Top 18 Virtual Receptionist agencies

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ANZ International Inc. Avatar

ANZ International Inc.

Uddevalla Sweden
Rating is 4.780515239 out of 5.
4.8/5  (290 jobs)
Member since Jan 8, 2005
Top Rated Plus
Member since Jan 8, 2005
Rating is 4.780515239 out of 5.
4.8/5  (290 jobs)
Top Rated Plus
Hourly rate $7.44 - 15
Minimum project size $1K+
Agency size 51-200 workers

ANZ is a multinational, multilingual contact center with operational facilities and offices in multiple global locations. It offers a wide range of services including back-office, administrative support, call center services, sales and marketing, and lead generation to businesses and organizations looking to outsource. The full suite of call center services provided by ANZ includes, but is not limited to, inbound customer service, outbound sales, lead generation, appointment scheduling, technical support, and 24/7 helpdesk services. Outsourcing with ANZ can provide numerous benefits to businesses, beyond cost savings, improved customer experience, increased operational efficiency, access to a wider talent pool, and reduced operational risks. Some of the additional benefits of outsourcing with ANZ include: access to the latest technology and tools, increased flexibility, improved scalability, access to a wider pool of expertise, and improved quality of service. These benefits can help businesses achieve a better balance between cost, quality, and delivery, leading to improved overall performance and success. At ANZ, we take the English proficiency and expertise of our agents very seriously, particularly for customer support, technical support, 24-hour helpdesk, and virtual assistant roles. While we also recruit fresh graduates, we only select the top performers. Our agents consistently deliver superior results compared to their Western counterparts, thanks to a combination of factors such as a minimum of three years of experience, a polished English accent, and a strong motivation to excel. With a proven track record of executing projects for clients globally and successfully providing services worth over $1,000,000 via Upwork.com, ANZ is equipped to offer innovative and cost-effective outsourcing solutions tailored to meet the specific needs of clients. Our target market includes small to medium-sized businesses as well as large corporations across various industries such as technology, finance, healthcare, retail, and more.

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Web Development
Technical Support
Phone Support
Ecommerce Platform Development
Shopify
Keap
Receptionist Skills
Hourly rate $7.44 - $15.00
Minimum project size $1K+
Agency size 51-200 workers
Hutchbug Solutions Avatar

Hutchbug Solutions

Pasco United States
Rating is 4.4342913576 out of 5.
4.4/5  (86 jobs)
Member since Feb 20, 2008
Top Rated Plus
Member since Feb 20, 2008
Rating is 4.4342913576 out of 5.
4.4/5  (86 jobs)
Top Rated Plus
Hourly rate $20 - 55
Agency size 11-50 workers

My team of professional Administrative Assistants make it their duty to provide clients with outstanding customer service, support, and dependability to perform any job. Let us give you the opportunity to reach all of your goals at affordable rates, extraordinary efficiency, and outstanding support.

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Call Center Management
Data Entry
Receptionist Skills
BPO Call Center
Order Processing
Social Customer Service
Phone Communication
Hourly rate $20.00 - $55.00
Agency size 11-50 workers
Telefocus Call Center - Inbound/Outbound Avatar

Telefocus Call Center - Inbound/Outbound

Middletown United States
Rating is 4.8439069238 out of 5.
4.8/5  (9 jobs)
Member since Dec 12, 2019
Member since Dec 12, 2019
Rating is 4.8439069238 out of 5.
4.8/5  (9 jobs)
Hourly rate $15 - 15
Minimum project size None
Agency size 2-10 workers

Telefocus is a Connecticut based call center that offers 24 hour call services. We specialize in telemarketing campaigns, appointment setting, and lead generation. Our local reps possess the skills and industry experience that makes each campaign profitable. We also offer 24 hour receptionist/front desk services. Please reach out to discuss your call needs and we can provide the best solution on Upwork.

