designing and Typesetting - Art and Illustration - Logo Design and Branding - Poster and Flyer Designs - Newspaper Designs and Layouts - Mood Board Planning (interior designs) - Sketches and Renders (interior and architecture) DATA ENTRY & PROCESSING: - Data Entry - Data Mining - Internet / Online Research - Lead Generation - Data Entry and online research - Audio and Video Transcription - Medical Coding and Billing - Bookkeeping, Accounting and Tax Preparation - Bank and Finance Data Entry -Form Filing CUSTOMER SERVICE SUPPORT: -Inbound/outbound phone call handling -Live Chat Response -Order Processing -Email Response -Forum Response -Virtual Assistance -Ticket Tracking and Reporting -Process Refunds -Process Order Cancellation -Social Media and Website Response -Zendesk Customer Service Support -Zoho Customer Service Support -Shopify Store Customer Service Support -Drop Shipping Customer Service -Product Listing -or we can customize service according to your requirements TELESALES: - Appointment Setting - Lead Generation - Sell Products or Services - Clean and Update Lists - Perform Research or Surveys - Announce/Register People for an Event - Inbound/Outbound Telemarketing

PhilWork Solutions is a group professionals in the Philippines who are expert in different fields. They have been working as Freelancers in Upwork for several years. Through the years, they are able to establish their credibility through providing excellent service to their clients. The following are the services that our team can provide. -Creating/updating/maintaining databases and CRMs -Collating business cards into an Excel sheet for uploading to CRMs or address books -Data entry -Basic bookkeeping -Data mining / online research -Typing up notes -Minute taking - -Video creation/editing/uploading -Social media set up/maintenance/content research/scheduling -Facebook, Twitter or Google ads – creating, monitoring and analysing -Setting up/managing webinars and podcasts -Forum commenting/monitoring -Setting up LinkedIn groups -Photoshop work -Transcription -Marketing – creating sales pages/squeeze pages/pop up email boxes -Creating/editing/formatting templates and guides -Event coordination – venue finding and confirmation/collating attendees and documents/on-site support -Chasing outstanding invoices -Diary/calendar management – scheduling meetings, syncing with devices, adding upcoming events -Email management and detox -Writing/editing/formatting reports and presentations -Researching/making travel and accommodation arrangements -Lifestyle management – personal duties inc buying gifts, dry cleaning, booking restaurants and events, house moving, researching cheaper utility companies, paying bills etc -Blog set up/writing/SEO/editing/scheduling -Website set up/writing/SEO/editing/scheduling - -Newsletter set up/writing/autoresponders/editing/maintenance/scheduling - -eBook editing/formatting/publishing -Gmail set up, importing and creating labels/filters/folders - -Designing/formatting infographics, logos, banners, social media profile images

Generating over $50,000+ in revenue from the healthcare sector, powered by 25+ skilled agents, and achieving 1,000+ sales, QLeads Solutions is your go-to partner for exceptional Business Process Outsourcing (BPO) services. At QLeads Solutions, we empower businesses to achieve remarkable growth through top-tier BPO services. Specializing in leveraging Egypt's unique talent pool 🇪🇬, we deliver outstanding results across sales, customer engagement, and operational support. Our mission is to foster a professional and supportive environment for our agents 🌟, enabling them to deliver exceptional results for our clients. We envision Egypt becoming the global leader in Telemarketing and Telesales expertise, driven by our commitment to excellent service, dedication to client needs, and consistent delivery of successful outcomes. Why Choose QLeads Solutions? Elite Egyptian Talent: We handpick the best agents in Egypt, renowned for their exceptional fluency in English, often mistaken for native speakers. This linguistic prowess ensures crystal-clear communication and superior customer interactions. 🗣️ Comprehensive Service Offerings: -Best Sale Agents 💰 -Telesales 📞 -Appointment Setting 🗓️ -Live Chat Support 💬 -Customer Support 🤝 -Phone Support 🎧 -Email Support 📧 -Data Entry ⌨️ -Administrative Support 📋 -Virtual Assistant 🧑‍💻 Cost-Effective Solutions & Transparency: ❇️Complimentary Auto Dialer Facility ❇️Complimentary Manual Dialer Facility ❇️Complimentary Access to Call Recordings

Happy Customer Support Solutions is a small closely-knit group of customer service-obsessed professionals. All we want to do is provide quality customer support services to your business. The company was formed from observing a desperate need for quality customer services lacking in smaller businesses. Sure, the Fortune 500 company can afford to set up and train the best support in the world, but what about that small e-commerce business on Shopify, Woocommerce, Etsy, and other platforms? What about that digital entrepreneur who wants to excel while starting with a lean team (a team that includes himself/herself and maybe only one other person. After keenly observing this pain point, a team of experienced Customer Support Professionals came together and decided to start Happy Customer Solutions, a company committed to providing quality customer support services and providing businesses such as yours with leverage and a competitive edge that is good customer service. Our goal is to always provide value through quality professional care of your customers. We either provide excellence or go home. Looking forward to partnering with your business, feel free to ask us any questions that pertain to Customer Service or Admin Support in the chat button below. We can also send you helpful material, to help you navigate your Customer Service plan.

