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Switch To VA Avatar

Switch To VA

Cairo, Egypt
Rising Talent

SwitchtoVA is committed to providing high-quality virtual assistance services. We believe that excellence, integrity, collaboration, innovation, and customer satisfaction are essential to providing our clients with the best possible experience. We strive to be responsive, reliable, and always go the extra mile. We are honest and trustworthy, and we always put our clients' interests first. We know that many business owners are missing out on the opportunity to multiply their revenue by simply investing in a better virtual assistants. That's why we've made it our mission to help your achieve your goals SwitchtoVA offers a unique approach to providing virtual assistance to real estate businessmen. We believe that the best way to provide quality service is to hire the best virtual assistants. That's why we have a rigorous screening process that ensures that only the most qualified and experienced virtual assistants are hired. SwitchtoVA also offers a unique approach to providing virtual assistance to solar installation companies. We understand that solar installation companies are busy and need help with a variety of tasks. That's why we offer a wide range of services that can help solar installation companies free up their time and focus on their core business.

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BPO Call Center
Credit Repair
Lead Generation
Management Development
Price Optimization
Project Delivery
QA Management
Hourly rate $5.50 - $7.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Jul 11, 2024
A Home Work Solution LLC Avatar

A Home Work Solution LLC

Fair Oaks Ranch, United States
Rising Talent

We are dedicated to streamlining your path to success as a contact center. We offer creative solutions and practical ideas that are not only effective but also incredibly easy to put into action. Our main areas of focus include workforce management, technology improvements, and operational transformation. WORKFORCE MANAGEMENT CONSULTING Typically, over 80% contact centers spend is on labor. Yet, companies rarely have a strategy to improve the execution, reduce their cost, and deliver more to customers. WFM answers big questions: how many people do we need? Do we have that many? Why are people calling? Our WFM focus areas are: WFM Strategy Labor Cost Defined Organization Design WFM Mentorship & Training Process Creation & Implementation WFM Software Evaluation & Implementation TECHNOLOGY IMPROVEMENTS Get that system humming! Did you buy a Cadillac but feel like you are riding a tricycle? Struggling with out-of-date tech? Having trouble knowing who is calling or chatting? Automation Channel Strategy Tool Support & Adoption Telephony Enhancements Bot Design And Improvements OPERATIONAL TRANSFORMATION Is that initiative going to do anything? Is the juice worth the squeeze? Why do I have to go 100 places to find how we did yesterday? How many calls did we get? Are we getting more chat volume than voice? Please tell me we are not depending on emails. Performance Reporting Dashboard Development Opportunity Analysis & Model Building Operational Improvements Sales Foundation

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BPO Call Center
Chatbot Development
Microsoft Excel
Microsoft Excel PowerPivot
Microsoft Power BI
Salesforce CRM
Microsoft Power BI Data Visualization
Hourly rate $30.00 - $175.00
Agency size 11-50 workers
Member since Apr 9, 2024
Instant Solution Avatar

