Hire the Best Virtual Assistants in Philadelphia, PA

YOUR VIRTUAL ASSISTANT! ⭐️⭐️⭐️ YOU FOUND ME! I help busy business owners, startups, and e-commerce brands stay organized and responsive so nothing falls through the cracks and your customers always feel taken care of. With over 7 years of experience in Customer Support and Virtual Assistance, I’m experienced in fast-paced environments where clear communication, accuracy, and follow through matter. I take ownership of tasks, respond promptly, and ensure work gets done without constant follow-ups. You can rely on me to keep your operations running smoothly. What I can support you with 👌 • Email, chat, and voice customer support • Inbox and ticket management (CRM & help desk systems) • Customer issue tracking, follow-ups, and resolution • Scheduling and calendar coordination • Administrative support and documentation • Spreadsheet tracking and internal reporting • Basic IT and platform troubleshooting • Communicating with internal teams and external clients • E-commerce support, order updates, refunds, and escalations My goal is to reduce your workload, improve customer satisfaction, and give you peace of mind knowing your support and admin tasks are handled professionally. I’m reliable, proactive, and committed to delivering consistent, high-quality support. Feel free to message me, let’s make your day-to-day operations easier. 😊

Hey there! I’m Michelle 👋 Your friendly, bilingual (English & Spanish) customer service and virtual assistant pro, ready to make your life easier. I’ve rocked the e-commerce world handling Shopify support, managing emails, chats, and tickets like a champ. I’m all about clear, kind communication and turning frustrated customers into happy ones; porque aquí no solo hablamos, sino que escuchamos y solucionamos. From juggling customer questions to organizing backend tasks, I bring patience, focus, and dedication to every project. Need someone reliable, flexible, and ready to jump in? ¡Aquí estoy! Let’s make your customers smile and your business thrive.

A dynamic “Upwork Top Rated Plus” Virtual Assistant who has been serving in these fields for 7 years. I am adept in multitasking and of course prioritizing tasks to achieve the best result. Do not hesitate if you need help for urgent project, small project, big project, short time project, or long term project. My clients are my priority for whom I am available at any time they need. Please see below my qualifications: Admin Assistant /Virtual Assistant /QuickBook /Data Entry /Property management Admin Assistant: ♦ Email Management ♦ Scheduling ♦ HIPAA ♦ Calendar Management ♦ Social Media Management ♦ coordination of (international) logistics ♦ Chat support ♦ General Admin Manager ♦ System & Process Improvement ♦ Sales Support ♦ Website Content management ♦ Prepare reports ♦ Xero Accounting ♦ Invoicing ♦ Bookkeeping ♦Stripe/PayPal ♦ Website Content upload ♦ Shopify/ WordPress / Wix admin ♦ Team Management ♦ E-commerce Product Management ♦ Alibaba / Wish / AliExpress Researcher for products and manufacturers ♦ coordinating tasks with departments ♦ travel arrangements Virtual Assistant: ♦ CEO Assistant ♦ Executive Assistant ♦ Influencer Outreach ♦ Transcriber/Transcription ♦ CRM management (Zoho, Monday.com, HubSpot, Salesforce, Insightly) ♦ Data clean up ♦ Event Planner ♦ Using all G-suits tools, Trello, Slack, Asana, Monday.com, Teamwork, Microsoft Team, , Evernote, Skype, Whatsapp, Basecamp, Smartsheet, Dashlane, Meetme.com, Notion ♦ Graphic Design – (Canva, Adobe Acrobat Pro DC) ♦ Product / inventory management ♦ Dropshipping ♦ Order processing ♦ Organizing and editing files, documents, and folders ♦ Customer Services Email Support ♦ Click funnels QuickBook Assistant: ♦ Maintain financial records such as receipts, invoices, and bank statements ♦ Prepare payroll ♦ Vendor payment processing ♦ Bookkeeping ♦ Create reports for management team ♦ Record and maintain Income and expense ♦ Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies Data Entry Specialist: ♦ Medical Data Entry ♦ Data mining ♦email and contact research and build ♦ LinkedIn Lead collections ♦ PDF Conversion ♦ Google spreadsheets / documents ♦ PowerPoint presentation ♦ Microsoft word ♦ Medical Documentations Property Management / Real Estate Assistant: ♦ Real Estate Assistant ♦ Managing budgets, rent collections, and tenant notices creation ♦ Property Accounting manager ♦ Property Research ♦ Creating and listing with marketing materials ♦ Vendor management ♦ Microsoft Outlook ♦ Coordinate with Property Managers with administrative task ♦ Creating reports based on issues ♦ Creating invoices for payment and processing