Hi there, We are a leading multi-lingual international customer service company that is well versed with the African market, specializing in tailor-made customer service solutions for any business. With over 5+ years’ experience, we have been providing Contact Centre services on demand at a low cost, helping businesses to flourish in any environment. Whether big or small, we can provide a dedicated customer service department to your clients to ensure you focus on your core business and succeed. Our specialties include but not only limited to Customer Intelligence & Predictive Analytics, Artificial Intelligence Chatbots for Social media & Websites, Social Media Management & Social Listening, Customer Lifecycle Management, Customer Loyalty & Retention Management, Customer Experience Consultancy, Market Research & Intelligence Surveys, Sales & Customer Acquisition, Inbound Customer Engagement, Debt Collection Services, Technical & Helpdesk Services, Business Process Outsourcing, and Risk Management. We have worked on various call center solutions with our industry vertical ranging from Telecommunications, insurance and banking, energy and farming, retail and commerce, health and security maintaining an average quality rating of 4. Our goal on Upwork is to help clients like you achieve good results in your business whilst ensuring optimization of the availed budgeted resources. We promise confidentiality to any work given. Quick response to communications and quick turn-around time for projects. Lest connect on message and discuss further how Omnicontact skills set and expertise will be key to your project.

“The goal as a company is to have customer service that is not just the best, but legendary!” - Sam Walton As the above saying implies, our ultimate goal is to achieve utmost customer satisfaction having provided exceptional quality service. Feel Free Solutions is a global business solution provider, officially located in United States. We proudly declare that Feel Free Business Solution has highly experienced and qualified staffs who are working in roster basis. This is to ensure that we provide 24*7 customer support for our valued customers and finish the job before the deadline. We strongly adhere to the standards of world class customer service. Over 10 years of experience made us top notch freelancers in the industry. We provide training to the freelancers timely manner to offer better service to our clients. Kindly review our profile and provide us with an opportunity to offer our extensive services. Thank you, The Management, Feel Free Business Solutions.

Over 7 years of sturdy experience in Bookkeeping, Accounting, Financial Analysis, Financial Modelling, Forecasting and other related tasks. I am a Masters in Finance & MBA graduate from Lancaster University, UK. Over the years i have helped multiple businessess in transforming thier business reporting using prominent softwares like Xero & Quickbooks. Services Offered: • Bookkeeping,and Accounting • Financial modelling with projections, Company valuation. • Business Plans • Quickbook, Xero, MYOB • Advanced Excel skills Looking forward to work with you. Regards Krish

A Start Up Business Outsourcing Company Based in the Philippines.consisting of 10 dedicated Customer and Technical Service Support Representatives. Projects warm and positive attitude towards our customers. We always want to give the highest quality support we can to provide in order to have An effective and workable solutions to their needs and queries. We provide the extra mile to provide the right information they need to know in order to achieve successful Customer Service.

WellWink, LLC is a leading technology company that specializes in providing innovative solutions for the healthcare industry. With a dedicated focus on patient engagement and care coordination, our mission is to empower medical practices and healthcare facilities to deliver exceptional patient experiences and improve overall health outcomes. Through our cutting-edge patient engagement & care coordination (CCM/RPM) software and comprehensive suite of digital marketing, website design, and resource augmentation services, we enable healthcare providers to enhance their online visibility, attract new patients, and optimize their operations. Our team of experts is committed to delivering personalized solutions that meet the unique needs of each client, and our advanced technology ensures seamless integration and maximum efficiency. At WellWink, we are dedicated to driving success for our clients and fostering a healthier and more connected healthcare ecosystem.

t-Legacy Business Solutions was founded by small business owners who know the importance and challenges of the day-to-day running of the business while building and maintaining a growing database of happy and loyal clients/customers. That is why we decided to offer our BPO/KPO Contact Center services to small business owners so that you can get more time to focus on the more important aspects of your business.

Established in 2006, NextGen is a team of highly experienced Client Support/Engagement professionals for Business Promotion/Support Solutions. NextGen is a small tech-savvy team of 11 dedicated professionals(Including 1 team leader) looking for fixed rate US or UK calling/backend project(s). We are fully equipped call center all facilities including laptops, high-speed internet, headphones and power backup. We provide services like: 1. On-call customer support 2. Email support 3. Chat support 4. Backend support Contact us anytime if you are looking forward to receive quality work with agile TAT. It will be our pleasure to work with you. Regards, Arvind

We strongly believe that things should be done using the best ways possible with integrity as our main guide. We are a dynamic team of highly capable freelancers who are equipped with the right skills and driven by the passion to deliver excellent results. Let us all take the best way: for us to work with our clients, delivering the desired results. for our clients to become very satisfied with the work done. for everyone to successfully fulfill the duties of our tasks. The happiness and satisfaction we feel is double the happiness and satisfaction of every client that we are working with.