Instant Solution

Dhaka, Bangladesh
Rising Talent

At Instant Solution, we are a leading BPO company in Bangladesh. We offer top-tier call center services, data management, and comprehensive business support to clients nationally and internationally. In addition to our BPO expertise, we are a full-service video editing agency, delivering professional, visually stunning videos that help businesses stand out in today’s competitive market. Our Services Call Center Operations: Providing exceptional inbound and outbound call handling, omnichannel support, and seamless customer communication. Data Management: Ensuring secure, accurate, and accessible data processing tailored to your needs. Video Editing and Production: Create engaging videos, including motion graphics, product showcases, 3D reels, and more to captivate your audience. E-Commerce & Healthcare BPO: Offering specialized solutions for industries that demand precision and innovation. Our Vision We aim to make data and content secure, accessible, and seamlessly usable. With a focus on quality, we recognize that the success of AI, marketing, and modern business depends on both data excellence and impactful visual content. Why Choose Instant Solution? Global Reach: Serving international and national clients with customized solutions to meet diverse needs. Commitment to Excellence: Delivering exceptional results, whether in data, customer support, or video production, while setting industry benchmarks. Innovative Video Editing: From dynamic 3D reels to motion graphics and promotional content, our video editing services are crafted to elevate your brand. Human-Centered Approach: Prioritizing precision and reliability while embracing innovation. Data Security & Usability: Ensuring data and creative assets are secure, user-friendly, and impactful. Driving Innovation: Positioning ourselves as the backbone for AI and digital content creation, ensuring their success hinges on the quality we deliver. Your Trusted Partner for BPO and Video Editing Our dedicated call center operations in Bangladesh and the Philippines leverage the latest technology to provide seamless customer support and communication solutions. Our video editing agency also uses cutting-edge tools and creative expertise to produce captivating content for social media, marketing campaigns, and corporate presentations. Partner with Instant Solution for reliable, efficient, and innovative outsourcing services that include industry-leading BPO solutions and top-notch video editing. Experience the difference with tailored strategies that drive success and position your business for growth. Instant Solution: Effortlessly Accurate, Visually Impactful, Every Time.

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B2B Marketing
BPO Call Center
Cold Calling
Data Entry
Lead Generation
Medical Billing & Coding
Phone Support
Hourly rate $10.00 - $10.00
Minimum project size None
Agency size 2-10 workers
Member since Mar 21, 2024
GbeeTechive (SMC Private) Limited Avatar

GbeeTechive (SMC Private) Limited

Gilgit, Pakistan
Rising Talent

Welcome to GbeeTechive: Your Gateway to Comprehensive Business Solutions At GbeeTechive, we take pride in being your ultimate destination for a wide spectrum of business services. With a dedicated workforce of more than 60 professionals, each equipped with diverse skills, we offer a range of solutions to cater to your unique business needs. Our Core Services Include: 1. Web Development and Designing Services: Elevate your online presence with our cutting-edge web development and design solutions. Our team of skilled developers and designers work collaboratively to create visually stunning, user-friendly websites that drive results. 2. Customer Support: Exceptional customer service is the backbone of any successful business. Our dedicated team ensures prompt and personalized support, building lasting relationships between your brand and customers. 3. Medical Transcription Services: Accuracy and efficiency are paramount in the healthcare industry. Our team of transcription experts guarantees precise and timely conversion of medical dictations into written documents. 4. Digital Marketing Services: Stay ahead in the digital landscape with our comprehensive digital marketing strategies. From SEO and social media management to content creation, our team amplifies your online presence and drives targeted traffic. 5. Graphic Designing Services: Captivate your audience with visually compelling graphics. Our talented designers transform ideas into impactful visuals, enhancing your brand identity across various platforms. 6. Medical Documentation & Billing : GbeeTechive's expertise in medical database management ensures that healthcare providers can focus on patient care while we manage the intricacies of data organization, security, and compliance. Why Choose GbeeTechive: • Expertise: Our team comprises 60+ skilled professionals with expertise in their respective fields, ensuring the highest quality of service. • Innovation: We embrace the latest technologies and industry trends to provide innovative solutions that keep you ahead of the competition. • Client-Centric Approach: Your success is our priority. We work closely with clients, understanding their unique needs and delivering tailor-made solutions. • Affordability: Quality services need not come at a premium. GbeeTechive offers cost-effective solutions without compromising on excellence. Let's Transform Your Vision into Reality: Whether you're a startup, a small business, or a large enterprise, GbeeTechive is here to propel your success. Join hands with us and experience the difference of having a reliable partner for all your business needs. Contact us today to discuss how GbeeTechive, with its dedicated team of professionals, can empower your business for unparalleled growth and success.