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Lead Generation
Communication Skills
VoIP Administration
Call Center Management
Customer Support
Direct Sales
Receptionist Skills
Hourly rate $15.00 - $15.00
Minimum project size None
Agency size 2-10 workers
The VA Essentials Avatar

The VA Essentials

Palompon, Leyte Philippines
Rating is 4.8843020098 out of 5.
4.9/5  (3 jobs)
Member since Nov 20, 2016
Member since Nov 20, 2016
Rating is 4.8843020098 out of 5.
4.9/5  (3 jobs)
Hourly rate $6 - 20

We are a growing team of savvy virtual assistants who has unparalleled work ethics and specialized skills to help our clients produce the best results. We are friends that mastered different skill sets who decided to group together to serve our clients holistically. Our work ethics and values revolve around these: excellence, integrity, and loyalty. We look forward to serving you!

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Online Research
Social Media Content
Lead Generation
Staff Recruitment & Management
Data Scraping
Data Entry
Property Management
Hourly rate $6.00 - $20.00
Law Firm Cat Avatar

Law Firm Cat

General Santos Philippines
Rating is 0 out of 5.
(3 jobs)
Member since Apr 26, 2021
Member since Apr 26, 2021
Rating is 0 out of 5.
(3 jobs)
Hourly rate $15 - 15
Minimum project size $100K+
Agency size 11-50 workers

We are an outsourcing company providing Virtual Legal Assistants to US & Australian Lawyers and Law Firms. Our talents are Juris Doctors & Juris Doctor students who are passionate about the law and trained with tools US & Australian Lawyers and Law firms often use.

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Administrative Support
Receptionist Skills
Contract Drafting
Legal Research
Hourly rate $15.00 - $15.00
Minimum project size $100K+
Agency size 11-50 workers
Hyperion Solutions Avatar

Hyperion Solutions

Marikina Philippines
Rating is 5 out of 5.
5.0/5  (1 jobs)
Member since Sep 9, 2020
Rising Talent
Member since Sep 9, 2020
Rating is 5 out of 5.
5.0/5  (1 jobs)
Rising Talent
Hourly rate $5.15 - 8.27
Minimum project size None
Agency size 2-10 workers

We are Hyperion Solutions - a Philippines-based agency. We are an experienced team of customer service professionals, product trainers, multimedia artists, and recruitment specialists that will be your force multiplier in handling day-to-day business traffic. Hyperion Solutions aims to provide top-notch, global standard solutions that fits to your business specifications 24/7. We handle: - Call Traffic and Management - Customer and Technical Support Services - Accounting and/or Billing processes - Data Entry - Personnel Training - Recruitment and Employee Screening - Reception - Appointment Setting - Sales - Lead Generation - Document Management and other clerical tasks - Graphic Arts Design - Video Editing We are visible and adaptable to any platforms such as E-Commerce, Finance, Real Estate, Amazon Marketplace, and Logistics. Feel free to reach out to us! Tell us what you need and we will lay out a structured action plan with an estimated rate of completion, and a projection for success and development for both in the short and long term.

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Technical Support
HR & Business Services
Customer Relationship Management
Logistics Coordination
Employee Training
Receptionist Skills
Psychology
Hourly rate $5.15 - $8.27
Minimum project size None
Agency size 2-10 workers
Skilled PH Avatar

Skilled PH

Malolos Philippines
Rating is 0 out of 5.
(1 jobs)
Member since Apr 19, 2022
Member since Apr 19, 2022
Rating is 0 out of 5.
(1 jobs)
Hourly rate $10 - 10
Minimum project size None
Agency size 11-50 workers

YOU'RE ON THE RIGHT TEAM! We are skilled workers from Philippines. All of the freelancers here are well trained and have great work experiences. (Though some of us is new in Upwork, but we have the skills you are looking for a worker.) What makes us unique is we shared our experience and knowledge together. We are here to help you and we will make sure you're hiring an organize and responsible freelancer. WE WILL ONLY WORK INSIDE UPWORK! Let us help you, message us now.