Hi there! I'm passionate about helping businesses thrive in the digital landscape. With over 12 years of experience, I've honed my skills in Digital Marketing, SEO, SMM, SEM, and driving meaningful Traffic Growth. 📊 Traffic Growth that Matters 📊 🚀 My core strength lies in growing your online presence strategically. Whether through SEO, SMM, or SEM, I focus on attracting the right audience, increasing user engagement, and turning visitors into loyal customers. 🔍 SEO That Works 🔍 📈 Do you need help to climb the search engine ranks? I specialize in data-driven SEO strategies that not only boost your organic visibility but also convert visitors into loyal customers. Let me help you dominate your niche and stay ahead of the competition. 📱 SMM That Engages 📱 💬 Social media is the heartbeat of online engagement. I'll craft and execute social media strategies tailored to your brand, driving not just likes and follows but genuine customer interaction. Whether it's Facebook, Instagram, Twitter, or LinkedIn, we'll create a community around your brand. 💼 SEM That Converts 💼 🔥 Pay-per-click advertising is more than just bidding on keywords. I've mastered crafting high-impact SEM campaigns that drive conversions and maximize ROI. Let's make every click count together. 🎯 What I Bring to the Table 🎯 ✅ Data-Driven Decision Making: My strategies are rooted in analytics and data insights. ✅ ROI-Focused: Your success is my success. I prioritize measurable results. ✅ Collaborative Approach: I work closely with you to align digital strategies with your brand 📧 Let's Talk 📧 Ready to boost your online presence and drive revenue? I'd love to discuss your project and tailor a solution to your unique needs. Reach out to me today to get started on your journey to digital success. About my Experience: 👇-----👇 🏆 Upwork Certified TOP-RATED badge. 💯 100% Job Success ⭐️ 5 Star Rating & Reviews 🔹 12+ years of professional experience 🏪 24x7 Availability (I reply instantly, try me:)) 💻 9000+ hours of work completed on Upwork. 🤝 95% Long Term Repeat Clients 🔹 10+ years on Upwork 🔥 Following are some of my well-known Clients and Companies:🔥 ✅ Tyler Horvath: The Best Marketing Influencer (I worked for Tyton Media) ✅ Andrew Gazdecki: Owner of biznessapps.com (Custom app development marketing) ✅ Nick Jordan: Owner of a Nutrition Consultant Firm (rdnutritionconsultants.com) I have promoted his firm Locally in Los Angeles, California. 💬 Client Testimonials 💬 🌟 "I hire people who produce results and are awesome to work with. Professionals (On time, responsive, cooperative, and sensible). Asim did just that and got the results we set out to do from the start. I am rehiring him BTW" - [SEO Ninja - Results Orientated and Strategic] 🌟 "Asim provided a detailed SEO audit. He is very knowledgeable and completes tasks on time. His communication skills are also great." - [SEO Expert - Ongoing] Let's collaborate and make your digital dreams a reality. Contact me today to schedule a consultation! I am looking forward to working with you. Best Regards, Asim Abbas

At Top Notch Closer, we specialize in delivering exceptional services in Customer Care, Sales, Virtual Assistance, and High-Ticket Closing. With a team of highly skilled professionals, we are dedicated to helping businesses streamline their operations, enhance customer relationships, and drive sales success. Our Core Services: 1. Customer Care Excellence: We provide top-tier customer support to ensure that your clients receive timely, accurate, and empathetic assistance. Our team is skilled in handling customer inquiries, resolving issues efficiently, and maintaining a positive brand image. 2. Sales and Lead Generation: Our experienced sales agents are experts in both inbound and outbound sales, including cold calling and lead generation. We excel in identifying customer needs, presenting solutions, and closing deals, ensuring that your business reaches its full sales potential. 3. Virtual Assistance: We offer comprehensive virtual assistant services to help you manage your day-to-day tasks. From administrative support to data entry and email management, we ensure that your business runs smoothly while you focus on growth. 4. High-Ticket Closing: Our team specializes in closing high-value sales, offering expertise in handling premium clientele. We know how to build trust, negotiate effectively, and close deals for high-ticket products or services, driving revenue growth for your business. Why Choose Us? Bilingual Expertise: We offer services in both English and French, allowing us to cater to diverse markets and client bases. At Top Notch Closer, our mission is to empower your business with the tools and expertise needed to thrive in today’s competitive marketplace. Let us handle the details so you can focus on what matters most—growing your business.