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BPO Call Center
Customer Service
Customer Support
Data Entry
Digital Marketing
Graphic Design
Medical Billing & Coding
Hourly rate $6.00 - $12.00
Agency size 51-200 workers
Member since Jan 15, 2024
ARGENCO Avatar

ARGENCO

Iriga City, Philippines
Rising Talent

EMPOWER your BUSINESS with US! SERVICES OFFERED: - E-Commerce Customer Service and Management - Email support for E-Commerce Stores, Logistics, Education Platforms, Data Recovery Services, Logistics Scheduling and Dispatch - Appointment Setting for Heating and Cooling Company, Janitorial Services, Home Improvement - Chat and Inbound Support for Shopify Stores, Tech and Education platforms. - Inbound Support - 24/7 Live Chat Support - 24/7 Inbound Support - Real Estate Appointment Setting and Prospecting - Cold Calling for Property Cash Buyers, Home Owners, Businesses - Appointment Setting for Social Media Marketing Agencies, Web Design, Solar, and SEO - Lead Generation for student loan, DME, COVID, Home Remodel, Back Brace, Auto and Life Insurance -Outbound and Inbound Sales in Grants, Personal Loans, Educ, Telecom and Cable Companies - Digital marketing calls - Drop Shipping Customer Service - Logistics Scheduling and Tracking

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Administrative Support
BPO Call Center
Call Center Management
Online Chat Support
Customer Service
Data Scraping
Lead Generation
Hourly rate $10.00 - $15.00
Agency size 11-50 workers
Member since Nov 22, 2023
KRP TECH SOLUTIONS Avatar

KRP TECH SOLUTIONS

Mohali, India
Rising Talent

Customer Service Pro 👩‍💼 with the 🔑 to success Are you ready to witness the magic of our dynamic organization? 🪄 In our team, you'll discover an uber-organized and super-efficient professional, ready to create a lasting impact. 💼 Our skills and experience craft a captivating narrative, positioning us as the perfect fit for this opportunity. 🎨 With a history of delivering exceptional administrative support and ensuring flawless operations in fast-paced environments, we offer much more than potential. 🚀 Our journey has polished our multitasking abilities, attention to detail, and time management skills to perfection. 🏆 These skills set the stage for us to shine as a Live Agent 🎤, Virtual Assistant 📞, and Cold Calling 📠 champion. 🏅 Our extensive 6-year tour in the call center universe includes renowned names like Teleperformance, Amazon Services, Alorica, Booking.com, and the DoorDash Support team. 📞 Our previous role as an Operations Manager 📈 and our ownership of KRP Tech Solutions, a freelancing company with 20 talented agents based in the USA, showcase our leadership and entrepreneurial flair. 🌎 💬 When it comes to Chat Support 💬, we're your certified experts! We've masterfully navigated tools like Amazon AWS, Salesforce, Zendesk, Freshdesk, Twilio, Gorgias, and Zoho CRM 🛠️ with finesse. 🤗 But it's not just about technical prowess; it's about the heart we bring. 😊 A positive attitude and an unwavering passion for delivering outstanding Customer Service 🌟 are our trademarks. Interacting with people is our joy, and we thrive in client-facing roles. 📞 Handling customer inquiries, resolving issues, and providing information clearly and concisely is what we do best. 🗣️ 📱 Our expertise spans a wide range of communication tools and software, from Live Chat Platforms 📱 to Project Management Systems 📊. Learning new technologies is our second nature, enabling us to adapt effortlessly to different software applications and tools. 🚀 🌟 What sets us apart? Our ability to anticipate needs and proactively support the team. We're proactive problem solvers who take the initiative to streamline processes and improve efficiency. 🌪️ Going above and beyond isn't just a motto; it's our commitment to ensuring the team's success and our clients' utmost satisfaction. 🌟🚀 🙏 Thank you for Reviewing our Profile. We're excited to bring our energy, expertise, and passion to your remarkable team! 🚀🌟