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Technical Support
Japanese
Japanese to English Translation
Lead Generation
Data Entry
Telecommunications
Insurance
Hourly rate $10.00 - $10.00
Minimum project size None
Agency size 11-50 workers
A+ Virtual Assistance and Solutions Avatar

A+ Virtual Assistance and Solutions

Puerto Princesa Philippines
Rating is 5 out of 5.
5.0/5  (1 jobs)
Member since Apr 11, 2021
Member since Apr 11, 2021
Rating is 5 out of 5.
5.0/5  (1 jobs)
Hourly rate $10 - 10
Agency size 11-50 workers

PROPERTY MANAGEMENT Guest Communications Listing Creation and management Property Onboarding SOP's Filing claims and disputes to Airbnb Support Process cancellation Automation of messages Create welcome folders and Manual Calendar Syncing Schedule and coordinate cleans Client management for managed properties. Prepare financial report. EXECUTIVE ASSISTANCE Calendar Management includes daily schedule and meeting reminders. Manage emails and phone calls. Travel arrangement Market Research for the company. Coordinate with clients and company vendors. Prepare reports and all admin tasks. Help the CEO focus on his day-to-day goals. Human Resource Management for his offshore employees. Create SOP's and implement policies for virtual staff. Prepare payroll Spearhead the hiring process. From shortlisting of applicants and initial interviews. RENTAL ARBITRAGE Market Research Cold calling Coordinate with the property owner Closing deals Assist in requirement completion LOGISTICS COORDINATOR Coordinate with different carriers to increase shipping efficiency. Book freights and small package shipments. In-charged in creating shipping labels, bill of ladings, and invoices. Import and export data from ERP and CMS. Update tracking and shipping information. LOGISTICS BOOKING ADMIN Oversee overall supply chain management. Facilitate inbound and outbound shipping process at 90% on time and 95% accurate. Create and schedule warehouse production plans. Post-check inventory counts and quality control. Perform shipping audits and claim disputes. Onboard new carriers and 3PL Providers. Prepare KPI and meeting reports.

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Email Support
Logistics Coordination
Data Entry
B2B Marketing
Logistics Management
SAP Logistics Execution
Property Management
Hourly rate $10.00 - $10.00
Agency size 11-50 workers
Quest Telecom Avatar

Quest Telecom

St.Andrew Jamaica
Member since Sep 13, 2016
Rising Talent
Member since Sep 13, 2016
Rising Talent
Hourly rate $5 - 20

We are professional individuals who are highly skilled in the Telecommunication field, with years of experience in various aspect of this field. Our team is currently a group of 10 agents which includes, Inbound and Outbound agents, Virtual Assistants, Data Entry speacialist And Sales Representatives. We are fully capable to work with our clients on a day- to- day basis or to follow our know initiative based on the client's needs to provide exceptional service. We typically respond to our clients within 24 hours, and have mastered several skills to get the job done such as -Cold Calling - Customer service - Data Entry - Email Handling - Sales - Telephone Handling - Vitual Assistance - Telemarketing

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Management Skills
Data Entry
General Transcription
Real Estate
Email Handling
Receptionist Skills
Telemarketing
Hourly rate $5.00 - $20.00
Virtual Vixen Administrators LLC Avatar

Virtual Vixen Administrators LLC

Tabor City United States
Member since Oct 20, 2021
Rising Talent
Member since Oct 20, 2021
Rising Talent
Hourly rate $15 - 50
Agency size 11-50 workers

I would like to introduce you to Virtual Vixen Administrators, LLC. We are a virtual outsourcing agency where we specialize in providing a full-scale range of administrative and customer support services in a remote working environment. Some of the services we provide include but are not limited to: • Customer Service Manager • Customer Care Agent • Executive Assistant • Virtual Receptionist • Answering Service • Switchboard Operator • Data Entry • Chat/Email Support • Social Media Management • Administrative Support • Ecommerce support And that’s just to name a few! All our agents have at least three years of experience in one or more of the above-mentioned fields. We also have open availability so we can provide service for any client regardless of business hours or time zone. We are proficient across several CRM and Ecommerce platforms and with various office software programs as well. Our agents are trustworthy and dependable, and we are here for whatever you need. There is no project too big and no task too small. It's virtual vixens to the rescue and we do it all! Feel Free to contact me to schedule a free consultation.