Whether you’re growing your business, managing daily operations, or overseeing complex projects, I can take on the administrative, AI-assisted automation, graphic design, and video editing workload — allowing you to focus on high-level strategy. I specialize in combining AI tools and human creativity to streamline processes, enhance productivity, and deliver polished, professional results. Why Work With Me? I bring over 10 years of experience providing administrative, creative, and technical support across diverse industries. By integrating AI solutions like ChatGPT, Notion AI, and automation tools, I help businesses operate faster, smarter, and more efficiently — while maintaining the personal touch your clients expect. As an Administrative Assistant (10+ years): ✅ Organizing tasks, scheduling meetings, and managing calendars ✅ Professional writing, editing, and proofreading ✅ Creating impactful PowerPoint and Canva presentations ✅ Managing Calendly, Google Calendar, and Zoom scheduling ✅ Coordinating projects, tracking to-do lists, and following up on actions ✅ Responding to social media comments, messages, and client inquiries ✅ Automating workflows and communication using AI tools As a Data Entry & Bookkeeping Specialist (7+ years): ✅ QuickBooks & invoicing ✅ Google Workspace (Docs, Sheets, Data Studio, Presentations) ✅ Database management and CRM updates ✅ Lead collection and LinkedIn research ✅ WordPress, Shopify, WooCommerce, GraphCMS, and Magento ✅ Email management & AI-assisted data categorization As a Virtual Assistant (5+ years): ✅ Online and market research using AI-assisted data tools ✅ Canva expert — designing engaging visuals and presentations ✅ General bookkeeping and financial reports ✅ Travel planning, event scheduling, and coordination ✅ CRM management (HubSpot, ClickUp, Asana, Monday) ✅ File management (Dropbox, Google Drive) ✅ Blog management, transcription, and content editing ✅ AI content creation — summaries, reports, posts, and drafts As a Customer Service Representative (7+ years): ✅ Managing orders, refunds, and vendor communication ✅ Email, chat, and ticket support (Zendesk, Intercom, Freshdesk) ✅ Creating social media ad copies using AI ✅ Generating automated reports and insights ✅ Maintaining client databases and customer satisfaction As a Graphic Designer & Video Editor (3+ years): ✅ Video editing (YouTube, Facebook, Instagram reels, promos) ✅ Whiteboard & explainer videos (with or without voiceover) ✅ 2D animation and logo design ✅ Customizing Canva & Adobe After Effects templates ✅ AI-generated visual design enhancement and storytelling As an AI-Powered Assistant: 🔹 Using AI tools like ChatGPT, Notion AI, Descript, OpusClip, and Canva Magic Studio to speed up workflows 🔹 Automating repetitive administrative tasks 🔹 Generating AI-powered social media captions, reports, and graphics 🔹 Enhancing content quality through AI-driven editing and optimization I MIGHT NOT BE EVERYONE'S CUP OF TEA, BUT IF YOU'RE CONSIDERING THE FOLLOWING: # "I have multiple tasks piling up, and I need the BEST person to take care of the details." # "Our business is evolving, and I need someone to keep up with the changes efficiently." # "I’m great at what I do, but I’m getting bogged down by administrative or design work." # "I’m not an expert in video editing or graphic design, and I don’t have time to figure it all out!" # "Our last project didn't look as professional as it should have – I don't want that happening again." # "I need someone to handle my administrative tasks, video edits, or 2D designs so I can focus on growing the business and improving other areas." # “I don’t have time to learn all these new AI tools — I need someone who already knows them!” # “I have too many tasks piling up and need a reliable, tech-savvy assistant.” "Focus on the big picture—I’ll handle the rest. From admin support to creative design and video editing, I take care of the details so you can focus on growing your business."