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BPO Call Center
Call Center Management
Online Chat Support
Customer Experience
Data Entry
Desktop Support
Phone Support
Hourly rate $4.00 - $5.00
Minimum project size None
Agency size 11-50 workers
Member since Nov 3, 2023
Zee Solutions Avatar

Zee Solutions

Rawalpindi, Pakistan
Rising Talent

Introducing Zee Solutions - Your Trusted Remote Partner Zee Solutions, Inc. boasts over 2 years of excellence in serving clients across the United States, Canada, and the UK. we have evolved to become specialists in customer service, digital marketing, and online platform development. Our commitment lies in staying at the forefront of technology and employing proven methods to deliver the results our clients demand. Our Mission: At Zee Solutions, our mission is to be your company's lifetime remote employee and partner. With seamless resource management, we provide unwavering support to enhance and expand your online presence, ensuring we become your long-term growth partner. Our Comprehensive Services: 1. IT Helpdesk - Our highly trained technicians possess expertise across various IT support domains, resolving your issues with speed and efficiency. 2. Inbound/Outbound Call Center Services - Catering to small, medium, and large enterprises, we offer top-notch technical support and customer service for all your inbound/outbound needs, including sales support. 3. Virtual Assistance - Round-the-clock availability for an array of personal and business requirements, including administrative tasks, research, transcription, and more. 4. Managed Service Provider - Let us take care of all your IT needs, from hardware to software, ensuring optimal performance without the hassle of self-management. 5. Website Building - Crafting visually stunning and user-friendly websites has been our passion since 2010. Our website building services cater to your unique needs and budget. 6. Logo Creation - We create a diverse range of logos tailored to your preferences. Collaborating with you, we ensure timely delivery of high-quality logos. At Zee Solutions, we take pride in being your reliable remote ally. Let us propel your business to new heights, backed by our unparalleled expertise and dedication. Your success is our priority.

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BPO Call Center
Cold Calling
Customer Service
Data Entry
Lead Generation
SEO Audit
Email Support
Hourly rate $5.00 - $25.00
Minimum project size None
Agency size 2-10 workers
Member since Jul 31, 2023
Profit Partners Avatar

Profit Partners

Baramulla, India
Rising Talent

𝗪𝗵𝗼 𝘄𝗲 𝗮𝗿𝗲 : Profit Partners is a service agency that helps businesses grow by providing sales, customer support, and content management solutions. The agency specializes in inbound and outbound customer service, telemarketing, appointment setting, and lead generation to help companies connect with potential clients and increase revenue. 𝗪𝗵𝗮𝘁 𝘄𝗲 𝗱𝗼: At Profit Partners, we help businesses grow by combining high-quality customer support with results-driven sales strategies. Our team specializes in Inbound & Outbound Customer Service, ensuring every customer interaction is handled professionally, quickly, and with a focus on building long-term relationships. We also drive business growth through Telemarketing, Appointment Setting, and Lead Generation, helping companies connect with the right prospects and turn conversations into qualified opportunities. Beyond sales and support, we provide Chat and Email Support to deliver seamless customer experiences across multiple channels, ensuring clients never miss an important inquiry. To strengthen brand presence, our team offers Creative Writing and Ghostwriting services, producing engaging content that communicates your message clearly while maintaining your unique voice. We also manage LinkedIn Accounts for founders, sales teams, and companies, helping them build authority, generate leads, and stay consistently visible to their target audience. At Profit Partners, our goal is simple: help businesses increase revenue, improve customer experience, and scale efficiently with a reliable remote team. We are thrilled to introduce ourselves as a team of highly skilled sales and administrative freelancers ready to provide exceptional support and drive success for your business. From lead generation and customer relationship management to data analysis and organizational support, we offer a comprehensive range of services tailored to meet your unique needs. We pride ourselves on delivering exceptional quality and exceeding client expectations. By leveraging our collective expertise, we can provide you with flexible solutions, quick turnaround times, and cost-effective services, all while maintaining the highest standards of professionalism and confidentiality.