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Email Support
Shopify
Data Entry
Order Entry
Receptionist Skills
Microsoft Outlook
Administrative Support
Hourly rate $15.00 - $50.00
Agency size 11-50 workers
Offshore Executives Avatar

Offshore Executives

Cebu City Philippines
Member since Jan 24, 2019
Rising Talent
Member since Jan 24, 2019
Rising Talent
Hourly rate $7 - 10

Working with Offshore Executives gives you a number of strategic benefits, including: * High touch onboarding services that review your needs, requirements, desires, and goals. * A proactive company culture that provides systematic and well-defined feedback, development coaching, ongoing educational opportunities, and in-depth mentorship to your primary and back-up virtual assistant. * The ability to manage high-value tasks such as prospect development and lead generation, CRM data entry and maintenance, travel arrangements, scheduling, expense reporting, document preparation, email management, incoming and outgoing calls, resume builder and so much more. * Highly specialized, educated, English speaking virtual assistants who are experienced with the tools and processes needed to support your business. * Management support available during your local business hours.

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Phone Support
Web Design
Lead Generation
Graphic Design
Bookkeeping
Management Skills
Customer Support
Hourly rate $7.00 - $10.00
Vebotex Avatar

Vebotex

Lahore Pakistan
Member since Nov 20, 2017
Member since Nov 20, 2017
Hourly rate $12 - 12

We are the provider of outsourced online customer acquisition and management solutions. Over the past few years, Vebotex has built a reputation as a high quality, performance driven, and relationship focused company. As Outsourcers, Vebotex will procure talented staff while working with businesses to construct sales/customer service campaigns, and establish and maintain contact centres for its clients. services currently being provided by Vebotex are as follow. Back office/Inbound Calls/Outbound Calls/Online Research Specialists/Chat Support/Email handling/Data entry/Data Cleansing/Data Health Scan/Contact Verification/Collecting Missing Data/Medical Billing/Medical Projects /Virtual Assistants/Personal Assistant / Online support/Website Development/ B2B Lead generation.

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Data Mining
Phone Support
Operations Management
Lead Generation
Cold Calling
Data Entry
Email Handling
Hourly rate $12.00 - $12.00
RFC Staffing Avatar

RFC Staffing

Fort Worth United States
Member since Feb 13, 2016
Member since Feb 13, 2016
Hourly rate $18 - 18

Call Center BPO RFC Staffing offers an on-demand workforce of onshore virtual agents for small businesses. Our business solutions include customer service, outbound sales and lead generations with multi-channel servicing. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. Medium\Small Business Contact Center Services: 24/7 Live Answering, Chat, Website Live Chat Email Support Technical Support After Hours Answering Service Bilingual Services Call Routing & Transfer Urgent Call Handling We currently service the following industries: eCommerce Healthcare Telecom Travel and Hospitality Medical Answering Service Real Estate Answering Service Retail Answering Service Attorney Answering Service Commercial Service Call Center Property Management Answering Service Tech Support Answering Service Funeral Home Answering Service Utility Answering Service Hospitality Multi-Channel Support: Chat Support: OneCall’s Live Chat Support allows us to assist your customers better and at the very moment they need support. Our virtual agents are subject matter experts who are well equipped to answer your customer’s questions and concerns. Sales Support: We understand that your business goals include increased sales and revenue. At OneCall, we work with you to achieve these goals. Through inbound and outbound, cross-sell and up-sell techniques, our virtual agents maintain the standard of high quality customer service from any geographic location in the nation. Technical Support: OneCall recognizes the need for high quality technical support services that create extraordinary customer experiences. We have worked hard to develop a system that includes: Flexibility and scalability 24/7/365 to meet customer demands and disruptions in business. Specialized customer support skills, enthusiastic branding and technical competencies. Support through all forums, with attention placed on demographic preferences. Cost efficient self-service technology