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Administrate
BPO Call Center
Cold Calling
Email Marketing
Sales
Telemarketing
Web Design
Hourly rate $5.00 - $30.00
Minimum project size None
Agency size 2-10 workers
Member since Jun 13, 2023
Incresco Digital Solutions Avatar

Incresco Digital Solutions

Rawalpindi, Pakistan
Rising Talent

Who we are? We are Incresco Digital, a team of talented and dynamic individuals with the required mix of expertise and commitment to help businesses achieve success in their outsourcing journey. What we offer? We partner with businesses looking to outsource their • Inbound/Outbound contact centre operations. • New business leads generation. • Technology development including web and CRM development as well as API and System Integration. • Back office operations support. What sets up apart? We believe we are different from our competition because of Our unmatched commitment to excellence when it comes to helping our clients achieve their desired business outcomes. Access to the latest technological resources as well as having a team that is well trained and experienced in their area of expertise. Our strong belief that the success of our clients is our success.

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Accounting
API Development
API Testing
BPO Call Center
Business Process Outsourcing IT Services
Data Analysis
Lead Generation
Hourly rate $25.00 - $25.00
Agency size 11-50 workers
Member since Apr 9, 2022
LG Staffing Avatar

LG Staffing

Batangas City, Philippines
Rising Talent

LG Staffing is a group of tenured customer service representatives from various companies such as Citibank, American Express, HSBC and Convergys, to name some. We have a minimum of 8 years in customer service in an office based environment and at least 5 years working home based. Our team is composed of motivated, professional and highly trained customer service experts that handle any type of support such as phone, technical, chat, email, and text. Handling billing disputes, customer inquiries, payment assistance are some of the main tasks we do on a daily basis. We are very receptive to feedback, fast learners require minimum to no supervision and most of all, trustworthy. With our team, you can rest easy that we'll provide the best customer service for your customers while you take care of business. We provide. We deliver.

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Administrative Support
BPO Call Center
Call Center Management
Online Chat Support
Customer Service
Customer Support
Desktop Support
Hourly rate $5.00 - $10.00
Agency size 51-200 workers
Member since Dec 8, 2018
Comit Solutions Limited Avatar

Comit Solutions Limited

Dhaka, Bangladesh

Established in 2015 as registered Private Limited Company in Bangladesh, Comit Solutions Limited is a leading Call Center and software development company providing service to both home and abroad. With a very large pool of well trained agents and supervisors we are specialized to any campaign. Also we are specialized in VOIP and Call Center solutions.

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BPO Call Center
CallTools Call Center Software
Linux System Administration
VoIP Administration
VoIP Software
MySQL
PHP
Hourly rate $30.00 - $30.00
Member since May 7, 2018
Peopery Outsourcing Solutions Avatar

Peopery Outsourcing Solutions

San Fernando City La Union, Philippines

We pride ourselves as a dependable and efficient agency; having extensive experience n the Business Processing Outsourcing industry. This being said, you are assured that we are your best option in running any of your online services needs. Our team have worked with companies from the US, Canada, UK, Australia and Asia working with clients using our expertise in:  Data Entry  Data Mining  Customer Service  Transcription  Chat Support  Appointment Setting  Internet Research  Virtual Assistant  Data Scraping  Game Testing If you decide to work with us, you will have access to our call center office and home based professionals here in the Philippines. This will enable you to work with a team of exclusive agents/contractors experienced in the outsourcing industry. These agents/contractors went through a solid recruitment process before they were placed on-board to join our team. This helps us assess their work ethics, experience, and expertise to be 100% capable of working for our clients. Our Mission! To provide exceptional service to clients worldwide while helping Filipino experts attain an online career that will help maximize their potentials for quality work and excellent results. Our Vision! To become the Philippines top virtual workforce in terms of providing online services. With the commitment to excellent service, dedication to client’s needs and consistency in delivering successful results.

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BPO Call Center
Online Chat Support
Customer Service
Data Entry
Data Mining
Data Scraping
Game Testing
Hourly rate $25.00 - $25.00
Member since Jan 17, 2018
EmpireOne GS Avatar

EmpireOne GS

Toronto, Canada

Multi-Channel & Multi-National EmpireOne provides omni channel contact center and outsourcing solutions to businesses around the globe. Each of our solutions is highly scalable to meet the changing demands of your business. Our professionals are industry leaders in enhancing the customer experience by making each interaction easy and effortless

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BPO Call Center
Business Consulting
Call Center Management
Customer Experience
Customer Retention
Customer Service
Customer Support
Hourly rate $10.00 - $10.00
Member since Dec 3, 2017
ConneXio Cloud | BPO | ITO Avatar

ConneXio Cloud | BPO | ITO

New York, United States

For the past 10 years, our team has been helping businesses start, scale and grow their business with an all-in-one, turnkey Software and Outsourcing Solution. Our mission is to empower organizations with industry-leading software, resources, strategy and people to transform their business into a marketing, sales and CX powerhouse while improving business agility and significantly lowering the cost and complexity of their operations. Simply put, we take the headache out of your hiring and talent needs. After getting burned by broken promises and bad agencies, we felt it was important to give businesses the opportunity to benefit from what we learned (the hard way) so they don’t have to.. Industry-Leading Technology | World-Class Talent | Enterprise Management 📞💬📱Turnkey Call Center Solutions: We offer a complete, hosted solution to your call center staffing needs. We take the headache out of this process with a complete end-to-end solution for Recruitment, Hiring, HR, Campaign Design and Campaign Performance. We will help with everything from hiring to scripting and sales processes + give you the software you need to automate and streamline these processes to maximize your success! ✅Customer Support ✅Sales & Telemarketing ✅ Lead Generation & Appointment Setting ✅ Call Handling & Assistant ✅ Order Taking & More 👨‍💻💻👩‍🚀Turnkey ITO Solutions: Our team has built some of the most impressive, innovative and thoughtful software that has hit the CX space. We built the product, ConneXio Cloud, for our needs and it was built with high-level management and automation in mind. We took our daily processes and we automated them. It worked so well for us that we thought, “Wow, everyone should have the opportunity to custom-build their own business’ solutions.” Fast-forward, and we now offer a team of over 40 developers and world-class designers that can handle any project; simple or complex. We can offer direct placement or a fully-hosted, turnkey solution. ✅ Product Design & Development ✅ Software Design & Development ✅ Web Design & Development ✅ Mobile App Design & Development ✅ Project Management 🖥☁️⌨️Software Solutions: ConneXio Cloud also offers a full suite of Communications and Workforce Management tools that help businesses automate and streamline their communication (internal & external) as well as optimize their workforce through a robust ecosystem of tools. Built for the BPO & Outsourcing space, ConneXio Cloud’s suite of tools provides tremendous transparency and insight into actionable data that allows you to maximize your workforce. Our communication tools are world-class and provide an all-in-one solution to any CX & Communication needs.. ✅ CCaaS & UCaaS ✅ CRM & Customer Engagement Software ✅ PBX & VoIP Phones ✅ Omni-Channel IVRs & Call Menus ✅ Mobile Application ✅ Salesforce & CRM VoIP Phone Integrations ✅ and more… We’re confident that you will appreciate our white-glove approach.