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Inbound Marketing
Technical Support
Call Center Management
Customer Support
Email Handling
Live Chat Operator
Receptionist Skills
Hourly rate $18.00 - $18.00
Virtual Legal Assistants Avatar

Virtual Legal Assistants

Nairobi Kenya
Member since Nov 6, 2022
Member since Nov 6, 2022
Hourly rate $10 - 10
Agency size 500+ workers

We are a community of legal assistants who primarily work with US-based law firms. We seek long-term employment contracts, and in return, provide quality and professional services to our employers. All our members have excellent English communication, both written and spoken. We all are experienced, hardworking, easily trainable, and available to work full-time, 40+ hours per week.

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Legal Assistance
Task Coordination
Data Entry
Receptionist Skills
Legal Calendaring
Phone Communication
Customer Service
Hourly rate $10.00 - $10.00
Agency size 500+ workers
kTech Solutions Avatar

kTech Solutions

Jamalpur Bangladesh
Member since Apr 14, 2022
Member since Apr 14, 2022
Hourly rate $10 - 10
Minimum project size None
Agency size 11-50 workers

kTech Solutions is a worldwide outsourcing firm offering a comprehensive suite of services with access to a vast resource pool at our modern, secure off-shore facilities at Dhaka, Bangladesh. Our innovative solutions allow clients to improve profit margins by focusing on their core competencies. Companies will work with skilled, qualified, trained, and motivated resources. kTech offers clients highly skilled resources in the areas of Telemarketing, Image Editing, Search Engine Optimization, Graphic Design, Content Writing, Virtual Assistants, Video Editing, Data Entry, Appointment Setting, Digital Marketing, and Web Design & Software Solutions. Inbound and Outbound Call Center Services: kTech Solutions is a recognized leader in the Domestic and International Call Center Outsourcing Industry. kTech Solutions offer a wide range of Outbound Services including Sales, Lead Generation, Market Research, Fundraising, Appointment Setting, Collections, Telemarketing, etc. Our Inbound Call Centers offer services such as Sales, Customer Service, Help Desk, Ordertaking, and Technical Support. kTech Solutions Ltd is providing offshore outsourcing in call center operations and business back-office support from Bangladesh. Our offshore operations can do your non-core, more bureaucratic business processes better and at a fraction of the cost experienced in your base of operations. Your non-core processes become our core functions. We are a custom solutions provider and will work closely with you to ensure your offshore team brings additional profit to your bottom line. Specialties: Call Center, Customer Support, Back Office Support, Chat Support, Outbound Sales, Inbound Sales, Leads, Data Covering all aspects of the Call Center Industry through phone, email, live chat, and social media. Inbound Call Center Services * Customer Support * Order Processing * Billing Support * Technical Support Outbound Telemarketing Services * B2B Sales * B2B Appointment Setting * B2C Sales * B2C Appointment Setting * Outbound Sales * Lead Generation * Surveys * Saved Sales from Shopping Cart Abandonment If your business has tasks to perform which can be done offsite, our BPO services will save you money. Back Office support services include: * Data Entry * Lead Scraping * Bookkeeping * Accounting * Transcription * Internet Research * Market Research * Website Content Management * Personal Assistants * Virtual Assistants We always ensure quality services to grow your business within your budget.

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Web Development
Email Support
Digital Marketing
Lead Generation
Graphic Design
Bookkeeping
Cold Calling
Hourly rate $10.00 - $10.00
Minimum project size None
Agency size 11-50 workers

Z-PIGIPRO

Antananarivo Madagascar
Member since Nov 16, 2021
Member since Nov 16, 2021
Hourly rate $7 - 7
Minimum project size $1K+
Agency size 2-10 workers