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BPO Call Center
Call Center Management
Customer Service
Outbound Sales
Search Engine Optimization
Telemarketing
Web Development
Hourly rate $5.00 - $100.00
Agency size 11-50 workers
Member since Feb 20, 2017

SalesHyperflows

Oxnard CA, United States

Telemarketing, Customer Service agents, Virtual Assistant that aims to deliver best results for their clients and make everything possible for them, we come up with our own strategic plan from Management, Coaching and Training, Production and reporting that helps us achieve our Clients goal. As of this time, we already have different branches filled with well-experienced agents in their different expertise. We work with different types of clients from small to mid-size companies seeking 2-25 agents setup for telemarketing solutions and willing to trust their marketing with us. We’ve been in the business for quite a while now offering different services from Data Entry, Customer Service, Appointment Setting, Telesales, and SEO etc. We have conducted campaigns in the US, Canada and Asia for different industries like Financial (tax reduction, accounting, insurance), Merchant Services cash advance, credit card processing), IT Products and Services (VoIP Providers, Oracle Consultants, Software Developers, etc. Commercial Cleaning, Business to consumer and business to business. With such services, we were able to build strong relationship with our clients. We were able to meet their expectations or even above that. We make sure our agents are closely monitored from their attendance up to their performance on a weekly basis, aside from that we make sure that they are all trained and capable of taking calls and give results. As of this time, we already have different branches filled with well-experienced agents in their different expertise. less

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Administrative Support
BPO Call Center
Business Development
Online Chat Support
Cold Calling
Data Entry
Email Marketing
Hourly rate $9.00 - $9.00
Member since Nov 21, 2016
Versatile People Avatar

Versatile People

Ahmedabad, India

Versatile People is a staffing and offshore support services company with offices in London, England, UK and Ahmedabad, Gujarat, India. We have been providing solutions to businesses primarily in the UK , US, Canadian, ANZ and Middle Eastern regions for over 7 years. Our conventional services integrated with creative, one step solutions give companies a boost in a competitive market. Our services include digital/online marketing, Recruitment Outsourcing (RBPO/RPO), Business Process Outsourcing (BPO), architectural and End-to-End recruitment/staffing solutions. A razor sharp focus on understanding customer needs with an adherence to a dynamic process methodology makes us the market leader. Since our inception, we have retained every client that we have handled which validates our competencies. To know more, please feel free to contact us on +44 203 289 5777 or info@theversatilepeople.com.

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Administrative Support
BPO Call Center
Online Chat Support
Digital Marketing
Email Marketing
Graphic Design
LinkedIn Recruiting
Hourly rate $6.00 - $20.00
Minimum project size None
Agency size 2-10 workers
Member since Apr 29, 2016

Move Offshore

Chennai, India

We are a team of agents with an experience of over 11 years in providing Virtual Assistance for US, UK, France, Canada and Australia. We are currently helping our clients in Customer Service (Inbound calls, E-mail Support & Chat Support), Tele-Marketing, Rental Listings Management, Broker Price Opinion, Database Management, Web Research and all Data-Entry Services. We work 24/7 and will be available anytime via US Phone, email & Chat. We have developed a new business solutions. These tailored solutions have been especially designed to allow you focusing again on your core business. Let us be in charge of your non strategic processes to save money and time! Please give us an opportunity to discuss your project with us and to know how will be able to help you better than our peers.

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BPO Call Center
Customer Service
Data Entry
Market Research
Phone Support
3D Rendering
Email Communication
Hourly rate $5.00 - $7.00
Agency size 51-200 workers
Member since Feb 11, 2016
Dendrite OS Avatar

Dendrite OS

Davao City, Philippines

We are fast-growing and performance-driven business process outsourcing (BPO) company in one of the safest and prominent cities in the Philippines - Davao City We are composed of reliable, excellent, and genuinely responsible people put into an effective and productive team that meets your goals and achieve relevant outcomes through our talents, skills, and experiences. Through the different trainings participated by our team, we will be able to ensure the quality of service and results that we deliver making your company efficient and effective. By outsourcing some of your business process from us, we can help you reduce your operating and management cost thus optimizing your resources. Without sacrificing and quality, you will be able to save up to 50% with us as opposed to you having to do everything by yourself. Our commitment is to give you the best results by delivering all agreed upon targets and works. Moreover, we are dedicated in delivering results with a kind of quality that exceeds your expectations thus resulting to increase in your ROI. We work with you in developing better processes and executing methods that best suites your organization. Know more about Dendrite Outsourcing Solutions Dendrite Outsourcing Solutions is a performance driven business process outsourcing company in one of the most prominent cities in the Philippines, Davao City. We are composed of reliable, excellent, and genuinely responsible people put into an effective and productive team that meets your goals and achieve relevant outcomes through our talents, skills, and experiences. Through the different trainings participated by our team, we will be able to ensure the quality of service and results that we deliver making your company efficient and effective. By outsourcing some of your business process from us, we can help you reduce your operating and management cost thus optimizing your resources. Without sacrificing and quality, you will be able to save up to 50% with us as opposed to you having to do everything by yourself. Our commitment is to give you the best results by delivering all agreed upon targets and works. Moreover, we are dedicated in delivering results with a kind of quality that exceeds your expectations thus resulting to increase in your ROI. We work with you in developing better processes and executing methods that best suites your organization. Dendrite Outsourcing Solutions is the perfect choice for your business process outsourcing needs, we believe that our success is the result of your success. Visit our site @ dendriteos.com

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Administrative Support
BPO Call Center
Customer Service
ESL Teaching
Search Engine Optimization
Technical Support
Telemarketing
Hourly rate $50.00 - $50.00
Agency size 11-50 workers
Member since Dec 14, 2015
OurLines Marketing Group Avatar

OurLines Marketing Group

Santiago, Dominican Republic

🏆 OurLines Marketing Group 🏆 is located in the Dominican Republic and composed by a talented team dedicated to managing, providing first contact solution support to worldwide companies. We help the enterprise like yours to improve their profits and save cost with Customer service and Telemarketing. Our professional team is committed to working under an agreement and will cover the inbound/outbound 24/7 service. 🏆 The languages we currently supported are: ✅ English ✅ Spanish ✅ French ✅ Haitian-Creole 🇭🇹 🏆 Our duty is included but not limited to: ✅ Customer care ✅ Email handling ✅ Telemarketing ✅ Technical Support ✅ Quality Assurance ✅ Handling PayPal / Stripe dispute ✅ Social Medial moderation ✅ Translation Docs eCommerce: ✅ Shopify ✅ eBay ✅ Amazon ✅ Aliexpress 🏆 Tools and supported platforms: ✅ Salesforce ✅ Zendesk ✅ Freshdesk ✅ Bizdesk ✅ Infusionsoft ✅ Konnektive ✅ Helpscout ✅ Agorapulse ✅ Google Drive ✅ Teams ✅ Slack ✅ Skype ✅ Ring Central ✅ xLite ✅ VCdial ✅ Basecamp ✅ Trello ✅ High Rise We are looking for you to keep your project in once place, just trust Our Lines! 🏆 Let's work together to scale your profits! 📈 💹

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Account Management
BPO Call Center
Call Center Management
Customer Retention
Customer Service
Freshdesk
Inbound Marketing
Hourly rate $25.00 - $25.00
Agency size 11-50 workers
Member since Apr 23, 2015
Callnovo - Bolivia Avatar

Callnovo - Bolivia

La Paz, Bolivia

BTO Contact Center is a BPO located in the heart of south America. We cater to national clients as well as clients in the US, Canada, Portugal, France and Italy, We are an affordable and flexible solution to all our clients needs, in fact most clients save on operation costs anywhere from 30%-50% when deciding outsource with us. We are a one stop shop to all your outsourcing needs since we can adapt and scale up or down depending on client requirements. With BTO there are no hidden fees or penalties. We take pride in what we do and focus on providing all our clients with the highest level of quality at lowest possible rates. Whether you are looking for a center for a short term campaign or a partner to provide long term service, you will always be able to count on us!

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BPO Call Center
Business Process Outsourcing IT Services
Customer Retention
Customer Service
Customer Support
Data Entry
IT Service Management
Hourly rate $6.67 - $6.67
Member since Sep 9, 2014

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Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
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