Réactif, créatif,  pragmatique, dynamique, rigoureux avec une excellente capacité relationnelle. Ayant une grande expérience dans l'assistance virtuelle, notamment dans la relation client je serais un atout pour la réussite de votre projet. Disposant d'un diplôme de licence en Marketing et communication d'une grande école ISCAM ( 3A Paris-Lyon )  ainsi que d'une maitrise en Gestion des Organisations de la CNAM , je dispose non seulement d'un bagage intellectuel mais aussi d'un atout relationnel. Pigiste depuis un an et demi déjà, je maîtrise parfaitement les outils associés à google ( drive, googlemeet, Gsheet...) et je m'adapte très facilement aux nouveaux outils qu'on met à ma disposition. J'ai soif d'apprendre et de développer au maximum mon potentiel tout en mettant toutes mes capacités à votre disposition. 

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NFS Hospitality Rendezvous
Data Ingestion
Dropshipping
Facebook Ads Manager
Virtual Assistance
French
General Transcription
Hourly rate $7.00 - $7.00
Minimum project size $1K+
Agency size 2-10 workers
Forward Avatar

Forward

Frisco United States
Member since Oct 15, 2019
Member since Oct 15, 2019
Hourly rate $25 - 25
Agency size 2-10 workers

Thanks for connecting with me on Upwork! I'm always looking to work with business owners who are hungry and hooked on the idea of improving their business and personal productivity systems. Now, I can't pretend to have a magic pill that'll fix everything in our clients’ personal and business development — I don’t have a license to sell that kind of thing anyway! I do, however, help clients delegate virtually anything (that's not a core competency of their business) to a seasoned virtual assistant. Included in my Forward services is a time management session with our award-winning productivity coach. Now, don’t let that intimidate you: he puts his socks on one at a time, just like the rest of us… just, you know, a lot faster and more efficiently. In this free session, our clients assign values to their time, activities, responsibilities, and obligations. You'd be surprised how differently people approach productivity when financial costs are assigned to daily duties! The session is designed to help each client identify the top 3-5 critical responsibilities they must deliver daily, in order to propel their business forward. Then... It’s time to roll up our sleeves the way all the fashion consultants tell you to (right up to the elbow, in a casual but classy way) and really get down to work. We’ll dive deeper and identify how much time and money is wasted on all the remaining non-essential activities eating away at the productivity potential. Once identified, we architect a complimentary productivity plan as part of our subscription. This plan will jump-start the enrichment process so clients can free themselves of OLD time-sucking activities — you know, the ones keeping them from annihilating life goals and finally having the time to find out why everyone was so mad about that Game of Thrones finale. But before we start... We ask our clients to complete a complimentary personality assessment so we can figure out exactly how they think, how they work, and what personalities best align with theirs. We use this information to pair them with the very best virtual assistant resource who complements their personality and work style… because who wants to work with someone who makes them want to scream wordlessly into their refrigerator? Our clients deserve the perfect assistant, and we can’t wait to find that person for them. Below are some examples of the many daily tasks our clients are able to delegate once via an Upwork subscription: Calendar Management Email Management Bookkeeping Service Expense Management Billing and Invoice Management Data Entry Social Media Management Blog and Website Management Travel Management Document Preparation Project Management Personal and Business Research Appointment Setting Receptionist Services Much More We look forward to hear how we can bring some balance to your life!

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Bookkeeping
Invoice Managemement
Travel Planning
Calendar Management
Appointment Setting
Email Handling
Receptionist Skills
Hourly rate $25.00 - $25.00
Agency size 2-10 workers

JBC

Orange Walk Belize
Member since Jul 17, 2019
Member since Jul 17, 2019
Hourly rate $4 - 7
Agency size 2-10 workers

JBC is a small agency that is equipped with professional and talented freelancers ready to become an asset to your company. We have freelancers for customer service, cold calling, telemarketing, receptionist, data entry, editing of papers, writing proposals, creating flyers, etc. Whatever you're looking for, let us know and we will find a freelancer that is the best fit for you and your company.

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Communication Skills
Time Management
Resolves Conflict
Problem Solving
Receptionist Skills
Administrative Support
Computer Skills
Hourly rate $4.00 - $7.00
Agency size 2-10 workers

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